Question Bank For OB

Q.1 Define the following terms briefly:

1. OCB
2. Utilitarianism
3. Collectivism
4. Grapevine
5. Span of Control
6. Halo effect
7. Social loafing
8. Perception
9. Group
10. Emotional Labor
11. Virtual teams
12. Instrumental Values
13. Machiavellianism
14. Culture
15. Stereotyping
16. Power distance
17. Social loafing
18. Hindsight bias
19. Negotiation
Q- 2 Explain the concept of Learning and discuss Classical Conditioning theory
of learning briefly.
Q.3 Write short notes on
(1) Response to Job dissatisfaction
(2) Analyze advantage & challenges of electronic communication.
Q-4 Explain the Hofstedes framework for assessing the culture briefly.
Q- 5 Explain Matrix organization structure and discuss its strengths & weaknesses.

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Q.6 Explain the term Motivation. Discuss Maslows hierarchy of needs theory
with its limitations.
Q-7 Explain the concept of Johari window & discuss it briefly.
Q.8 Explain the group development model with each stage in detail.
Q-9 State the differences between followings:
1. Emotions & Moods
2. Group & Team
Q-10 Explain Channel richness. Discuss how manager can use various channels
with suitable example.
Q-11 Explain Managerial Grid in detail.
Q- 12 Explain the term Leadership. Explain the Trait Theory of leadership.
Q-13 Explain trust dimensions and discusses different types of trust.
Q- 14 Explain the concept of power and also discuss different types of power in
detail.
Q-15 What is Negotiation? Explain the process of Negotiation.
Q-16 What is Stress? Discuss what organizations can do to reduce employees
stress?
Q-17 Briefly explain the evolution of Organizational Behavior and the various
fields contributing to the field of OB
Q-18 Briefly explain the Impact of Values and attitude on Organizational Behavior
of an individual.
Q-19 Briefly explain any two Content theories of Motivation.
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Q-20 Briefly explain the Big Five Model of Personality.

Q-21 Briefly explain the factors influencing perception.
Q-24 Explain the different types of teams and their importance in an organization.
Q-25 Explain Mintzbergs Stages and Routines in decision-making.
Q-26 Define Power and explain the different types of Power.
Q-27 What is Politics? Is Organizational Politics good or bad? Why?
Q-28 What is Stress? What are the consequences of Stress?
Q-29 Briefly explain Organizational Culture? Explain the different types of
cultures prevailing in organizations.
Q-30 Path Goal leadership theory explains the impact of leadership on
performance. Justify.
Q-31 Briefly explain the term Leadership. Explain the Trait Theory of
leadership.
Q-32 Briefly explain Organizational Climate. Explain how the structure and
culture of an Organization are related.
Q-33 What are the main strengths and weaknesses for Indian organization culture?
Q-34 Behavior is generally predictable, so there is no need to formally study
OB. Why? Is the statement wrong?
Q-35 What are the major job attitudes? In what ways are these attitudes alike?
What is unique about each?
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Q-36 What is Transactional Analysis? What are the basic components of TA which
are useful for human development?
Q-37 What are values? Define in brief, types of values as per RVS (Rokeach Value
Survey).
Q-38 How can you relate Herzbergs two factor theory of motivation to the
Maslows need hierarchy?
Q.39 How do the contemporary theories of work motivation complete one
another? Explain their integration.
Q-40 How teams are differing than groups? What types of teams playing important
role in todays quality management?
Q.41 What is perception? Identify various shortcuts individuals use in making
judgments for others and how these shortcuts are applicable in organization?
Q-42 Explain Johari window as an effective tool for improving quality of
communication
Q.43 What is stress? Explain a model of stress (management) to understand it
better.
Q-44 Write short notes on any TWO
1. Power and politics a relationship
2. Conflict- management techniques
3. Sources of emotions and moods
Q.45 How is contingency approach differing from early behavioral theories of
leadership? Explain any ONE contingency theory in brief.
Q-46 A strong culture affects an organizations efforts to improve diversityComment on the sentence.
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Q.47 What roles contemporary leaders play in organization? Is there any attention
ethics received by those roles?
Q-49 Discuss how Big Five Model of personality predicts behavior at work.
Q-51Identify similarities and differences among Maslows need hierarchy theory;
ERG theory and McClellands need theory.
Q-52 Describe various plans of motivating employees.
Q-54 What is transformational leadership? How is it different from transactional
and charismatic leadership?
Q-55 Discuss in brief Team Effectiveness Model.
Q-56 What are the central view points and limitations of contingency theories of
leadership?
Q.57 Briefly discuss the factors that influence political behavior.
Q-58 Outline conflict management techniques.
Q-59 Explain negotiation process in detail.
Q-60 Describe the five bases of power.
Q-62 Discuss functional and dysfunctional effects of culture.
Q.63 Identify challenges and opportunities managers have in applying OB
concepts.
Q-64 Explain the factors that create and sustain an organizations culture.
Q- 65 Explain socialization model in detail
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Q-66 How does dominant culture differs from subculture? In your answer be sure
to define both terms. How does organizational culture develop? What four steps
commonly occur?
Q-67 What are the three critical situational variables identified by Fiedler? If these
are very favorable, what is most effective style to use?
Q-68 Define resistance to change? Explain Lewins three step model to managing
organization change.
Q- 69 What are the individual and organizational approaches to managing stress?
Q-70 What are the nine power or influence tactics?
Q-71 Define group decision making. Describe strength and weaknesses of group
decision making?
Q-72 How do we typically measure personality? What factors determine
personality?
Q-73 What forces act as stimulants to change and what is difference between
planned and unplanned change?
Q-74 What is negotiation? What are the differences between distributive and
integrative bargaining?
Q-75 Define conflict. What are the difference among the traditional, human
relation and interactionist view of conflict?
Q-76 What is impression management? What are the techniques for managing
impression?
Q-77 What is organizational culture? What are the ways of cultural transmitted to
employee?

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Q-78 What causes job satisfaction? For most people, is pay or the work more
important?
Q- 79 What is transactional analysis? Describe in detail three transactions among
child, parent and adult.
Q-80 What is political behavior and how would you distinguish between legitimate
and illegitimate political behavior?
Q-81 Describe the factors that influence political behavior.

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Question Bank for POM

Q-1 Thought contribution of Taylor & Fayols Principals of Management.
Q-2 Define Ethics and Social Responsibility. What are the different tools of
Ethics?
Q-3 What are the objectives of Planning? Explain Planning Process.
Q-4 What is organizing? Give its nature and clarify formal & informal
organization.
Q-5 Examine various types of Business Organizations in Modern Era.
Q-6 Explain Decentralization and Centralization. What are the factors influencing
decentralization?
Q-7 Write a note on the following:
1. Planning Premises
2. Line and Staff Authority
3. Forecasting
Q-8 Write a short note on the BCG portfolio matrix
Q-9 What is meant by Departmentalization? Explain various types of
Departmentalization.
Q-10 What is motivation? Explain the Maslows needs hierarchy to classify the
concept of motivation
Q-11 What is leadership? Explain types of leadership
Q-12 Give an insight on International Management and global theory of
Management.
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Q-13 Being an efficient HR manager, how do you select a right man at the right
job?
Q-14 PERT is a management invention that takes basic principles and knowledge
and, through design to get a desired result, comes up with a useful technique of
planning and control. Analyze PERT with this in mind.
Q-15 Briefly describe the communication process model
Q-16 Write a note on control as a feedback system. How budget helps as a
controlling device?
Q-17 Is management Science or Art? Why do we need it?
Q-18 Examine, tools of ethics in management, with discussing Taylors
contribution.
Q-19 As an efficient manager discusses nature and purpose of planning.
Q-20 Explain objectives, strategies & policies as components of planning.
Q.22 What is organizing? Examine its nature & process.
Q-23 Differentiate: 1. Formal v/s Informal organization 2. Centralization v/s
Decentralization
Q.24 Why conflict arises between line and staff authority?
Q-25 Being an efficient HR manager, how do you select a right man at the right
job?
Q.26 Define: Directing & Examine, Types of Leadership
Q-27 What is motivation? Explain the Maslows needs hierarchy to classify the
concept of motivation.
Q.28 What is communication? Explain ideal communication process.
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Q-29 Describe the role of electronic media in communication, with enlisting

guidelines for effective communication.
Q.30 What is controlling? Explain its process.
Q-31 Write on Budget as a control technique
Q-32 Explain the requirements for effective control.
Q-33 Briefly explain: 1. Reporting 2. IT in controlling
Q-34 Elaborate on the scientific management school of thought.
Q-35 Differentiate between management and administration.
Q-36 What do you understand by the term Business ethics. Elaborate on ethical
theories.
Q-37 Differentiate between global, international/multinational and domestic
organization.
Q-38 Elaborate on the steps in the selection process.
Q.39 Explain the strategic planning process.
Q-40 What are the assumptions of theory X and theory Y .State your reasons for
agreeing or disagreeing with these assumptions. What are misunderstanding of
these theories?
Q-42 Explain the biases or errors in decision making.
Q.44 What are the factors influencing the span of management.
Q.45 Write a short note on Fiedlers Contingency approach to Leadership.
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Q-46 Write a short note on the learning organization.

Q-47 Explain briefly the basic control process.
Q-48 Write a note on the evolution of management thought.
Q-49 Explain functions of Managers.
Q.50 What are the evolving concepts of MBO?
Q-51 Explain steps in planning.
Q-52 What is Strategic Planning Process?
Q.53 Explain departmentation by geography, customer group and product.
Q- 54 Write a note on authority and power.
Q.55 Describe formal & informal organizations and discuss pros and cons of both.
Q-56 What is meant by reengineering the organization?
Q.57 What is job enrichment? Explain limitations of it and also explain how it can
be made effective.
Q.59 Define is leadership and explain styles based on use of authority.
Q-60 Define communication. Explain communication process and purpose of
communication in organization.
Q.61 Write a note on control as a feedback system. How budget helps as a
controlling device?
Q-62 What are the tools and techniques of improving productivity?
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Q.63 Explain Productions Management and Operations Management and

differentiate between them.
Q-68 Differentiate: Administration v/s Management.
Q.70 Explain the importance of Forecasting & Decision-making in management.
Q-71 What is organizing? Give its nature and clarify formal & informal
organization.
Q.72 Depict your understanding for organization chart & organization structure.
Q-73 Explain various Departmentation by different strategies.
Q.74 Differentiate Centralization v/s Decentralization.
Q-75 Write note on, Delegation of Authority.
Q.76 How do you select a right man at the right time at right place?
Q- 77 Elucidate the requirements of Effective controlling.
Q.78 Explain Budget as Control technique.
Q-79 Give role of I.T. in Controlling.
Q.80 Explain the impact of Globalization & Liberalization on Modern Business
Environment.
Q-81 Discuss the International Management & Global theory of Management.
Q.82 Examine the important features of Bureaucratic administration and describe
its dysfunctional consequences.
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Q.83 While certain aspects of management make it a science, certain others

which involve application of skill make it an art Comment.
Q-84 Explain the importance of Business Ethics. What are the tools of ethics?
Q-85 Discuss the contribution of Human Relations Movement in development of
management thought.
Q.86 Why is Planning important? What are the various steps involved in planning?
Q-87 Write a detailed note on Management by Objectives.
Q.88 Write a detailed note on Forecasting.
Q-89 Administration essentially is a decision making process Elucidate the
statement.
Q.90 What is meant by Departmentalization? Explain various types of
Departmentalization.
Q-91 Explain Line, Staff and functional authority.
Q.92 What do you understand by Span of Management? How is this taken into
account in organization structure?
Q-93 Write a note on Managerial Effectiveness.
Q.94 What are the essentials of an effective control system?
Q-95 Evaluate Budget as a technique of control.
Q.96 Write a note on Global Theory of management.
Q-97 What is meant by Direct and Preventive control?
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Q.98 Define planning and explain the steps involved in Planning?

Q-99 Write a detailed note on process of Managing by objectives?
Q 100 Explain the Strategic policies & planning.
Q.101 What is the nature and purpose of formal & informal organization premises?
Explain the different types of organizational structures?
Q-102 What is benefit and limitation? Explain the classical and the task
technology approach in detail?
Q.103 Explain Decentralization and Centralization. What are the factors
influencing decentralization?
Q-104 Write a note on advantages of delegation and what are the barriers to
delegation?
Q.105 Explain briefly the motivation techniques.
Q-106 Write a note on Maslows hierarchy of needs with diagram?
Q.107 What is leadership? Explain types of leadership.
Q-108 Describe communication? Explain the role of effective communication in
the organization.
Q.109 Briefly explain the system and process of controlling?
Q.110 Write a detailed note on Globalization and Liberalization?
Q.111 Discuss the role of Budgeting as a Control Technique?
Q-112 Give an insight on International Management and global theory of
Management.
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Q-113 What is benefit and limitation? Explain the classical and the task technology
approach in detail?
Q-114 Explain Decentralization and Centralization. What are the factors
influencing decentralization?
Q-115 Write a note on advantages of delegation and what are the barriers to
delegation?
Q-116 What is leadership? Explain types of leadership
Q-117 Describe communication? Explain the role of effective communication in
the organization
Q-118 Briefly explains the system and process of controlling?
Q-119 Write a detailed note on Globalization and Liberalization?

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Case Study
Arvind Malhotra has a position on the corporate planning staff of a large company
in a high technology industry. Although he has spent most of his time on longrange, strategic planning for the company, he has been appointed to a task force to
reorganize the company. The President and the Board of Directors are concerned
that they are losing their competitive position because of an outdated organization
structure. Being a planning expert, Arvind convinced the task force that they
should proceed by first determining exactly what type of structure they have now,
then determining what environment the company faces, now and in future and then
designing the structure. In the first phase, they discovered that the organization is
currently structured along classical bureaucratic lines. In the second phase, they
found that they are competing in a highly dynamic, rapidly growing and uncertain
environment, which required a great deal of flexibility and response to change.
Based on the above facts, answer the following questions:
A) What type of organization design do you feel this task force should recommend
in third and final phase of their assignment?
B) Explain how systems and contingency theories of management can each
Contribute in the present situation?
(b)

Read the case let and answer the questions:

GSFC is a successful fertilizer company. Its eight refineries
manufacture three main products: fuel, petrochemicals and lubricants.
The products are sold to a variety of customers, all over India, Nepal,
Bangladesh and Pakistan. TheRs20, 000crore company has a workforce
of about 27, 500.Currently, the following major positions report
directly to the M.D Director of Operations, Personnel, Marketing and
Finance. In view of growing competition, the company is thinking
about changing its organization structure. The MD is also thinking of
adding two additional portfolios to the existing structure i.e. of strategic
planning and R&D.

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1) Draw an organization chart showing the current structure and

identify the structure.
2) Draw a proposed chart for changing BPCLS current structure to a
hybrid structure.
3) Outline the pros and cons of the proposed new structure.
(b) Read the case let given below & answer the following.
The demand for mangers with an international background is great.
Consider Marisa Bellaisario, who was one of the most sought-after
executives in Europe.
She was the first woman to head major industrial firm in Italy, the state
controlled-ITALTEL Societa Italiana. This Company is the largest
telecommunication equipment manufacturer in Italy. Bellisarios
background, however, was international. After receiving her degree in
economics and
Business administration from Turin University, she worked at Olivetti
in the electronics division. When Olivetti sold its data processing unit
to General Electric (GE), she spent time in Miami working on GEs
worldwide marketing strategy for computers. She left GE to head
corporate planning at Olivetti. As the Chief Executive Officer (CEO) at
ITALTEL, she turned the Company around to show a small profit. (The
firm had experienced huge losses in the past). Her managerial approach
had been characterized as straight out of the textbook, and companies
such as GTE Corporation, IBM, AT&T, and other European and
Japanese firms were interested in recruiting her.
Questions:
1. Why was Ms Bellisario a much sought-after CEO? What was her
career path?
2. What special problems may she have encountered as a woman
heading a major company in Italy?
3. If she was successful managing by the textbook, why do some
managers still think that management cannot be taught?

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b) Read the case let and answer the questions:

BPCL is a successful refining company. Its eight refineries manufacture
three main products: fuel, petrochemicals and lubricants. The products
are sold to a variety of customers, all over India. , Nepal, Bangladesh
and Pakistan. The Rs 15,000crore company has a workforce of about
24, 500.Currently, the following major positions report directly to the
M.D Director of Operations, Personnel, Marketing and Finance. In
view of growing competition, the company is thinking about changing
its organization structure. The MD is also thinking of adding two
additional portfolios to the existing structure ie of strategic planning
and R&D.
Questions:
1) Draw an organization chart showing the current structure and
identify the structure.
2) Draw a proposed chart for changing BPCLS current structure to a
hybrid structure.
3) Outline the pros and cons of the proposed new structure.

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