Organizational Chart

CITY ASSESSORS OFFICE

PERFORMANCE PLEDGES
THE CITY ASSESSORS OFFICE IS COMMITED TO PROVIDE THE HIGHEST POSSIBLE SERVICE AND PLEDGE
TO ACHIEVE THE FOLLOWING:
FRONTLINE SERVICES

RESPONSE TIME

PERSON/S RESPONSIBLE

APPRAISAL/ASSESSMENT OPERATIONS
DIVISION
Facilitate issuance of owner`s Tax
Declaration
(New Assessment /Reassessment of
Building)

4 hours

Cecilla Gabayan
Procerfina Marquez
Gloria Reyes
Belinda Mercurio
Bernie Riosa
Felicisima Alipala
Jomel Tiongco

Reassessment of Land or Change in Land

use

4 hours

Cecilla Gabayan
Procerfina Marquez
Gloria Reyes
Belinda Mercurio
Bernie Riosa
Felicisima Alipala
Jomel Tiongco

Verification of real property assessment

record

2 minutes

Grace Leewel Rico

Eva Geralla
Jhevelyn Arceo
Florisa Hermosando
Elizabeth Alfonso

Issuance of Certified True Copy of

Property

20 minutes

Grace Leewel Rico

Eva Geralla
Norberto Pablo
Florisa Hermosando

Issuance of Certificate of Land Holdings

20 minutes

Eva Geralla
Grace Leewel Rico
Norberto Pablo
Florisa Hermosando

Issuance of Certification of No
property/No Improvement

20 minutes

Eva Geralla
Grace Leewel Rico
Norberto Pablo
Florisa Hermosando

RECORDS DIVISION

Facilitate the Transfer of Properties in the

Tax Declaration

2 hours

Procerfina Marquez
Marlon Barrinuevo
Flerida Tardeo
Pia Basbas
Sol Ricafort
Leo Dejuras
Marilen Vergara

TAX MAPPING DIVISION

Issuance of certified True Copy of Tax
Mapped through GIS.

30 minutes

Arnold Rico
Filipina Dela Cruz
Ronald Ryan Carvajal
Alfie Tamayo

Issuance/verification of technical
descriptions through GIS.

30 minutes

Rufino Barlao
Jerico Layosa
Adan Florentino

A DMINISTRATIVE DIVISION
Approval of Processed Tax Declarations,
Certification`s, etc.

2 minutes

Strategic Plan (Goal)

The Assessors goal is to provide fair and equitable assessments to the taxpayers and to serve
the residents of Santa Rosa. The Municipal Assessors Office is a realty tax department that commits to
attain maximum efficiency in the appraisal and assessment of real properties for taxation purposes
whose delivery systems are designed to the highest standards and whose employees are adopting the
principles of professionalism for the taxpayer and clientele satisfaction in providing quality service. The
office maintains the assessment roll-the document that contains every propertys assessment. They
make sure that the Physical description, or inventory, and value estimate of every piece of real estate in
the municipality is kept up-to-date. Computer assist assessors in assembling managing data, in
performing sales analysis, in developing uniform and consistent values and in efficiently managing tax
administration. The use of computer- assisted mass appraisal systems improves assessment uniformity.