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SBI Clerk Computer /Marketing Model paper

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1. A is a unique name that. you give to a file of information.
(1) folder
(2) filename
(3) filename extension
(4) device letter
(5) None of these
2. For seeing the output, you use
(1) Monitor
(2) Keyboard
(3) Mouse
(4) Scanner
(5) None of these
3. CDs are of which shape ?
(1) Square
(2) Rectangular
(3) Round
(4) Hexagonal
(5) None of these
4. This type of hardware consists of devices that translate data into a form the computer can process
(1) application
(2) input
(3) system
(4) All of these
(5) None of these
5. Which key is used in combination with another key to perform
(1) function
(2) arrow
(3) space bar
(4) control
(5) None of these
6. Which of the following will translate images of text, drawings, and photos into digital form ?
(1) digitizer
(2 modem
(3) scanner
(4) keyboard
(5) None of these
7. Which part is the "brain" of the computer ?
(l)CPU (2) Monitor
(3) RAM (4) ROM
(5) None of these
8. Something which has easily-understood instructions is said to be
(1) information
(2) word processing
(3) user friendly
(4) icon (5) None of these
9. Information on a computer is stored as ' $
(1) analog data
(2) digital data
(3) modem data
(4) watts data
(5) None of these
10. For creating a document, you use command at File Menu.
(l)New
(2) Open
(8) Document
(4)Type
(5) None of these
11. The blinking point which shows
Your position in the text is called
(1) Blinker (2) Cursor
(3) Causer (4) Pointer
(5) None of these
12. Where are programs and data kept while the processor is using them ?
(1) Main memory
(2) Secondary memory
(3) Disk memory
(4) Program memory'
(5) None of these
13. Which of the following commands is used to select the wholedocument?
(l)Ctrl +A (2)Alt +F5
(3) Shift t- S
(4) Can't be done
(5) None of these
14. The computer is made,of which of the following hardware equipments ?
(1) Monitor, CPU (Central Processing Unit), Keyboard,
Mouse, Software and Network
(2) Monitor, CPU (Central Processing Unit), Keyboard,
Mouse, Programme and Network
(3) Monitor, CPU (Central Processing Unit), Keyboard,
Mouse, Printer and Modem
(4) Monitor, CPU (Central Processing Unit), Keyboard,
Mouse, Applications and Network
(5) None of these
15. Sending an e-mail is same as
(1) writing a letter
(2) drawing a picture
(3) talking on phone
(4) sending a package
(5) None of these
16. For selecting or highlighting,
which of the following is generally used ?
(l)Ican (2) Keyboard
(3) Mouse (4) Floppy Disk
(5)Nono of these
17. What does storage unit provide ?
(1) Place for typing data
(2) Storage for information and
instruction
(3) Place for printing information
(4) All of the above
(5) None of these
18. Which type of memory is closely
related to processor ?
(1) Man Memory
(2) Secondary Memory
(3) Disk Memory
(4) Tape Memory
(5) None of these
19. Which device is used to access your computer by other computer
or for talk over phone ?
(1) RAM (2) CD ROM Drive
(3) Modem (4) Hard Drive
(5) None of these
20. Permanent Memory in computer is called
(DRAM (2) ROM
(3) CPU (4) CD ROM
(5) None of these
21. Marketing in Banks is defined as
(1) Negotiable Instruments Act
(2) Banking Regulation Act
(3) Reserve Bank of India Act
(4) Companies Act
(5) None of these
22. Marketing in banks is
(1) a one-day function
(2) a one-man function
(3) a one-off affair
(4) All of these
(5) None of these
23. Effective Marketing helps in
(1) boosting the purchases
(2) boosting the sales
(3) diversified business
(4) realisation of dreams
(5) All of these
24. A 'Buyer's Market' means
(1) buyers are-also sellers
(2) sellers are also buyers
(3) there are not sellers
(4) demand exceeds supply
(5) supply exceeds demand
25. The sequence of a sales process is
(1) Da call, a lead, presentation and sale
(2) a lead, a call, presentation and sale
(3) presentation, sale, lead and call ' .
(4) presentation, lead, sale and call
(5) sale, call, lead and presentation
26. A presentation means
(1) display of products
(2) explaining the utility of products
(3) a gift
(4) display of communication skills
(5) All of these
27. A 'lead' means
(1) a buyer
(2) a seller
(3) a company intending to sell its products
(4) a prospective buyer
(5) a disinterested buyer
28. 'Benchmark'means
(1) products line up on bench
(2) salesmen sitting on a bench
(3) set standards
(4)<marks on a bench
(5) None of these
29. 'Customisation' means
(1) customers' personal accounts
(2) customers selling goods
(3) special products for each customer
(4) better relations
(5) All of these
30. Customer Retention means
(1) retaining the customers at the Bank for the full day
(2) quick disposal
(3) customers dealing with the same bank for a long time
(4) better standards
(5) All of these
31. Value-added services means
(1) giving full value for money
(2) better value for better price
(3) costlier service
(4) additional service
(5) All of these
32. "POS" means (in marketing)
(1) Preparation for Sales
(2) Point of Superiority
(3) Point of Sales
(4) Primary Outlook of Salesmen
(5) Position of Sales
33. 'Niche'Market means
(1) a free market
(2) a social market
(3) equity market
(4) capital market
(5) a specified market for the target group
34. A Market Plan is
(1) company's prospectus
(2) a document for marketing strategies
(4) business goals
(5) action plan for better production
35. "HNI" in Marketing means
(1) High Number Influence
(2) Highly Negative Individual
(3) High Networth Improvement
(4) High Networth Individual
(5) High Inspired National
36. One of the following is not required for effective marketing.
Find the same.
(1) Motivation (2) Empathy
(3) Communication skills
(4) Sympathy
(5") Perseverance
37. Effective communication skills
are not required in marketing if
(1) demand exceeds supply
(2) supply exceeds demand
(3) buyer is illiterate
(4) seller is illiterate
(5) None of these
38. Competition helps to
(1) diminish sales
(2) boost sales
(3) neutral effect
(4) All of these
(5) None of these
39. Negotiation skills help in
(1) arriving at a consensus
(2) breaking the ice *
(3) carry marketing further
(4) Mutual win-win result of bargaining
(5) All of these
40. Relationship Marketing is useful for
(1) trade between ralatives
(2) trade between sister concerns
(3) cross-selling of products
(4) preparing a list of relatives
(5) There is no such term as Relationship Marketing
Answers :
1.(2)
2.(1)
3.(3)
4.(2)
5.(4)
6.(3)
7.(1)
8.(3)
9.(2)
10.(1)
11.(2)
12.(1)
13.(1)
14.(1)
15.(1)
16.(3)
17.(2)
18.(1)
19.(3)
20.(2)
21.(5)
22.(5)
23.(2)
24.(5)
25.(2)
26.(2)
27.(4)
28.(3)
29.(3)
30(3)
31.(4)
32(3)
33.(5)
34.(3)
35.(4)
36.(4)
37.(5)
38.(2")
39.(5)
40.(3)