Documente Academic
Documente Profesional
Documente Cultură
WASHING
Publication
number
599 35 16-00
Washing machines:
guide to diagnostics for
EWM1000 electronic
control system
EN
Edition: 2002-03-21
599 35 16-00
599 35 16-00
Table of contents
INTRODUCTION........................................................................................................................................ 5
1.1
Purpose of this manual ....................................................................................................................... 5
1.2
Procedure ........................................................................................................................................... 5
DIAGNOSTICS SYSTEM .......................................................................................................................... 6
2.1
ACCESS TO THE DIAGNOSTICS CYCLE version with horizontal pushbuttons ........................... 6
2.2
ACCESS TO THE DIAGNOSTICS CYCLE version with vertical pushbuttons ............................... 6
2.3
PHASES OF THE DIAGNOSTICS CYCLE ........................................................................................ 7
ALARMS .................................................................................................................................................... 8
3.1
Displaying user alarms ....................................................................................................................... 8
3.1.1
Alarm display during normal operation ...................................................................................... 8
3.2
Reading the alarms............................................................................................................................. 9
3.2.1
Displaying the alarm .................................................................................................................... 9
3.2.2
Examples of alarm display........................................................................................................... 9
3.2.3
Status of alarms during the diagnostics cycle ............................................................................. 9
3.3
Rapid reading of alarms.................................................................................................................... 10
3.3.1
Version with horizontal pushbuttons.......................................................................................... 10
3.3.2
Version with vertical pushbuttons.............................................................................................. 10
3.4
CANCELLING THE LAST ALARM ................................................................................................... 11
3.4.1
CANCELLING AN ALARM VERSION WITH HORIZONTAL PUSHBUTTONS..................... 11
3.5
CANCELLING AN ALARM VERSION WITH VERTICAL PUSHBUTTONS.................................. 11
3.6
TABLE OF ALARM CODES ............................................................................................................. 12
3.7
Notes concerning certain alarm codes ............................................................................................. 14
THE DIAGNOSTICS PROGRAMME CANNOT BE ACCESSED............................................................ 15
4.1.1
All LEDs on the circuit are board switched off........................................................................... 15
4.1.2
Some of the LEDs on the circuit board light. ............................................................................. 15
TROUBLESHOOTING ACCORDING TO ALARM CODES .................................................................... 16
E11: Difficulty in filling during wash phase ........................................................................................... 16
E13: Water leakage.............................................................................................................................. 18
E21: Difficulties in draining ................................................................................................................... 20
E23: Malfunction of drain pump triac.................................................................................................... 22
E24: sensing circuit of the component (triac) that controls the drain pump faulty ........................... 22
E33: Incongruence between closure of anti-boiling and 1st level contacts of pressure switch ........... 24
E35: Water level too high ..................................................................................................................... 26
E36: sensing circuit of anti-boiling pressure switch faulty................................................................ 27
E37: sensing circuit of 1st level pressure switch faulty .................................................................... 27
E39: HV sensing circuit of anti-overflow pressure switch faulty .................................................... 27
E41: Door open (section 1: device with 3 contacts) ............................................................................. 28
E41: Problems with aperture of door (section 2 device with 4 connectors) ...................................... 30
E42: Problems with aperture of the door (section 1 device with 3 contacts) .................................... 32
E42: Problems with aperture of the door (section 2 device with 4 contacts) .................................... 34
E43: Problems with the triac which actions the door interlock section 1........................................... 36
E43: Problems with the triac which actions the door interlock section 2........................................... 38
E44: Door closure sensing circuit faulty ........................................................................................... 40
E45: Problems with the sensing circuit of the triac that actions the door interlock .......................... 40
E51: Motor power triac short-circuited ................................................................................................. 41
E52: No signal from the motor tachymetric genetaror (section 1)........................................................ 42
E52: No signal from the tachymetric generator (section 2).................................................................. 44
Procedure for checking commutator motors............................................................................... 45
E53: Problems with the sensing circuit of the triac which powers the motor ................................... 46
E54: Motor relay contacts sticking........................................................................................................ 47
E61: Insufficient heating during washing.............................................................................................. 48
E62: Overheating during washing ........................................................................................................ 50
E66: The contacts of the heating element power relay are always closed .......................................... 52
E71: NTC washing sensor faulty .......................................................................................................... 53
E82: Error in reading the RESET/OFF position of the programme selector ........................................ 54
E83: Error in reading the programme selector code ............................................................................ 54
E93: Incorrect machine configuration................................................................................................... 55
E94: Incorrect configuration of washing cycle...................................................................................... 55
E95: Communications error between microprocessor and the EEPROM ........................................... 55
E96: Incongruence between control panel version and configuration data ......................................... 55
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1 INTRODUCTION
1.1
The purpose of this Service Manual is to provide a simple and clear description of the
procedure to be followed by service engineers when confronted by problems identified by
the various alarm codes generated by appliances with the EWM1000 electronic control
system.
Depending on the configuration of the appliance, the alarm codes may be displayed
partially or completely to the user (the alarm codes are generally displayed partially).
The diagnostics system can be used by service engineers for the following purposes:
To read the alarms
To cancel alarm conditions stored in memory
To test the operation of the appliance
1.2
Procedure
1. Identify the type of control system (i.e. with horizontal or vertical buttons) and access
the diagnostics cycle (see page 6)
2. Read the alarm code stored in memory (page 9) and refer to the instructions for the
corresponding alarm code page 12-13.
3. Cancel the alarm stored in memory (page 11)
4. If access to the diagnostics cycle is not possible, refer to the section Access to
diagnostics system impossible (page 15)
5. If the main PCB is replaced, check that there are no burned parts (see page 62 - 64)
6. After any repair, always check the operation of the appliance using the diagnostics
cycle (page 6)
7. Cancel any alarms stored in memory during the diagnostics procedure (page11)
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2 DIAGNOSTICS SYSTEM
2.1
2.2
In the first position, the cycle tests the operation of the buttons and the relative LEDs. If the selector is
turned clockwise, the cycle performs the diagnostics for the various components and reads the alarm
codes.
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2.3
After accessing the diagnostics cycle, and irrespective of the type of control board fitted to the appliance
(i.e. vertical or horizontal buttons) and the configuration of the selector, turn the programme selector
clockwise to perform the diagnostics cycle for the various components and to read the alarms.
All the alarms are enabled during the diagnostics cycle.
Position of
selector
Components activated
Conditions of operation
Function tested
Always enabled
Operation of the
user interface
Door locked
Water level lower than antioverflow level
Maximum time 5 minutes
Water ducted
through washing
compartment
Door locked
Water level lower than antioverflow level
Maximum time 5 minutes
Water ducted
through pre-wash
(bleach)
compartment
Door locked
- Door safety interlock
Water level lower than anti- Washing and pre-wash solenoid
overflow level
valves
Maximum time 5 minutes
Water ducted
through conditioner
compartment
Door locked
Water level > 1st level
Maximum time 10 minutes or
up to 90C (*)
Heating
Door locked
Water level > 1st level
Door locked
Water level lower then antiboiling level for spinning
Door locked
Water level lower then antiboiling level
Maximum time 2 minutes
(*) In most cases, this time is sufficient to check the heating function. However, the time can be increased by
repeating the heating phase without draining the water: pass for a moment to a different phase of the
diagnostics cycle and then back to the heating check phase (if the temperature is higher than 80C,
heating does not take place).
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3 ALARMS
3.1
Operation of the alarms is configurable. Therefore, depending on the model, the alarms may be
displayed partially or entirely to the user.
Normally, all alarms except those shown below are displayed to the user:
- E61 (insufficient heating during the washing phase),
- E83 (error in reading the selector position)
- EA1 (error in positioning of the drum top-loaders only)
The alarms are enabled during the execution of the washing programme with the exception of the alarms
relative to the configuration and the power supply (voltage and frequency), which are also displayed during
the programme selection phase.
Except where specified, the door can generally be opened when an alarm condition occurs on condition that:
Certain alarms require a drain cycle (for reasons of safety) before the door can be opened:
3.1.1
The family of alarms is displayed to the user by a repeating sequence during which
the END OF CYCLE LED flashes (0.4 seconds ON, 0.4 seconds OFF, with a pause
of 2.5 seconds between each sequence) This LED is featured on all models,
although it may be configured in different positions. Configuration errors are
displayed flashing of all the LEDs.
For example, if the user should forget to close the door, alarm
condition E41 will be displayed about 15 seconds after the
cycle is started. The cycle is paused and the END OF CYCLE
LED flashes repeatedly in the sequence shown in the table
opposite.
Time
(seconds)
Value
0.4
The four flashes indicate the first two digits of alarm E41
(alarms relative to the same function are grouped into
families).
0.4
0.4
0.4
0.4
0.4
0.4
0.4
2.5
Pause
between
sequences
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3.2
Proceed as follows to read the last alarm condition stored in the EEPROM on the
control board:
Access diagnostics mode.
Irrespective of the type of control board and configuration, turn the
programme selector clockwise to the tenth position.
3.2.1 Displaying the alarm
The alarm is displayed by a repeated flashing sequence of the two LEDs (0.4
seconds ON, 0.4 seconds OFF, with a pause of 2.5 seconds between each
sequence). The buzzer (if featured) sounds a series of beeps in synchronization
with the flashing of the LEDs.
END OF CYCLE indicator indicates the first digit of the alarm code (family)
START/PAUSE indicates the second digit of the alarm code (number
within the family).
These two LEDs are present on all models (though configured in different
positions) and flash simultaneously.
Notes:
The first letter of the alarm code E (Error) is not displayed since it is the same for all alarm codes.
The alarm code families are expressed in hexadecimal form. In other words:
A is represented by 10 flashes
B is represented by 11 flashes
...
F is represented by 15 flashes
Configuration errors are displayed by the flashing of all the LEDs (user interface not configured).
3.2.2 Examples of alarm display
Example: Alarm E43 (problems with the door safety interlock triac) will be displayed as follows:
four flashes of the END OF CYCLE LED indicate the first digit E43;
three flashes of the START/PAUSE LED indicate the second digit E43;
START/PAUSE LED
Time
(seconds)
Value
ON/OFF
0.4
Time
(seconds)
Value
0.4
1
0.4
0.4
0.4
0.4
2
0.4
0.4
0.4
0.4
3
0.4
0.4
0.4
4
3,3
0.4
2.5
Pause
Pause
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3.3
The last alarm can be displayed even if the programme selector is not in the tenth position (diagnostics) or if
the appliance is in normal operating mode (e.g. while the washing programme is in operation):
3.3.1
3.3.2
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3.4
1. Access alarm reading mode (tenth selector position, see paragraph 3.2)
2. Press and hold down START/PAUSE and any one of the option keys simultaneously.
3. Hold the START/PAUSE and OPTION button down until the LEDs begin to flash (about 5 seconds)
IMPORTANT: The position of the START/PAUSE button varies according to the model, and is
therefore not always the same.
3.5
1. Access alarm reading mode (tenth selector position, see paragraph 3.2)
2. Press and hold down buttons 3 and 2 simultaneously.
3. Hold down buttons 3 and 2 until the LEDs begin to flash (about 5 seconds)
11
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3.6
Alarm
Description
E11
E13
Water leakage
E21
Difficulties in draining
E23
E24
E33
E35
E36
E37
E39
E41
E42
E43
E44
E45
Possible fault
Tap closed or water pressure insufficient; Drain hose
incorrectly positioned; Water fill solenoid faulty; Leaks
from pressure switch hydraulic circuit; Pressure switch
faulty; Wiring faulty; Circuit board faulty.
Drain hose incorrectly positioned; Water pressure
insufficient; Water fill solenoid faulty; Leaks or blockage in
pressure switch hydraulic circuit; Pressure switch faulty;
Circuit board faulty.
Drain hose kinked/blocked/incorrectly positioned; Drain
filter clogged or dirty; Drain pump faulty; Pressure switch
faulty; Wiring faulty; Circuit board faulty; Current leakage
from heating element to ground.
Drain pump faulty; Wiring faulty; Circuit board faulty.
E51
E52
12
Action/Machine status
Reset
Page
Start
16
Start
18
Cycle paused
Start
20
Selector on 0
22
Selector on 0
22
Selector on 0
24
26
Selector on 0
27
Selector on 0
27
Selector on 0
27
Cycle paused
Start
28
Cycle paused
Start or
Selector on 0
32
Selector on 0
36
Selector on 0
Selector on 0
40
40
Selector on 0
42
Selector on 0
46
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Alarm
E53
E54
E61
E62
E66
E71
E82
E83
E93
E94
E95
E96
E97
Description
EA1
EB1
EB2
EB3
Possible fault
Circuit board faulty.
Circuit board faulty;
Current leakage from motor or wiring.
Action/Machine status
Cycle blocked
Cycle blocked, door closed (after 5
attempts in diagnostics or immediate
during selection)
Heating phase skipped
Selector on 0
Reset
Page
47
Selector on 0
48
---
50
52
53
---
54
Selector on 0
54
---
55
Cycle cancelled
During the cycle continues normally,
switches off completely during selection
Appliance blocked
Appliance blocked
Selector on 0
Selector on 0
55
55
Appliance blocked
Selector on 0
55
Appliance blocked
Selector on 0
55
Appliance blocked
Selector on 0
55
Selector on 0
56
Selector on 0
57
Selector on 0
57
Selector on 0
57
13
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3.7
Configuration alarms E93-E96: If these alarms are generated (when the appliance is switched on), operation of the appliance is blocked and all the LEDs
light. The diagnostics procedure cannot be accessed; the only option is to switch the appliance OFF (by turning the selector to position 0).
Configuration alarm E94: For this alarm code, only the family for alarm 9 is displayed; the diagnostics procedure cannot be accessed, and the rapid alarm
display function cannot be used.
Alarms EB1-EB2-EB3: In the event of problems with the mains power supply, the appliance remains in alarm mode until the mains frequency or voltage are
restored to the correct value or the appliance is switched off (by turning the programme selector to 0). The family of alarm B is displayed; the diagnostics
procedure cannot be accessed, and the rapid alarm display function cannot be used. The complete alarm code can be read only when the abnormal situation
has ceased.
Alarms E51- E52: During the diagnostics test, all the alarms are displayed. Normally, when the programme selector is turned from one test phase to another,
the appliance exits the alarm condition and performs the phase selected. This does not take place in the case of alarms E51 (power triac on motor shortcircuited) and E52 (no signal from the tachymetric generator on the motor): in these cases, the only option to exit the alarm condition is to switch the appliance
OFF by turning the selector to position 0 (reset).
14
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No
No
No
No
Suppressor
Circuit board
4.1.2
No
15
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E11
E11
Tests to be performed:
NO
Access the diagnostics cycle and duct water through all the compartments (phases 2,3,4)
Is water ducted through all the compartments?
YES
Is the drain hose positioned
correctly so as not to create the
siphon effect? (fig.16)
YES
Is the hydraulic circuit efficient
(leaks)?
NO
NO
YES
Is the hydraulic circuit of the
pressure switch efficient
(leaks/blockage)? Fig. 2
YES
NO
NO
YES
Replace the circuit board and restart the diagnostics cycle to check for further alarms
NO
Do any or all the solenoids fail to function?
YES
Is the ohmic resistance of the solenoid about 3.5 NO
4.5 K? (measure directly on the solenoid
without wiring) -see fig. 4-
YES
Re-attach the connector and measure about 3.5
4.5 K on the solenoid wiring connector
NO
(circuit board side) (fig.1): across J3-7 and J3-6
(washing) and across J3-2 and J3-5 (prewash).
Is the solenoid wiring OK?
YES
Replace the circuit board and restart the
diagnostics cycle to check for further alarm
conditions.
2002-03 SOI/DT-eb LPD/C&F-hd PLT/ASQ-apdv
16
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E11
fig. 16
fig. 1
fig. 2
fig. 3
fig. 4
17
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E13
E13
Tests to be performed:
NO
Access the diagnostics cycle and duct water through all the compartment (phases 2,3,4)
Is water ducted through all the compartments?
YES
Is the drain hose positioned
correctly so as not to create the
siphon effect? (fig.16)
YES
Is the hydraulic circuit efficient
(leaks)?
NO
NO
YES
Is the hydraulic circuit of the
pressure switch efficient
(leaks/blockage)? fig.2
YES
NO
NO
YES
Replace the circuit board and restart the diagnostics cycle to check for further alarms
NO
Do any or all the solenoids fail to function?
YES
Is the ohmic resistance of the solenoid about 3.5 NO
4.5 K? (measure directly on the solenoid
without wiring) -see fig. 4-
YES
Re-attach the connector and measure about 3.5
4.5 K on the solenoid wiring connector
NO
(circuit board side): across J3-7 and J3-6
(washing) and across J3-2 and J3-5 (prewash)
(fig.1). Is the solenoid wiring OK?
YES
Replace the circuit board and restart the
diagnostics cycle to check for further alarm
conditions.
18
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E13
fig. 16
fig. 1
fig. 2
fig. 3
fig. 4
19
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E21
E21
Tests to be performed:
NO
Is the drain filter clean?
YES
Is the drain system OK? (drain hose and
domestic hydraulic circuit) -fig.16
NO
NO
YES
YES
Is the ohmic
resistance of the
pump about 155200? (measure
directly on the
pump)
-see fig.5-
NO
YES
Check and if necessary replace the wiring and
restart the diagnostics cycle to check for further
alarm conditions.
Is the pump
NO
impeller jammed or
broken?
YES
Clean or replace the drain pump and restart the diagnostics cycle to check
for further alarm conditions.
NO
YES
After draining the water, do the pressure
NO
switch contacts open correctly? (between 11-14,
21-24: contacts open) fig.3a
YES
Is the wiring between the pressure switch and NO
the circuit board efficient? (fig.1)
(between J2.1-J2.2; J2.2-J6.1, contact open)
YES
This fault may be caused by the heating element which, if the insulation becomes
detached, may send unusual signals to the circuit board. Generally, this fault occurs
when the heating element is hot. Therefore, before checking (fig. 15), operate the
heating element (phase 6 of diagnostics cycle). If there is no current leakage from
the heating element, replace the circuit board and restart the diagnostics cycle to
check for further alarm conditions.
20
If there are
traces of burning
on the circuit
board, refer to
pages. 62-64
599 35 16-00
E21
fig. 16
fig. 5
fig. 15
fig. 3a
fig. 1
21
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E23
E23
Tests to be performed:
Is the resistance of the pump
about 150-200 ? (measure NO
across connectors J3-4 on J31 circuit board side fig.1)
YES
YES
Check and if necessary
replace the wiring and restart
the diagnostics cycle to check
for further alarm conditions.
YES
Check and if necessary replace the wiring and
restart the diagnostics cycle to check for further
alarm conditions.
E24
E24: sensing circuit of the component (triac) that controls the drain pump faulty
E24
22
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E23
fig. 5
fig. 9
fig. 1
23
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E33
E33: Incongruence between contact closure of anti-boiling and 1st level contacts of
pressure switch
The anti-boiling contact is open while the 1st level contact is closed, or other incongruence
between the pressure switch levels for more than 3 seconds
E33
Tests to be performed:
Drain the water from the tub. Is the circuit
between contacts 11 14 and 21 24 of NO
the pressure switch open?
- fig. 3a YES
Replace the connector. Start the
diagnostics cycle and select phase 6
(water fill to 1st level followed by heating).
Two clicks should be heard from the
pressure switch. Measure directly on the NO
pressure switch.
DO NOT DETACH THE TUBE.
Is the circuit between contacts 11-24 and
21-24 closed? - fig. 3 -
YES
Measure the ohmic resistance of the
heating element () across terminals J2-1
and J6-1 on the wiring connector.
NO
-see fig.1-.
Is the resistance correct?
(2628 for 230V/1950W,
2831 for 240V/1950W)
YES
Check the wiring between terminals J2-1
and J2-2 of the connector (circuit board
NO
side) -see fig.1-.
Is the circuit closed?
YES
Replace the wiring and
restart the diagnostics
cycle to check for further
alarm conditions.
YES
This fault may be caused by the heating
element which, if the insulation becomes
detached, may send unusual signals to
the circuit board. Generally, this fault
occurs when the heating element is hot. NO
Restart the diagnostics cycle (phase 6)
and wait for about 2-4 minutes. Switch off
the appliance and check for possible
current leakage (fig. 15). Is the heating
element OK?
YES
Replace the circuit board and restart the
diagnostics cycle to check for further
alarm conditions.
24
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E33
fig. 1
fig. 15
fig. 13
fig. 3a
fig. 3
25
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E35
E35
Tests to be performed:
Does the
appliance fill with
water even when
switched off?
NO
YES
Start the
diagnostics
cycle from
phase 8. After
closing the door,
does the water
fill continue?
NO
YES
Do the contacts of
the pressure
switch close
correctly? Without
water, contact 3132 closed (31-34,
if featured, open).
NO
Replace the
pressure switch
and restart the
diagnostics
cycle to check
for further alarm
conditions.
YES
Is the wiring OK?
Measure across J2-3
and J2-6 for closed
circuit if connected
across 31-32 of the
pressure switch
(open circuit if
connected across 3134 of the pressure
switch)
NO
Repair or replace
the wiring and
restart the
diagnostics cycle to
check for further
alarm conditions.
Yes
NO
NO
YES
Replace the circuit board and restart the
diagnostics cycle to check for further alarm
conditions.
26
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E35
Tub empty
fig. 1
E36
E36
Tests to be performed:
Replace the circuit board and restart the diagnostics cycle to check for further alarm conditions.
E37
E37
Tests to be performed:
Replace the circuit board and restart the diagnostics cycle to check for further alarm conditions.
E39
E39
Tests to be performed:
Replace the circuit board and restart the diagnostics cycle to check for further alarm conditions.
If there are traces of burning on the
circuit board, refer to pages 62-64
27
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E41
Tests to be performed:
NO
Is the door correctly
closed?
fig. 6
E41
YES
3 Contacts
Traditional door interlock
- fig. 6 -
4 Connectors
(Instantaneous door
interlock)
-fig. 8, see page 30 -
YES
NO
YES
NO
YES
Check/replace the wiring and
restart the diagnostics cycle to
check for further alarm
conditions.
NO
Replace the door latch or the
door
YES
Replace the door locking device.
Does the appliance function
correctly?
NO
YES
If there are traces of
burning on the circuit
board, refer to pages
62-64
28
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E41a
fig. 7
fig. 6
fig. 1
29
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E41
Tests to be performed:
fig. 8
4 Connections
Instantaneous door locking
device
- fig 8 YES
NO
NO
YES
YES
NO
NO
YES
Replace the door locking device.
Does the appliance function
correctly?
YES
If there are traces of
burning on the circuit
board, refer to pages.
62-64
30
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E41b
fig. 7
fig. 8
fig. 1
31
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E42
E42: Problems with aperture of the door (section 1 device with 3 contacts)
E42
Maximum time exceeded (255 seconds for version with PTC / 5 impulses for instantaneous)
Tests to be performed:
fig. 6
3 Connections
Traditional door locking
device.
- fig. 6 -
4 Connectors
(Instantaneous door
interlock)
-fig. 8, see page 30 -
YES
NO
NO
YES
YES
NO
Replace the door latch or the
door
YES
Replace the door locking device.
Does the appliance function
correctly?
NO
YES
32
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E42a
fig. 7
fig. 6
fig. 1
33
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E42
E42: Problems with aperture of the door (section 2 device with 4 contacts)
E42
Maximum time exceeded (255 seconds for version with PTC / 5 impulses for instantaneous)
Tests to be performed:
4 Connections
Instantaneous door locking
device
- fig 8 -
fig. 8
YES
NO
NO
YES
YES
NO
Replace the door latch or the
door
YES
Replace the door locking device.
Does the appliance function
correctly?
NO
YES
Restart the diagnostics cycle to
check for further alarm conditions.
34
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E42b
fig. 7
fig. 8
fig. 1
35
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E43
E43: Problems with the triac which actions the door interlock section 1
- device with 3 contacts
E43
Tests to be performed:
fig. 6
3 Connectors
Traditional door locking
device.
- fig. 6 -
4 Connectors
(Instantaneous door
interlock)
-fig. 8, see page 30 -
YES
NO
YES
Replace the circuit board and restart
the diagnostics cycle to check for
further alarm conditions.
NO
YES
Check/replace the wiring and
restart the diagnostics cycle to
check for further alarm
conditions.
36
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E43a
fig. 7
fig. 6
fig. 1
37
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E43
E43: Problems with the triac which actions the door interlock section 2
- device with 4 contacts
E43
Tests to be performed:
fig. 8
4 Connections
Instantaneous door locking
device
- fig 8 YES
NO
YES
Replace the circuit board and restart
the diagnostics cycle to check for
further alarm conditions.
NO
YES
Check/replace the wiring and
restart the diagnostics cycle to
check for further alarm
conditions.
38
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E43b
fig. 7
fig. 8
fig. 1
39
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E44
E44
Tests to be performed:
E45
E45: Problems with the sensing circuit of the triac that actions the door interlock
E45
Tests to be performed:
40
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E51
E51
Tests to be performed:
Measure between all the
terminals of wiring connector
J1 and the structure of the
appliance
- see fig. 1 and 9
Is there current leakage?
NO
YES
NO
YES
Replace the circuit board and
restart the diagnostics cycle to
check for further alarm
conditions.
NO
YES
Replace the motor and
restart the diagnostics cycle
to check for further alarm
conditions.
fig. 10
fig. 9
fig. 1
41
599 35 16-00
E52
E52
Tests to be performed:
Perform phase 7 of
the diagnostics cycle
(the drum rotates at
50 rpm clockwise and
250 rpm anticlockwise). Does the
motor rotate
correctly?
NO
Does the
motor rotate
for a few
moments and
then stop?
YES
The motor protection
circuit-breaker has
probably tripped.
Before replacing the
motor, check the
following
that the hydraulic
circuit of the pressure
switch is OK (minor
leaks from the tube
may cause greater
than normal water
fills, and the motor
may overheat)
NO
YES
Measure across the
terminals of the wiring
connector (J5-3 and
J5-4). Are the values
() of the tachymetric
generator correct?
(refer to page 45
- step 4, phase A ).
NO
YES
Restart the
diagnostics cycle to
check for further
alarm conditions.
Detach the
connector from the
motor and measure
() the coil of the
tachymetric
generator
-see fig.11Is the value
correct?
(refer to page 45
- step 4, phase A)
Replace the
motor or the
tachymetric
NO generator and
restart the
diagnostics cycle
to check for
further alarm
conditions.
YES
Check/replace the
wiring and restart the
diagnostics cycle to
check for further
alarm conditions.
Replace the
motor/
tachymetric
NO
generator and
restart the
diagnostics cycle
to check for
further alarm
conditions.
YES
Check/replace the
wiring and restart the
diagnostics cycle to
check for further
alarm conditions.
NO
Is the positioning of
the tachymetric
generator correct?
- see fig.12 -
42
If there are
traces of burning
on the circuit
board, refer to
pages 62-64
599 35 16-00
E52a
fig. 11
fig. 10
fig. 9
fig. 12
fig. 1
43
599 35 16-00
E52
E52
Tests to be performed:
The motor does not rotate at all
To check the wiring, measure ( -fig.
11) across the following terminals of
the circuit board connector (fig.1) and
compare with the correct values
(see page 45: step 4 motor
parameters)
- across J1-1 and J1-2, the value must
be as in step 4 - B (Stator)
- across J1-1 and J1-3, if present, the
value must be as in step 4 - E (stator
range).
- across J1-4 and J1-5, the value
must be as in step 4-D (rotor).
Are these values correct?
NO
NO
YES
YES
Check/replace
the wiring and
restart the
diagnostics cycle
to check for
further alarm
conditions.
fig. 11
fig. 1
44
599 35 16-00
SOLE
Motor
[ ]
Terminals on
motor
terminal block
Checks
3-4
Winding of tachymetric
generator
5 - 10
C
D
6-7
8-9
1 - 10
F.H.P.
Motor
[]
CE.SE.T.
Motor
[]
126 147
64 73
1.0 2.2
1.0 3.0
1.0 2.0
0
1.5 3.0
0
1.5 3.0
0
1.5 3.0
0.5 1.0
0.5 1.5
0.5 1.0
171 196
469 540
N.B.: When checking the rotor winding, the measurement must be effected over the entire surface, rotating
the spindle very slowly and checking for short-circuits between visible plates. Also check the brushes
for wear.
fig. 10
fig. 11
45
599 35 16-00
E53
E53: Problems with the sensing circuit of the triac which powers the motor
E53
Tests to be performed:
Replace the circuit board and restart the
diagnostics cycle to check for further alarm
conditions.
46
599 35 16-00
E54
E54
Tests to be performed:
Measure between all terminals of wiring
connector J1 (fig.1) and the structure of
the appliance
see page 45, step 3
Is there any current leakage?
- see fig. 9 -
NO
YES
NO
YES
If there are traces of burning on the circuit
board, refer to pages 62-64
fig. 10
fig. 9
fig. 1
47
599 35 16-00
E61
E61
Tests to be performed:
Start the diagnostics cycle
and fill with water up to the
level of the door to close the
pressure switch contact.
Measure the value of the
heating element () across
terminals J6-1 e J2-1 of the
wiring connector
-see fig.1-.
Is the value correct?
(2628 for 230V/1950W,
2831 for 240V/1950W)
NO
NO
YES
YES
Measure across contacts
11- 14 and across 21-24 of
the pressure switch.
- fig. 3 Are both contacts closed?
NO
YES
NO
YES
NO
YES
48
599 35 16-00
E61
fig. 13
fig. 14
fig. 3
fig. 1
49
599 35 16-00
E62
E62
Tests to be performed:
Start the diagnostics cycle
and fill with water up to the
level of the door to close the
pressure switch contact.
Measure between wiring
connector J2-2 (fig.1) and
the structure of the
appliance.
- see fig. 9 Is the circuit open?
NO
NO
YES
YES
NO
YES
NO
YES
50
599 35 16-00
E62
fig. 14
fig. 15
fig. 9
fig. 1
51
599 35 16-00
E66
E66: The contacts of the heating element power relay are always closed
E66
Tests to be performed:
Measure across connector J2-2 on the circuit
board and the structure of the appliance
(Fig. 1 and 9)
Is there any current leakage?
NO
NO
YES
fig. 9
fig. 15
fig. 1
52
599 35 16-00
E71
E71
Tests to be performed:
Perform phase 6 of the diagnostics cycle
and wait until the fill ends. Switch the
appliance off and measure the value of
the NTC sensor across contacts J5-1
and J5-2 of the wiring connector (fig. 1).
Is the value correct?
(between 5.7 and 6.3 K at 20C)
NO
YES
YES
NO
NO
YES
Detach the connector and measure directly
across the terminals of the NTC sensor and
the structure of the appliance (there must
be water in the tub).
Is there any leakage?
YES
Replace the NTC sensor and restart the
diagnostics cycle to check for further
alarm conditions.
fig. 14
fig. 9
fig. 1
2002-03 SOI/DT-eb LPD/C&F-hd PLT/ASQ-apdv
53
599 35 16-00
E82
E82
Tests to be performed:
NO
YES
YES
E83
NO
E83
Tests to be performed:
NO
YES
Replace the circuit board
and restart the diagnostics
cycle to check for further
alarm conditions.
54
599 35 16-00
E93
E93
Tests to be performed:
Possible configuration error
Replace the circuit board and restart the diagnostics cycle to check for further alarm conditions.
E94
E94
Tests to be performed:
Possible configuration error
Replace the circuit board and restart the diagnostics cycle to check for further alarm conditions.
E95
E95
Tests to be performed:
Replace the circuit board and restart the diagnostics cycle to check for further alarm conditions.
E96 Difference between the configuration data and the data that identify the type of control panel E96
when the appliance is switched on (vertical or horizontal buttons)
Tests to be performed:
E97
E97
Tests to be performed:
Possible configuration error
Replace the circuit board and restart the diagnostics cycle to check for further alarm conditions.
55
599 35 16-00
Tests to be performed:
Is the drive belt OK? Is the pulley OK? Is the ferrite plate
positioned correctly?
(fig. 19)
NO
YES
Remove the connector and measure directly on the sensor:
- circuit closed when on the normal section of the pulley(fig. 18) circuit open when on the ferrite plate (fig. 17). Is
the sensor efficient?
NO
YES
Replace the connector and measure across J5-5 and J4-1
on the wiring connector: when the drum is rotated, the circuit
should open and close. Check for leakage to ground across
the same terminals.
Is the wiring OK?
NO
YES
Start the diagnostics cycle (phase 9). If alarm EA1
reappears, replace the circuit board and restart the
diagnostics cycle to check for further alarm conditions.
fig. 18
fig. 19
56
599 35 16-00
EB1
EB1
Tests to be performed:
Important!
The appliance remains in alarm mode until the frequency returns to the correct value or the appliance is
switched off (programme selector on 0). Only the family of the alarm is displayed, and the diagnostics
cycle cannot be started. The complete alarm can be read only when the alarm condition has ceased.
Is there interference in the power line, or is the
mains frequency outside the correct limits?
NO
YES
Have the user check and if necessary repair
the domestic power supply circuit.
EB2
EB2
Tests to be performed:
Important!
The appliance remains in alarm mode until the frequency returns to the correct value or the appliance is
switched off (programme selector on 0). Only the family of the alarm is displayed, and the diagnostics
cycle cannot be started. The complete alarm can be read only when the alarm condition has ceased.
Is there interference in the power line, or is the
mains voltage outside the correct limits?
NO
YES
Have the user check and if necessary repair
the domestic power supply circuit.
EB3
EB3
Tests to be performed:
Important!
The appliance remains in alarm mode until the frequency returns to the correct value or the appliance is
switched off (programme selector on 0). Only the family of the alarm is displayed, and the diagnostics
cycle cannot be started. The complete alarm can be read only when the alarm condition has ceased.
Is there interference in the power line, or is the
mains voltage outside the correct limits?
NO
YES
Have the user check and if necessary repair
the domestic power supply circuit.
57
599 35 16-00
6 ELEMENTARY DIAGRAM
6.1
58
599 35 16-00
6.2
59
599 35 16-00
6.2.1
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
DOOR_TY
DRAIN_TY
K1
K2
K3
K4
MOTOR_TY
ON/OFF
PWELW_TY
Serial interface
WELV_TY
60
599 35 16-00
J8
J8-1 line
J8-2 line (neutral)
J2
J1
J3
J3-1 Drain pump (line)
J3-2 Solenoids (line)
J3-3 (line)
J3-4 Drain pump (triac)
J3-5 Pre-wash solenoid
(triac)
J3-6 Washing solenoid
(triac)
J3-7 Solenoids (line)
J3-8 (Not used)
J4
J4-1 Door closed pilot
lamp
J4-2 Door closed pilot
lamp
J5
J5-1 NTC temperature
sensor
J5-2 NTC temperature
sensor
J5-3 Motor (tachymetric
generator)
J5-4 Motor (tachymetric
generator)
J5-5 (DSP drum
positioning system)
J7
Serial interface:
J7-1 ASY_IN
J7-2 ASY_OUT
J7-3 5V
J7-4 GND
Rear view
Front view
61
599 35 16-00
8.1
1.
2.
3.
4.
5.
6.
7.
8.
9.
62
Heating element
Door safety interlock
Water fill solenoids
Tachymetric generator (motor)
Drum positioning system (top-loaders)
599 35 16-00
8.2
1.
2.
3.
4.
--Drain pump
Power supply
Motor
5.
6.
7.
8.
9.
63
Heating element
Door safety interlock
Water fill solenoids
Tachymetric generator (motor)
Drum positioning system (top-loaders)
599 35 16-00
8.3
1.
2.
3.
4.
--Drain pump
Power supply
Motor
5.
6.
7.
8.
9.
64
Heating element
Door safety interlock
Water fill solenoids
Tachymetric generator (motor)
Drum positioning system (top-loaders)
599 35 16-00