Position Desired: Food and beverage Attendant

DIVINA D. NGYAN
Address: Airport Road Delma Street Abu Dhabi U.A.E
Mobile No: 971 55 6891608
Email Address: divina_08ngayan@yahoo.com
CARRIER OBJECTIVE:

To be part of an organization that will give me the opportunity to utilize my

interest and abilities with my excellent performance to any given tested
according to the knowledge.
PERSONNEL DETAILS
Age
Date of birth
Civil Status
Place of birth
Height
Weight
Passport No
Religion
Nationality
Dialect Spoken
Skills

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29 Years old
November 30, 1985

Single

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EDUCATION ATTAINMENT:
Tertiary
Management

Matucay Allacapan Cagayan Valley

57
54 kg
EB5435990
Catholic
Filipino
English, Tagalog, Ilocano
Computer literate, Cooking and Food

Bachelor of Science in Hotel and Restaurant

Dr. Carlos S. Lanting College Quezon City Philippines.

WORK EXPERIENCE:
Feb.20,2013 to Feb.20,2015
Position

: Butlers Chocolate Cafe

Prime Hospitality/ Abu Dhabi UAE
: Barista/Server

DUTIES & RESPONSIBILITIES:

Prepare and serve hot and cold beverages such as coffee,
espresso drink blend coffee, tea and pastries.
Clean and sanitized the work area such as utensil or equipment.
Cheek the temperature of freezer,refrigerator or heating
equipment to
ensure the proper functioning.

 Describe menu items to the guest or suggest products that

might appeal to them.
Checks the availability of the bar stock and make requisition
when needed
*Receive and process customer payment.
*Set up or restock the product display.
Sep 20, 2010 to Feb 14, 2013
Position
reliever

: LJC Group of Restaurant Greenbelt Manila

Philippines
: Food & Beverage Attendant Receptionist

Aug 20, 2012 to Feb 14, 2013

: Assign at LJC Lorenzos Way

Fine Dining Restaurant
May 14, 2012 to Aug 19, 2012
: Assign at LJC Larrys Caf and Bar
Fine Dining Restaurant.
Nov 14, 2012 to May 13, 2012

: Assign at LJC caf Adriatico and Bar

Casual Dining Restaurant.

Apr 18, 2011 to Nov 13, 2011

: Assign at LJC ABE Restaurant

Fine dining Restaurant.

Sep 23, 2010 to Apr 17, 2011

: Assign at LJC Fellys kitchen

Casual Dining Restaurant

DUTIES & RESPONSIBLITIES:

*Welcomes and greets the guest at the entrance and escorts them to their
assigned be chosen tables.
*Maintains and fills logbooks reservation book with necessary information
and keep all reservation sign in place.
*Present menus to the guest and answer question about menu items, making
recommendation and inform the guest of the daily specialty.
*Check the guest identity in order to ensure that they meet minimum age
requirement for consumption of alcoholic beverages.
*Take guest order and make recommendation. Explain how various menu
items are prepared describing ingredients and cooking method.
*Check the guest to ensure that they are enjoying their meal and take action
to correct any problems.
*Clearing soiled dishes and ask the guest for tea coffee and desserts.

*Present the bill if they ask and make sure that detail of their bills are
correct.
*Sincerely thanks to the guest and bid goodbye.
June 02, 2009 to July 12, 2010
Greenhills
Position

: Gloria Maris sharks fin Restaurant

Manila Philippines.
: Food & Beverage Attendant Receptionist
Reliever

DUTIES & RESPONSIBLITIES:

*Greet the guest and make them feel comfortable.
*Present the menu and be able to describe them appropriately to the guest.
*Take beverages and food order and make suggestive selling.
*Deliver beverage and food in a timely manner.
*Check the guest to ensure that everything is going well.
*Clear dirty dishes from the table and ask the guest for coffee, tea, or
dessert.
*Deliver guest bill if they ask and thank them for dining at the restaurant.
Aug 09, 2008 to Mar 31, 2009
Phillipine
.
Position

: Philippine Pizza Hut Inc. Trinoma

: Cashier

DUTIES & RESPONSIBILITIES:

*Receive payment by cash,creadit card,voucher or outhomatic debit.
*Count money in cash drawer at the beginning of the shif to ensure that the amounts are correct.
*Answering customer question inquiry regarding to the promotion.
ACHIEVEMENT:
Employee of the Month at Butlers Chocolate Cafe
Employee of the Month at Caf Adratico Premier
Customer Service Training Seminar one of the highest rating in the
final test given
At Gloria Maris Sharks Fin Restaurant

ON THE JOB TRAINING EXPERIENCE:

May 13, 2008 to June 13, 2008
Philippines

: OJT at Danarra hotel and Resort

Assign at front office and house

keeping
Department
Dec 13, 2007 to Dec 21, 2007
Philippine

: Basic Safety training (SOLAS)

Nautical training Institute

July 14, 2007 to Aug 13, 2007

Philippines

: OJT Fernandina 88 suite Hotel

Assign as food & beverage allendant

Dec 15, 2005 to Feb 1, 2004

: OJT at Max Restaurant

Assign as: CSA customer service assistant

Seminar Attended:

: Qualities of service professional

July 20, 2012

greenbelt 5 Makati Philippines

Feb 20, 2011

selling

: Increasing sales through suggestive

Manila Philippine

Sep 22, 2005 to Sep 23, 2005

seminar

: Hotel familiarization tour and

At executive plaza hotel and diamond
Hotel Philippine

CHARACTER REFERENCE:
Ms.Marisa Fenticostes Alfante
Position: Caption Waiters
Contact: 738-8220

I herby certify that the above information are true and correct to the
best of my knowledge belief.

Divina D. Ngayan
Signiture