Josef P.

Lagorio
Josef.lagorio@hotmail.com

Campus Address Home Address
1 Washington Sq. 225 S. 11
th
Street
San Jose, CA 95112 San Jose, CA 95112
(408) 924-1000 (209)-405-0118

Objective: To obtain a summer internship in the field of Information Technology, Store Operations or Store
Planning.

Education:
Bachelor of Science, Administration/Management Information Systems Degree anticipated
Spring 2015, San Jose State University, San Jose, California
Current GPA 3.325
Courses taken to date: Calculus for Business, Quantitative Business Analysis, Intro into Business
Programming, Fundamentals of Management Information Systems, System Analysis and Design,
Fundamentals of Finance, Fundamentals of Management and Organization Behavior, Written
Communication: Business.
Courses in progress: Network & Data Communications, Database Management Systems, Fundamentals of
Operations Management and Global Dimensions of Business.

Employment Experience:

Administrative Assistant Technology Intern
April 2014 to Present TubeWriter, Fremont, California

Responsible for management of on-line customer relationship data.
Responsible for website content management and customer communication.
Second-level sales responsibility, including customer introductory calls and follow-up calls.
Responsible for administrative duties within organization generally, including mailings, literature and
records. Also function as back-up support to shipping/receiving and manufacturing department.
Responsible for SalesForce management functions including, but not limited to: Creating
contacts/opportunities, html and text based email templates, creating workflows, generating reports and
uploading data.

Best Buy Home Theater Sales Consultant
October 2013 to February 2013 Best Buy, San Jose, California

Sell various TVs, major appliances, small appliances, accessories, and gaming/computer components and
accessories.
Cooperate with a diverse team of highly effective sales consultants to help build value on products to
ensure the customer was getting the best possible product for their needs.
Use various computer programs to perform certain on the job tasks ranging from simple in store look up to
complex shipping orders.
Create a welcoming environment and knowledgeable experience for customers.

More employment history available upon request

Other Skills:
Exceptional computer skills, great communication, work well in high stress environments and or situations and an
extremely fast learner. Word, Excel, Power Point, Access, SPSS, Visual Basic, UML 2.0 Class Diagramming, Work
Flow Diagraming, Process Model Diagramming, Activity Model, Sequence Model, Advanced SalesForce, Program
evaluation and review technique and Gantt charts.
References Available Upon Request