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COMMON
STRATEGIC GOAL
BAU
PM
PM
Project
Project
Inter-related
Contribute
PM
Project
Strategic
Tool
Programme
Manager
Corporate
Management
PM
PM
PM
Project
Projects
RESPONSIBILITIES
Irreckon
I Interdependencies
SB Strategic Benefits
R Resources
BiRD
R - Risks
Benefits to achieve
Requirements to be met
Deliverables to be produced
E - Economies of Scale
C - Communication Routes
BAU
Project
Programme
And When
Project
Project
Management of Resources
R RvR ITR
R Resources
R - Risks vs Returns
Screening, analysis and financial appraisal of project and programme characteristics in relation to the
organisation strategy;
Prioritisation and/or selection of projects or programmes, given the resources available, and likely
returns and risks;
E Economic
S Sociological
Government Policies
TAXation
Fashion
Population changes
T Technological
L - Legal / Regulatory
E - Ethical/Environmental
New, obsolescence,
eCommerce
new laws,
employment laws and restrictions
Pollution
Job losses
3rd World exploitation
availability
External - Technology
- Legal
- Economic
to Corporate management
BLARB
Business Case
Link to Corp
Authorises
Risk Taker
Benefits Realised
Benefits
Met Time
To Quality
To Cost
elements of context that increase likelihood of success
2.1 Project Success & Benefit Management - 5 uses of Success Criteria & KPIs
Success Criteria are developed during
the Concept phase and support the
Business case.
They are agreed with by Stakeholders
and represent what constitutes success.
They support project Authorisation.
Concept
Planning
Reviews
Handover
& Closeout
Changes
Identify
Identify Stakeholders with an interest in the project. May be internal or external to the
business.
Brainstorm & research
2)
Levels
3)
Priorities
The various interests and power levels need to be evaluated to establish their potential
impact on the project.
Against
For
high
Power
low
Interest
Establish blockers and backers and prioritise those who have the greatest power & interest (
whether +ve or ve.
4)
Action Plans
Develop an action plan and implement it to deal with each stakeholder appropiately.
5)
Monitor
Change Control
Project Plan
Communications Plan
Procurement
Change Control
Project Plan
Communications Plan
Procurement
INITIATE
Identification to identify all significant risks that may
impact the project objectives and gather information
for analysis
Analysis
Qualitative
methods to
determine
probability &
impact of each
risk. Can
prioritise them.
Quantitative
methods to
determine
combined effects
of uncertainties
and risk
Response
Appropriate responses are considered and selected on
the basis of overall benefit. Responses aim to Avoid,
Reduce, Transfer, Accept the risks with a contingency
action.
Execute agreed responses.
Is an Iterative process
IDENTIFY
ASSESS
PLAN
RESPONSES
M
A
N
A
G
E
P
R
O
C
E
S
S
IMPLEMENT
RESPONSES
Reviews,
Audits,
learning,
Improvements
Transfer
Reduction
Acceptance
- Where the risk impact is low or the cost of mitigation is too high.
NOT FOR TOP PRIORITY RISKS !
Contingency
2. Procedures
3. Roles & Responsibilities Make team aware of their roles & responsibilities for
carrying out Q Management actions.
2. Safety Equipment
4. Risk Assessments
5. Accident Book
AIMS
To Control emissions
into atmosphere of
noxious or offensive
substances
2. Safety Equipment
Staff
4. Risk Assessments
aware of
after
equipped with &
extra
trained to
time
use appropriate safety & protective equipment
TM
TM
TL
TM
SL
TM
TM
TM
Accountability, role,
responsibility of team
Diagram of WBS
3.2 Scheduling
Process to determine overall project duration and when activities and events
are planned to happen.
2 Methods :-
Gantt Chart
Network Diagram
Definition
Estimate
refined (=BAF )
Risks &
Contingency
added
Implementation
Estimate
agreed by
Sponsor
Budget Set
Allocated to
WPs
Monitored
EVA
2. Initial Evaluation
3. Detailed Evaluation
4. Recommendation
5. Update Plans
6. Implement
4. Improves Estimates
5. Provides triggers for escalating problems & highlighting successes. Upward Feedback
Could use trend lines.
6. Information to assess whether corrective actions are required.
Capture
Impact on
Q
Escalate
Issue = Threat to project objectives that cannot be
resolved by PM
Monitor
Issue resolution -> Project Steering group
needs
value, priority, time, process
resolved conflict, document
design meets requirements
meets requirements
Better
estimates
when
planning
takes place
Implementation
Estimates
refined by
performance
feedback
Handover
Estimates
almost
certain since
mainly based
on actual /
known
information
Schedule
Risks
Assumptions
Constraints;
Dependencies;
NPV
IRR
The project manager will usually hand over responsibility for the project when the
deliverables have been formally accepted. At this stage the business benefits, defined in
the business case, have yet to be realised. As the sponsor owns the benefits realisation
he should also be responsible for making the business case for the project
The sponsor provides the link between the project and corporate management who
determine corporate objectives. Every project must be aligned to corporate objectives
hence the sponsor is best placed to ensure that the business case supports corporate
objectives.
Financial methods will not address:1. Operational Survival - a project may be needed for operational survival, e.g.
cheaper manufacturing costs, millennium bug.
2. Competitive Survival may need to defend or improve competitive edge to survive,
regardless of financial benefit. Or an new opportunity may arise, = life tag.
3. Quality of Estimates. The investment appraisal techniques are based on estimates of
future in terms of sales, revenue, savings etc. These are a judgement of people and
may not reflect actual outcome.
4. Environmental Factors - Financial methods cannot determine factors in the
environment that may change. PESTLE, legislations, obsolete technology.
5. Stakeholder influence not all stakeholders may be interested in financial aspects,
for instance a new hospital.
Major
Review Points
Estimating Accuracy
Risk
1. Marks the end of the Implementation stage, where the project enters into its
operations environment. The process of handover starts with defining a plan which
will state the process, objectives and may include training, support.
2. The achievement of deliverables are demonstrated, making sure they match
acceptance criteria and that they are accepted.
3. The sponsor formally accepts responsibility for the project and must then ensure
business benefits are achieved.
4. Deliverables are physically delivered to operations and users, including
documentation and are accepted.
5. Training and Support Infrastructure are set up and provided. Ensure product start up
and commissioning.
6.5 Closeout
Finalising all project matters.
Carry out Post Project Reviews.
Re-deploy team
PM Should:
Surplus material should be disposed of
All contract and Purchased orders are finalised
All project accounts are finalised
All documentation archived
Carry out Post Project Reviews.
Performance appraisal of team.
Advantages
Advantages
Advantages
Advantages
Corporate Management
Authorisation
Risk Exposure check
Strategic Overview
Sponsor
PM
Users
Team
6.10 Governance
Ensures that an organisations project portfolio is :aligned to organisations objectives
delivered efficiently
sustainable
Governance of Project Management is a subset of Corporate governance