PER Performance Management Taskforce Meeting Minutes 050511

Standards Development
Meeting Template
MEETING MINUTES
Meeting/Project Name:
PER Performance Management Taskforce Minutes 5/5/11
Date of Meeting:
(MM/DD/YYYY)
5/5/2011
Time:
11:30 AM US (EST)
Minutes Prepared By:
Lee Webster
Location:
URL:
http://shrm.adobeconnect.com
/perrevtf030311/
Audio Bridge:: 1-800-745-6370
Participant Code: 229276
1. Meeting Objective
Discussion of Standards Development Activities
2. Attendance at Meeting
Organization
Adler, Ronald
Bartkus, Kim
Belliveau, Paul
Berry, Crist
Boyson, Brad
Harmansky, Susan
Johnson, Deb
Komarow, Gregory
LaMarche, Marie
Longton, Beth
Lagu, Aditeei
Nepute, Wendy
Roth, Lori
Schemm, Rick
Schroeder, Dennis
Spilman, Mary
Stroud, Gary
Valley, Dana
Weatherly, Leslie
Wood, Pete
Wyrick, Cheryl
Name
Interest Group
Laurdan Associates, Inc.

HR-XML Consortium
Infosys Technologies
Crist Berry Inc
Hamptons International Dubai
Susan Harmansky, Inc.
Volunteers of America of Minnesota
Health Authority - Abu Dhabi
Harrison Medical Center
H.R. Outcomes, L.L.C.
City of Burlington
Self
The Hay Group
Royal Credit Union
Dennis Schroeder, Inc
Spilman & Associates, Inc.
Franklin University
Cardinal Healthcare
American Public University
WorldatWork
California State Polytechnic University Pomona
Member
Member
Member
Member
Member
Group Leader
Member
Member
Member
Member
Member
Member
Member
Member
Member
Member
Member
Member
Member
Member
Member
Status
Customer
Customer
Developer
Developer
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Practitioner
Developer
Practitioner
3. Administration
Topic
Owner
Time
Call to order
Susan Harmansky, Workgroup leader, called to order the regular
meeting of the Performance Management Standards Taskforce
SH
11:35
Roll call
LW/All
11:35 11:40
Lee Webster, SHRM Secretariat, conducted a roll call. The following

persons were present: Quorum met.
Submitted by: [Lee Webster]
Approved by :[
] Date: [
For assistance in using this template, contact Lee Webster, Dir HR Standards, lee.webster@SHRM.org or (703) 535-6047.
Meeting Template
Date of Meeting:
(MM/DD/YYYY)
5/5/2011
Time:
11:30 AM US (EST)
Lee Webster
Location:
URL:
/perrevtf030311/
Audio Bridge:: 1-800-745-6370
Approval of agenda
The agenda was reviewed and approved by a majority of the attendees.
Motion by Mary Spillman, Seconded by Ron Adlner. No objections,
abstentions, or comments.
LW/All
11:40
Topic
Owner
Time
Approval of minutes from last meeting

Quorum was not met. The minutes were not reviewed and approved by
a majority of the attendees.
LW/ALL
11:40
Owner
Time
SH/All
11:40 12:45
4. Old Business
5. New Business
Topic
SH indicated that Katya at SHRM proofread the current document.
SH asked the group wither they had additional comments about the document and
whether they would post these comments onto the KAVI site.
Leslie Weatherly asked if the term workforce included the contingent workforce
or should the term be kept fairly general.
Wendy Nepute indicated that we dont want to include the contingent workforce
in this planning.
Paul Belliveau stated that the contingent workforce probably needs its own
standard.
The group agreed to exclude the contingent workforce from this definition
One participant asked if all definitions should be in one place or in multiple
sections in the document.
Crist Berry indicated that placing these definitions in so many places runs the risk
of having slightly different definitions in multiple places, confusing the reader. It
should all be in one place.
Ron Adler stated that it should be in one place, in the front section of the
document.
The group agreed to move all definitions to the front section of the document.
One participant asked whether the term manager should be used in the
document rather than coach. If manager is used, should it be defined and
added to the definition section of the document
Approved by :[
] Date: [
Meeting Template
Date of Meeting:
(MM/DD/YYYY)
5/5/2011
Time:
11:30 AM US (EST)
Lee Webster
Location:
URL:
/perrevtf030311/
Audio Bridge:: 1-800-745-6370
One participant indicated that the term system may need to be defined. The
term system has a technology meaning to it. Is this a performance management
program or system? Section 4 in this document uses system frequently.
SH/All
11:40 12:45
One participant asks if we can make the document less US centric. SH reminded
the group that we are creating an American National Standard.
One participant asked whether there should be more references to union and
works councils.
Brad Boyson stated that personal responsibility means different things
depending on the organization you are in. Ownership often means something
different too.
Paul B stated that in the documents abstract, the word Staff seemed inaccurate.
Instead should it be organizations team. This would be more inclusive of other
types of workers, like volunteers, contractors, temps, etc. If the term is changed,
that adjustment to occur throughout the document. One participant added that
the group may need to define the word staff instead to make clear what workers
are included in this document.
SH indicated that if we done define it, we can leave it up to whomever used the
standard to define which workers apply.
Another participant stated that the standard should not apply to contractors since
they are employed by someone else.
Goals Sections:
In the goals sections it is not clear how the goals of managers should influence the
goals of employee. The goals should reflect the personality of the organization and
what they are suing them for. These goals should vary position by position.
One participant stated that the language in the document indicates that an HR
Department will be involved in solving a problem. This assumes all organizations
have an HR department. These words need to be cleaned up.
One participant asked whether the group needs to make clear in the document
that this standard is for individual and not team performance management. Do we
need to add a section, perhaps the one for disciplinary action section. Adding the
word individual to the front of the document might help.
We need to define SMART goals only once. We should put it in the definition
section.
Approved by :[
] Date: [
Meeting Template
Date of Meeting:
(MM/DD/YYYY)
5/5/2011
Time:
11:30 AM US (EST)
Lee Webster
Location:
URL:
/perrevtf030311/
Audio Bridge:: 1-800-745-6370
It needs to be made clear that the rating scale that is referenced in the document is
an example and not a requirement.
SH/All
11:40 12:45
LSW/ALL
12:45-13:00
Different wording is necessary in the document so that face-to-face meetings are

not necessary. Perhaps just saying discuss when referencing to supervisors and
direct report discussions. Discussions presume individualized (ideally face to face)
interactions.
Wendy Nepute stated that on line 209 the acronym DIP should be IDP.
One of the participants stated the usage of fonts vary throughout the document.
They need to be more consistent.
One participant stated that the document should affirm that organizations have
training in place concerning performance management. The training should
particularly focus on the organizations role in performance management and what
the process is.
One participant stated that manager and employee roles are stated throughout the
document and should be in one section.
Secretariat Notes
A notation of corrections/additions made to a previous meeting

record?
Points noted/alternatives discussed including opposing viewpoints;
Agreements reached;
Participants contributions or similar documents or, a reference to
where those documents are available on the SHRM web site; and,
Copies of presentations made during the meeting or, a reference to
where the presentations are available on the SHRM web site.
Approved by :[
] Date: [
Meeting Template
Date of Meeting:
(MM/DD/YYYY)
5/5/2011
Time:
11:30 AM US (EST)
Lee Webster
Location:
URL:
/perrevtf030311/
Audio Bridge:: 1-800-745-6370
6. Action Items
Action
Owner
Due Date
Will send a revised version 2.0 and comments to all via email
Susan Harmansky
May 2011
Will post revised version onto KAVI site for comment
Secretariat
May 2011
Set up follow up meeting in May for the taskforce
Secretariat
May 2011
Action
Owner
Time
Susan Harmansky adjourned the meeting at 4:30 PM(EST) Motion by Susan

Harmansky, Seconded by Mary Spillman. No objections, abstentions, or
comments.
SH/All
16:30
Location:
URL:
http://shrm.adobeconnect.c
om/perrevtf030311/
7. Adjournment
8. Next Meeting (if applicable)

Date: (MM/DD/YYYY)
05/25/2011
Time:
11:30 am
Audio Bridge: 1-800-745-6370

Objective:
Proceed with standard development issues
Susans Notes from the Meeting.

I will reconcile all of the notes by the next call. ---Lee
Lee read roll call; did not make quorum

Motion to approve agenda by --; seconded by --; passed
Susan reviewed progress so far
o Content complete or deleted
o First editing review using SHRM staff has been completed
o Version 1.0 is posted and comments have been made on KAVI and by email
Susan asked for any substantive changes none offered
Susan reviewed each of the comments for discussion by the group
o Susan will capture all comments and post to KAVI since some are still having difficulty
with KAVI site; will also publish in Excel format
o Paul suggested we substitute the word workforce for staff in the introduction; group
agreed; Susan will make changes wherever the word staff is similarly used; Susan will also
add workforce to the list of definition
Approved by :[
] Date: [
Meeting Template
Beth suggested that all the definitions be put in one section in the front rather than
scattered throughout the document; all agreed
o Sussane noted the issue of using the term manager since some matrixed organizations
use the term coach; all agreed to add a definition of manager to the list and
incorporate this element
o Sussane recommended that we change the name from Perf Mgt Systems to
Programs to avoid confusion with HR technology systems; all agreed
o Brad has a list of comments, mostly typo/grammar but some that address making the
more culturally sensitive for international use; recommends using wording in introduction
that emphasizes the standard is intended for the broadest possible application
o Susan noted that she had incorrectly placed wording about ee/mgr roles from Deb in
the review section instead of where it was intended, the goals section; after discussion,
all agreed no roles section was needed in Goal Setting
o Denny noted that the wording for PIP should be adjusted to recognize that PIP is for
addressing individual, not team, performance; Pete will work on the wording and post
o Crist recommended we change wording on regarding a face-to-face discussion to
individual discussion (preferably face-to-face); all agreed
o Wendy noted a typo on page 3 ID instead of IDP
o Beth noted the fonts are inconsistent in the first three pages
o Susan asked if we needed to add anything about the importance of training managers
to deliver effective feedback
o Team discussed whether to merge all the comments about ee/mgr roles into one
section; Susan will work on it
o Ed suggests we revised the wording of the definition of union to ensure it is not too UScentric
o Crist and others noted that we have defined SMART more than once and we should
delete the secondary references
o Crist was concerned that it appears we are endorsing a 5-7 point scale; Susan will clarify
wording to indicate it is an example
o Crist suggested we need wording that talks about the importance of using specific
examples when giving performance feedback
o Denny noted we have to be sure that the section on the role of HR will work for
companies too small for an HR person/department
o Other edits received with be collected and posted to KAVI and by email with Excel
Team agreed we are very close but we need another draft, Version 2.0, incorporating these
edits
Next steps:
o Susan and Lee will post minutes and Version 2.0 within a few days
o Team will read and send comments by email or on KAVI BY MAY 20
o We will hold another full Taskforce meeting ON MAY 25th at 11:30AM to do another
review of comments and possible make the go/no go decision to publish
If we are not ready yet, we will take a much time as we need to be comfortable with the
product we publish
Susan will coordinate a final editing read-through when we have v.2 ready
Lee reviewed the procedures for published the documents for the 45-day public comment
period; we may need more than one of these until all substantive public comments are
addressed
Lee reviewed the public events planned for the SHRM national conference in June in Las Vegas
o US TAG meeting will be 9-3 on June 28; members only
o Also on June 28 will be the panel discussion session at 4:00; SHRM conference attendees
only
o Also on June 28 will be a reception at 5:00; open to anyone interested
o
Approved by :[
] Date: [
Meeting Template
Lee noted that he will be attending the SHRM Diversity Conference to talk about
standards as well
The international TAG for ISO standards is being formed now; the meeting will be in DC in
November
Motion to adjourn from xx; seconded by xx; passed
o
Action Items
o Lee will schedule meeting for May 25 at 11:30 for full Taskforce
o Susan and Lee will make document edits and post Version 2.0
o Susan will post list of comments/edits on KAVI and in Excel
o Taskforce members will read Version 2.0 and make comments by KAVI/email by May 20
Approved by :[
] Date: [

PER Performance Management Taskforce Meeting Minutes 050511

Încărcat de

Informații document

Drepturi de autor

Formate disponibile

Partajați acest document

Partajați sau inserați document

Opțiuni de partajare

Vi se pare util acest document?

Este necorespunzător acest conținut?

Drepturi de autor:

Formate disponibile

PER Performance Management Taskforce Meeting Minutes 050511

Încărcat de

Drepturi de autor:

Formate disponibile

Standards Development

PER Performance Management Taskforce Minutes 5/5/11

Minutes Prepared By:

Laurdan Associates, Inc.

Lee Webster, SHRM Secretariat, conducted a roll call. The following

Submitted by: [Lee Webster]

PER Performance Management Taskforce Minutes 5/5/11

Minutes Prepared By:

Approval of minutes from last meeting

Submitted by: [Lee Webster]

PER Performance Management Taskforce Minutes 5/5/11

Minutes Prepared By:

Submitted by: [Lee Webster]

PER Performance Management Taskforce Minutes 5/5/11

Minutes Prepared By:

Different wording is necessary in the document so that face-to-face meetings are

A notation of corrections/additions made to a previous meeting

Submitted by: [Lee Webster]

PER Performance Management Taskforce Minutes 5/5/11

Minutes Prepared By:

Will post revised version onto KAVI site for comment

Set up follow up meeting in May for the taskforce

Susan Harmansky adjourned the meeting at 4:30 PM(EST) Motion by Susan

8. Next Meeting (if applicable)

Audio Bridge: 1-800-745-6370

Proceed with standard development issues

Susans Notes from the Meeting.

Lee read roll call; did not make quorum

Submitted by: [Lee Webster]

Submitted by: [Lee Webster]

Submitted by: [Lee Webster]

S-ar putea să vă placă și