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Documente Cultură
Beneficial,
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The Pardoner & Forgiver.....
PROJECT ON:
IMPLEMENTATION OF MANAGEMENT
FUNCTIONS
IN
Submitted to:
Group “ACER”
Group Members:
Usman Yousaf GR
M. Imran Butt
Saad Arif
M. Wasim Ijaz
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Waheed Zafar
Jahanzeb Haider
Iqbal
Atif
PLASTIC FILMS
3
IMPLEMENTATION OF MANAGEMENT
CONTENTS PAGE #
EXECUTIVE SUMMARY 5
ACKNOWLEDGEMENT 6
INTRODUCTION 7
VISION STATEMENT 8
MISION STATEMENT 9
MASTER’S UNITS 13
MANAGEMENT FUNCTIONS 18
PEST ANALYSIS 25
BCG MATRIX 28
SWOT ANALYSIS 33
CONCLUSIONS 39
RECOMMENDATION 40
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EXECUTIVE SUMMARY
using their departments in carrying out the policies and procedures set by
BUSSINESS era, the organizations use their all departments as a tool. Also
to get maximum output from the workers and the team members. All
& ROOF range of tiles . This range based on future technology, is being
launched for the first time in the world. A pride not only for MASTER but for
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the entire nation, this new addition will revolutionize the life and life style of
our people.
ACKNOWLEDGEMENT
All the praises are for Almighty Allah, The most compassionate, the most
Merciful and Magnificent. We are humbly thankful to Allah who enabled us to seek
knowledge.
We also acknowledge the efforts of, MR. SHAFIQ head of the Human
Resource Department at Master Plastic Limited.
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INTRODUCTION
FOUNDATION
OF
VISION STATEMENT
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provide packing material of superb nature which has unmatched
features.
MISION STATEMENT
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• Highly ethical, safe environment friendly and socially
responsible business practices.
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According to research study conducted by us in 2002, a huge
our level best to fulfill this gap by giving top quality products to
resources and fill this gap not only with quality but also with
affordability.
Master’s Units
1. MASTER SANITARY FITTINGS INDUSTRIES LIMITED
LTD.
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Owners Of Master Group Of
Industries
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• MASTER SANITARY FITTINGS INDUSTRY is managed and
controlled by Sheikh Akbar and Sheikh Asghar Iqbal.
2. Ceramic Material
3. Baby Diapers
7. Bathroom Accessories
8. Ballpoint Pencils
ORGANIZATIONAL PROFILE
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Authorized Share Capital 2500000
We have selected Master Plastic Pack Limited for the following reason :
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• Better working conditions
• Cooperative staff
CEO
The CEO of Master Plastic Pack Limited is Sheikh Pervez Iqbal.
He has a vast experience of handling CPP plants. He is guiding
his management of the company from the front. The managers
consult him in all important matters regarding the operations of
the company.
General Manager
The General Manager of the company is Mr. Izhar Ahmad Khan.
His qualification is MBA. He is a very dynamic man and is very
much dedicated to his profession. He is a graduate of the IBA
Karachi. He has played a key role in the setting up of the plant.
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Number of Employees
Currently, there are about 80 employees working in the
factory.
• Free Medical
• Free Food
MANAGEMENT FUNCTIONS
1. PLANNING
MASTER’S Management starts with planning. They always say that
Good management starts with good planning.
First of all, Figure out what your goal is (or listen when your boss tells
you). Then figure out the best way to get there.
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• What resources does MASTER have?
• Will putting four workers on a task that takes 14 hours cost less
than renting a machine that can do the same task with one worker in 6
hours?
• They always look at all the probable scenarios. Plan for them.
Figure out the worst possible scenario and plan for that too. Evaluate
their different plans and develop what, in their best judgment, will work
the best and what organization will do if it doesn't.
2. ORGANIZING
3. LEADING
Now flip the "ON" switch. Tell people what they need to do.
• What to start?
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• Have you arranged the sections?
4. CONTROLLING
Problems will come up. Someone will get sick. A part won't be
delivered on time. That is why they developed a contingency plan
in the first place. The manager, have to be always aware of what's
going on so he / she can make the required adjustments.
DEPARTMENTS
There are five departments working in Master Plastic Pack.
o Marketing department
o Production department
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o Finance department
o Accounts department
o HR department
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mentally as well as physically to do the job. The HR owes its
primary responsibility to give the energetic employees to the
management in the best interest of the organization.
DEPARTMENT CHART
HR Manager
MTO MTO
MTO
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RECRUITMENT & SELECTION PROCESS
1 Job analysis
2 Job specification
3 Submission of C.V’S
4 Polling
5 Testing & interviewing
6 Post interviewing process
7 Job rotation procedure
8 Orienting employees
9 Training
10 Probation period
11 Salary
12 Inter-departmental transfer
13 Performance Appraisal
Number of Employees: 4
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We provide the medical facility to the employees who are working in our
organization and they are performing their duties for the Goodwill of our
organization.
• The decision making process in our organization is totally centralized
that means the employees are not involved in the decision process.
• Rules and regulations are very strict and must be obeyed by all the
employees simultaneously.
• If there is a violation of rules then there may be some kind of
punishment for the employees.
• Employees are sometimes appreciated if they suggest some good
amendments.
• We have proper training system for the orientation of the new
employees which are fully unaware of their duties.
• There is no any kind of incentives for the employees of the
organization but they are compensated when they perform overtime duties.
• There is no transportation facility for the employees but employees
are facilitated with TA/DA and other transport facilities for the business
operations of the organization.
• No parties and functions are held in the organization.
According to our point of view the HRM department of this organization is not
as much effective as it should be. The employees are not satisfied with the
salary package and facilities offered by the organization. There is lack of self
motivation in the employees as they are not free to perform the duties with
their own consent.
PEST ANALYSIS
OF THE ORGANIZATION
• POLITICAL ENVIRONMENT
• ECONOMIC ENVIRONMENT
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• SOCIAL ENVIRONMENT
• TECHNOLOGICAL ENVIRONMENT
1. POLITICAL
It is the policy of the MASTER’S to strictly comply with all laws
and regulations relevant to their activities. They participate in
discussions on legislation and regulations between national
organizations, government representatives, industry, the scientific
world and consumer associations. They also apply this policy to
environment related matters.
2. ECONOMIC
MASTER respects the economy and is committed to economically
sound business practices throughout the country, thus taking into
account the need to walk with economy.
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This commitment is put into practice by considering local legal
requirements as a minimum standard. If these do not exist, their
internal rules, adjusted to local conditions, apply.
3. SOCIAL
Master is taking measures for well being of country
product.
4. TECHNOLOGICAL
MASTER has strong believe on innovations. They think that no one
organization can survive in the market until it is innovative. So for
this purpose MASTER has its own innovation means R&D
department in the organization
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So it is using high level technology for the betterment of its
industry as well for benefit of human beings working in production
field with the aim of improving attributes of tiles such as quality,
size, categories so that there will be ease of processing and
production.
BCG MATRIX
This is a method used to evaluate the performance of the organization
on the basis of its growth rate and market share. This method was
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introduced by the Boston Consultant Group. On the basis of this
evaluation method, organizations are classified into four categories.
These categories are:
• STARS
• CASH COWS
• QUESTION MARKS
• DOGS
STARS
Stars are high growth businesses or products competing in markets
where they are relatively strong compared with the competition. Often
they need heavy investment to sustain their growth. Eventually their
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growth will slow and, assuming they maintain their relative market
share, will become cash cows.
CASH COWS
Cash cows are low-growth businesses or products with a relatively high
market share. These are mature, successful businesses with relatively
little need for investment. They need to be managed for continued
profit - so that they continue to generate the strong cash flows that the
company needs for its Stars.
QUESTION MARKS
Question marks are businesses or products with low market share but
which operate in higher growth markets. This suggests that they have
potential, but may require substantial investment in order to grow
market share at the expense of more powerful competitors.
Management has to think hard about "question marks"; which ones
should they invest in? Which ones should they allow to fail or shrink?
DOGS
Unsurprisingly, the term "dogs" refers to businesses or products that
have low relative share in unattractive, low-growth markets. Dogs
may generate enough cash to break-even, but they are rarely, if ever,
worth investing in
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OUR OBSERVATIONS
Goodwill of the Organization
Organizational Culture
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The organizational culture which we observed at Master Plastic Pack
does not seem to meet the definition of the strong culture. Though the
size of the organization is small and also the organization is still new,
there are visible lapses in the organizational culture. Few examples of
this which we closely observed are:
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• Planning
• Organizing
• Leading
• Controlling
There are three levels of manager i.e. Top level manager, Middle
level managers and First level managers. In a traditional
organization, the top level managers are responsible for decision
making that affect the whole organization; the first level managers
govern the activities of the non-managerial employees while the
middle level managers act as a bridge between the top and the
first level managers.
Decision Making
SWOT ANALYSIS
A scan of the internal and external environment is an important
part of the strategic planning process.
• Strengths (S)
• Weakness (W)
Those external to the firm can be
classified as
• Opportunities (O)
• Threats (T)
Such an analysis of strategic
environment is referred to as a SWOT
analysis.
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matching the firm’s resources and capabilities to the competitive
environment in which it operates. As such, it is instrumental in strategy
formulation and selection.
STRENGTHS
• This department is headed by a professional manager who is very
much dedicated to his work.
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• Finance department has enough funds to fulfil its current
financial liabilities and to make advance payments for its raw material
purchase.
• The organization has not to pay interest charges and most of the
payments are made by the finance of the owners.
• Due to efficient management of the finance department, the
organization’s profits are increasing by 15%.
• The department constantly examines the changes in the
organization’s environment and development and develops strategies
to minimize the effect of harmful changes in the economic
environment.
• The medical facilities are provided to the employees by the
organization.
• Neat and clean environment is provided during the working
hours.
• Newly hired employees are trained.
• Very clear working hours are defined by the organization.
• Latest introduced technologies
WEAKNESSES
• The marketing team consists of only 10 employees which are
insufficient to cover the whole market.
• The marketing managers are not paid any commission but are
working on fixed salaries.
• The in charge of the production department is a DAE (diploma of
associate engineering instead of a B.Sc. engineer.
• Due problem of electricity there is large consumption of gas and
oil which result in the heavy cost of production.
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• Machine parts are not available in the Pakistan as the whole
plant has been imported.
• There is large wastage of raw material due to breakdown of
electricity.
• The production is low as compared to the capacity of the plant.
• This department is facing problems due to shortage of funds and
they cannot import raw material on large scale to create strategic
reserves stocks.
• This department has not been able to fulfil its commitments with
the banks due to which the organization has failed to develop
credibility of banks.
• This department is not given autonomy to decide on major
financial issue and is mostly interrupted unnecessarily by the owners.
• This department is run only by 3 persons; one is the finance
manager and two clerks who are not appropriately qualified and also
lack good communication skills.
• There is no incentive for the employees. The salary package is
fixed for all the members of organization.
• Decision making is totally centralized.
• Employees are not allowed to involve innovative and risky tasks.
• Employees are not satisfied.
• Rules are not implemented on all the employees simultaneously.
OPPORTUNITIES
• The marketing department of Master has bright prospects for
increasing sales due to absence of competitors in Punjab.
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• By exporting to the neighbor countries like Afghanistan, the
market cans expanding significantly.
• The organization can expand its production as there are few
competitors in the market.
• If the organization makes variation in its products then it can
earn more profits.
• Now a day’s snack bar and others are commonly used so they
can produce more industrial.
• Increase in demand
• The technology they are using has been introducing first in the
Pakistan.
• The department can increase its efficiency by hiring he right
type of team with coordinated working.
• The department can take advantage of the current environment
and get loan from bands.
• A successful example of professional financial management
team is working at Mater Tiles. So, this organization should be good
working relationship between the CEO and the finance department
and they should benefit from each other’s experience.
• The department can hire more professional MBA officials with
excellent communication skills.
• This department should regularly be using the statistical and
economic tools to evaluate the current business level and the desired
level and should then recommend strategies for improved
performance.
• They can expand their business exposure because there are
only two competitors in the market.
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• Due to the goodwill of MASTER they can enlarge their business
activities.
• Now a day’s snack bar and others are commonly used so they
can produce more industrial.
• Increase in demand.
THREATS
• The new competitors in the field of CPP Plastic can lead to
diminishing sales of Master.
• The marketing employees are working on fixed salaries due to
which they are dissatisfied and may leave the organization in case
they get an attractive offer from their incoming competitors.
• New competitors can also in the market as there is less
competition is market.
• There is threat of war on the whole of the country.
• Economic conditions are not stable in the country which is
increasing the cost of production.
• The finance department has bad reputation regarding the
repayment of bank loans due to which it has to face tight financial
circumstances.
• Lack of proper planning for the future can lead to problems
because more competitors are on the verge of entering this business.
• It seems that the department as restricted itself only to the
inside of the organization. This department should have linkage with
other organization as well to learn the things from them.
• Threat of war
• Political instability
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• Rising inflation rate
• Recession of banks
• Economic instability in the country
CONCLUSIONS
RECOMMENDATIONS
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• The organization should allow its employees to do something
new.
• The employees should have the freedom to share their views
with the management about improving the performance of the
organization.
• The organization should make use of more electronic linkages
like websites etc.
• The owners should not interfere more in the work of managers
and they must be given the freedom of thought and action.
• They should be more skilled and specialized employees in every
department of the organization.
• The employees of the organization seem to be dissatisfied with
their salaries. The salaries have to be increased according to their
performance to retain them in the organization otherwise they will
leave the organization in case they are offered a better salary
package in any other organization.
• The raw material which the organization is importing from
Singapore and Belgium is now also produced in India and is
offered at a very low price as compared to the other countries.
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