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2. Register your VNX
Model - VNX5300
Storage Type - Unified (NAS and SAN)
Operating System - Solaris
Document ID - 1412663832311

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1412663832311
Content Creation Date October 7, 2014

EMC VNX Series

Registering your VNX
July, 2014
This document describes how to register your EMC VNX platform with your service
provider. It also describes what to do after registering the platform.
Major topics include:
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u
u
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Registering the storage-system configuration with your service provider.................... 2

Downloading and installing the Unisphere Service Manager.......................................2
Running the storage system registration wizard..........................................................3
What next?................................................................................................................. 3

Registering the storage-system configuration with your service

provider
Read this section if you are installing a new storage system and you have a Windows
client connection to the storage-system management ports.
We strongly recommend that you use the Storage System Registration Wizard to send
site and storage-system configuration information to your provider. Your provider uses
this information to supply proactive and timely support. The registration wizard is part of
the Unisphere Service Manager (USM), which runs on a Windows client.
Note

If you do not have a Windows server or host, your service provider must register your
storage system.
Note

For VNX for File/Unified 8.0 systems, you must use the Unisphere Service Manager (USM)
1.2.x tool to register your system. Earlier versions of VNX VIA Install do not support VNX
for File/Unified 8.0 systems. For VNX for File/Unified 7.0 systems, you should use the VNX
VIA install 7.0.x.x tool to register your system. The registration wizard in USM does not
support VNX for File/Unified 7.0 systems. VNX VIA install 7.0.x.x has a link at the end of
the installation process to the registration wizard that you should use to register your VNX
for File/Unified 7.0 system. EMC recommends that you use this path for VNX for File/
Unified 7.0 systems. If you do not register your system and proceed to use Unisphere to
configure your system, use the standalone VNX File Regwiz install 7.0.x.x wizard as an
alternative method to register your VNX for File/Unified 7.0 system later. Download this
wizard from the list of VNX Installation Tools on the EMC Online Support website at
http://Support.EMC.com. When you complete the registration wizard, the system will
transfer data to your authorized service provider over the Internet or by encrypted email.
The Storage System Registration Wizard asks you several questions about the site where
the storage system is installed and your support provider contact. It sends this
information and basic storage-system configuration details to your service provider either
directly over the Internet or using email. If you do not have an Internet connection, the
wizard lets you save the registration information to a file, which you can send to your
service provider.
If you decide not to register your storage system at this time or you do not have Internet
access and email, you can still run the wizard to collect the data and send it to your
service provider at a later time. If you do not register now, you may encounter a delay with
Support.

Downloading and installing the Unisphere Service Manager

If you do not already have USM installed on your Windows management station,
download and install the latest version:
Procedure
1. From the EMC Online Support website, select Downloads from the top menu list.
The Downloads page appears.
2

Registering your VNX

2. In the Find a Product search field, type VNX Series and hit Enter.
A list of the available downloads for the VNX Series appears.
3. From download list, select the Unisphere Service Manager link and save the software
to your host or management station.
4. In the folder where you saved the USM, double-click the executable (.exe) file.
5. Follow the instructions that appear.
After you accept the license agreement, the wizard verifies that the host or
management station is running the latest supported Java Runtime Environment (JRE)
version.
l

If the server is running an earlier version of the JRE, select Yes when asked if you
want to continue with the installation.
The installation wizard prompts you to download and install the latest supported
version of the JRE from the Oracle website.

If the server is running a later version of the JRE, the installation wizard asks if you
want to continue with the installation.
Select Yes to continue or No to quit the installation.
NOTICE

If you select Yes, the USM may not work properly with a later JRE version. If you
select No, and manually remove the later version of the JRE, other applications that
require this version may not work properly.
6. When the installation is complete, click Done.

Running the storage system registration wizard

The USM Storage System Registration Wizard will collect system information and send it
to your service provider using a secure channel.
For all VNX systems running version 7.1 or later, or for any version of a VNX for Block
system, complete the following steps to register your system:
Procedure
1. Start the Unisphere Service Manager (USM) by doing either one of the following:
l

Click the Unisphere Service Manager icon on your desktop, or

Select Start > All Programs or Start > Programs, then select EMC > Unisphere >
Unisphere Service Manager > Unisphere Service Manager; or mouse over to the
left bottom corner of the taskbar and click Start, then right-click Desktop > All Apps
> EMC > Unisphere > Unisphere Service Manager > Unisphere Service Manager.

2. Log into the system to be registered.

You must log into the system to be registered before proceeding; otherwise, the
system will not appear in the list of systems.
3. Select the system to register from the list of systems.
4. Select Registration > Register storage system. This will launch the Storage System
Registration Wizard, which will walk you through the necessary steps.

What next?
You are now ready to:
Running the storage system registration wizard

Procedure
u

Either install and configure the EMC Secure Remote Support (ESRS) IP Client for VNX
on a Monitor Station or provision either the ESRS embedded device client on a control
station or on a storage processor, whichever is applicable to your system installation.
Use the Initialize and register VNX and configure ESRS link under VNX tasks (on
mydocuments.emc.com) and be sure to select the ESRS option when prompted.

Registering your VNX

Copyright 2012-2014 EMC Corporation . All rights reserved. Published in USA.

Published July, 2014
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