Impact of training to improve employee commitment at Tesco plc.

Chapter 2
2.1 Introduction:
The prime aim of this chapter is to evaluate the importance of training in order to improve
employee commitment in context of UK retail sector. In this chapter the will emphasise upon
the five dimensions of the research in order to emphasise upon the research problem. It will
include the impact of training on employee productivity, employee motivation and employee
commitment, employee management relationship and finally employee job satisfaction in the
workplace.
2.2 Employee productivity (Dimension 1)
Beach (2006) observed that The employee productivity has significant impact on employee
well-being and job performance reaches established by the previous researchers. According to
the previous researchers there is a significant relationship between employee training and
productivity. There are some significant determinants that can easily measure the productivity
of the individuals in the workplace based on the supervisors ratings. In making them less
tendency to slow down the work performance, fewer tendencies to shrinking and finally more
involvement and organisational citizenship income present with the less productive
employees. In addition to their reserves positive relationship between training and
productivity of the individuals which is shown continuous interest in the organisation
environment. According to the previous researchers it is also that when the employees are
trained to perform the designated job responsibility then it increases their productivity.
Therefore more training can improve the productivity of the individuals in the workplace. On
the other hand it is also that the productive workers are always satisfied with their art so there
is less transparent work commitment in the workplace. Training plays an important role to
develop of productivity in the workplace. In this stage when the employees are satisfied with
the work then it is possible to get the best possible outcome. In order to improve the
organisational performance and to gain competitive advantage over the competitors employee
training and productivity are the important strategic tool for the organisation. It is observed
by the previous researchers that employee productivity can also join significant contribution
towards the employee motivation in the workplace. In addition to improve the employee

productivity it is significant emphasises upon the employee job satisfaction. By providing

effective training it is possible for the management to double up employee productivity
among the individuals as the employees are committed towards their work. It also enhances
the management to reduce the employee turnover and to increase employee retention in the
workplace. In addition to create employee productivity in the workplace it is significant for
the management to focus upon the intrinsic and extrinsic reward system which may act as
supportive measure besides that training offered by the organisation. Career planning can be
also added an extra mileage towards the improvement of employee satisfaction in the
workplace. On the other hand Boxall and Macky (2007) observed that here is a significant
relationship between employee productivity and training. When there is job satisfaction than
the employees are more committed and productive in their designated job responsibilities. On
the other hand the employees the lower productivity and lower commitment many result of
the less training for the designated job responsibilities. At present change management is
considered to be a new concept in competitive marketplace. It is commonly accepted by the
employees properly trained to adopt the changes. In this context it is significant for the
management to take into account the needs and requirements of the individuals in the
workplace. It is also criticised by the researchers that training itself alone cannot make the
employee productivity in the workplace. There are some other significant determinants that
needs to be emphasised by providing effective training towards the individuals. In this stage
employee needs and expectations needs to be considered while providing training in order to
implement employee job satisfaction in the workplace. In addition to the reward system also
plays a significant role by developing employee productivity . In this stage when the
employees receive the reward according to the expectation then there is an opportunity to
improve the level of employee productivity in the workplace. It is only possible by providing
effective training to give the best possible outcome according to the employers expectation.
Finally training can be identified as one of the significant determinant that can make the
employees more comparable in the workplace and can also improve the willingness among
the individuals to

improve productivity. Therefore it can be observed that there is a

significant relationship between employee training, productivity and performance. The

improvement in productivity can result in degrees obscenities and, effective team work and
higher commitment in the workplace. In this stage if there is a lack of training then the
employees will be less interested in their own. Therefore the productivity is likely to fall.
Some of the researchers has stated that the reward program be defined as the productive
worker. On the strength of productive work is much more however than the employees with

less productivity. . By providing effective training it is possible for the management to

develop productivity among the individuals as the employees are committed towards their
work. It also enhances the management to reduce the employee turnover and to increase
employee retention in the workplace. In addition to create employee productivity in the
workplace it is significant for the management to focus upon the intrinsic and extrinsic
reward system which may act as supportive measure besides that training offered by the
organisation. Carrier planning can be also added an extra mileage towards the improvement
of employee productivity in the workplace. At present change management is considered to
be a new concept in competitive marketplace. It is commonly accepted by the employees
properly trained to adop the changes. In this context it is significant for the management to
take into account the needs and requirements of the individuals in the workplace. It is also
criticised by the researchers that training itself alone cannot make the productivity in the
workplace. There are some other significant determinants that needs to be emphasised by
providing effective training towards the individuals. In this stage employee needs and
expectations needs to be considered while providing training in order to implement employee
job satisfaction in the workplace. In addition to the reward system also plays a significant
role by developing employee job satisfaction . In this stage when the employees receive the
reward according to the expectation then there is an opportunity to improve the level of
employee job satisfaction in the workplace. Sayler (2003) added that It is only possible by
providing effective training to give the best possible outcome according to the employers
expectation. Finally training can be identified as one of the significant determinant that can
make the employees more comparable in the workplace and can also improve the willingness
among the individuals to improve productivity.
2.3 Employee motivation (Dimension 2)
Trevor (2001)stated that employee motivation is considered to be one of the significant
outcomes of employee training in the workplace. By offering training is possible to develop
of skills and knowledge and abilities and all the individuals to perform the job in an efficient
manner. It is also criticised by the researchers that when there is a lack of motivation it is not
possible to give the best possible outcome from the employees even they are trained to
perform the job. Employee motivation is considered to be one of the crucial issues in current
competitive business world. Human resources are considered to be the capital investment for
the company through which it is possible to completely the competitors. In this stage to go
work proper training towards the individuals it is important for the organisation in to invest in

terms of induction, development and finally employee retention. It is significant for the
management to increase the level of employee motivation in order to reduce the operational
cost. It is not possible to repudiate the human resources as there is an extremely crucial for
the organisation. In addition to improve the employee motivation it is significant emphasises
upon the employee job satisfaction. By providing effective training it is possible for the
management to double up employee motivation among the individuals as the employees are
committed towards their work. It also enhances the management to reduce the employee
turnover and to increase employee retention in the workplace. In addition to create employee
motivation in the workplace it is significant for the management to focus upon the intrinsic
and extrinsic reward system which may act as supportive measure besides that training
offered by the organisation. Career planning can be also added an extra mileage towards the
improvement of employee satisfaction in the workplace. On the other hand it is also that
there is a significant relationship between employee motivation and training. When there is
job satisfaction than the employees are more committed and productive in their designated
job responsibilities. On the other hand the employees the lower motivation and lower
commitment many result of the less training for the designated job responsibilities. At present
change management is considered to be a new concept in competitive marketplace. It is
commonly accepted by the employees properly trained to adop the changes. In this context it
is significant for the management to take into account the needs and requirements of the
individuals in the workplace. It is also criticised by the researchers that training itself alone
cannot make the employee satisfied in the workplace. There are some other significant
determinants that needs to be emphasised by providing effective training towards the
individuals. In this stage employee needs and expectations needs to be considered while
providing training in order to implement employee motivation in the workplace. In addition
to the reward system also plays a significant role by developing employee motivation .The
management needs to recognise that individuals as major contributors towards the efficient
achievement of organisational success. In order to get the significant benefit from the human
resources it is essential for the management to deal with employee motivation. At present the
reward system is considered to be one of the attractive issue for the employees and the
primaries and behind motivation. The management needs to emphasise upon the objective
reward system be training that will enhance the employee motivation in the organisation. The
employee job satisfaction, carrier satisfaction in organisational commitment can add as the
important determinant to devil of positive attitude among the individuals. It will also provide
significant influence towards the employee motivation At present competitive marketplace

that is observed that in order to generate revenue and to improve the service level it is
essential to provide necessary training for the individuals in order to make them more
motivated towards the work. In this stage the reward system also act as an significant
determinant and include the level of employee motivation in the workplace. Training plays a
significant role to improve the motivation level of the individuals by the rewording them to
compete with the competitors and to gain competitive advantage. It also influences that
individual personality in the workplace. Training is a significant relationship with the
employee motivation as it leads towards the achievement of organisational goal. Therefore it
is also that than the employees are given proper training their skills and expertise will be
improved. In addition to it is also observed that to increase the job knowledge and skill
training motivate the workforce. It is also observed that employee motivation is considered
the very important for the organisation point of view as it transforms human resources into
action. In addition to obtain the organisational objective it improves the level of efficiency
among the individuals. In addition to it is also absorbed by the researchers that the motivation
is an internal feelings which results in from appropriate training courses. Therefore it is
essential for the management to promote favourable working environment for the individuals
so that they will perform them through proper training and motivation. Moreover it is also
answer that motivation is that technique which has significant impact to improve the
organisational performance through the learning process. The employee job satisfaction, job
involvement and organisational commitment are considered to be the

distinguishable

attitudes of the individuals. In this stage by providing training it is possible for the
management to devil of employee job satisfaction and employee commitment towards their
designated job responsibilities that may increase motivation and make the employs more
vulnerable for the organisation. On the other hand the involvement of the individuals can
influence the job satisfaction and when the employees are more involved with the job given
more satisfied and more committed towards the organisation. Finally the employee
motivation also act as an important determinant to develop of employee willingness and
encouragement of the individual to make them stay in the organisation. The extent of the
organisations already in this and the capital city of making knowledge and ideas widely
available for the employees can reduce the employee turnover and increases the employee
retention in the workplace. Finally it is significant for the management to encourage the
individuals through proper training in order to increase the employee motivation in the
workplace. Moreover to compete in the competitive environment it is significant to offer
necessary training towards the employees in order to create employee motivation in the

workplace there, the research shows that motivation plays an important role towards the
overall success of the individuals as well as the organisation. To transform an in-house the
business there is a significant positive relationship between the training and the employee
motivation.