November 2014

Pumper
Pumper
DEDICATED TO THE LIQUID WASTE INDUSTRY
November 2014 www.pumper.com
The
Injection
Solution
Faced with dwindling disposal options,
Wisconsins Troy Kruser tapped a local
farmer for a sustainable solution Page 38
A Fresh
Perspective
New marketing and old-school service a

great match for Walt Kucharski Septic Page 16
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Pumper
November 2014
In ThIs Issue
www.pumper.com
Published monthly by
38
Cover Story: The Injection Solution

- Doug Day
When disposal opportunities dwindled for Wisconsin pumper
Troy Kruser, he tapped a local farmer for an environmentally
sustainable option to store and land-apply septage.
ON THE COVER: Wisconsin pumper Troy Kruser is updating his family business
for the 21st century. Kruser Septic Service has developed a new septage
storage and injection system and added a new service rig in 2013. Kruser is
shown with the new International truck with a 4,000-gallon aluminum tank built
out by Advance Pump & Equipment and utilizing a Demag-Wittig pump from
Gardner Denver. (Photo by Mark Hirsch)
COLE Publishing Inc.

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Copyright 2014 COLE Publishing Inc.
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10 Reading Between the Lines:
68 WWETT Spotlight:
Schools Out
Drainfield Restoration Explored
In northern Minnesota, Dale Wicklund crafted a

Frankenstein pumping bus thats served him well for
20 years.
Pro-Pump/Hi-Count bacteria product from

Ecological Laboratories receives an annual showcase.
- Jim Kneiszel
16 Profile: A Fresh Perspective

The next-generation owners at Ohios Walt Kucharski
Septic add technology and new marketing to quality
old-school service for a winning growth strategy.
- Ken Wysocky
26 After Hours: The Beat Goes On

For longtime Maryland pumper James Dillard,
keepin time in a band is the only way to rock.
- Craig Mandli
70 Septic System Answer Man:

Is the Excavation Safe?
Learn to classify soils to meet OSHA standards to
increase confidence when your crew has to work
below grade.
- Jim Anderson, Ph.D.
74 Classy Truck of the Month

We feature Continental Power Rodding, Sharon, Tenn.
- Ken Wysocky
76 Overheard Online: A Tough Lesson
30 @Pumper.com
A customer learns the hard way about the importance

of periodic septic tank pumping.
Check out the latest online-only content at the

Pumper website.
34 Preview: WWETT Your Appetite

Rebranded 2015 Water & Wastewater Equipment,
Treatment & Transport Show promises four valuepacked days.
78 NAWT News
Pre-WWETT workshops offer valued instruction to
NAWT members.
82 Product Focus/Case Studies:

Grease Trap Service and Disposal
46 Building the Business:
- Craig Mandli
Use these techniques to ease the fear and tension that

accompany establishing employee objectives.
- Timothy F. Bednarz
92 Product News
Product Spotlight: Injection-molded, potable water

tank made for in-ground use.
- Ed Wodalski
56 State of the State:
94 Industry News
After seven years of legislative work, the Georgia

Onsite Wastewater Association has helped craft a bill
to promote sustainable land application of septage.
104 Associations List
Laying Groundwork For Disposal
- Doug Day
60 Money Manager: The Bonus Trap

Design and communication are critical to making
employee bonus plans work for your business.
- Erik Gunn
64 Rules & Regulations

Idaho is considering new regulations for septic
systems.
- Doug Day and Sharon Verbeten
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Coming in DECEmbEr
Special iSSue:
BUSINESS DIVERSIFICATION:
SEWER AND DRAIN MAINTENANCE
n PROFILE: California plumber expands into pumping
n ANSWER MAN: Address potential overloading issues
before the install
Jim Flory
Winnie May
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2015 WATER & WASTEWATER EQUIPMENT,

TREATMENT & TRANSPORT SHOW
Education Day:
February 23, 2015
Exhibits Open:
February 24-26, 2015
Indiana Convention Center,
Indianapolis, IN
www.wwettshow.com
ADVERTISER
November
2014
index......
Consolidated Fabricators ...... 32

CPACEX ................................ 48
KeeVac Industries, Inc. .......75
Abbott Rubber Co., Inc. ......14
Acro Trailer Company .........36

Amazing Machinery, Inc. ....59
Crust Busters/
Schmitz Bros., LLC .......12
D
Dyna-Vac Equipment ..........14
E
Amesbury/Bandlock Prod. ..95

Amthor International ...........58
Kentucky Tank, Inc. ............68

Key Commercial Corp. .......85
Pressure Lift Corporation....62
Presvac Systems, Ltd. ......108
Ecological Laboratories, Inc. .66

Lely Manufacturing, Inc. .....62
Equipment Sales, LLC ........48
Lenzyme/Trap-Cleer .............4
LMT - VAXTEEL. ................66
Erickson Tank & Pump .......85
Arcan Enterprises, Inc.. ......65

Arctic Blasters, Inc ..............48
Armal, Inc. ..........................49
Armstrong Equipment ...........9
F. S. Solutions.....................69
Atlanta Rubber
& Hydraulics, Inc...........44
Five Peaks ..........................29
Flo Trend Systems, Inc. ......35

Franklin Electric ..................13
Best Enterprises, Inc. .........41

Bionetix International ..........54
BY PRESSURE LIFT
R
R. Nesbit Portable Toilets ...54
RCS II, Inc. .........................95
RecoverE, LLC ...................72
Masport, Inc. .........................3
GapVax, Inc. .......................37

Global Vacuum Systems ....71
Hino Motor Sales USA, Inc. 83

House of Imports ................ 11
RotoSolutions, Inc. .............93
Rush Refuse Systems ........47
Satellite Suites ....................73
Moro USA, Inc. .....................7
Wastequip .....................24, 25
Advance Pump & Equip........3
Water Cannon, Inc ..............21
Andert, Inc. ...........................4
Westmoor Ltd./Conde.........45
Southwest Products Corp. ..44
Classifieds.........................98
Marketplace .......................96
N
National Truck Center .........15
Marengo Fabricated Steel ....1

Mid-State Intl Trucks ............8
R.A. Ross & Associates NE ..7
Tremcar, Inc ..........................8
Specialty B Sales................89
V&H Inc. ...............................2
National Vacuum Equipment 91
Stahly Applicators .................4

Vacuum Sales, Inc. ...............5
NAWT, Inc. ..........................80
Sweet Septic Systems ........80
Pik Rite, Inc. .......................57
T.S.F. Company, Inc............17
ITI Trailers & Truck Bodies .28
PolyJohn Canada ...............36
TankTec ..............................55
J
J.C. Gury Company, Inc. ....66
PolyJohn Enterprises........107
Transport Truck Sales, Inc. .23
In the Round Dewatering ....87
V&H Inc. ...............................2
(after page 74)
Slide-In Warehouse ............79
T&T Tools, Inc. ....................87
In the
Round Dewatering
Rider Agri Sales & Svcs........4
Wallenstein Vacuum Pumps/

Elmira Machine ..............76
Wee Engineer, Inc. .............32
P
Peoples United Equipment
Finance Corp. ..............28
Chempace Corporation ......74
Walex Products, Inc. ...........77
Septic Services, Inc. ...........25
I
Imperial Industries, Inc. 35, 61
Comforts of Home Services.. 65
O
One Biotechnology .............72
Chandler Equipment ...........39
Clear Computing, Inc. .........89
R.A. Ross & Associates NE ..2

VARCo. ...............................67
Guzzler Manufacturing .......19

H
Marengo Fabricated Steel ....1

Mid-State Intl Trucks ............4
Crescent Tank Mfg................2
Cam Spray..........................22
Cape Cod Biochemical Co. 22

Century Chemical Corp. .....24
Crescent Tank Mfg................4

Vacutrux Limited .................12
Fruitland Manufacturing. .......4
Advance Pump & Equip........3
Satellite Industries ............2, 63
Milwaukee Rubber Products ..85
CanAm Equipment Solutions .43

Canplas Industries Ltd. .......54
Vac-Con, Inc. ......................33
Eastern Supplement
Marsh Industrial ..................72
Mid-State Tank Co., Inc. .....65
Brenlin Company, Inc. ........89
(after page 74)
Ritam Technologies LP .......64
Robinson Vacuum Tanks ....24

M
REGIONAL
ADVERTISERS
Midwest Supplement
TSI Tank Services, Inc. .......31
Vacuum Sales, Inc. .............87
Longhorn Tank & Trailer .....80

Explorer Trailers McKee Technologies ..76
Transway Systems, Inc.........5

Truck Country .....................79
PolyPortables, LLC. ............81
Lanes Vacuum Tank, Inc. ...95
Aqua Ben Corporation ........71
Polylok/Zabel ....................106
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Jim Kneiszel, Editor
Reading Between ThE LINES
Contact Jim with

your comments,
questions and
opinions at
editor@pumper.com.
Schools Out
In northern Minnesota, Dale Wicklund crafted a Frankenstein pumping bus

thats served him well for 20 years By Jim Kneiszel, Editor
s it a school bus with a vacuum tank or a vacuum truck that can haul a
bunch of students on a field trip? Does the bus driver take kids to school,
pump a few tanks and then return to pick the kids up when the school
bell rings?
These are a few of the questions I asked myself when proud owner Dale
Wicklund sent me a photo of his unusual rig, a sawed-off 1981 Chevrolet
school bus. The subject on his email was Worlds Ugliest Pumper Truck, my
first clue this was a working septic service truck.
And work with it, Wicklund did. Unbelievably, the Frankenstein of
a truck was Wicklunds principal pumping truck, cleaning tanks throughout the furthest northern reaches of Minnesota. Wicklunds home base in
Greenbush, Minn. (population 800) is a tad further north than International
Falls, Minn., known by many as the coldest spot in the lower 48 states.
In fact, Wicklunds one-man pumping and plumbing operation, D.W.
Mechanical, is about the last stop of civilization in the state before untamed
wilderness takes over and you hit the Canadian border. To serve some of his
customers, Wicklund has to cross into Canada on a little nub of land at Lake
of the Woods, then cross back into Minnesota to reach the tank.
SMALL INVESTMENT
And its cold. How cold? Wicklund says he dealt with frozen lines until
the Fourth of July last summer.
Its rough, remote country and a tough place to scratch out a living as a
pumper which explains the almost-comical Unclassy Truck photo Wicklunds son Nels helped direct to my Pumper inbox. One of the tricked-out
trucks Wicklund sees here in the Classy Truck feature just wouldnt do way
up north. Sadly, he says there isnt enough business to justify a shiny new
custom-built truck, and his farmer customers wouldnt cotton to him coming up the driveway in one.
You cant build a fancy truck up here or theyll think youre making too
much money, Wicklund says in a phone call, pausing during a pumping job.
There isnt enough cash flow to have a fancy rig. So you keep it simple and
keep your costs down.
Wicklund sure kept his costs down over the years. Handy with a welder
and a torch, Wicklund transformed the bus into a vac truck by himself. He
bought the bus from the local school district for $1,500 in 1993 and figures
hes invested another $10,000 into it over the years.
First, he cut about 20 feet off the back end of the bus cab, removing four
rows of seats. Then, before reattaching the rear end of the cab, he added a
200-gallon plastic freshwater tank inside the bus. To the stout bus frame,
made of 3/8-inch steel, he added a manure-spreading farm tank, which he
used for about five years. Then he swapped it out for a bigger, used 1,500-gallon tank. To that, he hooked up a 75 cfm Masport pump, and hes been using
the same setup for 16 years.
10
SPOTTY AND SEASONAL WORK

After 20 years of service, the old
A master plumber, Wicklund, 52, says he bus conversion vacuum truck is
has to be a jack-of-all-trades to survive in the heading for the scrapyard.
(Photo courtesy of Dale Wicklund)
lightly populated region. He does residential
plumbing some days, services 60 Satellite
Industries Maxim 3000 portable restrooms placed on energy pipelines and
construction sites, and cleans septic systems in three counties covering 100
miles. The pumping is seasonal and spotty.
I might [pump] 10 in one day, and then none for the next 10 days, he
says. So hes made do with the pumping bus for all these years, and customers have become quite fond of seeing it running down the back roads. They
appreciate that he recycled the bus rather than seeing it rot away in a field
somewhere, he says. And they find it plain whimsical.
Everyone knew who was coming down the road when they saw this old
pumper bus, he says.
But all good things must come to an end. Wicklund bought the bus with
150,000 miles, and hes put on an additional 120,000 miles. With rust taking
over, he is replacing the bus with a 1997 GMC 7500 that will use the same
sturdy old tank.
In addition, Wicklund runs a portable sanitation truck, a 1997 Ford
F-450 former propane delivery truck outfitted with a slide-in unit he fabricated using a section of pipeline pipe combined with another Masport pump.
Wicklunds preparing to scrap the bus and expects to get $300 back
from his original investment.
Shes kind of wore out, and weve been evading the DOT for years,
Wicklund jokes. Shes worked very well in subarctic Minnesota winters, but
the cab is starting to come apart at the seams and shes getting tired. The
truly unique work vehicle has lived up to and over our expectations. We will
miss the old girl.
(continued)
*WARRANTY
INFORMATION
2 year/100K mile warranty on engine, transmission

and rear end for Class 6 and Class 7 vehicles.
1 year/100K mile warranty included on engines for class 8 vehicles.
The typical rigs you see in these pages have

astounding pumping capabilities and enhance
the reputation of their owners. They scream
professionalism and help pumpers stand out in
an industry that is seeing better and better work
vehicles hit the road. I would argue a pumper is
better off running a modern, well-appointed truck
whenever possible.
CLASSY IS BETTER
I always look forward to seeing the beautiful paint jobs, graphics and
polished chrome on trucks we feature in Pumper. The typical rigs you see in
these pages have astounding pumping capabilities and enhance the reputation of their owners. They scream professionalism and help pumpers stand
out in an industry that is seeing better and better work vehicles hit the road. I
would argue a pumper is better off running a modern, well-appointed truck
whenever possible.
But theres still something to be said for a guy like Dale Wicklund, who
is doing the best he can with the resources available in a remote and sparsely
populated service territory. The bottom line: The old pumping truck is not
much to look at, but it got the job done for Wicklund and the customers who
depend on him.
Save Time
aNd moNey!
Backflushing a septic tank can cause

a loose septic hose to fly around
like a cobra spewing effluent all
over! Dont get bit by this costly
and messy problem! Forget
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www.crustbusters.com
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PumPer Profile
Walt Clay Kucharski, left, and his wife Laurel

Kucharski, owners of Walt Kucharski Septic
Service Inc., are shown with their 2004 Peterbilt
truck with a 4,000-gallon aluminum tank built out
by Progress VacTruck and using a Masport pump.
(Photos by Amy Voigt)
The next-generation owners at Ohios Walt

Kucharski Septic add technology and new
marketing to quality old-school service for
a winning growth strategy By Ken Wysocky
A Fresh
PersPective
I
ts not unusual for septic service providers to inherit

businesses from parents who long resisted attempts to
modernize operations, preferring handwritten invoices and
financial ledgers to computers and accounting software, phone
book ads over websites and sole proprietorship to incorporation.
Walt Clay Kucharski can empathize completely. For the
last two years, hes been giving the company his late father,
Walt, founded in 1960 at age 19 Walt Kucharski Septic Service
Inc. in Richfield, Ohio an extreme business makeover. And
the resulting increases in efficiency and profitability illustrate
the benefits of modernization and just might inspire other
pumpers to take the update plunge.
Its not that the elder Kucharski ran an unsuccessful business;
pumpers dont stay in business for more than five decades
without doing things the right way, with honesty, integrity and
a strong work ethic principles the younger Kucharski learned
from his father and continues to adhere to today. But Clay had
different ideas about running the company, which he began
implementing after his father died two years ago.
(continued)
Profile
Walt Kucharski Septic Service Inc.
Richfield, Ohio
OWNERS: Clay and Laurel Kucharski

FOuNdEd: 1960
EmplOyEES: 3 full-time, 1 part-time
SpECIAlTIES: Septic tank, grease trap
and commercial/municipal pumping
SERVICE AREA: Up to 100-mile radius
around Richfield
Ohio
In Business Since 1959
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CHANGeS CoMiNG
My dad was an old-school-type person who handwrote everything,
from invoices to bookkeeping, says Kucharski, 38, owner of the business
with his wife, Laurel, who handles administrative duties and marketing. He
started driving a truck when he was 14 years old or so, after his older sister
married a guy who owned a septic business. Back then, drivers licenses
werent that big a deal, I guess.
Id been helping him out ever since I can remember; Im told I was 1
year old when I first tried to drag a hose for Dad. He didnt know too much
about child-labor laws, the younger Kucharski jokes.
When they took over, one of the first things the Kucharskis did was
incorporate the business. It was kind of scary when we realized we could
lose everything if something bad happened and we werent incorporated,
Kucharski explains.
On the marketing side, the company

Above: Laurel Kucharski, cominimized phone book advertising in owner of Walt Kucharski Septic
Service Inc., works in the home
favor of a dedicated business website
office. The company has retooled
that Kucharski says has broadened the
its technology and marketing
companys geographic customer base.
efforts over the past few years.
In fact, he periodically receives calls
Right: A portrait of Walt Kucharski,
from people outside Ohio that found the
company through the website, which original owner of Walt Kucharski
Septic Service Inc., is prominently
Laurel designed and developed.
displayed in the company office.
We reach customers who otherwise
The elder Kucharski founded the
wouldnt know about us because were business in 1960 at age 19.
not known in those areas, Kucharski
says. Id say our website definitely has increased our gross sales.
SofTWAre SAVVY
The Kucharskis also moved quickly to computerize the business. The
company uses Intuit Inc. QuickBooks software to handle things such as
accounts receivable and payable, maintain a customer database, generate
invoices and the like. One of the biggest benefits is being able to quickly
identify overdue accounts.
One of our biggest challenges is getting customers to pay on time,
18
We require payment within 30 days

from the date of service. The QuickBooks
software helps greatly in tracking overdue accounts
and sending out past-due notices. Our
payment rate has improved dramatically.
Clay Kucharski
Kucharski says. We require payment within 30 days from the date of service.
The QuickBooks software helps greatly in tracking overdue accounts and
sending out past-due notices. Our payment rate has improved dramatically.
The software also makes income tax preparation
a snap and sends out biannual cleaning reminders to
the companys 3,000 to 4,000 residential customers,
keeping them on a proper pumping schedule.
My father would page through the ledger book
and try to figure out who needs a cleaning reminder,
he says. With QuickBooks, it generates a report that
shows who needs a reminder postcard.
In another strategic move, the company moved
from Bedford to Richfield two years ago. The new
location provides easier access to more major
highways and allows better service to the Akron
market to the south.
Servicing customers that are farther away does
increase our operating expenses, but I dont like to
pass up work, Kucharski notes. Im in the service
business, and if someone has work, Id rather do it
than have someone else do it. Plus, having multiple
trucks allows us to go farther afield. And as an added
benefit, potential customers see
the trucks, which serve as rolling
billboards.
eQUiPMeNT
UP To THe TASK
The company runs three
vacuum trucks: a 2004 Peterbilt
379 with a 4,000-gallon aluminum
tank made by Progress Tank and a
Masport Inc. 400 cfm pump; a 1995
Ford L8000 with a 2,500-gallon
steel tank manufactured by
Imperial Industries Inc. with a
500 cfm Fruitland Manufacturing
pump; and a 1991 Freightliner that
features a 3,400-gallon steel tank
made by Lely Manufacturing Inc.
and a 400 cfm Masport pump. The company owns two additional service
trucks: a 2004 Ford F-350 with a 9-foot box body, used to carry extra pumps,
hose and supplies; and a 2004 Dodge pickup.
Kucharski prefers lighter-weight aluminum tanks, which allow him to
haul more per load; he says he plans to eventually convert his steel tanks to
aluminum. He also says the lighter trucks are less likely to damage residential
driveways and reduce wear and tear on the chassis.
(continued)
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processing plants, for instance).

Kucharski is pursuing more grease trap work because they require more
routine cleaning typically monthly or quarterly. While he charges less
money for grease trap cleaning, he makes it up on higher volume. Youre
charging up to 12 times a year as opposed to every other year for residential
septic work, so it helps us keep the bills paid, he notes. It really improves
our cash flow and provides more consistent work during winter when theres
less septic pumping to do.
For grease and septage disposal, Kucharski primarily relies on a
Cleveland municipal waste treatment plant, but also takes about a third of
his grease trap waste to green anaerobic-digestion facilities operated by
Ohio-based quasar energy group llc.
oN THe GroW
Looking ahead, Kucharski says he feels comfortable about the current
(continued)
@pumper.com
To learn more about Walt Kucharski Septic Service,

check out a video interview at www.pumper.com.
Above: Technician George
Todorovich, left, Walt Clay
Kucharski, center, and technician
Jim Henley, right, confer on
a pumping job at a home in
Richfield, Ohio.
Left: Todorovich guides the
vacuum hose while cleaning a
septic tank.
I do a lot of pumping, so
I need larger-capacity tanks,
Kucharski says. Each truck
hauls between 10,000 and
12,000 gallons a day. We run
pretty hard. We do well because we do a lot of work, but expenses like diesel
fuel and dumping fees go through the roof in the process. So we use larger
tanks to maximize our volume.
GreASe iS THe WorD
The anaerobic
I also buy big pumps with
digestion is a
big cfms to speed up the pumping
process, he adds. You pay a little bit very cool process. I think it
more, but its well worth it. Some of the
matters to our customers
residential tanks we service are 500 or
600 feet away, so we tend to specialize a lot of them are concerned
in long-distance work. Sometimes we
about where their waste is
hook up trash pumps in line with the
going and how its
suction hose to boost vacuum power.
being disposed.
To maximize productivity while
pumping, Kucharski says he sometimes
breaks up septic tank and grease trap
Clay Kucharski
sludge by connecting one end of a
discharge hose to the exhaust from the vacuum pump and the other end to
a stinger a solid, straight pipe that he inserts into the tank. The resulting
force breaks up semisolid waste for easier vacuuming.
On average, Kucharski says his companys business volume breaks
down to about 65 percent residential septic, 25 percent restaurant grease
trap pumping and 10 percent commercial work (vacuum work at small
20
Waste recyclers:
From biomass to energy
Technology developed by the Ohio-based quasar energy group llc utilizes
an anaerobic-digestion process to convert waste such as manure, municipal
biosolids and food-manufacturing byproducts including grease and oil
into biogas, pipeline-quality natural gas, electricity and fertilizer. Contractors
like Walt Kucharski Septic Service Inc. are embracing the process, diverting
waste from landfills and municipal treatment facilities and turning it into clean,
renewable energy.
Owner Walt Clay Kucharski says his company already transports about
a third of its grease trap waste to quasar facilities in Collinwood, an eastern
suburb of Cleveland, and North Ridgeville two of 11 such facilities quasar
operates in Ohio.
Heres how the process works: Microorganisms in an oxygen-deprived,
temperature-controlled digester tank heated to 95 to 105 degrees digest
organic materials. Its essentially the same process by which bacteria break
down waste in animal intestines or in septic tanks.
The digestion process takes 28 days. The microorganisms produce cleanburning biogas thats around 60 percent methane, the principal ingredient
in natural gas. At the Collinwood and North Ridgeville digesters, some of the
gas powers a biogas engine that spins a turbine that produces electricity. The
Cleveland Public Power utility buys electricity from the Collinwood facility. The
North Ridgeville facility supplies electricity thats used to run the citys French
Creek Wastewater Treatment Plant, quasar officials say.
GREEN DISPOSAL
The facilities can also convert biogas to compressed natural gas, used to
fuel vehicles with natural-gas-powered engines.
The facilities have been operating since 2012. Each has a 980,000-gallon
digester tank and can handle about 42,000 wet tons of waste per year. The
Collinwood plant can produce 1.3 megawatts of electricity per hour and the
North Ridgeville plant can produce 1 megawatt per hour; both plants can also
produce about 1,800 gasoline-gallon equivalents of compressed natural gas fuel
a day, according to quasar statistics.
We take grease trap waste to quasar whenever its more economical than
transporting it to a municipal treatment center, Kucharski says. The anaerobic
digestion is a very cool process. I think it matters to our customers a lot
of them are concerned about where their waste is going and how its being
disposed.
Anaerobic digestion is a popular waste disposal option in Europe, which
boasts more than 8,000 systems in operation. In addition to the 11 Ohio facilities,
quasar also operates two digesters in New York and one in Massachusetts.
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state of the company but still is looking to expand. One area with potential:
becoming an authorized service provider for different brands of septic systems.
Currently, Ohio law requires a septic system dealer or distributor to officially
sponsor septic pumpers before they can service that particular brand.
But the state is trying to change the rules and regulations to increase
competition, so we look forward to getting into that end of the business,
Kucharski says. Right now, there are times when we cant truly fix a
customers problem all we can do is just pump out some of their tank to
give them a little extra volume until an authorized repairer can get there.
Were not trying to take work away from anyone, he adds. But we
want to serve our customers better by becoming more of a one-stop shop
that can handle all their needs.
MORE INFO
Zaring Septic Service in Louisville, Kentucky,

services one of the largest restaurant
companies in the world (think chicken, pizza
and Mexicanstyle food). His customer loves
DrainMaster for managing their grease
issues. Ever since Dave Zaring first introduced
DrainMaster to his customer in 2005, Cape Cod
Biochemical Company has been drop shipping
DrainMaster to his customer every month. Dave doesnt even have to think about it.
Every month the DrainMaster goes out. Every month Dave sends them a bill. Thats it.
Fixed income.
Fruitland Manufacturing
800/663-9003
www.fruitlandmanufacturing.com
Masport, Inc.
800/228-4510
www.masportpump.com
Imperial Industries, Inc.

800/558-2945
www.imperialind.com
Progress Tank
800/558-9750
www.progresstank.com
(See ad page 4)
(See ads, pages 35, 61)
Intuit, Inc.
866/379-6635
www.intuit.com
(See ad page 3)
quasar energy group, llc

216/986-9999
www.quasarenergygroup.com
Lely Manufacturing, Inc.

800/334-2763
www.lelyus.com
(See ad page 62)
And we can do this for you, too. Just set up your customer on regular shipments. Tell
us about it. Then all you have to do is send out the bill and cash the check. Its that
easyjust ask Dave.
For complete informationincluding prices and educational materialson all our
biological waste treatment products for residential and commercial septic systems,
grease waste systems, and for restoring drainage please call us tollfree at
1-800-759-2257 or visit us at www.SepticOnline.com. Thank you.
Rick Howe, President
Cape Cod Biochemical Co.
800-759-CCLS
www.SepticOnline.com
Green Products for
Septic Professionals
Since 1976
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AFTER hours
The Beat Goes On
James Dillard, owner of Dillards Septic

Service, has been beating the drums for
longer than hes pumped tanks. Here hes
shown with one of several drum sets he plays
and his vacuum truck in the background.
(Photos courtesy of James Dillard)
For longtime Maryland pumper James Dillard, keepin time in a band is the only way to rock By Ken Wysocky
hen James Dillard isnt out pumping septic tanks in and around
Annapolis, Md., odds are hes marching to the beat of a different
drummer: himself.
The 51-year-old owner of Dillards Septic Service, a business he
established in 1989, has been pounding the skins since he was just 7 years
old. The inspiration for his longtime hobby? A drum solo on Live Album,
a gold record put out by classic rock mainstay Grand Funk Railroad in 1970.
That drum solo and the audiences interaction with it totally blew
me away, Dillard recalls. I never really had much of an interest in playing
guitar, so I probably would have played drums anyway. But a [solo] on that
album pretty well sealed the deal.
Dillard comes from a musical family, steeped in country and bluegrass
music. His mother, Joy, enjoyed singing and was a member of a church choir,
and his father, Jack, sang and played guitar at small clubs and honky-tonks
around the region in his younger days. And his older brother, Jack, was a big
influence, too.
My father taught Jack to play guitar at an early age, Dillard says. He
went on to play electric bass guitar and lead guitar. Growing up with him and
listening to bands he listened to and the garage bands he played in it was
just natural for me to play an instrument. And I chose to play drums.
26
SNARED HIS FIRST SET

At first, Dillard banged around for about a year on a snare drum
purchased from Sears. When he was 8 years old, his parents bought him
his first real drum set: a custom kit made by Pearl that he still owns. My
grandsons play it in their bedroom, he says.
A self-taught drummer, Dillard learned by watching bands on TV
and listening to his brothers bands. I just picked it up, he says. As strong
influences, he cites Don Brewer from Grand Funk (who wrote and sang lead
on the bands first hit single, Were An American Band) and the legendary
John Bonham of Led Zeppelin.
When he was 19 or 20, Dillard staked out new drumming territory by
learning to play two bass drums, like Tommy Aldridge (who played with
Black Oak Arkansas, Whitesnake, Pat Travers and Ozzy Osbourne) and Scott
Travis (drummer for the hard-rock group Judas Priest).
When he first started drumming, Dillard was a big fan of 1970s hard
rock. Early bands he played with reflected his country and bluegrass roots,
with oldies thrown in. But hes played in a dozen bands with varied sounds
since, stints that kept him busy when he wasnt pumping out septic tanks
with his 1988 Chevrolet C70. The vintage rig carries a 2,300-gallon steel tank
from Lely Manufacturing and a pump from Masport Inc.
Left: James Dillard performs with

one of his bands, SuperSwank.
Below: Dillards grandsons,
Brayden and James, are already
following in his footsteps.
To hear recordings of James Dillard playing

with various bands through the years, go to
www.dillardssepticservice.com/sounds.htm
It still has the original engine and tank, he says. Many other
companies have probably owned a half dozen trucks in the time Ive had
my one truck because I own, drive and maintain it, I probably take
better care of it than any employee would.
in my own drum fills. So I pretty much do what I want to do, as long it doesnt
KEEPING TIME
take away from or overpower the songs.
With more than four decades of drumming under his belt, Dillards
music career has the same staying power as his truck.
CANT BEAT THIS HOBBY
Over the years, hes played with Steel Force, a classicDillard says he owns several drum kits, including
rock band he formed with his brother, and Turners
I plan to keep on
a Ludwig Jelly Bean kit his parents bought for him in
Outlaw Band, featuring frontman and lead singer Frank
drumming as long
1974, when he was 11 years old, and four vintage Tama
Turner.
as Im alive or at least
Superstar kits. He keeps one Tama set in his house and
Frank Turner was stone country drums were
the rest are stored in a 12- by 16-foot shed.
an afterthought to him, Dillard says. He thought they
able. Its something I could
I fell in love with the sound of the Tama
should be seen and not heard. When he first saw my
never stop doing. I believe
Superstars, he says of the collectors-item kits.
drums, he was a bit taken aback [with the two-bass
any true musician, once
Theyre made out of birch wood, which provides a
drum setup].
warm sound. These drums are more versatile they
But after we played together for several years, if
its in your blood,
give you a really good acoustic drum sound, like old
I showed up with a smaller drum kit, hed always ask
its there forever.
jazz drummers like Buddy Rich used to do. They dont
where my double-bass pedal was, Dillard adds. After
- James Dillard
rely on electronics to get the sound across, its the
being together for so long, he got so used to it that he
drum itself.
was lost without it!
Even though hes played in bands that ranged from country-western to
Currently, Dillard isnt playing in a band, so he doesnt play as
thrash rock, Dillards first musical love remains classic rock, a la Aerosmith,
much as he used to maybe just two or three hours a week, compared to
Black Sabbath, Deep Purple, Ted Nugent and Van Halen.
around 15 hours a week when hes in a band. But hes still looking for new
Van Halen is probably my favorite, he says. I went for the more
bandmates, so that could change at any time. Meanwhile, he plans to keep
aggressive stuff. I never was interested in bubble gum rock. I was much more
hittin the skins.
interested in bands where drummers were doing something that made you
At age 51, Im not trying to make a living being a drummer, he says. I
want to listen to the music.
just love doing it. I plan to keep on drumming as long as Im alive or at least
I dont try to copy, he continues. Sure, there are certain signature
able. Its something I could never stop doing. I believe any true musician,
parts you have to do in a song, but I also try to make the song my own put
once its in your blood, its there forever.
27
Custom Manufacturer of
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2014 Vac-Con, all rights reserved.
VAC[ColePublishing_9x10.875].indd 1
7/7/14 6:03 PM
February 23 - 26, 2015 | Indiana Convention Center
WWETT Your Appetite
Rebranded 2015 Water & Wastewater Equipment, Treatment & Transport Show promises four value-packed days
By Craig Mandli
he rebranded 2015 Water & Wastewater Equipment, Treatment &

Transport (WWETT) Show promises all the excitement the annual
Pumper & Cleaner Environmental Expo International has delivered
for 35 years the best new tools, technology and equipment, valuable
educational courses and endless peer networking opportunities all under
one roof.
The WWETT show will encompass all 560,000-plus square feet of exhibit
space at the Indiana Convention Center Feb. 23-26, 2015, showing off the
latest products and technologies in the environmental services industry, as
well as providing educational seminars led by skilled industry professionals.
While hes extremely proud of what the show has become over the last 35
years, COLE Publishing founder Bob Kendall says the time is right to update
the name and what it means.
WHATS IN A NAME?
Over the last several years, we realized that the former name no longer
covered the entirety of the industry were reaching, he says. Last year in
Indianapolis, I called 30 wastewater service companies within a short drive
of our trade show, and many said they werent planning to attend because
they werent pumpers. They thought the show wasnt for them. We want
them to know that it is.
The WWETT name was chosen because it hits all segments of the
industry reached by COLE Publishings titles. Weve reached out into the
municipal water and wastewater industry with Treatment Plant Operator
and Municipal Sewer & Water magazines, and want those markets to know
that the show is theirs, too, says COLE Publishing President Jeff Bruss.
There are so many facets of the industry that are part of the show now, its
important to open and promote it to all we serve.
Education opportunities kick off Day 1 of the 2015 show, with presenters
from the industrys top manufacturers and associations. New to this years
lineup is a presentation by speaker John Conley on trucking safety topics,
including compliance with Part 180 and preparing for a tank truck CT shop
audit and cargo tank safety and regulatory report.
There are educational opportunities for everyone, though, as sponsoring
associations are offering over 50 sessions on Education Day. Trade
organizations taking part include the National Association of Wastewater
Technicians (NAWT), National Environmental Health Association
(NEHA), Southern Section Collection Systems Committee (SSCSC),
National Association of Sewer Service Companies (NASSCO), National
Onsite Wastewater Recycling Association (NOWRA), Waterjet Technology
Association/Industrial & Municipal Cleaning Association (WJTA-IMCA)
and the Sump and Sewage Pump Manufacturers Association (SSPMA). The
34
Were excited about the show, especially with

the name change. It broadens the scope of the
trade show and amplifies the professionalism of the
industry. It really enhances the change in how those
in the water and wastewater trades are viewed from
the outside. They are environmental services that
are essential to the health and safety of the public.
- Bob Kendall
last hour of the day is dedicated to an Ask the Expert session featuring
experts from NAWT, NEHA, NOWRA, SSCSC and NASSCO. There will also
be a Women in Wastewater Roundtable discussion Monday afternoon.
MORE LEARNING OPPORTUNITIES
Learning opportunities extend throughout the week, with educational
seminars from WWETT exhibitors also slated for Tuesday and Wednesday.
Not only can attendees gain valuable industry-specific knowledge, WWETT
education courses also count toward continuing education credits in
many states. Visit the WWETT website (www.wwettshow.com) for specific
information on your state.
While the educational opportunities are immensely valuable and
popular, its the new technology and equipment on display that makes
the biggest impression on attendees. Every year, products introduced at
the show become important components in many industry professionals
toolboxes and equipment fleets. More than 8,700 people representing 3,800
companies attended the 2014 show, with 529 exhibitors nearly spilling out
of the exhibit hall. Kendall is optimistic that the 2015 WWETT show will be
even bigger and better.
Were excited about the show, especially with the name change, he says.
It broadens the scope of the trade show and amplifies the professionalism
of the industry. It really enhances the change in how those in the water and
wastewater trades are viewed from the outside. They are environmental
services that are essential to the health and safety of the public.
While many attendees will spend their time roaming the exhibit hall,
attending education sessions and networking, the City of Indianapolis is
also an inviting destination for both water and wastewater professionals
and their families, with dozens of museums, entertainment venues and
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shopping opportunities, along with hundreds of restaurants within walking

distance of the Convention Center. And with 4,700 guestrooms connected
to the Indiana Convention Center via covered and heated skyways, weather
wont be an issue.
FOR
GET READY TO PARTY

Of course, no show week is complete without the annual Industry
Appreciation Party on Wednesday evening, Feb. 25, at 5 p.m., in the Sagamore
Ballroom above the exhibit hall. In addition to 25-cent tap beer and a fun,
laid-back atmosphere, popular country singer/songwriter Cole Swindell will
perform an exclusive concert for WWETT attendees. Swindell is storming the
music charts, reaching the top spot with his 2013 breakout hit, Chillin It,
while 2014s Hope You Get Lonely Tonight scored him Top 10 status.
Of course to many, especially those industry professionals who have
made the show a must-attend event year after year, it will always be the
Pumper Show. Kendall says that hes not discarding that moniker, but
instead adopting a new handle that he hopes opens the door to an even
larger, more inclusive trade event.
Its been the Pumper Show for a long time, which definitely isnt a
negative connotation, he says. To many of us, including me, it will always
be the Pumper Show at heart. But now its so much more too.
The 2015 WWETT show is shaping up to be a great four days
encompassing all the water and wastewater industry has to offer. To stay
updated, visit www.wwettshow.com and check out the constantly evolving
schedule of events.
GET
EMAIL NEWS
ALERTS
Go to
pumper.com/alerts
and get started today!
35
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PumPer Profile
COVER
STORY
The
InjecTIon
SoluTIon
When disposal opportunities dwindled for Wisconsin
pumper Troy Kruser, he tapped a local farmer for an
environmentally sustainable option to store
and land-apply septage By Doug Day
ome pumpers may lie awake at night dreaming of diverting half

of the waste they pump from the treatment plant to a more
convenient and economical disposal solution. Troy Kruser,
of Kruser Septic Service in Dickeyville, Wis., is doing something
about it.
Its been a seven-year journey, but Kruser is ready to flip
the switch on a new septage injection system that will safely
put a million gallons of waste into the ground to fertilize farm
crops rather than having to truck it to a dwindling number
of treatment plants in the region that will accept it.
Profile
(continued)
Troy Kruser, owner of Kruser Septic Service,

Dickeyville, Wis., is shown at the shop with
his newest truck, a 2013 International built
out by Advance Pump & Equipment.
(Photos by Mark Hirsch)
Kruser Septic Service inc.

Dickeyville, Wis.
OWNER: Troy Kruser
FOuNdEd: 1985
EmplOyEES: 4
SERvicES: Septic service, cleaning manure
pits and grease traps, drain work, televising,
waterjetting, locating and root cutting
SERvicE AREA: Southwestern Wisconsin,
parts of Illinois and Iowa
WEBSitE: www.krusersepticservice.com
Wisconsin
Left: Troy Kruser is shown at the site of his

septage storage facility on a nearby farm. Hes
utilizing an idled 500,000-gallon Harvestore tank
to collect waste for injection on 84 acres of field
twice a year. Kruser is standing in an overflow pit
that was excavated as part of the storage facility.
Below: The Kruser Septic Service team includes,
from left, Dale Griffin, Justin Mayer, Troy Kruser
and Tina Mergen.
ADDiNG To A fATHerS leGACY

Septage storage is the latest step for Kruser Septic
Service as Troy Kruser continues to build the family
business started by his father, Wayne, 29 years ago.
My dad got me started about 23 years ago. I had
moved away and went to school for a couple of years.
He got so busy that I came back home and started
working for him and it went from there.
In addition to residential septic work, Kruser
cleans manure pits and grease traps, provides drain
work, televising, waterjetting, locating and root cutting. Its a varied business to serve the needs of his
small-town neighbors out of a 60- by 80-foot shop in far
southwest Wisconsin. Along with Kruser, Dale Griffin
and Justin Mayer do work in the field while Tina Mergen runs the office with part-time assistance from her
sister-in-law Kayla Mergen. Wayne stops in now and
then to help out.
Kruser just added a new 2013 septic service rig,
word-of-mouth from regular customers.
something the business tries to do every few years.
Our towns around
When I got involved, we created a computerized
The new International vacuum truck from Advance
here are so small so
database to schedule service so we either just go out
Pump & Equipment has a 4,000-gallon aluminum
and do the work or at least contact them when they
tank that complements a 2007 rig from Advance that
the treatment plants
are due. Thats phenomenal because we have constant
has a 4,800-gallon aluminum tank. Both have Demagare small. Most of them cant take
work just doing those that are scheduled.
Wittig vacuum pumps from Gardner Denver. The two
septage but it still has to
vehicles are on the road every day.
feW DUMPiNG oPTioNS
Krusers water jetter is from Sewer Equipment
be hauled every day.
Land-injecting septage twice a year will signifiCompany of America. He recently put the unit on a
cantly reduce the burden of disposal for his company.
new truck chassis and added a larger 1,680-gallon
Troy Kruser
We haul 2 to 3 million gallons a year, Kruser says. He
aluminum tank. We do a lot of remote work on farm
says its not so much the cost of septage disposal that prompted his farmland
manure lines where we need extra water, he explains. Other regular jobs
injection plan. He was running out of options for places to take the waste
include the typical municipal sewer line work and flushing culverts under
and the daily demands of trucking it were mounting for a company with only
rural roads for the county.
four workers.
With a long history and established reputation, Kruser doesnt spend
much time marketing the business. New accounts come mainly through
(continued)
40
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Tips for pursuing a septage storage

and land application program
Here are a few suggestions from the National Association of Wastewater
Technicians to help pumpers get started in planning a septage storage and/or land
application project. Due diligence is critical to stay in compliance with regulations
and protect the environment. See the Treatment Symposium section of the NAWT
website, www.nawt.org, for more detailed information on some of these topics.
Neighbors
Be a good neighbor. Explain your plans to area residents, including the
benefits for you and the farmer, along with steps you are taking to prevent
odor problems.
To be on the safe side, locate storage tanks as far as possible from neighbors.
local, state and federal rules
Your project may involve several layers of rules and regulatory agencies.
Consult local and state officials for assistance to determine rules that apply to
your situation and the required permits. You may have to add dikes for spillage
or monitoring wells, or other unusual conditions may apply only to your area.
types of materials stored
Portable sanitation waste will have higher odors and typically more trash than
septic waste.
Storage
Consider mixing devices for large storage tanks because sludge will settle
just like in a septic tank.
While lime in the storage tank may help prevent odors, it will cause more
settling and could result in a challenge to remove the heavier solids from the
bottom of the tank. You will still have to apply lime before land application.
Our towns around here are

Technician Dale Griffin pumps a
so small so the treatment plants rural septic tank near Dickeyville,
Wis. His rig is from Advance Pump
are small. Most of them cant take
& Equipment and uses a Demagseptage but it still has to be hauled
Wittig pump from Gardner Denver.
every day, Kruser explains of the
challenge he was facing.
And the plants that accept septage arent always available to their
trucks, such as the closest one 15 miles away. We cant always haul to
them. Right now phosphorous is the big thing with wastewater plants,
so you cant haul to a plant if their levels are already too high. The next
closest is a 35-mile trip one way which adds at least an hour to every
workday. Along with saving time and fuel, Kruser expects land injection will also reduce maintenance needs on his trucks.
fACe THe CHANGeS
Since taking over the family business 10 years ago, Kruser says
the pumping work has stayed steady or improved a little, allowing for
revenue growth by expanding the service menu with additional specialties.
Weve stayed real busy, Kruser says. I dont want to get much
bigger, but Im on the verge of hiring another person. You cant let the
work sit; you have to keep going.
Krusers 500,000-gallon Harvestore tank, designed for manure
storage, sits on a nearby dairy farm. After noticing the tank was unused, he approached the farmer with his plan and they reached an
agreement in which Kruser rents the storage tank, 80 feet across by 15
feet high, and 84 acres of cropland used to grow animal feed such as
corn. The farm owner will continue to work the fields.
42
Remove trash and grit before storing. Grit will settle in the tanks. Both the grit
and trash can plug pipes and pumps.
Trash will have to be removed for land application to meet vector attraction
reduction requirements to limit mosquitoes, flies, rodents, etc., from spreading
pathogens.
Do you have access to enough land to properly empty the storage tank?
Plan for climate control of the storage tank to prevent winter freezing of pipes.
Application
Understand agronomic loading rates and how to apply the septage to stay
within those rates. And remember, the farmer may have stricter nutrient
management plan limits than those under federal law.
Remember to take into account erosion and runoff control when developing
your application plans.
Know the best times for land application and how your need for access to the
land matches the farmers plans. If you are not using storage, you may need
access to fields throughout the year.
Who is doing the land application? Ensure they are trained in the proper
recordkeeping and application procedures.
If you are doing the application, how will the labor requirements for land
application affect the normal day-to-day duties of your company?
Besides the cost of renting or purchasing the land, also consider the cost
of lime along with equipment and maintenance costs for tractors, tanks
for spreading, injector bars, mixers and pumps, or the costs of renting the
equipment or contracting for the service.
If you are not using storage, you will need a plan for removing trash before
land-applying.
from spring to fall when there is no frost in the ground.

He chose injection over land application because of
smaller required setbacks from wells, surface water and
buildings.
Kruser will track the amount of septage applied per
acre, the amount of nitrogen added to the soil and an
accounting of crops grown in an annual land application report. The enhanced reporting and other paperwork associated with the process is another reason for
Kruser Septic to add another person to the staff.
Kruser sees the end of the disposal transformation on the horizon. Its a lengthy process and it has
stretched out, he says. Some of it was due to me making changes to the project.
MORE INFO
Advance Pump & Equipment, Inc.
877/557-7867
www.advancepump.com
(See ad page 3, Midwest & Eastern Supplement)
Wisconsin law allows septage injection or

Kruser takes a look inside
land application only on farmland owned or the Harvestore tank as it
is erected as part of his
leased by the applier, and the storage tank must
septage storage facility.
be located on the same parcel. Ideally, I would
own the farm, says Kruser. But I dont have a
couple million dollars for that.
The storage tank has been recertified for holding septage and the farmland was certified for accepting septage four years ago. The [Wisconsin] Department of Natural Resources has been really great and easy to work with,
he says. It was just getting through the right channels. The DNR is pretty
busy, so sometimes it takes a while to get approvals.
He was also required to install a
berm around the facility in case of a spill.
The [Wisconsin]
While not required, he has decided to incorporate lime into the septage to prevent
Department of
nuisance odors that could bother neighNatural Resources has
bors and potentially draw complaints to
been really great and easy
threaten the operation.
The injection operation has been
to work with. It was just
slowed somewhat by red tape, but surprisgetting through the right
ingly, the biggest barrier has been engichannels. The DNR is
neering the storage system. He suggests
pumpers planning for injection disposal
pretty busy, so sometimes
select an engineering firm with experiit takes a while
ence in the field.
Gardner Denver
217/222-5400
www.gardnerdenverproducts.com
Sewer Equipment
800/323-1604
www.sewerequipment.com
to get approvals.
ADDiNG UP THe Bill

Troy Kruser
Total costs of the project will be about
$250,000. But it could have been much
higher if he had gone with the original engineering design that called for a
large pump to fill and empty the storage tank. The pump alone carried a price
tag of $75,000, along with $25,000 in installation costs and $50,000 in new
three-phase electrical service. Instead, Kruser will turn to his existing equipment to convey the waste from the storage tank to the injector. I already have
pumps on my trucks that will do the same thing running off a PTO, he says.
The septage must be applied under a state-required nutrient management plan. The septage will be spread through umbilical slurry injection,
which he plans to hire out to a contractor. Injection can take place mainly
43
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45
Timothy F. Bednarz
Building The Business
Timothy F. Bednarz is
the author of Great! What
Makes Leaders Great:
What They Did, How They
Did It and What You Can
Learn From It. Contact
him at timothy.bednarz@
majorium.com or call
715/342-1018.
Goal-Setting Strategies
Use these techniques to ease the fear and tension that accompany establishing employee objectives
By Timothy F. Bednarz
stablishing individual employee goals and objectives can be stressful

for many companies, especially if this is a new concept. Employees often resent being held accountable for their actions. Their perception is
that these actions are punitive rather than intended as a mechanism to move
the business forward.
While the establishment of individual goals or objectives is a critical
process, managers should recognize they may be dealing with employees
with varying degrees of experience in goal setting and implementation.
It is important for managers to understand that these gaps in experience can affect the ultimate success or failure of an individual employee.
With this in mind, managers must take steps to help employees succeed,
which is dependent upon their personal levels of experience. They must recognize that some employees will need more assistance than others. The key
is to dedicate the time required for everyone to be successful in attaining
individual goals.
This can be a stressful exercise for many employees. Though the process
includes elements of an employee review, it is not an evaluation but a process of setting the employees direction for the future as well as coordinating
individual goals with those of the business. The following techniques and
strategies should be utilized to successfully establish individual goals:
long-term objectives into smaller, short-term targets that move the employee forward. Creating annual, quarterly and monthly goals that the
manager and employee can agree on is the starting place; it is then the
employees responsibility to break those goals into weekly and daily objectives.
It should be noted that not all employees have the skills to effectively
plan their own activities. Managers should review this procedure with their
people and perhaps walk them through the process of taking a months goals
and organizing them into weekly and daily tasks.
Listen. Before beginning the process of establishing goals and objectives with an employee, the first step is to allow the employee to express his
or her ideas and feelings. This discussion should establish a good mood and
should focus on the positive aspects of the employees job. If complaints
are brought up, managers should ask the employee for ways to correct the
problem. By giving an employee the opportunity to resolve a problem, the
discussion remains focused on the positive aspects of his or her job while
empowering him or her to develop a realistic solution.
Share. Managers are facilitators, so whenever they see an opportunity

or need, they should take the time to share their knowledge and expertise
with employees regarding how to best reach their individual objectives.
Since goal setting can be a new experience, employees may accept a
goal and not know where to start or how to get there. When managers share
their expertise, the process becomes more meaningful and worthwhile.
Be forward looking. Past performance will undoubtedly become part

of the discussion. However, managers should keep the discussion focused
on goals and objectives and avoid dwelling on past performance issues.
This way the employee is focused on future performance and not mired in
past problems.
Be candid. As managers move through the discussion of individual
goals and objectives, they must be both candid and honest regarding the employees abilities to arrive at obtainable goals. This is a constructive gesture
that helps uncover what the employee is capable of and expected to achieve.
Small steps. Individual goals can be overwhelming when viewed in
their entirety. Managers can effectively ease employee fears by breaking
46
Secure agreement. Once both the employee and manager have developed a realistic set of goals and objectives and demonstrated how to plan the
employees weekly and daily activities around meeting them, both parties
should secure an agreement. The agreement should focus on the individual
objectives and how they will be achieved.
Coordinate. Managers must make sure individual goals are aligned
with the companys goals, as well as with those of other employees. Failure
to do so can result in employees working against each other rather than cooperatively toward accomplishing common goals and objectives.
Remain task-oriented. Throughout the goal-setting process, the climate should be warm, friendly and informal. Yet managers should ensure
the process remains task-oriented and be aware that they will need each employees assistance to help attain their goals.
Commit to change. Managers should recognize establishing goals and
objectives is a commitment to change. With this in mind, employees may be
resistant to change and fear the consequences it may bring. Employees may
also be reluctant out of a personal fear that they will be unable to attain their
goals and objectives.
Review. Once the goal-setting process is complete, managers should
review each individual objective with the employee. These goals should be
committed in writing, with both the employee and manager receiving a copy
for future reference.
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To register or for
detailed information:
This is enormous!
wwett.com
866-933-2653
If youre in the
market to buy
something, you
Its the greatest show, if you ask me, in
can waste a lot of
terms of people interaction. People here
man hours and a
are so friendly, they explain everything
lot of time, or you
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can drive down
this its on par with any other
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Register by
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to receive the low-rate of $60 per person!

$100 per person at the door. Children 12 and under admitted free.
Register on-line at wwett.com

or by calling 866-933-2653
50
Education Day Sessions

Monday, February 23, 2015
NAWT
NASSCO
Portable Restroom Track
National Association of Wastewater Technicians

Room 234-236
National Association of Sewer Service Companies

Room 130-132
Beverly Lewis
Room 243-245
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
8 a.m.
9:30 a.m.
8 a.m.
9:30 a.m.
11 a.m.
3 p.m.
4 p.m.
Pre-Trip Inspections
Hours of Service (HOS) Overview
Roadside Inspections
Environmental Impact Study: Effects of
Water Softener on Septic Tank Performance
A Study of Microbiological Induced Corrosion
Ask the Expert Q & A
WJTA-IMCA
Water Jet Technology Association
Industrial Municipal Cleaning Association
Room 140-142
8 a.m.
9:30 a.m.
11 a.m.
Hydroexcavation Tools to Stay Current

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SSCSC
Southern Section Collection Systems Committee
Room 231-233
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Combination Vacuum Unit Operation Overview

Been There, Done That, Got The T-Shirt
(Small Business From a Hands-on Perspective)
So You Think You Are the Best?
CCTV Inspection In Its Highest Form
Avoid the Pitfalls Trenchless Pipeline Repair
and Renewal
NOZZLES, NOZZLES, NOZZLES!
Ask the Experts Q & A
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Overview of Manhole Rehabilitation Technologies

When, Why and How to Defeat
Infiltration Cost Effectively
New Opportunities in Small-Pipe Relining
and Reinstatement
Pipeline cleaning Best Practices
Large-Diameter Pipe and Drain Rehabilitation
Technologies
NEHA
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4 p.m.
Business Track
Kelly Newcomb, Ellen Rohr, Womens Roundtable
Room 136-138
8 a.m.
9:30 a.m.
National Environmental Health Association

Room 237-239
New Technologies for Non-Potable Water Use
Rules & Regulations with New Technologies
and Working with Regulators
New Technologies for Non-Potable Water Use Part 2
OSHA Regulations and Smart Business
Sales & Marketing with New Technologies
Mastering the Busy Season

A Great Customer Experience
Employee Retention and Recruitment
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
Grow or Go! Why Most Companies Fail to Grow

Effectively and What You Can Do to Keep
Your Company From Failing
Target Marketing: How to Effectively and
Efficiently Grow Your Sales
Effective Branding and How it Can Help Your Business
Business Basics 101
Build the Business You REALLY Want
Women in Wastewater Roundtable Discussion
Gil Longwell
Room 140-142
1:30 p.m.
Protecting Private Enterprise
NOWRA
Marketing Track
National Onsite Wastewater Recycling Association

Room 240-242
Susan Chin
Room 133-135
8 a.m.
9:30 a.m.
11 a.m.
1:30 p.m.
3 p.m.
4:30 p.m.
8 a.m.
Lobbying
Field Inspections Part One
Field Inspections Part Two
Septic Tank Safety Lethal Lids
Time Dosing
9:30 a.m.
11 a.m.
Ladies and Gentleman: Create Your Personal Brand

and Strategic Network for Success in 5 Easy Steps
Effective Website Design and Engaging
Customers in the Digital Age
Tapping into the Power of Social Media and
Content Marketing
SSPMA
Road Rules & Safety Track
Sump and Sewage Pump Manufacturers Association

Room 243-245
John Conley
Room 133-135
1:30 p.m.
1:30 p.m.
3 p.m.
4:30 p.m.
3 p.m.
4 p.m.
Sizing Guidelines for New or

Replacement Sewage Pumps
Backup Battery and Combination Pump Systems
Evaluation and Installation
Specifying Pumps: Why Do Pumps Fail?
A Truckers Guide to Washington Speak

Cargo Tank Safety and Regulatory Report
Compliance with Part 180 and Preparing for
a Tank Truck CT Shop Audit
51
Tuesday Sessions
Detailed session information available at: wwett.com
February 24, 2015

NAWT Track
Treatment Plant
Operator Track
Cleaner Track
Room 234-236
8 a.m.
Room 240-242
8 a.m.
9:30 a.m.
9:30 a.m.
11 a.m.
Septage Processing Introduction:

Working with an Engineer
Analyzing Your Resources:
What Goes on Around You is Important!
Introduction to Odor Control
Installer Track
8 a.m.
9:30 a.m.
11 a.m.
An Emerging Technology for Lagoon-Based

Nutrient Removal
The New Wastewater: Collection System
Challenges Caused by Todays Modern Trash
Wastewater Microbiology
Room 231-233
Industry Safety Track
8 a.m.
Room 243-245
9:30 a.m.
11 a.m.
Soils, Design, O&M: What Every Installer

Should Know
Best Installation Practices for
Trouble-Free Pump Controls
Introduction to Effluent Filters
MSW Track
Room 237-239
8 a.m.
9:30 a.m.
11 a.m.
Mapping Solutions for Repair and

Maintenance of Water Distribution Systems
The Shift from Reactive to Proactive
Wastewater Management Best Practices
Why Hasnt Your Sewer System Evaluation
Survey Testing Worked?
8 a.m.
9:30 a.m.
11 a.m.
New Trends and Technology in Equipment

for Excavation Safety
Best Practices: Use, Care and Repair of
High-Pressure Sewer Cleaning Hose
Development and Execution of a Cross-Bore
Prevention Program
Business Track
Room 130-132
8 a.m.
9:30 a.m.
11 a.m.
How to Position Your Company in the Market Today

Six Proven Tactics to Generate Leads and
Turn Them Into Revenue
Growth by Acquisition or Exiting Gracefully:
Buying or Selling a Septic or Sewer Business
Room 133-135
11 a.m.
Drain Cleaning Methods - Then and Now

The Physics of Pipe Cleaning Tools and
How I Make it Work for Me
Lateral Lining Are You Using the Right Tool?
Industry Technology
Track
Room 136-138
8 a.m.
9:30 a.m.
11 a.m.
How to Manage Septic Systems

using Remote Monitoring
GPS Tracking: Hype Vs. Reality
Wireless Controls in the Waterjet Industry:
Sacrificing Safety for Convenience
Pumper Track
Room 140-142
8 a.m.
9:30 a.m.
11 a.m.
True Crime Scene Stories: How to Inspect

and Troubleshoot Suspect Onsite Systems
One Mans Waste is Another Mans Treasure
Dewatering Options for Roll-Off Containers
*Complete contest rules and details at: wwett.com/rules

52
Wednesday Sessions
Detailed session information available at: wwett.com
February 25, 2015

Pumper Track
Room 140-142
8 a.m.
9:30 a.m.
11 a.m.
Considerations in Building Your Next Vacuum Truck

Grease Collection and Treatment:
Raising the Bar Via Resource Recovery
Analyzing Common Onsite Septic System
Malfunctions and Options for Prevention & Correction
Portable Sanitation
Track
Business Track
Room 136-138
8 a.m.
9:30 a.m.
8 a.m.
9:30 a.m.
11 a.m.
MSW Case Study Track

Room 231-233
8 a.m.
9:30 a.m.
11 a.m.
Retrofit of the Lansdowne Sanitary P/S

Huntington Beach Successfully Navigates
Emergency Repair of Fragile Storm Drain
Collection System Rehabilitation
Alternative Technology
Treatment Plant
Operator Track
Room 240-242
8 a.m.
9:30 a.m.
11 a.m.
MSW Technology Track

Room 237-239
8 a.m.
9:30 a.m.
11 a.m.
Implementation of Acoustic Inspection Technology

at the City of Augusta
Highlights from the 7th Edition of Operation
and Maintenance of Wastewater Collection
Systems Manual
Technological Advancements Fulfill the
Promise of Zoom Survey Paradigm
Portable Sanitation - Special Events

Making Your Portable Restroom Business Lean
and Mean How to Boost Productivity and
Increase Your Bottom Line
Building and Coaching Your Portable Sanitation Team
Utility Regulation Basics for Grease Haulers

The Waste in Our Wastewater
Security Issues and Best Practices for Water/
Wastewater Facilities
Pipe Rehab Track

Room 243-245
8 a.m.
9:30 a.m.
11 a.m.
Integrating Temperature Sensor Technology

within Lateral Pipeline CIPP Installations
CIPP Calibration and Vacuuming
Extending Life Expectancies with CorrosionResistant Coatings and Linings
Room 133-135
11 a.m.
Team Building for Profit

Ten Commonsense Ways to Grow and
Improve Your Business
Setting Expectations The Key to Sales
and Customer Satisfaction
Advanced Installer Course

Room 234-236
8 a.m. - 5 p.m.
Introduction and Site Evaluation
System Sizing and Basic Design Principles
Pumping to Systems
Installations of ATUs
Installing for Management
Troubleshooting Systems
To register or for
detailed information:
wwett.com
866-933-2653
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State of the state
Laying Groundwork for Disposal
After seven years of legislative work, the Georgia Onsite Wastewater Association has helped
craft a bill to promote sustainable land application of septage By Doug Day
fter years and many hours of work by the Georgia Onsite Wastewater
Association, land application of septage is now an affordable alternative in the Peach State. GOWA had a big role, says President Matt
Vinson of Natural Systems Utilities. Several of our members were key in getting that done. It was a big victory.
Vinson took over the GOWA leadership role this year, succeeding John
Ford. The new land application regulations, seven
years in the making, place control of the permits in
the hands of the state, rather than local officials, and
will reduce costs for onsite professionals and the
homeowners they serve.
Vinson and Dart Kendall, of Advanced Septic,
discuss the work of the Georgia association:
Why were changes needed in the land application
regulations?
Vinson: The sites were permitted under each county
Reach Matt Vinson,
board of health governed by the local county com- president of the
missioners. As soon as someone heard their neigh- Georgia Onsite
bor wanted to land-apply septage, they would object Wastewater
Association, at
and it would get shut down. There have been no new
478/457-5292 or
permits in years; the cost of disposal at wastewater mvinson@natural
treatment plants is high and many plants dont ac- systemsutilities.com.
cept it. Haulers and pumpers were having a hard
time disposing of septage.
The permits are now issued by the Georgia Environmental Protection
Division. It took a lot of work by our GOWA committee:
Dart Kendall, Advanced Septic
Tommy Chambliss, Chambliss Construction
Devin White, LHR Hulsey Farm
Blake Jones, Jones Septic Tank
Jeff Adams, J. L. Adams
Harold Kilgore, Gravelator Systems
Don Wolf, Dads Septic and Well
Dart, how did this cooperative effort come about?
Kendall: A law passed seven years ago gave EPD five years to come up with
septage land application rules. The rules we got two years ago were so restrictive that nobody was going to apply [for permits]. There werent that
many at the time, about 22 or 23, and everyone was going to turn in their
permits because of the rules. We were going to have big areas of the state
with no place to dispose of septage, and some people would have to drive
100 miles to a treatment plant.
We got a new bill passed to delay the rules for two years. EPD was told
they had to sit down with us, the end users, and come up with more reason-
56
able regulations. We worked together for two years

and have guidelines we feel are reasonable and will
encourage more land application.
There are now two sets of rules. Tier 1 is for
small operators; septage I pump that I want to apply on my property. It is much more lenient. Tier 2 is
for the larger operators. For both tiers, septage must
be screened, and it must be injected or incorporated
into the soil within so many hours, among other requirements.
Dart Kendall
Was EPD open to your ideas?

Kendall: They were great. This is the way regulations need to be done. EPD
had more understanding after we sat down and talked. We were able to show
them that the cost of disposal was
getting so high that some homeowners were pumping their tanks
GOWA and onsite
into a nearby ditch. We have areas
wastewater are
where disposing of 1,000 gallons
of septage at a treatment plant is
going to be around for a
$350 to $400. The average cost of
long time; you cant run
pumping a tank is already around
a sewer pipe down every
$350. People can only afford so
much to pump their tank before
road in the state. I really
they quit doing it. The counties
believe the trend will
realize we need a place to put it
be toward large cluster
but didnt want to get blamed for
land spreading. They just wanted
systems. You still need
to make sure it was regulated. Now
installers for cluster
we have something that is going to
systems, and pumpers are
be really good for us.
going to get a lot more

business from them than
from individual
system owners.
Matt, what other types of issues

has GOWA been working on?
Vinson: A lot of our effort has been
around the Metropolitan North
Georgia Planning District; 15
counties and more than 90 cities
- Matt Vinson
in the metro Atlanta region dealing
with comprehensive planning for
water supply, wastewater treatment and stormwater management.
The Technical Committee is mostly comprised of representatives of
municipalities and water and sewer authorities. Many on the committee want to maximize the amount of water that gets returned to rivers and
streams through the sewer plant discharge. They consider onsite wastewater
as consumptive use. They dont care that we put water into the ground and
it gets back to the groundwater and surface water over time; they want to
know how much goes back immediately.
A bill was introduced this past legislative session requiring local governments to return so much water to the source every month. If it was less
than 25 percent in 2016, no new water service connections would be allowed. In 2019, that percentage was 50 percent, and then 75 percent in
2024. That would have nibbled away at our onsite business. The bill died
in committee.
years. We worked hand-in-hand with the University of Georgia until their

professor left in 2010 and the university stopped supporting it. The two-year
continuing education cycle was just ending so we had to scramble to put
together classes.
Our outgoing president, John Ford, did a really good job getting it back
to full speed in time for the end of the 2014 training cycle. It really helped
to have the support of Chris Kumnick, the onsite program director for the
Georgia Department of Public Health. We trained 864 pumpers and installers this year. Our goal is to start offering online classes.
Have you been successful in changing attitudes?

Vinson: Not yet. Its still an issue and is still going to come up. The district
was formed in 2001 and were coming in at the tail-end fighting to keep what
we have. GOWA is pretty small in terms of legislative power, 416 regular
members and 57 sponsor members [mainly manufacturers and larger installers]. I believe other organizations would take our side if something like
this made it through committee; the homebuilders association and the real
estate association would be on our side.
What do you see in the future for GOWA?

Vinson: Georgia is adding certification for portable restroom providers. So
were looking to add them to our membership. EPD wants GOWA to help
develop the certification test and provide the continuing education.
GOWA and onsite wastewater are going to be around for a long time;
you cant run a sewer pipe down every road in the state. I really believe the
trend will be toward large cluster systems. You still need installers for cluster
systems, and pumpers are going to get a lot more business from them than
from individual system owners who only call when they have a problem.
Most installers and pumpers arent familiar with cluster systems. People
who are members of groups like GOWA and who go to events like the Water & Wastewater Equipment, Treatment & Transport Show [formerly the
Pumper & Cleaner Expo] are aware of cluster systems because they are informed about the future of onsite wastewater.
Does that say something about the importance of joining groups like
GOWA?
Vinson: There is power in numbers. So many onsite professionals dont see
how their money and membership is going to help. We are getting better at
increasing membership, mainly through our continuing education classes.
What is GOWAs role in training onsite professionals?
Vinson: Georgia requires eight hours of continuing education every two
57
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The Bonus Trap
Design and communication are critical to making employee bonus plans work for your business By Erik Gunn
lar in the 1980s, gainsharing lost support in the 1990s but now is coming
he holidays are coming. Can year-end bonuses be far behind?
back in some forms, Elliott says.
Some businesses choose to give their employees something extra
But the key to making any such program work effectively is to target
either at the end of the year or just after the new year. Whether thats a
specific, measurable goals and communicate clearly and regularly about
good idea depends on what youre trying to accomplish.
what it takes to reach them.
Some bonuses are really nothing more than an extra check the emIts not just a matter of saying, Heres my incentive system, Elliott
ployer hands out annually. Its probably not very big, and its not tied to the
says. If youre communicating clearly to the employees as to what the metperformance of the business. If anything, it might be tied to how long the
rics are to that plan and what the progress is against those metrics, youre
employee has worked there going up in increments for, say, every five years
going to get a lot more bang for the buck.
a person has been at the company.
That way, at the end of the year the employee knows exactly what
That kind of bonus might be a nice little perk emphasis on the little. It
theyre going to make and how they made that money.
builds goodwill in a season of gift giving (maybe) but not much else.
The other kind of bonus is supposed to be tied
in some way to company performance. But if proHOW IT WORKS
We find the halo effect on
grams like that arent handled properly they wont
For instance, you could say that for every 5 perbe effective, says Bruce Elliott, manager of compencent increase in profitability youll reward each emthese year-end bonuses
sation and benefits at the Society for Human Reployee $1,000. You also need to clearly explain what
probably isnt long. If you already
source Management in Alexandria, Va.
factors and forces under the employees control will
feel like youre underpaid, the bonus help accomplish that.
Then throughout the year you report regularly
HALO EFFECT
isnt going to help that much.
how well the business is progressing toward that
For one thing, bonuses dont change the minds
Bruce Elliott goal, and reinforce the link between that progress
of employees unsatisfied with their regular pay. We
and the incentive reward. Quarterly reports are typifind the halo effect on these year-end bonuses
cal and can help employees encourage each other to keep on the ball to hit
probably isnt long, says Elliott. If you already feel like youre underpaid,
the target for that period.
the bonus isnt going to help that much.
You also need to pick goals that are legitimately within the control of
Another big problem: The incentive is often too disconnected in time
employees. To pick an absurd example: If your work requires good weather,
from the behaviors its supposed to reward. If an organization sets up a
youre not going to reward people for productivity gains that can be tied only
plan, communicates the metrics, and says, OK, were done, well wait till the
to the fact that youve had a month of warm, sunny days.
end of the year [to pay out], the effectiveness erodes, he says.
Its also a bad idea for small-business owners to simply add up their
year-end profits and then carve off some fixed amount or percentage as the
CASH IS KING
employees bonus.
Some companies offer smaller-bore, focused incentive and recognition
They run the risk of turning their incentive systems into entitlements,
rewards merchant gift cards, a company-bought family dinner to reward
Elliott says. And when business hits the doldrums and you dont pay a bonus
high performers and the like. But when it comes to formal reward and recone year, watch out. If you havent done a good job in conveying what your
ognition systems, cash is pretty much king, Elliott says.
plan metrics are, then you have a bad year, your employees get very angry.
And he views some incentive programs such as attendance awards
and no-lost-time safety rewards with skepticism.
With perfect attendance awards, I question the efficacy because the
FEEDBACK LOOP
money just isnt that big, he says. Unless youve got a big problem with
Smart bonus plans give participants ongoing information about how
turnover and the cost to replace people is really high, and if you dont have
well theyre achieving the goals that the bonus is supposed to reward. Withan attendance problem to begin with, why would you put something like
out that kind of feedback loop, he says, it may not end up accomplishing
that in place?
what the organization intends to accomplish.
Some approaches seem to fall in and out of fashion. One example is
(continued)
gainsharing plans, which reward workers for improving productivity. Popu-
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Safety incentives have another potential downside leading some employees to cover up accidents so that they get the quarterly reward for not
losing time. One way to counteract that, he suggests, might be to empower
an employee to function as a sort of in-house safety inspector, with a bounty
for every hazardous situation he or she uncovers.
When you look at incentives what you want to look at are the kind of
behaviors you want to drive, Elliott says.
KEEPING IT MEMORABLE
Still, he says, whatever form it takes, a bonus is always found money
and once its spent, its gone and forgotten.
Considered that way, he finds no downside to simply paying a solid
market, or slightly above-market, wage along with reasonable benefits.
But dont just leave it at that. Along the way, fully communicate the value of all forms of compensation employees receive, Elliott says.
Larger and mid-sized companies increasingly provide their employees
a total reward statement that lays out not just the individuals wages or salary but also the dollar value of the company-paid portion of their benefits.
And if there is a bonus program, thats included too.
Small shops can follow that example. And dont just rely on a dense
document that looks and reads like an insurance policy. It needs to be simple and clear to follow. And its also a good idea to walk everyone through
the statement to ensure they really understand it.
Then with every paycheck weekly, biweekly or monthly employees
will be reminded exactly what theyre getting.
Theyll be much more engaged, Elliott says. That goes a longer way
than a bonus.
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Rules & Regs
Rules and Regs is a monthly feature in Pumper.

We welcome information about state or local
regulations of potential broad interest to onsite
contractors. Send ideas to editor@pumper.com.
Idaho is Considering New Regulations

for Septic Systems
By Doug Day and Sharon Verbeten
he Idaho Department of Environmental Quality is considering

changes to rules for the design, construction and operation of onsite
wastewater systems. The proposals include updates to requirements
for engineers, permits, inspections and alternative systems. Also proposed
are recommendations and best practices for converting a septic tank to a
lift station to meet current standards for drainfield depth. The setback for
individual lagoons for homes and small businesses would double under the
proposal, from the current 100 feet from the property line to 200 feet, and
would have to be designed by a licensed engineer.
Wisconsin
An unusually heavy snowmelt and series of rainstorms in the north-
western portion of the state have caused septic systems to back up. According to published reports, most of those counties have received between 8
and 16 inches more precipitation this year than normal.
In some areas, the ground has been so saturated that drainfields cant
function properly and septic systems are backing up. Some haulers who
spread treated waste on farm fields have been hampered by saturated fields.
One state hauler said the problem has led to additional labor and fuel costs
and not enough time to get all the work done.
Alaska
Alaska pumpers reported problems in July due to heavy and sustained
rainfall. The precipitation has also saturated the ground and flooded many
septic systems. One pumper in North Pole, Alaska, discouraged the large
number of customers requesting pumpouts because empty tanks in saturated soil become buoyant and can rise to the surface. He reported that a
holding tank under an outhouse had lifted the structure 6 feet in the air.
New York
It might not sound like a lot, but for a town like Shelter Island, N.Y., every little bit helps. The town has received a check for $4,000 to help pay an
intern to collect records on existing septic systems and cesspools.
The money was provided by the Group for the East End, an environmental nonprofit group, which believes the database is crucially important
to developing informed recommendations and ultimately solutions for what
are increasingly important water-quality issues facing our entire region.
Michigan
The federal government is giving the state $200,000 for projects that
help recreational boaters with proper disposal of collected waste. The grant
is among $16.6 million being offered to 21 states under the Clean Vessel Act
program, run by the U.S. Fish and Wildlife Service.
Since 1993, the agency has distributed funds to states for construction,
replacement, renovation and maintenance of marine waste disposal facilities. The program also provides information and education about benefits
and availability of pumpouts. The Midwest regional office has used such
funds for new pumping equipment and reimbursement for materials. Some
states also install floating restrooms where boaters congregate and no restrooms are available.
Funding is generated through excise taxes on fishing tackle
manufacturers, motorboats and small engines.
64
MID-STATE TANK
ARTHUR CUSTOM TANK
A.S.M.E. Certified / D.O.T. Approved
UL-142 Listed
Tanks for your Business
Mid-State Tank Co., Inc.

P.O. Box 317
Sullivan, IL 61951
Telephone: 800-722-8384
Fax: 217-728-8384
Manufactures of dependable stainless steel and
aluminum pressure / vacuum tanks and trailers
for the septic, industrial and portable trucks.
www.midstatetank.com
Contact:
Gene for a quote or check on stock tanks
Arthur Custom Tank is a subsidiary of Mid-State Tank
Septic-Scrub
Septic-Scrub
The First Choice for Pumpers to

Restore and Maintain Drainfields
Backed By Science
Proven with Experience
Many Satisfied Homeowners
Lowest Interior Floor Height in the Industry

ADA wheelchair accessible units.
Unlimited Floor Plans from 8' to 53' Trailers
Rigid Steel Shell Construction from top to
bottom to resist rot and warping.
Specializing in Customizing trailers to fit your needs.
Easy Fold-Up Steps & Door Handles
24/7 Tech Support for the best customer
service available.
Free Nation Wide Lead Program for our customers.
Large Capacity Waste Tanks
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start out with Dual 10" ASTM I-Beams.
BOOTHS
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Septic-Scrub is a superior product for

the maintenance and restoration of
septic system drainfields. Customers
appreciate that it is environmentally
safe, contains no organic
chemicals and does
not produce any
toxic by-products.
Most importantly,
Septic-Scrub works.
It breaks down sulfide
buildup in the biomat
and soil to allow for
better water absorption.
Learn more about
Septic-Scrub at www.arcan.com.
P.O. Box 31057

Clarksville, TN 37040
GS-07F-0236V
For information on increasing

sales and providing a valuable
service to your customers,
call Arcan Enterprises at
888-35ARCAN (352-7226)
8' 2-Station
w/A/C & Heat 300 gal waste
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Includes Showers
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24' 7-Station ADA
See our website for more layouts and options.
info@cohsi.com 630.906.8002 www.cohsi.com

65
Affordable Built to Order.
ST Series
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Schlomka Services, LLC
Forest Lake, MN
Visit our website for more available options & services
Hoisted Tanks/Full Open Doors - Steel, Stainless & Galvanized - Tank Kits 300 to 5000 Gallon
Dealer for Seven Major Vacuum Pumps - Removable Hose Trays - Multiple Compartment Tanks
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Industrial Vacuum Equipment
66
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SOURCE KEY
11P14
Spotlight
Drainfield Restoration Explored
Pro-Pump/Hi-Count bacteria product from Ecological Laboratories receives an annual showcase

By Craig Mandli
cological Laboratories enjoys feedback from its customers every year

at the Water & Wastewater Equipment, Treatment & Transport Show
in Indianapolis, says Doug Dent, the companys vice president of sales
and product development. The 2014 trade show was no different, with the
company showing its flagship septic system rejuvenation product, ProPump/HC (Hi-Count).
We typically get an excellent response at the show, says Dent, as
septic pumpers and installers are always looking for answers to difficult
problems and questions.
Pro-Pump/HC has oxidation capability designed to keep the facultative
anaerobic and anaerobic bacteria working in an onsite system. The product
is a concentrated liquid culture consortium made of 12 select vegetative
microorganisms with a specification of 400/500 million microorganisms
per/mL.
Dent says Pro-Pump/HC is effective at removing fat, protein and longstrain fatty acids that indigenous cultures cant tackle. Its able to address
and resolve many onsite wastewater issues in tanks and absorption fields.
That makes it ideal for septic pumpers, installers and ATU wastewater plant
managers.
The product has been on the wastewater treatment market since 1989,
but Dent says that over 23 years of working the Pumper & Cleaner Expo
(now called WWETT) hes often talking to pumpers and installers about its
effectiveness for the first time.
Over the years our customers have come to expect to see us at the trade
show, and this gives us the opportunity to visit accounts that we would never
have the opportunity to meet with, says Dent. At the same time, the show is
the one place with everything a septic pumper or installer needs under one
roof. It is the best place to meet with and talk, face-to-face, with our existing
customers and prospects, and the best opportunity for us to introduce new
products and new customers to our product line.
Pro Pumper 250

Waste Holding Tank
1o6
lors
E
SAVthe
with
K
3-PA
For
Portable Offices
Construction Trailers
kentuckytank.com
68
1.888.459.8265
Dent points out that he was able to Doug Dent, left, vice president
of sales and product
generate dozens of new leads at the 2014
development for Ecological
show. The accounts we spoke to were very
Laboratories, discusses his
interested in our Pro-Pump products, he
says. We were able to write several orders flagship product, Pro-Pump/
Hi-Count concentrated
for new customers at the show and picked up
liquid culture consortium,
several leads to follow up on.
in Indianapolis in 2014.
Dent also uses the show to bounce
(Photo by Craig Mandli)
new ideas off of pumpers and installers. In
fact, several products the company now markets essentially got their start
through conversations at the show.
Our absorption field recovery product, the Pro-Pump Bio-Remediation
Kit, was launched at the show, says Dent. We try to improve or introduce
new products or technologies each year that may be of interest to our
customers and prospects alike. We take the time to develop products that
will fill a need in the field.
Another of the companys newer products, Pro-Pump/TST Plus, was
introduced last year to fill another need Dent heard about from attendees
at the show. Customers wanted something a homeowner could easily use
that would cut down on drain odors, remove organic buildup, and provide
a benefit to the septic system, he says. The show was an excellent venue to
debut this new product.
Dent says the company is looking forward to coming back to
Indianapolis in 2015.
Indianapolis is a city that understands trade shows and how to handle
the large crowds that come, he says. There are plenty of hotels and great
dining options within walking distance of the convention center. We are
currently working on some new technologies, with an eye on the 2015 show.
800/326-7867; www.propump.com.
Liquid Vacuum Tanks

Priced for Immediate Sale!
Five 100 barrel BCA Fabricators Liquid Vacuum Tanks

Ideal for vacuuming and transporting non-DOT code materials.
Tank capacity of 4000 gallons
Equipped with Fruitland pump to operate the system
Units include heavy duty rear bumper, underbody

toolbox, tool tray
Also available with a used Watson Chalin 20,000 lb.

lift axle
Priced to sell at just $17,500 per tank!

Contact Jim Bray for details.
(205) 381-8125 | jbray@guzzler.com
Quality Used Trucks
2009 Int. 7600 with 2010 Vactor

HXX - Truck ID #72091
2010 Kenworth T800 with 2014 Guzzler

CL Truck ID #73551
2007 Mack with 2012 Guzzler CL

Truck ID #56434
Cat C-13 engine

Fuller FRO-15210C transmission
Mileage: 109,287 Hours: 4,612
430 horsepower
GVWR: 66,000; front 20,000; rear 46,000
20 GPM Cat pump
8702 Hibon blower
12 yard debris box
Cummins ISX450 engine

450 horsepower
Eaton Fuller 13 speed transmission
GVWR: 66,000; front 20,000; rear 46,000
176,981 miles
Hibon 28 blower
18 yard debris box
Omsi transfer case
246,335 miles with 10,698 engine hours

425 horsepower
60 bag filtration with air cannon
Single mode filtration
14 SS liquid level float ball shutoff
5300 CFM 28 vacuum blower
Blower discharge temperature gauge
Omsi transfer case
Interested? Call John Stafford, FS Solutions Used Equipment Sales Manager (815) 341-3512 for pricing
or visit fssolutionsgroup.com for a complete listing of used equipment
2014 FS Solutions Group
Available for Immediate Delivery
Jim Anderson, Ph.D.
Septic SyStem AnSwEr mAn
Jim Anderson, Ph.D., is an emeritus professor

at the University of Minnesota Department
of Soil, Water and Climate, education
coordinator for the National Association of
Wastewater Technicians, and recipient of the
pumping industrys Ralph Macchio Lifetime
Achievement Award. Email Jim questions
about septic system maintenance and
operation at editor@pumper.com.
Is the Excavation Safe?
Learn to classify soils to meet OSHA standards to increase confidence when your crew
has to work below grade By Jim Anderson
ast month I outlined confined-space safety issues encountered when

septic service contractors find it necessary to enter sewage tanks of
any type and septic tanks specifically. Many people are not aware that
excavations more than 4 feet deep are also considered a confined space
and have a separate set of rules to follow.
The Occupational Safety and Health Administration sets the standards
along with any additional state-specific requirements. It is important that
all employees working in excavations receive proper training to identify
potential hazards and how to reduce those hazards.
One of the requirements is designating a competent person on the
site. This person must have a higher level of training and be able to make
decisions about the site and put in place the appropriate safety precautions. One of the responsibilities of the competent person is to classify the
soil at the site. Usually in the onsite system world this means identifying
one of the 12 major soil textural classifications according to the United
States Department of Agriculture classification system.
It is important that the competent person and others understand the
differences in classification. The USDA method relates specifically to the
size of soil particles less than 2 millimeters in diameter. The OSHA classification system relates not only to particle size but also to soil strength and
stability features.
In an excavation deeper than 4 feet, these requirements must be met:
Soil is classified by a competent person.
Classification is based on one visual and one manual analysis.
The least stable soil layer determines the overall classification.
The soil must be reclassified when conditions change.
THE CLASSES
Soils are placed into classes A, B or C based on their relative stability.
Soils can either be cohesive or granular. Cohesive soil contains fine particles and enough clay so that the soil will stick to itself. The more cohesive the soil, the more clay it has, and the less likely a cave-in will happen.
Granular soils are made of coarse particles, such as sand or gravel. This
type of soil will not stick to itself. The less cohesive the soil, the greater the
measures needed to prevent a cave-in. OSHA uses a measurement called
unconfined compressive strength to classify each type of soil. This is the
amount of pressure that will cause the soil to collapse. This value is usually
reported in tons per square foot.
Type A soil is the most stable soil for excavation. It has an unconfined
compressive strength of 1.5 tons per square foot or greater. Examples of
Type A soil include clay, silty clay, sandy clay and clay loam. Soil cannot be
classified as Type A if it is fissured, has been previously disturbed, has wa-
70
One of the requirements is designating a competent

person on the site. This person must have a higher level
of training and be able to make decisions about the site
and put in place the appropriate safety precautions.
ter seeping through it or is subject to vibration from sources such as heavy

traffic or pile drivers.
Type B soil is cohesive and has often been cracked or disturbed, with
pieces that dont stick together as well as Type A soil. Type B soil has medium unconfined compressive strength, between 0.5 and 1.5 tons per square
foot. Examples of Type B soil include angular gravel, silt, silt loam and soils
that are fissured or near sources of vibration but could otherwise be Type A.
Type C soil is the least stable. Type C includes granular soils in which
particles dont stick together and cohesive soils with a low unconfined
compressive strength: 0.5 tons per square foot or less. Examples of Type C
soil include gravel and sand. Because it is not stable, soil with water seeping through it is also automatically classified as Type C soil, regardless of
its other characteristics.
VISUAL TESTS
A visual test of the excavation site must be conducted. This will determine if there are factors on site that will lower the strength of the soil.
Are there sources of vibration near the excavation? Are there signs of previously disturbed soil, such as utility lines? Are there signs of water seeping
through the soil? Is the soil fissured? Signs of fissuring include crack-like
openings or chunks of soil that crumble off the side of a vertical excavation wall. If any of these conditions are met, the soil cannot be classified
as Type A.
When performing the soil test, its important to choose a good soil
sample. Soil samples should be typical of the surrounding soil in the excavation, and additional samples should be taken as the excavation gets
deeper. OSHA recommends taking a large clump from the excavated pile,
as long as the soil in the pile is fresh and hasnt been compacted. Test results can change as the soil dries, so for best results take and test samples
as soon as practical.
There are three main types of soil tests. The plasticity test, sometimes
called the pencil test, is used to determine if the soil is cohesive. This test is
performed by rolling a moist soil sample into a thread 1/8-inch thick and
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2 inches long, resembling a short, slim pencil. If the sample can be held
at one end without breaking, it is cohesive. This is the same test used by
installers to determine whether the soil is dry enough to excavate.
The thumb penetration test is used to quickly estimate the compressive strength of a cohesive soil sample. Simply press the end of your thumb
into a fresh clump of soil. If the soil sample is Type A, your thumb will only
make an indentation in the soil with great effort. If the soil sample is Type
B, your thumb will sink into the soil up to the end of your thumbnail. If the
soil sample is Type C, your thumb will sink all the way into the soil clump.
15431 State Hwy 6 Navasota, TX 77868
800-843-0866 Phone: 936-825-2000

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For a more numeric measurement, a pocket penetrometer can be
used. There can be some variability in these results, so its a good idea to
run this test on a few soil samples from the same part of the excavation to
make sure your results are consistent. A pocket penetrometer works like
a tire pressure gauge. The scale reads in units of tons per square foot. Its
important to recognize that a penetrometer may give false results if the soil
contains rocks or pebbles, which wont compress.
Determining the type of soil on a site will help the competent person
decide which methods of sloping, benching or shoring are needed to prevent cave-ins. For more information, visit the OSHA website at www.osha.
gov, where you can read the OSHA Excavation Standard, or use OSHAs
Construction e-tool for Trenching and Excavation. You can also contact
OSHA at 800/321-6742.
Call Toll-free:
877.771.6041
Dewatering polymers for all

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1390 N. Manzanita St.

Orange, CA 92867
www.aquaben.com sales@aquaben.com
pumper.com
> Classifieds
> Articles
> E-zines
> Product Categories
Scan the code with your smartphone.
71
P.O. Box 1107 - 135 E Mile Road - Kalkaska, MI 49646

p: 231.258.4870 - f: 231.258.2019 - sales@marshind.com
800.952.1537 - WWW.MARSHIND.COM
Mini Vac Trailers
Slide-In Units
Thank you, Big Horn Canyon

National Park from Montana
for purchasing this 800 Gallon
Mini Vac Trailer.
Various Sizes Available
Vacuum Septic Units

Aluminum Or
Steel Tanks In
A Variety Of
Capacities.
Portable Toilet Units
Portable Toilet
Restroom
Services
Units.
Industrial Vacuum Units
DOT Code &

Non-Code Hoist
& Rear Door
Options
Join us on Facebook See the progress of some of our units in the making.
Check out our website for more information: www.marshind.com
72
Beauty and the Beast

Luxury & Commercial Models Now Available
When a woman dresses to the hilt and goes out for

the evening, do you think she would like to use a
restroom nicer than the one at home? Of course!
But what about the men? For our new commercial
model we left out the bling. We decided to bolt

everything down twice and put in a sink, not a
vanity. Our approach to building a trailer is to have
common sense features with uncommon durability.
If you are interested in a new luxury or commercial

trailer request a quote or give us a call. Both are free.
574-350-2152
info@satelliterestroomtrailers.com
Classy TruCk Of The MOnTh
Continental Power Rodding

Sharon, Tenn.
wner Burney Miles bought this white over blue 2006 Freightliner
M2 and had it built out by D & B Vacuum Sales with a 2,500-gallon
steel tank and Masport HXL400WV water-cooled pump. The
truck, formerly a Ryder box truck, is powered by a Caterpillar C7 270
hp engine transferred to the wheels through a 6-speed Eaton Fuller
transmission. Convenience features include spray-on bedliner on the
hose trays, triple top-side manways and a rear manway, dual stainless
steel toolboxes, rear sight glasses and a front sight tube with clean-out,
and a bracket to hold a Crust Buster. Graphics were provided by J DeeZ
Ol Skool Pinstriping. The truck is Miles daily driver and is used almost
exclusively for residential septic work.
Show uS yourS!
Got a truck with real WOW appeal? Show it off to Pumper readers!
Send photos of your truck after it has been lettered with your
company name. Any industry-related truck is acceptable. Please limit
your submission to one truck only.
Your Classy Truck submission must include your name, company
name, mailing address, phone number, and details about the truck,
including tank size, cab/chassis information, pump information, the
company that built the truck, and any other details you consider
important. In particular, tell us what features of the truck help make
your work life more efficient and more profitable. Email your materials
to editor@pumper.com or mail to Editor, Pumper, P.O. Box 220, Three Lakes, WI
54562. We look forward to hearing from you!
74
Like us on
Facebook
Industries, Inc.
Thank You To All Of Our Customers
S & B Porta Bowl, Denver, CO
Waste Partners of TX, Houston, TX
M & K Enterprises, Tonopah, NV
Astro Johnny, Jacksonville, TX
TD Rentals, Carrizo Springs, TX
Nation Waste, Houston, TX
Silva Septic, Ukiah, CA
Genco Energy Services, McAllen, TX
OSC Energy, Corpus Christi, TX
Fred E. Nava and Son, Kingston, MA
Vac Tec, Williston, ND
Bella Vineyard Ag Services, Bakersfield, CA
Sprint Waste Services, Port Arthur, TX Drain Free, Ogden, Utah

High Tree O.F.S., New Salem, ND
Sturgeon Tank, Ontario, Canada
Central Valley Portables, Bakersfield, CA

Storm Oil, Washington, D.C.
Buffalo Bio Diesel, Tonawanda, NY
North Bay Portables, Santa Rosa, CA
Mosser Plumbing, Malibu, CA
Outhouse Duty, Dickenson, ND
Maverick Coatings, Hobbs, NM
Mike Daniel Construction, Fairfield, TX
Sillas Y Servicios, Tito, Panama
C & R Oil Field Services, San Angelo, TX
CC Rentals, Corpus Christi, TX
Recycle Oil, Boulder, CO
Brendel Septic, White Lake, MI
Hall Management, Kerman, CA
Spivey Rentals, Chesapeake, VA
Genes Johns, Germantown, MD
Certified Oil Field Rentals, Cureo, TX
Industrial Maintenance, Pryor, OK
McDermott Pumping, Malibu, CA
C & M Oil Field Services, Cody, WY
Knights Pumping, Bakersfield, CA
Total Sanitation, Australia
and thanks to those not listed!
Dont Wait Until The End of the Year - Plan Now!

KeeVac Industries is
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Sturgeon Tank is
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Canadian Distributor!
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866.789.9440
www.keevac.com
P1114
Overheard Online
A Tough Lesson
A customer learns the hard way about the

importance of periodic septic tank pumping
This feature in Pumper reports noteworthy conversations that take place
at the Pumper Discussion Forum, an online forum for industry professionals
found at www.pumper.com. Pumper Discussion enables exchange of
information and ideas on septic and drainfield installation and maintenance,
trucks and equipment, portable sanitation, chemical and additives and
much more. Information and advice in Overheard Online is offered in good
faith by industry professionals. However, readers should consult in depth
with appropriate industry sources before applying such advice to a specific
business situation.
Statement: I got a call Friday from a man who I have seen a few times in
my travels. When he speaks to me, he is so proud that he has never cleaned

his tank, that the tank has never needed pumping. I know its his cheapness
and frugality. now he needs to find the tank and pump it out. It turns out his
well is loaded with e. coli. I reminded him of our past chats and how I told
him, thats a very dirty waste stream youre putting out. I didnt mind at
all saying that.
So Im going there monday, and before I start Im going to draw him a quick
cost analysis on what he has saved by not pumping, never mind bathing
in and drinking fecal matter and urine. I wish I would have recorded that
conversation for future marketing purposes.
We all do our best but guys like him are not good customers. Ill help him
out, but its going to be a premium price.
ReSponSeS: Let us know what you find and how much you charge him,
hope its plenty.

I would bring about a 1,000 gallons of water with me from another tank so you
have something to back-flush with. You know that tank is going to be solid.
76
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NAWT EXECUTIVE ADMINISTRATOR: Donn Lesko

NAWT BOARD OF DIRECTORS:
Jeff Rachlin, President, PA
Jamie Miller, Vice President, VA
Ralph Macchio, Treasurer, NY
Tom Ferrero, Secretary, PA
Tom Frank, Past President, OH
Jim Anderson, MN
Gene Bassett, NM
Jace Ensor, NM
Tim Frank, PA
Larry Frost, ME
Bill Hall, CT
Tom Johnson, NY
Arthur Joubert, NH
Bob Kendall, WI
Frank King, MA
Stuart Mead, IN
Kit Rosenfield, CA
Susan Ruehl, OH
Mark Scott, MI
3150 W Higgins Rd., Ste. 105, Hoffman Estates, IL 60169 1-800-236-NAWT (6298) Fax 847-885-8393 www.nawt.org
Pre-WWETT workshops offer valued

instruction to NAWT members
By Dhru Bhatt
ts time for the National Association of Wastewater Technicians (NAWT)

pre-WWETT workshops and Education Day sessions. Please join us for
workshops preceding the Water & Wastewater Equipment, Treatment
& Transport Show, Feb. 21-22, 2015, at the Indiana Convention Center and
Camp Camby. Well preview the pre-WWETT workshops this month and give
an overview of NAWTs WWETT Education Day seminars next month. The
NAWT Education Committee has worked very hard to provide stimulating,
informative and educational sessions for attendees. Register today.
NAWT Pre-WWeTT WorkshoPs
NAWT will offer its two-day basic troubleshooting and inspection
workshop presented by Bob Wright and Kimberly Seipp. Wright was formerly
the co-owner of an engineering firm and is currently with Weld County
Colorado Environmental Health. Seipp and her husband, Jeff, own High
Plains Sanitation near Denver. The first day covers flow and soil treatment,
an introduction to tanks, pumps and alternative onsite wastewater treatment
systems. As in recent years, the second day will take place at nearby Camp
Camby, consisting of field work, an inspection protocol and a NAWT
inspection exam.
Running concurrently with the basic troubleshooting and inspection
workshop, NAWT will offer an Operation and Maintenance: Part 1 workshop
presented by Dave Gustafson and Jim Anderson. Gustafson is an extension
educator in the Department of Biosystems and Agricultural Engineering
at the University of Minnesota. Anderson is a professor emeritus in the
Department of Soil, Water and Climate, also at the University of Minnesota.
Anderson is also the education coordinator for NAWT. The first day covers
septic tank operation and maintenance, gravity soil treatment system
operation and maintenance, along with the operation and maintenance of
pumping systems, low-pressure pipes, and controls and timers. The second
day consists of the operation and maintenance of aerobic treatment units,
media filters, drip and irrigation systems, and a NAWT operation and
maintenance exam.
2015 NAWT hAPchuck scholArshiP deAdliNe
APProAchiNg
Materials for the 2015 NAWT Hapchuck Scholarship must be received
or postmarked by Jan. 1, 2015, to be considered for the award. For more
details regarding the Hapchuk Scholarship please visit the NAWT website,
78
www.nawt.org. If you have questions regarding NAWT please feel free to

contact us at 800/236-6298 or email us at info@nawt.org.
MeMbershiP hAs iTs reWArds
NAWT was founded to unify the voice of the onsite wastewater
management industry, increase its professionalism and public image
through education of the industry and the public, develop and nationally
represent members and partners, and encourage the industry to share ideas
and concerns for the betterment of the environment and human health.
As a member of NAWT, you receive a complimentary registration for
WWETT. So if you are not a member of NAWT, this benefit alone will pay for
your membership and provide you with the knowledge you require to be a
better wastewater technician. Join today! NAWT will help you now and in
the future.
NAWT Membership/Contribution Form

Independent
Company
q Independent
q AssociateAssociate
Membership
Membership
Membership
Membership
Membership
$150 Annually
$175 Annually
$350 Annually
$300 Annually
$750 Annually
ofof____________
q IIcant
cantbe
beaamember
member,but
butaccept
acceptmy
mydonation
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Product Focus/Case studies
Grease Trap Service and Disposal

By Craig Mandli
grease trap waste

prOcessing system
Grease HandlinG equipment
Open-tOp rOll-Off
dewatering unit
The 30-yard dewatering unit from AQUAZyme Disposal Systems can be filled
with 22,000 to 25,000 gallons of grease
trap or septic waste at 1 to 2 percent solids in about two hours. After draining 24
hours, the unit can be hauled to a landfill or other permitted facility for disposal. Sludge volume can be reduced by 80 percent with reductions to 98
percent in BOD, COD, FOG and TSS. Effluent is clear and sewerable. The
unit has few moving parts and includes a roll-over tarp system; side, floor
and center screens; 1/4-inch floor plate; seven-gauge side plates; four door
binder ratchets; eight drain ports; two inlet ports; and a long-handle scraper.
It can be hauled with a standard-capacity roll-off truck. Units are also available in a 15-yard size. 979/245-5656; www.aqua-zyme.com.
dewatering cOntainer
Roll-off dewatering containers from Bakers Waste Equipment provide a one-step
process for dewatering all types of liquid waste, including septic waste, grease
sludge, grit, hazardous waste, lagoon
sludge and fly ash. Liquid waste is pumped
into the containers, allowing the liquids to
drain through filtered walls and floors. The liquid is collected in a sump area
behind the walls and floors, staging it for discharge out one of the side drain
ports. 800/221-4153; www.bwe-nc.com.
Hand-Held pOwer agitatOr

The Crust Buster hand-held power agitator from Crust Busters/Schmitz Brothers LLC has an 80-inch shaft and two- or
three-blade propeller that mix a septic tank or grease trap in five
minutes. It comes with 2-, 4- and 6-foot extensions, and a short
three-blade shaft that adapts to the two-blade unit. 888/878-2296;
www.crustbusters.com.
The SM BG 10,000 Series Greasezilla

from Downey Ridge Environmental
comes preassembled, allowing for
quick installation and startup. It processes concentrated raw trap waste
into a marketable commodity a
clean product with moisture content
of less than 1 percent. Its hydronic heating system burns brown grease, the
petroleum-free, green, renewable biofuel it produces. The system can be accompanied by two 10,000-gallon double-walled process tanks built with a
3-inch interstice filled with a poured insulation, resulting in efficient heating
and code compliance. The control panel requires 120-volt power. 304/6584778; www.greasezilla.com.
Oil management system

The OMS-78 all-in-one mobile oil management
system from Envirotub filters, stores and refills
deep fryers with filtered or fresh oil. The unit is portable and shuttles to the fryer for ease and safety.
The stainless steel unit connects directly to the fryer
drainpipe for a no-mess transfer of oil. A four-stage
filtration system removes debris at a rate of about
6 gpm. It can either return filtered oil to the fryer
or to an onboard storage tank. A fresh-oil reservoir
allows automated fryer fill-up. A touch screen and
onboard computer can send messages and data via Wi-Fi to any specified
location. Filters are easy to change and components are removable for easy
washing. 866/777-4322; www.envirotub.com.
autOmatic grease
remOval unit
The Grease Guardian automatic
grease removal unit from FM Environmental Ltd. is designed to trap and
remove 95 percent of fats, oils and grease
from commercial kitchen wastewater. The
unit is now approved for sale in the U.S. Every unit
is registered online and monitored through the Grease Guardian World
Portal, ensuring the unit continues to perform at the highest level.
www.greaseguardian.com.
(continued)
82
Case studies
grease trap lOck

Case study: dewatering system
designed to treat grease trap waste
Problem: The City of Sheridan, Wyo., did not have a grease trap disposal facility within 150 miles and local restaurant grease traps were overflowing into the
city sewer. The plant was equipped for sewage treatment using activated sludge
aeration and a biosolids belt filter press. However, the fat, oil and grease plugged
the digester and belt press.
Solution: Sheridan chose a Lakeside Raptor SAP screen combined with an AutoVac sludge dewatering system from Alar Engineering Corp. The Raptor removes debris and inorganic solids, and the Auto-Vac
automatically pH adjusts,
adds polymer treatment
and filters the grease trap
wastewater. Effluent water
is sent to the plant, while
filtered water is used for
the belt press washdown
process, landscaping and
non-potable hose reel
system. The treated and
dewatered sludge is transported to the city landfill to
be mixed with green waste for composting.
Result: The plant is classified as Level IV. The grease processing facility is available for all restaurant grease producers. This facility and its technology is a first in
Wyoming and benefits Sheridans customers by keeping their systems clean and
flowing. 708/479-6100; www.alarcorp.com.
Case study: proCedure reduCes

grease theft by 90 perCent
Problem: The owner of All Valley Environmental, a grease collection service in
Fresno, Calif., partners with restaurants in the Central Valley to recycle used cooking oil. Together they dealt with a number of grease-related issues such as theft,
employee safety and compromised sanitary issues. The revenue loss alone from
evening raids reached the tens of thousands of dollars annually. The number of
workers compensation claims rose as employees slipped on grease-laden floors
in the kitchen.
Solution: A systematic solution utilized Consolidated Fabricators Corp. products. For some customers, grease was stored indoors in a smaller, lightweight
Eco-Tub tucked under the sink. The maneuverable unit can be rolled from the fryers for ease of use. Grease would not end up on the floor, creating a safer, cleaner
work environment and mitigating waste. For those restaurants with outdoor steel
containers, grease can be transported with a lightweight portable grease caddy
with bogie wheels. The outdoor grease container is secure with steel construction
and lockable bar gate.
Result: Having the equipment and a procedure means a smooth operation, theft
is deterred and employee accidents from grease spills are nonexistent. Restaurant employees have the equipment they need to effectively transport and house
grease in a safe and secure manner so the hauler can collect it. 800/635-8335;
www.con-fab.com.
The stainless steel GreaseLock device

from LockDown secures to the vault of a
grease trap with key-and-lock access for
pumpers. It deters illegal dumping, provides quick access for the pumping trucks
and provides a safety barrier when the cover is removed or stolen. It is engineered to provide the safety, security and access required to address the concerns for food service grease traps. 866/399-2512; www.lockdowninc.com.
grease cleaning nOzzle

The Goblin Grease Eater grease nozzle from
NozzTeq precisely arranges five fixed 15-degree jets and five fixed 30-degree jets in a configuration optimized for pump specifications
and hose length. An optional front jet can be used
or plugged as needed. It has smooth-walled inner chambers that preserve
the powerful laminar water flow generated by a pump or jetting truck. It generates tightly focused, high-velocity jet streams to strip fats, oils and grease
from pipe walls and move them efficiently downstream and out of sewers.
Its a sturdy 12 pounds of stainless steel with replaceable jet orifices, rated for
10,000 psi minimum burst. 866/620-5915; www.nozzteq.com.
trap grease prOcessOr

The ESep trap grease processor from RecoverE accepts grease as pumped from
the interceptor and separates it from water and most solids through an energy-efficient, multistage GreaseBuster process.
No additives are required, the water and
solids are returned to the customers process, and the brown grease is recovered as a pasteurized, low-water biosolid.
The fully automated and instrumented unit effectively eliminates trap odors,
and can be scaled to the customers needs, whether 1,000 or 300,000 gpd.
269/271-4977; www.recovere.biz.
anti-tHeft grease vault

Wastequip offers a line of grease containers designed to prevent grease theft.
With their Grease Vault lid, they provide
safe, simple storage of used food grease. Lids
have plates that interlock, leaving no edges;
a shielded lock; and a heavy-duty grate. Available in middle- or end-dump configurations, with
drop-in box or flat grates, the lid and grate system is standard on grease
containers, and can be retrofitted on most existing containers. Lid assembly
takes no more than 15 seconds and requires no welding or tools. The user
simply slides the two plates together, aligns holes, attaches the grate and
puts a padlock in place. The containers are available in 100-, 208-, 294- and
360-gallon sizes, have been thoroughly tested against leakage and have a lip
overhang to prevent spills. They can also be easily emptied by vacuuming or
dumping. 877/468-9278; www.wastequip.com.
(continued)
84
FL
10
20
CW
y
p. Dut
m
Te al
d ner
l
Co Ge
RS
Distributing
M
30
D
EP
(the original)
e
in
l
na
SR
Ka
hose
www.MilwaukeeRubber.com
www.KanaflexHose.com
CALL TO ORDER
800-325-3730
for over
35 years
We Have Money To Loan

Conserve your working capital. Keep existing credit
lines intact, and enjoy the security of knowing
financing is there when you need it. We offer loan
and leasing plans tailored to individual needs.
Thank You
Leroy Moore, Unitek, Guam
2004 Freightliner with 3250
tank + Masport 400 pump
Portable Toilets
Pumper Trucks
Water Jetters
Vacuum Trucks
JIM THOMAS
Thank You
City of The Dalles, The Dalles, OR
3500 tank + Masport 15 pump
on new Freightliner
call!
give me a
Others Available, Check Our Website
Sewer Equipment
TV Inspection
New and Used
Equipment
v Programs offer longer terms

for older equipment
v We do start ups
v 90 Day Delayed Billing
v Seasonal Payment Programs
Available
We work hard to get our customers credit approved. We have been involved in
the environmental and liquid waste industry for over 35 years. We understand
the competitive nature of your business and are prepared to act quickly.
If you are having difficulty getting the Credit you need call Jim Thomas.
Toll-Free 877-333-4539 JimThomas@KeyCommercial.com

Commerical Equipment Financing
www.keycommercial.com
SEE OUR LIST OF EQUIPMENT ON WEBSITE
WA dealer #1812
85
Case studies
industrial pumpOut unit

The Cond ProVac preassembled industrial liquid waste pumping system from Westmoor Ltd.
is designed to promote efficient grease trap
pumping. The unit is quiet and lightweight and
pumps at 120 gpm. Flip a switch to start the unit
in vacuum mode for pumping. The built-in exhaust
deodorizer keeps odor at a minimum. Flip the switch to pressure mode for
off-loading. 800/367-0972; www.westmoorltd.com.
Grease interCeptors
grease trap
and interceptOr
FOGHog grease traps (under 50 gpm)
and interceptors (over 50 gpm) from Bio-Microbics combine grease/water separation with a lightweight, corrosion-resistant, user-friendly design.
Units are PDI and IAPMO certified, are designed to remove 80 to 95 percent
of fat, oils and grease from commercial kitchen wastewater, and can easily
be installed under the counter or prior to treatment system inflows from 20
to 100 gpm in the commercial kitchens where food is prepared. Noncorrosive, internal components come preassembled for easy installation. Removable internal baffles promote easy cleaning of the liner. A custom-fit sealing
gasket retains moisture and odors. The pre-engineered lid provides stability
with lightweight structure. 800/753-3278; www.biomicrobics.com.
Case study: rotary lobe and grinder

pumps enable grease reCeiving
Problem: The wastewater treatment plant in Lhne, Germany, wanted to feed
sand trap grease to its digester in order to increase gas production. The fat/
water mixture is delivered by tanker truck to the plant and needs to be transferred to the digesters efficiently. The material can vary in viscosity and contains various solids such as Q-tips, hair and pieces of plastic.
Solution: A Boerger Rotary Lobe Pump driven by a hydraulic motor is
installed on the tanker truck. The medium is pumped from the tanker by
hose and passes through
a debris collector, and a
Boerger
Multicrusher
twin-shaft grinder driven
by an electric motor. Larger
solid material is caught by
the debris collector, and the
Multicrusher breaks apart
the remaining solids and
homogenizes the mixture
before the material flows
into a grease container. Another rotary lobe pump, this one electrically driven, transfers the mixture from
the container directly into the fat digester.
Result: The equipment transfers the material at flow rates over 400 gpm and
empties the 800-gallon capacity tanker truck in minutes. The maintenancein-place design allows all equipment to be easily maintained without disconnecting the piping or drive systems. The two rotary lobe pumps and the Multicrusher have many parts in common, which makes ordering and stocking
spare parts easy. 612/435-7300; www.boerger.com.
HydrOmecHanical
grease interceptOr
The Endura XL hydromechanical grease interceptor from Canplas is designed for convenient access
for cleaning and servicing. A dynamic inlet baffle
allows self-cleaning of upstream blockages and easy
access to the flow control, even when buried at depths
up to 10 feet. Pre-plumbed with three outlet options and
an integral sampling port, it includes an outlet well system
to minimize discharge of solids beyond the interceptor. It is available in two
models a 75 gpm (XL75) and a 100 gpm (XL100), with working liquid capacities of 156 and 257 gallons, respectively. Both are designed to support installation in remote pumping applications. 888/461-5307; www.enduraxl.com.
efficient grease
interceptOr
Great Basin grease interceptors from
Schier Products are compliant with all
plumbing codes and have been approved
by most municipal pretreatment authorities nationwide. They incorporate Diffusion Flow technology, reducing inlet velocity and creating laminar flow for maximum grease separation and
storage efficiency. The unit has built-in triple outlets, built-in flow control
and TeleGlide field-adjustable risers. It can be installed inside an outdated corroded concrete interceptor, reducing excavation and disposal costs.
913/951-3300; www.schierproducts.com.
(continued)
86
Case study: produCt assists in

maintaining manufaCturing lines at
Cookie plant
Problem: Darrells Septic Service would be called out to the Best Maid Cookie
Company in River Falls, Wis., three to four times per year for several years
to deal with grease buildup
in the manufacturing plant.
Manufacturing lines would
often back up, shutting
them down. Backups also
caused odor issues.
Solution: Darrells chose
Lenzyme Trap-Cleer Liquid 60X to help maintain
the lines.
Result: Darrells reports
the lines are staying clean.
There are no odors. The
company continues to order Trap-Cleer through Darrells and uses the product on a scheduled basis
throughout the year. 800/223-3083; www.lenzyme.com.
Patent Pending
Vacuum Sales Inc.
51 Stone Road, Lindenwold, NJ 08021
Order Discounted Pumps Online
Dewaters Overnight
Consistent Results
Low Energy Use
Self-Cleaning
>All Stainless Steel &

Plastic construction
>Roll-Off Frame
If it will Floc, it will work.
>Very Forgiving
>Amazing results
24 hours a day 7 days a week

www.vacuumsalesinc.com
parts@vacuumsalesinc.com
ITRDewatering.com or call: 317-539-7304
We own the name.

Youve earned the name.
Since 1979
800-547-7790 fax: 856-627-3044

87
BaCteria/CHemiCals - Grease
Organic-degrading
Bacteria/fungi
Environoc 301 from Biodyne Midwest is composed
of 100 percent naturally occurring (nonpathogenic or
genetically modified) bacteria/fungi selected for degradation of simple/complex organics in wastewater,
grease control and reduction of hydrogen sulfide and
other odors. It offers 29 strains of fresh, viable and natural microbes, with high plate counts of trillions per gallon. It is designed to
keep drainlines and septic systems running optimally, reduce grease buildup and backflow, keep grease in a gelatin-like state and significantly reduce
odors. 888/970-0953; www.biodyne-midwest.com.
enzyme-prOducing
Bacterial fOrmulatiOn
The DrainMaster System from Cape Cod Biochemical Co. is designed to prevent sluggish
drainage, overloaded grease traps, odor, slowrunning plumbing and waste lines, backups,
contaminated septic systems or sewer plants,
grease disposal problems and regulatory problems. Its formulation of specific enzyme-producing bacteria digests grease, oil, protein, starch, fat, carbohydrates and cellulose that commonly build up in drains, pipes and waste lines. It is a biological digestant, not just an emulsifier. It utilizes a simple, timed metering pump
to inject the exact daily dosage into the grease waste system. The peristaltic
pump is easy to install and service. 800/343-8007; www.septiconline.com.
Heavy-duty grease digester

Chempace Corporations bioForce heavy-duty
grease digester is a natural bacterial consortium
formulated to maintain grease traps, drains,
plumbing lines, sewers and wastewater treatment facilities. The blend of microorganisms metabolizes FOG and other organic waste to reduce
BOD and heavy odors. The product is designed
to prevent unwanted wastes from entering the public collection system. It
contains no harsh chemicals. 800/423-5350; www.chempace.com.
drain and grease trap

treatment
All-natural Drain and Grease Trap Treatment from Drainbo Products is certified
by the Natural Products Association and is a
USDA-certified bio-based product. Once it is
applied to the system, the multi-strains of bacillus bacteria multiply rapidly, producing a
film of safe, FOG-digesting bacterial cultures.
These cultures work to clean and maintain drainlines, while improving the
efficiency of the grease trap systems through digestion. Through regular applications, it is designed to reduce and eliminate line/trap deposits, control
odor and reduce overall maintenance costs. It is nontoxic and environmentally safe. 877/372-4626; www.drainbo.com.
drainline and grease trap

treatment
Case studY
Case study: ConCentrate helps
restaurant reaCh permit levels
Problem: A large restaurant in Alpharetta, Ga., used a 2,000-gallon in-ground
grease trap with no effluent filter. The restaurant was exceeding permitted discharge
levels for FOG/BOD, with high FOG causing buildup in downstream lift stations.
Solution: REX-BAC-T Technologies assisted the restaurant with a goal of reducing BOD and FOG using a liquid biological concentrate. No enzymes were used
throughout the study. An automated
dosing system was installed, and
Bio-G2 Series concentrate was
injected into restaurant drains on a
daily basis. Effluent samples were
captured at different time intervals
and sent to a third-party laboratory
for analysis.
Result: After one week of treatment, TSS was reduced 74 percent,
oils and grease 42 percent, BOD
26 percent and COD 31 percent.
After two months of treatment, TSS was reduced another 66 percent, oils and
grease another 68 percent, BOD another 46 percent and COD another 49 percent.
888/886-1461; www.rex-bac-t.com.
PRO-PUMP/DGTT (Drainline and Grease Trap Treatment) liquid high-count culture consortium
from Ecological Laboratories is for in-facility
application of commercial effluent drainlines
and grease trap systems. It has a pleasant fragrance and goes to work on contact to degrade
difficult line and trap deposits and control odor.
It can be applied manually through drains or
using a pump dosing system. Regular use helps eliminate odors, clean
drainlines and benefits receiving wastewater systems. 800/326-7867;
www.propump.com.
BiOlOgical drain treatment

Environmentally safe GES Plus biological drain treatment
from Environmental Biotech International is designed
to eliminate grease blockages and counteract odors.
Specifically developed bacteria consume grease and oil
and other organics and are nontoxic, nonpathogenic
and highly active. They work to convert grease and oil
waste into carbon dioxide and water. 800/314-6263;
www.environmentalbiotech.com.
(continued)
88
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Fax: 501.279.0003 E-mail: sbs3647307@gmail.com
Seal-R
Sizes:
12", 15", 18",

24", 30",
36", 42"
BrenLin Company, Inc
Manufacturers of Seal-R Products
888-606-1998 www.seal-r.com
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COVER
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Taking
A Watchful a Bow
EYE
at Bucks Sanitary Service

provides service that sings
BY BettY dAGeFoRde
By Ken Wysocky
EYE
the crew at Bucks Sanitary
provides service that sings
for oregon
Music Festival
Pennsylvanias
Jeff Rachlin
Page 10
serves clients
with thorough
onsite system maintenance
Page 16
2013 EXPO SHOW ISSUE
Entertainment: Just an Ole Boy Page 16 | Expo Eats: 10 to Try Page 38 | Attractions: Tip a Frosty Mug Page 30
February 25 - 28, 2013, Indiana Convention Center
WereWhite
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Test
Personal
customer
cleanliness
meansattention
success for
drives
Alberta
Septic
Systems
North
carolinas
teS Group
PagePage
26
18
o improve cash flow, operate more efficiently,

lower prices, and boost customer loyalty while
fending off competitors, OnSite Management Inc.
in West Chester, Pa., employs a simple and inexpensive
tool: maintenance contracts.
Jeff Rachlin, who owns OnSite Management along
with partners Bud Baroni and Derald Hay, says the
company has been using maintenance contracts for about
10 years. Slightly more than 20 percent of the companys
5,000 or so accounts have signed maintenance contracts,
and that number continues to grow.
The rest of our customers just havent reached that
teachable moment yet, where theyve just had a major
repair or watched the previous homeowner go through
a $10,000 to $40,000 system replacement, Rachlin says.
They figure If it aint broke, dont fix it. Everyone learns
differently but usually, cost is a big influence.
OnSite Management which tests, designs,
inspects, installs and services septic systems in a fourcounty area in southeastern Pennsylvania markets the
contracts to new customers after installing a system, and
to existing customers, but only after their system passes
an inspection.
Rachlin says maintenance agreements benefit both
customers and the company.
For customers, regular inspections save money in
the long run by detecting small problems before they
lead to costly system failures. And customers appreciate
making smaller quarterly payments instead of receiving
one large pumping bill. The contracts effectively enable
them to amortize the cost of tank pumping over the life of the contract,
which runs for three years. Furthermore, they end up paying less for service
because the company can schedule pumping routes more efficiently.
For OnSite Management, quarterly contract payments generate more
consistent cash flow, as opposed to one pumping fee charged every several
(continued)
years. In addition, contracts give customers a built-in motivation to stick

with the company. (If a customer moves, the contract is transferable to the
new homeowner; if the new owner doesnt want it, the old owner may get
a credit for work not performed, or might owe the company money if the
payments made dont equal the value of the work performed.)
It takes them out of the market, Rachlin explains. When they have a
problem, they know they can call someone whos familiar with their system,
instead of looking through the Yellow Pages or going on the Internet to
find someone. Plus, it keeps their price down because the biggest cost for
us is getting out to a job and back. So if we can schedule, say, six houses at
a time, it helps us be more efficient, and we can pass those savings on to
the homeowners.
COMMON-CENTS STRATEGY
Rachlin says he settled on the idea for maintenance agreements when
an HVAC contractor tried to sell him a maintenance plan on a new system in
his home. I figured if they can do it, why cant we? he says.
Cloud Computing
Raises Productivity Sky-High
The paper trail used to bog down some aspects of operations at OnSite
Management Inc. in West Chester, Pa. But that changed dramatically when
the company went to cloud-based data storage, which greatly improved
productivity by providing companywide access to documents even for
employees on remote work sites, says Jeff Rachlin, one of the companys
co-owners.
As an example, septic system inspection reports that used to be
available only in paper form are now scanned as digital .pdf files and
posted on a remote server employees can access via home computers,
laptops and smartphones. The company pays a minimal monthly fee for
the service, he says.
The
we found
out wed have to move our shop, somebody
It very
reallyday
helps
after normal
used
to fitogure
came
through
the ordoor
said, Do I you
want
buy that
Bucksif back? It
business
hours
on and
weekends,
wasRachlin
reallysays.
a door
doorI dont
opening,you
all in
the same
day.any
They quickly
If Iclosing,
need records,
could
access
have toatrun
to the office and get
jumped
theback
chance.
information within two
information.
Plus,business
it helps meis
talkexclusively
more
Today their
portable restrooms, serving the
intelligently toWillamette
customers if they
callTheyve
me
minutes,
100-mile-wide
Valley.
got about you
1,500were
Satellite Industries
after hours.
units gray Tufways and Maxims (and pretty
a few white
ones for(Cloud
weddings, and
efficient.
As another example, Rachlin
green units for their University of Oregon tailgating; quack shacks, they call
cites something as simple as a
knocks Freedoms
them after the Oregon Ducks mascot),computing)
several ADA-compliant
materials list for a septic system
and wheelchair-accessible Liberties it
andown
Ameri-Can
Engineering Crowd
to literally
installation. Rachlin puts it on the
Pleaser restroom trailer, and two smaller Comfort Station trailers from
server where its easily accessible
seconds, depending on
Advanced Containment Systems, Inc. About 50 percent of their work is
to a work crew. So if a crew finishes
the
Internet
speed. trials.
special
events,
including,
2012,the
the U.S.
Olympic
track-and-field
a project
early,
they can in
access
materials list for the next job and get
- Jeff Rachlin
started instead of coming back to the
Making connections
office to retrieve a hard copy.
The
Welds
Sweet (productivity
Home so theyve
always
hadgains),
the hometown
Its
hardlive
to in
quantify
and profi
tability
he
advantage
theheJamboree
and Bucks
hashas
done
it since
its beginning
in
continues.forBut
says the crew
no longer
to spend
valuable
time
1996.
They feel
searching
for confident
records. theyll retain the work as long as they provide good
serviceWith
and a5,000
reasonable
price.
customers,
and sometimes working on 10 to 20 accounts
at a time, the cloud makes information management much easier and
convenient, he concludes. I used to figure that if you could access any
the
Main within
event
information
two minutes, you were pretty efficient. (Cloud computing)
In the
early to90s,
when
Sweetdepending
Home came
with speed.
an idea to help
knocks
it down
literally
seconds,
on theup
Internet
fund civic projects, this little town asked a big star to perform at their first
the teaM
Lisa and Scott Weld, owners of Bucks

Sanitary Service in Eugene, Ore., have a
sta of 10 an office worker, yard worker,
part-time mechanic and seven drivers.
Lisa works in the office answering phones
and managing the creative and marketing
side while Scott fills in on everything
from management to running routes to
maintenance. Five people worked on the
Oregon Jamboree along with the Welds
and their three children, Maren, 9; Milah,
13; and Sten, 17; who are accustomed to
helping out at events.
The very day we found out wed

have to move our shop, somebody
came through the door and said,
Do you want to buy Bucks back?
It was really a door closing, door
opening, all in the same day.
Scott Weld
coMpany history
Profile
In April 2012, Lisa and Scott Weld

bought Bucks for the second time. Their
first crack at it was in 1995 when Scotts
father heard the 20-year-old business was
having problems. The family made an oer
to the founder and operated it for four
years as an add-on to their trash and septic
service business. In 1999, when Welds
father
retired,
they
sold it toPa.
a national
OnSite Management
Inc.,
West
Chester,
solid waste company. Weld went to work

FOUNDED: 1997
for that company, then 10 years later tried
OWNERS: Jeff Rachlin, Bud Baronihis
andhand
Derald
Hay at self-employment in the
again
EMPLOYEES: 9
trash business. A few challenges
Pennsylvaniacropped
SPECIALTIES: Testing, designing, up,
inspecting,
but they turned out to be fortuitous,
says Lisa Weld.

installing and pumping septic systems
SERVICE AREA: Southeastern Pennsylvania
AFFILIATIONS: Pennsylvania Septage Management Association, National
Association of Wastewater Technicians
WEBSITE: www.onsitemgt.com
(continued)
Lets roLL
Its easier to send a driver

to pick up toilets if theyre
all in one spot. I probably
spent a little bit extra labor,
but at least you dont
have to send somebody
with a map to go to this
campground, get these six,
Heres how the contracts work:goInto another
Field services
technician Dave
campground,
Burgess gets ready to measure
exchange for quarterly payments, OnSite
theeight.
solids level in a residential
geta these
Management performs two inspections
septic tank.
year, which includes a pumping, if needed.
Scott Weld
The technician checks the solids level
and the structural integrity of the tank above the liquid level, cleans filters,
flushes the laterals, and hydro-pressurizes the system once a year. If a tank is
emptied, a technician also checks its structural components.
Early on, we were going to do maintenance intervals three to four times
a year, but weve found that twice-a-year intervals are more cost-effective,
Rachlin says.
<<< The Bucks team includes, from
As a bonus, homeowners that sign
maintenance
contracts
left,
Milah Weld, Susie
Sieg, get
Joshbilled at
Wooley, Sten
Weld,
Scottsays.
Weld and
regular hourly rates for after-hours emergency
calls,
Rachlin
Eric Brownrigg.
Technicians fill out and leave behind
a copy of a checklist so the
homeowner knows when the inspection occurred, the condition of system
components and whether repairs are needed. If its a serious issue, staffers
send
out music
a letterfestival.
and/orSurprisingly,
make followup
phone calls.
country
Wynonna
Judd said yes and the festival
to ever
disclose
quarterly
contract
fees,
has Rachlin
attracteddeclined
top talent
since.the
In price
2012, of
thethe
9,000
residents
welcomed
40,000
visitors
most of whom
camped
out.
Judd was back
to help
but
notes
its aAugust
direct 3-5,
function
how much
time
technicians
spend
oncelebrate
thethe
Jamborees
along
with time.
RascalOur
Flatts,
Dierks
site
a figure
company20th
got anniversary,
a better handle
on over
customer
Bentley, the
Charlie
Daniels Band, trends
and enough
performers
22 shows
on
checklists
show
us solids-content
which
help usforbetter
predict
two stages.
attractions
included beer
and wine
when
a tankOther
will need
to be pumped,
he says.
That,gardens,
in turn,merchandise
allows us to
booths and
a kids
zone.nearby
The event
is held in
a no-facilities,
schedule
visits
to other
customers,
which
boosts effi20-acre
ciency.park-like
setting near the edge of the picturesque town.
EQUIPPED FOR THE WORK

use the companys four Ford pickup trucks to do
By Technicians
the nuMBers
inspections,
and they can perform minor repairs during the inspections.
The company brought in 265 units (20 Maxims, 10 Freedoms, 20
Along
withone
the pickup
trucks,
Management
owns
2007 Volvo
truck,
Liberties,
Standing
RoomOnSite
Only urinal
unit, and
the abalance
Tufways),
built
Advancetrailers,
Pump &and
Equipment,
Inc. and
equipped
a 4,000-gallon
threebyrestroom
73 hand-wash
stations
(half with
Satellite
Industries
aluminum
and a Demag-Wittig
pump made
Waves fromtank
the companys
inventory, theRFL-100
rest PolyPortables,
Inc.by
TagGardner
Alongs
Denver;
a J-3000
Jet Set portable pipe cleaner made by General Pipe
rented from
a colleague).
Cleaners/General
Wire
Spring; afive
GenEye
pipeline inspection
locating
Some 115 units,
including
handicap-accessible,
were and
set up
at the
system,
also made
by General
Pipe the
Cleaners;
a RIDGID
pipeline
main venue
a few
at bus stops,
hospitality
center,SeeSnake
and parking
lots,
inspection
camera;
a RIDGID
NaviTrack
Scouthand-wash
sonde pipestations,
locator. were
but the bulk
in largeand
banks,
along with
six to eight
Theatcompany
relies
2007 Volvo
tri-axle
dump
Mack
placed
the four also
corners
of on
the afacility.
The crew
placed
thetruck,
ACSI atrailers
single-axle
dump
a 25-ton trailer
made
by EagerEngineering
Beaver Trailers,
a 25near the stage
fortruck,
the performers
and the
Ameri-Can
trailer
in
ton
made by Rogers
Brothers
Corp.,
2011 PC
160 excavator made by
thetrailer
food court/beer
garden,
along with
theaurinal
unit.
Komatsu
Ltd.,
a CT322
compact
track stations
loader made
Deere &
420D
Thirty
units
and six
hand-wash
were by
arranged
inCo.,
twoabanks
backhoe/loader
manufactured
and a 2012
compact
at a smaller, adjacent
venue. by
TheCaterpillar
rest of theInc.
inventory
wasE35
taken
to 23
excavator
madeThirteen
by Bobcat
Co.were rented to individual campsites.
campgrounds.
units
Eight times, Sunday through Wednesday, a caravan of three trailers

made the hour-long drive up Interstate 5 from the companys yard to the
Jamboree site to deliver units. Two of their 15-year-old company-built
trailers held 16 units each and a third trailer carried 20 (also company-built,
using an Explorer receiver from McKee Technologies, Inc.). The company
used service vehicles to pull the trailers.
Its like a car, in that if

youre educated and you
know it needs oil changed at certain
intervals, youll do it. The same thing is
true with septic systems. Once theyre
educated, customers will follow
up with service intervals.
Weld tried a new approach for the removal process. Sunday night
and continuing Monday, the team pumped and moved all units to a single
staging area, which he felt simplified the job. Its easier to send a driver to
pick up toilets if theyre all in one spot, he explains. I probably spent a little
bit extra labor, but at least you dont have to send somebody with a map to
go to this campground, get these six, go to another campground, get these
eight. Then you start leaving sinks behind and the (handicap unit) doesnt
fit. Its just a logistics nightmare trying to get the loads to work out. During
the week, they grabbed units as schedules permitted.
- Jeff Rachlin
CUSTOMER EDUCATION
Rachlin adds that educating customers is an
Jamboree organizers required someone be on site and available by
important part of the companys marketing and
radio at all times so Weld, his son and another member of the team stayed in
restrooms
lined up and ready to go before the
^^^ Satellite Industries Tufway
contract
sales are
efforts.
Oregon Jamboree, complete with
lighting
front ofwe
thego
units.
a motor home at one of the campgrounds.
After
westrung
installinathe
system,
out and do
Vacuum truck operator Dave Wilkerson (left) and
keepin it cLean
Venue units were serviced each night fromtechnician

11 p.m. Dave
to 2 Burgess
a.m. Atreturn
6:30 hose onto the companys
Volvo around
vacuum truck,
built out by Advance Pump &
a.m. they started in on the campground units, 2007
finishing
9:30 a.m.
Equipment Inc., after pumping a septic system.
During the day, they pumped out 20 RVs and 19 holding tanks 10 at the
two shower facilities and the balance for the food vendors.
Five service vehicles were used: A 2010 Peterbilt 335 and a 2008
PROFESSIONAL
BACKGROUND
HELPS
International 4300, both
built out by Progress
Vactruck with 1,500-gallon
The company freshwater
developed aluminum
its own contract
inspection
The
waste/500-gallon
tanks;and
a 2001
Isuzu forms.
FTR from
latter
task wasntTruck
as daunting
it maywith
sound,
Rachlin says,
because of his
Workmate/FMI
Sales &as
Service
an 850-gallon
waste/350-gallon
involvement
withtank;
professional
and networking
others
freshwater steel
and two organizations
2000 International
4700s built with
out by
Lely
in
the industry.Inc.
Hewith
belongs
to the
Pennsylvania Septage
Management
Manufacturing
750-gallon
waste/350-gallon
freshwater
steel tanks.
Association,
sitting
on the organizations education committee. He
All have Masport
pumps.
also teaches courses technicians take to become certified septic system
Waste was transported to the companys yard each night and transferred
inspectors. In addition, hes a member of the National Association of
to a 20,000-gallon tank. From there, another pumping contractor picked up
Wastewater Technicians.
the waste and disposed of it by land application.
Being a (certification) instructor allows me to stay on top of the latest
inspection techniques, and belonging to NAWT keeps me abreast of things
saMe
different
going
onBut
nationally,
he says. Our forms continue to evolve over time as new
technologies
emerge
andwas
employees
and
even
customers
pretty much
In one sense,
Weld
an old pro
at this
event,
so it was
suggest
Forhe
example,
thethe
frequency
of our visits
(forand scope had
businesschanges.
as usual,
says. On
other hand,
the size
maintenance
intervals)over
changed
because
of customer
input.
changed significantly
the years
their
first year,
they brought in 60
onfour
the campgrounds.
idea of
unitsSelling
for onecustomers
venue and
That was the most difficult
regular
easier
if theyve
thing formaintenance
me, he says.isSo
I had
to get my act together. He quickly got his
just
major expense,
a your
armsincurred
around it.a Youve
got to justlike
scratch
head
kick it in gear and
Owner
Jeffand
Rachlin
go. We didnt
stop moving
all weekend.
system
replacement,
or heard
someone (right) prepares to
inspect
a
septic
elses story of problems uncovered in a
tank as vacuum
time-of-sale septic system inspection.
truck operator Dave
The bottom line is that
Wilkerson evacumaintenance is cheaper compared to
ates the contents.
replacing a system, Rachlin says. If we
replace a system during a real-estate transaction, the buyer
sees what the seller is going through its a great teaching
point, he says. They can see that with a maintenance
contract, they dont have to worry about that any more. Its as
close to flush and forget as you can be.
It also helps that consumers are becoming more aware
of the importance of septic system management, especially
as more municipalities and/or states require septic system
inspections before a home is sold.
an orientation, he says. The more they know,

the better off we both are in terms of prolonging
the life of the system. If its designed, installed
and maintained properly, we believe it should last
indefinitely. And the more confidence they have in
us, the more likely theyll continue to be our customer in the future. Its all
about building trust and relationships.
Basically, Ive found that its like a car, in that if youre educated and
you know it needs oil changed at certain intervals, youll do it, he adds. The
same thing is true with septic systems. Once theyre educated, customers
will follow up with service intervals.
After pumping a tank and performing a 20-point inspection for a new
customer, technicians leave behind a completed inspection checklist,
a thank-you bag with a company refrigerator magnet that displays
essential contact information, a brochure that explains how to take care
of a septic system, and another brochure that provides details about the
maintenance contracts.
Check out a video with Jeff Rachlin

talking about the OnSite Management
operation at www.pumper.com
^^^ Milah Weld helps out her fathers crew, keeping restrooms and hand-wash
stations stocked with soap and paper products at the Oregon Jamboree, including these Wave sinks from Satellite Industries.
POSTERS
Starting At
35
LASER
REPRINTS
ELECTRONIC
REPRINTS
Starting At
Starting At
10
25
MORE INFO
Advanced Containment
Systems, Inc.
800/927-2271
www.acsi-us.com
Ameri-Can Engineering
574/892-5151
www.ameri-can.com
Masport, Inc.
800/228-4510
www.masportpump.com
McKee Technologies Explorer Trailers
866/457-5425
www.mckeetechnologies.com
Progress Vactruck
800/467-5600
www.progressvactruck.com
Satellite Industries
800/328-3332
(See ad page 27)
(See ad page 46)
Lely Manufacturing, Inc.

800/334-2763
www.lelyus.com
PolyPortables, Inc.
800/241-7951
www.polyportables.com
Workmate/FMI Truck
Sales & Service
800/927-8750
www.fmitrucks.com
(See ad page 33)
(continued)
(continued)
Reprinted with permission from PRO / February 2013 / 2013, COLE Publishing Inc., P.O. Box 220, Three Lakes, WI 54562 / 800-257-7222 / www.promonthly.com
Sizes: 24" x 30" & 36" x 45"
COVER
STORY
A Watchful
<<< Susie Sieg, of Bucks Sanitary Service,

unloads a Satellite Industries Maxim 3000
restroom its
at the Oregon Jamboree.
Pennsylvanias OnSite Management grows
(Photos by Peter Krupp)
maintenance contract business to provide quality,
for customers septic systems and build
At theroutine
oregon care
Jamboree
more consistent
musicafestival,
the crew revenue stream
A Watchful
Taking
a Bow
oN locAtIoN
Owner Jeff Rachlin records data

tHe JoB: Oregonfrom
Jamboree
the Jet Inc. control panel
locAtIoN: Sweet Home,
Ore.dispersal system.
on a drip
(PhotosService
by Jack Ramsdale)
tHe PRo: Bucks Sanitary
Order through
our website
A Watchful
EYE
Pennsylvanias Jeff Rachlin
serves clients with thorough
onsite system maintenance
Page 16
EYE
Owner Jeff Rachlin records data

from the Jet Inc. control panel
on a drip dispersal system.
(Photos by Jack Ramsdale)
Pennsylvanias OnSite Management grows its

maintenance contract business to provide quality,
routine care for customers septic systems and build
a more consistent revenue stream
By Ken Wysocky
o improve cash flow, operate more efficiently,

lower prices, and boost customer loyalty while
fending off competitors, OnSite Management Inc.
in West Chester, Pa., employs a simple and inexpensive
tool: maintenance contracts.
Jeff Rachlin, who owns OnSite Management along
with partners Bud Baroni and Derald Hay, says the
company has been using maintenance contracts for about
10 years. Slightly more than 20 percent of the companys
5,000 or so accounts have signed maintenance contracts,
and that number continues to grow.
The rest of our customers just havent reached that
teachable moment yet, where theyve just had a major
repair or watched the previous homeowner go through
a $10,000 to $40,000 system replacement, Rachlin says.
They figure If it aint broke, dont fix it. Everyone learns
differently but usually, cost is a big influence.
OnSite Management which tests, designs,
inspects, installs and services septic systems in a fourcounty area in southeastern Pennsylvania markets the
contracts to new customers after installing a system, and
to existing customers, but only after their system passes
an inspection.
Rachlin says maintenance agreements benefit both
Personal
customer
attention
customers and
the company.
For Alberta
customers,Septic
regular inspections
drives
Systems save money in
the long
Page
26 run by detecting small problems before they
lead to costly system failures. And customers appreciate
making smaller quarterly payments instead of receiving
one large pumping bill. The contracts effectively enable
them to amortize the cost of tank pumping over the life of the contract,
which runs for three years. Furthermore, they end up paying less for service
because the company can schedule pumping routes more efficiently.
For OnSite Management, quarterly contract payments generate more
consistent cash flow, as opposed to one pumping fee charged every several
Were
ALL IN
(continued)
Profile
OnSite Management Inc., West Chester, Pa.

FOUNDED: 1997
OWNERS: Jeff Rachlin, Bud Baroni and Derald Hay
EMPLOYEES: 9
Pennsylvania
SPECIALTIES: Testing, designing, inspecting,
installing and pumping septic systems

SERVICE AREA: Southeastern Pennsylvania
AFFILIATIONS: Pennsylvania Septage Management Association, National
Association of Wastewater Technicians
WEBSITE: www.onsitemgt.com
years. In addition, contracts give customers a built-in motivation to stick

with the company. (If a customer moves, the contract is transferable to the
new homeowner; if the new owner doesnt want it, the old owner may get
a credit for work not performed, or might owe the company money if the
payments made dont equal the value of the work performed.)
It takes them out of the market, Rachlin explains. When they have a
problem, they know they can call someone whos familiar with their system,
instead of looking through the Yellow Pages or going on the Internet to
find someone. Plus, it keeps their price down because the biggest cost for
us is getting out to a job and back. So if we can schedule, say, six houses at
a time, it helps us be more efficient, and we can pass those savings on to
the homeowners.
COMMON-CENTS STRATEGY
Rachlin says he settled on the idea for maintenance agreements when
an HVAC contractor tried to sell him a maintenance plan on a new system in
his home. I figured if they can do it, why cant we? he says.
Cloud Computing
Raises Productivity Sky-High
The paper trail used to bog down some aspects of operations at OnSite
Management Inc. in West Chester, Pa. But that changed dramatically when
the company went to cloud-based data storage, which greatly improved
productivity by providing companywide access to documents even for
employees on remote work sites, says Jeff Rachlin, one of the companys
co-owners.
As an example, septic system inspection reports that used to be
available only in paper form are now scanned as digital .pdf files and
posted on a remote server employees can access via home computers,
laptops and smartphones. The company pays a minimal monthly fee for
the service, he says.
It really helps after normal
I used to figure that if
business hours or on weekends,
Rachlin says. If I need records, I dont
you could access any
have to run back to the office and get
information within two
information. Plus, it helps me talk more
intelligently to customers if they call me
minutes, you were
after hours.
pretty efficient. (Cloud
As another example, Rachlin
cites something as simple as a
computing) knocks
materials list for a septic system
it down to literally
installation. Rachlin puts it on the
server where its easily accessible
seconds, depending on
to a work crew. So if a crew finishes
the Internet speed.
a project early, they can access the
materials list for the next job and get
- Jeff Rachlin
started instead of coming back to the
office to retrieve a hard copy.
Its hard to quantify (productivity and profitability gains), he
continues. But he says the crew no longer has to spend valuable time
searching for records.
With 5,000 customers, and sometimes working on 10 to 20 accounts
at a time, the cloud makes information management much easier and
convenient, he concludes. I used to figure that if you could access any
information within two minutes, you were pretty efficient. (Cloud computing)
knocks it down to literally seconds, depending on the Internet speed.
Its like a car, in that if

youre educated and you
know it needs oil changed at certain
intervals, youll do it. The same thing is
Heres how the contracts work: In

Field services technician Dave
true with septic systems. Once theyre
Burgess gets ready to measure
exchange for quarterly payments, OnSite
the solids level in a residential
Management performs two inspections a
educated, customers will follow
septic tank.
year, which includes a pumping, if needed.
up with service intervals.
The technician checks the solids level
and the structural integrity of the tank above the liquid level, cleans filters,
- Jeff Rachlin
flushes the laterals, and hydro-pressurizes the system once a year. If a tank is
emptied, a technician also checks its structural components.
Early on, we were going to do maintenance intervals three to four times
CUSTOMER EDUCATION
a year, but weve found that twice-a-year intervals are more cost-effective,
Rachlin adds that educating customers is an
Rachlin says.
important part of the companys marketing and
As a bonus, homeowners that sign maintenance contracts get billed at
contract sales efforts.
regular hourly rates for after-hours emergency calls, Rachlin says.
After we install a system, we go out and do
Vacuum
operator
Technicians fill out and leave behind a copy
of a truck
checklist
soDave
theWilkerson (left) and
technician Dave Burgess return hose onto the companys
an orientation, he says. The more they know,
homeowner knows when the inspection occurred,2007
the condition
oftruck,
system
Volvo vacuum
built out by Advance Pump &
the better off we both are in terms of prolonging
components and whether repairs are needed. If itsEquipment
a seriousInc.,
issue,
ers a septic system.
afterstaff
pumping
the life of the system. If its designed, installed
send out a letter and/or make followup phone calls.
and maintained properly, we believe it should last
Rachlin declined to disclose the price of the quarterly contract fees,
indefinitely. And the more confidence they have in
but PROFESSIONAL
notes its a direct function
of how much
time technicians spend onus, the more likely theyll continue to be our customer in the future. Its all
BACKGROUND
HELPS
site a fiTh
gure
the company
got a better
handle
on over
Our customer
about building trust and relationships.
e company
developed
its own
contract
and time.
inspection
forms. The
checklists
show
us solids-content
which
help says,
us better
predict
Basically, Ive found that its like a car, in that if youre educated and
latter task
wasnt
as daunting as trends
it may sound,
Rachlin
because
of his
when
a tank willwith
needprofessional
to be pumped,
he says. Th
in turn, allows
to
involvement
organizations
andat,networking
with us
others
you know it needs oil changed at certain intervals, youll do it, he adds. The
schedule
to other
customers,
which boostsSeptage
efficiency.
in thevisits
industry.
Henearby
belongs
to the Pennsylvania
Management
same thing is true with septic systems. Once theyre educated, customers
Association, sitting on the organizations education committee. He
EQUIPPED
FOR
THEtechnicians
WORK take to become certified septic system
also teaches
courses
Technicians
the companys
four ofFord
to doof
inspectors.
In use
addition,
hes a member
the pickup
Nationaltrucks
Association
inspections,
and
they can perform minor repairs during the inspections.
Wastewater
Technicians.
Along with
the pickup
Management
a 2007
Volvo
truck,
Being
a (certifitrucks,
cation)OnSite
instructor
allows meowns
to stay
on top
of the
latest
builtinspection
by Advance
Pump & Equipment,
Inc.toand
equipped
a 4,000-gallon
techniques,
and belonging
NAWT
keepswith
me abreast
of things
aluminum
and a he
Demag-Wittig
RFL-100
pump
made
bytime
Gardner
going ontank
nationally,
says. Our forms
continue
to evolve
over
as new
Denver;
a J-3000
Jet Set
pipe
cleaner
made by General Pipe
technologies
emerge
andportable
employees
and
even customers
Cleaners/General
Wire
Spring; a the
GenEye
pipeline
inspection
suggest changes.
For example,
frequency
of our
visits (for and locating
system,
also made
by General
Pipebecause
Cleaners;
a RIDGIDinput.
SeeSnake pipeline
maintenance
intervals)
changed
of customer
inspection
camera;
and a RIDGID
Selling
customers
on the NaviTrack
idea of Scout sonde pipe locator.
regular
maintenance
is easier
The company
also relies
on if
a theyve
2007 Volvo tri-axle dump truck, a Mack
just incurred
major
expense,
likemade
a byOwner
RachlinTrailers, a 25single-axle
dump atruck,
a 25-ton
trailer
EagerJeff
Beaver
(right)
prepares
to
replacement,
or Brothers
heard someone
ton system
trailer made
by Rogers
Corp., a 2011
PC 160
excavator
made by
inspect a septic
elses story
problems
uncovered
a made
Komatsu
Ltd., aofCT322
compact
track in
loader
by Deere & Co., a 420D
tank as vacuum
time-of-sale septic
system inspection.
backhoe/loader
manufactured
by Caterpillar Inc.
a 2012
truck and
operator
DaveE35 compact
Th
e bottom
excavator
made
by Bobcat line
Co. is that
Wilkerson evacumaintenance is cheaper compared to
ates the contents.
(continued)
replacing a system, Rachlin says. If we
replace a system during a real-estate transaction, the buyer
sees what the seller is going through its a great teaching
point, he says. They can see that with a maintenance
contract, they dont have to worry about that any more. Its as
close to flush and forget as you can be.
It also helps that consumers are becoming more aware
of the importance of septic system management, especially
as more municipalities and/or states require septic system
inspections before a home is sold.
will follow up with service intervals.

After pumping a tank and performing a 20-point inspection for a new
customer, technicians leave behind a completed inspection checklist,
a thank-you bag with a company refrigerator magnet that displays
essential contact information, a brochure that explains how to take care
of a septic system, and another brochure that provides details about the
maintenance contracts.
Check out a video with Jeff Rachlin

talking about the OnSite Management
operation at www.pumper.com
www.pumper.com
89
BaCteria/CHemiCals - Grease
all-purpOse treatment
Earth Works Water Treat GT ready-touse all-purpose treatment from Green
Way Products by PolyPortables is designed to repair and maintain grease
traps, septic systems, drainfields and
wastewater holding tanks. It combines
two natural technologies to control odor, reduce fats, oils and grease, reduce
corrosion and promote healthy wastewater containment systems. The primary active ingredient, Histosol, is organic and binds up hydrogen sulfide,
mercaptans and ammonia to reduce odor. Selective bacteria strains are
added to break down grease and waste, and reduce suspended solids. It also
reduces rancid odors associated with grease traps. For poorly maintained
solidified traps, pretreat traps 48 to 72 hours before pumping to reduce odor
and speed pumpouts. It will also condition the inside of a pump trucks
holding tank while enroute, reducing foul tank odors. It is available in mulberry and pine fresh fragrances, offered in 1-, 5-, 7- and 55-gallon containers. 800/241-7951; www.polyportables.com.
nOntOxic Bacterial aid

Bio Jet 7 Plus nonhazardous and nontoxic bacterial aid
from Jet Inc. is used to degrade FOG, fatty acids and lignin, while lowering BOD, COD and nitrates. When added
to a system, the bacteria attack grease and organic materials, converting them into liquid and then into carbon dioxide and water. Continuous use can lead to a significant
decrease in odor, maintenance and emergency blockages.
800/321-6960; www.jetincorp.com.
grease-eliminating micrOBes
Bio-GEM grease-eliminating microbes from Norweco
blend cultured bacteria, aggressive enzymes and natural
growth accelerators to digest grease, fats and oils. Its used
in aerobic or anaerobic conditions to convert common
grease, fats and oils into carbon dioxide and water. Regular use is promoted to help eliminate odors, stabilize
effluent quality, reduce system maintenance and minimize tank pumpout frequency. Environmentally safe,
the product is available in 1- or 5-gallon containers or
55-gallon drums. 800/667-9326; www.norweco.com.
Bacterial inOculant
BioOne bacterial inoculant from One Biotechnology
is designed to degrade fats, oils, grease and other organic matter in commercial kitchen drainlines and
grease traps through natural biological digestion. The
treatment contains live vegetative bacteria with no
emulsifying agents or added enzymes. 800/951-4246;
www.1biotechnology.com.
90
micrOBial grease
cOunteractant
Grease-X Biozyme preventive maintenance
treatment from RootX is designed to keep
fats, oils and grease and other organic matter from building up in pipelines. It coats
pipelines, grease traps, interceptors and lift
stations with a concentrated microorganism.
Coating on the pipeline walls acts as a lubricant that helps reduce backups.
The microorganisms secrete enzymes that digest FOG and reproduce and
spread throughout the system. Instead of breaking the FOG into smaller pieces, it is designed to eat away at the grease and prevents buildup in
drains/sewers for a long-term maintenance application. For best results, apply the all-natural, noncaustic and nonpolluting product every two weeks.
800/844-4974; www.rootx.com.
treatment taBlets
Designed to function in both aerobic and anaerobic conditions,
Mighty Mike FOGHog Tablets
from Scienco/FAST a division of
Bio-Microbics Inc. combat FOG in
pipes, drains, pump stations/wells
and other areas plagued with clogs and blockages. They are formulated with
over 25 billion active, class 1 organisms per gram to quickly break down
and consume the buildup or scum layer. Whether the termination point is
a treatment plant, private treatment facility or a commercial onsite system,
they are designed to improve flow and system/pump efficiency and prevent
blockages. Depending on the size of system and severity of the buildup,
use one tablet per 500 gallons of water flow, directly in or under water lines
where grease is the heaviest. They arent intended to be a replacement for
grease traps. 314/756-9300; www.sciencofast.com.
granular OdOr
cOunteractant
Scatter easy-to-apply absorbent
odor control granules from Surco
Products contain Metazene additive, providing a solution to odor
problems from trash containers
and compactors. A triple-phase
odor-control system is designed to
absorb rancid, odor-causing spills,
counteract odors and freshen airborne malodors. It is designed to suppress
gaseous malodors associated with decaying carcasses and organic wastes.
800/556-0111; www.surcotech.com.
Future Technology Perfected
940 CFM
27 Hg
It Pays For Itself

MADE
IN USA
800-253-5500 | natvac.com/4310
Product News
NLB seLf-rotatiNg
waterjet NozzLe
The RPN4009 self-rotating waterjet
nozzle from NLB Corp. cleans pipes
and tubes at pressures up to 40,000 psi.
Designed for a minimum pipe diameter of 0.75 inches, the nozzle is coated
with titanium nitride for long life and is
available with cutting/cleaning or polishing heads. The nozzle is 4 3/4 inches long, has a maximum flow of 9 gpm and rotates at 7,000 rpm. 800/4415059; www.nlbcorp.com.
eCCo magNetiC
reChargeaBLe LeD work Lamp
InjectIon-molded,
potable water
tank made for
In-ground use
in the
SPOTLIGHT
By Ed Wodalski
Injection-molded IM Series potable water tanks from Infiltrator Systems

are NSF 61 certified for potable use. Available in 552-gallon, 1,287-gallon and
1,787-gallon capacities, the light blue tanks feature structurally reinforced access
ports, reinforced structural ribbing and fiberglass support posts.
The big interest were seeing for this is on the West Coast where our customers face significant water availability challenges, says Jim Bransfield, director
of marketing for Infiltrator Systems. We fully expect this to be a great market
opportunity for our industry in general, not only treating water but providing clean
water as a resource.
Made of virgin polypropylene, the water tanks are designed for buried applications and require no special installation, backfill or water filling.
A lot of cisterns are above ground, but in buried applications we see it being
used with a low-producing well so you have adequate water when you need it,
Bransfield says. It also has great application for rainwater harvesting and any
situation where you have a need to store water.
The injection-molded design features a mid-seam joint with EPDM rubber gasket for a watertight seal. The two-piece tank is permanently fastened with noncorrosive plastic alignment dowels and locking clips.
Water is a valuable resource. You want to make sure you have a watertight
connection no matter how its plumbed or assembled, he says.
Adaptable to most site designs, the lightweight tank is easy to transport; four
lifting lugs and a lifting strap aid in installation.
What makes it unique is the ability to be assembled locally, Bransfield says.
Its produced in two halves that are nested for efficient shipping.
The 552-gallon tank (model IM-550C) is 65 inches long, weighs 191 pounds
and has a maximum pipe diameter of 4 inches. The 1,287-gallon tank (IM1280C) is 127 inches long, weighs 346 pounds and has a maximum pipe diameter of 6 inches. The 1,787-gallon tank (IM-1760C) is 176 inches long, weighs
501 pounds and has a maximum pipe diameter of 4 inches.
All tanks are 62 inches wide, 55 inches tall and have a 6-inch minimum burial
depth and 48-inch maximum. Model IM-1280C has two fiberglass supports and
model IM-1760C has four supports.
Reinforced access ports eliminate distortion during installation and pumpouts.
Tanks can also be pumped dry. Two 24-inch access ports accept locking lids and
risers. 800/221-4436; www.infiltratorsystems.com.
92
The EW2461 Series magnetic rechargeable LED work

lamp from the ECCO Safety Group features a 600 lumen flood beam and three operating modes (100 percent intensity, 30 percent intensity, SOS flashing). A
lithium rechargeable battery enables the lamp to be
operated for three to four hours before recharging.
800/635-5900; www.eccogroup.com.
gLoBaL gLove
DisposaBLe gLoves
The PantherGuard line of hi-tech disposable gloves from Global Glove &
Safety Manufacturing is available in
three styles. The 675PF is a 6 mil orange nitrile disposable with long cuff.
The 775PF is a 6 mil orange nitrile disposable in regular length. Both styles
have freeze-dried aloe that activates during use to moisturize cracked and
chapped hands. The 800F is an 8 mil, black flock-lined long cuff disposable.
The lining keeps hands warm in cold conditions and absorbs perspiration in
warm conditions. 763/450-0110; www.globalglove.com.
johN Deere fiNaL

tier 4 exCavators
G-Series model excavators from John
Deere feature Final Tier 4 engines
to meet the strictest emissions standards. The 250G LC has a John Deere
PowerTech PVS 6.8-liter engine that
delivers 188 hp, while the 350G LC
and 380G LC have a John Deere PowerTech PSS 9-liter engine that delivers
271 hp. Diesel particulate filter cleaning occurs automatically and can go up
to 15,000 hours before ash removal. 800/503-3373; www.johndeere.com.
kirk key safety iNterLoCk

Eagle trapped key safety interlocking systems
from the Kirk Key Interlock Co. ensure users
follow a predetermined sequence of operation for
activating road, rail and sea tanker control valves in oil
refining and other industrial applications. Each step in
the scheme releases a uniquely coded key required to
move safely to the next step. The oversized keys cannot
be duplicated and the sequence cannot be circumvented. 800/438-2442;
www.kirkkey.com.
voLvo tier 4 fiNaL

CrawLer exCavators
Tier 4 Final/Stage IV-compliant EC250E
and EC300E crawler excavators from Volvo
Construction Equipment deliver 5 percent
increased fuel efficiency over previous
models and feature the Volvo ECO mode
that automatically reduces fuel consumption without performance loss in most
conditions. The integrated work mode system enables the operator to manually control flow to the hydraulics. E-Series
options include automatic idling and auto engine shutdown that reduce engine speed to idle if the machine remains idle for a preset amount of time.
828/650-2000; www.volvo.com/constructionequipment.
tommy gate
tuCkuNDer Liftgate
The Tommy Gate Tuckunder liftgate from
Woodbine Manufacturing Co. has a selfleveling, wedge-style platform (extruded
aluminum or steel treadplate) with 2,500or 3,000-pound lifting capacity and
bed extensions fitting either 96- or
102-inch-wide bodies. Features include hydraulic power-down, underride impact guard, 24-inch rubber dock
bumpers, snubber kit, low-profile, fixed toggle control and two-gauge, fulllength power cable and ground. 800/543-8428; www.tommygate.com.
CuLteC reCharger
v8 pLastiC ChamBer
The Recharger V8 plastic chamber
from CULTEC holds about 100 cubic feet of water and is IAPMO R &
T certified. Applications include
subsurface retention, detention,
recharging or controlling the flow
of stormwater. The chamber is 32
inches high and 60 inches wide with a capacity of 8.68 cubic feet per linear
foot. The internal manifold allows for design flexibility and decreased installation footprint. 800/428-5832; www.cultec.com.
guzzLer vaNe pump

pressure off-LoaD
optioN
The CL (Classic) industrial vacuum
loader with vane pump off-load system option from Guzzler Manufacturing is designed to handle liquid wastes
and slurries in an industrial setting, as
well as a variety of oil and gas applications, including drilling and mud removal, cleanup and recovery of raw material, oil sludge and water removal,
frac tank cleaning and general tank cleaning. The vane pump option enables
operators to pressurize the debris body at 14.5 psi for off-loading liquids and
sludge. The pump can also be reversed to create a vacuum up to 28.5 Hg for
vacuum loading liquids and slurries. 800/627-3171; www.guzzler.com.
soLar LeD iNNovatioNs

restroom poD Lights
Solar Pod Lights from Solar LED Innovations are designed to illuminate
portable restrooms in vineyards and
other nighttime farming operations.
The lights mount to the top of most restrooms, providing up to 24 hours of light
on a charge. The lights comply with Cal/OSHA Title 8, Section 3317 illumination requirements for nighttime agricultural operations. 484/639-4833;
www.solargoose.com.
geNeraL pipe geN-eye sD

viDeo iNspeCtioN system
The Gen-Eye SD video inspection system from
General Pipe Cleaners has a 10.4-inch LCD
screen, built-in waterproof keyboard, integral SD recorder and heavy-duty Pelican case. Weighing 10 pounds, the
inspection system can troubleshoot
3- to 10-inch lines with the docking
arm mounted to a full-size reel or 2- to
4-inch lines using a mini reel. 800/245-6200;
www.drainbrain.com.
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93
Industry News
Ditch Witch recognizes top dealerships
Advantage Funding names national sales manager
Ditch Witch recognized its top 10 dealers for 2013. Honored for their
service and support were Ditch Witch of North Carolina, Ditch Witch of
Mid-South, Ditch Witch of North Dakota, Ditch Witch Sales, Ditch Witch
UnderCon, Ditch Witch of Minnesota, Ditch Witch of Virginia, Ditch Witch
Northwest, Ditch Witch of Oklahoma & Arkansas and Ditch Witch Sales of
Michigan.
Advantage Funding named Carol M. Dmytriw national sales manager

for the independent commercial transportation lenders vocational truck
division.
Infiltrator installs
420,000-pound
molding machine
Infiltrator Systems installed
a low-pressure injection molding machine at its Winchester,
Ky., manufacturing facility.
Taking five months to engineer
and nine months to build, the
molding machine weighs 420,000 pounds and molds a 15-foot long,
245-pound polypropylene tank. The machine is being
used to produce the Infiltrator IM 1530 septic tank.
TBEI names corporate controller

Kari Carrouth
Truck Bodies and Equipment International (TBEI)

promoted Kari Carrouth to corporate controller. She had
been site controller for TBEIs Ox Bodies in Fayette, Ala.
Camex expands manufacturing facility

Camex Equipment Sales & Rentals completed the 47,000-square-foot
expansion of its Vacuum Industrial Products manufacturing facility in Nisku, Alberta.
LMK names vice president,

business development
Husky receives Easy Lift Handles, Quick Dump patents

Husky Portable Containment received U.S. patent No. 8,746,478 for its Easy
Lift Handles and patent No. 8,733,579 for its Quick Dump drain system on
the companys folding frame portable containment tanks.
GapVax adds Gulf Coast sales rep

GapVax named John Dean sales representative for the Gulf Coast. He
will also oversee the companys Texas office, repair facility and parts center.
Rhino Linings sponsors NASCAR truck race

Rhino Linings Corp. signed a multiyear agreement to be the title sponsor of the NASCAR Camping World Truck Series race at Las Vegas Motor
Speedway.
Vac-Con employees
collect clothing,
school supplies
Vac-Con employee owners held a clothing drive to benefit the Mission House, donating 2,333 items weighing 1,761
pounds. In 2013, Mission House
assisted 51 people living on the
streets of Jacksonville, Fla. to return to self-sufficient lives. Employees also held a school supply drive benefiting Project Reach Kids, an
organization that helps 1,100 homeless children in Clay County each year.
Garys Great Lakes expands facilities
LMK Technologies named Mike Czipar vice president, business development. He will be responsible for
working with the sales team to recruit, train and mentor
new municipal contractors and crews. He will also assist
with identification and integration of new products and
Mike Czipar
processes into LMKs product line.
Garys Great Lakes Plant Services, with financing from the U.S. Small
Business Administration 504 loan program, expanded to a new warehouse
and headquarters at 1030 East 10th Place in Gary, Ind. The 10-year-old company provides industrial vacuum loading services across the U.S.
Wastequip launches aftermarket parts business
Rod Sutliff, founder and chief executive officer for RS

Technical Services, passed away in August while taking
his daily walk around the RST campus. The 80-year-old
Sutliff, who had a recent history of heart problems, was a
guiding force in the closed-circuit TV inspection industry.
He helped pioneer the mainline pan-and-tilt camera and Rod Sutliff
the single-conductor panomorphic camera system. A resident of Petaluma, Calif., Sutliff is survived by his wife of 60 years, Kathleen,
and their children Thomas Sutliff, Michael Sutliff, Patricia McCarten, Paul
Sutliff, Mark Sutliff, James Sutliff and Kathleen Colsen.
Wastequip launched Go To Parts, a new business offering OEM aftermarket parts for waste, recycling and construction equipment.
Trans Lease opens Ohio office

Trans Lease, a commercial transportation finance company, opened an
office in Dayton, Ohio, to serve the eastern United States and Canada.
Huber Technology names president

Huber Technology promoted Henk-Jan van Ettekoven to president and
CEO of the Huntersville, N.C., subsidiary of Huber SE. He had served as director of marketing and service since 2007, responsible for strategic growth
opportunities, program and product development, along with aftermarket
sales in North America.
94
RS Technical Services founder,

CEO passes away
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ADVERTISING
Sanitation RemindeR PoStcaRdS,
BuSineSS caRdS and cuStom
coloR decalS: We are your resource
for marketing your business. Call 781844-8600 or visit us and see samples at
www.onsitecompany.com
(PBM)
AERAToRS
Blue Diamond E T P 80 heavy-duty linear
diaphragm air pumps $187.08. 800-7178807
www.Roland-Turbo-Aerator.com
www.whiteseptic.org
(P11)
Aerators: Multiflo alternative replacement $425 + shipping. Alternative replacement, NEW FILTER SOCKS, 30 per
case $425 + shipping. Spring clips to hold
filter socks in place, $3.86 per clip. alternative Jet aerator available $425.
Call us at 800-717-8807 or email us at
fabulousfungi@gmail.com. www.RolandTurbo-Aerator.com. Multi-Flo and NAYADIC are registered trademarks of Consolidated Treatment Systems, Inc. used here for
reference purposes only.
(P11)
Blue Diamond Aerators, 60-120 liters,
in stock, low cost. Free next-day shipping.
866-631-5124
(PBM)
BACTERIA/CHEMICALS
Become a Septic Maxx distributor today and
earn up to an extra $150 in profit on every
service call selling a quality product. Private labeling which means free advertising.
Call today for opportunities. Top bacteria/
enzyme product on the market. Dont be
fooled by competitors. We beat any quoted
price with a better product. Dont believe in
bacteria additives? We love non-believers!
www.septicmaxx.com 855-203-1682 (P11)
BUSINESSES
National Grease Recycling Inc. Let us
teach you how to recycle restaurants
waste, fryer grease and oil (yellow grease)
only. Big $. Over 30 years experience, will
guide you through complete process from
collection to processing to marketing to end
users. Dont lose your trap business to competitors that offer both services. We also
buy cooking oil, unprocessed, anywhere in
the country. Call for information. References
available. Dewey Walker, 813-752-9535 or
813-758-2552.
(PBM)
Retiring: Northeast excavating and septic

business for sale. Established customer database of 18 years. Includes: 2004 single-axle pumper, 2006 tri-axle pumper, 2004 Volvo
tri-axle dump truck, 2007 tandem-axle Volvo
dump truck, 2006 F550 4x4 dump truck,
2008 utility body 350 tool truck, 2008 tractor loader/back hoe w/cab, 2006 John Deere
450 bulldozer. 50' x 60' shop w/16' doors also available for rent.845-657-6505 (P11)
Portable toilet business for sale in Northern
California. Well established business. Multiple trucks, 500+ units include portable toilets, handicap units, toilets on wheels, handwash stations; also holding tanks and fresh
water systems. Customer base includes
contractors, special events and government contracts. Interested buyers please call
916-786-7510.
(P01)
Established 1964: A turnkey operation with
customers based in beautiful Southern Oregon. Portable toilets and septic pumping
business. 2.05 acre property, storage tanks,
building includes; storage, office space, and
more. Over 500 portable units. 5 handicap compliant, 6 service vehicles, 3 septic
pumping trucks. $450,000. Serious inquires
only. Office 541-772-9484
(P12)
Family-owned portable toilet business for
sale, owner wants to retire. Located it Saginaw County, Michigan serving Flint, Saginaw,
Bay City, Midland. 2009 F-550, 2008 F-550,
2001 F-550, 1999 F-550 pumper with flat
bed. 2007 Silverado pickup with slide-in
unit. 500 portable toilets, handicap units and
portable sinks. Well established and profitable business. Only interested buyers please.
Units and trucks in excellent condition.
989-746-0009
(P11)
Are you tired of extreme weather? Excessive competition? Extravagant disposal
fees/regulations? Or is it just time to get
your own business? Profitable, well established septic pumping company in beautiful northern New Mexico complete with
2,500-gallon Hino truck, 6 acres, disposal
site, 1,500 sq. ft. log cabin and everything
needed to run the business. I'm retiring.
$295,000. 575-774-6661.
(P01)
Portable toilet business for sale in Northern
New Mexico. Business located in the beautiful Sangre de Cristo Mountains, surrounded
by Taos Ski Valley Ski Resort, Red River Ski
Resort and Angel Fire Ski Resort. Owner operated for 23 years, business includes 400+
regular portable toilets, handicap accessible
units, portable sinks, 4 service trucks, 2
delivery trucks, and 4 delivery trailers. Business has extensive monthly rental customer
list, special events all summer, and government contract to provides toilets for fire
camps. If interested, contact Linda Calhoun
at calhoun@newmex.com or 575-754-2953.
(P12)
South Florida turnkey portable toilet business. Profitable with loyal customer base.
Servicing SW Florida. Marco Island, Naples,
Ft. Myers, Bonita Springs, Cape Coral, Bradenton, Sarasota, etc. 6 trucks, 500 toilets,
sinks, holding tanks, and trailers. We service
construction sites, special events plus emergency needs for units. Serious inquires only.
portapottyrentals@yahoo.com
(P11)
PARADISE FOR SALE! Bee's Honey Pots,
Inc., portable toilet company established in
1983 in the beautiful Florida Keys is for sale.
Based on Big Pine Key, Bee's is the oldest
established and largest portable toilet company in the Keys. Sole owner and operator
for the past 30+ years wants to go fishing!
Interested? Call 305-872-2287.
(P01)
Portable toilet company established for over
25 years in the metropolitan New York area for
sale. More than 250 portable toilets. 2 pump
trucks, 1 service vehicle, 10-toilet trailer, comfort trailer, sinks, holding tanks, etc. Owner retiring, terms available. Serious inquiries only.
Email outhouseinfony@gmail.com
(P12)
Business for sale in fastest growing county in
US. All or assets-only - taking top bids by Nov
1. Well-known & respected, family-owned
and operated septic tank cleaning company
based in Fort Bend County, Texas, servicing
the region southwest of Houston. Two (2)
vacuum trucks, both in good working order
with aluminum tanks & Allison auto. transmissions: 2007 Peterbilt with 4,000-gallon
tank; 1997 Chevy with 1,900-gallon tank.
Centrally located state registered transfer station in good standing with TCEQ,
500-barrel frac tank in good condition. 34
years worth of 7000+ satisfied commercial
& residential customer data. 281-342-9891.
kcheath@gmail.com
(P11)
Septic pumping (well established for 50
years), grease trap & cooking oil business
located on the Eastern Shore (DE, MD, VA).
07 Freightliner - 2,500 gallon, 99 Volvo 3,800 gallon; 99 GMC - 2,500 gallon; 99
International cooking oil truck, 09 Pipehunter w/05 Ford F250, camera w/ locator,
$950,000. Also available: 14 acres, house,
2 shops, land application permit for grease
trap waste. Serious inquiries only. Contact
mike@jobsitepumping.com.
(P12)
SELLING: Established, 20+ years, septic
pumping business in Southeastern Mass.
Serving 22 towns with excellent reputation. Pumping over 1,700,000 gallons a
year - residential and commercial. Sale of
business includes a 2007 Sterling LT9513,
Mercedes Benz 4000 Series engine, 410hp,
4800 Progress vacuum tank, PTO-driven
jetter system with two 75-gallon water
tanks. Our company has a solid income with
huge growth potential. Serious inquiries:
masepticco4sale@gmail.com
(P12)
Septic tank Service Business for Sale,

northeast Florida. Owner wishes to retire.
Callahan area north of Jacksonville, a fastgrowing area in Florida. Profitable, turnkey
business. 29 years in business with loyal
customer base. Two pump tuck operation:
(1) 1996 International 4900: DT466, 5-speed
transmission, 2-speed axle. 2,500-gallon capacity. 297,000 miles. Good tires,
excellent condition. (2) 2000 Freightliner
FL70: 8.3 Cummins, 6-speed transmission.
2,400-gallon capacity. 195,000 miles. Good
tires, excellent condition. Business includes
complete onsite lime 20,000-gallon stabilization plant in Northeast FL. Owner will train
and assist with licensing. Call for more information. Kenny Farmer 904-879-4701 or
904-545-0357.
(P11)
For Sale: Woman/family-owned portable toilet company with over 20 year history in New
Yorks Hudson Valley area servicing counties of Orange, Ulster, Sullivan and nearby
counties. A turn-key operation for sale with
hundreds of loyal customers. Both annual
and monthly customer base. Approximately
75 units including Standards, Handicaps,
Queens with flushing capability, Standards
with Hygolet seats, free-standing sink units,
all inventory and supplies. Units very well
maintained. Also included is 1999 GMC rack
body truck with lift gate and tag-along trailer.
Phone number and website to go with this
well-established, profitable business. Looking for interested but serious buyers. Contact
via email: jlee86@hvc.rr.com or Jennifer at
845-430-3094.
(P11)
www.RooTERMAN.CoM. Franchises
available with low flat fee. New concept. Visit
website or call 1-800-700-8062 x26. (PBM)
CoMPUTER SoFTwARE
Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m ,
Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m ,
FreeRouteManagementSoftware.com.
(P11)
DEwATERING
Flo Trend Systems Model SM-15-0-WS:
15-cubic-yard roll-off dewatering box. Can
be used with a hook lift. Box only used 1.5
years. Comes with rolling tarp. Does not
include polymer injection system. Asking
$14,500 OBO. 801-430-7287, UT
(P12)
Septic Receiving Stations: Dual-screen design, affordable, high capacity. Two models:
One sits over any open pit and the all new
stand-alone unit (newly designed screens
19.5 sq. ft. This will not plug with hair) - use
it anywhere. 208-790-8770
(P11)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m I T S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
98
2000 Ashbrook 2 Meter portable belt

press on 48ft. trailer with curtain sides. Dry
and liquid polymer. Rear folding discharge
conveyor. ................................ $218,000
P11
Call 800-663-8830, IN
California Consolidated-built used 16-yard

dewatering box. 1978 International Cargo
Star roll-off truck. $14,999. 208-790-8770 or
meyersvin@gmail.com. screencosys@gmail.
(P11)
com. screencosystems.com
FKC Screw Press, Class 'A'; JWC septage
receiving station; Fulton boiler; Spiroflow
bulk dispenser; Xerxes tanks and GormanRupp pumps. For additional information
contact John W. Campbell 231-547-4429 or
jwc@bigfishenvironmental.com
(P11)
DRAINFIELD RESToRATIoN
1997 Terralift: 6' probe. New engine. Works
great. Great starter machine. $6,500 OBO.
Call or email for pics. Wattsnc704@aol.com.
704-913-7685
(P11)
Soil Shaker 2000. Universal skid steer attachment for drainfield restoration. Buy factory direct. $6,250. Check us out on YouTube
or call 320-293-6644.
(PBM)
New and used terralifts for sale starting at
$20,000 used and $38,000 new. Financing
available. Call Dick Crane 800-223-2256.
(PBM)
Terralift Model 2000: Excellent condition.
$25,000 or best offer. Pictures available
upon request. 315-843-5600 or email
aalco@tds.net
(PBM)
GREASE UNIT
2006 Kenworth T800: DOT certified

3,500-gallon Keith Huber Berringer carbon steel. Full dump/door vacuum truck
with 1,400cfm blower. Cummins power
with Fuller transmission in tri-axle
pusher. 44k rears, 13k pusher, 20k front.
Ready for work.
KLM Companies
PBM
617-909-9044
New 3,200 U.S. gallon, carbon steel, DOT certified, 407/412 vacuum tank, dump type with full
open rear, door and a Presvac PVB 750 vacuumpressure pump installed on a 2014 Peterbilt 348
cab and chassis. (Stock #13577 A-D) www.
VacuumSalesInc.com, (888) VAC-UNIT
(822-8648)
(PBM)
Presvac 2,300 U.S. gallon, carbon steel with
a Masport H15W vacuum pump installed on
a 1993 Chevy Kodiak cab and chassis (Stock
#6615V) www.VacuumSalesInc.com (888)
VAC-UNIT (822-8648)
(PBM)
JETTERS-TRUCK
JET VACS
2006 Vactor 2112: 2006 International,

57,400 miles, 285hp Allison transmission. Rebuilt Vactor 2112, dual-fan,
1,500-gallon water tanks. 80gpm @
2,500psi. .............................. $157,700
P12
405-495-5110, oK
2007 Aquatech B10/1500: CAT 335hp

(EPA 04) with Allison automatic transmission. 88,000 miles. 1,400 hours. Roots
624 blower, 8" x 19' extendable boom,
pump-off option, internal tank flush,
6-function joystick. Excellent condition.
KLM Companies
PBM
617-909-9044
2001 Vactor 2110: 2001 Sterling,

29,200 miles, 3126 CAT 246hp, Allison transmission. Rebuilt Vactor 2110,
single-fan, 1,000 gallons of water.
60gpm @ 2,000psi. Excellent machine.
.............................................. $127,900
P12
405-495-5110, oK
JETTERS-TRAILER
Xtreme Flow Hot/Cold Jetter! Model

#HJ2TA8536, tandem axle trailer, 35 hp
Vanguard 8.5 gpm @ 3,600 psi, 325-gallon
water tank, 300' hose, General pump. Fully
loaded! List $34,995. On sale for $29,995.
800-213-3272,
PBM
www.hotjetusa.com
1999 Sterling w/K-7501 Jetter: 5.9

Cummins ISB, Allison automatic w/PTO,
air brakes. 26,000 GVW. Rear jetter
FMC Model 6540SC. 1,250-gallon tank,
1 hose. ..................................$29,900
Other trucks, jets and trailers available.
Call for details!
608-835-7767, wI
PBM
Perma-Liner Trailer - all accessories

and materials. Ready to start lining immediately. 2009 Express trailer. $50,000.
Email or call for more pics and info.
ecorbett@larryandsons.com
240-675-5058, MD
P11
1999 Vactor 2110: 1999 International,

Cummins 285hp, Allison transmission.
Rebuilt 2110 Vactor PD, 825 Roots
blower, 1,000 gallons of water. 60gpm
@ 2,000psi. Great unit. ......... $122,500
P12
405-495-5110, oK
2005 Ford F650: CAT C-7 (210hp);

6-speed; A/C; 26K GVW. Vacmaster
VNDS4000 vacuum excavator; JD diesel
(155hp); D+W blower; Boss air comp;
450-gallon Spoil tank w/hyd. dump.
Stock# 8364; 67,865 miles. .... $79,500
800-520-4704, PA
www.opdykes.com
PBM
1998 Sterling 2115 Vactor: Rebuilt

Roots 824 blower, 80gpm rodder pump,
extendable boom and hose reel. Good
rubber, multi-flow, Allison transmission.
Ready to work. ........................ $49,000
248-345-3993, MI
P11
Pre-owned 2008 Peterbilt 340 cab and chassis

with a 3,000 U.S. gallon carbon steel vacuum
tank unit with drum holder behind cab. (Stock#
6641CC) www.VacuumSalesInc.com (888)
VAC-UNIT (822-8648)
(PBM)
HAZARDoUS
wASTE UNITS
2015 Presvac/Freightliner: DOT certified
3,200-gallon polished stainless steel. Full
dump/door vacuum truck with Moro PM100
vacuum pump. Automatic, Cummins power.
46k rears, 20k front. Must see! KLM Companies 617-909-9044
(PBM)
Clean 2006 Peterbilt Vac-Con - Low

miles/hours, 12-yard debris tank. $79,000
407-947-6833, FL
P11
WE PAY CASH for used Vactors Call Jim @
352-427-6605
(P01)
99
JET VACS
2009 Sterling/Vac-Con LT8501: Cab: Sterling
LT8501, automatic transmission (unit 1009) Vac-Con, camera, boiler, remote control,
16" mercury. 5,000cfm sur 8", pump Giant
3,000lb. $220,000. 514-521-5060. www.
braultdrain.com ericgervais@rocketmail.com,
abrault@braultdrain.com
(P01)
Jack Doheny Supplies Inc. offers a full range
of late model combo units and DOT industrial
vacuum loaders. Call us @1-800-3DOHENY.
(PBM)
Vac-Con V390LHA combination unit with
Roots 827 blower, 1999 International Model 2554 cab and chassis. (Stock #3918C)
www.VacuumSalesInc.com, (888) VACUNIT (822-8648)
(PBM)
Vac-Con industrial machine mounted on a
pre-owned 2004 Sterling cab and chassis.
(Stock #8593C) www.VacuumSalesInc.
com (888) VAC-UNIT (822-8648) (PBM)
PIPELINE
REHABILITATIoN
CUES Kangaroo lateral reinstatement cutter.
$8,000. 310-879-9977.
(P11)
PoRTABLE RESTRooMS
WANTED - Portable toilets and half-high
units. Please contact Lance at 561-3469296 or lance@redtoilets.com
(P03)
Brand new 2014 F-550 XLT, 1,100 gallon (800w/300fw), dual-service toilet unit,
HXL-4V vacuum pump. Call for pricing
P11
800-326-9763
WANTED: Used Sebach Drop Box portables.

Will purchase with roof damage. Primarily interested in the caramel color. Photos/
questions/reply: eric@anderson-rentals.com
(P11)
PoRTABLE RESTRooM
TRAILERS
1999 International DT466: 7.3 liter,

5-speed. 550-gallon waste/450-gallon
fresh. More pics available. ...... $17,000
207-646-2180, ME
dsandsa1service@yahoo.com P12
2006 Volvo cab & chassis with a Vactor 2110

combination vacuum loader and high-pressure sewer cleaning system. (Stock #3483C)
www.VacuumSalesInc.com (888) VACUNIT (822-8648)
(PBM)
Pre-owned 2002 Sterling LT 9500 cab
and chassis with a Clean Earth Safe Jet
Vac 1015 combo unit. (Stock #3876C)
(PBM)
LEASE/FINANCING
100% financing available. Simple one-page
application, same-day response. For more information please call THE LEASING EXPERTS
@ 888-505-0060. WWW.TLEJAX.COM (P12)
western Equipment Finance, a bankowned direct lender, is committed to continuing to help you prosper. All equipment
types, new or used; we have the best rates
and terms you deserve. App-Only Financing and credit decisions within an hour. Call
the team you can trust, Jim Stekl at Western Equipment Finance 701-665-1647.
jim.stekl@westernequipmentfinance.com (PBM)
2010 Black Tie opt14E, 8x14, like-new

condition, used less than 10 times at
weddings. We are purchasing a smaller
unit. AC/heat, mens & womens, excellent
condition. www.blacktieservices.com/
pdf/OPTimum14e.pdf ...............$24,000
618-988-8300, IL
P11
2 Decons, 28' Tonto, 18' Royal, 2001 ASCI,
16' Presidential, 26' Presidential, portable toilet hauler trailers. 315-437-1291, NY. (PBM)
PoRTABLE RESTRooM
TRUCKS
Capital Connection is the leader in sanitation

equipment financing. From Jetters to toilets,
cameras to sewer trucks; we've been helping
companies grow for over 23 years. Call today
and let us help you acquire the equipment you
need to grow your business. Jeff can help you.
Pease call 808-214-4456.
(PBM)
2006 International 4300: DT466, Allison auto.,air brakes, a/c, 229k. Best
stainless steel tank (1100/400). Excellent condition. ......................... $39,500
Mike 901-452-7040, TN P11
North Star Commercial Credit: Commercial loans for trucks or equipment, flexible
purchase programs to fit your budget, 21
years in the industry. Contact Tom Myers,
877-804-2274.
(PBM)
2008 Ford F550 Satellite MD950, 600

waste/350 fresh, V-10 gas, automatic,
258,000 miles. $25,000. Pennsylvania. 724459-9670. portajohnrental@aol.com (P11)
Complete Portable Toilet service

truck mount units (turn-key), mounted on your truck or ours. Tool boxes,
dual work stations, dc10 washdown
pump, reversible vacuum pump, hose
reel, set up complete, toilet racks available. 1100 waste/400 fresh: $19,000,
1700 waste/600 fresh: $20,500. Any
custom options or sizes available!
TexLa Services
936-641-3938
www.texlaservices.com P11
2000 Int 4700 - $17,500; 2002 Int 4300 $23,500; 2006 Int 4300 - $39,500; Roll-off $23,500. Restrooms - $150. 256-757-9900
or www.pbsos.com.
(PBM)
2003 International: 2,000-gallon aluminum Progress vac tank, 1,500 waste/500
water. www.pumpertrucksales.com. Call JR.
@ 720-253-8014, CO.
(PBM)
2005 Chevy 5500: 130k miles. Crescent

Mfg. flat tank Model 1100. 750 waste, 350
fresh. Lift gate, Masport pump, can transport up to 8 units. Just got truck in trade,
has a blown motor. Selling for $10,000 as
is. Willing to split tank from chassis for the
right offer. Call Chris @ 505-870-4216 to
make a reasonable offer.
505-870-4216, NM
P01
1989 Ford LTL 9000: 425 CAT motor, 8LL
transmission, 3,500-gallon hoisted Transway industrial vacuum tank and pump with
650cfm. This truck is a pumping animal
in good condition. Ready to work. Asking
$16,500 OBO. Call 845-863-6080
(P11)
Too many trucks! All completely setup,
ready to work with extinguishers and triangles: 2006 chevy c5500 - Masport reversible pump and 900/300 tank. $30,000.
2005 Gmc c5500 - Masport reversible pump
and 900/300 tank. $30,000. 2000 F-550 5-speed, Conde Super 6 pump and 600/250
tank $15,000. 2000 Freightliner Fl70 - Rolloff truck, Galbreath 60,000lb. hoist. $38,000.
2008 F-550 - Automatic, 6.4 diesel Super
Duty flat bed $20,000. 2006 Best ind. Slidein - Stainless 600/200 tank setup with pony
engine. $8,900. Mark@aokportables.com.
478-718-9451.
(P12)
2002 International: 1,500-gallon Glendale

Manufacturing vac tank, 1,100 waste/400
water. www.pumpertrucksales.com. Call JR.
@ 720-253-8014, CO.
(PBM)
Clean 2008 Ford F450 diesel, auto., 4x4
chassis, flatbed. New aluminum vac tank vac
tank - 400 waste/200 water. New Conde vac
pump. Call for more info. www.pumpertrucksales.com. Call JR. @ 720-253-8014, CO.
(PBM)
2009 Ford F550: 4x4, diesel, auto, new
aluminum tank 400 waste/200 water, new
Conde vac pump. www.pumpertrucksales.
com. Call JR. @ 720-253-8014, CO. (PBM)
PoSITIoNS AVAILABLE
Vactor operators Wanted - Experienced
pipe cleaning operators for NYC/Long Island
based company. Must have knowledge of
sewer systems with ability to read drawings
& project prints. Mechanical background a
plus. Clean CDL a must, tanker endorsement a plus. NYC/Long Island prevailing
wages paid. Please forward resume to:
pipedr1@gmail.com
(P11)
Salesman needed for the Gulf Coast Region.
Must have a minimum of 5 years experience
selling vacuum truck services to industrial clients. Email resume to superiorfla@gmail.com
(P11)
100
Pipeline inspection/Robotic cutter operators Wanted - NYC/Long Island based

company seeking ambitious, energetic pipe
inspection truck operators with a minimum of two years experience. Must have
knowledge of sewer systems, ability to read
project prints and drawings as well as a
strong understanding of computers. PACP
credentials a plus. NYC/Long Island prevailing wages paid. Please forward resume to:
pipedr1@gmail.com.
(P11)
GapVax, Inc., a nationally recognized manufacturing business, is seeking a talented,
highly motivated individual to fill a full-time
Sales Position in the Midwest (Iowa based
preferred) region. GapVax is the leading
manufacturer of industrial and municipal
vacuum units and hydroexcavation units in
the United States. We provide the most reliable, comprehensive, and efficient mobile
vacuum units in the industrial and municipal markets. Specifications of the position
are listed on our website, www.gapvax.
com, click on the Now Hiring link in the left
hand column. Send resumes to Lthomas@
gapvax.com or 575 Central Avenue, Johnstown, PA 15902.
(CPMGBM)
PUMPS-VACUUM
Several trucks for sale: 2009 Peterbilt - 4,400-gallon tank; 2010 Peterbilt
- 2,500 gallon; 2015 Peterbilt - 4,400
gallon; 2008 International - 2,500 gallon. Jurop pumps and 4,000psi jetter
pumps. Call for details and pricing.
P12
318-797-2702, LA
2002 Freightliner FL70: 3126 CAT,

210hp, 5-speed automatic. 90%
front tires/80% rear, 194,00 miles,
leaf spring suspension. 10-hole Budd
wheels, air brakes. 5-year-old Erickson
2,300-gallon vacuum/pressure tank,
Masport 400 pump. Masport primary/
secondary/pre-filter pumper scent. 20
top and rear hatches, 3"/4"/6" rear
valves. 3" front load, 50-gallon freshwater, PTO drive. ....................$35,000
b-lineconst@msn.com
P11
360-426-4221, wA
2007 Peterbilt 357: Cummins ISM

380hp, 8LL. Only 10,000 miles! Jugler
grey water filtering system, 4,800-gallon
tank, NVE blower, jetter, heated valves.
Perfect condition. .................. $150,000
774-272-3164, MA
P12
1999 International 8100: C-10 CAT,
Spicer 10-speed, air ride, heated valves.
3,500-gallon tank, MEC 8000 pump,
270,000 miles. Half-tread tires. $37,500
920-765-1903, wI
P11
New, used and rebuilt vacuum pumps and

tanks. Most major brands. Parts in stock.
Quick turnaround. 20 years experience.
866-735-7327
(P03)
SJHI Liquid Ring Pump model LPHR, used
and tested before removal. www.VacuumSalesInc.com, (888) VAC-UNIT (8228648)
(PBM)
Buy & Sell all makes and models, new & used
vacuum pumps & high pressure water pumps,
and good used replacement parts. Call for an
inventory sheet and save. www.Vacuum
SalesInc.com, (888)VAC-UNIT (822-8648)
(PBM)
2008 Ford F-650: Out of business.

Under CDL. 6.7 Cummins engine.
1,500-gallon tank. Masport vac pump.
6-speed. 115,170 miles. One owner.
........................................ $50,000 OBO
615-870-7346, TN
P11
RENTAL EQUIPMENT
Liquid vacs, wet/dry industrial vacs, combination jetter/vacs, vacuum street sweeper &
catch basin cleaner, truck & trailer mounted jetters. All available for daily, weekly,
monthly, and yearly rentals. VSI Rentals,
LLC, (888)VAC-UNIT (822-8648) www.
vsirentalsllc.com
(PBM)
SEPTIC TRUCKS
1998 International 4700: 184,464 miles on
truck, 10k miles on recent overhaul. Remanufactured injectors, new radiator. 2,300
gallons, lift and dump, Masport HXL400W,
4-inch discharge, 3-inch suction and aluminum tool box. Truck is ready to work.
$50,000 OBO. Terry 214-457-2795. (P11)
2009 International 5900I SBA: 470

CAT, 8-speed LL, 5,500-gallon aluminum, heated valves, Garnet level indicator, NVE 957 blower. ................$95,000
hapchuk@hapchukinc.com
724-222-6080, PA
P11
2006 International 4300: Owner driven,
200,000 miles. 2,600-gallon tank, Masport
pump. Excellent condition- new truck on the
way. $43,000. 352-686-1001
(P11)
2008 Sterling LT9500: Mercedes 6cylinder (450hp). Fuller 8LL. Aluminum

wheels, A/C, power locks & windows, 66k
GVW. Dickirson Septic Truck, 3,000 gallon, steel tank. Masport PTO-drive pump.
149,278 miles. Stock# 8405 .... $79,500
866-250-8260, PA
www.opdykes.com
PBM
Turn-Key Vacuum Tank Units: 3,600gallon, unit mounted on your truck

or ours; $20,000. 3,200-gallon truck
units; 19,500. 2,500-gallon truck units;
$18,000. 1,500-gallon truck units;
16,000. Self-contained vacuum skids,
1,000-gallon; $10,500. 2,500-gallon
painted tanks ready to mount; $13,000.
PortaPotty trucks and any custom options or sizes available!
TexLa Services
936-641-3938
www.texlaservices.com P11
2006 International 7500: HT570, Imperial
4,000-gallon aluminum tank, 10-speed Fuller, 18,000 front, 40,000 rear axle. $95,500.
775-315-5140
(P11)
1997 Mack CL 713: 5,700-gallon tank

quad, 8LL Eaton/Fuller transmission,
Wallstein pump, E7 Mack engine. More
pictures via email ....................$55,000
Questions - Call 920-765-1903, wI
pennau298@gmail.com
P11
1999 Freightliner FL112: Only 80,000 miles.
3,000-gallon tank, Moro AC4 pump, 64kGVW,
230hp Cummins diesel, 10-speed Fuller Road
Ranger, 3-axle, locking rear differentials.
$55,000. California. 831-440-0168. (PBM)
Quitting business! 1999 International Transway vacuum truck: 2,500 gallons, low
miles. $31,500 OBO. 1984 Ford municipal
jetter: low miles, 1,500 gallon, 36gpm @
2,000psi. $9,900 OBO or take both trucks for
$38,000. Clean, well-maintained California
trucks. Call for photos and details. 949-7012687 or 949-307-0933
(P12)
1999 Ford F750 with a 2,500-gallon vacuum

tank and hoist. Truck has a new Cummins
diesel with less than 50k miles. Also has a
spare vacuum pump. Unit has many new
parts but does need hose trays and a paint
job. Unit is running daily. $17,500. Pictures
available. Call or text 734-731-5256 or email
dbergeron@live.com
(P11)
1993 Western Star: Under 100K miles.
Engine good. Some air leaks. 4,000-gallon
steel tank. Masport H15W pump. Located
in Elko, Nevada. $30,000. Call Joe 775934-7384
(P11)
2000 Freightliner FL70 with 74,000 very
low actual miles, CAT 3126 pre-emission,
6-speed transmission, 2,300-gallon steel
custom-built tank, Battioni WPT600 vacuum
pump. New paint. $32,500. 563-927-5823
(P11)
101
SEPTIC TRUCKS
1989 Ford 9000: 4,000-gallon tank. The
truck runs great. Ready to work. $22,000.
Call 631-236-3639.
(P12)
1999 Freightliner: 2,500-gallon tank truck.
Very good and strong truck. Comes with everything needed to work tomorrow. Needs
front head light assembly. $25,000. Will
email photos. 727-422-5229.
(P11)
1997 Volvo/Autocar 5,000-gallon vacuum truck. Cummins N-14 engine, Eaton
8LL transmission, Presvac pump. 20,000
front/56,000 rear axles. 225,000 miles. Reason for sale: Updated equipment. Truck pictures upon request. Priced to sell $33,500.
Contact Frank King 978-452-7750. (PBM)
1995 Kenworth Cabover: Steel tank, Masport
400 pump. In use thru August. Comes with
hoses, ready to run. 300k on truck, 80k on
motor. Fair condition. Tight turning truck. Can
send pics. 215-237-0552. $13,000. (P11)
1997 F-800: 2,500-gallon Transway tank,
TSI-250 pump, 33,000GVW, 6-speed.
Cummins 5.9 diesel, 210hp, 186,000
miles. $17,500. Runs & pumps great.
315-773-4135 NY
(P11)
1987 Kenworth T600A: CW CAT 6-cylinder.
Eaton-Fuller 15-speed. 8-bag A-R suspension.
3,365-gallon vacuum tank, Masport 75 pump.
$31,000. www.pumpertrucksales.com. Call
JR. @ 720-253-8014, CO.
(PBM)
2003 International 4300: DT 466 new inframe overhaul; Allison auto., 136k miles,
used 1,200-gallon steel vac tank, under CDL;
PV3 vac pump. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
2008 Ford F750: 260 Cummins, 7-speed,
rear locking differential, New 2,500-gallon
vac tank, new Jurup pump. www.pumpertrucksales.com. Call JR. @ 720-253-8014,
CO.
(PBM)
1996 western Star: Detroit Series 60,
18-speed transmission. Hendricks suspension. 3,365-gallon vacuum tank, Masport
400 pump. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
1994 Peterbilt 377: Detroit Series 60,
10-speed transmission. 3,365-gallon vacuum tank, Masport HXL pump. www.pumpertrucksales.com. Call JR. @ 720-253-8014,
CO.
(PBM)
2000 Peterbilt: 300hp CAT, 9-speed, rear
locking. Excellent condition. New 2,300-gallon vac tank. www.pumpertrucksales.com.
Call JR. @ 720-253-8014, CO.
(PBM)
Eight great older pump trucks - $35,000

each. Big power. Jake brakes. 3,365-gallon
vacuum tanks, Masport pumps. All makes &
models. www.pumper-truck.com. Call JR @
720-253-8014, CO.
(PBM)
New 4,600 U.S. gallon, carbon steel vacuum
tank and a RCF 500 vacuum-pressure pump
installed on a (1) 2012 & (4) 2013 International 7600s cab and chassis. $169,900 each
includes 12%^ F.E.T. (Stock #13509 A-E)
(PBM)
SERVICE/REPAIR
Dynamic Repairs - Inspection Camera
Repairs: 48 hour turn-around time. General Wire, Ratech, Ridgid, Electric Eel, Gator
Cams, Insight Vision, Vision Intruders. Quality service on all brands. Rental equipment available. For more info call Jack at
973-478-0893. Lodi, New Jersey. (PBM)
T&T Tools, Probes, Hooks: Probes feature

steel shafts with threaded and hardened tips.
The insulated Mighty Probe tested to
50,000 volts. Top Poppers open manhole
covers easily. Free catalog. www.TandT
tools.com. Phone 800-521-6893. (PBM)
TRUCKS MISCELLANEoUS
ToYS
Septic pumper and vacuum die-cast toy
trucks: In your choice of colors and logos,
several cabs available. Call 877-450-2100,
write to Granite State Collectibles, PO Box
440, New Ipswich, NH 03071; or www.
granitestatecollectibles.com.
(PBM)
2006 Isuzu NPR Cab/Chassis: 190hp

6-cylinder diesel with automatic transmission, a/c, 150-inch wheel base, 14'
frame rails. Super clean inside and out,
well maintained, 223,000 miles. $12,900
P12
Call 209-495-1461, CA
TRAILERSVACUUM/TANKER
TANKS
Used Tanks: Lely 1750 (1,500/250) and
Lely 2500 (2,000/500) vacuum tanks: Septic or portables: Full hose trays. 1750 dismounted on trailer - $8500. 2500 on 2006
IHC 7600 that needs motor. Battioni MEC
8000 pump and DC10 wash pump included $19,000. Info and pics: info@tigertoilets.com
225-937-9416
(P11)
2012 Progress 4,000-gallon aluminum septic tank in excellent condition. $25,000. Call
Aaron @ 276-620-0533.
(P12)
1994 Presvac DOT certified 5,500-gallon stainless steel full-tipping trailer with
self-contained Duetz diesel engine and
Presvac PV750 vacuum pump. New DOT
inspections. Work ready.
KLM Companies
617-909-9044
PBM
2003 RD Mack: 500hp, 8LL, 20F/58R,

100,000 miles, J&J steel body. Call for
pricing.
866-720-4999
www.tankservicesinc.com PBM
Pre-owned petroleum, steel, 3,800 U.S. gallon, carbon steel, vacuum pressure tank.
(PBM)
Pre-owned 3,000 U.S. gallon carbon vacuum tank unit. TANK ONLY - NO PUMP.
VacuumSalesInc.com (888) VAC-UNIT
(822-8648)
(PBM)
Vacuum Tanks - New: Sizes from 1,9004,000 gallons. Great deals! Check us out:
3,600-gallon for $14,000 and 4,000-gallon for $15,000. All complete! Will make
you a great deal! Delivery available.
www.JEagleTanks.com. Contact Jerry:
JEagleTanks@yahoo.com or 800-7212774.
(PBM)
TooLS
Crust Busters: Portable, lightweight machine, guaranteed to mix up septic tanks and
grease traps! Save time and money! www.
crustbusters.com, 1-888-878-2296.(PBM)
Imperial Vacuum Trailers: In stock,

6000- and 6300-gallon aluminum singlecompartment Imperial vacuum trailers.
Call Mike
800-558-2945 Ext. 328 PBM
1975 Fruehauf 10,000-gallon tanker, three

axle. $12,500 OBO. Washington state.
Call Randy at 360-301-0249 or e-mail
northsoundss@netzero.net for pictures. (P11)
New Presvac, 5,500 U.S. gallon, carbon
steel DOT certified 412 vacuum pressure
trailer with a front porch mounted PVB-750
vacuum pressure pump, driven by a Deutz
air-cooled diesel engine. (Stock #13525V)
www.VacuumSalesInc.com, (888) VAC(PBM)
UNIT (822-8648)
1994 white/GMC Tank Truck: CAT

motor, 3,500 - 4,000 gallon tank, R-260
pump. Mechanically sound and ready to
work! Located in Northern VA. ..$29,000
P12
703-361-4517, VA
1998 Ford L9000 with 4,000-gallon carbon
steel 2-compartment waste oil tank, Blackmer pump with strainer, ReCon Cummins
engine with Fuller transmission on air-ride
suspension. $18,500. KLM Companies 617909-9044
(PBM)
1998 Ford L9000: CAT engine, 140,000
miles, 9-speed transmission, Henderson
suspension. 3,500-gallon carbon steel tank,
NVE 350cfm pump. Pictures upon request.
$19,000 OBO. Any questions please call
Terry 303-210-9688.
(P11)
102
Wanted: Air mover truck in good working

condition in Missouri area. We are willing
to spend up to $40,000. Guzzler, Gap or any
type considered. 636-259-4400.
(P11)
Two Trucks offered! 1996 International vacuum pumper trucks with

304 stainless steel rolled barrel tanks!
4,300-gallon. Rebuilt engines - DT466
with 30,000 miles on one and 15,000
other. Dumping vibrators. Masport liquid-cooled vacuum pumps. ..... $97,000
763-350-1784, MN
P11
VANES
2006 Sterling LT95 Guzzler CL vacuum truck with top-loading boom, Hibon
8702 (5,300cfm blower). Excellent condition, private sale. ..... Asking $135,000
P11
416-410-7222, ontario
1999 International Guzzler Ace HighDump with NEW (less than 100 hrs.)
Roots 27" blower. Fresh paint, 161,517
miles. 305hp CAT C-10. Great truck Ready to work! .........................$99,500
903-738-2917, TX
P01
American Industrial Components: Our vanes

are manufactured from the highest quality
laminated materials available and are fabricated to exact tolerances and specifications.
800-272-7557
(PBM)
wANTED
Wanted to Buy: Vactor 2100s and late model
Guzzlers. Cash. Phone 800-336-4369. (PBM)
VACUUM LoADERS
wATERBLASTING
SUBMIT
YOUR
CLASSIFIED
AD
ONLINE at
www.pumper.com
in your ad, be sure it can be

used in all areas nationwide.
FILL
a job opening
BID OUTan upcoming job

ANNOUNCE
contracted services offered
SELL
1997 Volvo Autocar with Keith Huber

Dominator. DOT 407 coded. Two (2) LC
44 pumps. 880cfm. Cummins M-11.
350hp. 40,000 lb. rear end. 20,000
lb. steers. Full-opening rear door, tank
hoist, vibrator, tag axle, rear work lights,
full-length hose trays. Never used for
hazardous waste. Located in Colorado.
...................................... $105,000 OBO
Contact Steven 303-299-9300 P11
If you are using an
800 NUMBER
2001 Gap Vax HG57 WET/DRY on Volvo WG64, 5,500 cfm, 27 Hibon blower,
Cummins engine, chassis tank and bag
house, in good condition, ready for work.
KLM Companies
617-909-9044
PBM
1989 White Guzzler for $20,000; 1999 King

Vac (needs blower) for $25,000; 1977 Vactor
(rebuilt blower) for $20,000. Various other
equipment at www.usienviro.com. Call 423635-9739
(P11)
used equipment
OBTAIN
a position wanted
FINd IT
IN THE
2004 Kenworth T-800 with Keith Huber Dominator. DOT 407 coded. Never
used for hazardous waste. Cummins
M-11. 425hp. 40,000 lb. rear, 20,000
lb. steers. Steerable 13,500 lb. tag
axle. Two (2) RFW 200 vacuum pumps.
1,250cfm. Dual 6 pneumatic-controlled
inlet and outlet valves. Vibrator, fullopening rear door, hydraulic tank hoist,
full-length hose trays, rear work lights.
...................................... $165,000 OBO
2001 Kenworth T-800 with Keith

Huber Dominator. DOT 407 coded.
Never used for hazardous waste. Cummins M-11. 450hp. 40,000 lb. rear,
20,000 lb. steers. Steerable 13,500
lb. tag axle. Two (2) RFW 200 vacuum
pumps. 1,250cfm. Dual 6 pneumaticcontrolled inlet and outlet valves. Vibrator, full-opening rear door, hydraulic tank hoist, full-length hose trays,
rear work lights. Located in Colorado.
...................................... $155,000 OBO
Gardner Denver T-375M: Bare Shaft pump.

Gardner Denver T450M Bare Shaft pump
NLB 20-200: 12 gpm @ 20,000 psi. Gardner
Denver LC-1500: 390 gpm max, 15,000 psi
max. NLB 36-200 6 gpm @ 36,000 psi. HT150S 25 gpm max 10,000 psi max, Shell Side
Machine, Wheatley 165: 30 gpm @ 10,000
psi, Wheatley 165: 17 gpm @ 20,000 psi.
Wheatley 125 with aluminum bronze fluid
end. Boatman Ind. 713-641-6006. View @
www.boatmanind.com.
(PBM)
CLASSIFIEDS!
In Pumper magazine and on the web.
Pumper.com
103
TRADE AssociAtions
If you would like your wastewater trade association added to this list, send contact information to editor@pumper.com.
Serving the Industry
Visit your state and provincial trade associations

Alabama
Indiana
New Hampshire
Alabama Onsite Wastewater Association

www.aowainfo.org; 334/396-3434
Indiana Onsite Waste Water Professionals Association

www.iowpa.org; 317/889-2382
New Hampshire Association of Septage Haulers

www.nhash.com; 603/831-8670
Arizona
Iowa
Arizona Onsite Wastewater Recycling Association

www.azowra.org; 928/443-0333
Iowa Onsite Waste Water Association

www.iowwa.com; 515/225-1051
Granite State Designers and Installers Association

www.gsdia.org; 603/228-1231
Arkansas
Kansas
Arkansas Onsite Wastewater Association

www.arkowa.com
Kansas Small Flows Association

www.ksfa.org; 913/594-1472
Professional Onsite Wastewater Reuse

Association of New Mexico
www.powranm.org; 505/989-7676
California
Kentucky
North Carolina
California Onsite Wastewater Association

www.cowa.org; 530/513-6658
Kentucky Onsite Wastewater Association

www.kentuckyonsite.org; 855/818-5692
North Carolina Septic Tank Association

www.ncsta.net; 336/416-3564
Colorado
Maine
Colorado Professionals in Onsite Wastewater

www.cpow.net; 720/626-8989
Maine Association Of Site Evaluators

www.mainese.com.
North Carolina Portable Toilet Group

www.ncportabletoiletgroup.org; 252/249-1097
Connecticut
Maine Association of Professional Soil Scientists

www.mapss.org.
Connecticut Onsite Wastewater Recycling Association

www.cowra-online.org; 860/267-1057
Delaware
Delaware On-Site Wastewater Recycling Association
www.dowra.org
Florida
Florida Onsite Wastewater Association
www.fowaonsite.com; 321/363-1590
Maryland
Maryland Onsite Wastewater Professionals Association
www.mowpa.org; 443/570-2029
Michigan
Michigan Onsite Wastewater Recycling Association
www.mowra.org
Georgia
Michigan Septic Tank Association

www.msta.biz; 989/808-8648
Georgia Onsite Wastewater Association

www.onsitewastewater.org; 678/646-0379
Minnesota
Georgia F.O.G. Alliance

www.georgiafog.com
Idaho
Onsite Wastewater Association of Idaho
www.owaidaho.org; 208/664-2133
Illinois
Onsite Wastewater Professionals of Illinois
www.owpi.net
104
New Mexico
North Carolina Pumper Group

www.ncpumpergroup.org; 252/249-1097
Ohio
Ohio Onsite Wastewater Association
www.ohioonsite.org; 866/843-4429
Oregon
Oregon Onsite Wastewater Association
www.o2wa.org; 541/389-6692
Pennsylvania
Pennsylvania Association of Sewage Enforcement
Officers
www.pa-seo.org; 717/761-8648
Minnesota Onsite Wastewater Association

www.mowa-mn.com; 888/810-4178
Pennsylvania Onsite Wastewater Recycling Association

www.powra.org
Missouri
Pennsylvania Septage Management Association

www.psma.net; 717/763-7762
Missouri Smallflows Organization

www.mosmallflows.org; 417/739-4100
Nebraska
Nebraska On-site Waste Water Association
www.nowwa.org; 402/476-0162
Tennessee
Tennessee Onsite Wastewater Association
www.tnonsite.org.
Texas
Texas On-Site Wastewater Association
www.txowa.org; 888/398-7188
Virginia
National Onsite Wastewater Recycling Association

www.nowra.org; 800/966-2942
National Association of Wastewater Technicians
www.nawt.org; 800/236-6298
Waste Water Nova Scotia

www.wwns.ca; 902/246-2131
Washington
Wisconsin
Wisconsin Onsite Water Recycling Association
www.wowra.com; 608/441-1436
Wisconsin Liquid Waste Carriers Association
www.wlwca.com; 608/441-1436
NATIONAL
Water Environment Federation
www.wef.org; 800/666-0206
New Brunswick Association

of Onsite Wastewater Professionals
www.nbaowp.ca; 506/455-5477
Nova Scotia
Virginia Onsite Wastewater Recycling Association

www.vowra.org; 540/377-9830
Washington On-Site Sewage Association

www.wossa.org; 253/770-6594
New Brunswick
Ontario
CANADA
Ontario Onsite Wastewater Association

www.oowa.org; 855/905-6692
Alberta
Alberta Onsite Wastewater Management Association
www.aowma.com; 877/489-7471
British Columbia
Ontario Association of Sewage Industry Services

www.oasisontario.on.ca; 877/202-0082
Saskatchewan
WCOWMA Onsite Wastewater Management of B.C.

www.wcowma-bc.com; 877/489-7471
Saskatchewan Onsite Wastewater

Management Association
www.sowma.ca; 877/489-7471
Manitoba
Canadian Regional
Manitoba Onsite Wastewater Management Association

www.mowma.org; 877/489-7471
Western Canada Onsite Wastewater

Management Association
www.wcowma.com; 877/489-7471
Onsite Wastewater Systems Installers of Manitoba, Inc.

www.owsim.com; 204/771-0455
3 DAYS OF HANDS-ON BUSINESS

BUILDING & NETWORKING
ORLANDO, FLORIDA GAYLORD PALMS

MARCH 25-27, 2015
EARLY REGISTRATION:
ONLY $395 PRIOR TO NOV 25, 2014
ADDITIONAL REGISTRANTS FROM SAME COMPANY SAVE $100
WWW.PUMPERPROFIT.COM 866-933-2653
105
Powervac 3800
w/ Jetting Package
> DOT 407/412 Code Tank
> 3800 CFM Blower
> 27" HG Vacuum
> Acoustic Enclosure
> Waste Tank: 15 Cubic Yard SS 316
> Water Tank: 600 US Gallon SS 316
> Water Pump: 10 GPM @ 4000 PSI
> Alum. 5454 Bright Finish

> 2 Compartment,
Both 2000 US Gallon
> PV 750 Vacuum Pump
> 27" HG Vacuum
> Wash Pump: 3 GPM @ 2000 PSI
> Transfer Pump: 30 GPM
> Heated Valves & Cabinets
Quality
is our Trademark
Rest Room Service
Dump Trailer /
Tractor Combo
Stainless Steel 316
> DOT 407/412 Code Tank
> 900 CFM Blower
> 27" HG Vacuum
> 7800 US Gallon Tank
> Axle Spacing & Tank Size
Configured To Your
State Regulations
Work with us ... We listen!

4131 Morris Drive
Burlington, Ontario, Canada L7L 5L5
Fax: 905-681-0411
Nationwide Sales & Service
800-387-7763 | 905-637-2353 | www.presvac.com

November 2014

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November 2014 www.pumper.com

New marketing and old-school service a

2014 Dodge MD950

Take a Satellite 2150 gallon tank, put it on a Kenworth chassis

what it normally takes two or three.

popular MD1600, give us a call.

For more information or a quote,

* Plus FOB MN Factory

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FRUITLAND BLUE is recognized around the world as

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Pumper November 2014

DEDICATED TO THE LIQUID WASTE INDUSTRY

Cover Story: The Injection Solution

COLE Publishing Inc.

10 Reading Between the Lines:

Drainfield Restoration Explored

In northern Minnesota, Dale Wicklund crafted a

Pro-Pump/Hi-Count bacteria product from

16 Profile: A Fresh Perspective

26 After Hours: The Beat Goes On

70 Septic System Answer Man:

74 Classy Truck of the Month

76 Overheard Online: A Tough Lesson

A customer learns the hard way about the importance

Check out the latest online-only content at the

34 Preview: WWETT Your Appetite

82 Product Focus/Case Studies:

46 Building the Business:

Use these techniques to ease the fear and tension that

Product Spotlight: Injection-molded, potable water

56 State of the State:

After seven years of legislative work, the Georgia

104 Associations List

Laying Groundwork For Disposal

60 Money Manager: The Bonus Trap

64 Rules & Regulations

Pumper November 2014

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2015 WATER & WASTEWATER EQUIPMENT,

Consolidated Fabricators ...... 32

KeeVac Industries, Inc. .......75

Abbott Rubber Co., Inc. ......14

Acro Trailer Company .........36

Amesbury/Bandlock Prod. ..95

Kentucky Tank, Inc. ............68

Pressure Lift Corporation....62

Presvac Systems, Ltd. ......108

Ecological Laboratories, Inc. .66

Arcan Enterprises, Inc.. ......65

Armstrong Equipment ...........9

Five Peaks ..........................29

Flo Trend Systems, Inc. ......35

Best Enterprises, Inc. .........41

Masport, Inc. .........................3

GapVax, Inc. .......................37