Error Solution Canon Ir4570

Error Code Canon Ir4570

Product : imageRUNNER 4570 series
Title : E000
Error : There were several symptoms
1st symptom was an intermittent error code of E000, sometimes the machine would
run as many as 20k before the problem would re-occur.
2nd symptom was the fixing film could be caked with toner.
3rd and most common symptom was that the latch would catch when opening the Main
Right Side Door, this can be remedied by adjusting the cover that can interfere
with the fuser release (1 screw ) (this cover is added when installing the inte
rnal finisher). The common mistake in the field is to bend this latch instead o
f adjusting the cover.
Workaround :
Problem was that the latch that releases and applies pressure to the fixing film
had been bent causing this mechanism to work erratically (proper and improper p
ressure when the Main Right side door was closed ).
Solution was to replace the latch which is formally called the Hook Holder Unit;
Part # FM2-0355-000
Product : imageRUNNER 2230 / 2270 /
30 / 3570 / 4570 Title : E001 Error
Error :
When the machine powers up the E001
(Note: The reset procedure for an

2830 / 2870 / 3025 / 3030 / 3035 / 3045 / 35

Code That is Not Resetable
error code is displayed but cannot be reset.
E001 code is COPIER>FUNCTION>CLEAR>ERR)

Workaround :
In this case, the Main Power Supply PCB Assembly was replaced. The machine was
powered up and the E001 code was able to be reset. The part number for the Main
Power Supply Assembly is FM2-0260-000.
Remember, if the fixing unit circuitry has an open or a short, the code may not
reset. Be sure to confirm the fixing unit wiring and try resetting the code bef
ore replacing the Main Power Supply Assembly
Product : imageRUNNER 2270 / 2870 / 3570 / 4570
Title : E004 Error Code
Problem :
The imageRUNNER 2270 / 2870 / 3570 / 4570 displays an E004 code. Replacement of
the fuser assembly and clearing of the error code in service mode resolves the i
ssue. After approx. one day of operation the E004 code returns. Inspection of th
e fuser reveals that the ceramic heater element has cracked into two or more pie
ces with apparent arcing from the heater element.
Solution :
To resolve this reoccuring error code it is necessary to cut all the wire ties o
n the wire harness running from the fuser assembly to the DC-CON PCB and Power S
upply.
Product :imageRUNNER 2230/2230G/2270/2830/2870/3025/3030/3035/3045/3530/3530G/35

70/4570 Title : E014-0001

Error :
E014-0001 was indicated upon start-up or when pressing the Start button. E014-00
01 can be an indication of a faulty fixing motor. E014-0001 can be displayed whe
n the drive detection signal is absent for 2 sec although detection is executed
every 100msec after the start of motor rotation.
Workaround :
1. Check the fixing unit for binds or broken parts.
2. Re-fit J311, and J319 connectors of the DC Controller PCB.
3. Re-fit J1009 and J1011 connectors of the fixing motor.
4. If the symptom still occurs, replace the fixing motor with a new one.
The part number for the Fixing Motor is FK2-0367-000.
Product : imageRUNNER 2270 / 2870
Title : E020 Error Code
Problem :
E020 when copying. The sub-hopper motor M12 would not turn on in service mode or
when running copies. As a result, the developing assembly would run out of tone
r. Tried replacing the Hopper Assembly, Developing Assembly and DC Controller wi
th no change.
Solution :
Replace the Controller Power Supply PCB. This PCB provides 3.3v, 5v, 13v and 24
v to the DC Controller. The part number is FM2-2764-000. It is item 15, shown b
elow, and is located behind the Accessories Power Supply.
Product : imageRUNNER 2230 / 2830 / 3530 / 2270 / 2870 / 3570 / 4570 Title :E020
-0000
Error :
The E020-0000 Error Code will occur if there is an absence of toner detected by
the Developing Assembly Toner Level Sensor and a presence of toner is detected b
y the Hopper Toner Level Sensor. The error code will be displayed after a speci
fied period of time with the sensors detecting this condition.
Workaround :
The output of the sensors can be checked at the DC Controller PCB. In this case
, the sensors output indicated toner in all areas of the developing assembly. T
he DC Controller was replaced and resolved the E020-0000 Error Code.
Product : imageRUNNER 2230 / 2270 / 2830 / 2870 / 3025 / 3030 / 3035 / 3045 / 35
30 / 3570 / 4570 Title : E020-0000 Error Code
Error :
E020-0000 Error Code will occur if there is an absence of toner detected by the
Developing Assembly Toner Level Sensor and a presence of toner is detected by th
e Hopper Toner Level Sensor.
Workaround :
In this case, a small piece of plastic from the toner bottle was found lodged in
the developer unit auger. With the auger blocked, the toner would not properly
move to the sub hopper. The plastic piece was removed and the toner in the dev
eloper unit was vacuumed out to prevent further contamination. Inspection of th
e toner motor drive and the auger mechanism for any foreign object damage is rec
ommended before installing a new toner bottle.
Product : iR 4570 series
Title : E024
Error :

E024-0001 Error Code: The toner level sensor has an open-circuit or is not conne
cted.
Workaround :
E024-0001 Error Code:
Toner gets in the developing assembly toner sensor (TS1) and may be shorting out
the sensor. Blow out any toner in the sensor wiring and check to see if measure
resolved the symptom. The toner level sensor has an open-circuit, replace the t
oner sensor.
Toner Sensor FK2-0358
However, re-attachment of the sensor also solves the symptom.
When the symptom has occurred, make the following selections in service mode [CO
PIER > I/O > DC-CON] and check the setting for the bit1 of [P021]. If the settin
g is "1", re-attach the toner sensor.
Product :imageRUNNER 2230 / 2230G / 2270 / 2830 / 3025 / 3030 / 3035 / 3045 / 35
30 / 3530G / 3570 / 4570, Finisher S-1
Title : E024 on an imageRUNNER 2230/2270/3025 series machine.
Error :
E024 on an imageRUNNER 2230/2270/3025 series machine.
Workaround :
One problem found has been the toner sensor scraper blade in the developer not
making contact with the surface of the toner sensor. To check the toner sensor
scraper blade first set up a work area. Lay out several sheets of 11 x17 paper
on the work surface. Disassembling the developer is a messy job. Remove the up
per cover of the developer and then rotate the developer in a counter clock wise
direction. Basically the cylinder should rotate so the toner is scraped off of
the cylinder by the developer blade.
If it is rotated in the wrong direction a large amount of toner will adhere to t
he developer cylinder and makes a mess.
The toner sensor is located on the on the outside of the developer and part of i
t goes through the wall of the developer unit.
Product : imageRUNNER 2230/2270/2830/3870/3530/3570/4570
Title : Error E064-0002
Error : E064-0002
The machine displays an E064-0002. The machine creates solid black copies/intern
al test prints from edge to edge without any blanking.
Workaround :
Check the physical connections of the primary contacts. The primary drum contact
is located on the drum and makes contact with an HVT metal contact on the machi
ne's rear. The drum's primary contact tab can be easily bent or deformed during
drum replacement or removal. If it becomes bent it can cause solid black copies
creating a voltage leak also causing an E064-0002. Before replacing the high vol
tage power supply check the contact tabs first. Reshape the contacts or replace
the drum.
Product : imageRUNNER 2230 / 2230G / 2270 / 2830 / 2870 / 3530 / 3025 / 3030 / 3
035 / 3045 / 3530G / 3570 / 4570
Title : Error E064-0003
Error : E064-0003
Workaround :

The E064 code with a 0003 sub code can occur if Toner gets on the Developing Bia
s Tab. If the Toner is getting on the Developing Bias Tab you should check the
seal on top of the Developer.
Product : imageRUNNER 2270 / 2870 / 3570 / 4570
Title : E100 - 0001 and E110 - 0002
Problem :
The machine is displaying error code E100 sub code 0001 and E110 sub code 0002.
The E100 - 0001 indicates that the BD interval is outside a specified range. T
he E110 -0002 indicates that the scanner motor of the laser is faulty.
The laser unit and DC controller were replaced. The wiring for the laser unit w
as checked.
Solution :
The problem was that the grounding spring for the steel registration roller was
not making contact with the roller. Reformed the spring so that it made contact
with the roller and the error code issue was resolved. Please see the photo be
low. The grounding spring is circled in red.
Product : imageRUNNER 2270 / 2870 / 3570 / 4570
Title : E100 or E110 is Shown on the Display
Error :
E100 or E110 is shown on the Display. The error points to a Laser or Laser Shutt
er issue. After inspecting all Laser related item it was found that the Ground P
late for the Registration Roller was not making contact.
Workaround :
Check that the ground tabs are touching the Metal Registration Roller correctly
imageRUNNER 2230 / 2830 / 3530
Title : E100, E110 Error Codes
Error :E100, E110
Workaround :
Although the Main Power Supply, Controller Power Supply, DC Controller, Laser, a
nd Drum, were replaced for this issue, the Accessories Power Supply Pcb. resolve
d the problem (Part number FK2-0338-000).
Product : imageRUNNER 2270/ 2870 / 3570 / 4570
Title : E100-0001 Error Code
Problem :
The machine is displaying an E100-0001. Cleared RCON, DCON and MMI. Cut tie-wrap
s. The DC Controller, Laser Assembly, Main Controller, Hard Drive, Memory, Boot
ROM, All Night Power Supply, Controller Power Supply and wiring harnesses to the
laser were replaced with no change. Checked the laser shutter.
Solution :
When the DC Controller was replaced, the original DCON ROM was reused.
Flashed the DCON firmware and resolved the problem.
Product : imageRUNNER 3025 / 3035 / 3045 Title : E110-0001 / 0002 IntermittentPr
oblem :
Very intermittent E110-0001 / 0002, on copies 1 code in about 150 copies. The D
C Controller, Laser, Power Supply and Main Controller have been replaced with no
change in error code.
Solution :
While in process of replacing 2nd Laser assyembly, found a cut on two wires in h
arness to Laser causing a short circuit. Harness was repaired with electrical ta
pe.

Product : imageRUNNER 2230 / 2830 / 3530

Title : E111 Error Code when Flashing the Machine Problem :
When trying to flash the machine, the service support tool displays an E111 erro
r. There is also a message that says "Necessary data not found bpchost.cha files
\ servicesupporttool \ bpchost.cha".
Solution :
Multiple versions of the service support tool were installed on the laptop. It i
s important to uninstall previous versions of the service support tool before in
stalling a new verison of the tool.
Product : imageRUNNER 2230 / 2270 / 2830 / 2870 / 3530 / 3570 / 4570
Title :E190 and E240 Error Codes in Service Support Tool when trying to Format H
DD
Problem :
After replacing the HDD, the Service Support Tool is alternately displaying E190
and E240 error codes.
Solution :
After reseating connections on the Main Controller, it was discovered the contac
ts on the Boot Rom were dirty. After cleaning the contacts on the Boot, as well
as the socket on the Main Controller, the HDD was able to be formatted, and all
files installed.
Product : imageRUNNER 2270 / 2870 / 3570 / 4570
Title : E191
Problem :
The machine was giving an error code of E191 which indicates an error with commu
nication with the high-voltage power supply. Replaced the high-voltage power su
pply and the DC controller pcb with no change.
Solution :
The wiring between the DC controller and the high-voltage power supply was broke
n. Replace the high voltage connect cable. Part number FM2-2819-000. The cabl
e is item 9 circled below.
Product : imageRUNNER 2230 / 2830 / 3530 / 2270 / 2870 / 3570 / 4570
Title :E191 Error Code
Error :E191 Error Code
Workaround :
Check for a pinched wire in the harness from Connector J404 of the High Voltage
Power Supply PCB to the rear frame connector of the ImageRunner, J4001. It may b
e necessary to replace the High Voltage Power Supply PCB (part number: FM2-0261000).
Please note: currently, there is no part number for the affected wiring harness
Product : imageRUNNER 2230 / 2270 / 2830 / 2870 / 3025 / 3030 / 3035 / 3045 / 35
30 / 3570 / 4570 Title : E225 Occurs During the Power Up Sequence
Problem :E225 Occurs During the Power Up Sequence
Solution :
In this case, the platen glass had been reversed when being cleaned by the techn
ician. Make sure the platen glass has the red arrow in the rear left corner of
the machine top plate. As indicated in the picture below, the red arrow should
be right above the CIS ribbon cable when the glass is installed correctly.
Product : imageRUNNER 2270 / 2870 / 3570 / 4570

Title : E227-0001
Problem :E227-0001 & all 24 volts are missing in machine.
Solution :
E227-0001 was caused by Main Power Supply not putting out correct voltage at J13
03. After installing new Main Power Supply {FM2-0260-000} machine worked with no
problems.
Product : imageRUNNER 2230 / 2230G / 2270 / 2830 / 2870 / 3025 / 3030
/ 3035 / 3045 / 3530 / 3530G / 3570 / 4570
Title : E240 Error only on Duplexing.
Error :E240 Error only on Duplexing. The imagerRUNNER will also lock up when the
code occurs.Simplex copying works fine.
Workaround :
In this case CL6, Duplex Clutch was faulty. You can check the Duplex Clutch in S
ervice mode in Parts check, CL > 4.
Product : imageRUNNER 3025 / 3030 / 3035 / 3045
Title : E261-0000 Error Code
Problem :
The Service Manual notes this issue as the Zero-Cross signal not detected for 50
0msc or more after the relay is on.
Solution :
In this case, by replacing the Main Power Supply Assembly ( FM2-0260-000 ) corre
cted the issue.
Product : imageRUNNER 3025 / 3030 / 3035 / 3045
Title : E261-0000 Error Code
Problem :
The Service Manual notes this issue as the Zero-Cross signal not detected for 50
0msc or more after the relay is on.
Solution :
In this case, by replacing the Main Power Supply Assembly ( FM2-0260-000 ) corre
cted the issue.
Product : imageRUNNER 2270 / 2870 / 3570 / 4570
Title : E291 - Network Connection Problems
Problem :
When trying to update the system software the laptop displayed the following mes
sage in the Service Support Tool interface.
E291
Check if the PC is connected to the network.
Socket Error Number:10065
Socket Error Description: No route to host.
File Name: Target Info.txt
Solution :
The laptop could ping the imageRUNNER and yet the E291 code would display when t
rying to download the system software. In this case, the main controller clear
was performed. (COPIER>FUNCTION>CLEAR>MN-CON) Then, a successful system softwar
e update was able to be completed.
Note: When performing an MN-CON clear you should first generate a p-print. (COP

IER>FUNCTION>MISC-P>P-PRINT) Upon completion of the MN-CON clear, re-enter the

service mode contents listed on the p-print.
Product : imageRUNNER 2270 / 2870 / 3570 / 4570
Title : E292 - Service Support Tool Error
Error :When attempting to download system software, the laptop displays an E292
code.
Workaround :
The connection to the imageRUNNER was confirmed using the ping command. In this
case, the tech had registered only "English" language into the Service Support
Tool. When additionally registering the "Japanese" language in the Service Supp
ort Tool, the imageRUNNER took the download without getting the E292 code.
Product : imageRUNNER 2230 / 2270 / 2830 / 2870 / 3025 / 3030 / 3035 / 3045 / 35
30 / 3570 / 4570 Title : E400-0002 on the Display
Error :The error code E400-0002 is shown on the display when trying to make copi
es.
Workaround :
The solution in this case was to reseat the Document Feeder-N1 interface cable A
ND clear RCON.
*Note* The feeder width adjustment must be done after clearing RCON.
Product : imageRUNNER 2270 / 2870 / 3570 / 4570Finisher-Q1 / Q3 Saddle Fnisher Q
2 / Q4
Title : E505 Error Code
Problem :E505 is defined as a Backup Ram error.The Finisher Controller had just
been replaced in response to a different error code. When attempting to adjust t
he Alignment Position, the Alignment Plates will not move into position.
Solution :
When replacing the Finisher Controller the following adjustments must be made:
1. Alignment Position
2. Staple Position
It was discovered that the Finisher Front Cover Switch (MS31 ) was not being act
uated. Without proper activation of MS31the necessary adjustments cannot be made
. After activating the Front Cover Switch The adjustments were performed, and th
e problem was solved.
Product : imageRUNNER 2230/2830/3530
Title : E508
Error :E508 is displayed on the control panel after installing a Q1 or Q3 finish
er.
Workaround :
The only Finisher that the imageRUNNERs 2230/2830/3530 support is the Finisher S
-1. This error code of E508 is not found in the Service Manual but happens when
either the Finisher Q1 or Q3 are installed on these "30" series machines. The "
30" series machines do not support the Finisher Q1 or Q3.
Product : imageRUNNER 2270 imageRUNNER 2870 imageRUNNER 3570 imageRUNNER 4570 i
mageRUNNER 2230 imageRUNNER 2830 imageRUNNER 3530
Title : E520 sub code 8001
Error :The pick up roller will move towards the rear and start to vibrate, then
the E520 is generated with the sub code 8001.
Workaround :

Replacing the offset motor resolved the E520 - 8001.

M4 Offset Motor
Part number 4K1-4053-000
Product : Finisher-T1 / Saddle Finisher-T2 / Finisher-AD1 / Saddle Finisher-AD2
/ Finisher-AE1 / Saddle Finisher-AE2 / Finisher-Q3 / Saddle Finisher-Q4 / Finish
er-AA1 / Saddle Finisher-AA2 / Finisher-R1 / Saddle Finisher-R2 / Finisher-Q1 /
Saddle Finisher-Q2 / Finisher-Y1 / Saddle Finisher-Y2 / Finisher-N1 / Saddle Fin
isher-N2 / Finisher-W1 / Saddle Finisher-W2 / Finisher-H1 / Saddle Finisher-H2 /
Finisher-AC1 / Saddle Finisher-AC2 / Staple Finisher-C1 / Booklet Finisher-C1 /
Staple Finisher-B1 / Booklet Finisher-B1 / Staple Finisher-E1 / Booklet Finishe
r-E1
Title : E531 with sub code 0001 / 0002
Error : The E531 error code indicates an issue with the stapler motor or stapler
home position detection sensor.
In this occurrence of the E531, the stapler will drive to the rear staple positi
on, paper will accumulate in the operation tray and generate the E531 at the tim
e of staple. Staple assembly, staple harness ribbon cable and the finisher cont
roller were replaced, the finisher continued to error with the E531.
Workaround :
It was found that MSW104, staple safety switch was not properly actuated. The s
pring on the white actuator was missing.
This switch cuts 24v to the stapler motor M11 and is actuated when the swing gui
de is forced in the maximum open position.
A quick way to check MSW104 is from the finisher controller at J714 pins 1 & 2.
Pin 1 should read 24v constant and pin 2 will read 24v when MSW104 is actuated,
and 0v when MSW104 is opened.
If pin 1 reads 24v and pin 2 reads 0v whether MSW104 is actuated or open, replac
e MSW104.
MSW104 part number is FH7-6379-000
Note: Due to the range of Finishers covered in this Knowledge Base article, the
safety switch maybe addressed by a different identification number. Please chec
k the related Service Manuals & Parts Catalog for correct identificationProduct
: imageRUNNER 2270 series, S1 Finisher Title : E540Error :
Error code E540. Dealer had replaced the tray harnesses and the finisher control
ler pcb with no change in symptom.
Workaround :
Solution was to replace the Finisher Controller FG1-1478-060 and the Stack Tray
Motor (M1) 4K1-4055-000 as M1 was shorted out and causing the Finisher Controlle
r to fail
Product : imageRUNNER 2270 / 2870 / 3570 / 4570, S1 Finisher
Title : E540 0001
Error :E540 error code with a sub code of 0001 is not listed in the service manu
al.
Workaround :
If this code is displayed and the bin will not lower:
Check PI 10, tray lower limit sensor operation. If defective replace the sensor.
Part # W68-5571-000
Product : imageRUNNER 2270 / 2870 / 3570 / 4570
Title : E540 sub code 8005

Problem : The machine is giving an E540 error code with a sub code of 8005. Thi
s sub code is not listed in the service manual. The error code corrections are
listed in tech pub TP06 238.
The delivery tray will drive all the way to the top and then the error code will
be displayed.
Solution :
Check FU3 on the upper left corner of the finisher controller. If it checks out
good, power the machine off and lower the finisher delivery tray by hand and po
wer the machine back on.
If the fuse is blown, replace the finisher controller.
Part number 4G1-1478-050
Product : imageRUNNER 2230 / 2270 / 2870 / 3530 / 3570 / 4570, S1 finisher, B1 t
ray
Title : E542
Error : An intermittent error code of E542 and sometimes E584 was present.
Workaround :
The solution to remedy both intermittent codes was to replace the B1 harness par
t number 4G1-2262-000
Product : imageRUNNER 2230 / 2230G / 2270 / 2830 / 2870 / 3025 / 3030 / 3035 / 3
045 / 3530 / 3530G / 3570 / 4570
Title : E542 Sub Code 8004.
Error : E542-8004 code occurs when tray B continues to drive down and binds up c
ausing a clicking noise before the code appears.
Workaround :
In this particular case the option tray escape position sensor PI14 was faulty.
Replacing PI14 part number WG8-5571-000 resolved the problem.
Product : imageRunner 2230 / 2230G / 2270 / 2830 / 2870 / 3530 / 3530G / 3570 /
4570 imageRunner C3100 / C3170 Finisher S1
Title : E584 Codes
Problem : If the Optional Bin B1 is installed, various Error Codes may result if
the Finishers cover screws are not all installed and fully tightened
Solution :
The covers on the Finisher S1 and P1 are an important part of
, if all the cover screws are not installed and tightened the
cessively. The most common problem when the optional Tray- B1
at the shutter will intermittently contact the upper or lower
loud noise and / or E584 Codes.

the Finisher frame

frame will flex ex
is installed is th
bin resulting in a

Product : imageRUNNER 2270 / 2870 / 3570 / 4570 Finisher Q3 Punch Unit R1

Title : E593-8002
Error : E593-8002
Workaround :
In this case it was found that there was packing material left in the Punch Unit
R1 during a new install. Upon the removal of the packing material the Punch Uni
t was able to move freely and the error code was resolved.
Product : imageRUNNER 3025 / 3030 / 3035 / 3045
Title : E602 - 0105
Problem : The machine is displaying an error code of E602 with a sub code of 010
5. This sub code is not found in the service manual. Typically, an E602 indica

tes and error with the hard drive.

Solution :
Replaced the SDRAM on the Main Controller and the issue was resolved.
Part number WA7-4625-000.
Product : ImageRUNNER 2230/2230G/2270/2830/2870/3530/3025/3030/3035/3045/3530G/
3570/4570
Title : E602-0105
Problem : Error code E602-0105, replacement of the Hard Drive, reloading SSW a
nd reformatting Hard Drive does not resolve the error code.
Solution :
The Hard Drive was corrupt and was corrupting the main controller and would corr
upt any new Hard Drive that was replaced into the machine and if that Hard Drive
was tested into another machine it took out that Main Controller also. To resol
ve this issue the Hard Drive and the Main Controller had to be replaced as a set
, format the HDD and load SSW.
Product : imageRUNNER 2230 / 2830 / 3530 / 2270 / 2870 / 3570 / 4570
Title :E610 Error Code
Error : E610
Workaround :
The E610 error code is generally associated to an imageRUNNER equipped with a se
curity kit. The security kit is LMS activated, but also contains an Expansion B
us Board and a USB Application Interface Board which connects to the main contro
ller. If the Expansion Bus Board or USB Application Interface Board is removed
or has a loose connection to the main controller, an E610 error code may be gene
rated.
Reset and / or reinstall the Expansion Board and the USB Application Interface B
oard to resolve the E610 code.
Product : imageRUNNER 3030/3035/3045
Title : E611-0000 is on the display
Error : E611-0000 is on the display. The code usually would happen sporadically.
Workaround :
In this case, clearing sectors of the HDD resolved the issue. There have also be
en some instances where clearing the MNCON has also resolved this error code. A
definition of this code is not found in the this product series documentation. B
elow is a description of the code:
E611-0000
Error in repeat of reboot due to fault of the SRAM, etc.
SRAM information has failed, job information stored in the SRAM cannot be read a
nd a reboot is repeated at recovery from powering off
Product : imageRUNNER 2230/2270/2830/2870/ 3530 /3570/ 4570
Title : E674-0008
Error : Although the error code of E674 is documented in the Service Manual, the
sub code of 0008 is not. In this case, the machine was displaying an E674-0008.
The Service Manual describes that an E674 is related to a communication fault be
tween the multi line fax pcb and the Main Controller pcb. When looking in Servic
e Mode>Copier>Display>Version>Fax, the machine displayed, a "??#" for the versio
n of the fax. The machine in this case was flashed. Other symptoms experienced w
ere, no dial tone when using the "On-Hook" key using the fax function, the machi

ne could not print any internal/external prints, the machine could not complete
the "forced shut down procedure" and would "lock up". Although these symptoms
were experienced, the machine was able to copy without problems.
Workaround :
Following the Service Manual's instructions, the multi line fax pcb assembly was
disassembled. Upon inspecting the unit, it was noticed that one of the ribbon c
ables on the G3 fax control pcb was not seated properly. After reseating the rib
bon cables on the G3 fax control pcb, the machine stopped displaying this error
code. The fax functionality then returned and the machine stopped exhibiting the
other symptoms listed above. Checking and reseating the ribbon cables located o
n the G3 fax control pcb resolved the issue.
Related Service Manual error code information for an E674 code is:
1. sub code 0001- An attempt to set mode for the fax device has failed
Remarks for items to check are:
1. Check the connection of the cable between the fax control PCB (2 line) and th
e main controller PCB.
2. Replace the ROM DIMM of the fax control PCB (2-line).
3. Check ribbon cables within the fax pcb assembly.
4. Replace the fax control PCB (2 line).
5. Replace the main controller PCB.
Product : imageRUNNER 2270 / 2870 / 3570 / 4570 imageRUNNER 2230 / 2830 / 3530
Title :
Error :
refers
sher-S1

E716 error code

Error code E716 occurs with the Finisher-S1 is installed. The error code
to the Cassette Feeding Unit-Y2, which may not be installed. If the Fini
is disconnected the error code will clear.

Workaround :
If the error code E716 is present upon install of a iR XX30 series machine, make
sure a 3-Way Unit-A1 is installed. See KB article 54256 for further informatio
n.
If the error code E716 is generated on a iR XX30 or iR XX70 series unit:
Check to see if the error clears when the Finisher-S1 is removed. If
clears, check for 13VA2 and 24VA going to the 3-way unit-A1. The 13v
an be checked at J646 of the Accessory Power Supply, pin 1 (13v), pin
J741 of the 3 way unit-A1, pin 7 (13v), pin 9 (24v). If the voltage
, replace the 3 way unit-A1 controller. PN: FM2-3221-000.

the error
& 24v is c
3 (24v) to
is present

Product : iR4570 series

Title : E732
Error : E732-0001 can be displayed when the DDI-S communication error occurs, me
aning the communication betwen the Reader and MCON.
Workaround :
Re-insert the connector J1014 ( reader wire harness for DDI communication) on th
e Main controller PCB.
If the symptom still occurs, pull the memory and DIMM connected to the main cont
roller PCB (J1004) and the DC controller PCB (J381).Clean the contacts with a cl
ear rubber erasure and re-insert the DIMM connected to the main controller PCB (
J1004) and the DC controller PCB (J381).
If the symptom still occurs, replace the Reader Controller PCB with a new one.
FG3-3765-000 = Reader Controller PCB Assemb
Product : imageRUNNER 2270 / 2870 / 3570 / 4570
Title : E733 Error Code After Replacing the Boot Rom

Error : A new boot rom was inserted into a slot and the machine was turned on.
The E733 came up on the display after a few minutes.
Workaround :
In this case, the boot rom was mistakenly placed in the slot located on the DC C
ontroller. The Boot Rom slot on the Main Controller is the same size as the DCO
N Dimm slot on the DC Controller. Hastily replacing this chip without confirmin
g the correct slot will damage the chip. NOTE: If you are installing a network
boot rom and it is damaged, you will need to contact the TSC for the replacement
procedure.
Product : imageRUNNER 2230 / 2830 / 3530 / 2270 / 2870 / 3570 / 4570 Finisher-S1
Title : E733-0001 Error Code
Error : The imageRUNNER is displaying an error code of E733-0001. The code is co
nsistent, and will occur when an attempting to make a copy. After the start key
is pressed, the paper will feed to the registration roller, and the imageRUNNER
will go into code.
Workaround :
An E733-0001 indicates a communication problem, usually between the DC and Main
Controller. In this example the problem was rectified by replacement of the Fini
sher Controller. A possible scenario, would be to disconnect the finisher to obs
erve a change in symptom. If the imageRUNNER will output paper, or at least feed
paper past the previous point, the problem may lie in the finisher.
S1-Finisher Controller P/N - 4G1-1478-060
Product : imageRUNNER 2230 / 2830 / 3530 / 4530
Title : E744-1000
Problem : While flashing machine, power in office shut off while writing to Boot
-rom. After rebooting machine, could not write software to Boot-rom.
Solution :
Boot-rom software was damaged during power failure. Part number for Boot-rom is
FM2-3803-600.Product : imageRUNNER 2270 / 2870 / 3570 / 4570 Title : E749Error :
E749 in Error History.
Workaround :
An E749 is in the error history after installing / uninstalling a Printer Kit or
MEAP device in the iR2270, 2870, 3570, 4570. This error only occurs once when t
his type of installation has been done.This error may only be displayed in histo
ry and not on the LCD Display.Cycle the power of the machine after installation
of these options.
Product : imageRUNNER 2230 / 2270 /2830 / 2870 / 3530 / 3025 / 3030 / 3035 / 304
5 / 3570 / 4570 / 3225 / 3230 / 3235 / 3245
Title : E805
Error : E805
Workaround :
It has been found that the exhaust fan can become dirty or locked up. Clean the
fan and make sure the fan blades spin freely. In some cases the fan needs to b
e replaced. Fan part number is (FK2-0360-000) for both fans.
Labels: canon imagerunner error codes
0 2525 * 2530 * 2535 * 2535i * 2545 *
canon error codes e602 e540 e001 e000
canon imagerunner error codes IR 3035

IR 3035 * 3045 * 3530 * 3530G * 3570 * 457

2545i canon copier
e732 copiers copy machine
* 3045 * 3530 Canon Copie

Error codes for Canon IR

canon imagerunner 330 400 ir210 gp210 gp200 ir200 ir 330 ir330 ir 400
canon copier canon copy machine
"E000"Fixing temperature fails to rise
"E001"Fixing temperature rises abnormally
"E002"Fixing temperature fails to reach a specific value
"E003"Fixing temperature drops abnormally
"E007"Fixing film has become displaced
"E010"The main motor fails to lock
"E030"Total counter failure
"E031"Option counter failure
"E032"The copy data controller counter is faulty
"E051"The horizontal registration home position detection mechanism fails
"E064"The high voltage (primary charging, transfer charging, developing) output
is faulty
"E100"BD Error
"E110"The laser scanner motor fails to lock
"E190"RAM error
"E191"Communication error between the DC controller & composite power supply
"E202"Scanner home position cannot be detected
"E220"Scanning lamp fault
"E240"Communication error in the DC controller
"E243"Communication error between control panel & image processor PCB
"E261"Error in the zero cross signal
"E301"Intensity of scanning lamp is not correctly adjusted
"E400"Communication error between copier and RDF-G1
"E401"Pick up error in RDF-G1
"E402"Belt drive fault in RDF-G1
"E403"Feeder fault in RDF-G1
"E411"Original tray paper sensor/ registration sensor in RDF-G1
"E422"Communication error between copier and ADF-F1
"E710"Error in IPC communication
"E711"Error in IPC communication
"E712"Error in communication with the feeder
"E713"An IC error has occured (sorter)
"E716"Communication error with the pedestal
"E717"Communication error with the copy data controller
"E803"Error in the output voltage of the composite power supply PCB
"E901"Pedestal motor or controller PCB
ERROR CODE COPIER CANON
Canon Copier error codes Canon IR imagerunner 2200 2800 3300
E000 Fuser problem, Fuser heater, Fuser film, Thermistor, Connections, Power Sup
ply
E001 Fuser Temperature too high, Fuser heater, Fuser film, Thermistor, Connectio
ns, Power Supply
E002 / E003 Low Fuser Temperature, Thermistor, Fuser heater, Fuser film, Connect
ions, Power Supply
E004 Fuser problem, triac shorted, thermistor, power supply
E007 Fuser film rotation problem ( IR 2200, 2800, 3300 or i )
E009 Fuser does not match power supply or DC controller board
E010 Drive problem, main motor, motor drive board, mechanical gear functions
E014-0000 Fuser motor ( IR 2200, 2800, 3300 or i )
E019-0000 Waste toner full ( IR 2200, 2800, 3300 or i )
E032-0001 DA unit communications error ( IR 2200, 2800, 3300 or i )
E040 Holding plate drive assembly, holding plate position sensor or holding plat
e solenoid
E043 Paper deck feed motor problem

E051-0000 Horizontal registration home detect mechanism ( Motor M9 or sensor PS1

0 ) ( IR 2200,
2800, 3300 or i )
E054 Duplex feed roller home position sensor lever, duplex feed roller gear, dup
lex drive board,duplex feed clutch, or duplex motor
E055 Horizontal registration guide, home sensor lever, drive gear, duplex drive
board, horizontal registration motor or duplex drive motor
E064-0000 Charge, transfer or developer bias problem
E100 Laser unit, BD mirror, image processor board, laser board, DC controller, c
an also happen if drum is not installed
E102 Laser problem
E110-0000 Laser motor ( IR 2200, 2800, 3300 or i )
E202-0001 Scan problem, scan switch, scan motor, image processor board ( IR 2200
, 2800, 3300 or i ), panel locked with error message
E203 Scan motor driver board, scan motor or reader controller board
E204-0001 ADF lead edge image signal problem ( IR 2200, 2800, 3300 or i )
E211/215 Reader controller board, exposure lamp heater, exposure lamp thermistor
, flat cable connections.
E216 Exposure lamp, inverter board, reader controller board
E217 Exposure lamp heater or heater controller board
E219 Exposure lamp, inverter board, reader controller board
E220-00001 Exposure lamp inverter board ( IR 2200, 2800, 3300 or i )
E225-0000,-00002 White plate/edge whit plate read error, bad CCD or exposure lam
p ( IR 2200, 2800, 3300 or i )
E240-0000 Mcon-Dcon problem, bad DC controller ( IR 2200, 2800, 3300 or i )
E243-0000 Control panel to image processor board communication problem,main cont
roller board
unique error code : VCW3SD4JFW2M
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