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Microsoft Lync Server 2010

Survivable Branch Appliance


Mediant 800 SBA

SBA Installation Manual


Mediant 800 SBA
for Microsoft Lync Server 2010

Version 6.4
Version 6.4
May 2012
Document #: LTRT-39152

April 2013
Document #: LTRT-39153

Version 6.4
January 2012
Document #: LTRT-39150

Installation Manual

Contents

Table of Contents
1

Introduction ....................................................................................................... 11

Verifying Package Contents ............................................................................. 15

Mediant 800 SBA Hardware Description ......................................................... 17


3.1

Physical Description .............................................................................................17


3.1.1
3.1.2
3.1.3

Assigning IP Address to PSTN Gateway......................................................... 23


4.1
4.2
4.3

Front Panel Description ...........................................................................................17


Rear Panel Description ............................................................................................18
LEDs Description .....................................................................................................20
3.1.3.1 LAN Interface LED ...................................................................................20
3.1.3.2 FXS LED...................................................................................................20
3.1.3.3 FXO LED ..................................................................................................21
3.1.3.4 E&M LED ..................................................................................................21
3.1.3.5 BRI LED Description ................................................................................21
3.1.3.6 E1/T1 LED Description .............................................................................22
3.1.3.7 Operational Status LED............................................................................22
3.1.3.8 Power LED ...............................................................................................22

Initial Access PSTN Gateway with Default IP Address ......................................... 23


Configuring Physical LAN Ports Pair .................................................................... 25
Configuring an IP Address ....................................................................................27

Pre-Configuring SBA at Datacenter ................................................................. 29


5.1
5.2

Adding the SBA Device to the Active Directory ..................................................... 29


Defining the Branch Office Topology using Topology Builder ............................... 31
5.2.1
5.2.2

Defining the Branch Office .......................................................................................31


Publishing the Topology ..........................................................................................39

Connecting to the SBA Web-Based Tool ........................................................ 41

Installing and Configuring the SBA ................................................................. 45


7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
7.9
7.10
7.11
7.12

Step 1: IP Settings ................................................................................................47


Step 2: Change Computer Name.......................................................................... 50
Step 3: Change Admin Password ......................................................................... 54
Step 4: Set Date and Time ...................................................................................56
Step 5: Join to a Domain ......................................................................................59
Step 6: Device Preparation ...................................................................................62
Step 7: Configuration ............................................................................................68
Step 8: Enable Replication ...................................................................................70
Step 9: Activate MCS ...........................................................................................72
Step 10: MCS Certificate ......................................................................................74
Step 11: Start MCS Services ................................................................................ 80
Step 12: Gateway Configuration ........................................................................... 81

Configuring the PSTN Gateway ....................................................................... 83


8.1
8.2
8.3

Configuring the Mediation Server ......................................................................... 83


Restricting Communication to Mediation Server Only ........................................... 88
Configuring the SIP Transport Type ..................................................................... 90
8.3.1

Version 6.4

Configuring TLS .......................................................................................................90


8.3.1.1 Step 1: Enable TLS and Define TLS Port ................................................90
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8.3.1.2
8.3.1.3
8.3.1.4
8.3.1.5

8.3.2

8.4
8.5
8.6
8.7
8.8

Configuring Secure Real-Time Transport Protocol ............................................. 101


Configuring Voice Coders (with Silence Suppression) ........................................ 103
Configuring Comfort Noise and Gain Control ...................................................... 104
Configuring Early Media ..................................................................................... 106
Configuring PSTN Trunks ................................................................................... 108
8.8.1
8.8.2
8.8.3
8.8.4
8.8.5
8.8.6

8.9

Enabling Trunks .....................................................................................................108


Configuring Channel Select Method ......................................................................109
Configuring IP-to-Trunk Group Routing .................................................................110
Configuring FXS Port Transfer Behavior ...............................................................111
Configuring the Trunk ............................................................................................112
Configuring the TDM Bus ......................................................................................114

Configuring Normalization Rules for E.164 Format for PBX/PSTN Connectivity . 115
8.9.1

Step 2: Configure the NTP Server ...........................................................91


Step 3: Configure the DNS Server ...........................................................92
Step 4: Configure the Gateway Name .....................................................93
Step 5: Configure a Certificate .................................................................94
8.3.1.5.1 Generate a Certificate Signing Request.................................94
8.3.1.5.2 Obtain Microsoft CA and Trusted Root Certificates ...............95
8.3.1.5.3 Load Microsoft CA and Trusted Root Certificates to PSTN
Gateway .................................................................................99
Configuring TCP Transport Type ...........................................................................100

Number Normalization Examples ..........................................................................118


8.9.1.1 Modifying E.164 Numbers to PBX / PSTN Format for Outbound Calls .118
8.9.1.2 Modifying PBX, Local, and National Calls to E.164 Format for Inbound
Calls
120

Testing SBA Calls ........................................................................................... 121


9.1
9.2

Testing Gateway Calls ........................................................................................ 121


Testing Lync Calls .............................................................................................. 123
9.2.1
9.2.2

Test Prerequisites ..................................................................................................123


Running the Lync Call Test ...................................................................................124

10 Completing SBA Setup ................................................................................... 125


11 Miscellaneous SBA Procedures .................................................................... 127
11.1
11.2
11.3
11.4
11.5

Viewing General SBA Status in the Home Page ................................................. 127


Starting and Stopping SBA Services .................................................................. 128
Updating SBA Components ................................................................................ 129
Viewing Logged Events ...................................................................................... 133
Logging Out ........................................................................................................ 133

Microsoft Lync Server 2010

Document #: LTRT-39153

Installation Manual

Contents

List of Figures
Figure 1-1: Mediant 800 SBA in Lync Server 2010 Environment...........................................................12
Figure 1-2: Summary of Steps for Installing and Configuring SBA ........................................................13
Figure 3-1: Physical Description .............................................................................................................17
Figure 3-2: LAN Port-Pair Groups and Web Interface String Names ....................................................18
Figure 3-3: Mediant 800 Rear Panel ......................................................................................................18
Figure 4-1: Connecting Mediant 800 SBA LAN Port 1 (Front Panel) .....................................................23
Figure 4-2: Login Screen ........................................................................................................................24
Figure 4-3: Physical Ports Settings Page ...............................................................................................25
Figure 4-4: IP Settings Screen ...............................................................................................................27
Figure 4-5: Maintenance Actions: Reset Gateway .................................................................................27
Figure 5-1: New Object Computer Dialog Box ....................................................................................29
Figure 5-2: RTC Universal Read Only Admins Properties .....................................................................30
Figure 5-3: Menu Path to Topology Builder Program .............................................................................31
Figure 5-4: Topology Builder ..................................................................................................................32
Figure 5-5: Lync Server 2010 Topology Builder .....................................................................................32
Figure 5-6: Identify the Site ....................................................................................................................33
Figure 5-7: Specify Site Details ..............................................................................................................34
Figure 5-8: New Branch Site Successfully Defined ................................................................................34
Figure 5-9: Define the Survivable Branch Appliance FQDN ..................................................................35
Figure 5-10: Select the Front End Pool ..................................................................................................36
Figure 5-11: Select an Edge Server .......................................................................................................37
Figure 5-12: Define the PSTN Gateway .................................................................................................37
Figure 5-13: Publish Topology Selection ................................................................................................39
Figure 5-14: Publish the Topology .........................................................................................................39
Figure 5-15: Publish Wizard Complete ...................................................................................................40
Figure 6-1: Connecting to the OSN Server ............................................................................................42
Figure 6-2: SBA Login Screen ................................................................................................................42
Figure 6-3: SBA Home Screen ...............................................................................................................43
Figure 7-1: Setup Tab Displaying Tasks ................................................................................................46
Figure 7-2: Set IP Configuration Page ...................................................................................................47
Figure 7-3: IP Settings Login Again.....................................................................................................48
Figure 7-4: Alert - Login ..........................................................................................................................48
Figure 7-5: Login Screen ........................................................................................................................49
Figure 7-6: IP Settings - Complete .........................................................................................................49
Figure 7-7: Change Computer Name Screen.........................................................................................50
Figure 7-8: Change Computer Name - Reboot ......................................................................................51
Figure 7-9: Change Computer Name Applied Changes .....................................................................51
Figure 7-10: Server Re-booting ..............................................................................................................52
Figure 7-11: Login Screen ......................................................................................................................52
Figure 7-12: Change Computer Name Completed Successfully ........................................................53
Figure 7-13: Change Admin Password Screen ......................................................................................54
Figure 7-14: Change Admin Password Applied Changes ...................................................................54
Figure 7-15: Change Admin Password Completed Successfully ........................................................55
Figure 7-16: Set Date and Time Screen.................................................................................................56
Figure 7-17: Set Date and Time - Time Zone.........................................................................................56
Figure 7-18: Set Date and Time Notification Message .......................................................................57
Figure 7-19: Set Date and Time Applied Changes .............................................................................57
Figure 7-20: Set Date and Time - Completed Successfully ...................................................................58
Figure 7-21: Join to a Domain Screen ....................................................................................................59
Figure 7-22: Join to a Domain Reboot Message Box .........................................................................59
Figure 7-23: Join to a Domain Applied Changes ................................................................................60
Figure 7-24: Server Rebooting ...............................................................................................................60
Figure 7-25: Welcome to SBA ................................................................................................................61
Figure 7-26: Join to a Domain - Completed Successfully ......................................................................61
Figure 7-27: Device Preparation Screen ................................................................................................62
Figure 7-28: Device Preparation - Started..............................................................................................62
Figure 7-29: Device Preparation SQL Installation ...............................................................................63
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Figure 7-30: Device Preparation Ocscore Installation .........................................................................63
Figure 7-31: Device Preparation Server Installation ...........................................................................64
Figure 7-32: Device Preparation Mediation Server Installation ...........................................................64
Figure 7-33: Device Preparation Restart Message Box ......................................................................65
Figure 7-34: Device Preparation Restart .............................................................................................65
Figure 7-35: Login Screen ......................................................................................................................66
Figure 7-36: Device Preparation Completed Successfully ..................................................................67
Figure 7-37: Configuration Screen .........................................................................................................68
Figure 7-38: Configuration Applied Successfully ................................................................................68
Figure 7-39: Configuration Completed Successfully ...........................................................................69
Figure 7-40: Enable Replication Screen.................................................................................................70
Figure 7-41: Enable Replication Applied Successfully ........................................................................70
Figure 7-42: Enable Replication Completed Successfully ..................................................................71
Figure 7-43: Activate MCS Screen .........................................................................................................72
Figure 7-44: Activate MCS Applied Successfully ................................................................................72
Figure 7-45: Activate MCS Completed Successfully ...........................................................................73
Figure 7-46: MCS Certificate Screen .....................................................................................................74
Figure 7-47: Request Certificate ............................................................................................................75
Figure 7-48: MCS Certificate Detailed Log..........................................................................................76
Figure 7-49: MCS Certificate Download Enrolled Certificate ..............................................................76
Figure 7-50: MCS Certificate Download Enrolled Certificate ..............................................................77
Figure 7-51: MCS Certificate File Download .......................................................................................77
Figure 7-52: MCS Certificate File Upload............................................................................................78
Figure 7-53: MCS Certificate Detail Log..............................................................................................78
Figure 7-54: MCS Certificate Complete ..............................................................................................79
Figure 7-55: Start MCS Services Screen ...............................................................................................80
Figure 7-56: Start MCS Services Completed Successfully .................................................................80
Figure 7-57: Gateway Configuration Screen ..........................................................................................81
Figure 7-58: Gateway Configuration Manual Gateway .......................................................................82
Figure 8-1: Proxy & Registration Page ...................................................................................................84
Figure 8-2: Proxy Sets Table Page ........................................................................................................85
Figure 8-3: Reasons for Alternative Routing Page .................................................................................86
Figure 8-4: SIP General Parameters Page ............................................................................................87
Figure 8-5: Advanced Parameters Page ................................................................................................88
Figure 8-6: Outbound IP Routing Table .................................................................................................89
Figure 8-7: SIP General Parameters Page ............................................................................................90
Figure 8-8: Application Settings Page ....................................................................................................91
Figure 8-9: DNS Server Settings ............................................................................................................92
Figure 8-10: Proxy & Registration Page .................................................................................................93
Figure 8-11: Certificates Page ................................................................................................................94
Figure 8-12: Microsoft Certificate Services Web Page ..........................................................................95
Figure 8-13: Request a Certificate Page ................................................................................................96
Figure 8-14: Advanced Certificate Request Page ..................................................................................96
Figure 8-15: Submit a Certificate Request or Renewal Request Page ..................................................97
Figure 8-16: Download a CA Certificate, Certificate Chain, or CRL Page .............................................98
Figure 8-17: Certificates Page ................................................................................................................99
Figure 8-18: SIP General Parameters Page ........................................................................................100
Figure 8-19: Media Security Page ........................................................................................................101
Figure 8-20: Coders Table Page ..........................................................................................................103
Figure 8-21: RTP/RTCP Settings Page ................................................................................................104
Figure 8-22: IPMedia Settings Page ....................................................................................................105
Figure 8-23: SIP General Parameters Page (1) ...................................................................................106
Figure 8-24: SIP General Parameters Page (2) ...................................................................................107
Figure 8-25: Advanced Parameters Page ............................................................................................107
Figure 8-26: Trunk Group Table Page .................................................................................................108
Figure 8-27: Trunk Group Settings Page .............................................................................................109
Figure 8-28: Inbound IP Routing Table Page .......................................................................................110
Figure 8-29: Enable Call Transfer Using Reinvites ..............................................................................111
Figure 8-30: Trunk Settings Page ........................................................................................................112
Microsoft Lync Server 2010

Document #: LTRT-39153

Installation Manual

Contents

Figure 8-31: TDM Bus Settings Page ...................................................................................................114


Figure 8-32: Source Phone Number Manipulation Table for Tel-to-IP Calls ........................................115
Figure 8-33: Destination Phone Number Manipulation Table for IPTel Calls ...................................119
Figure 8-34: Destination Phone Number Manipulation Table for TelIP Calls ...................................120
Figure 9-1: Enabling Telnet ..................................................................................................................121
Figure 9-2: Gateway Configuration Calling the Phone ......................................................................122
Figure 9-3: Gateway Configuration Call Answered ...........................................................................122
Figure 9-4: OCS Test Call Screen ........................................................................................................124
Figure 9-5: OCS Test Call Logged Call Test Result .........................................................................124
Figure 10-1: Complete Setup Screen ...................................................................................................125
Figure 10-2: Complete Setup Setup Completed ...............................................................................125
Figure 10-3: Complete Setup Completed Successfully.....................................................................126
Figure 11-1: Home Page ......................................................................................................................127
Figure 11-2: Start and Stop Service Page............................................................................................128
Figure 11-3: Tools-System Update Menu ............................................................................................129
Figure 11-4:System Update Screen .....................................................................................................130
Figure 11-5:System Update Timestamp and Message ........................................................................130
Figure 11-6: System Update Message-SBA System Components ......................................................131
Figure 11-7: Login Screen after Automatic Log Out .............................................................................131
Figure 11-8: Logs Screen Displaying Logged Events ..........................................................................133
Figure 11-9: Detailed Log Display ........................................................................................................133

Version 6.4

April 2013

Mediant 800 SBA

List of Tables
Table 3-1: Mediant 800 Front Panel .......................................................................................................17
Table 3-2: Mediant 800 Rear Panel .......................................................................................................19
Table 3-3: LAN LEDs Description ..........................................................................................................20
Table 3-4: FXS LEDs Description ..........................................................................................................20
Table 3-5: FXO LEDs Description ..........................................................................................................21
Table 3-6: E&M LEDs Description ..........................................................................................................21
Table 3-7: BRI LEDs Description ...........................................................................................................21
Table 3-8: E1/T1 LEDs Description ........................................................................................................22
Table 3-9: STATUS LEDs Description ...................................................................................................22
Table 3-10: POWER LEDs Description ..................................................................................................22
Table 8-1: Number Manipulation Parameters Description ...................................................................116

Microsoft Lync Server 2010

Document #: LTRT-39153

Installation Manual

Notices

Notice
This document describes how to install and configure the Mediant 800 Survivable Branch
Appliance (SBA), located at the remote branch office and deployed in the Microsoft Lync
Server 2010 environment.
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee the accuracy of printed material after the Date Published nor can it accept
responsibility for errors or omissions. Updates to this document and other documents, as well
as
software
files
can
be
viewed
by
registered
customers
at
http://www.audiocodes.com/downloads.
Copyright 2013 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: April-10-2013

Trademarks
AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI, CTI Squared, HD VoIP, HD VoIP
Sounds Better, InTouch, IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open
Solutions Network, OSN, Stretto, TrunkPack, VMAS, VoicePacketizer, VoIPerfect,
VoIPerfectHD, What's Inside Matters, Your Gateway To VoIP and 3GX are trademarks or
registered trademarks of AudioCodes Limited. All other products or trademarks are
property of their respective owners. Product specifications are subject to change without
notice.

WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.

Customer Support
Customer technical support and service are generally provided by AudioCodes
Distributors, Partners, and Resellers from whom the product was purchased. For technical
support for products purchased directly from AudioCodes, or for customers subscribed to
AudioCodes Customer Technical Support (ACTS), contact support@audiocodes.com.

Abbreviations and Terminology


Each abbreviation, unless widely used, is spelled out in full when first used.

Version 6.4

April 2013

Mediant 800 SBA

Related Documentation
Manual Name
Mediant 800 SBA Quick Guide
Mediant 800 Enhanced Gateway and Analog Devices for Lync Installation Manual
Mediant 800 SBA Software Upgrade and Recovery for MS Lync Configuration Note
AudioCodes SCOM MP User Guide

Microsoft Lync Server 2010

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Installation Manual

1. Introduction

Introduction
This document provides step-by-step instructions on installing and configuring the
Survivable Branch Appliance (SBA) application running on AudioCodes Mediant 800 SBA,
located at the remote branch office and deployed in the Lync Server 2010 environment.
The Mediant 800 SBA includes an OSN Server platform with Windows Server 2008 R2
operating system, and with preinstalled Lync Server 2010 Registrar and Mediation Server
software installation (MSI), and a PSTN gateway, all in a single appliance chassis.
In the Lync Server 2010 environment, given the centralized deployment model, Unified
Communication (UC) users in a remote site are dependent on the servers in the
enterprise's data center (typically at headquarters) for their communication, and hence are
vulnerable to losing communication capabilities when the WAN is unavailable. Given the
always-available expectation for voice, it is imperative that the UC solution continues to
provide the ability for branch users to make and receive calls when the WAN from the
branch to the primary data center is unavailable.
To provide voice services to branch users during a WAN outage, a branch office
survivability solutionthe Survivable Branch Appliance (SBA) applicationis hosted on the
OSN Server platform running on AudioCodes Mediant 800 SBA located at the branch
office. During a WAN connectivity failure, Mediant 800 SBA maintains call connectivity
among Microsoft users located at the branch officeLync Server 2010 clients (for example,
Microsoft Lync clients) and devices (for example, IP phones)and between these users
and the public switched telephone network (PSTN).
The figure below illustrates the integration of the Mediant 800 SBA in the Lync Server 2010
environment.

Version 6.4

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Figure 1-1: Mediant 800 SBA in Lync Server 2010 Environment

Microsoft Lync Server 2010

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1. Introduction

The summary of the steps required to install the Mediant 800 SBA is shown in the figure
below:
Figure 1-2: Summary of Steps for Installing and Configuring SBA
Configure Survivable BrnchOffice at acenter
Verify Package Items

Cable Mediant 800 SBA

Pre-Configure Survivable Branch Office at Datacenter

Assign IP Address to PSTN Gateway Functionality of


Mediant 800 SBA

Connect to Microsoft Survivable Branch Appliance Web-Based


Configuration Tool

Install and Configure Survivable Branch


Appliance Components

Configure PSTN Gateway Functionality of


Mediant 800 SBA

Test Survivable Branch Office Calls

Complete Survivable Branch Office Setup

Version 6.4

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Reader's Notes

Microsoft Lync Server 2010

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Installation Manual

2. Verifying Package Contents

Verifying Package Contents


Ensure that your Mediant 800 SBA package is shipped with the following items:

Four anti-slide bumpers for desktop installation

19-inch rack mounting kit (two flanges and six screws)

RS-232 serial cable adaptor for serial communication between the Mediant 800 PSTN
gateway functionality (flat connector) and a computer (red DB-9 connector)

Two mounting brackets for 19-inch rack mounting

One FXS Lifeline cable adapter (only for models with FXS interfaces)

One AC power cable

USB tool for SBA software upgrade and recovery procedure

Microsoft Windows 2008 license document (envelope)

Check, retain and process any documents. If any items are missing or damaged, please
contact your AudioCodes sales representative.

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Readers Notes

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3. Mediant 800 SBA Hardware Description

Mediant 800 SBA Hardware Description


This section provides a hardware description overview of the Mediant 800 SBA and
instructions on how to cable the Mediant 800 SBA.

3.1

Physical Description

3.1.1

Front Panel Description


The Mediant 800 front panel is shown below and described in the subsequent table:
Figure 3-1: Physical Description

Table 3-1: Mediant 800 Front Panel


Item

Label

USB/WWAN

RS-232

POWER / STATUS

LEDs indicating the status of the power,


reboot/initialization

FXS / FXO / BRI /


E&M / Digital

Optional telephony interfaces:

FXS interfaces (RJ-11 port)

FXO interfaces (RJ-11 port)

BRI interfaces (RJ-45 port)

E&M interfaces (RJ-45 port)

E1/T1 PSTN interface (RJ-48 port)

Reset pinhole button for resetting the device and


restoring it to factory defaults

GE

Up to four 10/100/1000Base-T (Gigabit Ethernet)


RJ-45 LAN ports for connecting IP phones,
computers, or switches. These ports support
half- and full-duplex modes, auto-negotiation,
straight or crossover cable detection, and Power
over Ethernet (PoE).
1+1 LAN port redundancy: These ports are
grouped in pairs, where one port is active and the
other redundant. When a failure occurs in the
active port, a switchover is done to the redundant
port.

Version 6.4

Description
Not Applicable
RS-232 port for serial communication.

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Item

Label

Description

FE

Eight 10/100Base-TX (Fast Ethernet) RJ-45 LAN


ports for connecting IP phones, computers, or
switches. These ports support half- and full-duplex
modes, auto-negotiation, straight or crossover
cable detection, and PoE.
1+1 LAN port redundancy: These ports are
grouped in pairs, where one port is active and the
other redundant. When a failure occurs in the
active port, a switchover is done to the redundant
port.

The device provides up to four 10/100/1000Base-T (Gigabit Ethernet) RJ-45 ports and up
to eight 10/100Base-TX (Fast Ethernet) RJ-45 ports for connection to the LAN.
These LAN ports operate in pairs (groups) to provide LAN port 1+1 redundancy. In each
pair, one port serves as the active LAN port while the other as standby. When the active
port fails, the device switches to the standby LAN port.
The figure below shows the LAN port-pair groups and the name of the ports and groups as
displayed in the Web interface for configuring the port groups and assigning them to IP
network interfaces (refer to the User's Manual for more information):
Figure 3-2: LAN Port-Pair Groups and Web Interface String Names

3.1.2

Rear Panel Description


The Mediant 800 rear panel is shown below and described in the subsequent table:
Figure 3-3: Mediant 800 Rear Panel

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3. Mediant 800 SBA Hardware Description


Table 3-2: Mediant 800 Rear Panel

Item

Label

Description

OSN
USB

Three USB ports (Standard-A type) for connecting computer


peripherals (e.g., mouse and keyboard) when using the
OSN Server platform.

OSN
VGA

15-Pin DB-type female VGA port for connecting to a monitor


(screen) when using the OSN Server platform.

Reset pinhole button for resetting the OSN Server.

Protective earthing screw.

Version 6.4

100240V
~1.5A
50-60Hz

3-Prong AC power supply entry.

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Mediant 800 SBA

3.1.3

LEDs Description
The front panel provides various LEDs depending on the device's hardware configuration
(e.g., the available telephony interfaces). These LEDs are described in the subsequent
subsections.

3.1.3.1

LAN Interface LED


Each LAN port provides a LED (located on its left) for indicating LAN operating status, as
described in the table below.
Table 3-3: LAN LEDs Description
LED
Color

LED
State

Green

On
Flashing

3.1.3.2

Off

Description
Ethernet link established.
Data is being received or transmitted.
No Ethernet link.

FXS LED
Each FXS port provides a LED for indicating operating status, as described in the table
below.
Table 3-4: FXS LEDs Description
LED Color

LED
State

UuGreeniii

On
Flashing

Description
Phone is off-hooked.
Rings the extension line.

Red

On

Error - malfunction in line or out of service due to


Serial Peripheral Interface (SPI) failure.

Off

Phone is on hook.

Off

No power received by the device.

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3.1.3.3

3. Mediant 800 SBA Hardware Description

FXO LED
Each FXO port provides a LED for indicating operating status, as described in the table
below.
Table 3-5: FXO LEDs Description
LED Color

LED
State

UGreenii

On
Flashing

3.1.3.4

Description
FXO line is off-hooked toward the PBX.
Ring signal detected from the PBX.

Red

On

Error - malfunction in line or out of service due to


Serial Peripheral Interface (SPI) failure.

Off

Line is on hook.

Off

No power received by the device.

E&M LED
Each E&M port provides a LED for indicating operating status, as described in the table
below.
Table 3-6: E&M LEDs Description

3.1.3.5

LED Color

LED
State

Description

UuuGreenii

On

Off-hook (default)

Off

On-hook

Red

On

Line malfunction (default)

Off

Normal operation

BRI LED Description


Each BRI port provides a LED for indicating operating status, as described in the table
below:
Table 3-7: BRI LEDs Description
LED Color
UuuGreenii

Version 6.4

LED
State

Description

On

Physical layer (Layer 1) is synchronized (normal


operation).

Red

On

Physical layer (Layer 1) is not synchronized.

Off

Trunk is not active.

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3.1.3.6

E1/T1 LED Description


Each trunk port provides a LED for indicating operating status, as described in the table
below:
Table 3-8: E1/T1 LEDs Description

3.1.3.7

LED Color

LED
State

Description

uuGreenii

On

Trunk is synchronized (normal operation).

Red

On

Loss due to any of the following signals:


LOS - Loss of Signal
LOF - Loss of Frame
AIS - Alarm Indication Signal (the Blue Alarm)
RAI - Remote Alarm Indication (the Yellow
Alarm)

Off

Failure / disruption in the AC power supply or the


power is currently not being supplied to the
device through the AC power supply entry.

Operational Status LED


The STATUS LED indicates the operating status, as described in the table below.
Table 3-9: STATUS LEDs Description
LED Color

LED
State

uuGreenii

On
Flashing

Red

3.1.3.8

On

Description
The device is operational.
The device is rebooting.
Boot failure.

Power LED
The POWER LED indicates the operating status, as described in the table below.
Table 3-10: POWER LEDs Description
LED Color

LED
State

uuGreenii

On

Power is received by the device.

Off

No power received by the device.

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4. Assigning IP Address to PSTN Gateway

Assigning IP Address to PSTN Gateway


The Mediant 800 SBA includes an embedded Web server (Web interface), providing a
user-friendly graphical user interface (GUI) for configuring PSTN gateway-related
functionality (PSTN Gateway). Before you can configure the PSTN gateway, you need to
first access it with the default VoIP / Management LAN IP address, which must then be
changed to suit the networking scheme in which your Mediant 800 SBA is deployed. In
addition, you need to configure the LAN port redundancy.

4.1

Initial Access PSTN Gateway with Default IP Address


You need to initially access the PSTN gateway with the device's default IP address.

To initially access the PSTN gateway:


1.

Connect LAN port 1 (located on the front panel of Mediant 800) directly to a computer,
using a straight through Ethernet cable.
Figure 4-1: Connecting Mediant 800 SBA LAN Port 1 (Front Panel)

2.

Ensure that your computer is configured to automatically obtain an IP address. The


Mediant 800 embedded DHCP server (enabled by default) allocates an IP address to
the computer when connected to it.

3.

Open a standard Web browser, and then in the URL address field, enter the Mediant
800 default PSTN gateway LAN IP address (i.e., 192.168.0.2):

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4.

The following login screen appears, prompting you to log in with your login credentials:
Figure 4-2: Login Screen

5.

Log in with the default, case-sensitive user name (Admin) and password (Admin),
and then click OK; the Web interface appears, displaying the Home page.

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4.2

4. Assigning IP Address to PSTN Gateway

Configuring Physical LAN Ports Pair


The device's physical LAN ports are grouped into pairs, where each group consists of an
active port and a standby port. This provides LAN port redundancy within a group, whereby
if an active port is disconnected and the other port is connected, the device switches over
to the standby port, making it active and the previously active port becomes non-active.
These port groups can be assigned to IP network interfaces in the Multiple Interface table,
thereby allowing physical separation of network interfaces. Each port group can be
assigned to up to 32 interfaces. By the means of physical separation of interfaces, the
administrator can gain higher level of segregation of sub-networks. Equipment connected
to different physical ports are not accessible to one other. The only connection between
them can be established by cross connecting them with media stream (a VoIP call).
For each LAN port, you can configure the speed, duplex mode, native VLAN (PVID), and
provide a brief description. Up to six port-pair redundancy groups are supported.

To configure the physical Ethernet ports:


1.

Open the Physical Ports Settings page (Configuration tab > VoIP menu > Network
submenu > Physical Ports Settings).
Figure 4-3: Physical Ports Settings Page

2.

Select the 'Index' radio button corresponding to the port that you want to configure.

3.

Click the Edit button.

4.

Configure the ports (see the table below for a description of the parameters).

5.

Click Apply and then Done.


Physical Port Settings Parameters Description

Parameter
Port

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Description
(Read-only field) Displays the port number. The string values displayed on
the Web page represent the physical ports, as shown below:

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Parameter

Description

Mode

(Read-only field) Displays the mode of the port:


[0] Disable
[1] Enable (default)

Native Vlan

Defines the Native VLAN or PVID of the port. Incoming packets without a
VLAN ID are tagged with this VLAN. For outgoing packets, if the VLAN ID
as defined in the Multiple Interface table is the same as the Native VLAN
ID, the device sends the packet without a VLAN; otherwise, the VLAN ID
as defined in the Multiple Interface table takes precedence.
The valid value range is 1 to 4096. The default is 1.

Speed & Duplex

Defines the speed and duplex mode of the port.


[0] 10BaseT Half Duplex
[1] 10BaseT Full Duplex
[2] 100BaseT Half Duplex
[3] 100BaseT Full Duplex
[4] Auto Negotiation (default)
[6] 1000BaseT Half Duplex
[7] 1000BaseT Full Duplex

Description

Defines an arbitrary description of the port.

Group Member

(Read-only field) Displays the group to which the port belongs.

Group Status

(Read-only field) Displays the status of the port:


"Active" - the active port
"Redundant" - the standby (redundant) port

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4. Assigning IP Address to PSTN Gateway

Configuring an IP Address
This section describes how to change the device's default IP address to match the site's IP
addressing scheme.
1.

Open the Multiple Interface Table' page (Configuration tab > VoIP menu > Network
sub-menu > IP Settings), as shown below:
Figure 4-4: IP Settings Screen

2.

Select the 'Index' radio button corresponding to the Application Type "OAMP + Media
+ Control"(i.e., the VoIP and Management LAN interface), and then click Edit.

3.

Configure the OAMP LAN network address so that it corresponds to your network IP
addressing scheme.

4.

From the 'Underlying Interface' drop-down list, select the physical LAN port group
(which you configured in Section 4.2 on page 25) to which you wish to assign the
OAMP interface.

5.

Configure any additional required interfaces for Media and Control and assign them to
the required LAN port group.

6.

Click Apply, and then click Done to apply and validate your settings.

7.

On the toolbar, from the Device Actions drop-down list, choose Reset, and then in
the Maintenance Actions page, click the Reset button; the Mediant 800 resets and
your settings are saved to the flash memory.
Figure 4-5: Maintenance Actions: Reset Gateway

8.

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Maintain the cabled connection between the Mediant 800 LAN port and the computer.

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5. Pre-Configuring SBA at Datacenter

Pre-Configuring SBA at Datacenter


Prior to installing the SBA at the branch office (as described later in Section 7 on page 45),
you must perform the following at the datacenter (typically, located at headquarters):

5.1

Add the SBA Device to the Active Directory (AD).

Create a user account on the AD belonging to the RTCUniversalSBATechnicians


group. This user performs the SBA deployment (Domain Admin account can also
perform SBA deployment, by default).

Add (publish) the SBA Device to your topology.

Adding the SBA Device to the Active Directory


The procedure below describes how to add the SBA device to the AD.

To add the SBA device to the Active Directory:


1.

Add the planned Survivable Branch Appliance device name to the Active Directory
Domain Services:
a.
b.

Start the Active Directory Users and Computers program (Start > Administrative
Tools > Active Directory Users and Computers).
Add the Survivable Branch Appliance device name to the domain computers
(right-click Computers, choose New, and then click Computer).
Figure 5-1: New Object Computer Dialog Box

c.

d.

Version 6.4

Click Change to add a user or group that can insert this specific SBA server to
the domain. (if you working with the Domain Administrator, do not change the
Domain Admin group, if you working with another user, specify the name of a
user or group that is allowed to join this computer to the domain.
Add the Survivable Branch Appliance computer object to the
RTCUniversalReadOnlyAdmins group (Users >
RTCUniversalReadOnlyAdmins (right-click,and choose Properties, then
choose the Numbers tab and Add).

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Figure 5-2: RTC Universal Read Only Admins Properties

e.
f.
g.

2.

Start the ADSI Edit program (Start > Administrative Tools > ADSI Edit).
Right-click the Survivable Branch Appliance computer name (that you created in
step 'b' above), and then choose Properties.
In the Attributes list, set servicePrincipalName to "HOST/<SBA FQDN>", where
SBA FQDN is the FQDN of your Survivable Branch Appliance (e.g.,
HOST/SBA.Lync.local).

Create a user account on Active Directory Services belonging to the


RTCUniversalSBATechnicians group. This user performs the Survivable Branch
Appliance deployment.

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5.2

5. Pre-Configuring SBA at Datacenter

Defining the Branch Office Topology using Topology


Builder
This section describes how to add the Survivable Branch Appliance to your topology, using
Lync Server 2010 Topology Builder. This configuration includes the following main steps:

5.2.1

Defining the branch office see Section 5.2.1.

Publishing the topology see Section 5.2.2 on page 39.

Defining the Branch Office


The procedure below describes how to create and define the branch office.

To create branch sites:


1.

Start the Lync Server 2010 Topology Builder program (Start menu > All Programs >
Microsoft Lync Server 2010, Lync Server Topology Builder), as shown below:
Figure 5-3: Menu Path to Topology Builder Program

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Topology Builder opens, as shown below:
Figure 5-4: Topology Builder

2.

Select the Download Topology from existing deployment option (assuming your
Lync Server 2010 deployment already has a topology), and then click OK; a dialog
box opens, prompting you to save the existing topology file.

3.

Save the topology; the following screen appears:


Figure 5-5: Lync Server 2010 Topology Builder

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5. Pre-Configuring SBA at Datacenter

From the Topology Builder console tree, do one of the following:

If you used the Planning tool to design your Enterprise Voice topology, expand
the Branch sites node, and then expand the name of the branch site you
specified in the tool. To modify each section of the branch office, right-click the
branch site, and then from the shortcut menu, choose Edit Properties.

If you did not use the Planning tool, right-click the Branch sites node, and then
from the shortcut menu, choose New Branch Site; the following dialog box
appears:
Figure 5-6: Identify the Site

5.

In the dialog box, do the following:


a.
b.
c.

Version 6.4

In the Name field, type the name of the branch site. Only this field is required,
the other fields are optional.
In the Description field, type a meaningful description of the branch site.
Click Next; the following dialog box appears:

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Figure 5-7: Specify Site Details

6.

In the dialog box, do the following:


a.
b.
c.
d.

In the City field, type the name of the city in which the branch site is located.
In the State/Province field, type the name of the state or region in which the
branch site is located.
In the Country/Region Code field, type the two-digit calling code for the country
in which the branch site is located.
Click Next; the following dialog box appears:
Figure 5-8: New Branch Site Successfully Defined

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5. Pre-Configuring SBA at Datacenter

Select the check-box, Open the New Survivable Branch Appliance Wizard when
this wizard closes, and then click Finish; the following dialog box appears:
Figure 5-9: Define the Survivable Branch Appliance FQDN

8.

In the FQDN field, type the FQDN of the SBA, and then click Next; the following
dialog box appears:

Note: The Survivable Branch Appliance FQDN that you configured in the FQDN
field must be the same as the FQDN that you configured using the ADSI
Edit program in Section 5.1 on page 29.

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Figure 5-10: Select the Front End Pool

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From the Front End pool drop-down list, select the Front End pool to be used with
this SBA, and then click Next; the following dialog box appears:
Figure 5-11: Select an Edge Server

10. From the Edge pool drop-down list, select the Edge pool to be used with this SBA
(optional), and then click Next; the following dialog box appears:
Figure 5-12: Define the PSTN Gateway

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11. Do the following:
a.

b.

c.

In the Gateway FQDN or IP Address field, type the PSTN gateway FQDN or IP
address on which the Mediation Server component of the SBA is running. This is
the IP address as configured for the PSTN gateway in Section 4 on page 23. If
you are using FQDN, ensure that your DNS server is configured to resolve the
FQDN into this IP address.
In the Listening port for IP/PSTN gateway field, type the gateway listening port.
This must be the same port as configured in the PSTN gateway, as described in
Section 8.3 on page 90.
Under the Sip Transport Protocol group, select the SIP Transport Protocol
option. This must be the same transport type as configured in the PSTN gateway,
as described in Section 8.3 on page 90.

Note: For call security, it is highly recommended that you deploy a Survivable
Branch Appliance using TLS.

d.

Click Finish.

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5.2.2

5. Pre-Configuring SBA at Datacenter

Publishing the Topology


Once you have defined the Branch Office (as described in the previous section), you need
to publish this new topology, as described below.

To publish the topology:


1.

Right-click the root of the Lync Server 2010 node, and then choose Publish
Topology.
Figure 5-13: Publish Topology Selection

The following screen appears:


Figure 5-14: Publish the Topology

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2.

Click Next; the following screen appears:


Figure 5-15: Publish Wizard Complete

3.

Verify that all steps display the 'Success' status, and then click Finish.

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6. Connecting to the SBA Web-Based Tool

Connecting to the SBA Web-Based Tool


The SBA Web-based, graphical user interface (GUI) tool is used for installing and
configuring the SBA application running on the Mediant 800 SBA OSN Server. You can
connect and log in to the SBA Web-based tool using the default LAN IP address of the
OSN Server, or by using a different IP address that suites your environment (The IP
address of the OSN Server is in effect the IP address of the SBA.)
If you have recently changed the IP address of the OSN Server, then you need to use this
new address to login to SBA; otherwise, you need to use the default IP address,
192.168.0.20.

Note: The SBA Web-based tool is supported only by Internet Explorer 8


(Compatibility
disabled),
Firefox,
and
Google
Chrome.
Internet Explorer 8 compatibility can be disabled by selecting Tools >
Compatibility View Settings. The Display all websites in Compatibility
View check box must be unchecked (cleared). The SBA server must not
appear in the list of Websites youve added to Compatibility View.

Note: If the SBA was recovered or upgraded using the AudioCodes Upgrade
and Recovery USB tool, the IP address of the OSN Server is received
from the DHCP server and therefore, the default IP address
(192.168.0.20) is no longer applicable.

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To log in to the SBA wizard:


1.

If not yet connected, connect LAN port 1 on the Mediant 800 front panel directly to a
computer, using a straight-through Ethernet cable.
Figure 6-1: Connecting to the OSN Server

2. The default IP address of the OSN server hosting the SBA is 192.168.0.20. If not done
already, ensure that the IP address of your computer is in the same subnet as this
default IP address.
3. Open a standard Web browser (Firefox, Google Chrome, or Internet Explorer 8 and
later), and then in the URL address field, enter the default IP address of the OSN
Server (http://192.168.0.20).

The Welcome to SBA login screen appears:


Figure 6-2: SBA Login Screen

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4. Log in with the default username ("Administrator") and password ("Pass123"), accept
the terms and conditions, and then click Login; the Home screen appears.
Figure 6-3: SBA Home Screen

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7. Installing and Configuring the SBA

Installing and Configuring the SBA


Once you are logged in to the SBA Web-based tool, you can start configuring SBA, as
described in this section.
The SBA configuration is done in the Setup tab. For the configuration to be successful, it is
imperative that all Setup options are performed correctly and in sequence (according to
their order of appearance in the graphical user interface / GUI):
1.

IP Settings. See Section 7.1 on page 47.

2.

Change Computer Name. See Section 7.2 on page 50.

3.

Change Admin Password. See Section 7.3 on page 54.

4.

Set Date and Time. See Section 7.4 on page 56.

5.

Join to a Domain. See Section 7.5 on page 59.

6.

Device Preparation. See Section 7.6 on page 62.

7.

Configuration. See Section 7.7 on page 687.7.

8.

Enable Replication. See Section 7.8 on page 70.

9.

Activate MCS. See Section 7.9 on page 72.

10. MCS Certificate. See Section 7.10 on page 74.


11. Start MCS Services. See Section 7.11 on page 80.
12. Gateway Configuration. See Section 7.12 on page 81.
If a task fails, ensure you correct it before continuing with additional tasks. When a task is
configured successfully, a check mark (green) appears alongside the option.

Note: Initially, the Setup menu displays only the first few options (up till Join to
a Domain). The remaining options appear only after you successfully
define the Joint to a Domain option.

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Figure 7-1: Setup Tab Displaying Tasks

In each of the configuration menu screens, the current CPU and memory utilization of the
OSN module is displayed. In the Setup pane, a list of all the configurable items is
displayed.
Setup Pane
Icon

Description
Indicates a successfully configured item.
Indicates an item that has not yet been configured.
Indicates an item whose configuration has failed.

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7.1

7. Installing and Configuring the SBA

Step 1: IP Settings
The IP Settings option defines the IP address and domain name server (DNS).In addition,
this menu enables you to configure whether to use an internal or external NIC on the SBA
device.

Note: If you previously changed the IP Settings (see Section 7.1 on page 47),
then you can skip this section. However, ensure that a check mark
appears alongside the IP Settings option under the Setup menu. If not,
you must perform the procedure described below.

To set the IP address and DNS:


1.

On the Setup menu, click IP Settings; the following screen appears:


Figure 7-2: Set IP Configuration Page

2.

From the drop-down list, select one of the following NIC interface options:

Internal Internal port that connects to the Mediant 800 switch.

GE1-Gigabit Ethernet Port 1

GE2-Gigabit Ethernet Port 2

3.

Confirm/change the IP mask.

4.

Confirm/change default IP gateway.

5.

Click Apply. If the IP address has changed, you will be required to login again.

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Figure 7-3: IP Settings Login Again

6.

Click OK; the following screen appears:


Figure 7-4: Alert - Login

7.

Click OK.

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Figure 7-5: Login Screen

8.

Enter the Username, Password and click Login.

Note: The system logs in with the new IP address.

Figure 7-6: IP Settings - Complete

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7.2

Step 2: Change Computer Name


The Change Computer Name option defines the computer name of the SBA.

To change the computer name:


1.

Under the Setup menu tab, click the Change Computer Name option; the following
screen appears:
Figure 7-7: Change Computer Name Screen

2.

In the Computer Name field, enter the computer name.

Note: The Computer Name must be the same as that used for the SBA in the
Microsoft Active Directory (AD) and Topology during the pre-configuration
steps done at the datacenter (see Section 5).

3.

Click Apply; the Operation Completed Successfully message appears on the bottom
of the screen. A message also appears to advise that a re-boot is necessary for the
setting to take effect:

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Figure 7-8: Change Computer Name - Reboot

4.

Click OK; the following screen appears:


Figure 7-9: Change Computer Name Applied Changes

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5.

Click Reboot; the SBA reboots and the following screen appears:
Figure 7-10: Server Re-booting

Note: The re-boot process takes approximately five minutes.

When the SBA completes its reboot, the Welcome to SBA screen appears again.
Figure 7-11: Login Screen

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6.

7. Installing and Configuring the SBA

Enter your username and password and then click Login to log in once again to the
SBA Web-based tool; the Setup menu tab appears, displaying a green check mark
alongside the Change Computer Name option, as shown below:
Figure 7-12: Change Computer Name Completed Successfully

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7.3

Step 3: Change Admin Password


The Change Admin Password option resets the local Administrator password.

To change the Administrator password:


1.

Under the Setup menu tab, click the Change Admin Password option; the following
screen appears:
Figure 7-13: Change Admin Password Screen

2.

In the 'Current Password' field, enter the current password.

3.

In the 'New Password field', enter a new password, and then in the 'Password
Confirm' field, enter the new password again.

4.

Click Apply; the following screen appears:


Figure 7-14: Change Admin Password Applied Changes

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7. Installing and Configuring the SBA

Click Next to proceed to the next setup task; a green check mark appears alongside
the Change Admin Password option under the Setup menu tab, as shown below:
Figure 7-15: Change Admin Password Completed Successfully

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7.4

Step 4: Set Date and Time


The Set Date and Time option resets the date and time zone.

To set the date and time:


1.

Under the Setup menu tab, select the Set Date and Time option; the following screen
appears:
Figure 7-16: Set Date and Time Screen

2.

Select the Date tab, and then define the date and time.

3.

Click Apply; the Operation Completed Successfully message appears on the bottom
of the screen.

4.

Select the Time Zone tab; the following screen appears:


Figure 7-17: Set Date and Time - Time Zone

5.

From the drop-down list, select the appropriate time zone.

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7. Installing and Configuring the SBA

Click Apply; a notification message box appears:


Figure 7-18: Set Date and Time Notification Message

7.

Click OK; the following confirmation screen appears:


Figure 7-19: Set Date and Time Applied Changes

.
8.

Version 6.4

Click Next to proceed to the next setup task.

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A green check mark appears alongside the Set Date and Time option under the
Setup menu tab, as shown below:
Figure 7-20: Set Date and Time - Completed Successfully

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7.5

7. Installing and Configuring the SBA

Step 5: Join to a Domain


The Join to Domain option enables you to join the SBA application to a domain.

To join a domain:
1.

Under the Setup menu, click the Join to a Domain option; the following screen
appears:
Figure 7-21: Join to a Domain Screen

2.

In the Domain Name field, enter the domain name.

3.

In the User and Password fields, enter the user and password of an account that
has permission to join the SBA to the domain as configured in Section 5.1 on page 29.

4.

In the Group name field, ensure that the RTCUniversalSBATechnicians value is


selected.

5.

Click Apply; a message box appears requesting you to confirm reboot:


Figure 7-22: Join to a Domain Reboot Message Box

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6.

Click OK; the following screen appears:


Figure 7-23: Join to a Domain Applied Changes

7.

Click Reboot to reboot the OSN server; the following screen appears:
Figure 7-24: Server Rebooting

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7. Installing and Configuring the SBA

When the reboot completes, the Welcome to SBA login screen appears, now
displaying a Domain user check box (which is selected by default):

Note: When logging in to SBA with a username that belongs to a different


domain than the SBA, enter domain\user as the username field in the login
page.

Figure 7-25: Welcome to SBA

9.

Log in with the Domain user username and password, and then click Login; a green
check mark is displayed alongside the Join to a Domain option under the Setup
menu tab, as shown below. In addition, the Setup menu now displays the remaining
menu options.
Figure 7-26: Join to a Domain - Completed Successfully

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7.6

Step 6: Device Preparation


The Device Preparation menu option completes the SQL preparation and installs the Lync
Server 2010 components.

To prepare the device:


1.

Under the Setup menu, click the Device Preparation option; the following screen
appears:
Figure 7-27: Device Preparation Screen

2.

Click Apply; the SQL installation begins, and the following screens appear in
sequence as the SQL installation progresses. You can view a detailed log after each
installation phase, by clicking the Detailed Log link.
Figure 7-28: Device Preparation - Started

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Figure 7-29: Device Preparation SQL Installation

Figure 7-30: Device Preparation Ocscore Installation

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Figure 7-31: Device Preparation Server Installation

Figure 7-32: Device Preparation Mediation Server Installation

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When installation completes, you are notified to click the Restart button to restart the
server services:
Figure 7-33: Device Preparation Restart Message Box

3.

Click OK; the following screen appears:


Figure 7-34: Device Preparation Restart

4.

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If all steps have been completed successfully, click Restart. If not, refer to the
Detailed Log for corrective information, rectify the problem, and then click Apply to
install the remaining components.

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Figure 7-35: Login Screen

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5.

7. Installing and Configuring the SBA

Log in with the Domain user username and password, and then click Login; a green
check mark appears alongside the Device Preparation option under the Setup menu
(as shown below). In addition, the Setup menu now displays the remaining menu
options.
Figure 7-36: Device Preparation Completed Successfully

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7.7

Step 7: Configuration
The Configuration option creates a backup copy of the Central Management Server on
the SBA server.

To create a backup of the Central Management Server:


1.

Under the Setup menu, click the Configuration option; the following screen appears:
Figure 7-37: Configuration Screen

2.

Click Apply; the following screen appears:


Figure 7-38: Configuration Applied Successfully

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A green check mark appears alongside the Configuration option under the Setup menu,
as shown below:
Figure 7-39: Configuration Completed Successfully

Note: If the backup procedure fails, reboot the SBA server manually using the
Tools menu option (see Section 11.2 on page 128), and then repeat the
procedure above.

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7.8

Step 8: Enable Replication


The Enable Replication option activates the replication process for the Lync Server 2010.

To enable replication:
1.

Under the Setup menu, click the Enable Replication option; the following screen
appears:
Figure 7-40: Enable Replication Screen

2.

Click Apply; the following screen appears:


Figure 7-41: Enable Replication Applied Successfully

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A green check mark appears alongside the Enable Replication option under the Setup
menu, as shown below:
Figure 7-42: Enable Replication Completed Successfully

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7.9

Step 9: Activate MCS


The Activate MCS option activates a computer running a Lync Server 2010 service role.
Installing the required software does not automatically cause a computer to adopt a new
service role; instead, that computer must be activated before it actually begins to function
in its new role.

To activate MCS:
1.

Under the Setup menu, click the Activate MCS option; the following screen appears:
Figure 7-43: Activate MCS Screen

2.

Click Apply; the following screen appears:


Figure 7-44: Activate MCS Applied Successfully

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A green check mark appears alongside the Activate MCS option under the Setup menu,
as shown below:
Figure 7-45: Activate MCS Completed Successfully

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7.10

Step 10: MCS Certificate


The MCS Certificate option installs a certificate from the domains certificate authority.

To install a Certificate:

Under the Setup menu, click the MCS Certificate option; the following screen
appears:
Figure 7-46: MCS Certificate Screen

Certificates can be installed either by importing an existing certificate or requesting a new


certificate.

To import an existing certificate:


1.

Select the Import Certification radio button.

2.

Click Browse to select the File to Upload.

3.

Enter the Password (optional) of the certificates.

4.

Click Apply.

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To request a new certificate:


1.

Select the Request Certificate radio button.


Figure 7-47: Request Certificate

2.

Requesting a certificate supports Auto-enrollment. Enter all fields. Those fields


beginning with a CA prefix are mandatory. The correct Certificate Authority (CA), User
and Password must also be supplied.
The CA field contains the <CA FQDN>\<CA Name> (e.g., CA.Lync.local\CA-DCLync-CA).

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Figure 7-48: MCS Certificate Detailed Log

3.

If the CA field is not entered, the system creates an enrollment certificate, which can
be downloaded.
Figure 7-49: MCS Certificate Download Enrolled Certificate

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4.

7. Installing and Configuring the SBA

Click Apply; the following screen appears.


Figure 7-50: MCS Certificate Download Enrolled Certificate

5.

Click the Download Enrolled Certificate link; the following screen appears.
Figure 7-51: MCS Certificate File Download

6.

Click Save.

7.

Once the Enrollment Certificate has been signed, select the Import Certification
radio button as shown below and upload the signed certificate to be uploaded by using
the Browse and File to Upload fields.

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Figure 7-52: MCS Certificate File Upload

8.

Click Apply; the following screen appears:


Figure 7-53: MCS Certificate Detail Log

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A green check mark appears adjacent to the completed menu item.


Figure 7-54: MCS Certificate Complete

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7.11

Step 11: Start MCS Services


The Start MCS Services option enables you to start a Lync Server 2010 (formerly, termed
Communications Server) component that runs as a Windows service.

To start MCS services:


1.

Under the Setup menu, click the Start MCS Services option; the following screen
appears:
Figure 7-55: Start MCS Services Screen

2.

Click Apply to start the services as per the MCS configuration settings; a green check
mark appears alongside the Start MCS Services option under the Setup menu, as
shown below:
Figure 7-56: Start MCS Services Completed Successfully

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7. Installing and Configuring the SBA

Step 12: Gateway Configuration


The Gateway Configuration option connects you to the Web-based interface of the PSTN
gateway functionality of Mediant 800 SBA.

To configure the gateway:


1.

Under the Setup menu, click the Gateway Configuration option; the following screen
appears:
Figure 7-57: Gateway Configuration Screen

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2.

Select the Manual Gateway option and then in the Gateway field, enter the IP
address or DNS name as shown below:
Figure 7-58: Gateway Configuration Manual Gateway

3.

Click Connect.

4.

Configure the PSTN gateway as described in Section 8 on page 83.

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Configuring the PSTN Gateway


This section provides step-by-step procedures for configuring the PSTN gateway
functionality of the Mediant 800 SBA located at the branch office. In addition to connecting
the SBA gateway to PBX\PSTN using E1/T1, this configuration also includes an embedded
FXS port for analog devices. The configuration is performed through the embedded Web
server (Web interface) of the PSTN gateway.

Note: Before configuring the PSTN gateway, ensure the following:

8.1

The PSTN gateway is running SIP firmware version


SIP_F6.40A.019.008 or later.
The PSTN gateway must be installed with the following feature keys:
MSFT - enables working with Microsoft Lync
IPSEC, MediaEncryption, StrongEncryption, and
EncryptControlProtocol - enable working with TLS
SBC - enables the SBC feature

Configuring the Mediation Server


The procedure below describes how to configure the address (IP address or FQDN) of the
Mediation Server through which the PSTN gateway communicates with Lync. The PSTN
gateway forwards all telephone calls (PBX/PSTN and analog devices) to the Mediation
Server using this configured address. The address is configured in the PSTN gateway as a
proxy server. In other words, the Mediation Server acts as a proxy server (without
registration) for the PSTN gateway.
If you have more than one Mediation Server in the cluster, proxy redundancy functionality
can also be configured. If the Mediation Server running on the Mediant 800 SBA is
unavailable (i.e., a SIP 503 is received in response to an INVITE), then the PSTN gateway
re-sends the INVITE to the next Mediation Server (located at the datacenter).

To configure the Mediation Server:


1.

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Open the 'Proxy & Registration' page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > Proxy & Registration).

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Figure 8-1: Proxy & Registration Page

1-a

1-b

a.
b.

c.
2.

From the 'Use Default Proxy' drop-down list, select Yes to enable the Mediation
Server to serve as a proxy server.
From the 'Redundant Routing Mode' drop-down list, select Proxy. This setting
ensures that if a SIP 5xx message is received in response to an INVITE message
sent to the primary proxy (i.e., Mediation Server on the Mediant 800 SBA), the
PSTN gateway re-sends it to the redundant proxy (i.e., Mediation Server at the
datacenter). To configure alternative routing upon receipt of a SIP 503 response
(as required by Lync), see Step 3.
Click Submit.

Click the Proxy Set Table button to open the 'Proxy Sets Table' page:

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Figure 8-2: Proxy Sets Table Page

2-a

2-b

2-c

2-d
2-e

a.

In the 'Proxy Address' fields, configure two proxy servers for redundancy. If the
SBA application fails (at the branch office), the PSTN gateway switches over to
the Mediation Server located at the datacenter.

Index 1: IP address or FQDN of the Mediation Server running on the


Mediant 800 SBA (configured in Section 8.3.1.4 on page 93).

Index 2: IP address or FQDN of the Mediation Server running at the


datacenter

Note: If you configured the Mediation Server address as an FQDN, ensure that
you configure the DNS server (see Section 8.3.1.2 on page 92).

b.

c.
d.

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In the 'Transport Type' drop-down list, select the transport type (TLS or TCP) for
these proxies. For more information on TLS and TCP transport type
configuration, see Section 8.3 on page 90.
From the 'Enable Proxy Keep Alive' drop-down list, select Using Options to
discover whether a particular Mediation Server in the cluster is available.
From the 'Is Proxy Hot Swap' drop-down list, select Yes. If there is no response
from the first Mediation Server after a user-defined number of retransmissions,
the INVITE message is sent to the redundant Mediation Server. The number of
retransmissions is configured by the Number of RTX Before Hot-Swap
parameter in the 'Proxy & Registration' page (see Step 1 on page 83).

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e.

f.
3.

From the 'Proxy Redundancy Mode' drop-down list, select Homing. If the SBA
application fails and the PSTN gateway switches over to the Mediation Server at
the datacenter, then when the SBA application resumes functionality again, the
PSTN gateway switches back to the Mediation Service on the SBA application.
Click Submit to apply your settings.

When the PSTN gateway receives a SIP 503 response from the Mediation Server in
response to an INVITE, it re-sends the INVITE to the redundant Mediation Server
(located at the datacenter). To achieve this, you need to configure the receipt of a SIP
503 response as a reason for IP alternative routing:
a.

Open the 'Reasons for Alternative Routing' page (Configuration tab > VoIP
menu > GW and IP to IP sub-menu > Routing > Alternative Routing
Reasons).
Figure 8-3: Reasons for Alternative Routing Page

3-b

b.
c.
d.

Under the Tel to IP Reasons group, from the 'Reason 1' drop-down list, select
503.
Click Submit.
Open the 'SIP General Parameters' page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > General Parameters).

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Figure 8-4: SIP General Parameters Page

3-e

e.

f.
g.

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In Fake Retry After field, enter the time '60' (in seconds). When the PSTN
gateway receives a SIP 503 response (from the Mediation Server) without a
Retry-After header, the PSTN gateway behaves as if the 503 response includes a
Retry-After header with this user-defined period.
Click Submit.
On the toolbar, click Burn to save the changes to the PSTN gateway flash
memory.

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8.2

Restricting Communication to Mediation Server Only


The procedure below describes how to restrict IP communication, by allowing
communication only between the PSTN gateway and the Mediation Server. This ensures
that the PSTN gateway accepts and sends SIP calls only from and to the Mediation Server
(as required by Microsoft). This is done by enabling the IP Security feature and then
defining the allowed (administrative list) IP addresses (or FQDNs) in the Outbound IP
Routing table.

To allow IP communication only between the PSTN gateway and Mediation


Server:
1.

Open the 'Advanced Parameters' page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > Advanced Parameters).
Figure 8-5: Advanced Parameters Page

2.

From the IP Security drop-down list, select Secure All calls to enable the security
feature to accept and send SIP calls only from and to user-defined IP addresses (i.e.,
Mediation Server) configured in the Outbound Routing table (see step below) In the
event where you already have defined an IP address or FQDN in the Proxy Set table
(see Section 8.1 on page 83), you do not need to proceed to the step below.

3.

Open the 'Outbound IP Routing Table' page (Configuration tab > VoIP menu > GW
and IP to IP sub-menu > Routing > Tel to IP Routing).

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Figure 8-6: Outbound IP Routing Table

Note: The setting in the Outbound Routing table concerns security only, and
does not represent a routing rule.

4.

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On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.3

Configuring the SIP Transport Type


The following SIP transport types can be employed for communication between the PSTN
gateway and the Mediation Server:

8.3.1

Transport Layer Security (TLS) enabled by default (and recommended) - see


Section 8.3.1 on page 90.

Transmission Control Protocol (TCP) see Section 8.3.2 on page 100.

Configuring TLS
TLS provides encrypted SIP signaling between the PSTN gateway and the Mediation
Server. When using TLS, you also need to configure the PSTN gateway with a certificate
for authentication during the TLS handshake with the Mediation Server.

8.3.1.1

Step 1: Enable TLS and Define TLS Port


The procedure below describes how to enable TLS and configure the PSTN gateway ports
used for TLS.

To enable TLS and configure TLS ports:


1.

Open the SIP General Parameters page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > General Parameters).
Figure 8-7: SIP General Parameters Page

2.

From the SIP Transport Type drop-down list, select TLS.

3.

In the SIP TLS Local Port, enter '5067'. This port corresponds to the Mediation
Server TLS transmitting port configuration.

4.

In the SIP Destination Port, enter '5067'. This port corresponds to the Mediation
Server TLS listening port configuration.

5.

Click Submit to apply your settings.

6.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.3.1.2

8. Configuring the PSTN Gateway

Step 2: Configure the NTP Server


The procedure below describes how to configure the Network Time Protocol (NTP) server.
This is important for maintaining the correct time and date on the PSTN gateway, by
synchronizing it with a third-party NTP server. This ensures that the PSTN gateway has the
same date and time as the Certification Authority (CA), discussed later in Section 8.3.1 on
page 90.

To configure the NTP server:


1.

Open the 'Application Settings' page (Configuration tab > System menu >
Application Settings).
Figure 8-8: Application Settings Page

2.

In the 'NTP Server IP Address' field, enter the IP address of the NTP server.

3.

Click Submit to apply your changes.

4.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.3.1.3

Step 3: Configure the DNS Server


The procedure below describes how to configure the IP address of the Domain Name
System (DNS) servers. This is required if the Mediation Server is configured with an
FQDN, in which case, the DNS is used to resolve it into an IP address.

To configure the DNS servers:


1.

Open the IP Settings page (Configuration tab > VoIP menu > Network sub-menu >
IP Settings).
Figure 8-9: DNS Server Settings

2.

In the 'DNS Primary Server IP' and 'DNS Secondary Server IP' fields, enter the IP
address of the primary and secondary DNS server, respectively.

3.

Click Submit to apply your changes.

4.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.3.1.4

8. Configuring the PSTN Gateway

Step 4: Configure the Gateway Name


The procedure below describes how to configure the host name for the PSTN gateway.
This appears as the URI host name in the SIP From header in INVITE messages sent by
the PSTN gateway to the Mediation Server. This allows the Mediation Server to identify the
PSTN gateway (if required), when using certificates for TLS (see Section 8.3.1.5.1 on page
94).

To configure the SIP gateway name:


1.

Open the 'Proxy & Registration' page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > Proxy & Registration).
Figure 8-10: Proxy & Registration Page

2.

In the 'Gateway Name' field, assign a unique FQDN name to the PSTN gateway within
the domain, for example,'gw.lync2010.com'.This name is identical to the name that is
configured in the Lync topology builder (see Section 5.2.1 on page 31)

3.

Click Submit to apply your settings.

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8.3.1.5

Step 5: Configure a Certificate


This step describes how to exchange a certificate with Microsoft Certificate Authority (CA).
It is composed of the following steps:
1.

Generating a certificate signing request (CSR)

2.

Obtaining CA and Trusted Root certificates from Microsoft

3.

Installing Microsoft CA and Trusted Root certificates on the PSTN gateway

8.3.1.5.1 Generate a Certificate Signing Request


The procedure below describes how to generate a CSR by the PSTN gateway. This CSR
is later sent to Microsoft CA.

To generate a CSR:
1.

Open the Certificates Signing Request' page (Configuration tab > System menu >
Certificates).
Figure 8-11: Certificates Page

2.

In the Subject Name field, enter the SIP URI host name that you configured for the
PSTN gateway in Section 8.3.1.4 on page 93.

3.

Click Create CSR; a Certificate request is generated and displayed on the page.

4.

Copy the certificate from the line ----BEGIN CERTIFICATE to END CERTIFICATE
REQUEST---- to a text file (such as Notepad), and then save it to a folder on your PC
with the file name certreq.txt.

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8.3.1.5.2 Obtain Microsoft CA and Trusted Root Certificates


Once you have generated a CSR (described in the previous section), you need to upload it
to Microsoft Certificate server and request a CA and trusted root certificates.

To obtain Microsoft CA and trusted root certificates:


1.

Open a Web browser and then navigate to Microsoft Certificate Services at http://<
certificate server address >/certsrv.
Figure 8-12: Microsoft Certificate Services Web Page

2.

Version 6.4

Click the Request a certificate link; the Request a Certificate page appears:

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Figure 8-13: Request a Certificate Page

3.

Click the advanced certificate request link; the Advanced Certificate Request page
appears:
Figure 8-14: Advanced Certificate Request Page

4.

Click the Submit a Certificate request by using base-64-encoded... link; the Submit
a Certificate Request or Renewal Request page appears:

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Figure 8-15: Submit a Certificate Request or Renewal Request Page

5.

Open the CSR file (certreq.txt) that you created and saved in Section 8.3.1.5.1 on
page 94, and then copy its contents to the Saved Request text box.

6.

From the Certificate Template drop-down list, select Web Server.

7.

Click Submit.

8.

Select the Base 64 encoding option.

9.

Click the Download CA certificate link, and then save the file with the name,
gateway.cer in a folder on your PC.

10. Navigate once again to the certificate server at http://< certificate server address
>/certsrv.
11. Click the Download a CA certificate, certificate chain or CRL link; the Download a
CA Certificate, Certificate Chain, or CRL page appears:

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Figure 8-16: Download a CA Certificate, Certificate Chain, or CRL Page

12. Under the Encoding method group, select the Base 64 option.
13. Click the Download CA certificate link, and then save the file with the name
certroot.cer in a folder on your PC.

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8.3.1.5.3 Load Microsoft CA and Trusted Root Certificates to PSTN Gateway


Once you have obtained the CA and trusted root certificates from Microsoft, you need to
load these two certificates to the PSTN gateway.

To load certificates to the PSTN gateway:


1.

Open the Certificates Signing Request' page (Configuration tab > System menu >
Certificates).
Figure 8-17: Certificates Page

2.

In the Device Certificate field, click Browse, select the gateway.cer certificate file that
you saved on your local disk (see Step 9 in the previous section), and then click Send
File to upload the certificate to the PSTN gateway.

3.

In the Trusted Root Certificate Store field, click Browse to select the certroot.cer
certificate file that you saved on your local disk (see Step 13 in the previous section),
and then click Send File to upload the certificate.

4.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.3.2

Configuring TCP Transport Type


TCP provides unencrypted SIP signaling between the PSTN gateway and Mediation
Server. The procedure below describes how to configure the SIP TCP transport type.

Note: Microsoft does not recommend implementing TCP for the SIP transport
type between the PSTN gateway and the Mediation Server.

To set SIP transport type to TCP:


1.

Open the SIP General Parameters page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > General Parameters).
Figure 8-18: SIP General Parameters Page

2.

From the 'SIP Transport Type' drop-down list, select TCP.

3.

In the 'SIP TCP Local Port' field, enter the same listening TCP port number as was
configured on the Topology Builder for the gateway.

4.

Click Submit to apply your changes.

5.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.4

8. Configuring the PSTN Gateway

Configuring Secure Real-Time Transport Protocol


If you configure TLS as the SIP transport type between the PSTN gateway and Mediation
Server, you must enable Secure RTP (SRTP) encryption and set its mode of operation to
one of the following (and that which matches the SRTP supported at the Mediation Server):

Preferable (default): The PSTN gateway initiates encrypted calls. However, if


negotiation of the cipher suite fails, an unencrypted call is established. Incoming calls
that don't include encryption information are accepted.

Mandatory: The PSTN gateway initiates encrypted calls, but if negotiation of the
cipher suite fails, the call is terminated. Incoming calls that don't include encryption
information are rejected.

Preferable - Single Media: The PSTN gateway sends SDP with a single media ('m=')
line only (e.g., m=audio 6000 RTP/AVP 4 0 70 96) with RTP/AVP and crypto keys.
The remote SIP user agent (UA) can respond with SRTP or RTP parameters:

If the remote SIP UA does not support SRTP, it uses RTP and ignores the crypto
lines.

If the PSTN gateway receives an SDP offer with a single media, it responds with
SRTP (RTP/SAVP) if the Media Security parameter is set to Enable. If SRTP is
not supported (i.e., Media Security is set to Disabled), it responds with RTP.

To configure SRTP:
1.

Open the 'Media Security' page (Configuration tab > VoIP menu > Media sub-menu
> Media Security).
Figure 8-19: Media Security Page

2
3

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2.

From the 'Media Security' drop-down list, select Enable to enable SRTP.

3.

From the 'Media Security Behavior' drop-down list, select one of the following:

Mandatory if the Mediation Server is configured to SRTP Required.

Preferable-Single media if the Mediation server is configured to SRTP Optional.

4.

In the 'Master Key Identifier (MKI) Size' field, enter '1'. This configures the size (in
bytes) of the MKI in SRTP Tx packets.

5.

From the 'Enable Symmetric MKI Negotiation' drop-down list, select Enable.

6.

Click Submit to apply your changes.

7.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

8.

On the toolbar, from the Device Actions drop-down list, choose Reset, and then in
the Maintenance Actions page, click the Reset button; the Mediant 800 resets and
your settings are saved to the flash memory.

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8.5

8. Configuring the PSTN Gateway

Configuring Voice Coders (with Silence


Suppression)
The PSTN gateway communicates with the Mediation Server using either the G.711 A-law
or G.711 -law (Mu-Law) voice coder. In addition, silence suppression can be enabled per
coder, which is recommended for improving the performance of the Mediation Server. The
procedure below shows how you can change the default coder.

To configure the voice coder and silence suppression:


1.

Open the 'Coders' page (Configuration tab > VoIP menu > Coders And Profiles
sub-menu > Coders).
Figure 8-20: Coders Table Page

2.

From the 'Coder Name' drop-down list, select the required coder.

3.

From the 'Silence Suppression' drop-down list, select Enable.

4.

Click Submit.

5.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.6

Configuring Comfort Noise and Gain Control


The Lync network provides high voice quality by implementing suppression of typing noise
during calls and improved generation of comfort noise, which reduces hissing and
smoothes over the discontinuous flow of audio packets. You may need to configure the
PSTN gateway to match these voice quality features, by enabling silence suppression,
comfort noise generation, automatic gain control (AGC), and echo canceller (enabled by
default).

Note: Silence suppression is configured per coder type, as described in


Section 8.5.

To configure voice quality:


1.

Open the 'RTP/RTCP Settings' page (Configuration tab > VoIP menu > Media
sub-menu > RTP/RTCP Settings).
Figure 8-21: RTP/RTCP Settings Page

2.

From the Comfort Noise Generation Negotiation drop-down list, select Enable to
enable comfort noise generation.

3.

Click Submit.

4.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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5.

8. Configuring the PSTN Gateway

Open the 'IPMedia Settings' page (Configuration tab > VoIP menu > Media submenu > IPMedia Settings).
Figure 8-22: IPMedia Settings Page

6.

From the IPMedia Detectors drop-down list, select Enable. This parameter requires a
PSTN gateway reset (see Step 10 below).

7.

From the Enable AGC drop-down list, select Enable.

8.

Click Submit to apply your changes.

9.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

10. On the toolbar, from the Device Actions drop-down list, choose Reset, and then in
the Maintenance Actions page, click the Reset button; the Mediant 800 resets and
your settings are saved to the flash memory.

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8.7

Configuring Early Media


Early media refers to audio and video that is exchanged before a call is accepted by the
recipient. Early media generated by the caller includes voice commands or dual-tone multi
frequency (DTMF) tones to activate interactive voice response (IVR) systems. Early media
generated by the call recipient include ringback tones, announcements, and requests for
input.
Enhanced early media support in Lync 2010 enables a caller to hear a ringback tone
generated by the call recipients mobile phone. This is also the case in team-call scenarios,
where a call is routed to two team members, one of whom has configured simultaneous
ringing for his or her mobile phone.
According to Lync 2010 requirements, AudioCodes PSTN gateway must send a SIP 183
with SDP immediately after it receives an INVITE. The RTP packets however, will not be
sent until the PSTN gateway receives an ISDN Progress, Alerting and Progress Indicator
or Connect message. For example, if the PSTN gateway receives ISDN Progress, it starts
sending RTP packets according to initial negotiation, but there is no need to re-send the
183 response.
You may need to configure the PSTN gateway's early media feature to support Lync 2010
enhanced early media feature.

To configure the Early Media feature:


1.

Open the 'SIP General Parameters' page (Configuration tab > VoIP > SIP
Definitions sub-menu > General Parameters).
Figure 8-23: SIP General Parameters Page (1)

2.
3.

From the Enable Early Media drop-down list, select Enable.


From the Play Ringback Tone to Tel drop-down list, select Play Local Until Remote
Media Arrive. If a SIP 180 response is received and the voice channel is already
open (due to a previous 183 early media response or due to an SDP in the current
180 response), the PSTN gateway plays a local ringback tone if there are no prior
received RTP packets. The PSTN gateway stops playing the local ringback tone as
soon as it starts receiving RTP packets. At this stage, if the PSTN gateway receives
additional 18x responses, it does not resume playing the local ringback tone.

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Figure 8-24: SIP General Parameters Page (2)

4.

Click Submit to apply your changes.

5.

Open the 'Advanced Parameters' page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > Advanced Parameters).
Figure 8-25: Advanced Parameters Page

6.

From the Enable Early 183 drop-down list, select Enable.

7.

Click Submit to apply your changes.

8.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.8

Configuring PSTN Trunks


This section describes how to configure PRI (i.e., E1/T1) or BRI trunks connected to the
PSTN gateway.

8.8.1

Enabling Trunks
To enable trunks, you need to assign them to Trunk Groups, as described below.

To enable trunks:
1.

Open the 'Trunk Group Table' page (Configuration tab > VoIP menu > GW and IP to
IP sub-menu > Trunk Group > Trunk Group).
Figure 8-26: Trunk Group Table Page

6
5

2
7

8
9

2.

10

Row index #1 - In the 'Module' column, select the module number and type (e.g., PRI)
on which the trunks are located.

3.

In the From Trunk' and 'To Trunk' columns, select the physical trunk range.

4.

In the Channel(s) column, enter the B-channels (i.e., 1-31) that you want to enable.

5.

In the 'Phone Number' column, enter the phone number (e.g., 1000) for the first
channel, and then phone numbers 1001, 1002, 1003 and so on, are sequentially
assigned to subsequent channels.

6.

In the Trunk Group ID column, enter the ID (i.e 1) for the Trunk Group.

7.

Row index #2 - In the 'Module' column, select the module number and type (e.g., FXS)
on which the FXS port are located.

8.

In the Channel(s) column, enter the channels (i.e, 1-2) that you wish to enable.

9.

In the 'Phone Number' column, enter the phone number (e.g., +17326521000) for the
first channel, and then phone numbers 1001, 1002, 1003 and so on, are sequentially
assigned to subsequent channels.

10. In the Trunk Group ID column, enter the ID (i.e, 2) for the Trunk Group.
11. Click Submit to apply your changes.
12. On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.8.2

8. Configuring the PSTN Gateway

Configuring Channel Select Method


Once you have enabled the trunks and assigned them to Trunk Groups, you need to
configure how the PSTN gateway selects trunk channels belonging to a Trunk Group for
receiving IP-to-Tel calls.

To configure the channel select mode:


1.

Open the 'Trunk Group Settings' page (Configuration tab > VoIP menu > GW and IP
to IP sub-menu > Trunk Group > Trunk Group Settings).
Figure 8-27: Trunk Group Settings Page

2.
3.
4.
5.
6.

7.
8.
9.

Version 6.4

Row index #1 -In the Trunk Group ID column, enter the Trunk Group ID that you want
to configure (i.e. 1).
From the Channel Select Mode drop-down list, select the method for which IP-to-Tel
calls are assigned to channels pertaining to the Trunk Group (i.e. Cyclic Ascending).
From the Registration Mode drop-down list, select Dont Register.
Row index #2 - In the Trunk Group ID column, enter the second Trunk Group ID that
you wish to configure (i.e. 2).
From the Channel Select Mode drop-down list, select the method for which IP-to-Tel
calls are assigned to channels pertaining to the Trunk Group (i.e. By Dest Phone
Number).
From the Registration Mode drop-down list, select Dont Register.
Click Submit to apply your changes.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.8.3

Configuring IP-to-Trunk Group Routing


The procedure below describes how to configure an IP-to-Trunk Group routing rule,
whereby all calls from the Mediation Server to any destination phone number is routed to
Trunk Group 1 (that you configured in Section 8.8.1 on page 108).
Since Lync 2010 requires that the PSTN gateway must accept calls only from the
Mediation Server, the routing rule must be configured with the source IP address of only
the Mediation Server (allowed Mediation Servers). This prevents calls from un-trusted SIP
entities.

To configure an IP-to-Trunk Group routing rule:


1.

Open the 'Inbound IP Routing Table' page (Configuration tab > VoIP menu > GW
and IP to IP sub-menu > Routing > IP to Trunk Group Routing).
Figure 8-28: Inbound IP Routing Table Page

2.

In the first table entry row, enter the FXS port Phone number (i.e. +17326521000) in
the Dest. Phone Prefix and Source Phone Prefix fields.

3.

In the Source IP Address field, enter the IP address of the Mediation server.

4.

In the Trunk Group ID field, enter the Trunk Group to where the calls must be routed
(i.e. 2).

5.

In the second table entry row, enter the asterisk (*) sign in the Dest. Phone Prefix and
Source Phone Prefix fields.

6.

Click Submit to apply your changes.

7.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.8.4

8. Configuring the PSTN Gateway

Configuring FXS Port Transfer Behavior


Since the Mediation server does not support receiving SIP Refer messages, you must
configure the Enhanced gateway FXS port to send INVITE messages (in the event when
call transfer is initiated from the FXS port).

To configure the Enable Call Transfer Using Reinvites parameter:


1.

Open the 'Admin" page, by appending the case-sensitive suffix AdminPage to the
Media gateway's IP address in your Web browser's URL field (e.g.,
http://10.15.4.22/AdminPage).

2.

On the left pane, click ini Parameters.


Figure 8-29: Enable Call Transfer Using Reinvites

3.

In the 'Parameter Name' field, enter the parameter 'EnableCallTransferUsingReinvites'


and in the 'Enter Value' field, enter '1'.

4.

Click Apply New Value.

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8.8.5

Configuring the Trunk


The procedure below describes basic configuration of the physical trunk.

To configure the physical trunk:


1.

Open the Trunk Settings page (Configuration tab > VoIP menu > PSTN sub-menu >
Trunk Settings).
Figure 8-30: Trunk Settings Page

4-a

4-b

4-c

4-d

4-e

2.

On the top of the page, a bar with trunk number icons displays the status of each
trunk:

Grey - disabled

Green - active

Yellow - RAI alarm

Red - LOS / LOF alarm

Blue - AIS alarm

Orange - D-channel alarm (ISDN only)


Select the Trunk that you want to configure, by clicking the desired trunk number icon.
3.

If the trunk is new, configure the trunk as required. If the trunk was previously
configured, click the Stop Trunk
button to de-activate the trunk.

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8. Configuring the PSTN Gateway

Basic trunk configuration:


a.

From the Protocol Type drop-down list, select the required trunk protocol.

Notes:

b.

c.

d.
e.

If the Protocol Type field displays 'NONE' (i.e., no protocol type


selected) and no other trunks have been configured, after selecting a
PRI protocol type, you must reset the PSTN gateway.

All PRI trunks of the PSTN gateway must be of the same line type - E1
or T1. However, different variants of the same line type can be
configured on different trunks, for example, E1 Euro ISDN and E1
CAS (subject to the constraints in the Release Notes).

BRI trunks can operate with E1 or T1 trunks.

If the trunk cant be stopped because it provides the clock (assuming


the PSTN gateway is synchronized with the E1/T1 clock), assign a
different E1/T1 trunk to provide the clock or enable TDM Bus PSTN
Auto Clock in the 'TDM Bus Settings' page (see Section 8.8.6).

To delete a previously configured trunk, set the parameter 'Protocol


Type' to 'None'.

From the Clock Master drop-down list, select the trunk's clock source:

Recovered: clock source is recovered from the trunk

Generated: clock source is provided by the internal TDM bus clock source
(according to the parameter TDM Bus Clock Source see Section 8.8.6 on
page 114)
From the Line Code drop-down list, select the line code:

B8ZS (bipolar 8-zero substitution) for T1 trunks only

HDB3 (high-density bipolar 3) for E1 trunks only

AMI (for E1 and T1)


From the Framing Method drop-down list, select the required framing method.
For E1 trunks always set this parameter to Extended Super Frame.
To configure whether the trunk connected to the PBX is User or Network side for
QSIG, from the 'ISDN Termination' drop-down list, select User side or Network
side.

5.

Continue configuring the trunk according to your requirements.

6.

When you have completed configuration, click the Apply Trunk Settings
to apply the changes to the selected trunk.

7.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

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8.8.6

Configuring the TDM Bus


The procedure below describes how to configure the TDM bus of the PSTN gateway.

To configure the TDM bus:


1.

Open the 'TDM Bus Settings' page (Configuration tab > VoIP menu > TDM submenu > TDM Bus Settings).
Figure 8-31: TDM Bus Settings Page

2
2

2.

Configure the TDM bus parameters according to your deployment requirements.


Below is a description of some of the main TDM parameters:

PCM Law Select: defines the type of PCM companding law in the input/output
TDM bus. Typically, A-Law is used for E1 and Mu-Law for T1/J1.

TDM Bus Clock Source: defines the clock source to which the PSTN gateway
synchronizes - generate clock from local source (Internal) or recover clock from
PSTN line (Network).

TDM Bus Local Reference: defines the physical trunk ID from which the PSTN
gateway recovers (receives) its clock synchronization when the TDM Bus Clock
Source is configured to recover the clock from the PSTN line.

3.

Click Submit to apply your changes.

4.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.

5.

On the toolbar, from the Device Actions drop-down list, choose Reset, and then in
the Maintenance Actions page, click the Reset button; the Mediant 800 resets and
your settings are saved to the flash memory.

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8.9

8. Configuring the PSTN Gateway

Configuring Normalization Rules for E.164 Format


for PBX/PSTN Connectivity
Lync 2010 implements the standard E.164 format, while the PBX or PSTN implements
other number formats for dialing. If the PSTN gateway is connected to a PBX or directly to
the PSTN, the PSTN gateway may need to perform number manipulations for the called
and/or calling number to match the PBX or PSTN dialing rules or to match Lync 2010
E.164 format.
Therefore, the PSTN gateway must be configured with manipulation rules to translate (i.e.,
normalize) numbers dialed in standard E.164 format to various formats, and vice versa.
Manipulation needs to be done for outbound calls (i.e., calls received from Lync clients
through Lync 2010) and inbound calls (i.e., calls destined to Lync clients).
Number manipulation (and mapping of NPI/TON to SIP messages) rules are configured in
the following Manipulation tables:

For Tel-to-IP calls:

Destination Phone Number Manipulation Table for Tel-to-IP Calls

Source Phone Number Manipulation Table for Tel-to-IP Calls

For IP-to-Tel calls:

Destination Phone Number Manipulation Table for IP-to-Tel Calls

Source Phone Number Manipulation Table for IP-to-Tel Calls


Number manipulation configuration examples are provided for inbound and outbound calls
in Section 8.9.1.

To configure number manipulation rules:


1.

Open the required number Manipulation table (Configuration tab > VoIP menu > GW
and IP to IP sub-menu > Manipulations sub-menu); the relevant Manipulation table
page is displayed (e.g., 'Source Phone Number Manipulation Table for TelIP Calls'
page).

Figure 8-32: Source Phone Number Manipulation Table for Tel-to-IP Calls

2.

Version 6.4

Configure manipulation rules as required. The figure above shows an example of the
use of manipulation rules for Tel-to-IP source phone number manipulation:

Index 1: When the destination number has the prefix 03 (e.g., 035000), source
number prefix 201 (e.g., 20155), and from source IP Group ID 2, the source
number is changed to, for example, 97120155.

Index 2: When the source number has prefix 1001 (e.g., 1001876), it is changed
to 587623.
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Index 3: When the source number has prefix 123451001 (e.g., 1234510012001),
it is changed to 20018.

Index 4: When the source number has prefix from 30 to 40 and a digit (e.g.,
3122), it is changed to 2312.

Index 5: When the destination number has the prefix 6, 7, or 8 (e.g., 85262146),
source number prefix 2001, it is changed to 3146.

3.

Click Submit to apply your changes.

4.

On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
Table 8-1: Number Manipulation Parameters Description

Parameter

Description

Source Trunk Group

The source Trunk Group ID for Tel-to-IP calls. To denote all Trunk
Groups, leave this field empty.
Notes:
The value -1 indicates that this field is ignored in the rule.
This parameter is available only in the 'Source Phone Number
Manipulation Table for Tel -> IP Calls' and 'Destination Phone
Number Manipulation Table for Tel -> IP Calls' pages.
For IP-to-IP call routing, this parameter is not required (i.e., leave
the field empty).

Source IP Group

The IP Group from where the IP-to-IP call originated. Typically, this IP
Group of an incoming INVITE is determined/classified using the
Inbound IP Routing Table'. If not used (i.e., any IP Group), simply
leave the field empty.
Notes:
The value -1 indicates that this field is ignored in the rule.
This parameter is available only in the 'Source Phone Number
Manipulation Table for Tel -> IP Calls' and 'Destination Phone
Number Manipulation Table for Tel -> IP Calls' pages.
If this Source IP Group has a Serving IP Group, then all calls
originating from this Source IP Group are sent to the Serving IP
Group. In this scenario, this table is used only if the parameter
PreferRouteTable is set to 1.

Destination Prefix

Destination (called) telephone number prefix. An asterisk (*)


represents any number.

Source Prefix

Source (calling) telephone number prefix. An asterisk (*) represents


any number.

Source IP Address

Source IP address of the caller (obtained from the Contact header in


the INVITE message).
Notes:
This parameter is applicable only to the Number Manipulation
tables for IP-to-Tel calls.
The source IP address can include the 'x' wildcard to represent
single digits. For example: 10.8.8.xx represents all IP addresses
between 10.8.8.10 to 10.8.8.99.
The source IP address can include the asterisk (*) wildcard to
represent any number between 0 and 255. For example, 10.8.8.*
represents all IP addresses between 10.8.8.0 and 10.8.8.255.

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Parameter

Description

Stripped Digits From Left

Number of digits to remove from the left of the telephone number


prefix. For example, if you enter 3 and the phone number is 5551234,
the new phone number is 1234.

Stripped Digits From Right

Number of digits to remove from the right of the telephone number


prefix. For example, if you enter 3 and the phone number is 5551234,
the new phone number is 5551.

Prefix to Add

The number or string that you want added to the front of the telephone
number. For example, if you enter '9' and the phone number is 1234,
the new number is 91234.

Web: Suffix to Add

The number or string that you want added to the end of the telephone
number. For example, if you enter '00' and the phone number is 1234,
the new number is 123400.

Number of Digits to Leave

The number of digits that you want to retain from the right of the phone
number. For example, if you enter '4' and the phone number is
00165751234, then the new number is 1234.

NPI

The Numbering Plan Indicator (NPI) assigned to this entry.


[0] Unknown (default)
[9] Private
[1] E.164 Public
[-1] Not Configured = value received from PSTN/IP is used
Note: This parameter is applicable only to Number Manipulation tables
for IP-to-Tel calls.

TON

The Type of Number (TON) assigned to this entry.


If you selected 'Unknown' for the NPI, you can select Unknown [0].
If you selected 'Private' for the NPI, you can select Unknown [0],
Level 2 Regional [1], Level 1 Regional [2], PISN Specific [3] or
Level 0 Regional (Local) [4].
If you selected 'E.164 Public' for the NPI, you can select Unknown
[0], International [1], National [2], Network Specific [3], Subscriber
[4] or Abbreviated [6].
Notes:
This parameter is applicable only to Number Manipulation tables for
IP-to-Tel calls.
The default is 'Unknown'.

Presentation

Determines whether Caller ID is permitted:


Not Configured = Privacy is determined according to the Caller ID
table.
[0] Allowed = Sends Caller ID information when a call is made
using these destination/source prefixes.
[1] Restricted = Restricts Caller ID information for these prefixes.
Notes:
This field is applicable only to Number Manipulation tables for
source number manipulation.
If 'Presentation' is set to 'Restricted' and the AssertedIdMode
parameter is set to 'P-Asserted', the From header in the INVITE
message includes the following: From: 'anonymous' <sip:
anonymous@anonymous.invalid> and 'privacy: id' header.

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8.9.1

Number Normalization Examples


Two examples are provided below for number normalization. The examples are based on
the following assumptions:

8.9.1.1

PBX with prefix (local) number 333

4-digit extension numbers that begin with the digit 1 (i.e., 1xxx)

National area code is 206

Country code is 1

Modifying E.164 Numbers to PBX / PSTN Format for Outbound Calls


Outbound calls refer to calls made by Lync clients to a PBX / PSTN number.
1.

Local Calls within PBX: The caller dials only the last four digits (e.g., 1212). Lync
translates (normalizes) the phone number into an E.164 number format:
+12063331212 (where +1 is the country code, 206 the local area code, and 333 the
PBX prefix number). The Manipulation table is configured to send only the last four
digits to the PBX (i.e., 1212).

2.

National Calls to the Same Area Code: The caller dials 9 for an external line, and
then dials a 7-digit telephone number (e.g., 9-555-4321). Lync translates (normalizes)
the phone number into an E.164 number format: +12065554321 (where +1 is the
country code, 206 the local area code, 5554321 the phone number). The Manipulation
table is configured to remove (strip) the first five digits and add 9 as a prefix to the
remaining number. Therefore, the PSTN gateway sends the number 95554321 to the
PBX, and then the PBX sends the number 5554321 to the PSTN.

3.

National Calls to a Different Area Code: The caller dials 9 for an external line, the
out-of-area code, and then a 7-digit telephone number (e.g., 9-503-331-1425). Lync
translates (normalizes) the phone number into an E.164 number format:
+15033311425 (where +1 is the international code, 503 the out-of area code, 3311425
the phone number). The Manipulation table is configured to remove (strip) the first two
digits (i.e., +1), add then add 9 as a prefix to the remaining number. Therefore, the
PSTN gateway sends the number 95033311425 to the PBX, and then the PBX sends
the number 5033311425 to the PSTN.

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8. Configuring the PSTN Gateway

Dialing International Calls: The caller dials 9 for an external line, the access code for
international calls (e.g., 011 for the US), the country code (e.g., +44 for the UK), the
area code (e.g., 1483), and then a 6-digit telephone number (e.g., 829827). Lync
translates (normalizes) the phone number into an E.164 number format:
+441483829827 (where +44 is the country code, 1483 the area code, 829827 the
phone number). The Manipulation table is configured to remove the first digit (e.g., +),
and add the external line digit (e.g., 9) and the access code for international calls (e.g.,
011 for the US) as the prefix. Therefore, the PSTN gateway sends the number
9011441483829827 to the PBX and the PBX, in turn, sends the number
011441483829827 to the PSTN.

The configuration of the above scenarios is shown in the Figure 8-33.


Figure 8-33: Destination Phone Number Manipulation Table for IPTel Calls

1
2
3
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8.9.1.2

Modifying PBX, Local, and National Calls to E.164 Format for Inbound
Calls
Inbound calls refer to calls received by Lync clients from the PBX / PSTN.
1.

Local Calls from the PBX / PSTN: The PBX user only dials a 4-digit extension
number of the Lync client (e.g., 1220). The Manipulation table is configured to
normalize the number into E.164 format and adds the prefix +1206333 to the
extension number. Therefore, the PSTN gateway sends the number +12063331220 to
Lync, which relays the call to the Lync client.

2.

National Calls with the Same Area Code: The PSTN user dials a 7-digit phone
number (e.g., 333-1220), which is received by the PSTN gateway. The Manipulation
table is configured to normalize the number into E.164 format and adds the prefix
+1206 to the number. Therefore, the PSTN gateway sends the number
+12063331220 to Lync, which relays the call to the Lync client.

3.

National Calls from a Different Area Code: The PSTN user dials the national area
code and then a 7-digit phone number (e.g., 206-333-1220), which is received by the
PSTN gateway. The Manipulation table is configured to normalize the number into
E.164 format and adds the prefix +1 to the number. Therefore, the PSTN gateway
sends the number +12063331220 to Lync, which relays the call to the Lync client.
Note: Whether the area code is received by the PSTN gateway depends on the
country's PSTN numbering rules.

4.

International Calls: The PSTN international (overseas) caller dials the international
access and country code (e.g., 001 for the US), the national area code, and then a 7digit phone number (e.g., 206-333-1220), which is received by the PSTN gateway.
The Manipulation table is configured to normalize the number into E.164 format, by
removing the first two digits (e.g., 00) and adding the prefix plus sign (+). Therefore,
the PSTN gateway sends the number +12063331220 to Lync, which relays the call to
the Lync client.
Note: Whether the international and country codes are received by the PSTN gateway
depends on the country's PSTN numbering rules.

The configuration of the above scenarios is shown in the figure below:


Figure 8-34: Destination Phone Number Manipulation Table for TelIP Calls

1
2
3
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Testing SBA Calls


Once you have completed the configuration steps described in the previous sections, you
can test call making at the branch office, as described in this section.

9.1

Testing Gateway Calls


The procedure below describes how to test calls on the PSTN gateway. Before you do this,
you need to establish a telnet session with the PSTN gateway.

To test gateway calls:


1.

Enable Telnet on the PSTN gateway, using the PSTN gateway Web interface:
a.
b.
c.

Open the Telnet/SSH Settings page (Configuration tab > System menu >
Management sub-menu > Telnet/SSH Settings).
From the Embedded Telnet Server drop-down list, select Enable Unsecured.
In the Telnet Server TCP Port field, ensure that the port used for Telnet is '23'
(default).
Figure 9-1: Enabling Telnet

1-b
1-c

2.

Establish a Telnet session with the PSTN gateway.

3.

Log in to the SBA Web Setup and do the following:


a.
b.
c.
d.
e.

f.

Version 6.4

Under the Setup menu, click the Gateway Configuration option.


Select the Manual Gateway radio button and enter the IPaddress or the FQDN of
the gateway (as configured in Section 8.1 on page 83).
In the Phone Number field, enter a phone number.
In the DTMF field, enter any DTMF string. This DTMF string will be heard when
the user picks up the phone handset.
If you changed the Web/Telnet login username and password of the PSTN
gateway, then enter their values in the Username and Password fields
respectively; otherwise, leave the fields as is.
Click Test call.

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Figure 9-2: Gateway Configuration Calling the Phone

If the phone does not ring, an error message is displayed and the call test fails. If the
phone rings, lift the handset and confirm that you can hear the DTMFs. The following
screen appears when you answer the phone:
Figure 9-3: Gateway Configuration Call Answered

Note: It is recommended to disable Telnet after making the test call.

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9.2

9. Testing SBA Calls

Testing Lync Calls


The OCS Test Call option allows you test a PSTN call initiated by the Lync Server 2010.
The test call succeeds if the PSTN call is routed from Lync to the PSTN through the
gateway.

9.2.1

Test Prerequisites
Before running the OCS Test Call, the following prerequisites must be met:

Test users have been created in the Lync Server 2010 and are voice-enabled.

VoIP Outbound Routing configuration has been setup and the correct policies have
been assigned to the test users.

Built-in-users for OcsHealthMonitoring have been configured using the following


commands:
New-CsHealthMonitoringConfiguration -Identity
<XdsGlobalRelativeIdentity> -FirstTestUserSipUri <String> SecondTestUserSipUri <String>
Where,

Version 6.4

Identity is the FQDN of the pool where the health monitoring configuration
settings are to be assigned (i.e., SBA FQDN).

FirstTestUserSipUri is the SIP address of the first test user to be configured for
use by this collection of health monitoring settings. Note that the SIP address
must include the sip: prefix, for example:
-FirstTestUserSipUri sip:kenmyer@litwareinc.com

SecondTestUserSipUri is the SIP address of the second test user to be


configured for use by this collection of health monitoring settings. Note that the
SIP address must include the sip: prefix, for example:
-FirstTestUserSipUri sip:jhaas@litwareinc.com

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9.2.2

Running the Lync Call Test


The procedure for running the test is described below.

To run the OSC test call:


1.

Under the Setup menu, select the OCS Test Call option; the OCS Test Call screen
appears:
Figure 9-4: OCS Test Call Screen

2.

In the Dial Check Phone Number field, enter the phone number to dial.

3.

In the Dial Check Port field, leave as is (i.e., 5061).

4.

Click Apply to start the test call.

If the test is successful, the phone of the PSTN user rings and when the handset is lifted,
the DTMF tones are heard. If the phone does not ring, an error message is displayed on
the screen. The screen displays logged details of the call:
Figure 9-5: OCS Test Call Logged Call Test Result

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10. Completing SBA Setup

Completing SBA Setup


Once you have completed all configurations as described in the previous sections, you
need to perform the procedure described below to complete the SBA setup.

To complete SBA setup:


1.

Log in to the SBA Web wizard (if not logged in already).

2.

Under the Setup menu, select the Complete Setup option; the Complete Setup
screen appears:
Figure 10-1: Complete Setup Screen

3.

Click Complete; the following screen appears, indicating that the SBA setup is
complete:
Figure 10-2: Complete Setup Setup Completed

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A green check mark appears alongside the Complete Setup option under the Setup
menu:
Figure 10-3: Complete Setup Completed Successfully

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11. Miscellaneous SBA Procedures

Miscellaneous SBA Procedures


This section describes various procedures that can be performed using the SBA Webbased tool.

11.1

Viewing General SBA Status in the Home Page


The general operating status of the SBA can be viewed in the Home page. This displays
the following:

Central management store location

SBA services status (stopped or running)

CPU, memory, and network usages

Number of incoming and outgoing calls

To view the Home page:

Select the Home menu tab:


Figure 11-1: Home Page

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11.2

Starting and Stopping SBA Services


You can stop and start SBA services as described in the procedure below.

To start and stop services:


1.

Select the Tools menu tab, and then click the Start and Stop Service option; the
Start and Stop Service page appears:
Figure 11-2: Start and Stop Service Page

2.

Click one of the following as required:

Start All: Starts the services on the SBA

Stop All: Stops the services on the SBA

Restart Server: Restarts the server

Shutdown Server: Shuts down the server

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11.3

11. Miscellaneous SBA Procedures

Updating SBA Components


This section describes how to update SBA components using the SBA interface. The
following components can be updated:

SBA GUI components

Microsoft Lync Server 2010 components

To update SBA components:


1.

In the Tools pane, select the System Update checkbox.


Figure 11-3: Tools-System Update Menu

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The System Update screen is displayed:
Figure 11-4:System Update Screen

The currently installed SBA components are listed in the Installed Components
pane.
2.

In the File to upload field, click Browse to select the file to upload and then click
Apply.
Choose either the SBA GUI file or the Microsoft Lync Server 2010 Components file;
the following screen is displayed:
Figure 11-5:System Update Timestamp and Message

A time-stamp of the time that you commenced the System Update is displayed in the
right-hand pane.

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11. Miscellaneous SBA Procedures

Close the System Update screen and then reopen it; the following screen is displayed:
Figure 11-6: System Update Message-SBA System Components

Note that in the above example, the version numbers have changed for the "Managed
API" "Core Components" and the "Front End Server" components.
Wait a few minutes for the update to apply. At the end of the process, the System
Logs out automatically and the login screen is displayed.
Figure 11-7: Login Screen after Automatic Log Out

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4.

Do one of the following:

If you are updating SBA GUI components:


a. In the Login screen, verify that the new SBA version number is displayed (if
it does not appear, see step 'd' below).
b. Enter your login and password details, and then click Login.
c. Ensure that the new SBA version number is displayed in the SBA Home
Page.
d. Logout and Login again, and then ensure that the new SBA version number
is displayed in the Login screen.

If you are updating Microsoft Lync Server 2010 components:


a. Enter your login and password details, and then click Login.
b. In the Tools menu, select the System Update checkbox.
c. Verify that the new component and respective version number is displayed
in the Installed Components pane.

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11.4

11. Miscellaneous SBA Procedures

Viewing Logged Events


The procedure below describes how to view and handle logged events.

To view and handle logged events:


1.

Select the Logs menu tab; the Logs screen appears displaying logged events:
Figure 11-8: Logs Screen Displaying Logged Events

2.

To view details of a logged event, select the event.


Figure 11-9: Detailed Log Display

3.

11.5

To clear the displayed log, click the Clear Logs button. To export the logged events,
click the Export Logs.

Logging Out
The procedure below describes how to log out the SBA wizard.

To log out the SBA Web wizard:

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Click the Logout button.

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