Draft Approach for

Six Sigma Green

Belt Training

Setting the Context

Establishing the need for Six-Sigma
Programs in organizations

Target Customer Segments

External

Voice of customer

Analyst views
Competitive
environment

Client value Proposition

Six Sigma Drivers and Levers

How do we answer the key questions?

Branding
Service Benchmark
Quantitative Insight
Change management
Strategy
Process Capability

Purpose, Vision, Values,

Goals

Financial Benefits

Input from business

development

Revenue Growth
Margin Enhancement

People value Proposition

Internal

Brand study
Compelling Purpose,
Vision and Goal
Growth Opportunity &
career Progression
Quantified
performance
measurement

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Why Six Sigma

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Course Overview
Scope of the engagement

Six-Sigma Green Belt Course - Overview

Six Sigma Green Belt Course for

Business Excellence is a four-day
comprehensive session to provide
a first hand experience of the
nuances of Six Sigma.
The workshop would revolve
around the key concepts, the
process of implementation and the
specific challenges. The program
also teaches the basic statistical
tools and techniques used in Six
Sigma.
Green Belts are an integral part of
the Six Sigma methodology
requiring sufficient training to
support Six Sigma implementation.
They are also qualified to lead
certain Six Sigma improvement
projects.

The four days of Green Belt training will be conducted on the various phases of DMAIC model to enable the Green Belts to
work in terms of methodology, tools & techniques.

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Day 1

Course Contents

Define
Customer Expectations of the process?

Measure
Day 2

What is the frequency of defects?

Analyze

Day 3

Why, Where & When do defects occur?

Improve

Day 4

How can we fix the Process?

Control
How can we keep the process fixed?

Understand Six Sigma

Project definition and Charter
High level Process Mapping COPIS
Critical to Quality (CTQ) Characteristics Learning and usage of
tools like FMEA, Cause and Effect diagram, Pareto and detailed
process mapping
Performance standards
MSA - Gage R&R, Attribute Agreement Analysis

Graphical Analysis
Process Capability Cp, Cpk, Zst and Zlt
Identify variation sources Hypothesis testing
ANOVA, Chi Square, 1-sample t, 2-sample t, 1-proportion, 2proportion, Regression Analysis

Brainstorming techniques and TRIZ

Solution Selection, error proofing - FMEA
Pilot Improvement plans
Deployment Cost Benefit Analysis

Control Charts Variable and Attribute Charts

Implement Process control
Project closure

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Our Delivery Approach

Understand goals and objectives
OPTIONAL

Provide four day

program on SixSigma Green Belt
Covers the DMAIC
methodology
Will include class
room training and
case studies for
practice
The course is taught
using the Minitab tool
Maximum batch size
of forty students only

Conduct
Qualification
Exam
Typically conducted
at the end of the 4th
day
Serves as a prerequisite for further
evaluation
Re-examination can
be conducted at
additional costs

Conduct
Project
Reviews
Students select
projects based on
their needs and
expectations
Group projects are
allowed
Project review days
are scheduled with
the institute
Students can pose
queries related to the
project
Individual project
charters are
evaluated during the
session

Conduct
Final Project
assessment
Evaluate the final
project on application
of knowledge and
skills
Review of the use of
right tools and
methodologies
Viva Voce for team
members to
determine extent of
participation
Validation of the
results projected
Approval of project
work

Tools
Evaluation &
Final
certification
Tool usage
demonstration (viva if
required)
Submission of the
assessment report
Certification of the
students

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

Why KPMG
Highlighting our capabilities to deliver
this service

Business Excellence Practice: Overview

Practice Overview
Service line/Solution Overview:

Key Differentiators

Service Offerings

About the service line/solution, FTE, etc.

National resource pool of 15
consultants with average industry
experience of 12 years. These include:

Experience in diverse industries like Manufacturing,

FMCG, Retail, IT & ITES, Financial Operations,
Clinical Research , ports, airports and Consumer
Appliances
Solution mix of Lean, Six Sigma, TPM, and specific
IE methodologies
First among the Big 4 to have Six Sigma Practice in
India
Trained more than 6000 participants on Six Sigma
globally. Now approx. 200 per month

Lean Six Sigma Advisory

Facilitation Based Projects
Full Scale Implementation

Master Black Belts

These may include TPM and specific Industrial

Engineering projects as required.

Black Belts
Green Belt practitioners
Industry: Energy, retail, FMCG, utilities,
port, hospitals, IT/ITES, government,
Airport and others

Data Science Advisory

7 Step approach from Problem to Decisions;

More than 35,000 hours of services

delivered to various clients

Lean Six Sigma Training

500

Large and Mid market companies

enrolled for KPMG Green & Black
Belt Training

600

Black Belt Projects handled

spanning diverse industries

15+

Dedicated team of Six Sigma

resources including Master Black
Belts and Black Belts

Lean Six Sigma Green Belt

Standard methodologies and

communication strategies to
operationalise onshore-offshore
delivery

Lean Six Sigma Black Belt Training

Lean Six Sigma Advanced Programs

Executed multiple projects leading to

EBITDA, Margin, G&A and other cost
improvements via Lean, Six Sigma, IE ,
TPM implementations

Approach linking Data Science to Business

Process Improvement using Lean Six Sigma

In Analytics domain:
7 Step approach from Problem to
Decisions;
Focus on areas like Workforce
Management, Sales & Marketing
etc.
Expertise in tools like R
Technology Partnerships on the
anvil

Key clients

Adani Group
Philips
British Telecom
SunTech

Matrix Cellular
Oracle
Madura Fashion Lifestyle
Indian Institute of Management

Reuters
Symbiosis Institute of Operations Mgmt
Indian Institute of Technology
Delhi Technological University

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

10

Voice of Customer
The course material is well structured & with proper guidance with well suited examples from all fields(
manufacturing, software solutions, ITES etc.). Therefore a practical scenario was established during the
courseit helped me in interview a lot since questions were asked about several quality & statistical tools
& there significances
- Prashant Pareek, MBA Student, Symbiosis Nasik

I had attended the Six Sigma - Green Belt session in November 2007 and my overall learning experience has been
very fruitful. The methodology (across industry examples) used to deliver the session has helped me to re-align
my thought process and that has clearly reflected in the quality of my work... I was able to drive many process reengineering project which have lead to dollar and manpower saves. Also now I am actively involved in global
projects.

The training in 6 Sigma methodology helped me plan

very efficiently, a project currently on in my
organization. The project is expected to help my
organization immensly. The training changed the way
I looked at such projects and I believe our team has
achieved much more than what it would have without
six sigma methodology
- Girish Raja, Six Sigma Public Program Participant, Pune

Dear Sir,
The project details are as follows:...Achievement:
Cpk improved from 0.28 to 0.95.
The sigma level improved from 2 to 4.1 sigma.
Potential Savings after the improvement amounted to
Rs. 17304480 per annum.
- Nitu Sharma, Student Symbiosis Institute, Nasik

- Ketan B Kurani, Six Sigma Public Program Participant

Hi Nitesh,
The six sigma program with KPMG has helped me improve my understanding on the concepts of Process Improvement to a great
length.
Also, at my organization we have taken the initiative to train people and create a forum that is trying to adapt the Six Sigma principles
as per our organization process and policies
- Priyanka Grover, Six Sigma Public Program Participant, Mumbai

Thanks for your guidance and

support..training was really meaningful and
fruitful for my career perspective. I have
implemented the methodology in few of my
company projects and achieved the
unexpected results.
One of my projects was At the end of the
projects we were able to save plenty of time
in entire cycle

- Alok Tripathy, Six Sigma Participant, Delhi

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

11

KPMG Some of Six Sigma Advisory Clients

Full Scale Implementation
Oracle
Mindtree Consulting
Quintiles
Hitachi
Software Paradigms, Mysore
L&T Infotech, Mumbai
Hinduja TMT, Bangalore
Danaher Motions Ltd, Mumbai
Phoenix Global Solutions, Bangalore
(Recently acquired by TCS)
Minda Industries, Delhi
VXL Instruments, Faridabad
Kanoria Sugar and General Manufacturing
KG Denim, Coimbatore
Bharat Sanchar Nigam Ltd.
(Largest Telecom Service provider in India.)
Green Belt Training at Institutes
IIM Ranchi
IIT Kanpur
Delhi Technological University
Fore School of Management
Great Lakes Institute of Management, Chennai

Green Belt / Black Belt Training

and Project Support
Adani Port
Mudra Fashion Lifestyle
Philips
ITC Infotech
Sap Labs
Maruti Udyog Ltd, Gurgaon
HCL Technologies, Noida
Standard Chartered Bank
Gillette India
Hutchison Essar Telecom
Denso India
Hutchison India
Airtel Mobile
Hewlett Packard Global Delivery Centre
Sun Microsystems
Jet Air
IMRB
Hero Motors
Global Respondez India
EID Parry India Ltd
EXL Services, Noida

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

12

Sample Certificate

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

13

Contact Details

Key Contacts

Nitesh Jain
Associate Director
KPMG
Advant Navis Business Park
Plot No. 07, Sector 142
Noida 201 305 (India)
Tel +91 (0)120 386 8000
Fax +91 (0)120 386 8999
Mobile: +91-9871889318
niteshjain@kpmg.com

Rahul Aggarwal
Associate Consultant
KPMG
Lodha Excelus,
1st Floor, Apollo Mills Compound,N.M. Joshi
Marg, Mahalakshmi,
Mumbai - 400011
Tel +91 (0)22 39896000
Fax +91 (0)22 30902511
Mobile +91-9987744776
raggarwal2@kpmg.com

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.

15

in.kpmg.com

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entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of
the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate
professional advice after a thorough examination of the particular situation.

2014 KPMG, an Indian Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (KPMG International), a Swiss entity. All rights reserved.