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MURALI KRISHNA. MANIKYARAO


Email: murali.manikya@gmail.com

Career Objective
Conscientious Banking Professional seeking assignments in Six sigma Quality Analysis/Financial
Reporting & Control /Management Information System/ Business Analytics & Operations with a
growth oriented organization
Professional Synopsis
Post Graduate in MBA with over 6.5 years of rich experience in the areas of Six sigma Quality Analysis,
Process reengineering, Dash board & Score board Analysis, Knowledge Processing, Business Planning, Global
Report Management, with leading organizations on a monthly basis in accordance with group timetables and
guidelines.

Expertise in managing projects, people , Process excellence and performance management,


ensuring quality assurance & cost reduction and enhancing continuous business / process
improvements
Proficiency in conceptualizing & implementation of various quality improvements projects and
conducting audits for continual improvements in services
Trained on Project Management Skills to ensure successful execution of six sigma and Lean
projects
Proficient at managing and leading teams for running successful operations and experience of
developing procedures, service standards for various operations
An astute and result oriented professional with capability to formulate models and brining
changes in the organizational culture to take the organization to next level of maturity
Strategic planner able to equip the organization with the innovative solutions for boosting
deliverables on continuous basis
Proactive leadership in implementation of various models and troubled projects turnaround
strategies
Effective communicator with skills to effectively work in diverse culture and handle employees
at all levels
A Creative thinker with a proven ability to implement solutions, troubleshoot and resolve issues
in a professional manner
Expertise in managing teams with key focus on optimal utilization of resources. Result oriented
record of streamlining the work for enhanced operational effectiveness

Core Competencies

Project Management
Business Development
Quality Operations
Quality Assurance
CSAT internal & External
Client Relationship Management
Team Management
Training & Development
Educational Credentials

M.B.A (2003-2005) from Osmania University


B.B.M. (2000-2003) from Kakatiya University
C.E.C (1998-2000) from Board of Intermediate Education
S.S.C (1997-1998) from Board of Secondary Education

Project Certifications
Perusing Six Sigma Black Belt (2014) - Indian Statistical Institute, Hyderabad
Certified in Lean Six sigma Green belt (2012-13) -Indian Statistical Institute, Hyderabad
Certified in Lean Six sigma Yellow belt (2012) -Cognizant, Hyderabad
Certified in Statistical Quality Control - Indian Statistical Institute, Hyderabad
Certified in NSE Certified market professional (NCMP) level 1

Professional Experience& Accomplishments


1) Cyient Ltd (Earlier Infotech Enterprises Pvt Ltd) HYD

( Feb 2014 - Till Date)

Designation: Junior Manager - Business Excellence Team (B E T)

Job Responsibility

Managing accounts
Mentoring lean & Six sigma projects
Conducting Release audits, Baseline Audits & Process Audits
Conducting continuous improvement plan across all the accounts and service lines
Responsible for continuous improvement and quality of the project
Providing Six Sigma training across organization for all types of association
Mentoring the teams who works on Lean and Six sigma Green & Black belt projects
Working on customer focus and organizational profit projects
Involved in achieving organization profit by executing cost effective ideas and implementing it
on the required functions
Managing the internal audits and providing validation & standards of the function to the clients.
Part of Organization Innovation group and responsible to selecting value adds and Patents
which impact business and profitability
Monthly audits performed and feedback given to all the superiors of the process and functions
for the improvement
Working on business excellence team to enhance more on standardization and improvement of
the organization
Preparing PMS & QMS for the new projects
Responsible for the appraisals of the team and the quality
Responsible for improving CSAT and ASAT.

Awards & Recognition:


Associate of the Month for contribution
Team of the Month

Attended 35 PDU Excellence in Project Management


2) Cognizant Technology Solutions

(Sep2010 to Jan2014)

Designation: Process Specialist for Financial Reporting, Controlling& Quality Assurance to


Wealth Management (Corporate Actions)
Cognizant Technology Solutions Corp. (NASDAQ: CTSH) is an American global provider of custom
information technology, consulting and Business process outsourcing services. Its headquartered in
Teaneck, New Jersey, United States and is a member of, NASDAQ-100 the S&P 500 and Fortune 500
Roles and Responsibilities:
A. Quality Analysis:

Managing Process Excellence of Wealth Management operations of reputed banking client

Support as a Quality Consultant for the Operations team in the department with around 50+
employees in the Team

Mentoring the entire engagement with regards to Six Sigma Projects(YB,STAR,OIP)


Implementation, Monitoring & Review of policies, process notes and manuals for preparation &
maintenance of General Ledger / Accounts Payables, thereby ensuring compliance with
organizations policies, including time & accuracy norms in Rumba- Mainframe, Citrix systems.
Have done Time and motion study for newly transitioned and existing processes
Creating SLA baselines and operational MIS including weekly Dashboards, monthly operational
reports, etc., meeting both internal and external customer requirements

Prepared and helped the team in updating FMEA for all the process in Level3
Has been handling new quality analysts and Ops QAs and trained them on the quality parameters
Have been doing compliance check for QAs and Ops QAs daily, weekly and monthly reports
Identify the projects/Mentor the Continuous Improvement/Six Sigma/Lean projects and quantify
the financial benefits

Drawing up various MIS Reports, Risk metrics, Dashboard & Score board analysis of Daily, Weekly
& Monthly for Senior Management and summarizing information for the business success

Working on different financial metrics and the project requires high appreciation for accuracy, risk
and criticality
On-going support to Operations to build efficiencies with Process Owners, Onshore Management

Has been doing Internal - Governance audit for the engagement


Conduct statistical analysis in operational clarity & identify improvement areas
Conduct account level analysis of proactive defect preventing
Responsible to Generating Corporate Action Team Analysts metrics & quality score cards

Six Sigma/ Digitization

Operationalize Six Sigma


Improvements through Lean / Six Sigma. Effectively build the awareness on Six Sigma, LEAN,
Metrics and other quality tools

Improve process performance on all CTQs and business metrics Use automation, digitization, reengineering wherever possible
Drive knowledge Management Tools / Techniques to reduce people dependency

Achievements& Rewards:

Part of a member in Six sigma green belt project team on an Operational clarity analysis under
diagnastic stage for Wealth Management Corporate actions & cost basis departments for transition

Working with Senior Management of the organization

Won Wow certificate of best employee on a project for 4 times

Won Phoenix (Best associates among the team) award for 2013 Q1.

Attended various trainings in Cognizant such as:

Six sigma Green belt, Yellow Belt Fundamental Data Analysis

Six sigma Operations Clarity Lean concepts

Microsoft Excel, MS Visio, MS Power Point Trainings

Problem solving and decision making (8D Method)


3) KARVY Computershare Pvt. Ltd

(Aug 17, 2009 to Sep 24, 2010)

Karvy is a premier integrated financial services provider, and ranked among the top three in the country in all
its business segments, services over 16 million individual investors in various capacities, and provides
investor services to over 300 corporate organizations.
Designation: Senior Process Executive for Management Information Systems (MIS) to RMF
Roles

and Responsibilities: MIS/Operations Quality Management:


Ensuring timely preparation of MIS reports for the senior management for RMF
Collecting MIS for Regional and Zonal head from all the branches across India
Verifying the Daily, Weekly, Fortnightly, Monthly and Yearly reports as and when the AMC requires
Analyzing the Data on Reliance Mutual Fund on Daily Basis
Handling a team in the activities of Transaction (Processing for Reliance Mutual Fund), Funding,
Reconciliation, MIS Reports etc.

Successful record of knowledge management, team building and Quality improvement as Subject
Matter Expert (SME).

Enhance Reconciliation of Paid and Unpaid Details and cross verification of the Monthly funding files
with other MIS reports
Verifying Direct Credit & Warrant files for daily/monthly payouts to the distributors.
Also worked in the areas of Customer care for inbound email process of Purchase, Redemption,
switches, NCTs and various campaigns
Preparation of Ops quality review Deck
Preparation of reports with projected impact
Conduct statistical analysis in operational clarity & identify improvement areas
Conduct account level analysis of proactive defect preventing

4) KARVY Computershare Pvt. Ltd

(Feb 13, 2006 to Mar 08, 2008)

Designation: Process Executive for Reconciliations to RMF


Roles and Responsibilities:

Responsible for handling a team in the activities of Client and Investor Document management,
Reconciliation (Subscription, ATM, Redemption), processing and quality checking of Commercial and
Non commercial transactions etc.,

Responsible for Reconciliation Process, compare two sets of records to ensure the figures are in
agreement and are accurate, determine whether the money leaving an account matches the amount
spent, ensuring that the two values are balanced at the end of the recording period

Accountable for daily, monthly reconciliation summary

Preparation of various Reconciliations (Subscriptions Receivables,


Redemption Payables & Dividends)

Maintaining MIS for each activity

Technical Skill Set


Working Knowledge of
Operating System
Office Applications
Banking Applications
Others

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Fathers name
DOB
Marital Status
Children
Languages known
Passport

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Windows versions 98, 2000 & XP


MS Excel, MS Word, MS PowerPoint & MS Access
SCORE, Dash boards, Blumberg,
Minitab, Tally,
Personal Details
Late: Gyaneshwar Manikyarao
December 6th, 1982
Married
1
English, Hindi & Telugu
Will be provided on request.

Contact Details
Address: H.no:1-3-476, 140/2RT Vijay Nagar Colony, Hyderabad 500057

Date /. /.
Place..

(MURALI KRISHNA)

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