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Action of a subsystem
inconsistent with other
subsystems / whole
system
Subsystem achieves
its goals while
contributing to org.
goal
Encourages
integration eliminates duplicate
recording, storage,
reporting etc.
Changes in subsystem
cannot be made without
considering the effect on
other subsystems & the
whole system
Activities
Resources
People
Facts on
Goal conflict
Goal
congruence
Systems
concept
Subsystem should
maximize
organizational
goals first
Definition
SYSTEM
DATA
Definition:
A set of related, coordinated and
structured activities and tasks that are
performed by a person/computer/machine
to accomplish organisational goal
AIS:
OVERVIEW
Benefits:
reduction of
uncertainty,
improved decision,
better planning
Definition
Business
Processes
5 major groups:
revenue cycle; expenditure cycle;
production/conversion cycle; human
resources/payroll cycle & financing cycle
Valuable information
= Benefits > Costs
INFORMATION
R-Reliable (free
from erroe or bias)
V - Verifiable (2
independent parties would
produce same information)
C - Complete (Not omit
important aspects of
underlying events)
Costs:
Time and resources
spent to collect,
process, store,
distribute info.
Information
overload
R - Relevant (Reduce
uncertainty, improve
decision making)
Characteristics of
useful information
(RATU VCR)
U - Understandable
(presented in useful
and intelligent format)
A - Accessible (Available
when needed in a format
that they can use)
T - Timely (Provided
in time for decision
making)
1(1)
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IT infrastructure
Procedure
Software used to
process org. data
Internal control
people
a system that collects, records,
stores & processes data to
produce info for DM
Components
of AIS
(PIPI SD)
Software
Data
Definition
of AIS
AIS
These 6
components enable
AIS to fulfill 3
business function
Decision Making
Able to analyse
sales data
Provide accurate
and timely info
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AIS
1. Firm Infrastructure - Accounting, Finance, Legal, General Administration that allow org. to function
PRIMARY
ACTIVITIES
Inbound Logistic
(Receiving & storing
material)
Outbound
Logistic
(Distribution,
shipping)
Operations
(manufacturing,
repackaging)
Marketing &
sales
(Advertising,
Selling)
Service
(Repair,
maintenance)
Easier to share
knowledge and
expertise, thus
improving
operations and
provides
competitive
advantage
Provide timely
information
S - Sharing
knowledge
E - Efficiency of
operation
C - Cost &
Quality
S - Supply chain
D - Decision
making
I -Internal control
1(3)
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