Documente Academic
Documente Profesional
Documente Cultură
LETTER OF UNDERTAKING:
LETTER OF INTERNSHIP:
5.EXECUTIVE SUMMARY
Every student of master has to practically work for six to eight weeks for more learning
of theoretical concept which he read during the session. It is very helpful during practical
life and awareness about the economy of the country. This purpose is to explain the
student with practical work that how to apply what they have learnt in practical work. It
is nice opportunity for the student to have shut relationship in theoretical concept and
practical work.
I got the chance to get my internship from one of the renowned bank of Pakistan The
Habib Bank Limited, Pakistan, it was a nice opportunity for me to apply my theoretical
work and learn from seniors having years of experience. All the efforts on the way are
summarized in shape of this Internship Report. Internship Report contains the Short
History of Banking, Banking in Pakistan, Introduction of Habib Bank Limited,
Organization Breakdown structure, Organization Hierarchy Chart, Introduction of
different departments.
TABLE OF CONTENETS
ACKNOWLDGEMENT- 3
EXECUTIVE SUMMARY- 4
TABLE OF CONTENETS- 5
EVOLUTION OF BANKING: 6
BANKING IN PAKISTAN: 6
ABOUT HABIB BANK LIMITED: 7
BRIEF HISTORY: 7
ORGANIZATIONAL CHART: 8
BOARD OF DIRECTORS: 8
ORGANIZATIONAL STRUCTURE: 9
VISION, MISSION AND VALUES: 9
Vision: 9
Enabling people to advance with confidence and success. 9
Values: 9
Our values are the fundamental principles that define our culture and are brought to life
in our attitude and behaviors. It is these values that make us unique and unmistakable.
Our values are defined below: 9
DEPARTMENTS & RESPONSIBILITIES: 9
AWARDS: 10
6. EVOLUTION OF BANKING
This history of banking is traced to as early as 2000 B.C. The priests in Greece used to
keep money and valuables of the people in temples. The origin of banking is also traced
to early goldsmiths. They used to keep strong safes for storing the money and valuables
of the people. The goldsmiths used to issue receipts for the money and other valuable
assets deposited with them. These receipts could be used for settlement of transactions
because people had confidence in the integrity and solvency of goldsmiths. When it was
found that these receipts were fully accepted in payment of debts; then the receipts were
drawn in such a way that it entitled any holder to claim the specified amount of money
from goldsmiths. A depositor who is to make the payments may now get the money in
cash from goldsmiths or pay over the receipt to the creditor. These receipts were the
earlier bank notes. The second stage in the development of banking thus was the issue of
bank notes.
BANKING IN PAKISTAN:
I observed during my internship was that I came to known the historical background of
Banking & Financial sector and its improvement and growth since the formation of
Pakistan.
At the time of partition there were only 631 bank branches in area which came under
Pakistani control. But due to blood shed and violence at large scale, most of the branches
were closed. At that time Bank of India was acting as central bank for both countries and
same currency notes were used in both territories. But Reserve Bank of India was biased
and Set down Pakistan on many occasions such as the issue of funds transfer etc.
Thus some drastic steps were taken in government sector for the improvement of overall
position. The private sector also responded positively. Some of the steps taken by the
government in this regard were as under:
o
o
o
o
In 1990 the government decided to denationalize all the nationalized institutes. For this
purpose, amendments were made to Nationalization Act 1974 and two nationalized banks
were privatized. Along with this a permission to open banks in private sector was also
granted.
The- privatized banks are;
o
o
o
o
ORGANIZATIONAL CHART
PRESIDENT
BOARD OF DIRECTOR
REGIONAL CHIEF
ZONAL CHIEF
BRANCH MANAGERS
BOARD OF DIRECTORS
Sultan Ali Allana
Chairman
Sajid Zahid
Director
Ahmed Jawad
Director
Moez Jamal
Director
ORGANIZATIONAL STRUCTURE
HBL is organized along functional lines with eight core divisions namely Corporate &
International Banking, Retail Banking, International Banking, Audit & B.R.R., Credit
Policy, Asset Remedial Management (ARM), Information Technology Group and
Human Resources Group.
Vision:
Enabling people to advance with confidence and
success.
Mission:
To make our customers prosper, our staff excel and create value for shareholders.
Values:
Our values are the fundamental principles that define
our culture and are brought to life in our attitude and
behaviors. It is these values that make us unique and
unmistakable. Our values are defined below:
Excellence
Integrity
Customer Focus
Meritocracy
Progressiveness
1.
2.
3.
4.
5.
Debit card
Cheque book to the customer
Automatic bill payments from account
Overdraft facility
Clearing services etc.
Reason for closing customer account:
Bank ay close this account due to some reason:
1. Death of a customer
2. Notice by a customer
3. Customer insanity
Death of a customer:
In the case death of the customer, bank may close the account and stop all
transaction related to the person. Bank stop further transaction such as cheque issue,
money transfer etc.
Notice by the customer:
Bank may close this account on the demand of the customer. Customer gives
application to the bank for closing this account.
Customers insanity:
Bank terminates this account due to mental of the customer. Bank stop this
transaction with this customer. It is all too easy for the customers needs by the desires of
others within a bank who interpret the customer needs through their own prism. His
insanity of the customer, to the knowledge of the bank, has the effect of revoking this
authority, and the bank would not be necessary in paying the acceptances. That the bank
has not been officially notified of the customer's insanity does not indicate
Cash department
Cash department has vital role in the banking sector. All cash transaction represent in this
account such as cash received fro customer, import and export transaction, bill payment
etc. It involves cash payment and receipt transaction in it.
These are following perform various function in this department:
Acceptance of deposit
Cheque payment
Collection of funds
Remittances
Transfer of funds from one account to another
Verification of signature
Posting
Heading of prize bond
There are some functions of cash department in the bank:
Receipts and payments:
Cash will be received by the Receipts from the customers in the bank. In the receipts, the
name of the account holder, account number, name of the branch, dates etc are involved.
Customer must also make certain that the receipts are signed by the person which deposit
cash. In some cases, cash is received from receipt department.
Deposit cash in customer account:
When the customer wants to deposit amount in his account .The account in which the
cash will be deposited. Then customer will receive amount and credit the customers
account that shows increase in customers bank accounts.
Payment of cash:
After posting the cheque the operation manager cancelled the cheque and returned
back to cashier. The cashier enters the cheque in cash paid registered and pays against the
second signature of receiver on the back of the cheque.
Credit department
A simple but practical definition of credit is "the ability to buy with a promise to pay," in
other words, to obtain present value for a promise to pay in the future. The word "credit"
is derived from the Latin "credo. The banker knows that he may be asked to expand
credit. He first satisfies himself that the ability is such as to defend assurance. This
information is obtained from personal knowledge of the borrower. Trade inquiries are
directed to people selling goods to and competitors of the borrower. If all this information
is satisfactory, the capital factor is studied in the borrower's financial statement which
balance sheet should be taken off at normal intervals. This ratio is often called the 2 to 1
ratio, but differs in business. In short, the distinguish between a safe risk and an unsafe
one that is the quality that marks the good banker.
This is including different latter issue in the credit department:
Establishment of letter of credit:
In case party enjoying regular limit, the L.C is established without adopting the procedure
mentioned above. However the amount of L.C should not exceed the regular limit. The
major non-fund based facilities that are considered as a part of regular credit facilities are
letter of Credit and Bank Guarantee. Banks charge commission for the services rendered
by them and commitments on the pact of the bank these are allowed after making out a
very careful and detailed assessment of borrowers requirement.
Types of credit
These are many types of credit of habib bank which are given below:
Demand finance:
Packing credit
Demand finance to student
Loan to staff
Loans are offered to the staff in various categories
secured
Which are diifernt forms given below
1. share certificate
2. deposits
3. mortgage of property etc
unsecured
DEPOSIT DEPARTMENT
Bank deals in money and they are merely mobilizing funds within the economy. They
borrow from one person and lend to another, the difference between the rate of borrowing
lending forms their spread or gross profit. Therefore we can rightly state that deposits are
the blood of the bank which causes the body of an institution to get to work. These
deposits are liability of the bank so from point of view of bank we can refer to them
as liabilities.
REMITTANCES
DEMAND DRAFT:
Demand draft is a written order drawn by a branch of a bank upon the branch of
same or any other bank to pay certain sum of money to or to the order of specified
person. It can be issued to the customers as well as non customer against cash chaque and
letter of instruction. Demand draft is negotiable instruments that can be negotiating at any
time before its cancellation. Its Legal provisions are same as that of cheque.
Following parties are involved in demand draft:
Applicant
issuing branch
Drawee branch
Beneficiary
A demand draft may be issued against the written request of the customer before issuing
it must be seen that the demand draft is in order.
The DD application must be scrutinized by the counter clerk in respect of following
points.
Applicant
Drawing branch
Drawee branch
Beneficiary
Following important things should be included in TT:
Full name of the beneficiary or account number should be mentioned in the application
form.
Instruction regarding mode of payment should be obtained.
A record in the remittance outward register should be maintained.
All the remittance must be controlled through number or codes.
pay order:
Pay order is an instrument through which payment can be made from one bank to
another bank. Pay order is meant for bank own payment but in practice they are also
issued to customers.
Following parties are involved in pay order:
Applicant
issuing branch
Payee
MAIL TRANSFER:
Mail transfer is not negotiable and the procedure of it is same with the
procedure of DD.When a customer request the bank to transfer his money from this bank
to any other bank of the branch of same bank in the city, outside the city of outside the
country the first thing he has to do is to fill an application form. In which he states that I
want to transfer the money from this bank to that specific bank by mail. If the customer is
the account holder of this bank, the bank will debit his account and the concerned officer
will fill forms to make the mail transfer complete.
If the customer is not the account holder of the bank, then firstly he has to deposit
the money and then rest of the procedure will be adopted to transfer his money.
Risk:
If the exporter has been / will be defaulted the laps of funds of authorized dealers.
Cheating or misuse of funds, SBP may cause to impose not any penalty but also
termination of bank employee or change of management or authorized dealers reputation
may destroy.
Part
Part II
Post shipment
EE
EF
Preshipment
Party request
statement
statement
total realization
it include
Under taking
& negotiation
total
Undertaking
DP note
SBP financed
realization
DP note
Form D
but on which
Form D
Commercial invoice
Form E SBP
Proof of purchase
Bill of Lading
of raw material
Form E
finance
availed not
include.
Part A
This means after making a shipment the exporter prepare all relevant shipping
documents and evidence of shipment. The exporter contact his bank w.r.t to lodge the
documents and send a one set of shipping documents to export finances department to
allow him post shipment part I under SBP scheme.
Required documents at the time of finance allow to party
D/Pnote
Under taking on non judicial stamp paper
L/C
Party request letter
Form D
Commercial invoice
Penalties:
Provide proof of shipment against relevant sales contract or L/C on which finance obtain
Substituted the old L/C or contract with new one after assurance that against new L/C.
Restrictions/prohibitions
Evidence of shipment submit to SBP within 180 days or within time period fixed by SBP
In case of substitution against new L/C or sales contract make sure that the exporter has
not availed pre or post shipment finance through any other bank.
How to calculate penalty?
Non shipment
180 days *1000000* 0.37/1000=66600
Short shipment
Finance amount
1000000
Shipment
800000
D/P note
Under taking on non judicial paper
Party request letter
Short fall in EE statement penalty:
Days*amount of finance*rate(0.37)/day/1000
When the property in the goods is charged as security of loan from the bank but the
ownership & possess
Application form.
Photocopy of I.D card.
Copy of memorandum and article of association (in case of limited company).
Ownership deed of office.
Fee payment.
Certificate of incorporation.
Applicant should regular taxpayer.
The major exports from Pakistan are surgical goods, sports goods hand noted goods,
leather goods, textile goods, etc.
Export procedure:
All the exports work under the imports and exports act that is changed by the state in
every year. When the importer send the L.C to bank in respect to import or when the L.C
comes to the advising bank from the issuing bank then the concerned officer allot the
number to the L.C and get registered. The concerned officer write down the name of
issuing bank and the party name in a register and intimate the party about L.C. the
exporter after receiving the L.C from bank will prepare the documents as per the L.C
usually the following documents have to be prepared by the exporter:
Bill of lading
Covering letter
E- Form
Bill of exchange
Packing list
Commercial invoice
Quota documents in case of quota country
Certificate of origin
Special custom invoice
The export form (E-FORM):
E-FORM means export form which is the first and foremost requirement for
the exports from Pakistan. It is control instrument by Govt of Pakistan by which it
monitors the receipts from exports and checks the goods that are transferred without
foreign exchange. all banks which are engaged with the foreign exchange are required to
print and maintained the E form that is checked by the state bank of Pakistan. For export
an e form is issued by the bank on the request letter of a company. Two separate registers
are maintained by the bank one for his use and the other one are for the requirement of
the SBP. On issuance of E forms the banker lists it in the register and makes sign from
the exporters. Banks record the name of party, amount, the goods description, port of
destination, importer name port of loading etc.
is not the export so please cancelled their e form. On the other hand bank at the time of
receiving the letter will stop the e form and cancelled the all documents.
IMPORTS
Imports regulation:
Import is being regulated by the ministry of commerce and the government of
Pakistan under the import and export act:
Categories of imports:
Imports are classified into the following categories:
It is the written undertaking by the bank (issuing bank) pay to the seller (beneficiary) at
the request or as per the instruction given by the opener (applicant) pay at sight or at the
future date, a stated sum of money against the required documents. The documents
include the commercial invoice, certificate of origin, insurance policy or certificate and
the documents of transport relating to the mode sending goods. L/C is therefore is an
arrangement of security for the parties. The conditional guarantee is related to the
documents only and not on the underlying
goods or services.
Establishment of letter of credit
Procedure:
The person applying for the letter of credit must be registered with the EPB. The opening
bank verifies this registration or otherwise exemption. This is mentioned in the I form.
The importer also shows the valid certificate of an organization membership. A category
pass book is issued by the EPB for registered importer specifying his category. This book
is centralized by the centralized banks in the city. It is not necessary for the bank to hold
the original copy of the pass book of all the importers. But some times the importer gets
L.C from more than one bank so the bank have to hold the photo copy of this pass book.
The applicant can get the application from any branch of the Habib Bank Limited.
However only some branches are authorized to open L.C. That branches how are not
authorized have to contact with the authorized branches to open an L.C. The authorized
branches in such case require the certificate from the applicant branch that the required
formalities are fulfilled and the approval was obtained with required margin.
For establishment of letter of credit, the importer requests the opening bank with the
following documents:
1)
Credit application form is an agreement between the bank and the customer on the basis
of which the letter of credit is opened. This form contains the undertaking of the importer
that get the documents from the bank at the mark up price. It contains the following
information:
All the goods imported under the documentary credit must always be insured. In
accordance with our country import policy, insured must be issued by a Pakistani
insurance company or the foreign company operating in Pakistan and such company must
be approved by the bank. Insurance covered based on the following:
5) I FORM:
This form is used at the time of retirement of documents against L.C established
earlier for reporting to the transaction to SBP through the bill of entry deptt. It has four
copies that is used as follows:
corporate head the branch concerned prepared the memorandum for the corporate
banking head for obtaining his approval.
In case party enjoying regular limit, the L.C is established without adopting the procedure
mentioned above. However the amount of L.C should not exceed the regular limit.
Revocable credit:
The letter of credit that can be cancel with the consent of importer, without
giving any prior information to the exporter.
2) Irrevocable letter of credit:
The letter of credit that can be cancelled by the mutual consent of the both
parties. Only one party cannot cancel it.
3) Irrevocable confirmed letter of credit:
When an issuing bank authorizes and or request to an other bank to confirm his
irrevocable credit and adds its confirmation. Such confirmation constitutes a definite
undertaking of such bank in addition to that of the issuing bank. There are following
other letter of credits:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Revolving Credit
Transferable Credit
Back to Back Credit
Green Clause Credit
Red Clause Credit
Clean Documentary Credit
Transit Credit
Stand by Credit
Sight Credit
Parties to a credit:
The applicant:
The applicant of the letter of credit is called the importer or buyer. The buyer requests to
the bank to open a documentary letter of credit in favor of the seller.
Modes of payment:
Sight letter of credit:
The seller submit all the documents with draft in the importer country
Complying with the all terms and conditions. The payments are made on the presence of
the documents.
Usance letter of credit:
Under these circumstances it is agreed that the payment will be made after a
specified period. So the payment is made after or on the expiry of that date.
Buyers obligations:
Payment of price.
License authorization and formalities.
Contract of carriage and insurance.
Taking Delivery at time.
Transfer of risk.
Division of cost.
Notice to seller.
Proof of delivery.
Inspection of goods.
Possible problems in international trade:
Non-payment.
Delay in delivery.
Financing, how and against what.
Currency restrictions.
Regulatory restrictions.
Documentation and mode of settlement.
ICC rules and INCO terms.
FUNCTIONAL RESPONSIBILITIES:
Right Now the responsibilities assigned to HR department at Corporate Center
can be categorized under three heads:
Background:
The banking council of Pakistan was responsible for the recruitment, selection
and allocation of human resources. After the dissolution of the Pakistan Banking Council,
the Banking & Financial Services Commission of Pakistan is responsible for these
activities.
Procedure:
Staff requirements are met according to the changing needs of macro environment
scenario and particularly the arising needs of the bank itself. A need analysis is
conducted. After assessing the human resources requirements and screening of the
applications, most probably, the suspects are invited for a written test.
Short listed candidates are called for an interview for personality and social appraisal.
Interviews are a mix of direct and indirect interviewing techniques and information
required.
The selected candidates are sent for training of six months training from MDIs.
The training is through the lectures regarding banking procedural guidelines and other
behavioral aspects. After the completion of training employees are allocated to different
offices. The effective management of people in an organization requires an understanding
of motivation, job design, reward systems, and group influence.
Recruiting
Retention
Succession planning
Risk Management
Diversity in our workforce
Management information
Progressive compensation and benefits design and implementation
Employee communications and relations
Training needs analysis, program design and implementation
Performance evaluation
Work-life initiatives
FUNCTIONAL RESPONSIBILITIES:
The main responsibilities under this department are:
MARKETING DEPARTMENT
The marketing department in HABIB BANK LIMITED is very strong. It is the
main source of gaining and maintains the customers that can give a large profit to the
bank. There are five relationship managers in Habib bank and every person is responsible
for the credit of his party.
CUSTOMER DEALING:
HBL corporate center only deal with the following categories of business:
Then the RM sends it to the authorities who accept or reject the proposal. If they accept the
proposal they announced a credit range for the party. At the end RM sends the proposal to
CAD deptt custody and check.
OR
It is not more than 15 days if the customer wants to increase this facility he has to contact
with the head office.
fund based:
It is first type of credit facility. In this facility the bank actually provides fund to customers.
2)
Second type of credit facility that does not provides fun but only give the guarantee. If the
customer is unable to make the payment at maturity date then bank will be responsible to
make the payment.
1. 1.
Every body knows that knowledge does not increase without practice .practice is an important
mean to improve the knowledge. Therefore university provides internship programmed of six
to eight week in different organization during MBA so that we could able to apply in theoretical
concepts to practical.
I started internship on 5th may to 25th June in water works road branch of habib bank.
Work
1.
2.
3.
done
1.
2.
3.
In this account department I gain the particle knowledge about opening. This department
deals with opening account and saving account for its customer and all matters regarding
there off. The customer opening account/saving accounts can be categorized as following:
1)
individual
2)
firm
3)
company
4)
trust
5)
staff
6)
others
OPENING AN ACOOUNT:
In order to open an account first of all the customer has to fill a form prescribed by the bank.
The person is required to bring some reference or introduction for opening the account.
Introducer may be a person who has an account with HBL.
Some important information regarding introducer e.g. the name and account number
of the introducer is written on the space provided on the specimen signature cards. Then in
order to find out whether he is a true introducer or not a letter is sent to him thanking him for
this introduction, so that any thing wrong may come into notice.
There are different requirement for different types of accounts and account holders. An
important thing is that the customer should have a corporate customer. The corporate
customer limit is 40 million and this branch always deals the corporate customer.
One person can open only one account in the same branch with the same category.
In the event of death of an account holder the credit balance will be transfer to the
heirs of the diseased individual account.
Services charges will be deducted periodically as prescribed from time to time on the
accounts that are under the limit of specific account.
Services charges are not applicable on that accounts that are prescribed as exempted.
Account holder can only withdraw the sum of money by his own account by cheque.
Data punching
Data punching means feeding of data collected into the computer daily or weekly. We punch
data daily which include in the account. First, we enter transaction of customer on the basis of
buying and selling daily in the customer account then we punch customer data one by one
according to dates and sequence. Through data punching, we can easily transfer the data and
money to another account and determine the account information. After debt and credit
amount, we punch data according to their account in the computer so that we could check
data easily. We make cash debit vouchers.cash credit vouchers,sundry debtor and sudry credit
vouchers,transfer vouchers,internal account vouchers ,cross branch vouchers. We give detail
in the system .these all
Public dealing
Public dealing means have good behavior with the public for increasing efficiency and growth.
Bank deals with the customer and provides information of accounts and others which relates
to the accounts. Bank guides that how to open account and forms fill to open new account.
Bank issues cheque to the customer for opening new accounts. Bank asks to the customer
about their needs and requirements and fulfill on time.
Following are includes in public dealing: Accounts Opening, Check book issuance, Standing
instructions, Marking stock payments, Debit Credit card issuance, Activation of dormant
accounts, Making inoperative account into operation, Recovering of multiple charges availing
bank facilities, issuance of bank account statements
Balance Sheet
2010
2009
2008
Liabilities
Bills Payable
Borrowings From Financial Institutions
Deposits and other Accounts
Subordinated Loans
Liabilities against assets subject to finance lease
Other Liabilities
Deferred Tax Liability
Net Assets
Represented By:
Shareholder's Equity
Share Capital
Reserves
Un appropriate Profit
Total equity attributable to the equity holders of the
Bank
Minority Interest
Surplus on revaluation of assets - net of tax
(Rupees in '000)
81,516,883
35,990,301
30,339,344
245,016,986
434,998,560
15,876,545
8,835,326
34,478,466
79,527,191
29,560,309
5,352,873
209,421,147
432,283,588
16,475,939
8,172,590
40,333,882
5 6,533,134
39,364,297
6,193,787
129,833,446
456,355,507
34,588,444
14,751,252
12,186,848
887,052,411
821,127,519
749,806,715
9,774,749
37,430,333
721,069,137
4,281,835
10,041,203
48,121,649
653,452,460
4,212,080
9,828,082
46,961,165
597,090,545
3,954,925
24,971,618
26,204,580
2 5,663,411
797,527,672
8 9,524,739
742,031,972
79,095,547
683,498,128
6 6,308,587
10,018,800
27,671,813
4 4,121,103
9,108,000
25,801,889
36,325,458
7 ,590,000
23,656,044
3 1,933,178
8 1,811,716
71,235,347
6 3,179,222
7,713,023
7,860,200
8 90,099
8 9,524,739
79,095,547
6 6,308,587
2010
2009
2008
(Rupees in '000)
7 9,999,852 74,751,375
63,376,047
3 4,090,368 33,088,536
26,525,556
4 5,909,484 41,662,839
36,850,491
7 ,559,458 8,276,180
3 0,895 (51,396)
3 89,273 1 ,387,354
6,904,919
3 72,598
1,909,887
7 ,979,626 9,612,138
3 7,929,858 32,050,701
9,187,404
27,663,087
4 ,928,705
6 07,440
2 ,893,454
2 ,619,905
1 1,049,504
4 8,979,362
4,620,148
452,823
1,692,776
3,176,865
9,942,612
41,993,313
4,518,408
1 ,300,975
2 ,374,318
3 ,088,994
1 1,282,695
3 8,945,782
2 3,053,860 21,733,407
1 78,148
372,957
1 78,700
3 ,540
5 11,373
397,668
2 3,922,081 22,507,572
21,425,361
2 00,163
64,751
3 23,575
22,013,850
9 ,331,828 7 ,827,137
6 94,898 (1,079,473)
(582,499) 4 39,434
9 ,444,227 7 ,187,098
1 5,613,054 12,298,643
1 5.58
8 ,308,611
2 33,100
(2,473,891)
6,067,820
10,864,112
1 2.28
1 1.83
2010
2009
2008
(Rupees in '000)
25,057,281 19,485,741
(318,539)
(281,152)
16,931,932
( 1,111,810)
Adjustment for:
Depreciation/amortization/adjustments
Reversal against diminution in the value of investments
Provision against Non-performing loans and advances-net of
reversals
Amortization of premium on investments
Gain on sale of property and equipment-net
Miscellaneous provisions
(288,836) (171,403)
(607,375) (452,555)
24,449,906 19,033,186
1,670,958
1,387,354
1 ,625,943
1 ,909,887
7,559,458 8,276,180
(65)
(268)
69,755
257,155
(16,993)
(29,386)
209,043
321,561
9,876,529 11,883,554
34,326,435 30,916,740
6 ,904,919
8 ,077
8 54,925
( 41,840)
5 72,761
11,834,672
27,457,552
(24,986,471)
840,914
(10,274,430) (4,851,108)
5,859,907 (1,951,264)
(29,400,994) (5,961,458)
(4,565,657)
( 81,087,692
(6,355,923)
( 92,009,272
67,616,677 81,053,273
(10,691,316) 4,098,973
(266,454)
260,126
(1,350,947) 4,083,696
55,307,960 89,496,068
60,233,401 114,451,350
(10,137,565)(12,265,104)
50,095,836 102,186,246
6 5,792,418
( 12,033,4440
(5,590,148)
5 ,657,085
53,825,911
(10,725,809)
(11,600,790)
( 22,326,599)
(35,957,034)(78,588,907)
319,465
624,628
(948,433) (1,835,161)
51,667
104,288
37,444,490
2 37,291
( 2,662,833
1 08,033
1,666,058
389,273
(197,242)
(1,309,052)
15,622,880
308,619
1,689,707
3 ,037,018
(36,225,716)(78,005,445)
38,163,999
Sub-ordinate Loans
Dividend Paid
Net cash flows from (used in )financing activities
(58,868)
(5,450,436) (4,173,059)
(5,450,436) (4,173,059)
( 2,730,251
(2,789,119)
8,419,684 20,007,742
108,541,351 84,639,657
1 3,048,281
7 5,518,830
546,149 4,440,101
109,087,500 89,079,758
117,507,184 109,087,500
7,330,320
82,849,150
9 5,897,431
In graphs 2008 should be near origin. Round the figures upto 2 decimal
places
You need to provide complete working of the ratios. You are required to carefully
study the table regarding maturities of assets and liabilities. Where you can easily
find the current and long term part of assets and liabilities. Assets and liabilities
having upto 1 year maturity are considered as current assets and current liabilities.
This table is given in the annual report of the selected bank. You need to re-calculate
the current and long-term parts of assets and liabilities according to this table.
The liquidity of a firm is measured by its ability to satisfy its short term obligations as they
come due.
These are includes:
Current Ratio:
Current ratio = current asset/current liabilities
2010
Rs. In 000
843738619/770745837
1.0947041
2009
Rs. In 000
772621047/737819892
1.0471675
2008
Rs. In 000
666335481/679543203
0.9805638
Comments:
The current ratio of 2010 and 2009 is quite acceptable as compare to 2008.
It means that its current ratio is less liquid. There is small increase in industrys ratio which
can meet the short term obligations of 2010 and 2009 as compare to 2008.
2010
Rs. In 000
843738619-434998560
2009
Rs. In 000
772621047-432283588
2008
Rs. In 000
666335481-45635507
/770745837
0.5303176
/737819892
0.4612744
/679543203
0.9134077
Leverage ratios measure the degree of protection of suppliers of long term funds.
These include:
2010
Rs. In 000
2 3,922,081[a1] /34090368
0.7017255
2009
Rs. In 000
22,507,572/33088536
0.6802227
2008
Rs. In 000
22,013,850/26525556
0.829911
Comments:
The time interest ratio shows the lower value. Firm is not able to fulfill its
interest obligations. It is also called interest coverage ratio.
Debt Ratio:
Debt Ratio= Total liabilities/ total assets.
2010
Rs. In 000
2009
Rs. In 000
2008
Rs. In 000
797,527,672/887,052,411
0.8990762
742,031,972/821,127,519
0.9036745
683,498,128/749,806,715
0.9115658
Comments:
These values indicate that the firm has financed close to total of its assets with
debt. The higher this ratio, the greater the firms degree of indebtedness and the more
financial leverage it has.
2010
Rs. In 000
797,527,672/81811716
9.7483308
2009
Rs. In 000
742,031,972/71235347
10.416626
2008
Rs. In 000
683,498,128/63179222
10.818401
Comments:
It is a ratio of amount invested by outsiders to the amount invested by the owners
of the business. This ratio indicates the low margin of safety to the creditors.2009 and 2008
has high ratio as compare to 2010. The firm would not be able to meet the creditors claim
because of low assets or shareholder equity.
Debt to tangible net worth ratio= Total Debt / Tangible Net worth Ratio.
working of Tangible net worth required
2010
2009
2008
Rs. In 000
9.7483308 [a1] /80689413
1.2081
Rs. In 000
10.416626/70922957
1.4687
Rs. In 000
10.818401 /51557334
2.0983
[a1]797,527,672
2010
Rs. In 000
750322590/(750322590-+8
1,811,716)
750322590/668510874
1.122379
2009
Rs. In 000
683869120/(68386912071,235,347)
683869120/612633773
1.1162772
2008
Rs. In 000
856678881/(856678881-6
3,179,222)
856678881/793499659
1.079621
Comments:
This ratio is relating the long-term debt to the permanent capital of the bank. It
shows that the fixed assets decrease than previous years which show a good sign. This ratio is
considered to be satisfactory.
Profitability Ratios
Profitability measures enable the analyst to evaluate the bank or firms profits with respect to
a given level of sales, a certain level of assets or the owners investment. Without profits, a
bank or firm could not attract outside capital
Net Profit Margin:
Net profit margin = (Net income/ Net sale) * 100
2010
Rs. In 000
(15,613,054/79,999,852)*100
19.52%
2009
Rs. In 000
(12,298,643/74,751,375)*100
16.45 %
2008
Rs. In 000
(10,864,112/63,376,047)*100
17.14%
2010
2009
2008
Rs. In 000
Rs. In 000
Rs. In 000
(23,922,081[a1] /887,052,411)*100(22,507,572/821,127,519)*100 (22,013,850/749,806,715)*100
2.69681
2.74106
2.93594
Comments:
This ratio shows that the returns on assets are decreasing as compare to
previous years but overall profit with its available assets is increasing.
DuPont Return on Assets:
DuPont return on assets = (Net income/sale)*(sale/total asset) *100
2010
Rs. In 000
(15,613,054/79,999,852)*(
79,999,852/887,052,411)*100
1.7604
2009
Rs. In 000
(12,298,643/74,751,375)*
2008
Rs. In 000
(10,864,112/63,376,047)*
(74,751,375/821,127,519)*100(63,376,047/749,806,715)*100
1.4975
1.4487
2010
Rs. In 000
2009
Rs. In 000
2008
Rs. In 000
( 2 3,922,081[a2]
/887,052,411)*100
2.69681
(22,507,572/821,127,519)*100 (22,013,850/749,806,715)*100
2.74106
2.93594
[a1]25,057,281
[a2]= 2 5,057,281+ 3 4,090,368
2010
2009
Rs. In 000
Rs. In 000
(15,613,054/81,811,716)*100 (12,298,643/71,235,347)*100
19.08%
17.26%
2008
Rs. In 000
(10,864,112/63,179,222)*100
17.19%
Comments:
Return on equity indicates the net income by the total equity of the owners. In
the year of 2010, the total equity is increasing than previous years and net income is also
increasing. In the year of 2010, the total equity is grater than net income. It means that
generally, the bank has high return, the better off are the owners.
2010
Rs. In 000
2009
Rs. In 000
2008
Rs. In 000
These include:
2010
Rs. In 000
7 9,999,852 /887,052,411
0.0902
2009
Rs. In 000
74,751,375/821,127,519
0.0910
2008
Rs. In 000
63,376,047/749,806,715
0.0845
2010
Rs. In 000
7 9,999,852 /739,205,903
0.1082
2009
Rs. In 000
74,751,375/706,687,146
0.1057
2008
Rs. In 000
63,376,047/647,715,497
0.0978
Market Ratios
Market ratio relates a firms market value, as measured by its current shares price to certain
accounting values.
These include:
2010
Rs. In 000
5,450,436/10,018,80
0.5440
2009
Rs. In 000
4,173,059/9,108,000
0.4582
2008
Rs. In 000
2,730,251/7 ,590,000
0.3597
2010
Rs. In 000
15,613,054/10,018,80
1.56
2009
Rs. In 000
12,298,643/9,108,000
1.35
2008
Rs. In 000
10,864,112/7 ,590,000
1.43
Comments:
This ratio is decreasing as compare to previous years. In these ratios, net
income is greater than no of shares outstanding. Thats why, the earning per share is
decreasing and growth rate as well as. It shows low profitability between the shareholders.
AWARDS:
2010
'HBL wins Best Emerging Market Banks award in Pakistan 2010'
2009
'The Best Emerging Market Bank in Pakistan'
'Buzziest Brands'
15. Conclusion/Recommendation:
RAFIQ has become a creditable name in the textile industry of Faisalabad. In a bid to prepare
itself for the challenges / opportunities of the barrier free trade Textile Vision 2005, their
planned spinning unit will help them reap the benefits with competitive edge of cost effective,
quality products. The company has already started exporting quality yarn to various buyers in
the region. We may improve net return on funded facilities from the relationship by
rationalizing the credit portfolio in accordance with their financial requirements as proposed.
In view of the above, we recommend the proposal for approval.
Bank has different schemes which should express to the required customer so that
They are introduced reasonable shares in the market.
Bank should provide interest free loan to the scholar students for their encouragement.
v
Habib bank should introduced computerize system in all branches. Through it, bank can
increase more efficiency in the work than without it.
v
Habib bank should create plan for opening a customer account with bank where he could
easily know about the procedure of filling forms or cheque of new accounts. It saves a lot of
times of banks and staff who perform it.
v
Habib bank should increase communication with customer so that they could more
establish public relation and expand its growth.
v
Habib bank must introduce marketing programs for the clients so that they could easily
know about the market development of bank because it is problem for clients that he has no
idea for usage of new marketing term.
v
Bank should have same behavior with the customer. Bank should not adopt such a
behavior which creates problems between the customer and banker. For example, bank show
good behavior with very close person and bad behavior show with other person. It is not good
position for the banking growth.
look after theaffairs of the Bank. Each Regional Head Quarter is headed by a Chief Executive
andassisted by General Manager Operations and General Manager Support Services. TheRegional
Head Quarter controls the branches in their area.Overseas operations consist of 65 main branches,
two affiliates, two representativeoffices and two subsidiaries.President, from Head Office at Karachi
controls the officers of the Bank with the help ofthe senior management. Functional responsibilities
of the Banks are broken into sevengroups known as1) International Operations Group2) Corporate
Banking and Treasury Investment Group3) Retail Banking and Operation Group4) Finance, Audit
and Administration Group5) Assets Remedial Management Group6) Credit Policy Group7)
Corporate Bank, Financial Institutions and Project Finance GroupIn addition to the overall controlling
authority, president also manages the InternationalOperations Group individually. While the Senior
Executive Vice Presidents superviserest of the functional groups. Each Senior Executive Vice
President is individuallyresponsible for the group which is assigned to him.At the level of provinces
there are Regional Head Quarters headed by Regional ChiefExecutives (RCE). Each RCE is
assisted by GM operations and GM Support Services.Branches are also controlled by the RCEs.
Circle Offices of the past times have beenremoved to reduce Managerial Layers, which were
working under the control of ZonalOffices. This happened as a result of policy of beginning new
changes in theorganizational structure.2.1.6.2 Organizational Chart of HBLA chart defines the line of
authority in an organization and its departmentation. It is asortof visual presentation of the
organizational structure. It specifies the duties andresponsibilities of the personnel of the
organization. The Organizational chart of HBL isgiven below.2.1.6.3 Organizational ChartChairman
6. PresidentBoard ofDirectorsSEVPInternationalOperationsSEVP CorporateBanking & TreasurySEVP
RetailBanking &InformationTechnologySEVP Finance, Audit& AdministrationSEVP Asset
RemedialManagementSEVP Credit PolicySEVP Corporate Banking,financial institute &
ProjectFinance2.1.7ANALYSIS OF ORGANIZATIONAL STRUCTUREThe purpose of an
organizational structure is to help in creating an environment forhuman performance. It is then, a
management tool and not an end in its own. Althoughthe structure must define the task to be done,
the rules so established must also bedesigned in the light of abilities and motivation of the human
recourse available. Byanalyzing the organizational structure of HBL presence of the following
elements can befound in its structure.2.1.7.1 Centralized Decision MakingBy looking at the
organizational structure of HBL would be found that the structure atHBL is a critical one. All the
decisions are made at the top management level and thesubordinates have to obey these decisions.
This trend in the decision making shows apattern of rigidity in structure of HBL.2.1.7.2 Downward
CommunicationCommunication is the process by which information is exchanged and understood
bytwoor more people, usually with the interest to motivate or influence the behavior of othersinthe
organization. Downward communication is the message and information sent fromtop management
to subordinates in a downward direction. Managers can communicatedownward to the employees
through speeches, massages in company publications,information leaflets, tucked into pay envelops
material on bulletin boards, policy andprocedure mandates.The same pattern is followed at HBL. No
doubt its a very traditional approach but it cancreate problems because it ignores the receiver of the
communication because theissuer21of policies and procedures does not ensure communication. In
reality may themessagescommunicated downward are not understood perfectly.
7. 2.1.7.3 Chain of CommandThe chain of command is an unbroken line of authority that links all
persons in anorganization and shows who reports to whom. By analyzing the organizational
structureit can be found that there is a scalar principle followed with in the Bank because
eachandevery person knows to whom can one report. The authority and responsibility fordifferent
tasks and duties are different, as well as every one knows the successivelevelsof management all
the way to the top.2.1.7.4 Authority and ResponsibilityThe chain of command illustrates the authority
structure of HBL. Authority is the formaland legitimate right of the manger to make decisions, issues
orders and allocatesresources to achieve organizational desired outcomes. By analyzing the chain
ofcommand of HBL, one can come to the conclusion that, as there is scalar patternfollowed at the
organizational setup of HBL therefore it is implied that everyone in hisposition knows that what is
veteran management group, HBL can also improve Ill andexpand its foreign operation
successfully.Further reduction in intermediation costs possible, with improving technology.Ebanking facility is also a new opportunity which is a flourishing business inforeign countries and can
also be here, if HBL takes the initiatives.HBL also has an opportunity to expand its new
technological advancement like;tele banking and internet banking facilities in order to serve the
customer moreefficiently, speciallyCustomer feedback on different products and accounts has
really improved thebank performance and encourage the atmosphere for other future
policies.Large international network which principally focuses on trade finance withPakistan can be
utilized to tap trade activities in other markets. In addition,services such as cross border / offshore
financing for corporate customers can beenhanced.Govt. is taking very bold steps to promote IT in
Pakistan. HBL has an opportunityto improve in technology.Growing policies of government on
business and commerce sector provide HBLopportunities to take advantages of these policies to
meet efficiently with thebusiness people to solve their problems with the instant cash and
financingfacilities.Opportunity for developing value added services combined with
corporatebanking relationships, cash management services to large and medium sizedcorporate
clients.
10. 5.1 CONCLUSION & Proper training of customer handling should be given to employees.Training
workshops and coaching clinics should be considered as an option thatwould provide adequate
results.31M. ISMAIL L1F07BBAM0001 UCP LAHOREQuick response to customer queries is
necessary to maintain a healthy relationshipwith the customer.Adding of value added features that
offer competitive advantage is also ameans of avoiding customer dissatisfaction.Surveys must be
conducted regarding customer satisfaction level and allemployees of this dept. should look forward
to getting feedback wheneverpossible.The bank charges high service charges as compared to the
other banks, so theseshould be lowered down.The number of employees should be increased in
order to decrease the workload.There should be transport facility for the employees.Training
program should be started for internees and newly appointed employees.The management should
try to decrease job insecurity among the
employees.RECOMMENDATIONS5.1.1CONCLUSIONHBL is clearly the first choice of every one
who believe in qualitative approach ofbanking an environment of highly responsible people. Bank is
enjoying a healthymarket share and taste of good status in terms of its operative features and
customersupport. HBL is clearly the best bank operating in Pakistan. Personal loan is
aSdistinguished feature of HBL experiencing a good reputation and reasonable markup with respect
to prevailing market mark up with assurance of satisfaction andsupport. HBL has more customers as
compare to other banks, if they given properattention to every customer then in few years it will be
the leading bank of thecountry.30M. ISMAIL L1F07BBAM0001 UCP
LAHORE5.1.2RECOMMENDATIONS