Voice Deep Dive Workbook

Version 3.5

Module 16

CUCME CUCME Dialplan, Class of Restriction

and Media Resources :: Tasks
Lab Instructions:
Prior to starting this lab, ensure that you have both read through the Voice Rack Rental Guide
before beginning this lab, so that you are fully aware of how all equipment works and is
accessed, and that you have loaded both the initial router/switch configs from INEs members
site, and that you have manually loaded the CUCM initial configs as described below.

Note
- Most Deep Dive lab scenarios require existing configuration before they can begin to be
configured. Also, most lab scenarios use different pre-configuration from other Deep Dive
labs. Therefore it is necessary to load the "Startup Configs" prior to beginning any of these lab
scenarios.
- To load your router and switch configs, first log into your INE.com Members account, then
navigate to the "Rack Rental" tab, and click on "Control Panel" >> "Click here to choose a
configuration to be loaded on your Voice Rack", then choose the appropriately named
selection for this module. This will only load your router and switch configs (pstn, r1, r2, r3,
sw1, sw2).
- To load your CUCM server initial configs, please log into the CUCM Admin WebUI, and use
the Bulk Administration tool to upload & import the appropriately named DD-ModXXCUCM-Startup.tar" file that was included in your Members account for this module. Here are
two brief demonstration videos on how to successfully accomplish this upload and import into
CUCM: Importing or Exporting Configurations in CSV file from CUCM (15 mins), and Fixing
Any Issues That May Arise With Importing CSS and CdPTP & CngPTPs (8 mins).

Copyright 2011 Internetwork Expert

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2011 Internetwork Expert, Inc. All rights reserved.

INE, the INE logo, and Voice Deep Dive are registered trademarks of Internetwork Expert, Inc. in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Internetwork Expert and any other company.

Voice Deep Dive Workbook

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Module 16

Route Plan Description and Overall Guidelines

Phones at the CUCME - NL location use a prefix code of 0 to access a PSTN trunk.
Outside dial tone should be provided as soon as the prefixed PSTN Trunk Code has
been dialed
Branch2 CUCME site is located in the Netherlands (NL) and has the country code of
31. Branch2 is in the city of Amsterdam.
Users should be able to dial 112 from the Netherlands location (Branch2), to reach
emergency services
Make sure the PSTN Trunk Code of "0" for NL are each stripped for all calls before
going to PSTN
Local area (Subscriber) PSTN calls are placed from Branch2 by dialing 7-digit numbers
Long-distance (National) PSTN calls placed from the Branch2 location by dialing 10
digit numbers with the first number being the PSTN National access code of 0 (this is
in addition to the PSTN Trunk Code of 0 for Branch2)
International calls from the Branch2 site should be prefixed using the PSTN
International access code of 00 along with the country code and variable length
number for the site/number you are trying to reach (this is in addition to the PSTN
Trunk Code of 0 for Branch2)
You should allow for any phone users to be able to terminate interdigit timeout on
international number dialing using the Hash/Pound/Octothorpe key # in order to place
the call immediately

16.1 PSTN Dialing in CUCME

Configure the CME router to allow SIP and SCCP IP phones to place calls out to the
PSTN, using the information from Table 15.1
The connection that the PSTN is providing to the Branch2 site is ISDN PRI EURO,
Framing is CRC4, Line Code is HDB3, and the PSTN only has the first 3 channels of
the PRI lit up
Ensure that the PSTN sees CNAM display for calls outbound from Branch2
Ensure that any calls made to International numbers only have to wait for 7 seconds
after the last digit to route to the PSTN

Table 16.1: Dialing From the NL CUCME Site

Call Type
Emergency
Local
National/LD
International

Pattern
112
[1-8]XXXXXX
0[1-8]XXXXXXXX
00 + Variable length

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Class of Restriction
None - All Allowed
Local
National
International

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2011 Internetwork Expert, Inc. All rights reserved.

INE, the INE logo, and Voice Deep Dive are registered trademarks of Internetwork Expert, Inc. in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Internetwork Expert and any other company.

Voice Deep Dive Workbook

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Module 16

16.2 IOS Voice Translation Rules and Globalization in CUCME

Ensure that all Inbound calls from the PSTN reach their appropriate 4 digit extension
o Provision a method for this that takes into account that not all extensions are
registered yet, and that there may be more dial-peers created later
Ensure that for all Outbound calls to the PSTN, the Calling Party Number display
reflects the following for the respective phone dialing:
o Calls to Emergency, Local or National numbers should display the Branch2
calling phone's DID number beginning with geographic code (e.g. 020 703 3xxx)
o Calls to International numbers should display the Branch2 calling phone's E164
number beginning with country code (31 20 703 3xxx)

16.3 Load Balancing Calls

Provision a method so that any calls placed from Branch2 phones to the phones at the
CorpHQ or Branch1 sites are sent to both the Subscriber (177.1.10.20) and Publisher
(177.1.10.10) servers in a load balanced fashion, so that neither gets overwhelmed
with too many calls

16.4 Class of Restriction for CUCME

Configure Class of Restrictions such that the following phones are able to make the
following calls:
o Desmond Hume at Branch2 Phone1 (SCCP) DN 3001 -- National
o John Locke at Branch2 Phone2 (SCCP) DN 3002 -- International
o James Ford at Branch2 Phone3 (SIP) DN 3003 -- Local
o Hugo Reyes at Branch2 Phone4 (SIP) DN 3004 -- International
Ensure that any future lines that may be added at a later time do not automatically
inherit the CoRs mentioned above

16.5 Multicast Music on Hold for CUCME

Provision CME with MoH for both IP phones and PSTN callers
Ensure that there is only one stream that is generated locally from the CME router

16.6 IOS Transcoding for CUCME

Provision a transcoder with 2 sessions locally on the Branch2 router, and register it to
CME
Allow for all variants of the G729 and G711 CODECs

Copyright 2011 Internetwork Expert

www.INE.com
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2011 Internetwork Expert, Inc. All rights reserved.

INE, the INE logo, and Voice Deep Dive are registered trademarks of Internetwork Expert, Inc. in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Internetwork Expert and any other company.

Voice Deep Dive Workbook

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Module 16

16.7 IOS Software & Hardware Conference Bridge for CUCME

Software Conference Bridge

o IP phones should react differently upon disconnect from an active software
conference bridge:
For Desmond Hume at DN 3001:
The conference should remain active if at least one of the
members is local to the CME
For John Locke at DN 3002:
If he presses the Conf softkey, then the last member who joined
the conference should be removed
If he presses the EndCall softkey then the conference should
simply disconnect all participants
If he goes On-Hook then the conference should remain active if at
least one remaining member is local to the CME
If Hugo at DN 3004 hangs up on an active conference, the conference
should remain active
Hardware Conference Bridge
o Provision a single hardware conference bridge on the Branch2 router and
register it to CME allowing up 8 Ad-Hoc or MeetMe participants with the
following parameters:
Add-Hoc conferences should not have a DN that is able to be dialed from
an IP phone
MeetMe conferences should be able to be setup using the MeetMe
softkey at the DN of 3601
o Allow for all variants of the G729 and G711 CODECs
o Configure unique Join and Leave tones for conference participants as they are
entering or exiting a conference respectively.
The Join tone should be a combination of both the low and high end of
the available frequency spectrum, and should emit a fast beep lasting
10th of a second followed by a slower beep lasting half of a second
The Leave tone should be the same combination of both the low and high
end of the available frequency spectrum, however should have the
opposite duration emitting a slow beep lasting half of a second followed
by a faster beep lasting 100th of a second
o Any conference participant, including those out on the PSTN, should be able to
mute their line into any conference by pressing *1 and be able to take their line
back off mute by pressing *2

Copyright 2011 Internetwork Expert

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2011 Internetwork Expert, Inc. All rights reserved.

INE, the INE logo, and Voice Deep Dive are registered trademarks of Internetwork Expert, Inc. in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Internetwork Expert and any other company.

Voice Deep Dive Workbook

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Module 16

16.8 Multicast Broadcast Paging in CUCME

Provision the following paging groups and memberships:

o Group 1:
Name: "Paging Shipping"
DN: *51
Multicast IP and Port number: 239.1.1.2:16384
Members: DN 3001
o Group 2:
Name: "Paging Sales"
DN: *52
Multicast IP and Port number: 239.1.1.3:16384
Members: DN 3002
o Group 3:
Name: "Paging All"
DN: *59
Multicast IP and Port number: 239.1.1.4:16384
Members: Any members (ever) in the Shipping & Sales Paging Groups

16.9 MTP and DSP Resources in CUCME

Configure John Locke at DN 3002 so that any time he makes or receives a call that all
RTP media traffic is forced through the CME router for any and all calls made, however
do not use a hardware transcoder to accomplish this task
Desmond Hume at DN 3001 make take his phone and move to be a permanent remote
teleworker, therefore provision his phone so that any time he makes or receives a call
the preferred CODEC is G729, and force all G711 negotiated calls through a hardware
transcoder

Copyright 2011 Internetwork Expert

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2011 Internetwork Expert, Inc. All rights reserved.

INE, the INE logo, and Voice Deep Dive are registered trademarks of Internetwork Expert, Inc. in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Internetwork Expert and any other company.

Voice Deep Dive Workbook

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Module 16

16.10 Speed Dials in CUCME

Provision both Desmond Hume's phone at DN 3001 and James Ford's phone at DN
3003 to have the following Speed Dials and Fast Dials:
o Speed Dial "Hurley" at DN 3004
o Fast Dial "Sawyer's Mobile" at 00670357575
o Fast Dial "Amsterdam Vendor" at 7037333
Also provision James Ford's phone at DN 3003 to have the following Speed Dial:
o Speed Dial "Locke" at DN 3002
Provision Desmond Hume's phone at DN 3001 to have a BLF-SD for John Locke's
phone DN at 3002
Load the Speed Dial list provided in this Deep Dive's "Startup Configs" into the CME
router's flash memory and ensure that it is accessible
Load the Bulk Speed Dial list provided in the Deep Dive's "Startup Configs" into the
CME configuration, however have it accessed via TFTP only (use your own TFTP
server on your laptop or use CUCM as a TFTP server if you don't have one handy)
o Ensure that phone users must dial *60 then the Speed Dial index number they
wish to dial (no visible menu structure will be viewable on the phone's display)
Ensure that John Locke can add, change and/or delete both Personal Speed Dials and
Speed Dial Buttons, as well as reset his phone, all directly from his phone display
o From his phone display, have him add the Speed Dial Button for "Hurley" at DN
3004 and add the Personal Speed Dial of "Sawyer" at DN 00670357575 and
then reset his phone
o Test to ensure that they both work, and then check the IOS CLI to see what has
changed
o Ensure that Desmond Hume does not have this capability himself from his
phone display

Copyright 2011 Internetwork Expert

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2011 Internetwork Expert, Inc. All rights reserved.

INE, the INE logo, and Voice Deep Dive are registered trademarks of Internetwork Expert, Inc. in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a
partnership relationship between Internetwork Expert and any other company.