www. arkgroupaustrali a. com.

au
The
Information Professional's
Guide to
Search and Discovery
Two separately bookable interactive group learning days
through hands-on SESSIONS
8-9 October 2014, Rydges Sydney Central #searchguide
Day One: $995 plus gst Day Two: $995 plus gst Both Days: $1595 plus gst
w Convergence of consumer and enterprise search
w Key tools and strategies for managing disparate information
sources
w What Search can and cant do
w Dont Panic: How to turn 10 million pages of physical paper
records into fully indexed and searchable electronic records
w Enhancing search results through improved ECM strategies and
technologies
w Faceted classification and navigation to meet todays challenges
w Considering data privacy and security during information
retrieval
w Making the most of your information and know-how
w Building semantics to search
w Datamarts to support visualisation
w Search challenges to unstructured and big data
w Big Data is really big. You just wont believe how vastly, hugely,
mindbogglingly big it is
day 1: Wednesday, 8 October 2014
The Information Professional's Guide to Search and Discovery
8-9 October 2014, Rydges Sydney Central
AGENDA
The advent of technology and the web has meant that there is a lot more interest nowadays in information, such as email
and unstructured data, scattered throughout an organisation (and externally). This immensity of information is called big
data, and the main challenge is in finding valuable needles of business information in that vast haystack of data - and that
is where search technologies can help.
8.30 Registration and refreshments
9.00 12.00 (with 10.42 morning networking and
refreshments)
Faceted classifcation and navigation:
Alternatives for enterprise information
retrieval
Joy Siller, Director, Principal Consultant;
Ruth Butcher, Senior Project Consultant,
Siller Systems Administration
About the workshop:
Within our world of business information overload,
common classifcation and navigation methodologies do
not always meet todays challenges. This workshop will
take a hands-on approach to investigate alternatives to
hierarchical schemes that have traditionally been used
for enterprise information classifcation and navigation.
The aim of the workshop is to provide opportunities for
lively discussion, sharing knowledge and challenging
traditional approaches and systems.
Key bullet points about the workshop:
Interactive discussion of problems with hierarchical
classifcation
Explanation and demonstration of faceted classifcation
Practical exercise in identifying information facets
Practical case study involving the development of
business information faceted classifcation scheme
Implications for automated classifcation and retention
and disposal models.
About the workshop leaders:
Joy Siller is a Director and Principal Consultant of Siller
Systems Administration, an information management
consultancy. She has approximately 30 years experience
in information management, which has included a
considerable amount of time advising and teaching.
Her professional qualifcations are in information
science and business marketing. She is currently
working with a number of organisations to assist them
with EDRMS implementation projects.
Ruth Butcher is Senior Project Consultant with Siller
Systems Administration, an information management
consultancy. She has over 12 years experience in
information management advising and teaching.
Her professional interests include business process
analysis, digital preservation, social media and all the
associated challenges.
12.00 Networking Lunch
1.00 Managing the integration of physical and
digital records to make them easy to fnd and
apply
James Digges, Director, James Digges Consulting
About the workshop:
Records Management and Knowledge Management
practices are ofen treated and used independently.
However, personnel within the organisation need to
access and apply the information and knowledge
within both. Learn how to integrate them, in a way that
helps personnel to get the most out of the information
and knowledge contained within the records and other
information and knowledge systems.
About the workshop leader:
James Digges has more than twenty years experience
delivering improved knowledge and information
management solutions to national and multi-
national frms, across a variety of industries. James
is constantly called upon to design and deliver
systematic methodologies that generate integrated
approaches to knowledge and information
management. He recognises that success is measured
not by the size or complexity of the knowledge base but
how much positive impact the application of knowledge
and information has on delivering beter results for the
organisation.
James is presenting this session in conjunction with
Access Records Management.
Access Records Management are leaders in the provision
of records management solutions. They provide
consulting services to assist all types of organisations to
make records management beter integrated and more
efcient. They build from best practices and international
standards to ensure that compliance requirements are
met, while reducing costs where possible.


2.30 Afernoon refreshments and networking
3.00 How Data Visualisation can shape efective
business strategy
Clare Fernando, Chief Insights Ofcer, Thrive+
About the workshop:
This hands-on forum aims to demonstrate how data
captured and maintained by organisations can provide
an accurate evaluation of organisational performance,
identify the most efective and efcient initiatives to
reach organisational targets, and formulate and optimise
business strategy to maximise growth.
Identify the key data needed to accurately assess
organisational performance
Understand how data analysis can allow businesses
to calculate return-on-investment on the execution
of business strategies (i.e. market, product, price,
distribution, etc.)
Presentation of case studies illustrating real-life
applications of data visualisation proven to drive
business growth and efciency
About the workshop leader:
Clare Fernando has more than 15 years experience
working in research and analytics capacity on the
client-side and agency-side in the Australian, Asian
and North American markets. She has helped small,
medium and large multinational organisations achieve
their business objectives in industries including
Government, Retail, FMCG, Banking and Finance,
Media and Advertising, Automotive, Consumer
Electronics, Online Services and Manufacturing.
4.30 Closing remarks
The
Information Professional's
Guide to
Search and Discovery
Day 2: Thursday, 9 October 2014
8.00 Registration and refreshments
9.00 12.00 (with 10.42 morning networking and
refreshments)
Enterprise-wide Information Management:
Breaking down data silos and lessons learnt
Dr Chi Nguyen, Digital Information Manager;
Dr Neil Fraser, Director of Strategic Planning &
Information, Macquarie University
About the workshop:
In most universities it is not uncommon to see
information separated into various silos": records
data - ofen in physical paper fles, administration
and backofce fles, students and staf information,
research datasets, and reporting and analytics data
- ofen in Excel spreadsheets and various custom
made databases. Managing these disparate sources
of information is a daunting task especially given the
legislative requirements around compliance, privacy
and security that the university, as a public institution,
must comply to. More importantly, the ability to
search and utilise key information in a timely manner
has become more and more critical in areas such as
strategic planning, marketing, and commercialisation
of research outputs.
In this workshop we will present tools and strategies
for managing these disparate information sources
based on our experience at Macquarie University.
Topics that we will cover include:
Digitisation - how to turn 10 million pages of physical
paper records into fully indexed and searchable
electronic records.
Enabling universal web accessibility and persistent
unique identifer for all individual pieces of
information
Metadata - design and repository support for
enrichment of metadata to digital assets, and automatic
metadata extraction tools
Search - enabling user search across millions of assets
while preserving user security and access control
constraints.
Datamarts" - data warehouse design and technology
to support reporting and visualisation of key business
critical information.
Strategic planning with unstructured text analytics
About the workshop leaders:
Chi Nguyen holds a BSc from University of
Sydney, and a PhD in Computing Science from the
University of Technology Sydney. He has over 17
years of IT experience both in academia, and
in commercial R&D companies such as IBM,
Lucent Technologies (Bell Labs Australia),
and Nortel. He joined Macquarie University
for the frst time in 2004 when he set up the
frst Australian Single Sign-On Federation for
universities and research institutions - now known as
the Australian Access Federation. He also developed
a new repository sofware that was later used across
the world by clients such as CSIRO, University of
Hull, US National Institute of Health, Alfred-Wegener-
Institute (Germany), and Memorial Sloan Ketering
Cancer Center. He later joined an innovative start-up
company in Melbourne, Arcitecta Pty. Ltd., where he
worked on world class asset management sofware
called Mediafux (sold by SGI under the name of
LiveArc). He rejoined Macquarie University in 2011 as
the Digital Lifecycle Manager where he is responsible
for the development, process change management,
and training for the university-wide documents and
records management system.
Neil is currently the Information Director of Macquarie
University leading the teams that produce
actionable insights to assist the University to
remain at the forefront of academic and research
excellence in Australia.
In the last 15 years he has worked widely in
the Business Intelligence and Analytics industry
at executive levels within Macquarie University,
Vodafone Australia, Vodafone New Zealand, Singtel
Optus and Hutchison 3G Australia delivering
Analytics and reporting.
Throughout this time he managed reporting, insights
and analytics teams of 50-150 people and was
responsible for the development and capability of the
wholesale business Intelligence & data warehouse
platforms.
In 2011 he won a Global award with Ventana
Research Award for Location Intelligence and in
Australia the "Excellence in Business Intelligence
Award" Peoples award for Macquarie University.
He has also completed a PhD in Behavioral Modelling
in 1996 and was a founding member of a high
technology business in the early 90's focused on
mineral exploration and oil reservoir management
(Gravitec Instruments www.gravitec.co.nz).
12.00 Networking Lunch
1.00-4.00 (3.00 pm networking and refreshments)
The importance of Search as a component
of efective management of information as a
business asset
James Price, Managing Director, Experience Maters
About the workshop:
Efective Information Asset Management requires
management, tools and systems, of which Search
is an integral part. In the context of Experience
Maters global research into the barriers to and the
benefts of efective Information Asset Management,
this workshop will position Search as an efective
but not exhaustive component. Experience Maters
work in this space has been described by Gartner as
tremendous and its research is ground-breaking.
This workshop will address:
Organisations need for efective information
management
What Search can and cant do to meet those needs
What can be done to make Search efective
About the workshop leader:
James Price is the founder and Managing Director
of Experience Maters, a frm providing business
advice in the management of data, documents,
content and knowledge. James is currently leading
a global project with the University of Lethbridge
in Canada and the University of South Australia
researching the issues surrounding the governance
of Intellectual Assets.
3.00 Afernoon refreshments and networking
4.00 Closing remarks and end of event
Event venue and accommodation
Preferential rates are available at the
Rydges Sydney Central(formerly called Sebel Surry Hills)
28 Albion Street, Surry Hills NSW 2010
Hotel: +61 2 9289 0000
Web:www.rydges.com/sydneycentral
Sponsorship or Exhibition Opportunities
If you are interested in sponsoring or exhibiting at this event
please contact Ark Group Austraila on:
Phone: 1300 550 662
Email:aga@arkgroupasia.com
The Information Professional's Guide to Search and Discovery
8-9 October 2014, Rydges Sydney Central
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