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Oracle Advisor Webcast

Inventory Drop Shipments
Jean-Claude Nguyen, James Spaith, Steve Cooper,
Veena Raina and Binh Nguyen
August 13, 2014
Objectives
To provide general overview of Drop Shipment Process
To demonstrate Drop Shipment Process for Standard Items
To provide basic understanding of the data flow from Order Management and
Purchasing into Inventory
To discuss table mapping for those modules or products affected

To provide basic troubleshooting techniques for Drop Shipment orders stuck in
MTL_TRANSACTIONS_INTERFACE and other tables
To discuss on a high level some of the diagnostics used by Oracle Inventory Support to
troubleshoot stuck Drop Shipment orders, and to understand the process
Agenda
1
General Overview of Drop Shipments
Basic Requirements
Demo For Drop Shipment Process
Drop Shipment Data Flow
Drop Shipment Table Mapping
Recommended Diagnostics for Troubleshooting
References and Additional Information
Q&A
General Overview Of Drop Shipment Process

Drop shipping functionality enables you to take an order from
your customer and fulfill it directly from your suppliers site.
Order Management enables you to enter drop ship sales orders
and lines for standard, model and kit, and configured items,
although you currently cannot perform a drop shipment for Ship
Model Complete (SMC) PTOs.

You can receive orders for items that you do not stock or for which you lack
sufficient inventory, and have a supplier provide the items directly to your
customer. The benefits of drop shipping include:
No inventory is required
Reduced order fulfillment processing costs
Reduced flow times
Elimination of losses on non-sellable goods
Elimination of packing and shipping costs
Reduced inventory space requirements
Reduced shipping time to your customer
Enables you to offer a variety of products to your customers

When processing drop shipments for orders, you can:
Optionally receive an electronically processed Advanced Shipping Notices (ASN)
Automatically perform logical receipts upon notification of shipment

Perform Drop Ship for both make and buy items, and automatically default the
source type of External for order lines which need to be drop shipped
10

The supply and demand details for drop ship orders are not visible
to Oracle Planning applications. Therefore, it is recommended
that you associate separate logical (dummy) organization for
shipping drop ship orders; the logical organization should not be
Included in your planning processes.
11

Its not uncommon to see companies use drop ship items in
normal inventory organizations. This is fine as long as the
company is not using MRP or Min-Max. The reason for this is
because Min-Max and MRP are designed to consider all supply as
expected increases in onhand quantity while in actuality, supply
tied to drop ship orders will increase the on-hand quantity and
then the on-hand quantity will immediately be decremented for
the quantity received.
12

Since this false supply can throw MRP and Min-max off for the
quantities listed on drop ship purchase orders, its recommended
that drop ship inventory organizations are created entirely
separate from non-drop ship inventory organizations. The Order
Management Users Guide mentions that drop ship organizations
should be logical inventory organizations; which can be
translated to say drop ship orders should only be conducted in
drop ship inventory organizations.
13
Demo For Drop Shipment Process for Standard Items
Basic Item setup and required profiles

Drop Shipment Order Flow
1.
2.
3.
4.
5.
6.
7.
Enter an order for drop ship item

Book the order
Run Requisition Import
Create a purchase order from the requisition
Approve the purchase order
Receive against the PO and create Sales Order Issue
Demonstrate some common problems and troubleshooting techniques
14
Demonstration
OEXOEORD.fmb
Sales Orders
Create/Book
Source Type = External
OE_ORDER_HEADERS_ALL
HEADER_ID (PK)
ORDER_NUMBER
OE_ORDER_LINES_ALL
LINE_ID (PK)
HEADER_ID
Work Flow
Background Process
FNDWFBG
wfengs.pls &
wfengb.pls
Requisition Import
REQIMPORT
pocirm.oc & pocis.opc
Create Release
PORELGEN
porgcon.sql
Drop Ship Flow Diagram for Items Note 1279531.1

PO_REQUISITION_HEADERS_ALL
REQUISTION_HEADER_ID (PK)
SEGMENT1 (Requisition Number)
PO_REQUISITION_LINES_ALL
REQUSITION_LINE_ID (PK)
REQUISITION_HEADER_ID
OE_DROP_SHIP_SOURCES
DROP_SHIP_SOURCE_ID (PK)
HEADER_ID
LINE_ID
REQUISITION_LINE_ID
4
POXBWVRP.fmb
Auto Create Purchase
Order
POXPOEPO.fmb
Approve Purchase Order
PO_HEADERS_ALL
PO_HEADER_ID (PK)
SEGMENT1 (PO Number)
PO_LINES_ALL
PO_LINE_ID (PK)
PO_HEADER_ID
PO_DISTRIBUTIONS_ALL
PO_DISTRIBUTION_ID (PK)
PO_LINE_ID
HEADER_ID
LINE_ID
PO_HEADER_ID
PO_LINE_ID
RCVRCERC.fmb
Purchase Order
Receipt
RCVOLTM
RVCTP or RTP
The data flow for the inventory

transaction manager/worker
can be found in Note 74477.1
Sales Order Issue

Inventory Transaction Manager
INCTCM
Inventory Transaction Worker
INCTCW
LEGEND
User/Action
Form
RCV_TRANSACTIONS
TRANSACTION_ID (PK)
RCV_SHIPMENT_HEADERS_ALL
SHIPMENT_HEADER_ID (PK)
RECEIPT_NUM
HEADER_ID (PK)
OE_ORDER_LINES_ALL
LINE_ID (PK)
RCV_SHIPMENT_LINES_ALL
SHIPMENT_LINE_ID(PK)
SHIPMENT_HEADER_ID
MTL_TRANSACTIONS_INTERFACE
TRANSACTION_INTERFACE_ID (PK)
PO_LINES_ALL
PO_LINE_ID (PK)
MTL_MATERIAL_TRANSACTION_TEMP
TRANSACTION_TEMP_D (PK)
PO_LINE_ID
MTL_MATERIAL_TRANSACTIONS
TRANSACTION_ID (PK)
MTL_SUPPLY
PO_HEADER_ID
PO_LINE_ID
TRANSACTION_ID
MTL_RESERVATIONS
RESERVATIONID (PK)
MTL_ONHAND_QUANTITIES_DETAIL
INVENTORY_ITEM_ID
ORGANIZATION_ID
SUBINVENTORY_CODE
Button
Package
Table
Annotation
1 to Many
Relationship
1 to 1
Relationship
Data Flow
MTL_RESERVATIONS
RESERVATIONS_ID (PK)
MTL_SUPPLY
PO_HEADER_ID
PO_LINE_ID
Drop Ship Flow Table Mapping for Items

HEADER_ID (PK)
ORDER_NUMBER
SHIP_FROM_ORG_ID
OE_ORDER_LINES_ALL
LINE_ID (PK)
HEADER_ID
ORDERED_ITEM_ID
SOURCE_TYPE_CODE =
EXTERNAL
OE_PRICE_ADJUSTMENTS
PRICE_ADJUSTMENT_ID (PK)
HEADER_ID
LINE_ID
HEADER_ID
LINE_ID
REQUISITION_LINE_ID
PO_HEADER_ID
PO_LINE_ID
PO_REQUISITION_HEADERS_ALL
REQUISITION_HEADER_ID (PK)
SEGMENT1 (Requisition Number)
RCV_TRANSACTIONS
TRANSACTION_ID (PK)
PO_HEADER_ID
PO_LINE_ID
SHIPMENT_HEADER_ID
SHIPMENT_LINE_ID
PO_REQUISITION_LINES_ALL
REQUISITION_LINE_ID (PK)
ITEM_ID
DROP_SHIP_FLAG = Y
RCV_SHIPMENT_HEADERS_ALL
SHIPMENT_HEADER_ID (PK)
RECEIPT_NUM
PO_HEADERS_ALL
PO_HEADER_ID (PK)
SEGMENT1 (PO Number)
RCV_SHIPMENT_LINES_ALL
SHIPMENT_LINE_ID (PK)
SHIPMENT_HEADER_ID
PO_HEADER_ID
PO_LINE_ID
ITEM_ID
PO_DISTRIBUTION_ID
PO_LINES_ALL
PO_LINE_ID (PK)
PO_HEADER_ID
ITEM_ID
PO_HEADER_ID
PO_LINE_ID
MTL_SYSTEM_ITEMS_B
INVENTORY_ITEM_ID (PK)
ORGANIZATION_ID (PK)
MTL_SALES_ORDERS
SALES_ORDER_ID (PK)
SEGMENT1 (SO Number)
MTL_SUPPLY
PO_HEADER_ID
PO_LINE_ID
ITEM_ID
MTL_RESERVATIONS
RESERVATION_ID (PK)
INVENTORY_ITEM_ID
DEMAND_SOURCE_HEADER_ID
(OE_ORDER_HEADERS_ALL.HEADER_ID)
DEMAND_SOURCE_LINE_ID
(OE_ORDER_LINES_ALL.LINE_ID)
MTL_PARAMETERS
ORGANIZATION_ID (PK)
ORGANIZATION_CODE
MTL_ONHAND_QUANTITIES_DETAIL
INVENTORY_ITEM_ID
ORGANIZATION_ID
SUBINVENTORY_CODE
MTL_TRANSACTIONS_INTERFACE
TRANSACTION_INTERFACE_ID (PK)
INVENTORY_ITEM_ID
ORGANIZATION_ID
SUBINVENTORY_CODE
TRANSACTION_TYPE_ID = 33
TRANSACTION_SOURCE_ID
(MTL_SALES_ORDERS.SALES_ORDER_I)
TRX_SOURCE_LINE_ID
SOURCE_LINE_ID
TRANSACTION_REFERENCE
MTL_MATERIAL_TRANSACTIONS_TEMP
TRANSACTION_TEMP_ID (PK)
INVENTORY_ITEM_ID
ORGANIZATION_ID
SUBINVENTORY_CODE
TRANSACTION_TYPE_ID = 33
(MTL_SALES_ORDERS.SALES_ORDER_ID)
TRX_SOURCE_LINE_ID
SOURCE_LINE_ID
TRANSACTION_ID (PK)
INVENTORY_ITEM_ID
ORGANIZATION_ID
SUBINVENTORY_CODE
(PO_HEADERS_ALL.PO_HEADER_ID
MTL_SALES_ORDERS.SALES_ORDER_ID)
TRX_SOURCE_LINE_ID
RCV_TRANSACTION_ID
(RCV_TRANSACTIONS.TRANSACTION_ID)
SOURCE_LINE_ID
(OE_ORDER_LINES_ALL.LINE_ID
RCV_TRANSACTIONS.TRANSACTION_ID)
Drop Ship Flow Related Files

File
Command To Obtain File Versions
OEXOERD.fmb: Order Entry Form
strings a $AU_TOP/forms/US/OEXOEORD.fmb| grep i $Header
wfengs.pls: Work Flow Engine Package Spec
strings a $FND_TOP/patch/115/sql/wfengs.pls | grep i $Header
wfengb.pls: Work Flow Engine Package Body
strings a $FND_TOP/patch/115/sql/wfengb.pls | grep i $Header
pocirm.oc: Wrapper for Req Import Concurrent program
strings a $PO_TOP/lib/pocirm.o | grep i $Header
pocis.opc: Functions to validate Req Import Lines
strings a $PO_TOP/lib/pocis.o | grep i $Header
POXBWVRP.fmb: Autocreate Purchase Order
strings a $AU_TOP/forms/US/POXBWVRP.fmb | grep i $Header
POXPOEPO.fmb: Approve Purchase Order
strings a $AU_TOP/forms/US/POXPOPOE.fmb | grep i $Header
RCVRCERC.fmb: Purchase Receiving Form
strings a $AU_TOP/forms/US/RCVRCERC.fmb | grep i $Header
rcvoltm.oc: Transaction Manager Wrapper for rvtbmctrl()
strings a $PO_TOP/lib/rcvoltm.o | grep i $Header
rvctp.oc: Concurrent Program Wrapper for rvtmain()
strings a $PO_TOP/lib/rvctp.o | grep i $Header
inctcm.ppc: Inventory Transaction Manager
strings a $INV_TOP/lib/inctcm.o | grep i $Header
BaseTransaction.java
execute
fnd_aolj_util.getClassVersionfromDB('oracle.apps.inv.transaction.server.BaseTransaction');
QtyManager.java
execute
fnd_aolj_util.getClassVersionfromDB('oracle.apps.inv.transaction.server.QtyManager');
TrxProcessor.java
execute
fnd_aolj_util.getClassVersionfromDB('oracle.apps.inv.transaction.server.TrxProcessor');
18
DIAGNOSTICS and Troubleshooting

Note 133464.1: HTMOMSE Sales Order Diagnostic Script
Dropship Diagnostics - Application Diagnostics/PO product selection
19
Analysis of HTMOMSE at different stages of Drop ship

Entered status
Flow code is set to 'Entered'& Open flag is set to 'Y' in OE_ORDER_HEADERS.
Flow code is set to 'Entered', The Open flag is 'Y', Visible demand flag is 'N' &
Shipping interfaced is set to 'N in OE_ORDER_LINES.
Booked
After booking need to run workflow background process in order to progress the
workflow.
Flow code is set to 'Booked'; the Booked flag is set to 'Y' in OE_ORDER_LINES.
20

Requisition import
Drop Ship ID, Purchase requisition header ID & purchase requisition line ID is
populated in OE_DROP_SHIP_SOURCES.
Purchase requisition header ID, Drop Ship ID, Source code, requisition type gets
populated in PO_REQUSITION_HEADERS_ALL.
Requisition header ID, Requisition line ID, document type & quantity gets populated
in PO_REQUISITION_LINES_ALL.
21

Auto create Purchase order
Visible demand flag is set to 'Y in OE_ORDER_LINES.
Purchase order header ID & Purchase order Line ID gets populated in
OE_DROP_SHIP_SOURCES.
Purchase order Header ID and Purchase order number gets populated in
PO_HEADERS_ALL.
Purchase order header ID, Purchase order Line ID & quantity gets populated in
PO_LINES.
22

Approve purchase order
Item Type is populated with 'PO APPRV' in PO_HEADERS_ALL.

Supply type, Purchase order Header ID, Quantity gets populated in MTL_SUPPLY.
Receipt
Ship line ID, Ship line status, Receiving quantity & Shipping quantity gets populated
in RCV_SHIPMENT_LINES.
Transaction ID, Transaction Type is populated with 'Receive' Interface source gets
populated & Inspection status set to 'Not inspected' in RCV_TRANSCATION.
23

Inspection
Additional record with Transaction type as 'Accept' & Inspection Status as
'Inspected' gets populated in RCV_TRANSCATION.
Receipt with Sub inventory information

Flow code has changed to 'Shipped', Shipping & Shipped Quantity are populated in
OE_ORDER_LINES.
Quantity delivered is populated in PO_REQUISITION_LINES_ALL.
Additional record with Transaction type as 'Deliver' & Inspection Status as
'Inspected' gets populated in RCV_TRANSCATION.
Sales order issue record gets inserted in to MTL_MATERIAL_TRASACTIONS.
24

Fulfilled
Open flag is set-to 'N', Visible demand flag is set to 'N',Fulfilled quantity, Invoiced
quantity gets populated & Invoice interface flag is set to 'Y' in OE_ORDER_LINES.
Quantity & Ordered quantity gets populated in RA_INTERFACE_LINES.
25
References
Note 1279531.1 : How to Process Drop shipments
Note 837777.1: FAQ: Troubleshooting Cross-Product Issues Between Shipping and Inventory
Note 863761.1: FAQ: Troubleshooting Stuck Pick Release and Shipping Transactions
Note 133464.1: HTMOMSE11i.sql Sales Order Diagnostic Script
Note 430528.1: How to Use the HTMomse11i.sql output To Resolve Pending Sales and Move Order Txns
Note 113742.1: Drop Ship Troubleshooting
Note 168083.1: Simple Drop Shipment Flow

Note 205474.1: Enter/Book a Drop Shipment Order
Note 290432.1: How to Create a Debug File in Shipping Execution
Note 566616.1: How to Diagnose Issues Related to the Drop Shipment Process and the Interface Between Order
Management and Purchasing
Note 1553975.1: How To Build Link Between Sales Order And Purchase Order In Case Of Drop shipments
Note 565862.1: Getting Error For Serialized At Sales Order Issue Item Drop Shipment
26
FAQ/Common Issues
Note 110258.1 OM-DROP: Drop Ship FAQ
Note 99886.1 OM-DROP: Drop Shipments FAQ
Note 225434.1 FAQ: Drop Ship Purchase Orders

Note 393688.1 How To Cancel a Drop Ship Order Line
Note 272154.1 FAQ: Sales Order Processing within Inventory / Drop Ship Transactions
Hung up In Transaction Open Interface
Note 829165.1 How is drop_ship_flag implemented in release 11.5.10
Note 286996.1 How to Automatically Generate Receipts for Drop Shipments with
Advanced Shipment Notices (ASN's)
Note 566616.1 How to Diagnose Issues Related to the Drop Shipment Process and the
Interface Between Order Management and Purchasing?
27
FAQ/Common Issues
Note 133464.1 HTMOMSE Sales Order Diagnostic Script
The purpose of this script is to collect information related to a sales order, its shipment lines and workflow
status.
Note 463673.1 R12.0.[3-4] : Oracle Order Management Sales Order Setup Test
This test gives a comprehensive analysis of transaction data for a sales order in Order Management.
Note 463574.1 R12.0.[3-4] : Inventory Transaction Diagnostic Scripts Transaction Data Test
This test case provides the details of the material transactions depending on the user selected
parameters.
Note 463602.1 R12.0.[3-4] : Inventory Item Data Collection Setup Test
This test case provides the item information for a particular item.
Note 463636.1 R12.0.[3-4] : Inventory Purchase Orders Data Collection Test

This diagnostic test provides details of a Purchase Order and transactions done against the purchase order.
28
Summary
What we covered today
General Overview of Dropshipment
Demonstration of Dropshipment
Diagnostics and Reference Notes
Top Articles and Community Links

Note 1279531.1 : How to Process Drop
shipments
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ATTENTION AUDIO Options

Option 1: Voice Streaming Audio Broadcast

Option 2: Teleconference (Dial In)

No need to dial in on a telephone

Requires telephone to dial in

Upcoming: Advisor Webcast: Investigating Cycle Counting on Sep 24th 2014

Upcoming Advisor Webcast Schedule

Check out Note ID : 740966.1

Upcoming: Advisor Webcast: : Investigating Cycle Counting on Sep 24th 2014

Safe Harbor Statement

Copyright 2014 Oracle and/or its affiliates. All rights reserved. |

Oracle Advisor Webcast

To discuss table mapping for those modules or products affected

Copyright 2014 Oracle and/or its affiliates. All rights reserved. |

General Overview of Drop Shipments

Demo For Drop Shipment Process

Drop Shipment Data Flow

Drop Shipment Table Mapping

Recommended Diagnostics for Troubleshooting

References and Additional Information

General Overview Of Drop Shipment Process

Copyright 2014 Oracle and/or its affiliates. All rights reserved. |

General Overview Of Drop Shipment Process

General Overview Of Drop Shipment Process

Optionally receive an electronically processed Advanced Shipping Notices (ASN)

Automatically perform logical receipts upon notification of shipment

Copyright 2014 Oracle and/or its affiliates. All rights reserved. |

General Overview Of Drop Shipment Process

Copyright 2014 Oracle and/or its affiliates. All rights reserved. |

General Overview Of Drop Shipment Process

Copyright 2014 Oracle and/or its affiliates. All rights reserved. |

General Overview Of Drop Shipment Process

Copyright 2014 Oracle and/or its affiliates. All rights reserved. |

Demo For Drop Shipment Process for Standard Items

Basic Item setup and required profiles

Enter an order for drop ship item

Copyright 2014 Oracle and/or its affiliates. All rights reserved. |

Copyright 2014 Oracle and/or its affiliates. All rights reserved. |

Drop Ship Flow Diagram for Items Note 1279531.1

The data flow for the inventory

Sales Order Issue

Drop Ship Flow Table Mapping for Items

Copyright 2014 Oracle and/or its affiliates. All rights reserved. |

Drop Ship Flow Related Files

Command To Obtain File Versions

OEXOERD.fmb: Order Entry Form

strings a $AU_TOP/forms/US/OEXOEORD.fmb| grep i $Header

wfengs.pls: Work Flow Engine Package Spec

strings a $FND_TOP/patch/115/sql/wfengs.pls | grep i $Header

wfengb.pls: Work Flow Engine Package Body

strings a $FND_TOP/patch/115/sql/wfengb.pls | grep i $Header

pocirm.oc: Wrapper for Req Import Concurrent program

strings a $PO_TOP/lib/pocirm.o | grep i $Header

pocis.opc: Functions to validate Req Import Lines

strings a $PO_TOP/lib/pocis.o | grep i $Header

POXBWVRP.fmb: Autocreate Purchase Order

strings a $AU_TOP/forms/US/POXBWVRP.fmb | grep i $Header

POXPOEPO.fmb: Approve Purchase Order

strings a $AU_TOP/forms/US/POXPOPOE.fmb | grep i $Header

RCVRCERC.fmb: Purchase Receiving Form

strings a $AU_TOP/forms/US/RCVRCERC.fmb | grep i $Header

rcvoltm.oc: Transaction Manager Wrapper for rvtbmctrl()