J I M M A

U N I V E R S I T Y

COLLEGE OF BUSINESS AND ECONOMICS

DEPARTMENT OF MANAGEMENT

Course Title
Course Code
Programme
Credit Hours

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Organizational Behaviour and Development

MBA
Masters of Business Administration
3

Course Description
Organizational Behavior (OB) is a field of study that investigates the impact that individuals,
groups, and organizational structures and systems have on human behavior within
organizations. Organizations are the behaviour of the people in them: making decisions,
influencing each other, acting on those decisions, obtaining resources, etc. We will study the
broader context of organizations, particularly business organizations, to provide a background
for our study of the human side of organizations.
This course is designed for the prospective and on job managers with application of
behavioural sciences to management. This course focuses on the primary factors which
influence behaviour in organizations to include: Perception, personality, attitudes, motivation,
leadership, decision making, communication, group processes, diversity, organization change,
self-awareness, and stress management.
Course Objective
The purpose of this course is to help students understand and manage human behaviour in
organizations.
Specifically, the course activities will provide for students to be able:

To weight the relevance of organizational behavior in management practice.

To identify and explore the factors influencing individual and group behaviour in
organizations.
To discuss fundamental managerial implications of current OB theory and research.
To identify and analyze their personal biases in the way they relate to people and
organizations.
To demonstrate analytical and problem-solving skills in the application of organizational
behaviour knowledge to work-related situations.
To develop leadership qualities essential for achieving goals of an organization and to
train on scientific decision-making practices, especially on the human factor in an
organization

Course Contents

SECTION ONE: Introduction

1.1.
1.2.
1.3.
1.4.
1.5.
1.6.

Management functions roles, and skills

Working Definition of OB
Complementing Intuition with Systematic Study
Disciplines that Contribute to the OB Field

Challenges and Opportunities for OB

Developing an OB Model

SECTION TWO: Behaviour within organization: Individual

2.1.
Diversity in Organizations
2.1.1 Biographical Characteristics
2.1.2 Ability
2.1.3 Implementing Diversity Management Strategies
2.2.
Attitudes and Job Satisfaction
2.2.1. Attitude
2.2.2. Job satisfaction
2.3.
Emotions and Moods
2.4.
Personality and Values
2.5.
Perception and Individual Decision Making
2.6.
Motivation Concepts
2.6.1. Defining Motivation
2.6.2. Early Theories of Motivation
2.6.3. Contemporary Theories of Motivation
2.6.4. Application of motivation
SECTION THREE: Behaviour within organization: Group
3.1. Foundations of Group Behaviour
3.1.1. Defining and Classifying Groups
3.1.2. Stages of Group Development
3.1.3. Group Properties: Roles, Norms, Status, Size, and Cohesiveness
3.1.4. Group Decision Making
3.2. Understanding Work Teams
3.2.1. Popularity of Teams

3.2.2. Teams vs. Groups

3.2.3. Types of Teams
3.2.4. Creating Effective Teams
3.3. Communication
3.4. Leadership

3.4.1. Leadership theories

3.4.2. Charismatic Leadership and Transformational Leadership
3.5. Conflict and Negotiation

SECTION FOUR: Behaviour within organization: The organization System

4.1. Foundations of Organization Structure
4.2. Organizational Culture
4.3. Human Resource Policies and Practices
4.4. Organizational Change and Stress Management
4.4.1. Forces for Change

4.4.2. Managing Planned Change

4.4.3. Resistance to Change
4.4.4. Approaches to Managing Organizational Change
Mode of Delivery
A weekly, three hour sessions will be covered through providing lectures, class discussions,
individual reflection, and group presentation
Mode of Assessment
1 Class participation-------------------------------------------------------------------10%
2 Individual case presentation--------------------------------------------------------20%
3 Group Assignment...20%
4 Final exam.......50%
Reference
1. Robbins, SP & Judge, TA 2013, The Organizational Behaviour, 15th Ed. Pearson
Education, Inc
2. George, JM & Jones, GR, 2007, Understanding and managing organizational
behaviour, 5th Ed, Prentice Hall, Upper Saddle River, NJ
3. Gibson, and et al, 2012, Organization: Behaviour, structure, and processes. 15th ed,
McGraw-Hill
4. Any other OB books