Independent Systems Integrators Pty. Ltd.

Statement of Work
For a Proof of Concept Project at
DST Systems, Inc.

Project Name:
Client Name:
Contact:
Title:
Phone:
Fax:
Email:
Address:
Date:

2BDB2 Proof of Concept Project

DST Systems, Inc.
Michael Todd
Senior Software Architect
816-435-4933
816-435-3910
MATodd@dstsystems.com
1055 Broadway 9th Floor
Kansas City, MO 64105
6 March 2008

Release No:
Status:
Printed:
Author:
Owner:
Document Number:

1.0
Draft
02 December 2014
Mitch McCluhan
Mitch McCluhan
DST 2BDB2 Pilot SoW
Commercial in Confidence

Copyright 1999-2008 by Independent Systems Integrators Pty. Ltd. All rights reserved. This document contains information proprietary to
Independent Systems Integrators Pty. Ltd. Except for the purposes of DST evaluation, no part of this document may be reproduced in any form
by any means without permission in writing from Independent Systems Integrators Pty. Ltd.

Statement of Work

Commercial in Confidence

02-Dec-2014

Statement of Work
This Statement of Work (SoW) defines the scope of work Independent Systems Integrators Pty. Limited
(ISI) will perform under contract to DST Systems, Inc. (DST) for a Proof of Concept (PoC) Project,
incorporating the migration of a subset of CA-Datacom tables from the existing DST CA-Datacom
environment, utilizing the 2BDB2 toolset, to DB2.
The tasks to be performed by ISI are defined and the key assumptions that form the basis of the project
plan are detailed. The responsibilities of DST and the project completion criteria are also described
Changes to this SoW will be processed in accordance with the procedure described in 6. Project Change
Control Procedure. The investigation and the implementation of changes may result in modifications to
the estimated schedule, charges, or other terms of this SoW.

Revision History
Revision
Number

Revision Date

1.
2.
3.

12/03/2008
05/05/2008

Summary of Changes

Changes marked

Initial Draft
First Revision

Approvals
This document requires the following approvals.
Name

Title

Role

Andrew Matler
Bill Wong
David McGeorge
James Righetti
Mitchell McCluhan
Ralph Slaber

CEO, Independent Systems Integrators

CFO, Independent Systems Integrators
Manager, 2BDB2 Group
COO, Independent Systems Integrators
Business Development Manager USA
Senior Technical Consultant

Corporate
Financial
Business
Relationship
Relationship
Technical

Distribution
This document has been distributed to:
Name

Title

Mike Todd

Senior Software Architect, DST Systems, Inc.

Ref: DST 2BDB2 PoC SoW May 2008.doc

Page 2 of 11

Statement of Work

Commercial in Confidence

02-Dec-2014

1. Project Overview

Table of Contents
1. PROJECT OVERVIEW

1.1 Scope of Work

1.2 ISI Activities

2. DST RESPONSIBILITIES

2.1 Project Manager

2.2 Support Facilities and Tasks

2.3 Required Consents

2.4 Other Responsibilities

3. ACCEPTANCE & COMPLETION CRITERIA

3.1 Criteria for Project Closure

4. COST OF SERVICE
4.1 Proof of Concept Project Costs

8
8

9
9

4.2 Schedule of Payments

10

5. PROJECT CONTACTS

11

6. PROJECT CHANGE CONTROL PROCEDURE

12

7. AUTHORIZED SIGNATURES

13

7.1 Billing

13

1.1 Scope of Work

ISI offers this proposal and associated initial estimates to DST to provide the 2BDB2 tools and services
for a PoC to migrate a representative set of CA-Datacom tables and VSAM files to DB2 and provide
access to the migrated data from the appropriate DST applications. Any additional migration or
conversion requirements are outside the scope of this SoW.
This document details some of the key processes, responsibilities, deliverables and initial cost estimates
involved for ISI to provide the services described in this document with an objective of eventually moving
the complete CA-Datacom and VSAM environments to DB2 with like functionality and capability. The
end user should see and receive the same results as are now generated with the existing DST CADatacom and VSAM environments.
ISI will provide the services of a suitably qualified technical consultant to deliver the necessary 2BDB2
guidance and services to DST. The ISI Technical Consultant will be located on site at DST in Kansas City,
MO for an initial period of between 2 to 4 weeks (actual duration to be determined at a later date) and will
also provide remote support from ISIs offices in Brookfield, Wisconsin.

Ref: DST 2BDB2 PoC SoW May 2008.doc

Page 3 of 11

Statement of Work

Commercial in Confidence

02-Dec-2014

The schedule of activities may be altered from that listed in this SoW by mutual agreement between the
ISI Technical Consultant and the DST Project Manager.

1.2 ISI Activities

1. In a coordinated effort with the DST technical staff, the ISI Technical Consultant will verify the setup
and availability of the z/OS DB2 environment for this project as the first step. The ISI Technical
Consultant along with the DST technical representative will then install the appropriate 2BDB2 tools
on the designated IBM mainframe environment at DST in Kansas City, MO and, with assistance from
the client representative, tailor, implement and verify that the 2BDB2 tools are functioning as defined
in the 2BDB2 User Manual.
2. ISI, with assistance from the DST technical staff, will enable the 2BDB2 transparency in a pass
through mode and verify it is functioning as defined in the 2BDB2 User Manual.
3. ISI, with assistance from the DST technical staff, will migrate an initial set of CA-Datacom tables and
VSAM files, as agreed with DST, to DB2. ISI will then tailor the 2BDB2 transparency so that it
automatically intercepts the program database/file calls for the selected tables and files and routes
those calls to the new DB2 tables.
4. ISI will perform a knowledge transfer of the tasks involved in the previous items 1, 2 and 3, so that the
DST technical staff can then assume responsibility for the migration of the remaining CA-Datacom
tables and VSAM files to DB2 once a software license for the 2BDB2 tools has been executed.
5. ISI will provide technical assistance as needed, (either while onsite or remotely after the ISI consultant
has left DST), to assist the DST technical staff to complete these tasks in a timely manner. Delays,
caused by the DST technical staff, that prevent these tasks from being completed in a timely manner
may adversely affect any proposed project completion date so that an extension of the planned
project completion may be required. Any other CA-Datacom or VSAM migration activities will be
outside of the scope of this SoW.
6. DST must have set up a DB2 environment as required for the 2BDB2 project prior to the ISI
consultant arriving on site at DST to perform steps 1, 2, 3 and 4 above.
7. DST will sign an ISI 2BDB2 MLA and return it to ISI prior to installation of any 2BDB2 software at DST.
8. DST will have all Datacom tables and VSAM files to be migrated by ISI in a condition ready for the
migration process prior to the ISI consultant arriving on site at DST.
9. DST will have the DST personnel nominated to participate in the 2BDB2 knowledge transfer ready for
instruction from the ISI consultant as per item 4, above.
10. DST will have the appropriate z/OS, Datacom, VSAM and DB2 environments ready for the conversion
and testing of the 2BDB2 software to take place upon commencement of the project. This includes
adequate CPU and DASD to allow the conversion of CA-Datacom tables to DB2.
11. ISI has based the details contained in this SoW on the provision that technical issues uncovered by
the DST testing team are to be clearly presented to ISI as soon as they are identified. The ISI
consultant will assess the cause of the issue and then, if possible, suggest a potential circumvention
or correction.
If the requirements listed above are not fulfilled, additional time is likely to be necessary for the ISI
deliverables to be provided and, as such, this will occur without financial penalty being applied to ISI.
Additional expenses or charges may be applied by ISI for any cost overruns incurred by ISI due to any
delays which were outside of ISI's control.
ISI will not be responsible for any of the following tasks:
1. Testing of any existing or converted DST application programs.
2. Life-cycle issues or implementation into production of any database tables or modified program
source.
3. Conversion or coordination of any programs outside the scope of this document, including any
Assembler programs, JCL or any other program languages that have not yet been identified.
4. Development of any bridge routines to assist with cross-data access from applications outside of the
PoC environment.
5. Upgrades or modifications to any system environments such as COBOL compilers, CICS, RACF,
TSO, etc. which may be required as a result of this project.
6. Performance tuning of z/OS, CA-Datacom, DB2 or other related software entities used for the PoC
application or related systems.

Ref: DST 2BDB2 PoC SoW May 2008.doc

Page 4 of 11

Statement of Work

Commercial in Confidence

02-Dec-2014

2. DST Responsibilities

ISI, at this time, is continuing to assess the technical and environmental information received regarding
the current DST application and database environment in order to undertake comprehensive technical
due diligence and properly assess the capabilities of all parties involved to achieve the nominated
objectives, specifically as they relate to the NLS and VSAM-T issues. A goal of ISI during this PoC project
is to have sufficient time and access to the DST technical staff so as to be able to analyze the full z/OS,
CA-Datacom, VSAM, NLS, VSAM-T, DB2 and associated environments, understand the project tasks in
detail, become familiar with the client project team and acquire sufficient confidence that there are no
remaining unknown issues.

The responsibilities listed in this section are to be provided by DST at no charge to ISI. ISIs performance
of its responsibilities is predicated upon the following responsibilities being fulfilled in a timely fashion by
DST.
Some of these responsibilities will need to occur prior to the commencement of the services provided by
ISI. Any delays incurred due to these responsibilities not being fulfilled in a timely fashion may result in
ISI incurring additional costs which will be passed on to DST for payment.

2.1 Project Manager

Prior to the start of this SoW, DST will designate a person, called the DST Project Manager, to whom all
formal ISI communications will be addressed and who has the authority to act for DST in all aspects of the
project.
The DST Project Managers responsibilities include:
1. Serving as the interface between the ISI Consultant and all DST personnel, departments and
suppliers participating in this project.
2. Monitoring the activities of the ISI Consultant and reporting the projects progress to DST
management.
3. Participating in any required project related meetings or conference calls.
4. Obtaining and providing information, data, decisions and approvals, within two (2) working days of
ISIs request unless DST and ISI agree to an extended response time.
5. Helping the resolution of issues and escalating issues within the DST organization, as necessary, to
achieve Services objective and schedule commitments.

2.2 Support Facilities and Tasks

DST will provide the following facilities and perform the following tasks for the project:
1. Provide suitable office space, supplies, furniture and other facilities (including analogue telephone
access and internet access) for ISI personnel while working on DST premises.
2. Provide appropriate site and systems access. This includes access to a test environment which will
have the capacity and the availability to allow this PoC to be completed without interruption.
3. Provide appropriate remote access to required facilities.
4. Provide access to qualified DST personnel who will be able to answer detailed questions related to
DSTs applications, platform(s) and systems. DST must have sufficient staff available to complete the
PoC without interruption.

Ref: DST 2BDB2 PoC SoW May 2008.doc

Page 5 of 11

Statement of Work

Commercial in Confidence

02-Dec-2014

5. Provide instructions or any unique requirements relevant to the DST environment.

6. Be responsible for the identification and interpretation of any applicable laws, regulations and statutes
that affect existing DST application systems or programs that ISI will have access to during this
project. It is a DST responsibility to assure that the systems and programs meet the requirements of
those laws, regulations and statutes.

Ref: DST 2BDB2 PoC SoW May 2008.doc

Page 6 of 11

Statement of Work

Commercial in Confidence

02-Dec-2014

3. Acceptance & Completion Criteria 4. Cost of Service

2.3 Required Consents

DST is responsible for promptly obtaining and providing to ISI all required consents necessary for ISI to
provide the Services described in this SoW.
A required consent means any consents or approvals required to give ISI and its staff the right or license
to access, use and/or modify (including creating derivative works) the hardware, software, firmware and
other products DST uses in association with its application and processing environment, without infringing
the ownership or license rights (including patent and copyright) of the providers or owners of such
products.
DST will indemnify, defend and hold ISI, its affiliates and sub-contractors, harmless from and against any
and all claims, losses, liabilities and damages (including reasonable legal fees and costs) arising from or
in connection with any claims (including patent and copyright infringement) made against ISI, alleged to
have occurred as a result of DSTs failure to provide any Required Consents.
ISI will be relieved of the performance of any obligations that may be affected by DSTs failure to promptly
provide any required consents to ISI.

2.4 Other Responsibilities

DST is responsible for:

Verifying that the z/OS system to be used for the PoC includes the appropriate CA-Datacom and
applicable VSAM components along with DB2, CICS, TSO/ISPF, COBOL and SMPE and the
appropriate set of additional IBM and Third Party software that DST will use in its production
environment;

All testing, lifecycle processes and implementation of the migrated applications into production in a
timely manner so as to meet the project completion date.

3.1 Criteria for Project Closure

ISI will have fulfilled its obligations under this SoW when any one of the following first occurs:

ISI has satisfactorily delivered the results as defined in Section 1, above,

Either party terminates the agreement with 1 week written notice.

Services provided by ISI under this Statement of Work will be performed under the following estimated
price arrangement. Should DST terminate this project prematurely, ISI will invoice the cost of all work
already completed or in progress at the time of termination along with any out-of-pocket expenses, return
travel and any penalties to DST.

Ref: DST 2BDB2 PoC SoW May 2008.doc

Page 7 of 11

Statement of Work

Commercial in Confidence

02-Dec-2014

4.1 Proof of Concept Project Costs

The estimated costs for this 2BDB2 PoC Project are as follows:
On-Site Proof of Concept Project Technical Support - maximum 4 weeks

$70,000

Note: Costs for other 2BDB2 software that may be required in the DST environment have not been
included in this SoW.
Additional onsite services above and beyond the scope of this SoW are based on
1) a daily rate for onsite services;
2) a daily rate for a minimum 4 hours of remote support per day; and
3) an hourly rate for additional remote services over and above the minimum hours as listed below.
1) Daily rate for onsite services (excluding expenses)

$1,250 per day

2) Daily rate for minimum 4 hours remote services

$625 per day

3) Hourly rate for additional remote services

$175 per hour

Additional remote services will be agreed and approved by the DST Project Manager. The ISI Technical
Consultant will provide a weekly timesheet to the DST Project Manager for additional services detailing
the hours spent and the activities performed.
Travel & Expense
ISI will advise DST of any additional travel and expenses caused by circumstances beyond the control of
ISI. DST must approve, in writing, these additional travel and expenses prior to ISI incurring the
additional expense amount.
Authorized expenses include airfares, accommodation and local travel.

Ref: DST 2BDB2 PoC SoW May 2008.doc

Page 8 of 11

Statement of Work

Commercial in Confidence

02-Dec-2014

4.2 Schedule of Payments

ISI will invoice DST for 25% deposit of the On-Site Technical Support charge upon signing of this
Statement of Work.

The 75% balance of the On-Site Technical Support will be invoiced upon the completion of the project
as described in Section 3.1.

All invoices are due and payable within 7 days of receipt.

Any additional authorized expenses will be billed as they occur and will be due and payable within 7
days of receipt of an authorized invoice.

All amounts are in US Dollars and are exclusive of any local taxes. The cost for this project will be
adjusted to include any applicable local taxes and charges.

The estimated prices provided are based on ISIs understanding of DSTs stated requirements at the time
of submission of this proposal.

5. Project Contacts

The ISI Services Engagement Manager for this SoW will be:
Mitch McCluhan (or his assigned proxy)
Solutions Manager
Independent Systems Integrators Pty. Ltd.
8755 Royster Ct
Elk Grove, CA 95624-3073 USA

Ref: DST 2BDB2 PoC SoW May 2008.doc

Page 9 of 11

Statement of Work

Commercial in Confidence

02-Dec-2014

6. Project Change Control Procedure 7. Authorized Signatures

Tel: 916-271-6575
Fax: 916-313-0717
Email: mitchm@isi.com.au

The designated DST Project Manager will be:

Contact details To Be Advised.

Tel:
Email:

Either party may request changes to the SoW at any time. Both the ISI Services Engagement
Manager and the DST Project Manager must approve each change before amending the SoW and
implementing the change.
All Project Change Requests (PCR) will be submitted in writing. They will describe the change,
the rationale for the change, and specify any change in charges, estimated schedule or other terms,
and describe the effect the change will have on the SoW.
The ISI Services Engagement Manager or the DST Project Manager, as appropriate will review
the proposed change. It is then accepted or rejected for submission to the other party. If rejected the
PCR is returned to the originator, along with the reason for the rejection.
Depending upon the extent and complexity of the requested change, ISI may charge for the effort
required to analyze it. When charges are necessary for change analysis, ISI will provide a written
estimate and provide analysis upon written authorization of the above-mentioned estimate.
Approved changes will be incorporated into the SoW through written Change Authorizations, as
appropriate.
The terms of a mutually agreed upon Change Authorization will prevail over those of this SoW or any
previous Change Authorization.
The parties agree that the complete and exclusive statement of the agreement between the parties
relating to this subject consists of:
1. this SoW, including any Attachment or Change Authorization referenced herein.
This statement of the agreement supersedes all proposals or other prior agreements, oral or written, and
all other communications between the parties relating to this subject.
By signing this Statement of Work, DST represents that it has obtained the necessary internal
authorization for all charges due under this Statement of Work.

7.1 Billing
Billing invoices are sent to:

Ref: DST 2BDB2 PoC SoW May 2008.doc

Page 10 of 11

Statement of Work

Commercial in Confidence

02-Dec-2014

To Be Advised (TBA)

Invoices will indicate the DST Project Name unless otherwise advised.
The invoices will include the following:

DST Project Name - 2BDB2 Proof of Concept Project

Services performed/Project Phase
Due Date and Payment Terms

This SOW is agreed to by:

DST Systems, Inc.

Accepted by:
Independent Systems Integrators Pty. Ltd.

By:

By:
Authorized Signature

Authorized Signature

Print name and Officer's Title

Print name and Officer's Title

Date:

Ref: DST 2BDB2 PoC SoW May 2008.doc

Date:

Page 11 of 11