Index

No

Index

Contents

Page

No Water Coming In (IE Error)

W-1

Water Does Not Drain (OE Error)

W-2

Motor Not Operating / Rotating (LE Error)

Door Does not Open or Close (DE Error)

Keypad / Button / Display Not Working

Water Go In or Out of Washer (PE Error)

No

Contents

Page

Temperature is not correct (t1 / t2 Error) W-9,10

Clothes Not Dry

W-11

10

Dryer Drum Wont Tumble

W-12

11

Heater (Electric type)

W-13

12

Gas smell, No Flame

W-14

13

HE Error, Does not dry

W-15

14

IE Error, No Water

W-16

W-3,4

W-5

W-6

W-7

Index

No

Index

Contents

Page

No

Contents

Fan Motor Defective

R-1,2

Door alarm on / Light always on

ICE is Not dispensed

R-3

Low Cooling
/ Freezer Fan not working

R-11,12

Water is Not dispensed

R-4

Freezer Fan not working

/ Frost build-up

R-13,14

ICE Maker is Defective, No ICE

Refrigerator compartment
sensor defective.

R-7

Defrost function is defective.

R-8

R-5,6

Page
R-9,10

Index
No

Contents

Index
Page

No
8

No Key Operation

C-11

Key Short Error

C-12

10

No Power (E/Range)

C-13

11

Hidden Error Code Check

C-14

12

Error Code

C-15,16

Keypad Not Working

C-1

No Power (MWO)

C-2

No Heat

C-3,4

Will Not Work

Contents

Page

C-5

HS Indicator When Cook Top Cool

C-7

Oven Wont Heat

C-8

Cook Top No Heat

C-9,10

Title :

No Water Coming In (IE Error)

Major Causes can be: Water Connection, Filter Screen,

Valve Issues. Not PCB.
Precondition: Items to Check first
a)Check if Water is On.
b)Check that Hose is not Kinked.
c)Check if Cold Water and Hot Water hoses are not reversed.
d)Check if Inlet Screen is clogged.
e)Open Faucet & Check water flow
f)Open Faucet & Check water flow
Step
Check Item
Result & SVC Action
No.
1

Perform Test Mode

for all Inlet Valve
(PreWash, Main
Wash, Hot Water,
Steam, Bleach)
Refer to Tech Sheet
for Test Mode

Result

SVC Action

Inlet Valve
Turn On

No Issue
Educate Customer

Inlet Valve
NOT Turn On

Go to
Step 2

Check
Point

Major Cause can be: Pump System. Not PCB.

Precondition: Items to Check first
a) Check for Loose Connections
b) Check if Drain Hose is twisted, clogged, or frozen
c) Check Drain Hose Installation (make sure Drain hose is
not too high)
d) Check Drain hose is max. 96 inches high and within 5ft.
Of machine
Step
No.
1

Result

SVC Action

108 ~ 132 VAC

Go to
Step 3

0 VAC

Disconnect Inlet Valve Connectors

Check Inlet Valve

Resistance

Result

Check
Point

0.8-1.2
k
0 or
Infinity()

W-1

Check Item
Perform Test Mode
for Drain Pump.
Refer to Tech. Sheet
for Test Mode

Check Inlet Valve

Voltage

Water Does Not Drain (OE Error)

Result & SVC Action

Result

SVC Action

Drain Pump
Turn On

No Issue
Educate Customer

Drain Pump
NOT Turn On

Go to
Step 2

Check Drain Pump

Voltage at Check
Points

Check
Point

Result

SVC Action

120 VAC

Go to
Step 3

0 VAC

Replace main
PCB

Replace main
PCB

SVC
Action
Normal. Check
for External
Problem/Cause

Disconnect Drain
Pump Connectors

Check Drain Pump

Resistance at Check
Points

Result

SVC Action

10 ~ 20

Normal. Check for

External
Problem/Cause

Other

Replace
Drain Pump

Replace
Inlet Valve

W-2

Washer

Title :

Motor Not Operating / Rotating (LE Error)

Major Cause can be: Hall Sensor. Not PCB.

Precondition: Items to Check first
a) Check for Loose Connection
b) Check to see if motor is difficult to turn by hand
c) Check if anything is preventing motor from turning
(Example: clothes caught on tub or gasket)
d) Check if Motor Rotor Magnets are broken or cracked
Step
No.

Check Item

Disconnect the Hall Sensor and Stator connector from

the Motor.

Check Resistance of
Hall Sensor at Test
Points.

Test
Points

Result
8 ~ 12 k

(1) & (5)

Other

(5)

Check Resistance of
Stator at Test Points.

(1) (2)(3)

Test
Points

Other

Replace Hall
Sensor

Result

SVC Action

Check Test
8 ~ 11
Points (1) & (3)
(1) & (2)
Replace
Other
Motor
Check Test
8 ~ 11
Points (2) & (3)
(1) & (3)
Replace
Other
Motor
8 ~ 11

Go to Step 4

Other

Replace
Motor

Motor Not Operating / Rotating (LE Error)

Check Item

Result & SVC Action

From PCB,
disconnect Hall
Sensor connector
and Stator
connectors.
Refer to Tech Sheet
for Hall Sensor and
Stator Connectors

Check Test
Points
(2) & (5)
Replace Hall
Sensor
Go to Step 3

(2) & (3)

SVC Action

8 ~ 12 k
(2) & (5)

Step
No.

Result & SVC Action

(1)(2)

Title :

Check Resistance of
Hall Sensor at PCB
Test Points.
Refer to Tech Sheet
for Hall Sensor Test
Points

Test
Points
(Ha) &
(GND)

Check Resistance of
Stator at PCB Test
Points.

Test
Points

Refer to Tech Sheet

for Hall Sensor Test
Points

(U) & (V)

Go to Step 7

Other
Result

SVC Action

8 ~ 11
Other

(U) &
(W)

W-4

Check Test
Points
(Hb) & (GND)
Replace Wire
Harness

Replace Wire
Harness

Other

(V) &
(W)

SVC Action

8 ~ 12 k

8 ~ 11

Connect Hall Sensor and Stator to Motor.

W-3

8 ~ 12 k
Other

(Hb) &
(GND)

Result

8 ~ 11
Other

Check Test
Points (V) &
(W)
Replace
Harness
Check Test
Points (U) &
(W)
Replace
Harness
Replace
Main PCB
Replace
Harness

Washer

Title :

Door Does not Open or Close (DE Error)

Major Cause can be: Door Latch. Not PCB.

Precondition: Items to Check first
a) Check for Loose Connections.
b) Check Door Installation and confirm Door is Not hanging
c) Confirm the door hook latches with door switch
d) Confirm Door Hook spring is operational
Step
No.
1

Check Item

Check if Door Switch

makes clicking noise
(1-3 times) when
START button is
pressed

Step
No.

Check Door Switch

resistance at Test
Points below.
Test at 77F

Result

SVC Action

Mechanical
Door Locks but
Issue
Does NOT Unlock
Check Switch
Cycle Starts, but
Electrical Issue
Door does NOT
Go to Step 2
Lock
Result

SVC Action

Clicking Noise

Go to Step 3

Test
Points

Result

700-1500

(2) &
(4)
Other
60-90
Other

(3)

(4)

(5)

Result & SVC Action

Check if Machine is
Front Load and
Power On.
All other Washer Go
to Step 4

Spin Drum with

Hands

Result

SVC Action

Does NOT
Power ON

Go to
Step 2

Does
Power ON

Go to
Step 4

Result

SVC Action

Display
Light Up

Replace
Display PCB

Display NOT
Light Up

Go to
Step 3

No Clicking Noise Replace PCB

(3) &
(4)

(2)

Check Item

Result & SVC Action

3
3

Keypad / Button / Display Not Working

Precondition: Items to Check first

a) Check for Loose Connection
b) Check if any of the Buttons are stuck in the Panel

1
Select Normal Cycle
or Test Mode*
*Refer to Tech Sheet
for Test Mode

Title :

INFINITE
/
(4) &
OPEN
(5)
Other

W-5

SVC Action
Check
Test Points
(3) & (4)
Replace
Door Switch

Check
Test Points
(4) & (5)
Replace
Door Switch
Replace
Main PCB
Replace
Door Switch

Check LED on Main

PCB

Check if sound
comes from the
Buzzer and the LED
light turns on when
selecting different
Cycles

Result

SVC Action

LED DOES
Light UP

Replace Display
PCB

LED Does
NOT Light UP

Replace
Main PCB

Result

SVC Action

Cracked /
Broken PCB

Replace
Display PCB

Display PCB
NOT Defective

Replace
Main PCB

Check if Display PCB

cracked or broken

W-6

Washer

Title :

Water Go In or Out of Washer (PE Error)

Title :

Washer

Title :

Major Cause can be: Pressure Switch. Not PCB.

Precondition: Items to Check first
a) Check for Loose Connection
b) Check the Air Chamber
c) Check if the Tube is clogged or has water leakage
d) Check if Inlet Valve is Defective
e) Check if the Drain Pump is Defective
Step
No.

Check Item

Disconnect the
Pressure Switch
Connector

Check Resistance of
Pressure Switch

Result & SVC Action

Result

SVC Action

21 ~ 23 k

Replace Pressure
Switch

Other

Replace
Main PCB

Check
Point

W-7

W-8

Temperature is not correct (t1 / t2 Error)

Major Cause can be: Thermistor Connection. Not PCB.

Precondition: Items to Check first
a) Check for Loose Connection
b) Check that distance between igniter and flame holder is
between 3~6mm (Gas Dryer Only)
Step
No.
1

Check Item
Is Dryer Gas or
Electric?

Check if Gas Dryer

produces Heat while
running Normal
Cycle.

Result & SVC Action

Result

SVC Action

Gas Dryer

Go to Step 2

Electric Dryer

Go to Step 4

Kanbishi

Step
No.
5

Check Item
Check Resistance of
Heating Thermistor.
Verify with Table 1.

Result & SVC Action

Result
Resistance Value
NOT Match
Temperature
Resistance Value
Match
Temperature

SVC Action
Replace
Thermistor
Go to
Step 6

Result

SVC Action

Heat is output
Heat is NOT
output

Go to Step 3

Result

SVC Action

STARION
Gas Valve

Replace with
KANBISHI Gas
Valve

Reconnect Thermistor Connector

KANBISHI
Gas Valve

Go to Step 4

From PCB side, disconnect Thermistor Connector

Check Gas Valve

Manufacturer

Starion

Title : Temperature is not correct (t1 / t2 Error)

<Table 1>
Temp
()
50
60
70
80
90
100

Go to Step 4

Resist
ance
18
14.2
11.7
9.3
7.7
6.2

(R : k 30%)
Temp
()
110
120
130
140
15
160

Resist
ance
5.2
4.3
3.9
3.0
2.5
2.2

Refer to Tech Sheet for Thermistor Connector location

on PCB
4

Disconnect
Thermistor
Connector.

Check Resistance of
Thermistor at
Connector Test
Points.
Refer to Tech Sheet
for Hall Sensor Test
Points

W-9

Result
Resistance Value
NOT Match
Temperature
Resistance Value
Match
Temperature

W-10

SVC Action
Replace
Wire Harness
Replace
Main PCB

Dryer

Title :

Clothes are not Dry / Long Drying Time

Title :

Major Causes can be: Venting, Long Vent, Clogging.

Not PCB.
Precondition: Items to Check first
a) Check for Loose Connection
b) Verify that enough clothes are in dryer to come in
contact with Moisture Sensor
c) Check Dryer Function on Timed Cycle
Step
No.
1
2

Check Item

Perform Test Mode to tumble the Dryer without Heat.

Refer to Tech Sheet for Test Mode
Verify Moisture
Sensor Operation
display while
touching Moisture
Sensor.
CAUTION: Keep
hand close to filter
housing to
avoid being hit by
moving vanes

Result & SVC Action

Check if Dryer
produces Heat while
running Normal
Cycle.

Test

Result

Result

Precondition: Items to Check first

a) Check if anything is causing the motor to be stuck
b) Check the Belt Assembly between Idle Switch and
Motor Switch
c) Check the Roller Assembly
d) Verify Dryer Load size is appropriate
Step
No.
1

SVC Action

Display
Number Remove Hand
Damp Decrease from Moisture
Cloth to
Sensor
Moistur Below 100
NOT
e
Replace
Sensor Decrease or Moisture
NOT Below
Sensor
100
Display
Remov
Number
Go to Step 3
e Cloth
Increase
from
Display
Replace
Moistur
Number
Moisture
e
NOT
Sensor
Sensor
Increase

Dryer Drum Wont Tumble

Check Item
Perform Test Mode
to tumble the Dryer
while Door is Closed.
Refer to Tech Sheet
for Test Mode

Check Resistance of
Door Switch

Result & SVC Action

Result

SVC Action

DE Error

Replace
Door Switch

No DE Error

Go to Step 2

Result

SVC Action

0~3

Replace
PCB

Other

Replace
Door Switch

SVC Action

Gas Dryer Check

Ignitor Condition
Heat is
Electric Dryer
NOT output
Check Heater
Condition
Heat is
Replace
Output
Main PCB

W-11

W-12

Dryer

Title :

Title :

Dryer does not Heat (Electric Dryer)

Major Causes can be: Exhaust is clogged, Thermostat,

or Heat Element. Not PCB.
Precondition: Items to Check first
a) Check Power Check Vents for Twists, Clogs, Foreign
Material
b) Check for Foreign Material in Blower
c) Check Filter installation
d) Check Correct Power Cable installation
Step
No.
1

Check Item
Disconnect Heater
Wire Connector
Check Resistance at
Heater Check Points

Result & SVC Action

Test

Result

SVC Action

18~22

Check
-

-
Other

18~22
Other

Check TH
Thermostat Check
Points

Test
TH2 &
TH3

W-13

Replace
Heater
Check
-
Replace
Heater

36~44

Go to Step 2

Other

Replace
Heater

Result

SVC Action

Less than Replace Main

PCB
1
Other

Replace
Thermostat

Gas Smell / Does not Dry (Gas Dryer)

Precondition: Items to Check first

a) Check for Loose Connection
b) Check if enough voltage being provided to Dryer (over
100 VAC)
c) Check that distance between igniter and flame holder is
between 3~6mm
Step
No.
1

Check Item
Check Gas Valve
Manufacturer

Starion

Result & SVC Action

Kanbishi

Check Gas Valve

Voltage

Check Resistance of
Gas Valve

Result

SVC Action

Other

Replace
Main PCB

Under
90 VDC

Go to
Step 3

Test

Valve 1

Result

SVC Action

Below 1.5
k

Replace
Valve 1

Above1.5
k
Below 1.5
k
Valve 2
Above1.5
k

W-14

Replace
Main PCB
Replace
Valve 1
Replace
Main PCB

Dryer

Title :

Title :

Dishes Do Not Dry (HE Error)

Major Cause can be: Heater. Not PCB.

Precondition: Items to Check first
a) Check for Loose Connection
b) Check PCB Serial Number
Serial Number Before 909** should be replaced
Step
No.
1

Check Item
Disconnect connector
for Heater in Sump
Pump
Check Heater
Resistance at Check
Points

Result & SVC Action

Result

SVC Action

INFINITE /
OPEN

Replace
Sump Heater

10 ~ 14

Replace
Main PCB

Heater assembled
in the sump

No Water Going Out (OE Error)

Major Cause can be: Drain Pump. Not PCB.

Precondition: Items to Check first
a) Check for Loose Connections
b) Check if Drain Hose is twisted, clogged, or frozen
c) Check Drain Hose Installation (make sure Drain hose is
not too high)
Step
No.
1

Check Item
Perform Test Mode
for Drain Pump.
Refer to Tech. Sheet
for Test Mode

Disconnect Drain
Pump Connectors

Check Drain Pump

Resistance at Check
Points

Check
Point

Reconnect Drain
Pump Connectors.
Perform Test Mode
for Drain Pump

Check Drain Pump

Voltage at Check
Points

Check
Point

W-15

Result & SVC Action

Result
Drain Pump
Turn On
Drain Pump
NOT Turn On

SVC Action
No Issue
Educate
Customer
Go to
Step 2

Result

SVC Action

24 ~ 29

Go to
Step 4

Other

Replace
Drain Pump

Result

SVC Action

120 VAC

Replace
Drain Pump

0 VAC

Replace main
PCB

W-16

D/Washer

Title :

Fan Motor defective

Major Causes can be: Freezer Door does not close,

Freezer Fan Motor, and Cycle System. NOT PCB
Precondition: Items to Check first
1)Check for Loose Connection (Fan Motor housing).
2)Check if the fan housing or motor is frozen .
3)Check if Fan blade was stuck or damaged.
4)Confirm the temperature setting of the freezer.
5)Check to see if the evaporator is iced up.
Step

No.
1

Check Item

Result & SVC Action

Check Serial
Number and
Maker of motor.

SVC
Action
Serial
refer to page
After 902**
Number
R-11, 13
Serial
Before
Check
Number
902**
Motor Maker
Replace
LG
Motor & Main
Motor
Board
Maker
Go to
Oh Sung
Step 2

(See Fig.1)

Check Voltage
Fan Motor

Part

Condition Part

Test
Mode #1

Check condition

< Fig.1 >

Result

(See fig.2)

FAN Motor Maker

Result
9 ~ 16
VDC
Other
0~5
VDC
Other

SVC
Action
Check

Replace
Main PCBA
Go to
Step 3
Replace
Main PCBA

Result

SVC
Action

Fan is Locked

Adjust Fan

Fan is Frozen

Remove Ice

Other

Replace
Main PCBA

R-1

LG

Oh Sung

DIOS

Title :

Check Point FAN Motor Voltage

< Fig.2 >
Vcc : 9~16V
VCC
GND
F/B

F/B : 0 or 5V

R-2

ICE is Not dispensed

Major Causes can be: Auger Motor malfunction, Ice

stuck, Dispenser Paddle malfunction, Cap Duct Door not
open. NOT PCB
Precondition: Items to Check first
1)Check Loose connection

Step
No.
1

Check Item
Check Cap Duct
Door

Result & SVC Action

Condition
Push
Pad
&
Door
Close

Check
Resistance
Solenoid &
Auger Motor
Solenoid

Check
Point

Check Voltage
Solenoid &
Auger Motor

Auger Motor

SVC
Action
Check ICE is
clumped
Cap Duct
, ICE Outlet is
Open
clogged
, ICE Pad Stuck
Go to
Do Not Open
Step 2
Result

SVC
Action
Check
44 ~ 54
Auger Motor
Solenoid
Replace
Other
Solenoid
Go to
9.9 ~ 12.1
Auger
Step 3
Motor
Replace
Other
Auger Motor
Part

Result

SVC
Action
110~120
Check
VAC
Auger Motor
Solenoid
Replace
Other
Dispenser
PCBA
Replace
9~12 VDC
Display
Auger
PCBA
Motor
Replace
Other
Dispenser
PCBA
Part

R-3

Water is Not dispensed

Major Causes can be: Dispenser Paddle malfunction,
Clogged Filter, Frozen Water Tank. NOT PCB
Precondition: Items to Check first
1)Check if water pipe is clogged
2)Check if water is leaking at a JOINT
3)Check Water pressure might be set too low
4)Check if water filter was installed correctly
5)Adjust the filter and retry test
6)Check if the water pad is jammed
7)Check if the micro switch works properly
8)Check if Water leaks due to a damaged Inlet tube.
9)Check if the drain hose is clogged by a crushed tube
10)Check if water valve and pilot valve have a loose
connection

Step
No.
1

Check Item
Check
Resistance
Water valve
Check Point

Result & SVC Action

Part

Pilot
Water
Valve

Result
360~420

Other

Dispenser 360~420
Water
Valve
Other

Result

Check Voltage
Pilot valve &
Dispenser valve
Relay

Part

Pilot
Valve
Relay

Result
ON : 12VDC
OFF : 0V
Other

Dispenser ON : 12VDC
Valve
OFF : 0V
Relay
Other

R-4

SVC
Action
Check
Dispenser
Water Valve
Replace
Pilot
Water Valve
Go to
Step 2
Replace
Dispenser
Water Valve
SVC
Action
Check
Dispenser
Valve Relay
Replace
Dispenser
PCBA
Check
Loose
Connection
Replace
Main PCBA

DIOS

Title :

Ice Maker defective, No ice

Major Causes can be: Ice maker system and storage

capacity, not PCB
Precondition: Items to Check first
1)Check if water pipe is clogged or frozen
2)Check if water is leaking at a joint
3)Water pressure might be set too low
4)Check if water filter was installed correctly
5)Check if the ice duct is frosted up and clear it
6)Check if the beta gasket is sealed
7)Check if the ice room door is opened or not sealed
8)Icemaker room temperature should be below 1
9)Check if filler arm was frozen and remove frost
10)Check if the sensor is blocked or needs cleaning
11)At least 120 minutes passed to make ice after water
comes into icemaker
12)At least 24 hours has passed without a ice bin full of ice
(not in case of installation)

Step
Check Item
No.
1

Check
Precondition

Result

Abnormal
Check
ICE Maker
Caution
ICE Maker
Type

Type 1. Heating Ice Maker

Result & SVC Action

Normal

ICT Maker Function Test

DIOS

Title :

Condition

Type

SVC
Action
Go to
Step 2
Adjust the
problem
Result

SVC
Action

Go to
Heating Normal Precondition
ICE
Maker Abnormal Replace
ICE Maker
Function
Test
Replace
Twisting Normal Main PCBA
ICE
Maker Abnormal Replace
ICE Maker

R-5

Type 2. Twisting Icemaker

Step 1) Start Display ALL ON MODE
Step 2) Check icemaker code
- If Er- is displayed,
clumped ice is blocking the dispenser or icemaker.
- If Er-Is error code is displayed,
the ice sensor is defective.

R-6

Title : Refrigerator compartment sensor defective

Check Item
Check
Resistance
Sensor

Condition

Refer to the
Sensor Table
under here
2

Check Error
Code

Result & SVC Action

Power OFF
&
Unplug
Sensor
Connection

Condition

Reconnect
Sensor
Connection
&
Power ON

Result

SVC
Action

OK

Go to
Step 2

NG

Replace
Refrigerator
Sensor

Result

SVC
Action

Appear
rS error
Code

Replace
Main PCBA

Do Not
Appear
Error Code

Explain to
customer
the unit is
normal

Step
No.
1

Check
Resistance
between ends
of Fuse-M

Result & SVC Action

Result
0
Other Value

Sensor Table

Check Item

Check
Resistance
between ends
of Defrost
Sensor
Check the
Voltage
of defrost
heater RELAY
on the main
PCB

Result
Sensor Table Value
Other Value

SVC
Action
Go to
Step 2
Replace
Fuse-M
SVC
Action
Go to
Step 2
Replace
Def Sensor

SVC
Action
Check
110~120VAC
Heater OFF
Heater ON
Replace
Other
Main PCBA
Replace
0 ~ 2 VAC
Defrost Heater
Heater
OFF
Replace
Other
Main PCBA
Condition

Result

Def Sensor
R-7

Fuse-M
R-8

DIOS

Step
No.

Major Causes can be: Damper Motor, Damper Freezing,

Defrost System, Freezer Fan Motor. NOT PCB
Precondition: Items to Check first
1)Check for Loose Connection
2)Check if Drain Pipe was frozen and remove the ice
3)Make sure Refrigerator temperature is below 41 F
4)If it has a serial number starting after 9**, you need to
push Freezer and ICE Plus Button simultaneously to check
the error code on the display. Before 9**, it displays the error
code as soon as it is plugged in.
5)Plug out and in, Start Test Mode.
(SxS : Push Test Switch 2 time, 3D/4D :
Push Test Switch 3 time)

Top Mount

Major Causes can be: Damper Motor, Damper Freezing,

Defrost System, Freezer Fan Motor. NOT PCB
Precondition: Items to Check first
1)Check Loose connection
2)Adjust Sensor position

Title : Defrost function is defective, ER-DH

Door alarm on / Light always on

Door Switch

Major Causes can be:

1)Refrigerator and freezer doors do not close
2)DOOR SWITCH was pressed when door was CLOSED
3)Alignment of the Door Hinge
4)Gaskets are Torn, Ripped, Dirty

Check Item

Check Point

Door Switch

Result & SVC Action

SVC
Action
Check & Adjust
Normal
Door Switch Location
Adjust
Abnormal
Door Alignment

Check DOOR
DOOR Alignment

Check Resistance
DOOR SWITCH

Condition Result

See Fig.1

Switch ON

Result

0
Other

SVC
Action
Check
Switch OFF
Replace
Door Switch

Infinite

Go to
Step 3

Other

Replace
Door Switch

Switch OFF

[Improvement History] Door Switch

DIOS

Step
No.

< Fig.1 >

Serial Number

Top Mount

Title :

Improved

NG From 808MR** to 007MR** OK After July.2009

[Improvement History] Door Hinge

3

Check Working of
DOOR LAMP
Check Door Lamp
Voltage at the
Check Points on
the PCB.

Condition
Door
Close

Door
Open

*Refer to Tech
Sheet for the Door
Lamp Check Points.

Result

SVC Action

Check
0 ~ 2 VAC
Door Open
110 ~ 120
VAC

Replace
Lamp

Other

Replace
Main PCB

Before

Add one screw that will

act as a guide to align all
the components and to
avoid movement.

After
R-9

R-10

Title : Low Cooling / Freezer Fan not working

Check Voltage for F-FAN

Major Causes can be: Freezer Door does not close,

Freezer Fan Motor, and Cycle System. NOT PCB
Precondition: Items to Check first
1)Check refrigerator and freezer doors do not close
2)Check if the DOOR SWITCH was pressed when door was
CLOSED.
3)Adjust the alignment of the door hinge.
4)Check if the door gasket fits snugly against the case.
5)Check the connection status and fasten the fan motor
housing.

Check Fan
Motor

Result & SVC Action

Result
Working

Do Not Work

Check Voltage
of Freezer FAN
RELAY (F-FAN)
(See. Check
Voltage for FFAN,
Page R-12)

Check Voltage
DEF Heater
(See. Check
Voltage for DEF
Heater,
Page R-14)

SVC
Action
Go to
Step 2
Check Fan Motor is
Frozen
Check Fan Blade is
Stuck

DIOS

Check Item

Top Mount

Step
No.

SVC
Action
Check
12 ~ 16 VDC
GND F/B.
Vcc - GND
Replace
Other
Main PCB
Go to
1 ~ 4 VDC
Step 3
GND F/B.
Replace
Other
Main PCB
Part

Result

SVC
Action
110~120
Check
VAC
Heater OFF
Heater ON
Replace
Other
Main PCB
Go to
0 ~ 2 VAC
Precondition
Heater OFF
Replace
Other
Main PCB
Part

R-11

Result

R-12

Title : Freezer Fan not working / Frost build-up

Check Voltage for DEF Heater

Major Causes can be: Freezer Door does not close,

Freezer Fan Motor, and Cycle System. NOT PCB
Precondition: Items to Check first
1)Check refrigerator and freezer doors do not close
2)Check if the DOOR SWITCH was pressed when door was
CLOSED.
3)Adjust the alignment of the door hinge.
4)Check if the door gasket fits snugly against the case.
5)Check the connection status and fasten the fan motor
housing.

Check Sealing of
DOOR GASKET

Result & SVC Action

Result
Normal
Abnormal

Check Voltage
of Freezer FAN
RELAY (F-FAN)
(See. Check
Voltage for FFAN,
Page R-12)

SVC
Action
Go to
Step 2
Fix or Replace
GASKET

SVC
Action
Check
12 ~ 16 VDC
GND F/B.
Vcc - GND
Replace
Other
Main PCB
Replace
F-FAN
1 ~ 4 VDC
Motor
GND F/B.
Replace
Other
Main PCB
Part

[Improvement History] Door Gasket

Result

Before

After (Nov.2009)

Gasket
defect

R-13

DIOS

Check Item

Top Mount

Step
No.

R-14

Keypad Not Working

Major Cause can be: Loose Connection. Not Main PCB.

Precondition: Items to Check first
1) Check for Defective Latch
2) Check if Door and Latch are aligned correctly
3) Loose Connections
Step
No.
1

Check Item
Check ALL Keys
Operate

Result & SVC Action

Condition

Door
CLOSE

No Power

Title :

SVC
Action
START or EZ-ON Go to
Do NOT Operate Step 2
Some
Replace
Keys Operate
Keypad
ALL Keys Do
Replace
NOT Operate
Keypad

Major Cause can be: Fuse or Loose Connection. Not Main

PCB.
Precondition: Items to Check first
1)Loose Connections for Power Connection
Step
No.
1

Check Item
Push Any Key

Result & SVC Action

Condition

Result

Check Fuse
Resistance
Check Point

Check Secondary
Switch Resistance
Condition
Secondary
Switch

Under 10
Door
OPEN

Check
Point

Result

Door
CLOSE

Other
Approx. 0
(short)
Other

SVC
Action
Go to
Step 3
Replace
Secondary
Switch
Go to
Step 3
Replace
Secondary
Switch

No Sound

Power
ON

Result

Sound

Result
Short (0 )
Open (Infinite)

Check Harness
Connection Status

Result
Short (0 )
Open (Infinite)

Condition
Door
CLOSE

C-1

Result

SVC
Action

Some or ALL
Replace
Keys
Main Board
Do Not Operate

SVC
Action
Go to
Step 4
Replace
Noise Filter

Check Thermostat
Resistance
Result

Check Keypad
Operation

SVC
Action
Go to
Step 3
Replace
Fuse

Check Point
4

SVC
Action
Go to
Step 2
Replace
PCBA

MWO

Title :

Check Point

Short (0 )
Open (Infinite)

C-2

SVC
Action
Replace
PCBA
Replace
Thermostat

Step
No.

Major Causes can be: Magnetron, HVT, HV Capacitor,

HV Diode. Not Main PCB.
Precondition: Items to Check first
1)Loose Connections for PCB, Relay ,MGT, HVD, HVC,
Micro S/W.
Step
No.
1

Check Item
Check the Keys
Operate

Check Resistance
Secondary Switch

Result & SVC Action

Check
Resistance MGT

Condition

Check
Point

Condition

Result

Door
CLOSE

START or EZ-ON
Do NOT Operate
START or EZ-ON
Do Operate

SVC
Action
Go to
Step 2
Go to
Step 3

Check Resistance
HVT Primary
Winding
Primary Winding

Under 10

Adjust
Switch location

Other

Replace
Secondary
Switch

Door
OPEN

Door
CLOSE

Replace
Secondary
Switch

Check Resistance
MGT
Check
Point

Go to
Step 6

Any other value

Replace
HVT

Part

Result

SVC
Action

50 ~ 120

Low

High

Low
6

Check Resistance
HVT Secondary
Winding

Check Point

Condition

Result

Power Less than 1

Off
&
Discharge Any other value

C-3

SVC
Action
Go to
Step 4

Replace
MGT

0.2 ~ 0.5

High

Approx. 0
Adjust
(short)
Switch location
Other

Go to
Step 5

SVC
Action

High

SVC
Action

Result

SVC
Action

Result

Part

Low
Condition

Result

Power
Infinite
Off
&
Discharge Any other value

Result & SVC Action

Secondary & Primary

Switch

Check
Point

Check Item

Check Point

Replace
MGT

C-4

Any other value

0
Any other value

Replace
PCBA
Replace
HVT
Replace
PCBA
Replace
HVT

MWO

No Heat

Title :

MWO

Will Not Work

Title :

Title :

Precondition: Items to Check first

1) Loose Connections
2) Check Defective latch
3) Replace or Adjust Primary or Secondary Micro-switch

Check Item
Check Resistance
Fan Motor

Result & SVC Action

Condition

Result
-

Check
Point

Power
OFF

- 5 ~ 15
-
-

Any other
value

Go to
Step 2

Replace
Fan
Motor

Check Resistance
Turn Table Motor

Check
Point

23 ~ 50

SVC
Action

Condition

Result

SVC
Action

2.5 ~ 3.5 k

Replace
PCBA

Any other value

Replace
Turn
Table Motor

Power
OFF

C-5

MWO

Step
No.

C-6

HS Indicator When Cook Top Cool

Major Cause is from the Limiter in Element. Not Main PCB.

Precondition: Items to Check first
a) Check that Cook Top heaters are Turned Off.
b) Check Wire Harness and/or Loose Connections
Step
No.
1

Check Item
Unplug Heater Element
Check Resistance of
Triple Surface Heater
Element at Test Points
based on Cook Top
Temperature

Result & SVC Action

Temp.

Below
150F

Above
150F
2B

Result

SVC Action

INFINITE /
OPEN

Normal
Result
Replace
Heater
Element
Normal
Result
Replace
Heater
Element

Other
SHORT /
CLOSED
Other

E/Range

Oven Not Heating

Title :

Major Causes can be: Connections to Bake/Broil

Element and Relay PCB. Not Main PCB.
Precondition: Items to Check first
1) Check for Loose Connections at Connectors and Relays
2) Perform Check Items when Oven is at Room
Temperature
Step
No.
1

Check Item
Check Resistance
at Thermostat Ends

Result & SVC Action

Condition

Unplug
Thermostat
Check
Point
2

Check Resistance
Values of all Heater
Elements

1B

Part

Result

SVC
Action

0 (short)

Go to
Step 2

Any other
value

Replace
Heater
Thermostat

Result
17

Bake
Heater

Other
14

Broil
Heater
Other
Check
Point

17
Convection
Heater

Check Resistance
Value of Thermistor

Check
Point

C-7

Other

SVC
Action
Check Broil
Heater
Replace
Bake
Element
Check
Convection
Heater
Replace
Broil
Heater
Go to
Step 3
Replace
Convection
Heater

SVC
Action
Replace
About 1.09 K
PCBA
Cooling
Down
Replace
Other
Thermistor

Condition

C-8

Result

E-Range

Title :

Title :

Fig.

Cook Top NO Heat

Major Causes can be: Element Failure, Loose Connection,

Relay PCB. Not MAIN PCB.
Precondition: Items to Check first
1)Loose Connections
Step
No.
1

Check Item
Loose Connection

Result & SVC Action

Relay Harness

PCB to PCB

Check Resistance
Radiant Heater
. Relay PCB
Connector 13
Pin 1 Neutral
Pin 2 Neutral
Pin 4 Neutral

Condition

Cooling
Down
Heater

Result

SVC
Action

About 100

Replace
PCBA

Infinite

Replace
Radiant
Heater

N
E-Range

C-9

C-10

Title :

No Key Operation

Title :

Major Causes can be: Loose Connection or Glass

Touch Control Panel. Not Main PCB.
Precondition: Items to Check first
1)Loose Connections
Step
No.
1

Check Item
Loose Connection
Key Pad

Result

SVC
Action

Normal Operation

End

Abnormal

Go to
Step 2

Reconnec
tion

Replace Key Pad

Condition

Result

SVC
Action

Normal Operation

End

Abnormal

Replace
PCBA

Replace
Key Pad

Step
No.
1

Check Item
Unplug Key-pad tail
During 1 minute.
And reconnect.

Result & SVC Action

Condition

Result

SVC
Action

Normal Operation

Replace
Key Pad

Display error

Replace
Main
PCBA

Reconnec
tion

E-Range

Major Causes can be: Loose Connection or Glass

Touch Control Panel. Not Main PCB.
Precondition: Items to Check first
1) Check operation after cooling down, Keypad Short due
to Heating during operation.
2) Reset Power (Plug out and in)

Result & SVC Action

Condition

Key Pad Shorted Error

Key Pad Connection

C-11

C-12

No Power

Title : Hidden Error Code Check

Major Causes can be: Power Connection, Power Cord, or

LVT. Not Main PCB.
Precondition: Items to Check first
1)Loose Connections for Power Connection
Step
No.
1

Check Item

Result & SVC Action

Check resistance
Thermostat
Check Point
Result
Short (0 )
Open (Infinite)

Check resistance
LVT
(Low Voltage
Transformer)

Primary

Part

Result
10 ~ 99

Check Point

C-13

SVC
Action
Check

Other

Replace
LVT

1~9

Check

Other

Replace
LVT

1~9

Replace
Main PCBA

Other

Replace
LVT

Secondary

Check the failure code by following these steps:

1. Press the CLEAR button.
2. Press the BAKE and BROIL buttons at the
same time
If the oven fails, a failure code will display,
as shown in FIGURE 1.
Type of F-Code

Times this failure has occurred

First, Cooling Down the Oven.

SVC
Action
Go to
Step 2
Replace
Thermostat

When the oven fails during a cooking cycle,

-. Cancel the cook mode
-. In case of failure, the F-code will not display during
normal operation. (Model LRE3091 series)
-. F-code logs are stored in the EEPROM.

FIG. 1

If the oven has not failed, the oven will display as

shown in FIGURE 2.

FIG. 2

NOTE:
After checking for the F codes, press CLEAR
to remove all codes.
C-14

E-Range

Title :

Problem :
Title : these
Error Code
Check
points to resolve the problem listed.
The errors are listed in order with the most frequently
occurring issues first.

Title : Error Code

LRE30757 / LRE30453
(All Error codes displayed)

LRE3091 / LSE3092ST
LRG3097 / LRG3095 / LRG3093

Description

How to detect

F-1

Key Short
Error

When any keys are

continuously shorted
for over 60 seconds.

Keypad
malfunction

F-1

Open
Sensor

-. Cook Clear
-. Save error log

1. Wiring
2. Oven Sensor

F-2

Door Lock
Fail

In case of door lock failure

in operating lock motor.

1. Electric wiring
2. Motors
resistance
3. Micro switch

F-2

Shorted
Sensor

-. Cook Clear
-. Save error log

1. Wiring
2. Oven Sensor

F-3

Key Short
Error

-. F3 Display
& Cook Clear
-. Save error log

1.Keypad
malfunction

F-5

Temp Probe
Shorted

-. Cook Clear
-. Save error log

1. Wiring
2. Temp Probe

F-6

Oven Hot

-. Cook Clear
-. Save error log

1. Oven Sensor
2. Relay

F-10

Door Lock
Fail

-. Cook Clear
-. Save error log

1. Electric Wiring
2. Motor
Resistance
3. Micro Switch

F-11

No Heating

-. F11 Display
& Cook Clear
-. Save error log

1. Electric Wiring
2. Heater
3. Oven Sensor

Open
Sensor

F-4

Shorted
Sensor

F-7

No Heating

F-9

Oven Hot

Oven sensor (thermistor)

remains open for over
1 minute during cooking.

1. Wiring
2. Oven sensor

Oven sensor (thermistor)

is short for over 1 minute
during cooking.

1. Wiring
2. Oven sensor

While door is closed, if

starting oven temperature
does not exceed 150
and oven temperature is
less than or equal to
starting temperature over 5
minutes during preheating,

1. Electric wiring
2. Heater
3. Oven sensor

The oven temperature is

over 650 continuously for
2 minutes while cooking.
(except self cleaning mode)

1. Oven sensor
2. Relay

C-15

Description

Error Process

Check point

E-Range

F-3

Check point

C-16