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IBM SPSS Statistics

19
Windows

License Renewal
Instructions
These instructions are for renewing your IBM SPSS Statistics 19 license for an
additional year. It assumes you already have IBM SPSS Statistics 19 installed on your
computer.
Before you Start
Before you begin, make sure you have your Authorization code(s) handy. Note that each
Authorization code licenses only a limited number of installations. Your maximum number
of installations is indicated on the message that lists your Authorization code(s).
Licenses are tied to your computers hardware with a lock code. Should you need to re-
install SPSS Statistics on the same machine, be sure to save your license file, lservrc,
located in the SPSS Statistics installation directory. After re-installation, put this file back
in the SPSS Statistics installation directory to restore your license. Do not go through the
License Wizard for re-installation.
If you replace your computer or its hardware, you will need a new Authorization code to
get a license for the new equipment. If you find out that you have exceeded the allowable
number of licenses specified by your Authorization code, contact OIT Administrative
Desk.
Warning! The license is sensitive to time changes. If you must change the system time
and then cannot run the product, contact OIT Administrative Desk.
Renewing your License
1. (Using Windows XP) Log on as Administrator
2. Temporarily disable any fire-wall software.
3. Launch the License Authorization Wizard:
(Windows XP) Start IBM IBM SPSS Statistics License Authorization Wizard
(Vista/Windows 7) Start IBM IBM SPSS Statistics
Right-click License Authorization Wizard, select Run as Administrator

4. On the Product Authorization screen, select "License my Product Now". Click Next.
5. On the next screen, enter your Authorization code.

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The License Authorization Wizard sends your authorization code over the Internet to IBM
and automatically retrieves your license. Firewalls may prevent successful licensing over
the Internet.

If the authorization process fails (for example, due to a firewall), you will be
prompted to send an e-mail message. Choose whether to send the e-mail message through
your desktop e-mail program or through a Web-based e-mail application.

If you choose the desktop option, a new message with the appropriate information
will be created automatically.

If you choose the Web-based option, you must first create a new message in your
Web-based e-mail program. Then copy and paste the message text from the License
Authorization Wizard into your e-mail application.

Send the e-mail message and respond to the prompt in the License Authorization
Wizard. When the license code arrives (which may be within moments)

If the License Authorization Wizard is still open, click Enter License Code(s) and
paste the license code(s) that you received from IBM into the Enter Codes panel.
If you already closed the License Authorization Wizard, restart it, select License
my product now, and paste the license from IBM (NOT the Authorization code
from OIT) into the Enter Codes panel. Click Next.
Note: Use ctrl-v to Paste the license into the License Authorization dialog.

6. If you disabled a firewall, remember to restart it.

Preserving your License for Re-installation
Your license is tied to your hardware, and can be re-used if you re-install SPSS Statistics on the
same equipment. Your authorization code CANNOT be re-used. You must save your license
before you uninstall SPSS Statistics:

1. Log on as Administrator
2. Using My Computer, or Windows Explorer, browse to your SPSS Statistics installation
directory usually it is C:\Program Files\IBM\SPSS\Statistics\19
3. Copy the file lservrc to another directory, where you will be able to find it.
4. Uninstall IBM SPSS Statistics 19
5. Re-install IBM SPSS Statistics 19
6. Copy lservrc back to the SPSS Statistics installation directory.

Problems, Patches, News
Remember to check http://support.spss.com/ periodically for patches. You will need to
register with SPSS in order to access the support site. Notices of patches and important new
issues are also listed at:
http://www.umass.edu/statdata/software/news.

OIT provides technical support only for installation, license renewal, and software bugs. Contact
Eva Goldwater at (413) 545-2949, goldwater@schoolph.umass.edu. You must have your
Authorization code(s) from OIT.