HP HOTEL PRE-OPENING GUIDE

HP Hotels, Inc Preopening Owners Guide

Property Name
Property Contact
Location
Date

Owner
General Contractor
HP Hotels
HP Properties
Brand Franchise
Application process
100% Satisfaction
Brand Initiatives/Access Codes
Brand Consultant visits D&C
Brand Standards
Compendium/ Guest Directories
Custom order supplies
Design Approval
Final Plan Approval
General Manager Approval
Hotel Opening Guide
Management Company Approval Letter
PMS System/ Satellite
Preliminary Plan submittal
Property Inn Code and Facility ID
Property Visits HPS
Schedule GM for Training
Schedule Owner/GM School Attendance
Sign contract for all PMS system Hardware
Sign Specifications
Staffing Guidelines
System Testing
Trend Analysis Report

Responsible Party

HP HOTEL PRE-OPENING GUIDE

HP HOTEL PRE-OPENING GUIDE

HP HOTEL PRE-OPENING GUIDE

HP HOTEL PRE-OPENING GUIDE

HP HOTEL PRE-OPENING GUIDE

HP HOTEL PRE-OPENING GUIDE

HP Hotels, Inc Preopening Owners Guide

Property Name
Property Contact
Location
Date

0
0
0
0
Departmental Items
Computer Equipment - IT
Departmental Inspections
Departmental Supplies
Detail room set up complete for staff
Diagrams for all departments
Directions list
Drivers for company vehicles
Ecolab
GM E-mail
Hazardous Communications
Health Department
Hire all line employees
Hire all Management Staff
HP web site
Implementation Guide
Key Control
Laundry Chemicals
Local Law Enforcement
Lost & Found
M3 Training
Mail Service
Maintenance Miscellaneous Tasks
Maintenance Shop
Meeting rooms
Meetings/ Pep Rally
Menu Building and printing
Mission Statement
Opening Objectives and Actions
Permits & Licenses
PAR Level and Inventory Forms
Parts, Stock, Tools and Equipment list
Pest Elimination

Owner
General Contractor
HP Hotels
HP Properties
Responsible Party

HP Hotels, Inc Preopening Owners Guide

Property Name
Property Contact
Location
Date

0
0
0
0
Departmental Items
Pictures of Cut-off valves for manuals
PMS Installation and Training
Preventive Maintenance Program
Public Areas
Restaurant menu book covers
Review Departmental Activities
Review Standards manual
Review Systems of the Hotel
Room Inspection Checklist
Coffee Vendor Set up
Safe Deposit Keys & Forms
Smoke Detector log
Storerooms
Tools Required for Maintenance
TV Channel Lineup
USAToday Newspapers
Valet Service
Wake up Calls
Walk Rates & Referral List
Weather facts

Owner
General Contractor
HP Hotels
HP Properties
Responsible Party

HP Hotels, Inc Preopening Owners Guide

Property Name
Property Contact
Location
Date

0
0
0
0
Furniture Fixtures & Equipment
Guest Rooms
Carpet
Cove Base
Wall Vinyl
Tile
Granite - tub surrounds
Granite - vanity tops
Bathroom Chrome
Shower Curtain & Liners
Bathroom Hardwired lights
Guestroom Hardwired lights
Guestroom lamps
Light Bulbs
Case Goods
Full Upholstry Seating
Mattresses
Window Treatments/ top of bed
HVAC/ Thermostat
Microfridge
Microwave
Kitchenettes
Art Work
Mirrors
TVs
DVD/ VCR/ Media Hub
Lock System
Corner Guards
Door Stops
Closet Racks

Owner
General Contractor
HP Hotels
HP Properties
Responsible Party

HP Hotels, Inc Preopening Owners Guide

Property Name
Property Contact
Location
Date

0
0
0
0
Furniture Fixtures & Equipment
Public Space
Flooring
Wall Vinyl
Hardwire lights
Lamps
Art Work/ Mirrors
Kitchen/ Pantry Equipment
Fitness Center Equipment
Business Center Equipment
Case Goods
Full Upholstry Furniture
Interior Signage
Exterior Signage
TVs
Laundry Equipment (Guest & Public)
Pool Furniture
Office Furniture
PMS System
Meeting Room Furniture
Van

Owner
General Contractor
HP Hotels
HP Properties
Responsible Party

HP Hotels, Inc Preopening Owners Guide

Property Name
Property Contact
Location
Date

0
0
0
0
Human Resources
Background Checks
Binders Complete
Business Cards
Departmental Training programs & schedules
Emergency procedures manual
Employee Benefits
Employee Handbook
Hotel System Training
Interview department Managers
Interview General Manager Candidates
Interview Line level Employees
Job Descriptions
Orientation
Org Charts
Payroll System
Personnel Files
Scheduling procedures
Training Timeline
Uniforms, Nametags
Wage Surveys
Workers Comp

Owner
General Contractor
HP Hotels
HP Properties
Responsible Party

HP Hotels, Inc Preopening Owners Guide

Property Name
Property Contact
Location
Date

0
0
0
0
Operations
Audit/Front Office Check list
AT&T Linguistic Assistance
Bank Accounts
Business License
Cash Procedures
Ceremony day of opening
Certificate of Occupancy
City and County inspections
Contractor contact list
Contractor release of property
Copies of all certificates on file
Credit card accounts
Credit card interface
Daily Log book
Daily responsibilities and training
Dedicated power
Deep clean Hotel
Deposit drop log
Electrical water heater
Electrical
Employee Break area
Equipment ship dates
Final Cleaning
Final punch list
Fire Alarm training and testing
First Guest
Gas
General Manager's temporary Office
Grand Opening
Guest Laundry
Health Department
ID Numbers of equipment

Owner
General Contractor
HP Hotels
HP Properties
Responsible Party

HP Hotels, Inc Preopening Owners Guide

Property Name
Property Contact
Location
Date

0
0
0
0
Operations
Installment Note/ Hardware sublease agreements
Insurance
Interface Equipment
Internet Service
Landscaping
Line Drops & Cables for computers & Phones
Liquor License
Meetings to track opening progress
New Hotel Opening Inspection check list
Opening Inspection
Opening Inventories
Permits
Phone #
Phones and Phone Line Operation
Plans submitted and approved
Pool Thing
Post Work Schedules
Proof of Insurance Forms
Reservation Satellite
Reservations - Establish pre sell dates
Room Design Packages
Satellite Installation
Satellite/TV/Security system
Security system
Service Contracts
Sounds System
Trash Removal
Under Construction Sign
Vending Machines
Vendor Walk thru
Verify all contracts for work
Window Washing

Owner
General Contractor
HP Hotels
HP Properties
Responsible Party

HP Hotels, Inc Preopening Owners Guide

Property Name
Property Contact
Location
Date

0
0
0
0
Operating Supplies & Equipment
Linen and Terry
Bibles
Cabinets/ Desks
Carts, Supplies & Storerooms
Exercise Equipment
Guest Room Supplies/ amenities
Ice machines
Lockers
Maintenance Equipment
Order Linen/ Housekeeping Supplies
Pantry
Phone - Guestroom
Phone System
Office Supplies and Equipment
Vending/ Ice
Safety Deposit Boxes
In-Room Safes
Print Collateral
Cleaning Supplies

Owner
General Contractor
HP Hotels
HP Properties
Responsible Party

HP Hotels, Inc Preopening Owners Guide

Property Name
Property Contact
Location
Date

0
0
0
0
Sales & Marketing
AAA
Billboards and DOT signs
Brochure/ Rack Cards
Competitive Analysis
Competitive Rate Survey
DOT Signage
Directory information
Feeder Market Publicity
FEMA
GDS Contact
Ground Breaking Press release
Join Chamber of Commerce
Hard Hat site tours
Literature
Mailing Lists
Marketing Plan
Marketing Programs
Media Lists
National Sales visitation
Onsite Sales Calls
Policies and Procedures
Preopening Marketing Budget
Preopening Sales Blitz
Pre-sell
Public Relations Plan
Response Letters
Sales Leads
Secure free listings
TA Commission
Telephone Directories
Travel & Directory Listing
Travel Agent mail labels
Web Site maximized

Owner
General Contractor
HP Hotels
HP Properties
Responsible Party