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Examination Part 1
1. Because practical considerations make job tryouts for all candidates infeasible,
it is necessary to __________ the relative level of job performance for each
candidate on the basis of available information.
predict
accept
assign
abandon
2. Some studies indicate the best approach for transformational change may have
the chief executive officer create an atmosphere for change
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3. Which of the following is a desirable strategy for managers aiming to reduce
the negative consequences of rumors?
Initiating disciplinary action against the employee who started the rumor
Work packages
Success markers
Sub-jobs
Events
6. The Civil Rights Act of 1991 offered what for victims of unintentional
discrimination?
race norming
adverse impact
affirmative action
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Examination Part 2
7. Active listening requires:
Time management
Quality management
Environmental management
9. Training that results in ______ is costly because of the cost of training (which
proved to be useless) and the cost of hampered performance.
applicability of training
reinforcement of training
simulation of training
builds a day-care facility, and only uses recycled paper, it could be said to be
________.
socially responsive
socially aware
Lean Manufacturing
Project
Lead Time
Fabrication
13. An example of control criteria that can be used in any situation is ________.
employee satisfaction
14. What can affirmative action assist organizations in achieving that diversity
initiatives cannot?
Maximizing creativity
Increased productivity
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Examination Part 2
15. Adoration of a charismatic leader by followers can lead to
Competitors
Recognized brand
18. When an employee volunteers to run a canned food drive, this is an example
of
employee happiness
employee productivity
job satisfaction
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19. Conflicts can be resolved by withdrawing from them or suppressing them.
This conflict-management technique is known as ________.
compromising
forcing
accommodating
avoiding
Reward power
Referent power
Coercive power
Legitimate power
21. In _____, workers have been fired for refusing to quit smoking, for living with
someone without being married, drinking a competitors product, motorcycling,
and other legal activities outside of work.
invasion of privacy
lifestyle discrimination
defamation
constructive discharge
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22. Mary arrives at her new job. Before she can begin actually doing the work, she
must complete a series of activities including role playing and virtual reality
interactions. What type of training method does Marys new employer use?
Simulation
Information presentation
On-the-job training
Organizational development
23. Which of the following is one of Dr. Eli Goldratt's rules of production
scheduling for optimized production technology?
An hour saved at a bottleneck operation does not increase the process flow.
24. Demings PDCA (plan, do, check, and act) cycle underlies what inherent Six
Sigma principle?
Standard deviation
Project management
Control charting
Continuous improvement
Emotional contagion
Self-determination
Self-efficacy
Affect intensity
Inflation
Merit-pay increases
Compensation equation
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27. In order to make their firm a learning organization, managers should
penalize mistakes
28. During the implementation of a project, which of the following should be the
primary focus of a consulting firm?
29. The concept that some leadership attributes will work in some situations but
not in others can be described by the
behavioral theory
contingency theory
tactical theory
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30. Which of the following statements is true with regard to the effectiveness of
tactics?
Individuals from collectivist cultures are typically more likely to use soft tactics
that reflect personal power.
Soft tactics are less effective than hard tactics when used individually
About Author
This article covers the topic for the University Of Phoenix STR 581 Week 2 Capstone
Final Examination Part 1 The author is working in the field of education from last 5
years. This article covers the basic of STR 581 Week 2 Capstone Final Examination
Part 1 from UOP. Other topics in the class are as follows: