SYBAF POM

Time: 2 Hours
NB: All questions compulsory Max Marks: 60

Q.1 Answer any 8 of the following questions: 08 Marks
1. The management activity associated with monitoring an organizations progress towards its goals is :
a. planning b. controlling
c. leading d. organizing

2. Taylor implemented piecework pay systems in response to :
a. Soldering b. poor worker morale
c. standardization d. chiselers

3. An environment that experiences a high degree of change is :
a. hostile b. dynamic
c. stable d. simple

4. The first step in the planning process
a. stating the organizations mission b. understanding the environment
c. combining tactical goals and plans d. decision making

5. The primary reason for delegation is
a. to make the managers job easier
b. to take advantage of willing employees
c. to allow the manager to get more work done
d. to allow the manager to do less work

6. MBO occasionally fails because of
a. under emphasis on quantitative goals
b. managers reluctance to assign goals to subordinates
c. too much involvement by top management
d. too much required paperwork and recordkeeping

7. Tactical goals are established by
a. the board of directors b. lower level managers
c. operating employees d. tactical goal

8. Managers determine how activities and resources are to be grouped when they
a. Organize b. Motivate
c. Lead d. Control

9. Interpersonal roles of managers include
a. monitor b. liaison
c. disseminator d. resource allocator

10. Titles associated with first line managers include all of the following except
a. supervisor b. chief executive
c. office manager d. coordinator

Q.2 Answer any 7 True/False from the following : 07 Marks
a. Conceptual skills are managers ability to think in the abstract
b. Theory Y is relatively negative view of workers.
c. Tactical plans have a shorter time frame than strategic plans.
d. Decision making is used by managers only during the planning function.
e. Staff authority is more concrete than line authority.
f. Inability to mange change creates many problems for organization.
g. Positive Reinforcement will strengthen behavior.
h. Individual job performance is determined by motivation and environment.
i. Self actualization needs are the most difficult for a manager to address.
j. F.W.Taylor believed that people could be expected to perform any kind of job if they were paid
enough.

Q. 3 a) Profession means application of specialized knowledge, acquired after attending formal
education and training programmes. Discuss management as a profession. (08)
b) Explain the steps involved in rational decision making (07)


OR
Q3. A) Explain briefly Theory X and Theory Y. 08
B) Explain in detail the steps involved in the planning process. 07


Q4. A) Define Organizing and explain the structures in detail. 08
B) What is Decentralization? Explain the factors affecting Decentralization. 07

OR
Q4. A) Explain and evaluate different styles of leadership. 08
B.) Explain the following:
Feed Back Control, Feed Forward Control, and Concurrent Control 07


Q5. A)Explain MBO Style of management in detail. 08
A) Write short note on managerial roles given by Mintzberg 07

OR
Q5. (a) Explain the steps of selection process. 08
(b) List the sources of Recruitment. 07

Q6.(a) Explain the Herzberg Motivation Theory. (08)
(b) What is Delegation? Explain the steps in delegation process. 07
OR
Q6. A) Distinguish between formal and informal organization. 08
b) Coordination is the essence of Management. Comment. 07