Importance of Training and Development

Training and career development are very vital in any company or organization that aims at progressing. Training simply
refers to the process of acquiring the essential skills required for a certain job. It targets specific goals, for instance
understanding a process and operating a certain machine or system. Career development, on the other side, puts
emphasis on broader skills, which are applicable in a wide range of situations. This includes decision making, thinking
creatively and managing people.
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Training and Assessment. Why do I think training and development is so important? Well, read on

I. Help in addressing employee weaknesses:

Most workers have certain weaknesses in their workplace, which hinder them from giving the best services. Training
assists in eliminating these weaknesses, by strengthening workers skills. A well organized development program helps
employees gain similar skills and knowledge, thus bringing them all to a higher uniform level. This simply means that the
whole workforce is reliable, so the company or organization doesnt have to rely only on specific employees.

II. Improvement in workers performance

A properly trained employee becomes more informed about procedures for various tasks. The worker confidence is also
boosted by training and development. This confidence comes from the fact that the employee is fully aware of his/her
roles and responsibilities. It helps the worker carry out the duties in better way and even find new ideas to incorporate in
the daily execution of duty.

III. Consistency in duty performance

A well organized training and development program gives the workers constant knowledge and experience. Consistency
is very vital when it comes to an organizations or companys procedures and policies. This mostly includes administrative
procedures and ethics during execution of duty.

IV. Ensuring worker satisfaction

Training and development makes the employee also feel satisfied with the role they play in the company or organization.
This is driven by the great ability they gain to execute their duties. They feel they belong to the company or the
organization that they work for and the only way to reward it is giving the best services they can.

V. Increased productivity
Through training and development the employee acquires all the knowledge and skills needed in their day to day tasks.
Workers can perform at a faster rate and with efficiency thus increasing overall productivity of the company. They also
gain new tactics of overcoming challenges when they face them.

VI. Improved quality of services and products

Employees gain standard methods to use in their tasks. They are also able to maintain uniformity in the output they give.
This results with a company that gives satisfying services or goods.

VII. Reduced cost

Training and development results with optimal utilization of resources in a company or organization. There is no wastage
of resources, which may cause extra expenses. Accidents are also reduced during working. All the machines and
resources are used economically, reducing expenditure.

VIII. Reduction in supervision

The moment they gain the necessary skills and knowledge, employees will become more confident . They will become
self reliant and require only little guidance as they perform their tasks. The supervisor can depend on the employees
decision to give quality output. This relieves supervisors the burden of constantly having to give directives on what should
be done.

Training is a very important aspect now days in making the organization profitable. Most of the
organization has now days a proper training section schedule on regular basis. The main
purpose of the training is to develop the employees skill which eventually makes the
organization more profitable. The focus of the study is to find out wither the training programs
which are been used by the HR departments of the hotels of Lahore are actually helping

employees to develop and performance of their task.

Keywords: Training, Pakistan, employee development.
Pakistan hotel industry is one of the services sectors which now days is in kind of down
fall bemuses of the terrorism. But still this sector is goring not rapidly but it is growing on a
slow pass. In last 10 years only in Lahore almost 3 new hotels are opened like Hotel One by PC
group Savoey and Park Plaza. In which Hotel One is actually a chain of hotels around the
Lahore. The reason of the research in Lahore Pakistan is to determine that dose training helps
the hotel staff to improve and develop them.
Hotel sector which is actually the services business needs a lot of training for all the staff
of the hotel. In my opinion the important of the training in this services sector is very important
because most of the staff is actually are directly in contact with the customer and they are giving
them the services. So the employees of the hotel have to be trained and they need a continuous
training by which they can keep the customer satisfied. Another important thing in services
business your services should be good otherwise you cant make the customer happy and to
maintain the services up to the mark we need to train the employees.
By the help of this study we will get to know that training programs of the hotels of Lahore are
actually helping the employees to develop and perfor
TRAINING
It is a learning process that involves the acquisition of knowledge, sharpening of skills,
concepts, rules, or changing of attitudes and behaviours to enhance the performance of
employees. Training is a continuous process by which employee actually gets the knowledge and
get to know how he or she can perform well in the organization. There are two basic type of
training
1. On Job training
2. Off Job training
On Job training is actually done when an employee gets the training while performing his or
her assigned task. Off Job training is a type of training when employees of the organization are
been called for training session to learn a task.
LITRATURE REVIEW
Social support and access to training can also play a significant role into the level of
commitment that is established. Employees are likely to place greater value on training programs
that are highly respected by colleagues, supervisors, and managers. Organizations that is able to
create an environment where training is supported and valued by employees will be able to
achieve greater commitment outcomes (Bartlett, 2001). Mubashar Farooq (MS Scholar, Iqra
University Islamabad) said that Training actually the ability of working in any sort of employee
even non professional and it build up the abilities to get to the professional level. Taking training
and feedback together or separately they both are very important and have a very important role
to achieve the organizational goals and targets. In one of this study of ( Mohsin Nadeem 2007)
he said point to the fact that equally important with the actual quality and frequency of the
training programs offered to employees, is the perceived effectiveness of the training programs.
Training perceived by the employees to be effective, will likely have a positive impact on job
satisfaction, commitment and motivation. In (2008 Apospori) deduced that there is a
considerable impact of training on organizational performance. Training and development
increase the employee performance like the researcher said in his research that training &
development is an important activity to increase the performance of health sector organization
(Iftikhar Ahmad and Siraj-ud-din, 2009). The hard approach assumed the employees in the
organizations as mere resources to achieve the objectives of the organization, where as the soft
approach viewed the employees more as valued assets capable of develop

The Role of Career Development in Improving Organizational

Effectiveness and Employee Development
Robert C. Merchant, Jr.
Abstract
Today's employees are more career conscious then ever. They are demanding
more in terms of personal growth and development. Organizations that fail to allow
employees to meet their individual needs will be losing valued employees.
This paper will examine the role and importance of Career Development
Programs in developing and retaining employees. A Career Development Program
seeks to match to needs of the employee with those of the organization with the major
components being counseling and training.
Counseling provides employees with the opportunity to define career goals and
to create plans within the context of organizational realities. Training allows the
employee to develop and acquire knowledge, skills and abilities required to enhance
his/her current job and prepares them for future job opportunities. As we approach the
21st Century, it is essential that organizations place a high value on career
development. This will allow employees to fulfill their career needs, and organizations
will benefit by retaining a greater number of their competent and qualified employees.
Introduction

Overview
Many organizations are faced with the problem of retaining employees. It is
expensive to replace employees who leave for greener pastures or are lured away by
other organizations. New employees have to be recruited, selected, oriented and
trained. In fact, it is estimated that it costs an organization approximately 1 times the
salary of the vacated position to replace an employee.
Employee turnover can have a demoralizing effect on an organization, and it may
also severely impact the overall efficiency of the organization. This becomes even more
critical in organizations which are service-oriented, i.e. law enforcement, firefighters,
etc., and require highly developed skills and competencies.
Unfortunately, there is no sing