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Stuck for ideas within PSIP? Read on!

What follows is a series of encouragements and ideas for getting you


to escape to the land of fruitful ideas with velocity. We have
unashamedly taken learning from other sectors and perspectives - so
hold on!

1. Have fun thinking!

Here are a few fun videos from Volkswagen, with a subliminal
message see if you can work out what this message is.

https://www.youtube.com/watch?v=jEcbkusXUlo&list=PL9A7C183
D5B9FF6DE&index=9

https://www.youtube.com/watch?v=SByymar3bds&list=PL9A7C183
D5B9FF6DE

https://www.youtube.com/watch?v=zCt_MzsnIUk

Think about how you might apply the fun theory to your work?

http://www.johnstepper.com/2013/02/02/applying-the-fun-
theory-at-work/

But dont do it like Cullums subordinate and ask for the guidelines!

http://brightplus3.com/bright-ideas/trust-your-staff/#.VAbfYEgx-
NI

2. Trust your staff

Leading on from the above link and particularly if you hold a
leadership position, one of the best ways of creating ideas for
improvement and innovation is to use your ears and mouth in the
same proportion they were given to you i.e. listen to your staff more.

3. Escape velocity

http://www.youtube.com/watch?v=Ye19fWux5RY

This is an engaging video from Geoffrey Moore, an organisational
theorist, about being stuck, and how to escape from it. Although he
speaks from a business context, think about how you might apply
some of his ideas to your situation. The first part of the talk
encourages you to look at your situation from the top down e.g.
youre the CEO and the second (starting at 32.20), from a middle
position of what can I do to change things?. The video will also get
you to think about power and performance.

4. Flip it!

The idea for flipping comes from education (e.g.
https://www.khanacademy.org/ and http://cit.duke.edu/flipping-
the-classroom/ ). It refers to the concept of students watching key
content before they come to the classroom. Then when they do come
together, they do so to grapple with and apply what theyve been
taught. This concept has been translated into healthcare by the CEO
of Institute for Healthcare Improvement, Maureen Bisognano
(http://www.youtube.com/watch?v=ATaEgJsidJo). Instead of whats
the matter? the flipped question becomes, what matters to you?.
Put another way, healthcare needs to move from a system that does
things to patients to one that works with them to achieve best
results. These flipped changes imply that we need to work differently
to improve things.

How might you flip some of your day-to-day work to improving the
services you provide?

What might constitute a flipped question for your work?

5. Audacious goals

In the 1960s what did it take to defy gravity and put a man on the
moon? Arguably, an audacious goal, alongside:
Vision
Leadership
Innovation
Investment
A strong focus on culture
Willingness to fail
Teamwork
Public support

What might an audacious goal look like in your role? Think in terms
of simplicity and clarity make your goal both simple and clear, but
also achievable. Think about how you might measure its achievement
and by when. Is the goal accessible to all stakeholders? What would
you need to achieve it from each of the above bullet points?

6. Improvement and innovation

Its important to understand the difference between them.
Improvement is about making things better. Innovation is about
making things new.

7. Make connections

Practice making connections in your everyday life...Where do I visit
everyday that might have lessons for my work in my role? Identify an
area in which you might need breakthrough and new thinking and
use techniques of observation and idea generation.

8. Brainswarming

Brainswarming is better than brainstorming for groupwork say
Harvard Business School!

http://hbr.org/video/3373616535001/brainswarming-because-
brainstorming-doesnt-work

Start off with a goal write it down on the top of your page. Then
write down all your resources at the bottom of your page. Think
about how your goal breaks down into sub-goals. DO this in silence.
When the goal and sub goals start to interact with resources,
solutions start to emerge. Try it!

9. Change concepts

Langley et als (2009) Improvement Guide on the reading list
contains an Appendix (A) that lists 72 change concepts can be used to
create ideas for testing. For instance, think about adding a constraint
to one of your day-to-day work tasks e.g. how would you do x
without any resources?

What specific change concepts might help you to achieve an
audacious goal?

What theories can you make about how these change concepts might
cause improvement?

10. PDSA in a day

Be bold and try something new in your day-to-day practice. Often
you will be doing this everyday anyway; the idea of PDSA in a day is
just formalising it. Plan what will happen if I do x? Do try it.
Study did it work? Act what next?

Dont be frightened to fail fast in terms of your ideas this video
about the re-design of a shopping cart exemplifies creativity:
https://www.youtube.com/watch?v=M66ZU2PCIcM

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