CASE STUDY | TAJ MALL

DRIVING
PERFORMANCE
TO DELIVER
SUCCESS
Taj Mall is an upscale shopping complex, situated in the heart of Abdoun, the most
afuent area of Amman, the capital of Jordan. Consisting a total area of 150,000m,
the mall provides for 170 stores and features the latest in contemporary retail and
leisure facilities, including a diverse mix of speciality retail, restaurants, cafes, a
supermarket, a state-of-the-art multiple cinema and family entertainment centre.
The client approached EC Harris when the project had stalled mid-construction,
with signicant costs already spent and an environment of continuing delays and
unsafe working practices. EC Harris was appointed to control, help realise value
for the client and drive the project to successful completion.
OUR CLIENTS CHALLENGE
CONTACT
"EC Harris rst came on board in July 2010
and since then they have played a key role in
the delivery of this spectacular lifestyle concept,
helping to ensure that the project is completed
to the committed budget, programme and
specication."
Halim Salti, Chairman of the Board of Al
Tajamouat for Touristic Projects PLC
1. Working with the client to re-establish
credibility and trust with tenants, EC Harris
aided in ensuring 70% tenant occupancy on
opening, at rental rates which met the
requirements of the development appraisal
2. EC Harris redened the programme to
achieve the optimum opening date, increasing
tenant condence on delivery, allowing them
to plan ahead around their own business
requirements
3. All risks were mitigated through a combination
of process, procedure and behavioural change,
which drove immediate benets with a
renewed focus and direction of all consultants
and contractors on site
4. Through the implementation of a six week
project review and solution to clarify time
and cost outcomes, EC Harris provided
transparency for the investors and increased
condence that the project would deliver on
their initial investment
POSITIVE OUTCOMES
CASE STUDY | TAJ MALL
echarris.com/property
Simon Light
Partner, UK Head of Property
t +44 (0)20 7833 6613
e simon.light@echarris.com
5. With a focus on driving efciency in delivery,
EC Harris mobilised quickly and redened the
services of the key consultants in order to
establish a motivated drive to project completion
6. EC Harris recommended a revised budget for
the out-turn cost which meant that the project
was delivered to the required return for the
investor
7. Through the creation of a new shopping
experience, home to luxury brands not
previously seen in Jordan, a new exciting sense
of community was achieved for Amman.