Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

What is an Organization?

Distinct
Purpose

Deliberate
Structure

People

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Types of Organizations
Publicly held organizations

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Types of Organizations
Publicly held organizations

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Types of Organizations
Publicly held organizations
Privately held organizations

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Types of Organizations
Publicly held organizations
Privately held organizations
Public sector organizations

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Types of Organizations
Publicly held organizations
Privately held organizations
Public sector organizations

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Types of Organizations
Publicly held organizations
Privately held organizations
Public sector organizations
Subsidiaries

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Types of Organizations
Publicly held organizations
Privately held organizations
Public sector organizations
Subsidiaries

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Traditional vs New Organization

Traditional
Attitude tow ards change
If its w orking dont change it
Attitude tow ards new ideas
If it w asnt invented here, reject it
Whos responsible for innovation Traditional areas such as R&D
Main fear
Making mistakes
Competitive advantage
Products and services
Managers job
Control others

New
If you arent changing, it w ont be w orking for long
If it w as invented or reinvented here, reject it
Everyone in the organization
Not learning and not adapting
Ability to learn, know ledge and expertise
Enable others

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Who are Managers?

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Who are Managers?

Organizational members who oversaw and directed the
work of other members (OLD DEFINITION)
Someone who works with and through other people by
coordinating their work activities in order to accomplish
organizational goals (NEW DEFINITION)

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Types of Managers
First-line Managers
Are at the lowest level of management and manage the
work of nonmanagerial employees

Middle Managers
Manage the work of first-line managers

Top Managers
Are responsible for making organization-wide decisions
and establishing plans and goals that affect the entire
organization

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Types of Managers
Top
Managers
Middle
Managers
First-Line Managers
Nonmanagerial Employees

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

What is Management
Refers to the process of coordinating and integrating
work activities so that theyre completed efficiently and
effectively with and through other people.
Efficiency
Doing things right

Effectiveness
Doing the right things

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Efficiency and Effectiveness

Efficiency (Means)

Effectiveness (Ends)

Resource
Usage

Goal
Attainment

Low Waste

High Attainment

Management Strives for:

Low Resource Waste (high efficiency)
High Goal Attainment (high effectiveness)

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Management Functions
Planning
Defining goals, establishing strategies to achieve goals,
developing plans to integrate and coordinate activities

Organizing
Arranging work to accomplish organizational goals

Leading
Working with and through people to accomplish goals

Controlling
Monitoring, comparing, and correcting the work
Lecture 1: Introduction to Organizations and Management
IE 31: Industrial Organization and Management

Mintzbergs Management Roles

Interpersonal Roles-managerial roles that involve
people and other duties that are ceremonial and
symbolic in nature
Figurehead
Leader
Liaison

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Mintzbergs Management Roles

Informational Roles-managerial roles that involve
receiving, collecting, and disseminating information
Monitor
Disseminator
Spokesperson

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Mintzbergs Management Roles

Decisional Roles-managerial roles that revolve around
making choices

Entrepreneur
Disturbance handler
Resource allocator
Negotiator

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Katzs Management Core Skills

Technical skills
Knowledge and proficiency in a specific field

Human skills
The ability to work well with other people

Conceptual skills
The ability to think and conceptualize about abstract
and complex situations concerning the organization

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Katzs Management Core Skills

Top
Managers

Conceptual
Skills
Human
Skills

Middle
Managers

Technical
Skills

Lower-level
Managers
Importance

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management

Why Study Management?

All Sizes of Organizations
Small

All Organizational Areas

Manufacturing Marketing
Human Resources Accounting
Information Systems etc.

Large

All Types of Organizations

Management
Is Needed
in...

Profit

Not-for-Profit

All Organization Levels

Bottom

Top

Lecture 1: Introduction to Organizations and Management

IE 31: Industrial Organization and Management