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IMPLICATIONS OF STUDY:Benefits: The top expected benefits frome information technology is classified broadly
into three; strategic leval benefits, marketing benefits and oparation leval
and strategic leval respectively.
According to this study, most of the responded agreed that thair customer
sarvices will be enhanced more, some respondents are says that there may
be a change in thair sales revenue, increase ability to compete, easy access
to information and improved communication.
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