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POST ABCs
The computer power-on self-test (POST) tests the computer to make sure it meets
the necessary system requirements and that all hardware is working properly before
starting the remainder of the boot process. If the computer passes the POST the
computer will have a single beep (with some computer BIOS manufacturers it may
beep twice) as the computer starts and the computer will continue to start normally.
However, if the computer fails the POST, the computer will either not beep at all or
will generate a beep code, which tells the user the source of the problem.
The steps of a POST
Each time the computer boots up the computer must past the POST.
Below is the common steps a POST performs each time your computer starts.
Step 1.
Test the power supply to ensure that it is turned on and that it
releases its reset signal.
Step 2.
CPU must exit the reset status mode and thereafter be able to
execute instructions.
Step 3.
BIOS checksum must be valid, meaning that it must be readable.
Step 4.
CMOS checksum must be valid, meaning that it must be
readable.
Step 5.
CPU must be able to read all forms of memory such as the
memory controller, memory bus, and memory module.
The first 64KB of memory must be operational and have the capability to be read
and written to and from, and capable of containing the POST code.
If the computer does not pass any of the above tests, your computer will receive an
irregular POST.
An irregular POST is a beep code that is different from the standard one or two
beeps. This could be either no beeps at all or a combination of different beeps
indicating what is causing the computer not to past the POST.
If you're receiving an irregular POST contains all the steps a user can do to resolve
the issue or help determine what hardware has failed in the computer so it can be
replaced.
If you're getting a beep code the remainder of this page contains a listing of each of
the major manufacturers beep codes and what they each mean.
AMI BIOS Beep Codes
Below are the AMI BIOS Beep codes that can occur. However, because of the wide
variety of different computer manufacturers with this BIOS, the beep codes may
vary.
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Beep Code
Descriptions
1 short
2 short
3 short
4 short
5 short
Process failure
6 short
7 short
8 short
9 short
10 short
11 short
1 long, 3 short
1 long, 8 short
Description
1 long, 2 short
RAM problem.
If any other correctable hardware issues, the BIOS will display a message.
IBM BIOS beep codes
Below are IBM BIOS Beep codes that can occur. However, because of the wide
variety of models shipping with this BIOS, the beep codes may vary.
Beep Code
Description
No Beeps
1 Short Beep
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2 Short Beep
Continuous Beep
Motherboard issue.
Error
1-1-1-3
1-1-2-1
1-1-2-3
1-1-3-1
1-1-3-2
1-1-3-3
1-1-4-1
1-1-4-3
Initialize I/O.
1-2-1-1
1-2-1-2
1-2-1-3
Jump to UserPatch0.
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1-2-2-1
1-2-2-3
1-2-3-1
1-2-3-3
1-2-4-1
1-3-1-1
1-3-1-3
1-3-2-1
1-3-3-1
28 Autosize DRAM.
1-3-3-3
1-3-4-1
1-3-4-3
1-4-1-3
1-4-2-4
1-4-3-1
1-4-3-2
1-4-3-3
Autosize cache.
1-4-4-1
1-4-4-2
2-1-1-1
2-1-1-3
2-1-2-1
2-1-2-3
2-1-2-4
2-1-3-1
2-1-3-2
2-1-3-3
2-1-4-1
2-1-4-3
2-2-1-1
2-2-1-3
Test keyboard.
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2-2-2-1
2-2-2-3
56 Enable keyboard.
2-2-3-1
2-2-3-3
2-2-4-1
2-3-1-1
2-3-1-3
2-3-2-1
Jump to UserPatch1.
2-3-2-3
2-3-3-1
2-3-3-3
2-3-4-1
2-3-4-3
2-4-1-1
2-4-1-3
2-4-2-1
2-4-2-3
2-4-4-1
2-4-4-3
3-1-1-1
3-1-1-3
3-1-2-1
3-1-2-3
3-1-3-1
3-1-3-3
3-1-4-1
3-2-1-1
3-2-1-2
3-2-1-3
Jump to UserPatch2.
3-2-2-1
3-2-2-3
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3-2-3-1
3-2-3-3
3-2-4-1
3-2-4-3
3-3-1-1
3-3-1-3
3-3-3-1
Erase F2 prompt.
3-3-3-3
3-3-4-1
Enter SETUP.
3-3-4-3
3-4-1-1
3-4-1-3
3-4-2-1
One beep.
3-4-2-3
3-4-3-1
3-4-4-1
3-4-4-3
3-4-4-4
4-1-1-1
4-2-1-1
4-2-1-3
4-2-2-1
4-2-2-3
4-2-3-1
Shutdown error.
4-2-3-3
4-2-4-1
Shutdown 10 error.
4-3-1-3
4-3-1-4
4-3-2-1
4-3-2-2
4-3-2-3
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4-3-2-4
4-3-3-1
Do OEM initialization.
4-3-3-2
4-3-3-3
4-3-3-4
4-3-4-1
4-3-4-2
4-3-4-3
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Answer:
Warning: Some of the below steps recommend removing physical parts
within the computer.
While in the computer it is highly recommend that you be aware of ESD
(Electro Static Discharge) and its potential hazards.
1. Remove added memory
If you've recently added or tried to add additional memory to the computer
and have started getting these beeps. Remove all new memory you've added
to the computer. If the computer works fine after removing the new memory
you're encountering either an incompatibility or defective new memory.
2. Open computer and reseat memory
Sometimes when the computer is moved and/or over time a memory stick
can become loose causing the computer to be unable to read the memory or
get errors as it's reading it. Try fixing this issue by opening the computer
removing each of the memory sticks you have in the computer and then
placing them back into the computer.
3. Swap memory location
If reseating the memory did not resolve the issue try swapping the location of
the memory. If you have only one stick of memory in the computer try
moving it to another slot and then boot the computer.
If you have more than one stick of memory try removing all but one stick of
memory and boot the computer. If this does not resolve the issue try
removing that stick of memory and try one of the other sticks of memory.
4. Try another computers memory
If you have access to another computer that uses the same type of memory
try using its known good memory in your computer.
If another computers memory works you know that you have bad memory.
If another computers memory does not work and it is compatible with your
computer unfortunately your motherboard and/or the slots on the
motherboard are defective causing it to be unable to properly read the
memory, which means the motherboard will have to be replaced.
5. Replace memory
If you've determined or believe that the memory in y our computer is bad I
suggest that you replace it.
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Answer:
Note: Make sure your computer is turning on, if you press the power
button and nothing happens (no lights, no sound, no fans, etc.) then
this issue is not a NO POST but is a power related issue.
Warning: Some of the below steps recommend removing physical parts
within the computer.
While in the computer it is highly recommend that you be aware of ESD
(Electrostatic Discharge) and its potential hazards.
1. Remove new hardware
If any new hardware has been recently added to the computer, remove that
hardware to make sure it is not the cause of your issue. If after removing the
new hardware your computer works it's likely the computer is either not
compatible with the new hardware or a system setting needs to be changed
to work with the new hardware device.
2. Remove any disks or USB devices
Remove any disks, CD's, DVD's that are in the computer and if any USB
devices (ipods, drives, phones, etc) are connected disconnect all of them as
well. Reboot the computer and see if anything changes.
3. Disconnect external devices
Remove everything from the back of the computer except the power cable.
Turn on the computer and see if it beeps normally. If the computer has never
beeped keep the monitor or display connected to see if any change occurs.
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3. A20 error.
Issue:
A20 error.
Cause:
Issue related to the keyboard and/or keyboard controller.
Answer:
Ensure the keyboard is connected to the proper port on the back of the
computer.
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Turn off the computer and disconnect the keyboard and verify there are no
bent, burnt or broken pins on the keyboard connector or on the keyboard
connector on the back of the computer.
1. Try a different keyboard on the computer.
Unfortunately, if all of the above recommendations do not resolve your issue,
it is very likely that the motherboard may have a bad controller.
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all information about the battery (Voltage, chemistry, wiring, and packaging).
If possible, remove the battery and take it to the location you plan on
purchasing a new battery from.
4. Removing the battery
Caution: While in the computer make sure you're aware of ESD (Electro
Static Discharge), your computer is off, and that you're properly grounding
yourself. Especially before removing the battery.
If you're computer is using a coin cell battery similar to the above example
picture. Removing the battery is relatively simple. Simply use your fingers to
grab on the edge of the battery and pull it up and out of the container holding
it. Some motherboards have a clip holding the battery down. If your computer
has this clip you may need to use one had to move the clip up and the other
hand to pull the battery out.
Unfortunately, not all CMOS batteries are removable; some manufactures will
only allow a replacement battery to be added. If you're not using a coin cell
battery and are not able to determine how to remove it refer to your
motherboard or computer documentation and/or contact your computer
manufacturer for additional assistance in removing the battery or how to
insert a new replacement battery.
Users with computers that do not have removable batteries only options to
install a new battery will most likely also need to set a jumper when adding
the new battery into their computer.
5. Insert the new battery
Once you have purchased a new battery, remove the old battery (as
instructed above) and replace it with the new battery.
6. Enter CMOS values
Once the battery is replaced turn on the computer and enter all values back
into CMOS or set the values back to the default settings.
After the values have all been entered make sure to save the settings before
exiting. Many CMOS setups allow you to press a key (such as F10) to save
values and exit all in one action.
If after following all the above steps you continue to experience the same
error when your computer starts and/or your computer is still unable to keep
the stored values it's likely that you're experiencing a more serious issues.
Most likely causes are bad power supply or bad motherboard.
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Cause:
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not supply enough power and/or the incorrect type of power supply. Verify
your power supply meets the requirements of your motherboard and
processor.
5. Bad battery
If your computer is a laptop or portable computer that utilizes a battery for
mobility it is possible that the battery may be causing your issue.
If your computer powers on when the cable is connected to the portable
computer but not when it is disconnected, we recommend you purchase a
new battery.
If your computer does not power on when the battery is connected and when
the power cable / charger cable is connected, try removing the battery and
seeing if the computer can power on with only the power cable connected. If
no power is still received, skip to the final section.
6. Bad Power Supply, power button, and/or power board or inverter
If, after following the above sections, your computer still receives no power, it
is likely that a hardware component in the computer has failed. It is most
likely that the power supply has failed. If you do not plan on replacing the
power supply yourself or if you have a portable computer, we recommend
having the computer serviced by your computer manufacturer or a local
computer repair shop.
If you have a desktop computer and plan on trying to repair the computer
yourself, we recommend you replace the components in your computer in the
below order.
First open the computer and verify the power connections. You may also wish
to consider disconnecting the main power cable and reconnecting the power
cable to make sure it has not become loose. Also verify the power button
cable is correctly connected to the Motherboard.
7. Replace the power supply with a new power supply.
Replace the motherboard.
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Answer:
1. Keyboard is not connected properly
Verify that the keyboard is connected properly to the computer by turning off
your computer and then disconnecting and reconnecting the keyboard to the
computer.
2. Stuck key
Ensure that there are no stuck keys on the keyboard. If all keys appear to be
ok and you have a standard desktop computer with keyboard, attempt to turn
keyboard over and gently hit the back of the keyboard to loosen any dirt or
hair that may be stuck in the keyboard.
3. Bad keyboard
Try another keyboard on the computer to verify that the keyboard has not
gone bad.
4. Bad PS/2 or AT port
If all of the above solutions are not able to resolve your issue it is likely that
the port on the back of the computer may be bad and the motherboard or I/O
board may need to be replaced.
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