Recommended Reading

The Diversity Scorecard: Evaluating the Impact of Diversity on Organizational

Performance. Amsterdam, Boston: Elsevier Science/Butterworth-Heinemann; 2003.
348 p. ISBN: 0750674571.
Managing Differently James O. Rodgers, ISBN 1-886939-57-8
Multicultural Customer Service: Providing Outstanding Service Across Cultures
Leslie Aguilar, Linda Stokes McGraw-Hill, Inc, Times Mirror Press - ISBN 0-7863-0332-
8.
Global Literacies: Lessons on Business Leadership and National Cultures
Robert Rosen, Patricia Digh, Marshall Singer, and Carl Phillips
2000 Simon & Schuster, ISBN 0-684-85902-5
The Global Diversity Desk Reference - Lee Gardenswartz, Ph.D., and Anita Rowe,
Ph.D., Patricia Digh, Martin Bennett ISBN: 0-7879-6773-4
Cultural Competence A Primer for Education. Diller, Jerry V. and Jean Moule.
Belmont, CA: Thompson-Wadsworth, 2005.
Assessing Campus Diversity Initiatives. Garcia, Mildred, Cynthia A. Hudging et al.
Washington: Association of American Colleges & Universities, 2001.
What Makes Racial Diversity Work in Higher Education. Hale, Frank W, ed. Sterling,
VA: Stylus, 2004.
Faculty Diversity: Problems and Solutions. Moody, Joanne. New York: Routledge,
2004.
Transforming the First Year of College for Students of Color . Rendoin, Laura I,
Mildred Garcia, Dawn Person, eds. Columbia: University of South Carolina, 2004.
Diversity Works: The Emerging Picture of How Students Benefit. Smith, Daryl G.
The Complete Academic Search Manual: A Systematic Approach to Successful
and Inclusive Hiring. Vicker, Lauren and Harriette Royer. Sterling, Va: Stylus, 2006.
Attitude is Everything - by Keith Harrell
Crucial Conversations, Tools for Talking When the Stakes Are High Patterson,
Grenny, Mc Millan and Switzler. ISBN 0-07-140194-6
We Can't Teach What We Don't Know White Teachers, Multiracial Schools
Gary R. Howard, ISBN 0-8077-3800-X
Cracking the Corporate Code: The Revealing Success Stories of 32 African-
American Executives . Cobbs, Price M and Turnock, Judith L. New York: American
Management Association; 2003. 287 p ISBN: 0814407714.
The Diversity Advantage: Multicultural Identity in the New World Economy.
Zachary, G. Pascal. Boulder, Colo.: Westview; 2003. 310 p ISBN: 0813340500.
. Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and
Nexters in Your Workplace. Zemke, Ron; Raines, Claire; Filipczak, Bob, and
NetLibrary, Inc New York: AMACOM; 1999. vi, 280 p electronic resource. ISBN:
0585069697 (electronic bk.).
The Geography of Thought: How Asians and Westerners Think Differently-- and
Why . Nisbett, Richard E. New York: Free Press; 2003. xxiii, 263 p . ISBN: 0743216466
(hc).
Leading in Black and White: Working Across the Racial Divide in Corporate
America . Livers, Ancella B and Caver, Keith A 1st ed. San Francisco, Calif: Jossey-
Bass; 2003. xvi, 240 p. ISBN: 0787957240 (acid-free).
Making Diversity Work: 7 Steps for Defeating Bias in the Workplace . Thiederman,
Sondra B. Chicago: Dearborn; 2003. xix, 199 p. ISBN: 0793177634.
Tales from the Boom-Boom Room: Women vs. Wall Street. Antilla, Susan.
Princeton, NJ: Bloomberg Press; 2002. xviii, 342 p., <16> p. of plates : ill. ; 25 cm.
ISBN: 1576600785.
When Generations Collide: Traditionalists, Baby Boomers, Generation Xers,
Millennials : Who They Are, Why They Clash, How to Solve the Generational
Puzzle at Work . Lancaster, Lynne and Stillman, David. New York: HarperBusiness;
2002. xxv, 352 p $25.95. ISBN: 0066621062 (alk. paper).
Ouch! That Stereotype Hurts , Leslie Aguilar, WALK THE TALK Company, Dallas TX,
ISBN: 1-885228-72-4
Covering: The Hidden Assault on Our Civil Rights , Kenji Yoshino
Racism Without Racists: Color-Blind Racism and the Persistence of Racial
Inequality in the United States , Bonilla-Silva, Eduardo, (2003)
Whitewashing Race: The Myth of the Colorblind Society, Brown, Michael K. (2005)
Diversity Consciousness: Opening Our Minds to People, Cultures and
Opportunities, Bucher, Richard D., (2003)
The World is Flat: A Brief History of the 21 st Century , Friedman, Thomas L.,
(2005)
A Peacock in the Land of Penguins: A Tale of Diversity and Discovery, Hately,
Barbara J., (1997)
Privilege, Power and Difference , Johnson, Allan G., (2001)
Understanding Prejudice and Discrimination , Plous, Scott, (2002)
Race, Class, and Gender in the United States, Sixth Edition: An Integrated Study,
Tothenberg, Paula S., (2003)
A Different Mirror: A History of Multicultural America , Takaki, Ronald, (1994)
Building a House for Diversity , Thomas, R. Roosevelt (1999)
The 10 Lenses: Your Guide to Living & Working in a Multicultural World, Williams,
Mark A., (2001)
CEO's Who Get It: Diversity Leadership from the Heart and Soul , Winters, Mary-
Frances, (2006)
Racial Healing - Confronting the Fears Between Blacks and Whites
Harlon Dalton, Anchor Books, 1995
The Corporate Closet - The Professional Lives of Gay Men in America
James D. Woods with Jay H, Lucas; Free Press, 1993
Hispanics in the Workplace
Stephen B. Knouse, Paul Rosenfeld, Amy L. Culbertson editors; Sage Publications,
1992
The Living Organization - Spirituality in the Workplace
William A. Guillory, Phd.; Guillory, 1997
Encountering the Chinese - A Guide for Americans
Hu Wenzhong, Cornelius L. Grove; Intercultural Press, 1991
White Men, Women & Minorities in the Changing Work Force
Anthony J. Ipsaro, Ph. D., Psy. D.; Meridian Associates, 1997
Cultural Diversity in Organizations - Theory, Research & Practice
Taylor Cox, Jr.; Berrett-Koehler Publishers, Inc., 1993
The New Leaders - Guidelines on Leadership Diversity in America
Ann M. Morrison; Jossey - Bass, 1992
Riding the Waves of Culture - Understanding Diversity in Global Business
Fons Trompenaars, Charles Hampden-Turner; McGraw Hill, 1998
Why Are All the Black Kids Sitting Together in the Cafeteria? And Other
Conversations About Race
Beverly Daniel Tatum, Ph. D.; Basic Books, 1997
Kiss, Bow or Shake Hands - How to do Business in Sixty Countries
Terri Morrison, Wayne A. Conaway, George A. Borden, Ph. D. ; Adams Media
Corporation, 1994
Managing Cultural Differences - High Performance Strategies for Today's Global
Manager
Philip R. Harris, Robert T. Moran; Gulf Publishing Company, 1989
Culture Clash - Managing in a Multicultural World
H. Ned Seelye, Alan Seelye - James; NTC Business Books, 1995
Developing Intercultural Awareness - A Cross-Cultural Training Handbook
L. Robert Kohls and John M. Knight; Intercultural Press, 1994
Dialogue - Rediscover the Transforming Power of Conversation
Linda Ellinor and Glenna Gerard; John Wiley & Sons, 1998
Race Manners - Navigating the Minefield Between Black and White Americans
Bruce Jacobs; Arcade Publishing, 1999
The Greatest Generation Speaks - Letters and Reflections
Tom Brokaw; Random House, 1999