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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
TECHNICAL TECHNICAL TECHNICAL TECHNICAL BULLETIN BULLETIN BULLETIN BULLETIN - -- - VERSION 2. VERSION 2. VERSION 2. VERSION 2.2 22 2
Document reference: LA4-8-FIRMWARE-UPDATE_TB_ML_2-2
Distribution date: November 19
th
, 2010
2010 L-ACOUSTICS
web site on a regular basis for latest document and software application updates.
Table 1 provides links for all downloadable items mentioned in this bulletin.
ALWAYS refer to the latest document version.
ALWAYS use the latest software application version.
Table 1: Links to documents and software applications
LA NETWORK MANAGER User manual www.l-acoustics.com/la-network-manager (USER MANUAL)
LA NETWORK MANAGER Software pack www.l-acoustics.com/la-network-manager (SOFTWARE DOWNLOAD)
LA4 User manual www.l-acoustics.com/la4 (USER MANUAL)
LA8 User manual www.l-acoustics.com/la8 (USER MANUAL)
LA4 FIRMWARE Pack www.l-acoustics.com/la4 (LA4 FIRMWARE)
LA8 FIRMWARE Pack www.l-acoustics.com/la8 (LA8 FIRMWARE)
LA4 PRESET LIBRARY Pack www.l-acoustics.com/la4 (LA4 PRESET LIBRARY)
LA8 PRESET LIBRARY Pack www.l-acoustics.com/la8 (LA8 PRESET LIBRARY)
LA-AES3 User manual www.l-acoustics.com/la-aes3 (USER MANUAL)
2.3 General warnings
The procedure described in this bulletin includes LA NETWORK MANAGER re-installation in addition
to FIRMWARE update. These operations will erase all user data, in particular the user presets stored in
the units.
Consequently, before applying any operation described in this bulletin, save personal systems, presets,
and/or output channels to files using the version of LA NETWORK MANAGER Software already
installed on the computer.
These files will be ready to be loaded back after the process is complete. Refer to the LA NETWORK
MANAGER User manual [2.2] for both steps.
While units fitted with FIRMWARE V1.3.0.32 (or lower version) are connected to the L-NET Network,
NEVER launch more than one software application at the same time (LA FIRMWARE UPDATER or LA
NETWORK MANAGER without LA AES3 MONITOR).
Download all required files [3.1, 3.2] before switching the computers network from Internet to
L-NET [3.3, step 2].
Set the computers and units IP addresses first [3.3, steps 2 and 3] and then launch LA FIRMWARE
UPDATER.
Do NOT update more than 10 units at the same time.
Strictly follow the step sequence in each procedure.
IMPORTANT
IMPORTANT
IMPORTANT
IMPORTANT
IMPORTANT
IMPORTANT
IMPORTANT
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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
TECHNICAL TECHNICAL TECHNICAL TECHNICAL BULLETIN BULLETIN BULLETIN BULLETIN - -- - VERSION 2. VERSION 2. VERSION 2. VERSION 2.2 22 2
3 Installation
3.1 FIRMWARE Packs download
Download the LA4 and/or LA8 FIRMWARE Packs [2.2].
3.2 LA NETWORK MANAGER Software pack installation
LA FIRMWARE UPDATER Software is part of the LA NETWORK MANAGER Software pack [2.2]. If it has already
been installed on the computer, directly go to [3.3]. Otherwise, apply the following procedure:
1. Download the LA NETWORK MANAGER Software pack [2.2].
2. Unzip and run the LA_Network_Manager_With_Addons.exe application.
3. Follow the instructions given in the installation wizard (Figure 1a). The application will install LA NETWORK
MANAGER, LA AES3 MONITOR, and LA FIRMWARE UPDATER as well as launch and uninstall icons in the
Start/Programs/LA Network Manager menu (Figure 1b).
The installation process also includes the Python V2.6 dynamic-link library (dll) as it is used by the
programs.
Do NOT modify the setup options, use the default options.
Figure 1: LA NETWORK MANAGER Software pack installation
Note: The LA NETWORK MANAGER Software pack removal procedure consists in clicking on the
uninstallNetworkManagerPlusAddons icon and following the instructions given in the uninstall wizard.
Removing the Pack will NOT remove Python.
If necessary, Python can be removed by clicking on the Programs/Python/Uninstall Python icon.
a. b.
IMPORTANT
IMPORTANT
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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
TECHNICAL TECHNICAL TECHNICAL TECHNICAL BULLETIN BULLETIN BULLETIN BULLETIN - -- - VERSION 2. VERSION 2. VERSION 2. VERSION 2.2 22 2
3.3 L-NET Network setup
1. Connect the computer and the units in a daisy-chain, star, or hybrid topology as described in the LA NETWORK
MANAGER User manual [2.2].
Only use CAT5e U/FTP cables (or higher category) with a maximum length of 100 m / 328 ft.
Do NOT use WIFI networks.
Do NOT connect more than 253 units in the same network.
Figure 2: Daisy-chain network topology example
2. Activate the L-NET network on the computer by setting the TCP/IP address as follows (or refer to the LA
NETWORK MANAGER User manual [2.2]):
a. In the Start menu, select Settings/Network Connections.
b. Right-click on Local Area Connection and select Properties.
c. In the Local Area Connection Properties window, double-click on the Internet Protocol (TCP/IP) item.
d. In the Internet Protocol properties (TCP/IP) window, select Use the following IP address and type in the
IP address and the subnet mask.
The computers IP address must be set to 192.168.1.254 and the subnet mask to
255.255.255.0.
e. Click on the OK key and close all remaining windows.
IMPORTANT
IMPORTANT
LA4
LA4
LA8
100 Mbps Ethernet card
Computer
L-NET IN
L-NET OUT
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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
TECHNICAL TECHNICAL TECHNICAL TECHNICAL BULLETIN BULLETIN BULLETIN BULLETIN - -- - VERSION 2. VERSION 2. VERSION 2. VERSION 2.2 22 2
3. Set each units IP address as follows (or refer to the LA4 or LA8 User manual [2.2]):
a. On the units front panel, press and release the encoder wheel.
b. Rotate the encoder wheel clockwise to select the OPTIONS menu.
c. Press the OK key or the encoder wheel to enter the OPTIONS menu.
d. Select the NETWORK ADDRESS control page by pressing the OK key or the encoder wheel.
e. Set the last 3 digits of the desired IP address by rotating the encoder wheel.
The unit IP address format must be 192.168.1. with last 3 digits selected in range 1-253.
The IP addresses of the computer (192.168.1.254) and all units must be different from each other.
f. Press the OK key to validate the setting.
4 FIRMWARE update procedure
4.1 Main procedure
1. Launch LA FIRMWARE UPDATER software by clicking on the LA Firmware Updater icon (Figure 1b).
2. In the warning window, click on the OK key (Figure 3d). The LA FIRMWARE UPDATER user interface is displayed
on top part of the computer screen. It comprises:
An operating window (Figure 3a) showing all units connected to the L-NET network.
The Firmware Update Menu (Figure 3b).
A right-clicking menu for each unit (Figure 3c).
The system may take several seconds before being displayed, depending on the number of networked
units.
Figure 3: LA FIRMWARE UPDATER user interface
3. Check the FIRMWARE version of each unit displayed in the operating window [4.2].
4. Select the units to be updated [4.3]. This step is optional and should be applied if the Update Firmware for All
Selected Units function is intended to be used in the next step.
5. Update FIRMWARE for the selected units [4.4].
The update process will ONLY work with a set of units of same type (LA4 only or LA8 only).
IMPORTANT
IMPORTANT
Operating window
Firmware Update Menu
a.
Unit selection functions
b.
c.
d.
IMPORTANT
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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
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4.2 FIRMWARE version check
Each unit of the operating window is displayed along with its preset, FIRMWARE version, IP address (last 3
digits), and unit type (LA4 or LA8) as shown in Figure 4a.
Notes: All units are sorted by IP addresses.
The shadowed background (Figure 4b) indicates that the unit is disconnected from the L-NET Network.
The display will not be refreshed automatically if a unit that was disconnected recovers connection.
Click on the Rescan System function (Figure 3b) to obtain correct operating window display.
After having clicked on the Rescan System function, it may take several seconds for the system to be
displayed, depending on the number of networked units.
Figure 4: Unit display
4.3 Unit selection
Unit selection should be applied if the Update firmware for All Selected Units function is intended to be used.
Select the desired units in the operating window by applying left-clicking operations or using the Unit selection
functions of the Firmware Update Menu (Figure 3b).
Selecting a set of units
Left-click on each unit to toggle selection on and off. A cross (X) is displayed when a unit has been selected (as for
units 148 to 151 in Figure 5).
Figure 5: Selecting units in the operating window
Select All LA4 Units
Click on this function to select all LA4 units.
Select All LA8 Units
Click on this function to select all LA8 units.
Select All Units
Click on this function to select all units.
Unselect All Units
Click on this function to unselect all units.
IMPORTANT
Unit type
Preset
FIRMWARE version
IP address
a. b.
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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
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4.4 FIRMWARE update
1. Select one of the following FIRMWARE update processes:
For a single unit = right-click on the desired unit and click on the Update Firmware for this Unit function.
For all LA4 units = click on the Update Firmware for All LA4 units function.
For all LA8 units = click on the Update Firmware for All LA8 units function.
For all selected units [4.3] = click on the Update Firmware for All Selected Units function.
2. The Firmware update window is displayed with the step 1 menu. Click on the red key, browse to select the run
file of the FIRMWARE Folder included in the LA4 or LA8 FIRMWARE Pack [3.1], and validate.
Figure 6: Warning window (left) and Firmware update window (right)
3. The Firmware update window is displayed with the step 2 menu (Figure 7a) or an error message (Figure 7b)
whether the update process is allowed or denied, respectively. In the latter case the user should refer to the
Troubleshooting section [5].
Figure 7: Firmware update window displays
a. b.
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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
TECHNICAL TECHNICAL TECHNICAL TECHNICAL BULLETIN BULLETIN BULLETIN BULLETIN - -- - VERSION 2. VERSION 2. VERSION 2. VERSION 2.2 22 2
4. Click on the Update Firmware key to launch the update process for the selected units (Figure 8a). Wait until the
process is complete and validate in the confirmation window (Figure 8b).
Notes: While processing the units LCD screens flash the FW update operation message (Figure 8c).
If the process has failed for a unit, the confirmation window will display the message of Figure 8d and the user
must re-launch the FIRMWARE update process for this unit.
After having clicked on the Update Firmware key the process may take several seconds before
launch, depending on the number of selected units.
Figure 8: Update process
The Firmware update window is displayed with the step 3 menu (Figure 9a). The Please restart all updated
unit(s) message prompts the user to manually restart each updated unit (so as to complete firmware installation).
The Please Restart Unit message is also displayed on each units LCD screen (Figure 9b).
Figure 9: (a) Firmware update window with the Step 3 menu (b) Units LCD screen
b.
a. d.
MESSAGE
FW update operation
c.
IMPORTANT
4/4
MESSAGE
Please Restart Unit
a.
b.
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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
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5. Close the Firmware update window. Restart each updated unit by switching it off and on using the On/Off switch
on the units front panel (refer to the LA4 or LA8 User manual [2.2]).
The updated units must be restarted before use. Wait for 30 seconds for the units turn-off
sequence to be completed before switching it on again.
When the unit is switched on for the first time after the update, it takes about 4 minutes for new
FIRMWARE to be installed. The FIRMWARE installation sequence comes with the LCD screen
messages shown in the following paragraph.
In the eventuality of unexpected behavior, refer to the Troubleshooting section [5.4].
FIRMWARE installation sequence
Empty screen (40-50 seconds): the Firmware files are being opened.
DISPLAY programming sequence all green LED lit.
Note: The message will turn to Programming DISPLAY Please Wait if the
version of prior installed FIRMWARE is 1.4 or higher.
DSP programming sequence with all green and red LED lit.
End of DSP programming sequence.
If the unit is not fitted with LA-AES3 board (refer to the LA-AES3 User manual
[2.2]), the update process is complete and the operating state will be available as soon
as the main screen is displayed.
(ONLY for units fitted with LA-AES3 board and having FIRMWARE V1.4
installed for the first time)
FPGA (digital audio) programming sequence with all green and red LED lit.
(ONLY for units fitted with LA-AES3 board and having FIRMWARE V1.4
installed for the first time)
The units fitted with LA-AES3 board and having FIRMWARE 1.4 installed for the first
time must be restarted two times. The second restart is prompted by the Please
Restart Unit message displayed on the LCD screen.
6. After the updated units are restarted, click on the Rescan System function (Figure 3b) to refresh the operating
window display and check the final FIRMWARE versions of all units.
After having clicked on the Rescan System function, it may take several seconds for the system to be
displayed, depending on the number of networked units.
If an error has been detected while updating FIRMWARE for a unit, the background color of this unit will
turn red and the ERROR message will be displayed (see Figure 10).
In this case, do NOT operate the unit and refer to [5.4] for troubleshooting instructions.
Figure 10: FIRMWARE update error
7. (ONLY for units fitted with LA-AES3 board) Check that the AES/EBU input mode is selectable in the
INPUT MODE page of the OPTIONS menu of each updated unit. Otherwise, refer to section [5.5].
IMPORTANT
PROGRAMMING OK
Please Restart Unit
Programming FPGA
Please wait
DSP Programmed
Programming DSP
Please wait
DISPLAY TEST / INIT
IMPORTANT
IMPORTANT
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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
TECHNICAL TECHNICAL TECHNICAL TECHNICAL BULLETIN BULLETIN BULLETIN BULLETIN - -- - VERSION 2. VERSION 2. VERSION 2. VERSION 2.2 22 2
5 Troubleshooting
5.1 Introduction
The following flowcharts provide assistance to the user for eventual troubleshooting operations. Each flowchart
corresponds to a symptom. The keys for interpretation of the flowchart are the following:
5.2 L-NET Network
No
Yes
LA NETWORK MANAGER
and LA AES3 MONITOR shut
down?
Yes
Units IP address different
from the computers and
other units ones?
1. Restart the computer and all units.
2. Launch LA FIRMWARE UPDATER.
Yes
Trouble solved?
No
No
END
Yes
No
Unit turned on and
connected to the L-NET
Network?
Yes
Trouble solved?
No
Yes
Computers IP address
selected manually (not
DHCP)? [3.3, step 2d]
No
Yes
Computers and units IP
addresses set in the authorized
range? [3.3, step 2 and 3]
No
1. Shutdown LA FIRMWARE UPDATER.
2. Check cables and connections.
3. Turn the unit on.
4. Launch LA FIRMWARE UPDATER
1. Shutdown LA FIRMWARE UPDATER.
2. Shutdown LA NETWORK MANAGER and/or LA AES3 MONITOR.
3. Switch the units off and on again.
4. Launch LA FIRMWARE UPDATER.
1. Shutdown LA FIRMWARE UPDATER.
2. Set the computers IP address [3.3, step 2] by selecting the Use
the following IP address option (not the Automatic one).
3. Launch LA FIRMWARE UPDATER
1. Shutdown LA FIRMWARE UPDATER.
2. Set a correct IP address for the unit [3.3, step 3].
3. Launch LA FIRMWARE UPDATER
1. Shutdown LA FIRMWARE UPDATER.
2. Set the computers and units IP addresses [3.3, step 2 and 3].
3. Launch LA FIRMWARE UPDATER.
Do NOT use the unit (for safety purposes).
Contact an L-ACOUSTICS
Representative.
Symptom
Remedy
Question Comment
A unit has not been detected
in the L-NET Network
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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
TECHNICAL TECHNICAL TECHNICAL TECHNICAL BULLETIN BULLETIN BULLETIN BULLETIN - -- - VERSION 2. VERSION 2. VERSION 2. VERSION 2.2 22 2
5.3 FIRMWARE Pack compatibility
No
Yes
All selected units [4.3]
of same type (LA4 only
or LA8 only)?
FIRMWARE Pack not
compatible with unit type
Update Firmware for
All Selected Units
function used?
Yes
Trouble solved?
No
END
Yes
No
LA4 FIRMWARE Pack
selected for LA4 units or
LA8 FIRMWARE Pack
selected for LA8 units?
Select a FIRMWARE Pack compatible
with the type of the units to be updated.
Select units of same type and
re-launch the update process.
Download the FIRMWARE Pack again [3.1]
and re-launch the update process.
No
Contact an L-ACOUSTICS
Representative
Yes
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LA4-LA8 amplified controllers
FIRMWARE UPDATE PROCEDURE
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5.4 Unexpected behavior after unit restart
Units start up sequence
When switched on, the unit goes through a start-up sequence before displaying the main screen. The start up
sequence begins by an empty screen continued by both following messages:
Testing sequence with all LED lit.
FIRMWARE version display.
L-ACOUSTICS LA8
FIRMWARE VERSION 1.4.1
Initializing
Controller
FW update failed
please retry message
displayed on the units
LCD screen? *
Unexpected behaviour
after an updated unit is
restarted for the first time
Check cables and connections, download
the FIRMWARE Pack a new time [3.1],
and re-launch the update process.
Yes
Trouble solved?
No
Do NOT use the unit for safety purposes.
Contact an L-ACOUSTICS
Representative.
* In LA FIRMWARE UPDATER, the faulty units
background color turns red and the ERROR message
is displayed after system rescan [4.4, step 6].
Units start up
sequence (see below)
launched after 4
minutes?
No
Wait 4 additional minutes.
Yes
Main screen
displayed on the
units LCD
screen?
Yes
END
Units start up
sequence launched
after 8 minutes?
Yes
No
Yes
Restart the unit again
and wait 4 or 8 minutes.
No
Yes
Trouble solved?
No
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FIRMWARE UPDATE PROCEDURE
TECHNICAL TECHNICAL TECHNICAL TECHNICAL BULLETIN BULLETIN BULLETIN BULLETIN - -- - VERSION 2. VERSION 2. VERSION 2. VERSION 2.2 22 2
5.5 AES/EBU functionalities not available
AES/EBU functionalities
not available on a unit
Properly connect the LA-AES3
ribbon cables to the DSP board.
Yes
Trouble solved?
No
Contact an L-ACOUSTICS
Representative
Latest FIRMWARE
version installed in
the unit?
No
Install the latest FIRMWARE
version in the unit [4.1].
Yes
AES/EBU input mode
selectable on the units front
panel? (Refer to the LA-AES3
User manual [2.2])
Yes
END
No
Yes
Both ribbon cables of the
LA-AES3 board properly
connected to the DSP
board of the unit? (Refer
to the LA-AES3 User
manual [2.2])
No
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LA4-LA8 contrleurs amplifis
PROCDURE DE MISE JOUR DU FIRMWARE
BULLETIN TECHNIQUE BULLETIN TECHNIQUE BULLETIN TECHNIQUE BULLETIN TECHNIQUE - -- - VERSION 2. VERSION 2. VERSION 2. VERSION 2.2 22 2
Rfrence du document : LA4-8-FIRMWARE-UPDATE_TB_ML_2-2
Date de distribution : 19 Novembre 2010
2010 L-ACOUSTICS
agr.
Oui
Oui
Oui
Oui
Oui
Problme rsolu?
Symptme
Solution
Question Commentaire
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LA4-LA8 contrleurs amplifis
PROCDURE DE MISE JOUR DU FIRMWARE
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5.3 Compatibilit du Pack FIRMWARE
Non
Oui
Toutes les units
slectionnes [4.3] de
mme type (LA4
uniquement ou LA8
uniquement)?
Pack FIRMWARE non
compatible avec le type dunit
Fonction Update
Firmware for All
Selected Units
utilise?
Problme rsolu?
Non
FIN
Non
Pack FIRMWARE
LA4 slectionn pour
des units LA4 ou
Pack FIRMWARE
LA8 slectionn pour
des units LA8?
Slectionner un Pack FIRMWARE compatible
avec le type des units mettre jour.
Slectionner des units de mme type et
relancer le processus de mise jour.
Tlcharger le Pack FIRMWARE une nouvelle fois
[3.1] et relancer le processus de mise jour.
Non
Contacter un Reprsentant L-ACOUSTICS
agr
Oui
Oui
Oui
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PROCDURE DE MISE JOUR DU FIRMWARE
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5.4 Comportement inattendu aprs le redmarrage dune unit
Squence de dmarrage de lunit
Lorsquon allume une unit, une squence de dmarrage a lieu avant laffichage de lcran principal. La squence de
dmarrage dbute par un cran vide puis les deux messages suivants saffichent:
Squence de test avec toutes les LED allumes.
Affichage de la version du FIRMWARE.
Message FW update
failed please retry
affich sur lcran LCD
de lunit ? *
Problme rsolu ?
Non
* Dans LA FIRMWARE UPDATER, larrire-plan de lunit
concerne devient rouge et le message ERROR est affich
aprs avoir re-scann le systme [4.4, tape 6].
Non
Patienter pendant 4
minutes supplmentaires.
Oui
cran principal
affich sur lcran
de lunit ?
FIN
Non
Redmarrer lunit une nouvelle fois et
patienter pendant 4 ou 8 minutes.
Non
Problme rsolu ?
Non
Comportement inattendu
aprs le premier redmarrage
dune unit mise jour
Squence de
dmarrage de lunit
(voir ci-dessous) lance
aprs 4 minutes ?
Squence de
dmarrage de lunit
lance aprs 8
minutes ?
Vrifier les cbles et les connexions, tlcharger
le Pack FIRMWARE une nouvelle fois [3.1], et
relancer le processus de mise jour.
Ne PAS utiliser lunit pour des raisons de scurit.
Contacter un Reprsentant L-ACOUSTICS
agr.
Oui
Oui
Oui
Oui
Oui
L-ACOUSTICS LA8
FIRMWARE VERSION 1.4.1
Initializing
Controller
WWW. L- ACOUSTI CS. COM 13/13
FR
Parc de la Fontaine de Jouvence 91462 Marcoussis Cedex France Ph. : +33 (0)1 69 63 69 63 Fax: +33 (0)1 69 63 69 64 e-mail: info@l-acoustics.com
LA4-LA8 contrleurs amplifis
PROCDURE DE MISE JOUR DU FIRMWARE
BULLETIN TECHNIQUE BULLETIN TECHNIQUE BULLETIN TECHNIQUE BULLETIN TECHNIQUE - -- - VERSION 2. VERSION 2. VERSION 2. VERSION 2.2 22 2
5.5 Fonctionnalits AES/EBU non disponibles
Fonctionnalits AES/EBU non
disponibles sur une unit
Connecter correctement
les deux cbles ruban de
la carte LA-AES3 la
carte DSP de lunit.
Problme rsolu ?
Non
Contacter un Reprsentant
L-ACOUSTICS
agr
Dernire version de
FIRMWARE installe
dans lunit ?
Non
Installer la dernire version de
FIRMWARE dans lunit
[Erreur ! Source du renvoi
Oui
Mode dentre AES/EBU
slectionnable sur le panneau avant
de lunit ? (Consulter le Manuel
dutilisation LA-AES3 [2.2])
FIN
Non Non
Oui
Oui
Oui
Deux cbles ruban de la
carte LA-AES3
correctement connects
la carte DSP de
lunit ? (consulter le
Manuel dutilisation
LA-AES3 [2.2]).
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