OPERATION PLAN

Operation Process Planning

FLOW CHART

Find potential location


Construct a building



Finding suppliers for the court
equipment


Receive equipments from
supplier


Do inspection towards court
equipments receive





Arrange all the equipment
received






Cleaning and make sure court
ready for business






Cashier-Receive payment from
customers






This flow chat is combination about the incoming business and job activity .First we
identify all the operational activities required for the production of the product. Then we arrange
these activities according to sequence and proceed to draw the process chart.

Figure above show the production activities required to sell the frozen food.
1. First, we find the potential location for business and construct a building.
2. Then, order and purchasing product from the suppliers.
3. After that, we check the product we order is right or wrong, check the quality of product
and so on.
4. Before we start operating, we make sure that our futsal centre is clean and all the
equipment is ready for customer.
The job activity chart will show the sequence of jobs that need to be done by a worker.
Figure above shows a job activity chart for the counter staff in a D Futsal Ent. The job activity
for our staff is very easy because they just does the simple thing. Besides that, our staff also
responsible in care our store and give good service to our customer. All the partners have each
work to do and they just help them when they in the centre.

Business and Operation Planning

This table shows our business hour. Business hours refer to the time the business is
open to the customers. Operation hours refer to the hours
the worker has to work.
We decide to have two shifts which start from
1000 to 1800 and 1800 to 0200. For the worker, she works same with office hours. Some of the
partners will work together with our worker and the other partners will continue for the next shift.
The dutys partner is to make sure the court is ready for customer next day. This is
because our cashier always at the cashier counters. Partners also should clean our courts and
arrange the facilities very tidy every day before closing.

























Saturday Sunday : 1000-0200

Schedule Work Every Week








SCHEDULE WORK



First shift = cashier
Second shift = cashier + partners

Saturday Sunday : 1000-0200


DAYS FIRST SHIFT 1000 to 1800 SECOND SHIFT 1800 to 0200

CASHIER CASHIER +PARTNERS
Sunday fadly firdaus nazula + afiq
Monday firdaus nazula amir + firdaus
Tuesday afiq fadly + firdaus nazula
Wednesday amir afiq + fadly
Thursday firdaus amir + firdaus nazula
Friday fadly firdaus + afiq
Saturday firdaus nazula amir + firdaus

Selling Planning

Average sales forecast per month: = RM12000
Price per games: = RM 90

Average games per day: = 6

Purchase Requirement

Table 10: List of materials/stocks




Operation Personnel

Table 12: Position and number of staff

Position No of staff
Operation partners 1
Cashier 1






Types of
purchases/stock
Quantity

Price
(cost
price)
RM
Total
(RM)
1. Building
2. Carpet
3. Goal Post
4. Net
5. Ball
6. Refrigerator
7. Caf Table
and chair
8. Waiting
chair

TOTAL
1
2
4
2
4
1
6

4
150000
25000
350
10000
40
500
250

100
150000
50000
1400
20000
160
500
1250

400


223710
Operation Layout



We decide to use the layout based on marketing. This type of layout is designed to
utilize the available space for our futsal house.

The layout of our store is illustrated above that arranged in such a way like:
Arrangements of goods are attractive
we arrange the equipment straight and side by side to give the customers easier walk
around it.
Location Plan

All the partners have to make decision which premise is the best for the business to
operate. Choice of location is important because it will affect the sales revenue, business
operation cost and long term investment. Factors to be considered for choice of location are
public awareness and other facilities.

Public awareness is the first factors that influence the choice of location. Public
awareness means that Dungun is the place that people aware or we can say as a famous place
in centre of study. A lot of IPTAs and IPTS are building here. Besides that, Dungun near to the
Petronas plant where can attract the workers there. From this advantage, we can increase our
sales and expand our business.

Besides that, other facilities also the factor that have to be considered. Other factors that
we considered before choose our place is the availability such as utilities, banks (A.T.M),
parking lot and safety of the surrounding areas.

Monthly Operation Cost

ITEM AMOUNT ( RM )
PURCHASES COST Court equipments 223710
LABOUR COST Staff 1140
OVERHEAD COSTS Rent
Utilities
1000
650
TOTAL 226500

Project Implementation Cost

ACTIVITIES DEADLINES DURATIONS
Incorporation of business Sept - Nov 3months
Application for permits and license Sept - Nov 3months
Searching for business premise Oct 1 month
Renovation of premise Nov 2 weeks
Procurement of raw material Nov - Dec 2months
Recruitment of labour Dec 2 weeks
Installation of freezers Dec 1month