Energy, Action, Wonder

AutoMobile
Reporting and Analysis; Use Cases
2014 Metricell Limited

Commercial in Confidence

AutoMobile Reports
Built within the AutoMobile mediation platform are a series of automatic
reports generated on demand from the data collected.
To access these reports, simply click on the Network Wide Optimiser
button to open a pop-up window:

From here the user can select which report they wish to generate and
view.
2014 Metricell Limited

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AutoMobile.... Reporting & Analysis

TWO essential areas of data aggregation to pinpoint the
optimisation of your network.......
1. REPORTING instant reports by area, road, MSISDN to rank key trends
What is our actual network performance across key cities?
Live network voice, data & services along any motorway or key route?
Overall Customer Experience for all active AutoMobiles?
2. ANALYSIS automated processing of country wide data to spotlight issues and
problems
Actual coverage not-spots ?
Dropped call problem areas
Missing neighbours
Crossed or misaligned antenna
Live Network QOS for any cell
Drop Call analyser

2014 Metricell Limited

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1. Reporting Active AutoMobiles

Confidential

This report presents the user with a high level overview of each
AutoMobile that has collected field measurements within the
previous 30 days.
Included is the data they have collected such as quantity of call
tests, speed tests and the performance of the data network.

2014 Metricell Limited

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Reporting Motorways/Cities
This report allows the user to quickly analyse how the network is operating
across major transit routes and cities across the three main KPIs
An example: understand how your network performed across the M25 over
the past 30days
How many calls were dropped in London and on which technology?
What was the average signal level experienced along this major transit
route?

2014 Metricell Limited

Data

Confidential

Confidential

Voice

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Service

2. ANALYSIS Use Cases

Network Wide Optimiser; automatic reports & pinpointing
each of......
Service Quality Problem Areas

Poor service coverage areas

Crossed Sectors / Misaligned Antenna
Sites & Cells delivering poor LIVE NETWORK QOS
Missing Neighbour Cell reporting
Sleeping Cell reporting
Excessive Emergency or No Service
Excessive No Data in area

Drop Call Problem Areas

Detailed replay for any Drop Call

Poor Coverage causes Drops
2G<->3G Call Handover causing Drops
Intra & Inter Cell Handover Drops
Drop Calls by technology
Drop Calls versus received signal
Drop Calls versus distance to site

2014 Metricell Limited

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Service Quality; Poor service coverage areas

Here you can see an area of poor signal coverage along this road, this is depicted
using a signal heat map which also includes NO SERVICE locations and marks points
where technology is not reported by the AutoMobile.

2014 Metricell Limited

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Service Quality; Crossed Sector/Misaligned Antenna

This report draws up a list showing where potential crossed sectors are hindering
network performance. The table shows the Cell ID along with the azimuth and how
many points have been collected outside the expected serving area of that sector.
Each measurement point to connected to the site by a colour coordinated line
allowing for easy identification of a crossed sector or misaligned antenna and the
area it is serving.

Purple and
Green Sectors
are crossed

2014 Metricell Limited

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Service Quality; Network quality QOS

This report compares Live Network QoS across planned service area & minimum
expected signal (actual rxlev across service area, where and when Drops occur
and more)
Identify which sites have very poor close in coverage

2014 Metricell Limited

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Service Quality; Missing Neighbours

The calls are being dropped due to an
unexpected server providing low signal at
that location. Missing neighbours could be
causing this unexpected site to be the
serving site at this location.

The Highlighted site provides No

Service in a location where calls are
being dropped.

2014 Metricell Limited

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Service Quality; Sleeping cells

Even with a small dataset the AutoMobile helps to
highlight known problem areas as well as identifying
new ones. For example, a dropped call has been
noted on the image to the left. While the same area
on the signal map below shows very low signal
across this area.

The low signal is unexpected as there is a

cell located in very proximity to the road,
perhaps the site highlighted may be a
sleeping cell.

2014 Metricell Limited

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Service Quality; Service Areas

Site, Sector and Link options display which site each measurement point was
connected to allowing the easy identification of sites that are not serving across key
expected service areas.

2014 Metricell Limited

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Drop Call Problem Areas; Excessive Repeated Drop Calls

Display all Call Tests collected from the AutoMobiles
Zoom to red/black areas of which indicate high levels of dropped
calls
Quick and easy to build up a heatmap of your voice network

2014 Metricell Limited

www.metricell.com

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Drop Call Problem Areas; Low Signal Causing Dropped Calls

2014 Metricell Limited

Confidential

View how the service

levels effect call quality
which leads to Dropped
Calls

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Confidential

Densely cluttered areas can

attribute to Dropped Calls, in this
example a wooded area
Received signal levels are affected
as a result leading to an increase in
Dropped Calls

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Drop Call Problem Areas; Detailed replay of any Call

When zoomed in, click on any call event to view a
detailed analysis of the entire call duration
A network optimizer process attempts to try and identify
reasons why call have been dropped
Possible Reasons are:
Failed handover during call
2G/3G/4G received signal too
low to maintain call
Not on nearest site which was
just X Km from this point
Potential missing neighbour
Car moving at high speed and
this may have caused the drop
Known repeat problem are fro
Dropped Calls
No obvious causes for this
Dropped Call
2014 Metricell Limited

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Drop Call Error Codes & Cause Identification;

Network Wide Optimiser reports the (expected) cause of ALL Dropped
Calls.........
Phone reported causes.....
NOT_DISCONNECTED
INCOMING_MISSED
NORMAL
LOCAL
BUSY
CONGESTION
MMI
INVALID_NUMBER
NUMBER_UNREACHABLE
SERVER_UNREACHABLE
INVALID_CREDENTIALS
OUT_OF_NETWORK
SERVER_ERROR
TIMED_OUT
LOST_SIGNAL
LIMIT_EXCEEDED
INCOMING_REJECTED
POWER_OFF

2014 Metricell Limited

Network reported causes.....

OUT_OF_SERVICE
ICC_ERROR
CALL_BARRED
FDN_BLOCKED
CS_RESTRICTED
CS_RESTRICTED_NORMAL
CS_RESTRICTED_EMERGENCY
UNOBTAINABLE_NUMBER
CDMA_LOCKED_UNTIL_POWER_CYCLE
CDMA_DROP
CDMA_INTERCEPT
CDMA_REORDER
CDMA_SO_REJECT
CDMA_RETRY_ORDER
CDMA_ACCESS_FAILURE
CDMA_PREEMPTED
CDMA_NOT_EMERGENCY
CDMA_ACCESS_BLOCKED
ERROR_UNSPECIFIED

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2G-> 3G Handover fail

3G-> 2G Handover fail
Inter Cell HO fail
Intra Cell HO fail
Intra Site HO fail
Inter Site HO fail
Low 2G Measured Signal Fail
Low 3G Measured Signal Fail
Low 4G Measured Signal Fail
Low 2G Planned Signal at Location
Low 3G Planned Signal at Location
Low 4G Planned Signal at Location
Call not on best predicted site
Possible missing neighbour
Mobile moving greater than 70mph
Known location of repeat dropped calls
No obvious causes for dropped call

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Benefits....AutoMobile OPTIMISATION
To UPDATE.....Hassle free way of understanding network
performance
Simply plug in and start measuring QoS
Quick and powerful analysis
Simply click and the report is generated

New Insight into your network

New data collection points let you truly understand your customer
experience

Reduction in drive test costs

No need for costly expensive equipment or specialised labour

Easy to interpret instant results via a web-based interface

Easy-to-understand Key Quality Indicators, without the need
for laborious post-processing.
2014 Metricell Limited

www.metricell.com

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Would you like to know more?

Call: +44 1403 251 494

Email: sales@metricell.com
Visit: www.metricell.com

2014 Metricell Limited

www.metricell.com