Nicholas C Smith

(443) 812-8177 | Nicholas.smith42@gmail.com

OBJECTIVE
Charismatic and innovative professional offering experience and knowledge in marketing, communication, and other
related fields. Desires to obtain an internship to broaden area of expertise and further my knowledge of both the
marketing and communication fields

EDUCATION
University of Maryland
Bachelor of Arts, Communication - Public Relations GPA: 3.73
Dean's List; 2012, 2013, 2014

College Park, MD
Anticipated graduation May 2016

EXPERIENCE
Clyde's Restaurant Group
Columbia, MD
Host/Busser/Backwaiter
May 2013 - Present
Use of effective teamwork among all members of the staff to ensure restaurant functionality and memorable guest
experience
Establish leadership by training new employees and taking on multiple roles and responsibilities in the restaurant
Improved conflict-management skills through my dealing with dissatisfied guests and finding ways to
accomodate them and improve their overall experience
Communicate with guests to build and maintain relationships
Improved verbal communication skills through interaction with guests
Live Nation Entertainment
Silver Spring, MD
VIP Services
April 2014 - August 2014
Conducted Internet research on upcoming artists to gather information about the specific demographics attending
certain shows
Analyzed Internet research on demographics to develop most effective sales pitch strategies
Conducted sales pitches to potential VIP clients and successfully sold all VIP seats during multiple shows
Dramatically improved knowledge of various sales pitch strategies based on researched demographics and
conducting sales pitches during shows
Engaged in administrative duties/organizing/filing
Drayton Laundry Services
Columbia, MD
Marketing Intern
May 2013 - August 2013
Conducted door-to-door sales pitches and successfully closed multiple sales
Conducted Internet research on specific demographics and publics to develop best marketing strategies
Contributed to social media marketing aimed at attracting new publics
Improved overall knowledge of marketing and sales strategies
Improved communication and networking skills through face-to-face interaction with potential clients

ACTIVITIES/INVOLVEMENT

Undergraduate Communication Association

University of Maryland Club Lacrosse Team
National Society of Collegiate Scholars
Alpha Lambda Delta Honor Society

SKILLS

Microsoft Office (Word, PowerPoint, Excel)

Social media (Facebook, Twitter, Instagram, LinkedIn YouTube, Weebly, Wordpress)
Team building
Strong verbal and written communication skills