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II.
Level 3
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which has created duplication among markets within the South East Asia Region due to
decentralisation of systems being used. Thus by implementing this project, significant
contribution such as reduction in capital/operating expenses, centralized support from
GITS, global governance and many more value added are gained. Please refer to section
VII, Table 1 for the list of departments directly and indirectly involves in this project.
Due to the urgency for centralising support and cost reduction, the project was
scheduled to be completed within duration of 6 months from the date of
commencement. The project is named as Global Supply Chain Management
Project (GSCMP).
Basically, this project will deliver a system which provides all the common functions that
can be found in any typical Supply Chain Management software. Apart from that, the
system is also supported by a huge centralised data warehouse which provides business
intelligence capabilities in facilitating users to make quicker decision in managing
inventory in their own region. The system also covers transportation management, order
management, yard management, labour management and warehouse optimisation,
This is a critical and complex project which involves various department including
subject matter experts (SME(s)) from GITS. A Project Manager was hurriedly
assigned from GITS-PMAC who has a good working knowledge of the various
regional office locations. The current Project Manager portrays strong
global/regional project management and technical skills. However, he lacks
leadership qualities and interpersonal skills.
In addition to a good project management methodology, the following are some of the
major critical success factors (CSF) the Project Manager must comply for the success of
the project:a) capable resources would be selected from any of the SME-departments as shown in
the organisation structure provided in section VII, Table 1
b) the current IT infrastructure must support this new system
c) its mandatory for related GITS-SMEs to provide approval and signoff for system
implementation
d) all support staff and users must have access to this new system with relevant Access
Level (ACL) privileges
e) the current system must be replaced in phases by GSCMP.
f) the cutover (transition from the current system to new centralised system) must be in
parallel
Due to the urgency, the Malaysian market has been selected as the first market to pilot the
implementation since the GITS is also based within the same country which enables more
effective project support whenever needed.
China and Thailand had similar projects (locally developed application) implemented
three years ago. Please refer section VIII, Table 2 which lists the major milestones from
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It was now evident that a project recovery effort is needed with solutions identified and
invoked to get the GSCMP back on schedule and rolled out as planned.
III.
Assignment Requirements
As the project is failing and needs to be recovered, you should start by looking into a
proper (or formal) project management methodology with the appropriate
processes, tools and techniques.
Besides, the steering committee decided to replace the current Project Manager. As
a group of four (4) members in this group assignment, assuming they have appointed
one of you to be the new Project Manager, and now you are to look at all the 18
issues above (section II) and resolve them using the nine (9) project management
knowledge areas:1. Project Integration Management
2. Project Scope Management
3. Project Time Management
4. Project Cost Management
5. Project Quality Management
6. Project Human Resource Management
7. Project Communication Management
8. Project Risk Management
9. Project Procurement Management
Your team should aim to make your report interesting and engaging, without losing sight
of the fact that the organisation is seeking a professional approach to the problems. All
analysis should thoroughly illustrate and document the pressing need to recover a failing
project. Avoid theoretical discussions. Apply the theories to solve the problems.
Assumptions can be made to assist in ascertaining the solutions but they must not impair
the decision made on the scope and delivery of the project.
Your team and you must also look at all the major critical factors above in section II and
manage the project successfully to completion.
IV.
Assignment Instructions
As part of a team (maximum of four (4) individuals per group), a single report must be
submitted to senior management. The report should be a formally written document, the
contents of which should not exceed 13,000 words (3,000group total and 4x2,500
individual), excluding abstracts, tables, appendices, etc. An electronic copy should also
be submitted with the report.
Level 3
V.
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Assessment Details
Your teams report and your individual report will be assessed as follows:1. A GROUP based report of 3000 words 30%
This is the part of the report that details your project management awareness of how a
project management methodology, once introduced, will be able to manage the
project well. You and your group are encouraged to use any methodology which is
commonly being practiced in industry. Please indicate and justify clearly the
methodology selected in line with research conducted on the case study.
The main contents should cover a detailed group discussion on processes, tools
and techniques of Integration Management and the three (3) Core Knowledge
Areas (i.e. Project Scope Management, Project Time Management and Project
Cost Management) as follows:
a) Project Charter
b) Work Breakdown Structure
c) Scope Statement
d) Gantt Chart and Network Diagram
e) Cost Estimation and Budgeting
f) Quality Management Plan
g) Administrative Closure Procedures (including cutover strategy and
transition plan)
h) Lesson Learned Report
Breakdown of marks:
a) Documentation 10%
Materials are presented professionally using correct grammar, punctuation spelling
and length. Addressed report guidelines.
b) Analysis 20%
Solutions applied are critically analysed and appropriate to identify the issues
addressed.
2. An INDIVIDUAL based report of 2,500 words each 70%
A detailed discussion on processes, tools and techniques by each member of the
group on one (1) of the Facilitating Knowledge Areas as follows:a) Project Human Resource Management Member 1
b) Project Communication Management Member 2
c) Project Risk Management Member 3
d) Project Procurement Management Member 4
Breakdown of marks:
a) Original Idea and Critical Appraisal 25%
Clear evidence of original ideas and critical thinking in justifying processes, tools and
techniques applied.
b) Argument Coherence 15%
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Paragraphs are in a logical relation to the whole and flows logically into the next.
c) Research and References 15%
Supporting research clearly explained and presented. Thoroughly lists references that
are relevant to the topic.
d) Presentation 15%
Impression of confidence, simplicity, clarity, structure and time management of the
presentation and ability to answer questions
Presentation Guideline
a) Individual presentation duration must NOT exceed 5 minutes (5 - 10 slides) for
each phase. This includes the setup time.
b) Group presentation duration must NOT exceed 5 minutes (5 10 slides) to be
presented by one of the group member.
c) Ensure contents are summarized and professionally presented.
d) Individual & Group Presentation will be delivered from Week 14 16
This assignment is worth 100% (70%-Individual & 30%-Group) of the final
grade.
Assignment will be hand-out during Week 2
Reports are to be handed-in by Monday of Week 13.
Note: The work of each member of the group must be clearly indicated in a WORKLOAD
MATRIX as per common practice.
VI.
Level 3
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Level 3
VII.
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Unit
GITS
Global
Abbrevia
tion
CNN
GITS
IT Security
ITSEC
GITS
Application
Development Center
ADC
GITS
Project Management
Centre
PMAC
GITS
Data Center
Operations
DCO
GITS
IT Operations
ITO
GITS
GITS
Center of Excellence
Enterprise
Resources Planning
Center of Excellence
Customer
Relationship
Management
Center of Excellence
Supply Chain
Services
GITS
GSD
Mark
et
IT Dept
IT
Mark
et
Marketing Dept
MKTG
Finance Dept
FIN
Mark
et
Mark
et
Mark
et
Mark
et
Human Resources
Dept
Communication
Affairs
Procurement
SME Responsibility
Provides network services for Local
IT/Market
Provide governance for IT security for
application development, software
and hardware
Provide develop application and
provide application Governance and
Intellectual Property.
Provide Project Managers to manages
projects
Infrastructure support incl. Servers,
Operating Systems for centralized
datacentre and local servers
Provide governance for IT operations,
which includes supporting local
markets and its business operations.
CoE-ERP
CoESupply
Chain
Services
GITS
Local
SME-Department
Communication &
Network
HR
COMM
PROC
Level 3
VIII.
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N
o
1
2
3
4
5
6
7
8
9
1
0
Major Milestones
China Manda
ys
Thailan
dManday
s
most
likelyManda
ys
30
16
15
5
36
22
5
7
33
19
10
6
Immedia
te
predece
ssor
activity
0
0
2
2
10
60
4
5
25
14
44
10
5
29
12
52
7
5
27
1
5
5
6,7
7,8
$300,0
00
$260,0
00
$280,0
00
Requirements Gathering
Preliminary Approval
Change Request, CR Approval
Business Approval
Functional & Technical Specification
Development
Application Development
ADC Testing
IT Regression Testing
User Acceptance Test (UAT)
System setup (in Production
environment)
Table 2: List of major milestones and total project cost from previous implementations
Assignment Flow Map
Week 13
Assignment
Ends
Week 2
Assignment
Starts
12 weeks
24 weeks
Original Project
Start Date
Level 3
Original Project
Due Date