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Version 6.4
Version 6.4
May 2012
Document #: LTRT-39152
April 2013
Document #: LTRT-39153
Version 6.4
January 2012
Document #: LTRT-39150
Installation Manual
Contents
Table of Contents
1
Introduction ....................................................................................................... 11
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8.3.2
8.4
8.5
8.6
8.7
8.8
8.9
Configuring Normalization Rules for E.164 Format for PBX/PSTN Connectivity . 115
8.9.1
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Contents
List of Figures
Figure 1-1: Mediant 800 SBA in Lync Server 2010 Environment...........................................................12
Figure 1-2: Summary of Steps for Installing and Configuring SBA ........................................................13
Figure 3-1: Physical Description .............................................................................................................17
Figure 3-2: LAN Port-Pair Groups and Web Interface String Names ....................................................18
Figure 3-3: Mediant 800 Rear Panel ......................................................................................................18
Figure 4-1: Connecting Mediant 800 SBA LAN Port 1 (Front Panel) .....................................................23
Figure 4-2: Login Screen ........................................................................................................................24
Figure 4-3: Physical Ports Settings Page ...............................................................................................25
Figure 4-4: IP Settings Screen ...............................................................................................................27
Figure 4-5: Maintenance Actions: Reset Gateway .................................................................................27
Figure 5-1: New Object Computer Dialog Box ....................................................................................29
Figure 5-2: RTC Universal Read Only Admins Properties .....................................................................30
Figure 5-3: Menu Path to Topology Builder Program .............................................................................31
Figure 5-4: Topology Builder ..................................................................................................................32
Figure 5-5: Lync Server 2010 Topology Builder .....................................................................................32
Figure 5-6: Identify the Site ....................................................................................................................33
Figure 5-7: Specify Site Details ..............................................................................................................34
Figure 5-8: New Branch Site Successfully Defined ................................................................................34
Figure 5-9: Define the Survivable Branch Appliance FQDN ..................................................................35
Figure 5-10: Select the Front End Pool ..................................................................................................36
Figure 5-11: Select an Edge Server .......................................................................................................37
Figure 5-12: Define the PSTN Gateway .................................................................................................37
Figure 5-13: Publish Topology Selection ................................................................................................39
Figure 5-14: Publish the Topology .........................................................................................................39
Figure 5-15: Publish Wizard Complete ...................................................................................................40
Figure 6-1: Connecting to the OSN Server ............................................................................................42
Figure 6-2: SBA Login Screen ................................................................................................................42
Figure 6-3: SBA Home Screen ...............................................................................................................43
Figure 7-1: Setup Tab Displaying Tasks ................................................................................................46
Figure 7-2: Set IP Configuration Page ...................................................................................................47
Figure 7-3: IP Settings Login Again.....................................................................................................48
Figure 7-4: Alert - Login ..........................................................................................................................48
Figure 7-5: Login Screen ........................................................................................................................49
Figure 7-6: IP Settings - Complete .........................................................................................................49
Figure 7-7: Change Computer Name Screen.........................................................................................50
Figure 7-8: Change Computer Name - Reboot ......................................................................................51
Figure 7-9: Change Computer Name Applied Changes .....................................................................51
Figure 7-10: Server Re-booting ..............................................................................................................52
Figure 7-11: Login Screen ......................................................................................................................52
Figure 7-12: Change Computer Name Completed Successfully ........................................................53
Figure 7-13: Change Admin Password Screen ......................................................................................54
Figure 7-14: Change Admin Password Applied Changes ...................................................................54
Figure 7-15: Change Admin Password Completed Successfully ........................................................55
Figure 7-16: Set Date and Time Screen.................................................................................................56
Figure 7-17: Set Date and Time - Time Zone.........................................................................................56
Figure 7-18: Set Date and Time Notification Message .......................................................................57
Figure 7-19: Set Date and Time Applied Changes .............................................................................57
Figure 7-20: Set Date and Time - Completed Successfully ...................................................................58
Figure 7-21: Join to a Domain Screen ....................................................................................................59
Figure 7-22: Join to a Domain Reboot Message Box .........................................................................59
Figure 7-23: Join to a Domain Applied Changes ................................................................................60
Figure 7-24: Server Rebooting ...............................................................................................................60
Figure 7-25: Welcome to SBA ................................................................................................................61
Figure 7-26: Join to a Domain - Completed Successfully ......................................................................61
Figure 7-27: Device Preparation Screen ................................................................................................62
Figure 7-28: Device Preparation - Started..............................................................................................62
Figure 7-29: Device Preparation SQL Installation ...............................................................................63
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Contents
Version 6.4
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List of Tables
Table 3-1: Mediant 800 Front Panel .......................................................................................................17
Table 3-2: Mediant 800 Rear Panel .......................................................................................................19
Table 3-3: LAN LEDs Description ..........................................................................................................20
Table 3-4: FXS LEDs Description ..........................................................................................................20
Table 3-5: FXO LEDs Description ..........................................................................................................21
Table 3-6: E&M LEDs Description ..........................................................................................................21
Table 3-7: BRI LEDs Description ...........................................................................................................21
Table 3-8: E1/T1 LEDs Description ........................................................................................................22
Table 3-9: STATUS LEDs Description ...................................................................................................22
Table 3-10: POWER LEDs Description ..................................................................................................22
Table 8-1: Number Manipulation Parameters Description ...................................................................116
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Notices
Notice
This document describes how to install and configure the Mediant 800 Survivable Branch
Appliance (SBA), located at the remote branch office and deployed in the Microsoft Lync
Server 2010 environment.
Information contained in this document is believed to be accurate and reliable at the time of
printing. However, due to ongoing product improvements and revisions, AudioCodes cannot
guarantee the accuracy of printed material after the Date Published nor can it accept
responsibility for errors or omissions. Updates to this document and other documents, as well
as
software
files
can
be
viewed
by
registered
customers
at
http://www.audiocodes.com/downloads.
Copyright 2013 AudioCodes Ltd. All rights reserved.
This document is subject to change without notice.
Date Published: April-10-2013
Trademarks
AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI, CTI Squared, HD VoIP, HD VoIP
Sounds Better, InTouch, IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open
Solutions Network, OSN, Stretto, TrunkPack, VMAS, VoicePacketizer, VoIPerfect,
VoIPerfectHD, What's Inside Matters, Your Gateway To VoIP and 3GX are trademarks or
registered trademarks of AudioCodes Limited. All other products or trademarks are
property of their respective owners. Product specifications are subject to change without
notice.
WEEE EU Directive
Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed
of with unsorted waste. Please contact your local recycling authority for disposal of this
product.
Customer Support
Customer technical support and service are generally provided by AudioCodes
Distributors, Partners, and Resellers from whom the product was purchased. For technical
support for products purchased directly from AudioCodes, or for customers subscribed to
AudioCodes Customer Technical Support (ACTS), contact support@audiocodes.com.
Version 6.4
April 2013
Related Documentation
Manual Name
Mediant 800 SBA Quick Guide
Mediant 800 Enhanced Gateway and Analog Devices for Lync Installation Manual
Mediant 800 SBA Software Upgrade and Recovery for MS Lync Configuration Note
AudioCodes SCOM MP User Guide
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1. Introduction
Introduction
This document provides step-by-step instructions on installing and configuring the
Survivable Branch Appliance (SBA) application running on AudioCodes Mediant 800 SBA,
located at the remote branch office and deployed in the Lync Server 2010 environment.
The Mediant 800 SBA includes an OSN Server platform with Windows Server 2008 R2
operating system, and with preinstalled Lync Server 2010 Registrar and Mediation Server
software installation (MSI), and a PSTN gateway, all in a single appliance chassis.
In the Lync Server 2010 environment, given the centralized deployment model, Unified
Communication (UC) users in a remote site are dependent on the servers in the
enterprise's data center (typically at headquarters) for their communication, and hence are
vulnerable to losing communication capabilities when the WAN is unavailable. Given the
always-available expectation for voice, it is imperative that the UC solution continues to
provide the ability for branch users to make and receive calls when the WAN from the
branch to the primary data center is unavailable.
To provide voice services to branch users during a WAN outage, a branch office
survivability solutionthe Survivable Branch Appliance (SBA) applicationis hosted on the
OSN Server platform running on AudioCodes Mediant 800 SBA located at the branch
office. During a WAN connectivity failure, Mediant 800 SBA maintains call connectivity
among Microsoft users located at the branch officeLync Server 2010 clients (for example,
Microsoft Lync clients) and devices (for example, IP phones)and between these users
and the public switched telephone network (PSTN).
The figure below illustrates the integration of the Mediant 800 SBA in the Lync Server 2010
environment.
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1. Introduction
The summary of the steps required to install the Mediant 800 SBA is shown in the figure
below:
Figure 1-2: Summary of Steps for Installing and Configuring SBA
Configure Survivable BrnchOffice at acenter
Verify Package Items
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RS-232 serial cable adaptor for serial communication between the Mediant 800 PSTN
gateway functionality (flat connector) and a computer (red DB-9 connector)
One FXS Lifeline cable adapter (only for models with FXS interfaces)
Check, retain and process any documents. If any items are missing or damaged, please
contact your AudioCodes sales representative.
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3.1
Physical Description
3.1.1
Label
USB/WWAN
RS-232
POWER / STATUS
GE
Version 6.4
Description
Not Applicable
RS-232 port for serial communication.
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Item
Label
Description
FE
The device provides up to four 10/100/1000Base-T (Gigabit Ethernet) RJ-45 ports and up
to eight 10/100Base-TX (Fast Ethernet) RJ-45 ports for connection to the LAN.
These LAN ports operate in pairs (groups) to provide LAN port 1+1 redundancy. In each
pair, one port serves as the active LAN port while the other as standby. When the active
port fails, the device switches to the standby LAN port.
The figure below shows the LAN port-pair groups and the name of the ports and groups as
displayed in the Web interface for configuring the port groups and assigning them to IP
network interfaces (refer to the User's Manual for more information):
Figure 3-2: LAN Port-Pair Groups and Web Interface String Names
3.1.2
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Item
Label
Description
OSN
USB
OSN
VGA
Version 6.4
100240V
~1.5A
50-60Hz
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3.1.3
LEDs Description
The front panel provides various LEDs depending on the device's hardware configuration
(e.g., the available telephony interfaces). These LEDs are described in the subsequent
subsections.
3.1.3.1
LED
State
Green
On
Flashing
3.1.3.2
Off
Description
Ethernet link established.
Data is being received or transmitted.
No Ethernet link.
FXS LED
Each FXS port provides a LED for indicating operating status, as described in the table
below.
Table 3-4: FXS LEDs Description
LED Color
LED
State
UuGreeniii
On
Flashing
Description
Phone is off-hooked.
Rings the extension line.
Red
On
Off
Phone is on hook.
Off
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3.1.3.3
FXO LED
Each FXO port provides a LED for indicating operating status, as described in the table
below.
Table 3-5: FXO LEDs Description
LED Color
LED
State
UGreenii
On
Flashing
3.1.3.4
Description
FXO line is off-hooked toward the PBX.
Ring signal detected from the PBX.
Red
On
Off
Line is on hook.
Off
E&M LED
Each E&M port provides a LED for indicating operating status, as described in the table
below.
Table 3-6: E&M LEDs Description
3.1.3.5
LED Color
LED
State
Description
UuuGreenii
On
Off-hook (default)
Off
On-hook
Red
On
Off
Normal operation
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LED
State
Description
On
Red
On
Off
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3.1.3.6
3.1.3.7
LED Color
LED
State
Description
uuGreenii
On
Red
On
Off
LED
State
uuGreenii
On
Flashing
Red
3.1.3.8
On
Description
The device is operational.
The device is rebooting.
Boot failure.
Power LED
The POWER LED indicates the operating status, as described in the table below.
Table 3-10: POWER LEDs Description
LED Color
LED
State
uuGreenii
On
Off
Description
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4.1
Connect LAN port 1 (located on the front panel of Mediant 800) directly to a computer,
using a straight through Ethernet cable.
Figure 4-1: Connecting Mediant 800 SBA LAN Port 1 (Front Panel)
2.
3.
Open a standard Web browser, and then in the URL address field, enter the Mediant
800 default PSTN gateway LAN IP address (i.e., 192.168.0.2):
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The following login screen appears, prompting you to log in with your login credentials:
Figure 4-2: Login Screen
5.
Log in with the default, case-sensitive user name (Admin) and password (Admin),
and then click OK; the Web interface appears, displaying the Home page.
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4.2
Open the Physical Ports Settings page (Configuration tab > VoIP menu > Network
submenu > Physical Ports Settings).
Figure 4-3: Physical Ports Settings Page
2.
Select the 'Index' radio button corresponding to the port that you want to configure.
3.
4.
Configure the ports (see the table below for a description of the parameters).
5.
Parameter
Port
Version 6.4
Description
(Read-only field) Displays the port number. The string values displayed on
the Web page represent the physical ports, as shown below:
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Parameter
Description
Mode
Native Vlan
Defines the Native VLAN or PVID of the port. Incoming packets without a
VLAN ID are tagged with this VLAN. For outgoing packets, if the VLAN ID
as defined in the Multiple Interface table is the same as the Native VLAN
ID, the device sends the packet without a VLAN; otherwise, the VLAN ID
as defined in the Multiple Interface table takes precedence.
The valid value range is 1 to 4096. The default is 1.
Description
Group Member
Group Status
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4.3
Configuring an IP Address
This section describes how to change the device's default IP address to match the site's IP
addressing scheme.
1.
Open the Multiple Interface Table' page (Configuration tab > VoIP menu > Network
sub-menu > IP Settings), as shown below:
Figure 4-4: IP Settings Screen
2.
Select the 'Index' radio button corresponding to the Application Type "OAMP + Media
+ Control"(i.e., the VoIP and Management LAN interface), and then click Edit.
3.
Configure the OAMP LAN network address so that it corresponds to your network IP
addressing scheme.
4.
From the 'Underlying Interface' drop-down list, select the physical LAN port group
(which you configured in Section 4.2 on page 25) to which you wish to assign the
OAMP interface.
5.
Configure any additional required interfaces for Media and Control and assign them to
the required LAN port group.
6.
Click Apply, and then click Done to apply and validate your settings.
7.
On the toolbar, from the Device Actions drop-down list, choose Reset, and then in
the Maintenance Actions page, click the Reset button; the Mediant 800 resets and
your settings are saved to the flash memory.
Figure 4-5: Maintenance Actions: Reset Gateway
8.
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Maintain the cabled connection between the Mediant 800 LAN port and the computer.
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5.1
Add the planned Survivable Branch Appliance device name to the Active Directory
Domain Services:
a.
b.
Start the Active Directory Users and Computers program (Start > Administrative
Tools > Active Directory Users and Computers).
Add the Survivable Branch Appliance device name to the domain computers
(right-click Computers, choose New, and then click Computer).
Figure 5-1: New Object Computer Dialog Box
c.
d.
Version 6.4
Click Change to add a user or group that can insert this specific SBA server to
the domain. (if you working with the Domain Administrator, do not change the
Domain Admin group, if you working with another user, specify the name of a
user or group that is allowed to join this computer to the domain.
Add the Survivable Branch Appliance computer object to the
RTCUniversalReadOnlyAdmins group (Users >
RTCUniversalReadOnlyAdmins (right-click,and choose Properties, then
choose the Numbers tab and Add).
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e.
f.
g.
2.
Start the ADSI Edit program (Start > Administrative Tools > ADSI Edit).
Right-click the Survivable Branch Appliance computer name (that you created in
step 'b' above), and then choose Properties.
In the Attributes list, set servicePrincipalName to "HOST/<SBA FQDN>", where
SBA FQDN is the FQDN of your Survivable Branch Appliance (e.g.,
HOST/SBA.Lync.local).
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5.2
5.2.1
Start the Lync Server 2010 Topology Builder program (Start menu > All Programs >
Microsoft Lync Server 2010, Lync Server Topology Builder), as shown below:
Figure 5-3: Menu Path to Topology Builder Program
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2.
Select the Download Topology from existing deployment option (assuming your
Lync Server 2010 deployment already has a topology), and then click OK; a dialog
box opens, prompting you to save the existing topology file.
3.
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4.
If you used the Planning tool to design your Enterprise Voice topology, expand
the Branch sites node, and then expand the name of the branch site you
specified in the tool. To modify each section of the branch office, right-click the
branch site, and then from the shortcut menu, choose Edit Properties.
If you did not use the Planning tool, right-click the Branch sites node, and then
from the shortcut menu, choose New Branch Site; the following dialog box
appears:
Figure 5-6: Identify the Site
5.
Version 6.4
In the Name field, type the name of the branch site. Only this field is required,
the other fields are optional.
In the Description field, type a meaningful description of the branch site.
Click Next; the following dialog box appears:
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6.
In the City field, type the name of the city in which the branch site is located.
In the State/Province field, type the name of the state or region in which the
branch site is located.
In the Country/Region Code field, type the two-digit calling code for the country
in which the branch site is located.
Click Next; the following dialog box appears:
Figure 5-8: New Branch Site Successfully Defined
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7.
Select the check-box, Open the New Survivable Branch Appliance Wizard when
this wizard closes, and then click Finish; the following dialog box appears:
Figure 5-9: Define the Survivable Branch Appliance FQDN
8.
In the FQDN field, type the FQDN of the SBA, and then click Next; the following
dialog box appears:
Note: The Survivable Branch Appliance FQDN that you configured in the FQDN
field must be the same as the FQDN that you configured using the ADSI
Edit program in Section 5.1 on page 29.
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9.
From the Front End pool drop-down list, select the Front End pool to be used with
this SBA, and then click Next; the following dialog box appears:
Figure 5-11: Select an Edge Server
10. From the Edge pool drop-down list, select the Edge pool to be used with this SBA
(optional), and then click Next; the following dialog box appears:
Figure 5-12: Define the PSTN Gateway
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b.
c.
In the Gateway FQDN or IP Address field, type the PSTN gateway FQDN or IP
address on which the Mediation Server component of the SBA is running. This is
the IP address as configured for the PSTN gateway in Section 4 on page 23. If
you are using FQDN, ensure that your DNS server is configured to resolve the
FQDN into this IP address.
In the Listening port for IP/PSTN gateway field, type the gateway listening port.
This must be the same port as configured in the PSTN gateway, as described in
Section 8.3 on page 90.
Under the Sip Transport Protocol group, select the SIP Transport Protocol
option. This must be the same transport type as configured in the PSTN gateway,
as described in Section 8.3 on page 90.
Note: For call security, it is highly recommended that you deploy a Survivable
Branch Appliance using TLS.
d.
Click Finish.
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5.2.2
Right-click the root of the Lync Server 2010 node, and then choose Publish
Topology.
Figure 5-13: Publish Topology Selection
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3.
Verify that all steps display the 'Success' status, and then click Finish.
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Note: If the SBA was recovered or upgraded using the AudioCodes Upgrade
and Recovery USB tool, the IP address of the OSN Server is received
from the DHCP server and therefore, the default IP address
(192.168.0.20) is no longer applicable.
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If not yet connected, connect LAN port 1 on the Mediant 800 front panel directly to a
computer, using a straight-through Ethernet cable.
Figure 6-1: Connecting to the OSN Server
2. The default IP address of the OSN server hosting the SBA is 192.168.0.20. If not done
already, ensure that the IP address of your computer is in the same subnet as this
default IP address.
3. Open a standard Web browser (Firefox, Google Chrome, or Internet Explorer 8 and
later), and then in the URL address field, enter the default IP address of the OSN
Server (http://192.168.0.20).
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4. Log in with the default username ("Administrator") and password ("Pass123"), accept
the terms and conditions, and then click Login; the Home screen appears.
Figure 6-3: SBA Home Screen
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2.
3.
4.
5.
6.
7.
8.
9.
Note: Initially, the Setup menu displays only the first few options (up till Join to
a Domain). The remaining options appear only after you successfully
define the Joint to a Domain option.
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In each of the configuration menu screens, the current CPU and memory utilization of the
OSN module is displayed. In the Setup pane, a list of all the configurable items is
displayed.
Setup Pane
Icon
Description
Indicates a successfully configured item.
Indicates an item that has not yet been configured.
Indicates an item whose configuration has failed.
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7.1
Step 1: IP Settings
The IP Settings option defines the IP address and domain name server (DNS).In addition,
this menu enables you to configure whether to use an internal or external NIC on the SBA
device.
Note: If you previously changed the IP Settings (see Section 7.1 on page 47),
then you can skip this section. However, ensure that a check mark
appears alongside the IP Settings option under the Setup menu. If not,
you must perform the procedure described below.
2.
From the drop-down list, select one of the following NIC interface options:
3.
4.
5.
Click Apply. If the IP address has changed, you will be required to login again.
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6.
7.
Click OK.
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8.
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7.2
Under the Setup menu tab, click the Change Computer Name option; the following
screen appears:
Figure 7-7: Change Computer Name Screen
2.
Note: The Computer Name must be the same as that used for the SBA in the
Microsoft Active Directory (AD) and Topology during the pre-configuration
steps done at the datacenter (see Section 5).
3.
Click Apply; the Operation Completed Successfully message appears on the bottom
of the screen. A message also appears to advise that a re-boot is necessary for the
setting to take effect:
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4.
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Click Reboot; the SBA reboots and the following screen appears:
Figure 7-10: Server Re-booting
When the SBA completes its reboot, the Welcome to SBA screen appears again.
Figure 7-11: Login Screen
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6.
Enter your username and password and then click Login to log in once again to the
SBA Web-based tool; the Setup menu tab appears, displaying a green check mark
alongside the Change Computer Name option, as shown below:
Figure 7-12: Change Computer Name Completed Successfully
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7.3
Under the Setup menu tab, click the Change Admin Password option; the following
screen appears:
Figure 7-13: Change Admin Password Screen
2.
3.
In the 'New Password field', enter a new password, and then in the 'Password
Confirm' field, enter the new password again.
4.
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5.
Click Next to proceed to the next setup task; a green check mark appears alongside
the Change Admin Password option under the Setup menu tab, as shown below:
Figure 7-15: Change Admin Password Completed Successfully
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7.4
Under the Setup menu tab, select the Set Date and Time option; the following screen
appears:
Figure 7-16: Set Date and Time Screen
2.
Select the Date tab, and then define the date and time.
3.
Click Apply; the Operation Completed Successfully message appears on the bottom
of the screen.
4.
5.
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6.
7.
.
8.
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7.5
To join a domain:
1.
Under the Setup menu, click the Join to a Domain option; the following screen
appears:
Figure 7-21: Join to a Domain Screen
2.
3.
In the User and Password fields, enter the user and password of an account that
has permission to join the SBA to the domain as configured in Section 5.1 on page 29.
4.
5.
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7.
Click Reboot to reboot the OSN server; the following screen appears:
Figure 7-24: Server Rebooting
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8.
When the reboot completes, the Welcome to SBA login screen appears, now
displaying a Domain user check box (which is selected by default):
9.
Log in with the Domain user username and password, and then click Login; a green
check mark is displayed alongside the Join to a Domain option under the Setup
menu tab, as shown below. In addition, the Setup menu now displays the remaining
menu options.
Figure 7-26: Join to a Domain - Completed Successfully
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7.6
Under the Setup menu, click the Device Preparation option; the following screen
appears:
Figure 7-27: Device Preparation Screen
2.
Click Apply; the SQL installation begins, and the following screens appear in
sequence as the SQL installation progresses. You can view a detailed log after each
installation phase, by clicking the Detailed Log link.
Figure 7-28: Device Preparation - Started
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When installation completes, you are notified to click the Restart button to restart the
server services:
Figure 7-33: Device Preparation Restart Message Box
3.
4.
Version 6.4
If all steps have been completed successfully, click Restart. If not, refer to the
Detailed Log for corrective information, rectify the problem, and then click Apply to
install the remaining components.
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5.
Log in with the Domain user username and password, and then click Login; a green
check mark appears alongside the Device Preparation option under the Setup menu
(as shown below). In addition, the Setup menu now displays the remaining menu
options.
Figure 7-36: Device Preparation Completed Successfully
Version 6.4
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7.7
Step 7: Configuration
The Configuration option creates a backup copy of the Central Management Server on
the SBA server.
Under the Setup menu, click the Configuration option; the following screen appears:
Figure 7-37: Configuration Screen
2.
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A green check mark appears alongside the Configuration option under the Setup menu,
as shown below:
Figure 7-39: Configuration Completed Successfully
Note: If the backup procedure fails, reboot the SBA server manually using the
Tools menu option (see Section 11.2 on page 128), and then repeat the
procedure above.
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7.8
To enable replication:
1.
Under the Setup menu, click the Enable Replication option; the following screen
appears:
Figure 7-40: Enable Replication Screen
2.
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A green check mark appears alongside the Enable Replication option under the Setup
menu, as shown below:
Figure 7-42: Enable Replication Completed Successfully
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7.9
To activate MCS:
1.
Under the Setup menu, click the Activate MCS option; the following screen appears:
Figure 7-43: Activate MCS Screen
2.
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A green check mark appears alongside the Activate MCS option under the Setup menu,
as shown below:
Figure 7-45: Activate MCS Completed Successfully
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7.10
To install a Certificate:
Under the Setup menu, click the MCS Certificate option; the following screen
appears:
Figure 7-46: MCS Certificate Screen
2.
3.
4.
Click Apply.
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2.
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3.
If the CA field is not entered, the system creates an enrollment certificate, which can
be downloaded.
Figure 7-49: MCS Certificate Download Enrolled Certificate
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4.
5.
Click the Download Enrolled Certificate link; the following screen appears.
Figure 7-51: MCS Certificate File Download
6.
Click Save.
7.
Once the Enrollment Certificate has been signed, select the Import Certification
radio button as shown below and upload the signed certificate to be uploaded by using
the Browse and File to Upload fields.
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7.11
Under the Setup menu, click the Start MCS Services option; the following screen
appears:
Figure 7-55: Start MCS Services Screen
2.
Click Apply to start the services as per the MCS configuration settings; a green check
mark appears alongside the Start MCS Services option under the Setup menu, as
shown below:
Figure 7-56: Start MCS Services Completed Successfully
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7.12
Under the Setup menu, click the Gateway Configuration option; the following screen
appears:
Figure 7-57: Gateway Configuration Screen
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Select the Manual Gateway option and then in the Gateway field, enter the IP
address or DNS name as shown below:
Figure 7-58: Gateway Configuration Manual Gateway
3.
Click Connect.
4.
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8.1
Version 6.4
Open the 'Proxy & Registration' page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > Proxy & Registration).
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1-a
1-b
a.
b.
c.
2.
From the 'Use Default Proxy' drop-down list, select Yes to enable the Mediation
Server to serve as a proxy server.
From the 'Redundant Routing Mode' drop-down list, select Proxy. This setting
ensures that if a SIP 5xx message is received in response to an INVITE message
sent to the primary proxy (i.e., Mediation Server on the Mediant 800 SBA), the
PSTN gateway re-sends it to the redundant proxy (i.e., Mediation Server at the
datacenter). To configure alternative routing upon receipt of a SIP 503 response
(as required by Lync), see Step 3.
Click Submit.
Click the Proxy Set Table button to open the 'Proxy Sets Table' page:
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2-a
2-b
2-c
2-d
2-e
a.
In the 'Proxy Address' fields, configure two proxy servers for redundancy. If the
SBA application fails (at the branch office), the PSTN gateway switches over to
the Mediation Server located at the datacenter.
Note: If you configured the Mediation Server address as an FQDN, ensure that
you configure the DNS server (see Section 8.3.1.2 on page 92).
b.
c.
d.
Version 6.4
In the 'Transport Type' drop-down list, select the transport type (TLS or TCP) for
these proxies. For more information on TLS and TCP transport type
configuration, see Section 8.3 on page 90.
From the 'Enable Proxy Keep Alive' drop-down list, select Using Options to
discover whether a particular Mediation Server in the cluster is available.
From the 'Is Proxy Hot Swap' drop-down list, select Yes. If there is no response
from the first Mediation Server after a user-defined number of retransmissions,
the INVITE message is sent to the redundant Mediation Server. The number of
retransmissions is configured by the Number of RTX Before Hot-Swap
parameter in the 'Proxy & Registration' page (see Step 1 on page 83).
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f.
3.
From the 'Proxy Redundancy Mode' drop-down list, select Homing. If the SBA
application fails and the PSTN gateway switches over to the Mediation Server at
the datacenter, then when the SBA application resumes functionality again, the
PSTN gateway switches back to the Mediation Service on the SBA application.
Click Submit to apply your settings.
When the PSTN gateway receives a SIP 503 response from the Mediation Server in
response to an INVITE, it re-sends the INVITE to the redundant Mediation Server
(located at the datacenter). To achieve this, you need to configure the receipt of a SIP
503 response as a reason for IP alternative routing:
a.
Open the 'Reasons for Alternative Routing' page (Configuration tab > VoIP
menu > GW and IP to IP sub-menu > Routing > Alternative Routing
Reasons).
Figure 8-3: Reasons for Alternative Routing Page
3-b
b.
c.
d.
Under the Tel to IP Reasons group, from the 'Reason 1' drop-down list, select
503.
Click Submit.
Open the 'SIP General Parameters' page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > General Parameters).
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3-e
e.
f.
g.
Version 6.4
In Fake Retry After field, enter the time '60' (in seconds). When the PSTN
gateway receives a SIP 503 response (from the Mediation Server) without a
Retry-After header, the PSTN gateway behaves as if the 503 response includes a
Retry-After header with this user-defined period.
Click Submit.
On the toolbar, click Burn to save the changes to the PSTN gateway flash
memory.
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8.2
Open the 'Advanced Parameters' page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > Advanced Parameters).
Figure 8-5: Advanced Parameters Page
2.
From the IP Security drop-down list, select Secure All calls to enable the security
feature to accept and send SIP calls only from and to user-defined IP addresses (i.e.,
Mediation Server) configured in the Outbound Routing table (see step below) In the
event where you already have defined an IP address or FQDN in the Proxy Set table
(see Section 8.1 on page 83), you do not need to proceed to the step below.
3.
Open the 'Outbound IP Routing Table' page (Configuration tab > VoIP menu > GW
and IP to IP sub-menu > Routing > Tel to IP Routing).
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Note: The setting in the Outbound Routing table concerns security only, and
does not represent a routing rule.
4.
Version 6.4
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.3
8.3.1
Configuring TLS
TLS provides encrypted SIP signaling between the PSTN gateway and the Mediation
Server. When using TLS, you also need to configure the PSTN gateway with a certificate
for authentication during the TLS handshake with the Mediation Server.
8.3.1.1
Open the SIP General Parameters page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > General Parameters).
Figure 8-7: SIP General Parameters Page
2.
3.
In the SIP TLS Local Port, enter '5067'. This port corresponds to the Mediation
Server TLS transmitting port configuration.
4.
In the SIP Destination Port, enter '5067'. This port corresponds to the Mediation
Server TLS listening port configuration.
5.
6.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.3.1.2
Open the 'Application Settings' page (Configuration tab > System menu >
Application Settings).
Figure 8-8: Application Settings Page
2.
In the 'NTP Server IP Address' field, enter the IP address of the NTP server.
3.
4.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.3.1.3
Open the IP Settings page (Configuration tab > VoIP menu > Network sub-menu >
IP Settings).
Figure 8-9: DNS Server Settings
2.
In the 'DNS Primary Server IP' and 'DNS Secondary Server IP' fields, enter the IP
address of the primary and secondary DNS server, respectively.
3.
4.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.3.1.4
Open the 'Proxy & Registration' page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > Proxy & Registration).
Figure 8-10: Proxy & Registration Page
2.
In the 'Gateway Name' field, assign a unique FQDN name to the PSTN gateway within
the domain, for example,'gw.lync2010.com'.This name is identical to the name that is
configured in the Lync topology builder (see Section 5.2.1 on page 31)
3.
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8.3.1.5
2.
3.
To generate a CSR:
1.
Open the Certificates Signing Request' page (Configuration tab > System menu >
Certificates).
Figure 8-11: Certificates Page
2.
In the Subject Name field, enter the SIP URI host name that you configured for the
PSTN gateway in Section 8.3.1.4 on page 93.
3.
Click Create CSR; a Certificate request is generated and displayed on the page.
4.
Copy the certificate from the line ----BEGIN CERTIFICATE to END CERTIFICATE
REQUEST---- to a text file (such as Notepad), and then save it to a folder on your PC
with the file name certreq.txt.
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Open a Web browser and then navigate to Microsoft Certificate Services at http://<
certificate server address >/certsrv.
Figure 8-12: Microsoft Certificate Services Web Page
2.
Version 6.4
Click the Request a certificate link; the Request a Certificate page appears:
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3.
Click the advanced certificate request link; the Advanced Certificate Request page
appears:
Figure 8-14: Advanced Certificate Request Page
4.
Click the Submit a Certificate request by using base-64-encoded... link; the Submit
a Certificate Request or Renewal Request page appears:
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5.
Open the CSR file (certreq.txt) that you created and saved in Section 8.3.1.5.1 on
page 94, and then copy its contents to the Saved Request text box.
6.
7.
Click Submit.
8.
9.
Click the Download CA certificate link, and then save the file with the name,
gateway.cer in a folder on your PC.
10. Navigate once again to the certificate server at http://< certificate server address
>/certsrv.
11. Click the Download a CA certificate, certificate chain or CRL link; the Download a
CA Certificate, Certificate Chain, or CRL page appears:
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12. Under the Encoding method group, select the Base 64 option.
13. Click the Download CA certificate link, and then save the file with the name
certroot.cer in a folder on your PC.
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Open the Certificates Signing Request' page (Configuration tab > System menu >
Certificates).
Figure 8-17: Certificates Page
2.
In the Device Certificate field, click Browse, select the gateway.cer certificate file that
you saved on your local disk (see Step 9 in the previous section), and then click Send
File to upload the certificate to the PSTN gateway.
3.
In the Trusted Root Certificate Store field, click Browse to select the certroot.cer
certificate file that you saved on your local disk (see Step 13 in the previous section),
and then click Send File to upload the certificate.
4.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.3.2
Note: Microsoft does not recommend implementing TCP for the SIP transport
type between the PSTN gateway and the Mediation Server.
Open the SIP General Parameters page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > General Parameters).
Figure 8-18: SIP General Parameters Page
2.
3.
In the 'SIP TCP Local Port' field, enter the same listening TCP port number as was
configured on the Topology Builder for the gateway.
4.
5.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.4
Mandatory: The PSTN gateway initiates encrypted calls, but if negotiation of the
cipher suite fails, the call is terminated. Incoming calls that don't include encryption
information are rejected.
Preferable - Single Media: The PSTN gateway sends SDP with a single media ('m=')
line only (e.g., m=audio 6000 RTP/AVP 4 0 70 96) with RTP/AVP and crypto keys.
The remote SIP user agent (UA) can respond with SRTP or RTP parameters:
If the remote SIP UA does not support SRTP, it uses RTP and ignores the crypto
lines.
If the PSTN gateway receives an SDP offer with a single media, it responds with
SRTP (RTP/SAVP) if the Media Security parameter is set to Enable. If SRTP is
not supported (i.e., Media Security is set to Disabled), it responds with RTP.
To configure SRTP:
1.
Open the 'Media Security' page (Configuration tab > VoIP menu > Media sub-menu
> Media Security).
Figure 8-19: Media Security Page
2
3
4
5
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From the 'Media Security' drop-down list, select Enable to enable SRTP.
3.
From the 'Media Security Behavior' drop-down list, select one of the following:
4.
In the 'Master Key Identifier (MKI) Size' field, enter '1'. This configures the size (in
bytes) of the MKI in SRTP Tx packets.
5.
From the 'Enable Symmetric MKI Negotiation' drop-down list, select Enable.
6.
7.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
8.
On the toolbar, from the Device Actions drop-down list, choose Reset, and then in
the Maintenance Actions page, click the Reset button; the Mediant 800 resets and
your settings are saved to the flash memory.
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8.5
Open the 'Coders' page (Configuration tab > VoIP menu > Coders And Profiles
sub-menu > Coders).
Figure 8-20: Coders Table Page
2.
From the 'Coder Name' drop-down list, select the required coder.
3.
4.
Click Submit.
5.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.6
Open the 'RTP/RTCP Settings' page (Configuration tab > VoIP menu > Media
sub-menu > RTP/RTCP Settings).
Figure 8-21: RTP/RTCP Settings Page
2.
From the Comfort Noise Generation Negotiation drop-down list, select Enable to
enable comfort noise generation.
3.
Click Submit.
4.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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5.
Open the 'IPMedia Settings' page (Configuration tab > VoIP menu > Media submenu > IPMedia Settings).
Figure 8-22: IPMedia Settings Page
6.
From the IPMedia Detectors drop-down list, select Enable. This parameter requires a
PSTN gateway reset (see Step 10 below).
7.
8.
9.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
10. On the toolbar, from the Device Actions drop-down list, choose Reset, and then in
the Maintenance Actions page, click the Reset button; the Mediant 800 resets and
your settings are saved to the flash memory.
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8.7
Open the 'SIP General Parameters' page (Configuration tab > VoIP > SIP
Definitions sub-menu > General Parameters).
Figure 8-23: SIP General Parameters Page (1)
2.
3.
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4.
5.
Open the 'Advanced Parameters' page (Configuration tab > VoIP menu > SIP
Definitions sub-menu > Advanced Parameters).
Figure 8-25: Advanced Parameters Page
6.
7.
8.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.8
8.8.1
Enabling Trunks
To enable trunks, you need to assign them to Trunk Groups, as described below.
To enable trunks:
1.
Open the 'Trunk Group Table' page (Configuration tab > VoIP menu > GW and IP to
IP sub-menu > Trunk Group > Trunk Group).
Figure 8-26: Trunk Group Table Page
6
5
2
7
8
9
2.
10
Row index #1 - In the 'Module' column, select the module number and type (e.g., PRI)
on which the trunks are located.
3.
In the From Trunk' and 'To Trunk' columns, select the physical trunk range.
4.
In the Channel(s) column, enter the B-channels (i.e., 1-31) that you want to enable.
5.
In the 'Phone Number' column, enter the phone number (e.g., 1000) for the first
channel, and then phone numbers 1001, 1002, 1003 and so on, are sequentially
assigned to subsequent channels.
6.
In the Trunk Group ID column, enter the ID (i.e 1) for the Trunk Group.
7.
Row index #2 - In the 'Module' column, select the module number and type (e.g., FXS)
on which the FXS port are located.
8.
In the Channel(s) column, enter the channels (i.e, 1-2) that you wish to enable.
9.
In the 'Phone Number' column, enter the phone number (e.g., +17326521000) for the
first channel, and then phone numbers 1001, 1002, 1003 and so on, are sequentially
assigned to subsequent channels.
10. In the Trunk Group ID column, enter the ID (i.e, 2) for the Trunk Group.
11. Click Submit to apply your changes.
12. On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.8.2
Open the 'Trunk Group Settings' page (Configuration tab > VoIP menu > GW and IP
to IP sub-menu > Trunk Group > Trunk Group Settings).
Figure 8-27: Trunk Group Settings Page
2.
3.
4.
5.
6.
7.
8.
9.
Version 6.4
Row index #1 -In the Trunk Group ID column, enter the Trunk Group ID that you want
to configure (i.e. 1).
From the Channel Select Mode drop-down list, select the method for which IP-to-Tel
calls are assigned to channels pertaining to the Trunk Group (i.e. Cyclic Ascending).
From the Registration Mode drop-down list, select Dont Register.
Row index #2 - In the Trunk Group ID column, enter the second Trunk Group ID that
you wish to configure (i.e. 2).
From the Channel Select Mode drop-down list, select the method for which IP-to-Tel
calls are assigned to channels pertaining to the Trunk Group (i.e. By Dest Phone
Number).
From the Registration Mode drop-down list, select Dont Register.
Click Submit to apply your changes.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.8.3
Open the 'Inbound IP Routing Table' page (Configuration tab > VoIP menu > GW
and IP to IP sub-menu > Routing > IP to Trunk Group Routing).
Figure 8-28: Inbound IP Routing Table Page
2.
In the first table entry row, enter the FXS port Phone number (i.e. +17326521000) in
the Dest. Phone Prefix and Source Phone Prefix fields.
3.
In the Source IP Address field, enter the IP address of the Mediation server.
4.
In the Trunk Group ID field, enter the Trunk Group to where the calls must be routed
(i.e. 2).
5.
In the second table entry row, enter the asterisk (*) sign in the Dest. Phone Prefix and
Source Phone Prefix fields.
6.
7.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.8.4
Open the 'Admin" page, by appending the case-sensitive suffix AdminPage to the
Media gateway's IP address in your Web browser's URL field (e.g.,
http://10.15.4.22/AdminPage).
2.
3.
4.
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8.8.5
Open the Trunk Settings page (Configuration tab > VoIP menu > PSTN sub-menu >
Trunk Settings).
Figure 8-30: Trunk Settings Page
4-a
4-b
4-c
4-d
4-e
2.
On the top of the page, a bar with trunk number icons displays the status of each
trunk:
Grey - disabled
Green - active
If the trunk is new, configure the trunk as required. If the trunk was previously
configured, click the Stop Trunk
button to de-activate the trunk.
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4.
From the Protocol Type drop-down list, select the required trunk protocol.
Notes:
b.
c.
d.
e.
All PRI trunks of the PSTN gateway must be of the same line type - E1
or T1. However, different variants of the same line type can be
configured on different trunks, for example, E1 Euro ISDN and E1
CAS (subject to the constraints in the Release Notes).
From the Clock Master drop-down list, select the trunk's clock source:
Generated: clock source is provided by the internal TDM bus clock source
(according to the parameter TDM Bus Clock Source see Section 8.8.6 on
page 114)
From the Line Code drop-down list, select the line code:
5.
6.
When you have completed configuration, click the Apply Trunk Settings
to apply the changes to the selected trunk.
7.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
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8.8.6
Open the 'TDM Bus Settings' page (Configuration tab > VoIP menu > TDM submenu > TDM Bus Settings).
Figure 8-31: TDM Bus Settings Page
2
2
2.
PCM Law Select: defines the type of PCM companding law in the input/output
TDM bus. Typically, A-Law is used for E1 and Mu-Law for T1/J1.
TDM Bus Clock Source: defines the clock source to which the PSTN gateway
synchronizes - generate clock from local source (Internal) or recover clock from
PSTN line (Network).
TDM Bus Local Reference: defines the physical trunk ID from which the PSTN
gateway recovers (receives) its clock synchronization when the TDM Bus Clock
Source is configured to recover the clock from the PSTN line.
3.
4.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
5.
On the toolbar, from the Device Actions drop-down list, choose Reset, and then in
the Maintenance Actions page, click the Reset button; the Mediant 800 resets and
your settings are saved to the flash memory.
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8.9
Open the required number Manipulation table (Configuration tab > VoIP menu > GW
and IP to IP sub-menu > Manipulations sub-menu); the relevant Manipulation table
page is displayed (e.g., 'Source Phone Number Manipulation Table for TelIP Calls'
page).
Figure 8-32: Source Phone Number Manipulation Table for Tel-to-IP Calls
2.
Version 6.4
Configure manipulation rules as required. The figure above shows an example of the
use of manipulation rules for Tel-to-IP source phone number manipulation:
Index 1: When the destination number has the prefix 03 (e.g., 035000), source
number prefix 201 (e.g., 20155), and from source IP Group ID 2, the source
number is changed to, for example, 97120155.
Index 2: When the source number has prefix 1001 (e.g., 1001876), it is changed
to 587623.
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Index 3: When the source number has prefix 123451001 (e.g., 1234510012001),
it is changed to 20018.
Index 4: When the source number has prefix from 30 to 40 and a digit (e.g.,
3122), it is changed to 2312.
Index 5: When the destination number has the prefix 6, 7, or 8 (e.g., 85262146),
source number prefix 2001, it is changed to 3146.
3.
4.
On the toolbar, click Burn to save the changes to the PSTN gateway flash memory.
Table 8-1: Number Manipulation Parameters Description
Parameter
Description
The source Trunk Group ID for Tel-to-IP calls. To denote all Trunk
Groups, leave this field empty.
Notes:
The value -1 indicates that this field is ignored in the rule.
This parameter is available only in the 'Source Phone Number
Manipulation Table for Tel -> IP Calls' and 'Destination Phone
Number Manipulation Table for Tel -> IP Calls' pages.
For IP-to-IP call routing, this parameter is not required (i.e., leave
the field empty).
Source IP Group
The IP Group from where the IP-to-IP call originated. Typically, this IP
Group of an incoming INVITE is determined/classified using the
Inbound IP Routing Table'. If not used (i.e., any IP Group), simply
leave the field empty.
Notes:
The value -1 indicates that this field is ignored in the rule.
This parameter is available only in the 'Source Phone Number
Manipulation Table for Tel -> IP Calls' and 'Destination Phone
Number Manipulation Table for Tel -> IP Calls' pages.
If this Source IP Group has a Serving IP Group, then all calls
originating from this Source IP Group are sent to the Serving IP
Group. In this scenario, this table is used only if the parameter
PreferRouteTable is set to 1.
Destination Prefix
Source Prefix
Source IP Address
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Parameter
Description
Prefix to Add
The number or string that you want added to the front of the telephone
number. For example, if you enter '9' and the phone number is 1234,
the new number is 91234.
The number or string that you want added to the end of the telephone
number. For example, if you enter '00' and the phone number is 1234,
the new number is 123400.
The number of digits that you want to retain from the right of the phone
number. For example, if you enter '4' and the phone number is
00165751234, then the new number is 1234.
NPI
TON
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8.9.1
8.9.1.1
4-digit extension numbers that begin with the digit 1 (i.e., 1xxx)
Country code is 1
Local Calls within PBX: The caller dials only the last four digits (e.g., 1212). Lync
translates (normalizes) the phone number into an E.164 number format:
+12063331212 (where +1 is the country code, 206 the local area code, and 333 the
PBX prefix number). The Manipulation table is configured to send only the last four
digits to the PBX (i.e., 1212).
2.
National Calls to the Same Area Code: The caller dials 9 for an external line, and
then dials a 7-digit telephone number (e.g., 9-555-4321). Lync translates (normalizes)
the phone number into an E.164 number format: +12065554321 (where +1 is the
country code, 206 the local area code, 5554321 the phone number). The Manipulation
table is configured to remove (strip) the first five digits and add 9 as a prefix to the
remaining number. Therefore, the PSTN gateway sends the number 95554321 to the
PBX, and then the PBX sends the number 5554321 to the PSTN.
3.
National Calls to a Different Area Code: The caller dials 9 for an external line, the
out-of-area code, and then a 7-digit telephone number (e.g., 9-503-331-1425). Lync
translates (normalizes) the phone number into an E.164 number format:
+15033311425 (where +1 is the international code, 503 the out-of area code, 3311425
the phone number). The Manipulation table is configured to remove (strip) the first two
digits (i.e., +1), add then add 9 as a prefix to the remaining number. Therefore, the
PSTN gateway sends the number 95033311425 to the PBX, and then the PBX sends
the number 5033311425 to the PSTN.
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4.
Dialing International Calls: The caller dials 9 for an external line, the access code for
international calls (e.g., 011 for the US), the country code (e.g., +44 for the UK), the
area code (e.g., 1483), and then a 6-digit telephone number (e.g., 829827). Lync
translates (normalizes) the phone number into an E.164 number format:
+441483829827 (where +44 is the country code, 1483 the area code, 829827 the
phone number). The Manipulation table is configured to remove the first digit (e.g., +),
and add the external line digit (e.g., 9) and the access code for international calls (e.g.,
011 for the US) as the prefix. Therefore, the PSTN gateway sends the number
9011441483829827 to the PBX and the PBX, in turn, sends the number
011441483829827 to the PSTN.
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8.9.1.2
Modifying PBX, Local, and National Calls to E.164 Format for Inbound
Calls
Inbound calls refer to calls received by Lync clients from the PBX / PSTN.
1.
Local Calls from the PBX / PSTN: The PBX user only dials a 4-digit extension
number of the Lync client (e.g., 1220). The Manipulation table is configured to
normalize the number into E.164 format and adds the prefix +1206333 to the
extension number. Therefore, the PSTN gateway sends the number +12063331220 to
Lync, which relays the call to the Lync client.
2.
National Calls with the Same Area Code: The PSTN user dials a 7-digit phone
number (e.g., 333-1220), which is received by the PSTN gateway. The Manipulation
table is configured to normalize the number into E.164 format and adds the prefix
+1206 to the number. Therefore, the PSTN gateway sends the number
+12063331220 to Lync, which relays the call to the Lync client.
3.
National Calls from a Different Area Code: The PSTN user dials the national area
code and then a 7-digit phone number (e.g., 206-333-1220), which is received by the
PSTN gateway. The Manipulation table is configured to normalize the number into
E.164 format and adds the prefix +1 to the number. Therefore, the PSTN gateway
sends the number +12063331220 to Lync, which relays the call to the Lync client.
Note: Whether the area code is received by the PSTN gateway depends on the
country's PSTN numbering rules.
4.
International Calls: The PSTN international (overseas) caller dials the international
access and country code (e.g., 001 for the US), the national area code, and then a 7digit phone number (e.g., 206-333-1220), which is received by the PSTN gateway.
The Manipulation table is configured to normalize the number into E.164 format, by
removing the first two digits (e.g., 00) and adding the prefix plus sign (+). Therefore,
the PSTN gateway sends the number +12063331220 to Lync, which relays the call to
the Lync client.
Note: Whether the international and country codes are received by the PSTN gateway
depends on the country's PSTN numbering rules.
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2
3
4
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9.1
Enable Telnet on the PSTN gateway, using the PSTN gateway Web interface:
a.
b.
c.
Open the Telnet/SSH Settings page (Configuration tab > System menu >
Management sub-menu > Telnet/SSH Settings).
From the Embedded Telnet Server drop-down list, select Enable Unsecured.
In the Telnet Server TCP Port field, ensure that the port used for Telnet is '23'
(default).
Figure 9-1: Enabling Telnet
1-b
1-c
2.
3.
f.
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If the phone does not ring, an error message is displayed and the call test fails. If the
phone rings, lift the handset and confirm that you can hear the DTMFs. The following
screen appears when you answer the phone:
Figure 9-3: Gateway Configuration Call Answered
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9.2
9.2.1
Test Prerequisites
Before running the OCS Test Call, the following prerequisites must be met:
Test users have been created in the Lync Server 2010 and are voice-enabled.
VoIP Outbound Routing configuration has been setup and the correct policies have
been assigned to the test users.
Version 6.4
Identity is the FQDN of the pool where the health monitoring configuration
settings are to be assigned (i.e., SBA FQDN).
FirstTestUserSipUri is the SIP address of the first test user to be configured for
use by this collection of health monitoring settings. Note that the SIP address
must include the sip: prefix, for example:
-FirstTestUserSipUri sip:kenmyer@litwareinc.com
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9.2.2
Under the Setup menu, select the OCS Test Call option; the OCS Test Call screen
appears:
Figure 9-4: OCS Test Call Screen
2.
In the Dial Check Phone Number field, enter the phone number to dial.
3.
4.
If the test is successful, the phone of the PSTN user rings and when the handset is lifted,
the DTMF tones are heard. If the phone does not ring, an error message is displayed on
the screen. The screen displays logged details of the call:
Figure 9-5: OCS Test Call Logged Call Test Result
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10
2.
Under the Setup menu, select the Complete Setup option; the Complete Setup
screen appears:
Figure 10-1: Complete Setup Screen
3.
Click Complete; the following screen appears, indicating that the SBA setup is
complete:
Figure 10-2: Complete Setup Setup Completed
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11.1
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11.2
Select the Tools menu tab, and then click the Start and Stop Service option; the
Start and Stop Service page appears:
Figure 11-2: Start and Stop Service Page
2.
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11.3
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The currently installed SBA components are listed in the Installed Components
pane.
2.
In the File to upload field, click Browse to select the file to upload and then click
Apply.
Choose either the SBA GUI file or the Microsoft Lync Server 2010 Components file;
the following screen is displayed:
Figure 11-5:System Update Timestamp and Message
A time-stamp of the time that you commenced the System Update is displayed in the
right-hand pane.
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3.
Close the System Update screen and then reopen it; the following screen is displayed:
Figure 11-6: System Update Message-SBA System Components
Note that in the above example, the version numbers have changed for the "Managed
API" "Core Components" and the "Front End Server" components.
Wait a few minutes for the update to apply. At the end of the process, the System
Logs out automatically and the login screen is displayed.
Figure 11-7: Login Screen after Automatic Log Out
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11.4
Select the Logs menu tab; the Logs screen appears displaying logged events:
Figure 11-8: Logs Screen Displaying Logged Events
2.
3.
11.5
To clear the displayed log, click the Clear Logs button. To export the logged events,
click the Export Logs.
Logging Out
The procedure below describes how to log out the SBA wizard.
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