Course Descriptions (continued)

33. Secret Communications Skills They Never

Taught You in School that Make Project Teams
Really Deliver Results
Category: People and Leadership Skills
Instructor: Dick Cochran
Level: Intermediate

2-Day Seminar
CEUs
PDUs

1.4

14

PMI Member
Early Rate

PMI Member
Regular Rate

Nonmember
Rate

$1,180.00 (US)

$1,299.00 (US)

$1,525.00 (US)

Most of the top sources of productivity loss are about people and how they are
managed. Virtual and multi-national teams make the situation worse. What if you could
take the time wasted on people problems and apply it to getting better project results,
faster? This seminar, based on an international proven social style model, teaches you
specifically how to spend less time getting people to do more.
You will learn specifically how to:
Confront people without conflict or guilt;
Build trust with team members and stakeholders;
Focus on the real issues and eliminate victim behavior;
Cut through the smoke screens that people use;
Give positive feedback that works; and
Persuade people to get results.

26

Who should attend?

Project managers and managers of project managers who want to sharpen their
skills and gain new ones to get more results in their organizations.

Team members and individual contributors who want to improve their

effectiveness and quality of work life.

Support and functional organization members who want to improve team

interactions and their results.
What will my seminar experience cover?

Learn how to better resolve the really tough people issues on the team.

Develop strategies to manage stakeholder expectations.

Discover how to eliminate the unproductive time dealing with victim behavior.

Confront people without conflict or guilt to get the performance you need.

Be able to up the level of your control in confrontation situations

Learn how to uncover the real problems that are holding up performance.

Find out how to give positive feedback that works to move projects forward.
How will I benefit?
Communication skills are the most transferable skills you will ever learn. They are an
investment in making you better; as they will enhance the contributions you make to
your organization and make you more effective in any job you take in the future.
Scheduled Locations:

910 April Denver, Colorado, USA

2526 June Orlando, Florida, USA

34. Successful Stakeholder Management

Category: Tools and Techniques
Instructor: Dr. Lynda Bourne
Level: Intermediate

2-Day Seminar
CEUs
PDUs

1.4

14

PMI Member
Early Rate

PMI Member
Regular Rate

Nonmember
Rate

$1,180.00 (US)

$1,299.00 (US)

$1,525.00 (US)

Project success and failure is directly related to perceptions of its stakeholders of the
value created by the project and the nature of their relationship with the project team.
The Stakeholder Circle helps project teams manage their projects unique stakeholder
community. The methodology provides an effective mechanism for identifying then
assessing the relative influence of the projects stakeholders, understanding their
expectations, and defining appropriate engagement procedures to influence their key
stakeholders expectations and perceptions to the benefit of the project. As the project
progresses, the effectiveness of the engagement processes can be measured and
where necessary, modified.
The workshop is based around a case study and progresses through each stage of
effective stakeholder management, blending theory with practice in an engaging,
informative manner. Participants working in small project teams identify and prioritize
their stakeholder community, then determine appropriate engagement, management
and monitoring strategies, whilst dealing with a major change in their stakeholder
community.
Who should attend?
All levels of project team leaders, project managers and other managers responsible for
the successful delivery of projects, or project deliverables.
What will my seminar experience cover?
This workshop will help project personnel develop the skills needed to build and
maintain robust project relationships using the Stakeholder Circle methodology and to
understand the importance of proactively managing the key relationships between the
stakeholder community and the project. At the conclusion of the workshop,
trainees will:

Understand the critical relationship between stakeholders perceptions of
the project and the projects ultimate success or failure.

Understand the importance of planned and managed communications in building
and maintaining effective relationships with key stakeholders.

Be capable of monitoring and tracking the effectiveness of the stakeholder

engagement strategy adopted by the project team.

Scheduled Locations:

22-23 April Scottsdale, Arizona, USA

25-26 June Orlando, Florida, USA

10-11 September Las Vegas, Nevada, USA

10-11 December San Diego, California, USA