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At AIIM 2014, we introduced the idea that everywhere, everytime information is overloading. We've gathered 21 tips from AIIM 2014 that will help you begin to hug this whirlwind of information. Mobile and cloud technologies increase the volume, variety, and velocity of information in any business. At AIIM 2015, we'll continue to give you the knowledge you need to embrace and overcome the chaos.
At AIIM 2014, we introduced the idea that everywhere, everytime information is overloading. We've gathered 21 tips from AIIM 2014 that will help you begin to hug this whirlwind of information. Mobile and cloud technologies increase the volume, variety, and velocity of information in any business. At AIIM 2015, we'll continue to give you the knowledge you need to embrace and overcome the chaos.
At AIIM 2014, we introduced the idea that everywhere, everytime information is overloading. We've gathered 21 tips from AIIM 2014 that will help you begin to hug this whirlwind of information. Mobile and cloud technologies increase the volume, variety, and velocity of information in any business. At AIIM 2015, we'll continue to give you the knowledge you need to embrace and overcome the chaos.
Information Chaos 21 Tips for Turning Chaos into Opportunity AIIM 2014 www.aiim.org Theres a Digital Transformation Afoot. Will you Lead it? At the AIIM Conference 2014 in April, we introduced the concept of Information Chaos the idea that everywhere, everytime information is overloading our senses (and our businesses). At AIIM 2015, well expand on Information Chaos, while continuing to give you the knowledge you need to embrace and overcome the chaos. Its simplistic to say that the world is undergoing a digital transformation. Its not simple to do. Weve gathered 21 tips from AIIM 2014 that will help you begin to hug this whirlwind of information. At AIIM 2015, youll learn how to grasp chaos in a rm embrace. AIIM 2014 www.aiim.org According to futurist, Thornton May, When its steam engine time, people will invent steam engines. Major innovations occur not when an inventor is struck by a bolt from the blue, but when the scientic & social conditions are ripe. In the enterprise technology arena, its steam engine time! 2014: THE YEAR AIIM TOOK ON INFORMATION CHAOS 3 C onsumerization is transforming what users expect from applications. Many business people now assume enterprise solutions can be delivered as seamlessly and as simply as consumer-based solutions are delivered in their private lives. This is neither fair nor straight forward, but it is the reality facing most organizations in the next ve years. Mobile and cloud are leading to an expectation of anywhere, anytime access. Cloud and mobile have altered everything. They change our expectations of where we can work, when we can work, with whom we can work, and on what devices we can work. The challenge, of course, in all of this is that mobile and cloud technologies increase the volume, variety, and velocity of information in any business and therefore heighten the potential for information chaos. These disrupters are the source of two conicting trends. On the one hand, information is the worlds new currency, yet on the other there has never been a time in which things have been more chaotic. We hear constantly that how an organization manages its information assets is just as important as how it manages its physical, human, and nancial assets. Industry analyst company Gartner talks of us all entering the era of the Digital Industrial Economy, yet amidst this opportunity many organizations are simply drowning in a sea of content and information. File servers are overflowing and multiplying, making it difficult for people to find what they need. Organizations are concerned about the likelihood and implications of information leaks. If information silos in our existing solutions werent bad enough, there is now content popping up in new silos in software-as-a-service (SaaS) applications that are beyond the reach of conventional information governance frameworks. Eight hundred thought leaders in the content management industry gathered on April 1-3 at AIIM14 to explore these trends and to outline strategies for not only dealing with them, but to actually use them and leverage them to create competitive advantage. The speakers and attendees at AIIM14 explored four dimensions of the opportunity/chaos dichotomy: Share this ebook 1) RISK MANAGEMENT
2) PROCESS TRANSFORMATION
3) CUSTOMER AND EMPLOYEE ENGAGEMENT
4) INSIGHT/ANALYTICS AIIM 2014 www.aiim.org 21 Crowd-Sourced Tips for Turning Information Chaos into Information Opportunity Thornton May noted that every organization needs to pass through a wilderness moment. A wilderness moment is when you know what youre doing is not the right thing AND you dont know what the right thing to do should be. AIIM14 was all about helping organizations develop action plans to navigate their opportunity/chaos wilderness moments. Through interactions between the speakers and attendees, the core elements of an action plan focused on each of the four dimensions of the opportunity/chaos dichotomy emerged. So here they are, 21 tips to turn information chaos into information opportunity the collective wisdom of the 800 attendees at AIIM14: CONTROL Mitigate risk caused by volume/variety PROCESS Reduce cost of content-intensive processes ENGAGE Use content to engage & collaborate w/ customers, employees, and partners INSIGHT Gain understanding from content analytics 2014: THE YEAR AIIM TOOK ON INFORMATION CHAOS Share this ebook AIIM 2014 www.aiim.org 4 How do you manage the risk of growing volumes of content? 1. (Alan Pelz-Sharpe) Dont chase fashions. Focus on your customers and your products/ services more people and less technology may be the way forward. 2. Tweet this - (Alan Pelz-Sharpe) Manage data across its lifecycle from creation to destruction always. 3. (Thornton May) Dont try to control what you cant control. Seek to be in control only of what you are able. 4. Tweet this - Look to PDF/A as a foundation for long-term preservation because its Standards panel discussion: Guarantees the secure reproduction of documents Ensures an homogeneous archive Is valid throughout the world Is a sustainable le format. 5. (Lance Shaw) Consolidate, organize, and standardize your content. You might have a very big family and need three fridges, but you dont need 10 messy ones. 6. Tweet this - (Richard Medina) Understand why organizations hoard information: Classifying content (to determine what to keep and what to purge) is manual and expensive Content worth preserving is mixed with content that should be purged Legal and others are afraid of wrongfully deleting materials (spoliation) Additional storage is inexpensive, which makes it easy for corporations to buy more storage and defer addressing the problem. 7. (Monica Crocker) Understand the logistics of your cloud computing strategy: Aggressively negotiate contract terms Determine whether/how to block access to unauthorized cloud storage Identify roles and responsibilities Know what services are subcontracted Review your insurance coverage Have the right people review the plan. 8. (Deborah H. Juhnke) Embrace Zero-Growth Information Governance: Make your mantra slow the growth, manage the rest. CONTROL WHY COME TO AIIM 2015? Richard Sneijder, IM/KM Business Analyst, Shell This was the rst AIIM conference I attended as an IM/ KM Business Analyst and really appreciated networking with all my peers, getting the latest best practices on IM and discuss challenges with the experts. 2014: THE YEAR AIIM TOOK ON INFORMATION CHAOS Share this ebook AIIM 2014 www.aiim.org 5 CLICK HERE REGISTER TODAY and get upgraded to VIP status for free (a $199 value). Offer expires August 31, 2014. AIIMs Conference 2014 was the best I have ever attended. For the rst time, it felt like a real community of like- minded individuals travelling together on the same journey, sharing a collective insight and knowledge. We were bound together by the AIIM App, which kept us all plugged into every aspect of the conference in real time and, like ants in a colony, we all moved in concert to the same beat. It was a wonderful thing to behold; at last a technology conference had lost its sterility and coldness; it had become a warm and wonderful place to be. Diane Bertrand, CEO, The Spirit Group Ltd. How do you transform content-intensive business processes? 9. Tweet this - (Guy Kawasaki) Do something DICEE Deep, Intelligent, Complete, Empowering, Elegant. 10. Look for easy wins to show success and win over the resistant Focus on processes such as AP Invoicing or Employee On-Boarding for starters. (Lance Shaw) 11. Tweet this - (Tony Peleska) Establish a Business Technology Investment Committee focused on: Providing strategic leadership and investment alignment Prioritizing new and existing investments Tracking existing business technology investments Communicating investment decisions 12. (Robin Miller) Rethink how forms are used to collect process-centric information: Never begin to design a form without rst completing the appropriate analysis Determine the appropriate format: paper vs. electronic Complete a thorough testing process Design for both the completers and the readers of the form Reduce the cognitive load on the end user Think about the completion process and how the data captured will be used 13. (Christy Clark) Think carefully about how you implement SharePoint: Exploit The Investment; Capitalize on the Desire! Governance Must Exist Content Ownership & Accountability! Secured Content is Expected No More Default Open Access! Features & Functionality Abound Take Advantage & Train! Some Customization Is OK But Align to SharePoint 2013 Best Practices! Always Be Thinking About Whats Next! Cloud, Social, Mobile Commit To A Simple Strategy Eliminate the Complexity and Confusion! PROCESS AIIM14 nailed The Changing Face of Records Management. Records Management is changing worldwide. It now includes the management of information in various repositories, all formats, and not just physical records. Hence, the evolution of its new title Records and Information Management (RIM). Additionally, with the new Information Governance concept, Records and Information Managers will be challenged to stretch themselves beyond their comfort level. RIM managers who embrace the concept effectively, will succeed; however, those who cannot, run the risk of getting left behind. WHY COME TO AIIM 2015? Nadeen Duhaney, Records Management Specialist, School District of Palm Beach County 2014: THE YEAR AIIM TOOK ON INFORMATION CHAOS Share this ebook AIIM 2014 www.aiim.org 6 How do you use content to better engage customers, employees, and partners? 14. (Alan Pelz-Sharpe) Algorithms only tell us so much. Invest in smart people to use, interpret, interact with and ask the right questions. 15. (Guy Kawasaki) Build an ecosystem of consultants, developers, resellers, user groups, websites/blogs, online special interest groups, and conferences to tell your organizations story. 16. Tweet this - (Tejas Mehta) Structure work like a network Create seamless social experiences across familiar applications, all delivered on an enter- prise-grade platform. 17. (Katrina Pugh) Anticipate and address what can go wrong in creating community and knowledge networks: Lack of participation / engagement Unwillingness to share Failure to show value Perception that this is one-way communication rather than Practitioners sharing with Practitioners Knowledge not accessible Dysfunctional meetings Technomania or technophobia ENGAGE I was blown away by the AIIM14 staff! Each staff member I encountered was extremely personable, welcoming and went out of their way to make a newbie feel like a part of the conference. I have been to other industry conferences and I have never felt more welcomed as part of the community as I did at AIIM14! Yes, I learned a great deal at the conference but what resonates was the staff and the overall welcoming atmosphere at AIIM14. WHY COME TO AIIM 2015? Donda Young, Manager of IRM Projects & Programs, Unum 2014: THE YEAR AIIM TOOK ON INFORMATION CHAOS Share this ebook AIIM 2014 www.aiim.org 7 Allen Podraza, Director of Records Management & Archives, AMA Plaza Not only were the presen- tations stellar, I had the opportunity to make new professional contacts that I suspect will be lifetime friends. CLICK HERE REGISTER TODAY and get upgraded to VIP status for free (a $199 value). Offer expires August 31, 2014. How do you get any business insight out of all the information you are gathering? 18. (Alan Pelz-Sharpe) Data and trafc volumes are becoming overwhelming. Spend your time on essentials and actively discourage hoarding. Focus your eforts on IT efciency. 19. Tweet this - (Thornton May) Strategic Success requires Two KNOWs: 1) Understanding the resources, strengths, and capacities of the organization; and 2) A deep and brutally honest understanding of the external environment. 20. Tweet this - (Johnny Lee) Understand the implications of poor information governance: When you have no information governance, you dont know the true cost of managing information. When you dont know the true cost of information, you tend to gorge yourself on storage and ignore risks. When you gorge yourself on storage and ignore risks, you invite chaos into your house from data breaches, compliance costs, litigation, and internal investigations. 21. (Jefrey Lewis) Five tips for metadata analysis: Perform data quality checks Dont hoard data Use standards Ask the right questions of metadata Know the right tool to use INSIGHT 2014: THE YEAR AIIM TOOK ON INFORMATION CHAOS Share this ebook AIIM 2014 www.aiim.org 8 AIIM 2014 reinforced the fact that we are not alone as ECM professionals. Because the backgrounds of the attendees was diverse, it was a great opportunity to share common challenges (and potential solutions) for ECM issues and best practices in organizations from every sector. WHY COME TO AIIM 2015? Carah Koch, Document Manager, Metropolitan Council 1. How do we move from rigid and difcult-to-change information- intensive processes to processes that are agile, responsive to the needs of individual customers, and collaborative?
2. How do we change our mindset from centralized, one-size-ts-all IT to user-centric IT?
3. How do we transform from traditional paper-based records management to a strategy for information governance that balances innovation and information management risk?
4. How do we shift from collaboration thats just gloried e-mail to collaborative networks that engage your employees no matter where or how they work? THIS IS WHAT AIIM15 WILL BE ALL ABOUT. LEADERS ARE IN SHORT SUPPLY. AIIM15 IS WHERE INFORMATION LEADERS GATHER. Embrace the Chaos: Lead the transformation at The AIIM Conference 2015 Help your organization get answers to these kinds of questions We are at a unique moment in time. Read just about any analyst whether they are from Gartner, from Forrester, or from McKinsey and you will read the same thing. During the next 3-5 years, accelerating technology change will force organizations to transform. This is not just a question of slapping an e-business onto a traditional business. It is a question of reinventing your organization, or risking irrelevancy. But how? Chaotic and disruptive times call for new approaches, new conversations, and a network of connections to help you navigate these challenging times. Leaders are in short supply. AIIM15 is a network of innovators and leaders committed to helping their organizations transform. 2014: THE YEAR AIIM TOOK ON INFORMATION CHAOS Share this ebook AIIM 2014 www.aiim.org 9 CLICK HERE TO REGISTER TODAY and get upgraded to VIP status for free (a $199 value). Offer expires August 31, 2014. Join us. Digital Transformation: Embrace the Chaos. AIIM14 BY THE NUMBERS An event with interaction like no other:
AWARDS DINNER TO RECOGNIZE INDUSTRY LEADERS 1,930 PHOTOS 11,340 LIKES IN THE EVENT MOBILE APP 650 ATTENDEES 66 SPEAKERS 4 PRE-CONFERENCE SESSIONS 42 ROUNDTABLE DISCUSSIONS 2,897 COMMENTS 6 KEYNOTES 4,056 STATUS UPDATES 1 55 SESSIONS AIIM 2014 www.aiim.org 10 About AIIM AIIM (www.aiim.org) has been an advocate and supporter of information professionals for nearly 70 years. The associations mission is to ensure that information professionals understand the current and future challenges of managing information assets in an era of social, mobile, cloud, and big data. Founded in 1943, AIIM builds on a strong heritage of research and member service. Today, AIIM is a global, non-prot organization that provides independent research, education, and certication programs to information professionals. AIIM represents the entire information management community, with programs and content for practitioners, technology suppliers, integrators, and consultants. 2014: THE YEAR AIIM TOOK ON INFORMATION CHAOS Share this ebook AIIM 2014 www.aiim.org 11 2014: THE YEAR AIIM TOOK ON INFORMATION CHAOS Share this ebook AIIM 2014 www.aiim.org 12 Platinum Sponsors Gold Sponsors
Project Mayhem 2012 - 12.21.2012 11.11 - Imagine We Leak It ALL. DHS National Cyber Security and Communications Integration Center Bulletin Warns Against Project Mayhem 2012 - 21 December 2012. PM2012. Expect Us.