Key Performance Indicators

Standard/Broad Area Key Performance Indicator Level at Which Data is

Required
Management of Quality
Assurance and
Improvement
1. Students overall evaluation on the quality of
their learning experiences at the institution.
Average rating of the overall quality of their
program on a five point scale in an annual survey
final year students.!
Program
"ollege
Institution
#. Proportion of courses in $hich student
evaluations $ere conducted during the year.
Program
"ollege
Institution
%. Proportion of programs in $hich there $as
independent verification $ithin the institution of
standards of student achievement during the year.
Program
"ollege
Institution
&. Proportion of programs in $hich there $as
independent verification of standards of student
achievement 'y people external to the institution
during the year.
Program
"ollege
Institution
(earning and )eaching *. +atio of students to teaching staff.
,ased on full time equivalents!
Program
"ollege
Institution
-ata separately for male
and female sections and
com'ined for all.
.. Students overall rating on the quality of their
courses.
Average rating of students on a five point scale on
overall evaluation of courses.!
Program
"ollege
Institution
-ata separately for male
and female sections and
com'ined for all.
/. Proportion of teaching staff $ith verified
doctoral qualifications.
Program
"ollege
Institution
-ata separately for male
and female sections and
com'ined for all.
0. Percentage of students entering programs $ho
successfully complete first year.
Program
"ollege
Institution
-ata separately for male
and female sections and
com'ined for all.
1. Proportion of students entering undergraduate
programs $ho complete those programs in
minimum time.
Program
"ollege
Institution
-ata separately for male
and female sections and
com'ined for all.
12. Proportion of students entering post graduate
programs $ho complete those programs in
specified time.
Program
"ollege
Institution
-ata separately for male
and female sections and
com'ined for all.
11. Proportion of graduates from undergraduate
programs $ho $ithin six months of graduation
are3
a! employed
'! enrolled in further study
c! not see4ing employment or further study
Program
"ollege
Institution
-ata separately for male
and female sections and
com'ined for all.
Student Administration
and Support Services
1#. +atio of students to administrative staff Institution
1%. Proportion of total operating funds other than
accommodation and student allo$ances! allocated
to provision of student services.
Institution
1&. Student evaluation of academic and career
counselling. Average rating on the adequacy of
academic and career counselling on a five point
scale in an annual survey of final year students.
Institution
(earning +esources 1*. 5um'er of 'oo4 titles held in the li'rary as a
proportion of the num'er of students.
1.. 5um'er of $e' site su'scriptions as a
proportion of the num'er of programs offered.
Institution
1/. 5um'er of periodical su'scriptions as a
proportion of the num'er of programs offered.
Institution
10. Student evaluation of li'rary services.
Average rating on adequacy of li'rary services on
a five point scale in an annual survey of final year
students.!
Institution
6acilities and
7quipment
11. Annual expenditure on I) as a proportion of
the num'er of students.
Institution
#2. 5um'er of accessi'le computer terminals per
student.
Institution
-ata separately for male
and female sections and
com'ined for all.
#1. Average overall rating of adequacy of
facilities and equipment in a survey of teaching
staff.
Institution
-ata separately for male
and female sections and
com'ined for all.
##. Internet 'and$idth per user Institution
6inancial Planning and
Management
#%. )otal operating expenditure other than
accommodation and student allo$ances! per
student.
Institution
6aculty and Staff
7mployment Processes
#&. Proportion of teaching staff leaving the
institution in the past year for reasons other than
age retirement.
"ollege
Institution
#*. Proportion of teaching staff participating in
professional development activities during the past
year.
"ollege
Institution
+esearch #.. 5um'er of refereed pu'lications in the
previous year per full time equivalent mem'er of
teaching staff. Pu'lications 'ased on the formula
in the 8igher "ouncil ,yla$ excluding conference
presentations!
"ollege
Institution
#/. 5um'er of citations in refereed 9ournals in the
previous year per full time equivalent teaching
staff.
"ollege
Institution
#0. Proportion of full time mem'er of teaching
staff $ith at least one refereed pu'lication during
the previous year.
"ollege
Institution
#1. 5um'er of papers or reports presented at
academic conferences during the past year per full
time equivalent mem'ers of teaching staff .
"ollege
Institution
%2. +esearch income from external sources in the
past year as a proportion of the num'er of full
time teaching staff mem'ers.
"ollege
Institution
%1. Proportion of total operating funds spent on
research.
Institution
"ommunity Service %#. Proportion of full time teaching and other staff
actively engaged in community service activities.
"ollege
Institution
%%. 5um'er of community education programs
provided as a proportion of the num'er of
departments.
"ollege
Institution