Documente Academic
Documente Profesional
Documente Cultură
Executive
Summary
This research purposes to find out the purchaser and non purchaser of desi
dos. Various key factors like Price, Location, Interior Decoration of the outlets,
Availability of store in different location, Traditional clothing line, Designers,
Store Image that influence customers to visit desi dos and also to make
purchase decision. We also tried to find out the mostly visited items and
mostly purchased items. We found out the most important attributes for desi
dos like Number of store, Addition of new items, Aggressive advertising,
Amenities such as membership card, discounts, coupons to improve their
service and brand image. Based on our research objectives and other related
subjects of the research, we developed few hypotheses for it, which we have
tested by our primary and secondary data that we have collected by survey.
The data we have collected can be divided into two categories are Primary
Data and Secondary Data. Primary data refers to the data collected from the
survey that we have conducted among the samples of the target consumers
who are assumed as representatives of the target population.
Secondary
data refers to the data that we have collected from various articles,
magazines and websites. Our research is a combination of both Quantitative
and Qualitative methods of obtaining data. We found that there is a break in
between customers expectation and actual service. After that, we have used
those data for testing our hypothesis. Primary data collection for our study
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our
hypothesis
as
well
as
our
research
objectives.
This
stores through the city. 60.0% of our respondents agreed with that. Addition
of new items can also improve their position with which 66.7% of our
respondents
agreed.
Moreover
facilities
such
as
membership
cards,
discounts, coupons can also encourage people to buy from there. 70.0% of
our respondents agreed with that. Besides aggressive advertising can also be
a competitive advantage for desi dos. We tried our best to make the report
realistic and logical within some limitations even. We think that Desi dos
have a huge opportunity to build a strong position among countries clothing
store if they can serve the customers according to their expectation.
_____________________________________________________2.0 Deshi
Dosh
Deshi Dosh is a well known name to people of Dhaka city. It is an
arrangement of ten outlets which is situated at Bashundhara City
approximately one year ago.Ten established fashion house of Bangladesh
open outlet under one roof and named it Deshi Doshat Bashundhara City.
These fashion houses are:
1. Rang
2. Nipun
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3. Probortona
4. Nogordola
5. Shada kalo
6. Kay Kraft
7. Banglar Mela
8. Anjans
9. Bibiyana
10.
Deshal
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Rang has passed 14 long years as a prime boutique house in our country.
Since a modest inception in the year 1994 as a local boutique shop to
enhance and promote local culture, Rang has established itself as a unique
and a prime boutique shop and a fashion house of innovative design.
Rang has diversified its product from Punjabi, Sarees, 3 pieces to Fatua,
Lungi, T-shirts, Orna, bed covers, blouse pieces and gift items such as
Ornaments, Mugs, C.Ds, Ladies bags, College bags, mobile bags, bangles
etc. All these items are unique in design and quality.
We use local indigenous fabrics of Cotton, Khadi, Silk, Halfsilk, Katan and
Muslin to design our product.Rang collects best raw materials and use all
available process of designs to make its products unique.Rang is growing in
all aspect of designs, texture, color and of latest trend.
Rang is one of the prominent outlet among the ten fashion outlet of Deshi
Dosh.
Rang has a promise to color you and your life, so you be happy and
content in all the way!
Nipun is the pioneer to have the revolution in the dress pattern that has a
meaningful combination between modern trends and traditional culture.It
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Probortona
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Shada Kalo is now number one fashion house in Bangladesh. It has an own
fashion style. Shada Kalo is now very popular with us. Most of the Dhaka
citys people like to ware SHADA KALOs dresses. All most they have 20
showrooms in Dhaka city including Deshi Dosh at Bashundhara City.
They use two common colors Whit & Black. All designs are related with
bangle culture. They try to mix up new and old fashion in their design. Shada
Kalo is doing very good in their concept. They try to make a new track for
bangle culture.
Kay Kraft has become the best fashion house for the fashion and trend
lovers. The main target of Kay kraft is to achieve the satisfaction of the
customers by the quality, color and design. Kay Kraft always prefers the
customers' choice first, so that its products have got maximum acceptance.
For men's wear Kay Kraft they is offering fatuas, panjabis, shirts and T-shirts,
and for women the store offers sarees shalwar kameezes and ladies fatuas.
To top it off, it also offers children's wear. Be sure to look out for their men's
fatuas and also the wide range of sarees.
Kay Krafts outlets are located at Rangs Anam Plaza (Sobhanbag), Baily Road,
Kemal Ataturk Road, Malibagh and at Deshi Dosh in Bashundhara City.
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Banglar Mela started its operation from May 2001 add within this time it has
achieved the position of one of best-branded cloth showroom of handloom in
the town.
The concept of Banglar Mela was to prove that, it is possible to create
panoramic designs of cloths by using local and traditional fabrics. And to
promote them in the market with a reasonable price. And till now, they
execute their operation according to their philosophy.
For male, there are various kinds of Fotua, Shirt and Punjabi. For Female
there are eye-catching newly designed sarees, and fusionizid traditional
outfit, which will definitely be a hit with in young generation girls. And for
children also there is presence of beautiful and colorful designed cloth.
Their newly introduced items are household items like bed covers, cushion
cover, Thanes of Bunon and Printed cloths and blouse pieces. And their
special attraction is terracotta items.
And at last, but not the least the ash colour with a blend of red and black and
the chemistry of wrought iron with traditional taat frame has created a
marvelous surrounding inside the showroom and has already created its
appeal with in the customers for its prefect shopping atmosphere and quality
of its clothes.
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The current scenario in the fashion outlets represents that there is going trend.
Bangladeshi fashion houses are moving forward with their ongoing latest design and
brand creation. As the designers are focusing on traditional design, more consumers
are also encouraged to buy these items.
There are a lot of factors that are affecting not only the designing factors. Deshi
Dosh is a new concept developed by the 10 Clothing outlets. All of the brands are
Bangladeshi brand and they created a new concept to bring the Bangladeshi brand
under one umbrella brand Deshi Dosh. But how well they have succeeded creating
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this brand and how consumers have taken these brands are the question. So there
is a gap and we are trying to find out the factors and the satisfaction level of the
consumers regarding the brand Deshi Dosh.
The study is conducted to evaluate the Deshi Dosh which is situated at Basundhora
City. The research aims to find out the .
defined as follows:
To find out what are the most important factors that consumers considers to
go to Deshi Dosh.
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Numerous factors influence buying behavior of customers. Very core factors such as
location, pricing, designers, design and layout are the factors which directly
influence the buying behavior of clothing items.
There are other indirect but important factors, which do play a huge role nowadays,
as No. of stores is something that every consumers being loves to enjoy. ior.
Then again, pricing is something that compels people to shift their demand from the
actual desire because income is a factor, which is directly related to pricing. These
two factors combined together derive a practical term, which is Affordability. Many
of the potential customers do not have the ability to fulfill their demand due to lack
of affordability.
We are also trying to find out the satisfaction level of the consumers in the current
situation and how much consumers are aware of the brand Deshi Dosh.
Though we have put up our best effort to make this research a good one, this
paper has some limitations too. We have faced some constraints and
obstacles while conducting the study.
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Therefore, the
Thirdly, the samples we have dealt with are very limited and they are not
surely representative of the whole population of the target customer base.
Last but not the least, the measures included in this research was based
upon the perceptions of the participating respondents.
potential
for
data
inaccuracies
due
to
item
Therefore, the
misinterpretation
or
_______________________________________________7.0 HYPOTHESIS
H1: Price is the most significant factor for the customer visiting Desi
Dos.
H2: Traditional clothing line is the second most significant factor for
the customers visiting Desi Dos.
H3: In Desi Dos female clothing items are the most purchased items
than male clothing.
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The data we have collected can be divided into two categories based on the
data collection techniques, study sample and source of information. Those
two categories are Primary Data and Secondary Data.
Primary data refers to the data collected from the survey that we have
conducted among the samples of the target consumers who are assumed as
representatives of the target population.
___________________________________________9.0 RESEARCH
DESIGN
Our research is a mixed type of research as we have employed both
Quantitative and Qualitative techniques of acquiring data. We went through
our Problem Discovery and Problem Definition part. After that, we have used
the data acquiring techniques to collect data relevant to the research, which
would eventually lead us to the consumer insight and the validation test of
our hypotheses.
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After defining the problem or existing gap in the market, we went to the
research design part. Here we decided who will be our respondents and how
will we select them. We made sure that our respondents represent the
greater population, which we are trying to indicate. Then we have conducted
a survey and used SPSS software to test our hypothesis and figure out
hidden facts about consumer insight.
Primary data collection for our research was done through questionnaire
survey. This questionnaires were provided directly to the respondents and
we the surveyors recorded the collected data. These were collected via
convenience sampling method. We have chosen respondents within the
target population who were representative of different segments. No
supervisory and validation method was used. Re-contacting was not possible,
as the respondents preferred anonymity.
The data required for conducting this study were collected using selfadministered questionnaires, specially designed to achieve the study goals.
A total of 11 questions covering key attributes of the customers perception
about Deshi Dosh were prepared after reviewing the relevant study.
The
response from the customers and to allow the researcher to use statistical
tests in evaluating the findings of the study.
10.5 Layout
Good
layout
and
physical
attractiveness
are
crucial
issues
of
any
_________________________________________11.0 SAMPLING
METHOD
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In some cases, many of the respondents were reluctant to fill the entire
questionnaire and left the task half done. In addition, almost all the
respondents were unwilling to answer the open-ended questions. In all these
cases, we had to convince them to fill the entire thing up. We had to provide
them with incentives like Smile and A cup of tea to get the job done.
_______________________________________________12.0 CODING
DATA
As we know that we needed to put all the data in SPSS to formulate and
analyze, that is why we coded data into numerical forms and choose the
options to be in terms of numerical number. The variables were kept as they
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were; such as, Income Group, Age, Gender, etc. Numeric format were used to
code the data. Coding of all the data is provided in Appendix.
________________________________________________13.0 DATA
ENTRY
We have entered the data collected from the survey to the SPSS software
after the coding was done. At the beginning, we used frequency tables to
tabulate the summary of all the responses for each question. This tabulated
information was then represented graphically with the help of pie charts. This
was done so that anyone can have an idea about the outcome of each
question instantly by having a look at the frequency table and the graphs.
Pie charts were used as it displays information in a more easily
understandable manner than normal bar charts. It shows the percentages for
different groups of choices, which makes it easier to understand consumer
preference. Not only that, it makes it easier to interpret the results as well.
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_____________________________________14.0 DATA
SUMMERIZATION
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Pie charts: have been used to give a good visual representation of our
data. It gives a graphical representation of data collected at a glance
Cross tabulations: has been done to compare our data that we collected.
It displays the joint distribution of two or more variables simultaneously. It
can provide greater insight than just frequency tables
______________________________________15.0 RESPONSE
INCENTIVES
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Cost Estimate
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There was no actual cost of conducting the survey except the money needed
to print the questionnaires and transportation cost that was needed to go to
all the places to collect the data.
Analysis calls for the formal presentation or putting the data we collected
into an actionable form. Each data we collected needs to be analyzed
correctly, or it can lead us to misleading answers and thus to a misleading
hypothesis. Careful consideration should be given when involving in the
process of analyzing. Analysis methods could include association tests,
statistical tests, multivariate measures and descriptive statistics.
Two types of analysis were conducted in this study: profile analysis and
statistical analysis. Profile analysis can be viewed as a means of classifying a
particular set of subjects according to a particular number of relevant
attributes. This method is widely used in social science research especially
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This
method of analysis has been used in many studies as a first step before
conducting any statistical analysis.
study was conducted via the use of percentages, mean scores, and ranks.
For statistical data analysis one-way frequency distribution was used.
All our primary data have been collected through either questionnaire or
focus group discussion. After collection period, we put all the responses in
the SPSS database, in addition, we coded each and every response according
to the SPSS code format. After running the data inputs in the SPSS, we took
SPSSs help to further analysis our information. With the help of the data
sheets we analyzed them using various methods like frequency, percentage
count and cross tabulation.
_____________________________________________17.0 SURVEY
PRETEST
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After conducting the pre-test, we came to know that there was some editing
to be done in our questionnaire. Some questions were not viewed as clear to
the respondents as we expected, so we had to redesign some questions for
the respondents ease of filling it up. We changed few words and replaced
them with more easy and clear words. We have revised our instructions, so
that it was clear to the respondents what we expected from them, as a
result, it was also easier for them to fill up the final questionnaire
_________________________________18.0 ETHICAL
CONSIDERATIONS
Our ethical motive was to motivate our respondents to answer our questions
and side by side protect their individual identity. They were to be kept
anonymous about their identity, and we promised not to disclose any of their
personal information. We assured them that the information collected will
only be used for academic purpose and nothing else.
Though we asked them their age group and gender for our research purpose,
we did not ask them for their names, as a result, their identity was kept
hidden. We have protected our 60 respondents of survey questionnaires.
Before conducting the survey, we provided them our (interviewers) identity
as well as, the purpose of our research. Once they understood that our
research could not harm them in any way, they were ready and willing to
cooperate with us. We made it clear to them. Therefore, we used the tactic of
informed consent for our respondents.
26 | P a g e
Statistics
Gender
N
Valid
60
Missing
12
Mean
1.38
Std. Deviation
.490
Gender
Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
Male
37
51.4
61.7
61.7
female
23
31.9
38.3
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
Data Analysis
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Among our field population 83.3% are valid and 16.7% are missing. Within valid
population 51.4% are male and 31.9% of our respondents are female.
Interpretation
on of respondents is male.
Age
N
Valid
59
Missing
13
Mean
2.27
Std. Deviation
.739
Age
Frequency
Valid
>18
18-23
Percent
Valid Percent
Cumulative
Percent
2.8
3.4
3.4
45
62.5
76.3
79.7
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Missing
24-29
11.1
13.6
93.2
30-35
2.8
3.4
96.6
>36
2.8
3.4
100.0
Total
59
81.9
100.0
1.4
System
12
16.7
Total
13
18.1
72
100.0
Total
Data analysis
From the respondents 2.8% placing below 18, 62.5% were placing from 18-23,
11.1% were placing from 24-29, 2.8% were placing from 30-35 and above 35 years
and missing were 18.1%.
Interpretation
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Statistics
Valid
60
Missing
12
Mean
1.2833
Std. Deviation
.49030
Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
yes
44
61.1
73.3
73.3
no
15
20.8
25.0
98.3
3.00
1.4
1.7
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
Data analysis
From the respondents 61.1% were aware of desi dos and 20.8% were not aware of
desi dos.
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Interpretation
We attempted to accomplish the study on sample of minimum 60% who were aware
of desi dos. To accomplish this huge segment of probable buyers who are aware of
it, desi dos require knowing their demand and likeliness to make them actual buyer.
Therefore, the potential development of number of customers will increase.
Question 4 Have respondent ever purchased anything from Desi Dos outlets?
Statistics
Valid
60
Missing
12
Mean
1.5167
Std. Deviation
.50394
Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
purchaser
29
40.3
48.3
48.3
Non
purchaser
31
43.1
51.7
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
Data analysis
From the respondents 40.3% were purchaser of desi dos and 20.8% were non
purchaser.
Interpretation
Even though 61.1% of respondents were aware of it but only 40.3% are purchasers.
It should focus to turn their aware customers into purchaser because aware
customers are not purchasing from desi dos.
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Valid
29
Missing
43
Mean
1.7241
Std. Deviation
.70186
Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
Male
items
12
16.7
41.4
41.4
Female
items
13
18.1
44.8
86.2
both
5.6
13.8
100.0
Total
29
40.3
100.0
9.00
31
43.1
System
12
16.7
Total
43
59.7
72
100.0
Data analysis
Amongst the purchaser 16.7% purchase male items and 18.1% purchase female
items.
Interpretation
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Female items are mostly purchased items compare to male items. It means that
female clothing of desi dos attract more customers.
Statistics
Valid
30
Missing
42
Mean
2.4000
Std. Deviation
.93218
Frequenc
y
Valid
Percent
Valid
Percent
Cumulative
Percent
Very
satisfied
8.3
20.0
20.0
2.00
12.5
30.0
50.0
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Missing
Total
3.00
12
16.7
40.0
90.0
4.00
4.2
10.0
100.0
Total
30
41.7
100.0
9.00
30
41.7
System
12
16.7
Total
42
58.3
72
100.0
Data analysis
From the respondents 8.3% were very satisfied, 12.5% are satisfied, 16.7% are
neutral, and 4.2% are dissatisfied about their product line.
Interpretation
No respondents are very dissatisfied about product line. It is very affirmative side
for desi dos. If they can turn their dissatisfied customers into satisfied it will
increase their sales volume.
Question 7: Which of the Outlets in Desi Dos that customers visit mostly?
35 | P a g e
Statistics
Valid
60
Missing
12
Mean
4.4833
Std. Deviation
3.04482
Frequency
Valid
Sadakalo
Total
Valid
Percent
Cumulative
Percent
16
22.2
26.7
26.7
Nogor dola
6.9
8.3
35.0
Bibiana
8.3
10.0
45.0
Nipun
2.8
3.3
48.3
12
16.7
20.0
68.3
Probortona
1.4
1.7
70.0
Deshal
9.7
11.7
81.7
Banglar mela
2.8
3.3
85.0
Rang
5.6
6.7
91.7
Anjans
6.9
8.3
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
Kay kraft
Missing
Percent
36 | P a g e
Data analysis
We found that 22.2% visits sadakalo, 6.9% visits nogor dola, 8.3% visits bibiana,
2.8% visits nipun, 16.7% visits kay kraft, 1.4% visits probortona, 9.7% visits deshal,
2.8% visits banglar mela, 5.6% visits rang, 6.9% visits anjans.
The mean is 4.4833 and the standard deviation is 3.04482.
Interpretation
Among the stores sadakalo is the most visited store, kay kraft is the second most
visited store and banglar mela and nipun are the least visited stores. Mostly people
like the sadakalo and kay kraft than others of desi dos.
Statistics
Mean
Std. Deviation
Valid
60
Missing
12
4.4833
3.04482
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Frequency
Valid
Total
Cumulative
Percent
Sadakalo
16
22.2
26.7
26.7
nogordola
6.9
8.3
35.0
bibiana
8.3
10.0
45.0
nipun
2.8
3.3
48.3
12
16.7
20.0
68.3
probortona
1.4
1.7
70.0
deshal
9.7
11.7
81.7
banglar mela
2.8
3.3
85.0
rang
5.6
6.7
91.7
anjans
6.9
8.3
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
kay kraft
Missing
Percent
Valid
Percent
Data analysis
We also found that 22.2% prefers sadakalo, 6.9% visits prefers dola, 8.3% prefers
bibiana, 2.8% prefers nipun, 16.7% prefers kay kraft, 1.4% prefers probortona, 9.7%
prefers deshal, 2.8% prefers banglar mela, 5.6% prefers rang, 6.9% prefers anjans.
Interpretation
Respondents who prefers store they also visits the store of desi dos. For this reason
preference and visited percentage are equal.
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Question 9: What are the most important factors that consumers consider
before selecting any clothing outlets?
Statistics
Valid
60
Missing
12
Mean
2.1667
Std. Deviation
1.45167
Price factor
Frequency
Valid
very
26
Percent
36.1
Valid
Percent
43.3
Cumulative
Percent
43.3
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important
Missing
Total
2.00
16
22.2
26.7
70.0
3.00
11.1
13.3
83.3
4.00
8.3
10.0
93.3
5.00
2.8
3.3
96.7
not very
important
2.8
3.3
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
Data Analysis
Within the 83.3% valid sample size 36.1% said it is very much important factor.
22.2% said that it is somewhat important factor. 11.1% said that it is an important
factor. 8.3% was neutral about the factor said, 2.8% said that it is not important and
2.8% said that it is not very important factor.
Interpretation
Almost 83.3% respondents said that price is an important factor. That means
customers always aware of products price.
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Statistics
Valid
60
Missing
12
Mean
2.6333
Std. Deviation
1.47254
Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
very
important
16
22.2
26.7
26.7
2.00
13
18.1
21.7
48.3
3.00
18
25.0
30.0
78.3
4.00
12.5
15.0
93.3
6.00
2.8
3.3
96.7
not very
important
2.8
3.3
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
41 | P a g e
Data Analysis
Within the 83.3% valid sample size 22.2% said it is very much important factor.
18.1% said that it is somewhat important factor. 25% said that it is an important
factor. 12.5% was neutral about the factor. 2.8% said that it is not somewhat
important. 2.8% said that it is not very important factor.
The mean is 2.6333 and the standard deviation is 1.47254
Interpretation
Almost 78.3% respondents said that location is an important factor. That means
customers always consider store location.
Statistics
Mean
Std. Deviation
Valid
60
Missing
12
2.8167
1.48999
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Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
very
important
13
18.1
21.7
21.7
2.00
14
19.4
23.3
45.0
3.00
16
22.2
26.7
71.7
4.00
10
13.9
16.7
88.3
5.00
5.6
6.7
95.0
6.00
1.4
1.7
96.7
not very
important
2.8
3.3
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
Data Analysis
Within the 83.3% valid sample size 18.1% said it is very much important factor.
19.4% said that it is somewhat important factor. 22.2% said that it is an important
factor. 13.9% was neutral about the factor. 5.6% said that it is not an important
factor. 1.4% said that it is not somewhat important. 2.8% said that it is not very
important factor.
The mean is 2.8167 and the standard deviation is 1.48999.
Interpretation
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Almost 71.7% respondents said that interior decoration is an important factor. That
means customers also look at the decoration or layout of clothing store.
Statistics
Mean
Std. Deviation
Valid
60
Missing
12
2.8167
1.47857
Valid
Missing
Total
Frequency
Perce
nt
Valid
Percent
Cumulative
Percent
very
important
13
18.1
21.7
21.7
2.00
15
20.8
25.0
46.7
3.00
14
19.4
23.3
70.0
4.00
10
13.9
16.7
86.7
5.00
6.9
8.3
95.0
6.00
2.8
3.3
98.3
not
important
1.4
1.7
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
Data Analysis
Within the 83.3% valid sample size 18.1% said it is very much important factor.
20.8% said that it is somewhat important factor. 19.4% said that it is an important
factor. 13.9% was neutral about the factor. 6.9% said that it is not an important
factor. 2.8% said that it is not somewhat important. 1.4% said that it is not very
important factor.
Interpretation
45 | P a g e
46 | P a g e
Statistics
Valid
60
Missing
12
Mean
2.7500
Std. Deviation
1.55819
Frequency
Valid
Percent
Valid
Percent
Cumulative
Percent
very
important
13
18.1
21.7
21.7
2.00
20
27.8
33.3
55.0
3.00
10
13.9
16.7
71.7
4.00
12.5
15.0
86.7
5.00
5.6
6.7
93.3
6.00
2.8
3.3
96.7
not
important
2.8
3.3
100.0
60
83.3
100.0
Total
47 | P a g e
Missing
System
Total
12
16.7
72
100.0
Data Analysis
Within the 83.3% valid sample size 18.1% said it is very much important factor.
27.8% said that it is somewhat important factor. 13.9% said that it is an important
factor. 12.5% was neutral about the factor. 5.6% said that it is not an important
factor. 2.8% said that it is not somewhat important. 2.8% said that it is not very
important factor.
Interpretation
Almost 71.7% respondents said that traditional clothing line is an important factor.
That means customers likes traditional clothing line of any clothing store.
Statistics
Mean
Std. Deviation
Valid
60
Missing
12
2.6000
1.66926
Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
very
important
22
30.6
36.7
36.7
2.00
10
13.9
16.7
53.3
3.00
13
18.1
21.7
75.0
4.00
8.3
10.0
85.0
5.00
6.9
8.3
93.3
6.00
2.8
3.3
96.7
not
important
2.8
3.3
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
Data Analysis
Within the 83.3% valid sample size 30.6% said it is very much important factor.
13.9% said that it is somewhat important factor. 18.1% said that it is an important
factor. 8.3% was neutral about the factor. 6.9% said that it is not an important
factor. 2.8% said that it is not somewhat important. 2.8% said that it is not very
important factor.
49 | P a g e
Interpretation
Almost 75.0% respondents said that a designer is an important factor. That means
customers prefer particular designers collection.
Statistics
Valid
60
Missing
12
Mean
2.5333
Std. Deviation
1.52345
Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
very
important
18
25.0
30.0
30.0
2.00
15
20.8
25.0
55.0
3.00
16
22.2
26.7
81.7
4.00
6.9
8.3
90.0
5.00
2.8
3.3
93.3
6.00
2.8
3.3
96.7
not
important
2.8
3.3
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
50 | P a g e
Data Analysis
Within the 83.3% valid sample size 25.0% said it is very much important factor.
20.8% said that it is somewhat important factor. 22.2% said that it is an important
factor. 6.9% was neutral about the factor. 2.8% said that it is not an important
factor. 2.8% said that it is not somewhat important. 2.8% said that it is not very
important factor.
Interpretation
Almost 81.7% respondents said that a store image is an important factor. That
means customers prefer particular brand for their clothing.
Question 10: What are the most important attributes that consumers think
of Desi Dos for improving their service and brand image?
Statistics
Valid
60
Missing
12
Mean
2.3167
Std. Deviation
.81286
51 | P a g e
Valid
Missing
Total
Frequency
Perce
nt
12.5
15.0
15.0
2.00
27
37.5
45.0
60.0
3.00
20
27.8
33.3
93.3
4.00
5.6
6.7
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
strongly
agree
Valid
Percent
Cumulative
Percent
Data Analysis
Within the 83.3% valid sample size 12.5% strongly agreed with the factor. 37.5%
agreed with the factor. 27.8% was neutral about the factor. 5.6% disagreed with the
factor. And no one strongly disagreed with the factor.
Interpretation
52 | P a g e
Among the respondents 60.0% agreed that number of stores of desi dos can
improve their service and brand image. That entails that customer want more stores
of desi dos.
Statistics
Valid
60
Missing
12
Mean
2.0000
Std. Deviation
.90198
Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
strongly
agree
22
30.6
36.7
36.7
2.00
18
25.0
30.0
66.7
3.00
18
25.0
30.0
96.7
4.00
2.8
3.3
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
53 | P a g e
Data Analysis
Within the 83.3% valid sample size 30.6% strongly agreed with the factor. 25.0%
agreed with the factor. 25.0% was neutral about the factor. 2.8% disagreed with the
factor. And no one strongly disagreed with the factor.
Interpretation
Among the respondents 66.7% agreed that addition of new items in desi dos can
improve their service and brand image. That entails that customer want addition of
new items in desi dos.
Statistics
Valid
60
Missing
12
Mean
2.1500
Std. Deviation
.79883
54 | P a g e
Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
strongly
disagree
12
16.7
20.0
20.0
2.00
30
41.7
50.0
70.0
3.00
15
20.8
25.0
95.0
4.00
4.2
5.0
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
Data Analysis
Within the 83.3% valid sample size 16.7% strongly agreed with the factor. 41.7%
agreed with the factor. 20.8% was neutral about the factor. 4.2% disagreed with the
factor. And no one strongly disagreed with the factor.
Interpretation
Among the respondents 70.0% agreed that amenities or services like membership
cards, discounts, coupons in desi dos for their customers can improve their service
55 | P a g e
and brand image. That entails that customer desire membership cards or services
like that.
Statistics
Valid
60
Missing
12
Mean
2.7000
Std. Deviation
.90760
Frequency
Valid
strongly
agree
Percent
Valid
Percent
Cumulative
Percent
6.9
8.3
8.3
2.00
19
26.4
31.7
40.0
3.00
27
37.5
45.0
85.0
56 | P a g e
Missing
Total
4.00
9.7
11.7
96.7
strongly
disagree
2.8
3.3
100.0
Total
60
83.3
100.0
System
12
16.7
72
100.0
Data Analysis
Within the 83.3% valid sample size 6.9% strongly agreed with the factor. 26.4%
agreed with the factor. 37.5% was neutral about the factor. 9.7% disagreed with the
factor. And 2.8% strongly disagreed with the factor.
Interpretation
Among the respondents 40.0% agreed that aggressive advertising of desi dos can
improve their service and brand image. And 37.5% was neutral about that. That
entails that desi dos can grave more customer by this.
Question 11: What is customers average monthly amount of expenditures
(in Taka) for any clothing?
57 | P a g e
Statistics
Valid
58
Missing
14
Mean
1.7586
Std. Deviation
.92358
Frequency
Valid
Missing
Total
Percent
Valid
Percent
Cumulative
Percent
1-1000
29
40.3
50.0
50.0
1001-5000
18
25.0
31.0
81.0
5001-10000
9.7
12.1
93.1
10001-15000
5.6
6.9
100.0
Total
58
80.6
100.0
9.00
2.8
System
12
16.7
Total
14
19.4
72
100.0
Data Analysis
58 | P a g e
Within the 80.6% valid sample size 40.3% have monthly expenditure in between 11000 tk. 25.0% have monthly expenditure in between 1001-5000 tk. 9.7% have
monthly expenditure in between 5001-10000 tk. And 5.6% have monthly
expenditure in between 10001-15000 tk.
Interpretation
Among the respondents 81.0% has monthly expenditure in between 1-5000 tk. And
93.1% has in between 1-10000 tk. Desi dos should make their price range that a
customer can frequently visits their stores.
Statistics
Occupation
N
Valid
59
Missing
13
59 | P a g e
Mean
1.3051
Std. Deviation
.59464
Occupation
Frequency
Valid
Valid
Percent
Cumulative
Percent
Student
45
62.5
76.3
76.3
Service Holder
10
13.9
16.9
93.2
5.6
6.8
100.0
Total
59
81.9
100.0
9.00
1.4
System
12
16.7
Total
13
18.1
72
100.0
Entrepreneur
Missing
Percent
Total
Data Analysis
Within the 81.9% valid sample size 62.5% were students. 13.9% were service
holder. 5.6% were entrepreneur.
The mean is 1.3051 and the standard deviation is .59464.
Interpretation
60 | P a g e
Among the respondents 76.3% were students. We tried to conduct our survey
among those who are young and aware of trendy clothing store.
H0: Price is not the most significant factor for the customer
visiting Desi Dos.
H1: Price is the most significant factor for the customer visiting
Desi Dos.
One-Sample Statistics
N
Price factor
selecting
store
Mean
60
Std.
Deviation
2.1667
1.45167
Std.
Error
Mean
.18741
One-Sample Test
61 | P a g e
t
Price factor
selecting
store
-4.447
Sig. (2tailed)
df
59
.000
Mean
Differenc
e
-.8333
95% Confidence
Interval of the
Difference
Lower
-1.2083
Upper
-.4583
Interpretation
At this time, our population size is N=60 and degrees of freedom (df) is 59.
Calculated mean is 2.1667 and our test value is 3.0 and also standard deviation is
1.45167.
Here, significance level () = 5% and confidence level is 95%.
62 | P a g e
One-Sample Statistics
Traditional clothing
factor selecting
store
Mean
Std.
Deviation
Std.
Error
Mean
60
2.7500
1.55819
.20116
One-Sample Test
Traditional clothing
factor selecting
store
df
Sig. (2tailed)
-1.243
59
.219
95% Confidence
Interval of the
Difference
Mean
Differenc
e
Lower
Upper
-.2500
-.6525
.1525
Interpretation
63 | P a g e
At this time, our population size is N=60 and degrees of freedom (df) is 59.
Calculated mean is 2.7500 and our test value is 3.0 and also standard deviation is
1.55819.
Here, significance level () = 5% and confidence level is 95%.
Mode
l
Variables
Entered
Variables
Removed
Amenities
Improvem
ent of
Desi
dos(a)
Method
Enter
Model Summary
64 | P a g e
Mode
l
1
R
Square
R
.099(a)
Std. Error
of the
Estimate
Adjusted
R Square
.010
-.007
.50577
ANOVA(b)
Sum of
Squares
Model
1
Mean
Square
df
Regress
ion
.147
.147
Residua
l
14.837
58
.256
Total
14.983
59
Sig.
.573
.452(a)
Coefficients(a)
Unstandardized
Coefficients
Model
1
B
(Constant)
Amenities
Improvement
Std.
Error
1.382
.189
.062
.082
Standardize
d
Coefficients
Beta
.099
Sig.
7.320
.000
.757
.452
65 | P a g e
of Desi dos
a Dependent Variable: Have you purchased anything frm desi dos
Missing
Percent
45
62.5%
Total
Percent
27
37.5%
Percent
72
100.0%
Gender
Total
Male items
11
11
Female items
14
16
30
26
19
45
both
Total
female
66 | P a g e
Chi-Square Tests
Asymp. Sig. (2Value
df
sided)
Pearson Chi-Square
11.318a
.003
Likelihood Ratio
15.336
.000
Linear-by-Linear Association
10.219
.001
N of Valid Cases
45
Interpretation:
As we can from the cross tabulation that most of the items are bought by female
and female items are the mostly purchased items in deshi dosh. The Chi-square
value is 11.318. at .05 significance level. As it is less than the critical value, the null
hypothesis of association cannot be rejected indicating that the association is not
statistically significant at the .05 level. So there is significance that Female items
are mostly purchased items in this outlets.
H0: Addition of more stores in different location will improve the customer
satisfaction level.
H1: Addition of more stores in different location will not improve the customer
satisfaction
level.
One-Sample Statistics
N
No. of stores Improvement
Mean
60
2.3167
Std. Deviation
.81286
factors
67 | P a g e
One-Sample Test
Test Value = 3
95% Confidence Interval of the
Difference
t
No. of stores Improvement
df
-6.512
Sig. (2-tailed)
59
.000
Mean Difference
-.68333
Lower
Upper
-.8933
factors
Interpretation
Here, our test value is 3.0 which represent the important factor for the addition of
new stores We have taken this test value as our null hypothesis. Here, our degree of
freedom is 59 and upper confidence level is -.4734 and lower confidence level is
-0..8933.
At 95% confidence interval our significance level is lower than 0.05 which indicates
that we cant reject the Null Hypothesis.
So, our null hypothesis would not be rejected at 95% confidence interval. We can
conclude that Addition of stores is needed.
68 | P a g e
-.4734
One-Sample Statistics
N
Amenities Improvement of
Mean
60
Std. Deviation
2.1500
.79883
.10313
Desi dos
One-Sample Test
Test Value = 3
95% Confidence Interval of the
Difference
t
Amenities Improvement of
df
-8.242
Sig. (2-tailed)
59
.000
Mean Difference
-.85000
Lower
Upper
-1.0564
Desi dos
Interpretation
Here, our test value is 3.0 which represent the important factor for the addition of
new stores We have taken this test value as our null hypothesis. Here, our degree of
freedom is 59 and upper confidence level is -.6436 and lower confidence level is
-1.0564.
69 | P a g e
-.6436
At 95% confidence interval our significance level is lower than 0.05 which indicates
that we cant reject the Null Hypothesis.
So, our null hypothesis would not be rejected at 95% confidence interval.
One-Sample Statistics
N
Aggresive advertising
Mean
60
Std. Deviation
2.7000
.90760
.11717
One-Sample Test
Test Value = 3
95% Confidence Interval of the
Difference
t
Aggresive advertising
-2.560
df
Sig. (2-tailed)
59
.013
Mean Difference
-.30000
Lower
Upper
-.5345
Interpretation
Here, our test value is 3.0 which represent the important factor for the addition of
new stores We have taken this test value as our null hypothesis. Here, our degree of
70 | P a g e
-.0655
freedom is 59 and upper confidence level is -.0655 and lower confidence level is
-0..5345.
At 95% confidence interval our significance level is lower than 0.05 which indicates
that we cant reject the Null Hypothesis.
So, our null hypothesis would not be rejected at 95% confidence interval. We can
conclude that Addition of stores is needed.
This research is conducted to evaluate the new brand Deshi Dosh. The
research is conducted to find out what factors encouraged the consumer to
buy products from Deshi Dosh. The consumers have also given their opinion
about some categories about the factors that have influenced them to
choose deshi dosh.
Deshi Dosh should be more focused on their key demography age group 1830. Most of the young people are more aware of their brand and wanted to
see more stores available in different location.
Advertisement is another factor they should look in. As people are not that
much aware of the brand name they should focus on advertisement as a
whole of the 10 brands not individually.
________________________________________21.0
RECOMMENDATIONS
72 | P a g e
______________________________________________ 22.0
CONCLUSIONS
Clothing industry is growing day by day in our country. As our countrys main export
item is readymade garment and we have achieved exceptional level of efficiency in
this sector. More and more Bangladeshi branded shops are being introduced in our
country. Now competition is tougher than 5 years back. To survive this competition
Deshi Dos should create more awareness of their brands by doing more
advertisement and adding more facilities to their customers.
Deshi dosh is unique in a way that it has created unique blend of 10 brands under
one umbrella. To utilize is in proper way they should be focusing on their key
demographic.
As most of their brands have traditional clothing line, they should try to create
something unique like fusion of traditional and western to attract more customers.
Also they can add more outlets like they have in Basundhora City for the
convenience of the customers.
73 | P a g e