HTM130/Introduction to Hospitality

UNIVERSITI TEKNOLOGI MARA

FACULTY OF HOTEL AND TOURISM MANAGEMENT
SCHEME OF WORK
SEMESTER DECEMBER 2014 MARCH 2015
Code

HTM130 (Core Subject)

Course

Introduction to Hospitality

Credit Hour

03 Hours

Contact Hour :

04 Hours

Lecturer

Room / Phone :

BP 1.8 @ KPP3 / 06-383.8199 (office) / 012-6656585 (mobile)* office hour

Mdm. Shareenie Shera binti Abdul Hamid

only
Email

Class Schedule
BT1.6

shareenie@melaka.uitm.edu.my
:

HM1111A / TUE 10.30-1220hrs @ BT2.10/ MON 1430-1520hrs @

HM1111B / THU 1030-1220hrs @ BT1.6 / MON 1530-1620hrs @ BT1.6

Course Work
Test: Test 1 + Test 2

20%

Assessments: 1) Online Assessment

=
10%
2) Field Trip: Report
=
Presentation
=
Final Examination
=
50%
Total

10%
10%

100%

References
Main Text:

Welcome to Hospitality: An Introduction. 2 nd Edition, (2000). Kye Sung (Kaye) Chon &
Raymond T. Sparrowe. Delmar Publisher

Additional Text:

Walker, J. R. (2002). Introduction to Hospitality (3rd edition). John Wiley & Sons, Inc: New
Jersey.

Starr, N. (2002).Viewpoint: An Introduction to Travel, Tourism, and Hospitality (4th Edition).

Prentice Hall.

Angelo, R.M. & Vladimir, A. (2007). Hospitality Today: An Introduction. Educational Institute
of American Hotel & Motel.

Barrow, C.M. & Powers, T. (2008). Introduction to Management in the Hospitality Industry.
John Wiley.

Shareenie Shera Abdul Hamid / December 2014 April 2015

HTM130/Introduction to Hospitality

Scheme of Work
REFERENCE/
REMARK

WEEK

TOPIC

METHOD

Week 1
(1st 5th Dec 2014)

1.0Overview of the Hospitality Industry

The scope of the hospitality industry
Characteristics of the hospitality
industry
Corporate philosophy
Career directions in the hospitality
industry

Lecture
Q&A
Discussio
n

Chapter 1
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 1-22

2.0The Tourism and Travel Industry

The relationship of hospitality to
travel and tourism
Roles and functions
The effects of tourisms industry
Components of segments of the
travel industry

Lecture
Q&A
Discussio
n

Chapter 2
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 36-67

Lecture
Q&A
Discussio
n

Chapter 2
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 36-67

Week 2
(8th 12th Dec
2014)

Week 3
(15th 19th Dec
2014)

The Tourism and Travel Industry

(cont)
Marketing and promoting hospitality
and tourism
Ecotourism
Trends in tourism and travel

MID TERM BREAK

(22nd Dec 2014 4th Jan 2015)
*Xmas 25th Dec 2014 / New Year 1st Jan 2015
Week 4
(5 - 9th Jan 2015)
th

Week 5
(12th 16th Jan
2015)

3.0Global Issues and Forces Affecting

Growth
and
Change
in
the
Hospitality Industry
Economic climate
Demographics and socioeconomic
trends

Lecture
Q&A
Discussio
n

Chapter 3
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 72-91

Global Issues and Forces Affecting

Growth
and
Change
in
the
Hospitality Industry (cont)
Psychological trends
Technological trends
Political force

Lecture
Q&A
Discussio
n

Chapter 3
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 72-91
TEST 1
Chapter 1-3

Shareenie Shera Abdul Hamid / December 2014 April 2015

HTM130/Introduction to Hospitality

Lecture
Q&A
Discussio
n

Chapter 4
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 107-132

5.0
The Lodging Management and
Operations
Basic management structure
Key departments and functions
Job descriptions and responsibilities
Referrals and rating systems

Lecture
Q&A
Discussio
n

Chapter 6
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 172-201

6.0The Foodservice Industry

Foodservice Concepts
Restaurant Operations

Week 6
(19th 23rd Jan
2015)

4.0

Week 7
(26th 30th Jan
2015 )

Week 8
(02nd 06th Feb
2015)

Week 9
(09th - 13th Feb
2015)

The Lodging Industry

Hotel development and ownership
Classification of hotels and motels
Trends in hotel development

The Foodservice Industry (cont.)

Managed Service
Culinary and foodservice Operations

Lect
ure

Disc
ussion

Chapter 7 & 8
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 207-263

Lecture
Q&A
Discussio
n

Chapter 7 & 8
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 207-263

Week 10
(16th 20th Feb
2015)

7.0 Recreation, Gaming Entertainment

and Assembly Management
Recreation, theme parks and clubs
Gaming entertainment

Lecture
Q&A
Discussio
n

Chapter 10 &
11
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 319-373

Week 11
(23rd 27th Feb
2015)

8.0 Operational Areas of the

Hospitality Industry
Leadership and Management
Hospitality and Marketing
Human Resource Management
Hospitality Information Technology

Lecture
Q&A
Discussio
n

Chapter 12 &
13
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 412-435

Week 12
(02nd 06th Mar
2015)

Operational Areas of the

Hospitality Industry (cont)
Human Resource Management
Hospitality Information Technology

Lecture
Q&A
Discussio
n

Chapter 12 &
13
Kye-Sung
Chon,
Raymond T.
Sparrow
Pg. 412-435
TEST 2
(Chapter
4&6, 7&8)

Week 13
(09th 13th Mar

**GROUP PROJECT REPORT SUBMISSION & PRESENTATION

Shareenie Shera Abdul Hamid / December 2014 April 2015

HTM130/Introduction to Hospitality

2015)
Week 14
(16th 20th Mar
2015)

Review All Chapters

STUDY WEEK
(23rd 29th Mar 2015)
FINAL EXAMINATION
(30th Mar 17th Apr 2015)

Shareenie Shera Abdul Hamid / December 2014 April 2015

Discu
ssion