Resume

MELODIE K. FEATHER
Lake Ridge, Virginia 22192
703.283.2604 mkfeather@iglide.net LinkedIn





Dear Future Employer:


Re: Healthcare Project Management and
Product Implementation I am a
Biomedical Engineer with an extensive
background in Healthcare IT and
Associate Project Management
Certification!


With a 25-year history of professional leadership
across diverse roles, I believe my qualifications and
skills would make me an outstanding fit for your
company particularly given my entrepreneurship and an outstanding track record of success working in a wide
range of healthcare environments. My interest in the healthcare field began with a senior research project in college
and the implementation of the Affordable Care Act has inspired me to again seek employment in this field.

After more than 20 years of education and consulting in the medical and dental communities, I have gained the
insight and experience necessary to understand the needs of key opinion leaders both in hospital settings as well
as private practices. This insight combined with my exceptional program leadership capabilities and talent for
business management would give me the edge needed to successfully guide projects in optimizing outcomes and
achieving overall goals. A few of my achievements include:

Successfully created sustainable profit margins in self-owned healthcare consulting business by cultivating
client relations and providing exceptional service tailored to the needs of each business.
Achieving repeated recognition on feedback forms as delivering exceptional training experiences, and
maintaining forward positive momentum by utilizing attendee evaluations in future planning.
Directed numerous transformative initiatives, including strategies to increase engagement and foster adoption
of new feedback-based programs.

I am an exceptional problem solver who works well in high pressure environments and leverages keen, analytic
skills to identify and pursue opportunities for organizational transformation, effectiveness, and growth focused on
building a robust, scalable, adaptable plan capable of evolving to meet the needs of an ever-changing marketplace.

Sincerely,

Melodie K. Feather

P.S. The Gallup Strengths Finder 2.0 assessment identifies my strengths as: achiever, strategic,
connectedness, ideation, and arranger. For a more detailed account of my professional background, please
refer to the enclosed rsum. I live in the Washington, DC metro area, welcome job-related travel, and I look
forward to the opportunity to discuss my skills and knowledge with you in more detail.
Resume
MELODIE K. FEATHER
Lake Ridge, Virginia 22192
703.283.2604 mkfeather@iglide.net LinkedIn


HEALTHCARE PROJECT MANAGER & PRODUCT IMPLEMENTATION

Dynamic business professional with an extensive history of success as an entrepreneur, champion of change, and
program leader. Skilled team leader dedicated to fostering adoption of best practices and standards at all staff levels.
Excellent ability to work with clients to understand their needs and forge a relationship of trust. Skilled at identifying
and pursuing opportunities to generate added value. Expert negotiator able to secure optimal pricing. Innovative
change manager, identifying creative, cost-saving solutions. Demonstrated track record of contributing to business
growth and revenue generation strategies, including repeated successes as a business owner. Collaborative team
player, communicating to form improved strategies for lowering expenses, improving execution, and ensuring client
expectations are exceeded. Demonstrated history of evaluating business positions to determine key areas for change
and integrate winning propositions for business optimization, operations, and results. Possess a network of contacts in
the healthcare community.


Project Management Highly Organized Team Building & Coordination Best Practices Cost Control
Innovative Problem Solving Effective Change Management Strategic Implementation Process Optimization
Product Implementation Written / Oral Communication Health Information Management Installation & Training
Multi-Tasking Market Analysis Presentations Transformational Leadership Medical Reimbursement



RELAVENT PROFESSIONAL EXPERIENCE

ADVANCED PROFESSIONAL PRACTICE MANAGEMENT SYSTEMS
Lake Ridge, Virginia 1994-2008
Independent consulting company specializing in healthcare financial management strategies.
Principal | Healthcare IT Sales & Product Implementation
Conducted business analysis, hardware and software evaluations, and practice management assessments for
physicians, dentists, and physical therapy practices. Spearheaded financial recovery by identifying mismanagement
issues and designing strategies to reverse unproductive trends.
Successfully marketed healthcare billing software, installed updated equipment and software, provided training,
and supported office restructuring by improving staff efficiency and effectiveness.
Adapted organizational skills and detail-oriented approach from extensive event planning capabilities being
simultaneously developed, to achieve and surpass business model goals and establish success.
Created sustainable profit margins in self-owned business by cultivating client relations and providing
exceptional service tailored to needs of each business.


ADDITIONAL PROFESSIONAL EXPERIENCE

UNITARIAN UNIVERSALIST ASSOCIATION
Boston, Massachusetts 2004-Present
Non-profit organization providing district-level and denominational support to community member congregations.
Coordinator & Consultant | Program Development, Presentations, Budget Management
Managed complex, medium and large-scale events with numerous entertainment, speaker/presenter, and
workshop coordination logistics challenges at regional and denominational venues. Created safe and
enthusiastically received events by analyzing target audience and aligning expectations with event goals.
Streamlined event proceedings by maintaining proactive approach to issue-resolution. Established protocols for
scripts/playlists prior to event for quality assurance. Achieved event success and positive energetic participant
responses while adhering to budget, time, and resource frameworks through extensive planning and high attention
to detail.
Resume
MELODIE K. FEATHER
Page 2 of 3
703.283.2604
mkfeather@iglide.net



UNITARIAN UNIVERSALIST ASSOCIATION (continued)

Achieve event successes and positive energetic participant responses while adhering to budget, time, and
resource frameworks through extensive planning and high attention to detail.
Expanded one program from single to two-day event and improved attendance by actively evaluating target
audience expectations and implementing new, ongoing methods for attracting wider market.
Repeatedly recognized on feedback forms as delivering exceptional event experiences, and maintained
forward positive momentum by utilizing attendee evaluations in future planning.
Participated in planning for 4 national conferences spanning 5-day event, including 200 breakout sessions with
$1M budget for 4K+ participants, achieving this through meticulous recordkeeping, ongoing communication
across teams, and exceptional attention to detail.
Ensure exceptional presenter performance through pre-event communications and by coordinating on-stage
rehearsals, allowing speakers to adjust presentations to match venue size for optimum delivery.
Establish protocols in best practices for copyright and performance permissions for projecting and live-
streaming events.
Collaborate with individuals and publishing houses to obtain reprint, performance, and streaming licenses for
faith-based publications and music performances during religious services and events. Cultivate relations with
key publishing houses to streamline negotiations and achieve lowest possible cost.


INDEPENDENT CONTRACTOR, Lake Ridge, Virginia 2010-Present
Certified Notary Signing Agent
Print and process real estate documentation for notarization. Expert communicator who clearly translates complex
language into terminology easily understood by clients. Utilize extensive detail-orientation skills acquired through
project management and event planning careers to complete 5K signings within 4.5 years.


UNITARIAN UNIVERSALIST CONGREGATIONS
Metro DC Area 2001-2011
Church Musician | Director of Music and Director of Handbells
Directed numerous transformative initiatives, including strategies to increase engagement and foster adoption of
new feedback-based programs. Concurrently managed up to 8 choirs across 2 congregations. Planned and
executed several special events, including appearances at festivals and community gatherings. Oversaw
administrative tasks, including budget, reports, newsletters, and music library maintenance.
Introduced a more comprehensive music program based on coordination of an extensive survey and analysis
of feedback.
Facilitated credentialing of denominational musicians by contributing to curriculum development for a course
that was successfully adopted in the credentialing process.
Took an instrumental management role in presenting a 5-day course for a leadership training track.
Also served as the Director of the Childrens and Youth Choirs, Assistant Conductor of the Adult Choir, and
Music Leader at a Team Leadership Institute demonstrating exceptional leadership capabilities.



CAREER NOTE: Roles prior to 1994 include Executive Vice President with Management & Tax Consulting LTD.,
Office Manager at Pattishall, McAuliffe and Hofstetter (Patent and Trademark law firm), and additional
achievements with Advanced Professional Practice Management Systems. Details upon request.
Resume
MELODIE K. FEATHER
Page 3 of 3
703.283.2604
mkfeather@iglide.net




EDUCATION

PMP Certification Training, Technical Institute of America, New York, New York

General Practice Residency, Brigham & Womens Hospital, Boston, Massachusetts

Doctor of Dental Surgery, Marquette University School of Dentistry, Milwaukee, Wisconsin

Bachelor of Science in Engineering, Duke University School of Engineering, Durham, North Carolina



CERTIFICATIONS

Certified Associate Project Manager (CAPM), Project Management Institute
Certified Notary Signing Agent (CSA), National Notary Association



TECHNICAL SKILLS

Microsoft Office Suite (Word / Excel / PowerPoint / Outlook / Project) and Adobe
Constant Contact & Social Media (Facebook, Twitter, & LinkedIn)
Website Administration and IT Support (Windows and Mac)



REFERENCES

Available upon request



OTHER INFORMATION

Willing to travel up to 75%
Willing to relocate