Diagnostics For Kodak DirectView CR 950 System 26AUG04

EASTMAN KODAK COMPANY, 2004
{Diagnostics}{Production}{HealthImaging}{ExternalAndInternal}
HEALTH IMAGING
Publication No. DG4826-1
26AUG04
Supersedes
28JUL03
Confidential
Restricted
Information
DIAGNOSTICS
for the
Kodak DirectView CR 950 SYSTEM
Service Code: 4826
Important
Qualified service personnel must repair this equipment.
H196_0500GC
DIAGNOSTICS
26AUG04
DG4826-1
Page
2 of 206
PLEASE NOTE
The information contained herein is based on the experience and knowledge relating to the
subject matter gained by Eastman Kodak Company prior to publication.
No patent license is granted by this information.
Eastman Kodak Company reserves the right to change this information without notice, and
makes no warranty, express or implied, with respect to this information. Kodak shall not be
liable for any loss or damage, including consequential or special damages, resulting from any
use of this information, even if loss or damage is caused by Kodaks negligence or other fault.
This equipment includes parts and assemblies sensitive to damage from electrostatic
discharge. Use caution to prevent damage during all service procedures.
Table of Contents
Description
Using the Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Service Diagnostics Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Functions of the System Service Diagnostics Screen . . . . . . . . . . . . . . . . . .
Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Light Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Slow Scan Current and Velocity Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Laser Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Galvo Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PMT Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
GALVO PLOT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Self Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diagnostic Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Error Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Error Frequency Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Actuation Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storing the Error Logs on a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clearing the Error Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Files from a Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Displaying the Software Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Downloading Software to the BOARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BAR CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10003 - READER did not read the CASSETTE BAR CODE . . . . . . . . . . . .
LATCH/UNLATCH CAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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DIAGNOSTICS
26AUG04
DG4826-1
Page
3 of 206
11001 - DUPLEX CAM did not move to the Home Position. . . . . . . . . . . .

11002 - DUPLEX CAM did not move to PINCH position. . . . . . . . . . . . .
11003 - DUPLEX CAM did not move to CLAMP/UNLATCH position. . .
11004 - DUPLEX CAM did not move to UNCLAMP/LATCH position. . .
11005 - DUPLEX CAM did not move to UNPINCH position . . . . . . . . . .
11006 - CAM OUTER SENSOR did not detect position of DUPLEX CAM
11007 - CAM INNER SENSOR did not detect Home Position for
DUPLEX CAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11009 - DUPLEX CAM: Movement failure . . . . . . . . . . . . . . . . . . . . . . . . . .
11010 - DUPLEX CAM: Software command failure on the MSC BD . . . . .
11014 - DUPLEX CAM: Timeout Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11015 - Move command failure because SLOW SCAN not at
home position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11016 - MSC BOARD A1: Software Error for DUPLEX CAM . . . . . . . . . . .
11017 - MSC BOARD A1: Software Error for DUPLEX CAM . . . . . . . . . . .
11018 - DUPLEX CAM did not move to next position . . . . . . . . . . . . . . . .
11019 - DUPLEX CAM did not move to PINCH position. . . . . . . . . . . . .
11020 - DUPLEX CAM did not move to UNLATCH position. . . . . . . . . .
11021 - DUPLEX CAM did not move to LATCH position . . . . . . . . . . . .
11022 - DUPLEX CAM did not move to UNPINCH position . . . . . . . . . .
11023 - DUPLEX CAM did not move. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SLOW SCAN AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12001 - SLOW SCAN EXTRACTION BAR did not move to home position
12002 - EXTRACTION BAR REFERENCE SENSOR S9 did not actuate . .
12003 - PLATE PRESENT SENSOR S5 did not detect PLATE . . . . . . . . .
12004 - PLATE PRESENT SENSOR S5 did not actuate . . . . . . . . . . . . . . .
12009 - Caution! SLOW SCAN MOTOR drawing too much power . . . . . .
12012 - SLOW SCAN AY: Timeout Error . . . . . . . . . . . . . . . . . . . . . . . . . . .
12013 - Software Error in SLOW SCAN Caused Error in MSC BD . . . . . .
12014 - MSC BOARD A1: Software Error for SLOW SCAN . . . . . . . . . . . .
12100 - SSC BOARD A6: Software Error . . . . . . . . . . . . . . . . . . . . . . . . . . .
12101 - SLOW SCAN had a velocity malfunction during scan . . . . . . . . .
12102 - SLOW SCAN stopped during scan . . . . . . . . . . . . . . . . . . . . . . . . .
12104 - SLOW SCAN: Timeout while moving to SENSOR S9 . . . . . . . . . .
12107 - SLOW SCAN: +24 V DC malfunction during scan . . . . . . . . . . . . .
12110 - SLOW SCAN did not communicate with the MSC . . . . . . . . . . . .
12111 - SLOW SCAN did not move. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12113 - SSC BOARD A6: NVRAM malfunctioned . . . . . . . . . . . . . . . . . . . .
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DIAGNOSTICS
26AUG04
DG4826-1
Page
4 of 206

12116 - SSC BOARD A6 did not communicate with MSC . . . . . . . . . . . . .
12122 - SLOW SCAN COIL BOARD A7 malfunctioned. . . . . . . . . . . . . . . .
12125 - SLOW SCAN COIL BOARD A7 malfunctioned. . . . . . . . . . . . . . . .
12126 - Caution! SLOW SCAN MOTOR is overheated . . . . . . . . . . . . . . . .
12201 - SSC BOARD A6: Programming Error . . . . . . . . . . . . . . . . . . . . . . .
12202 - 12260 - SSC BOARD A6: Memory Error . . . . . . . . . . . . . . . . . . . . .
12896 - SSC BOARD A6: Unexpected Reset . . . . . . . . . . . . . . . . . . . . . . . .
12901 - SSC BOARD A6: Unexpected Retry . . . . . . . . . . . . . . . . . . . . . . . .
12930 - SLOW SCAN: Unexpected Retry during Current Test . . . . . . . . .
12931 - SLOW SCAN: Unexpected Retry during Velocity Test . . . . . . . . .
12941 - Unexpected Retry during Communication to MSC BD . . . . . . . . .
ERASE LAMPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13001 - 13008 - ERASE LAMP PAIRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13009 - All ERASE LAMPS malfunctioned . . . . . . . . . . . . . . . . . . . . . . . . . .
13010 - ERASE LAMP PAIRS: Timeout Error . . . . . . . . . . . . . . . . . . . . . . .
13011 - Command to Erase did not occur . . . . . . . . . . . . . . . . . . . . . . . . . .
13012 - MSC BOARD A1: Invalid Command for ERASE LAMPS . . . . . . .
13013 - Failure to allocate RTXC timer during Erase Process . . . . . . . . .
13899 - General Erase Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POWER SUPPLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14001 - SLOW SCAN: Malfunction of 24 V Power . . . . . . . . . . . . . . . . . . .
14002 - STEPPER: Malfunction of 24 V Power . . . . . . . . . . . . . . . . . . . . . .
14003 - CAM MOTOR M1: Low Power Malfunction. . . . . . . . . . . . . . . . . . .
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DIAGNOSTICS
26AUG04
DG4826-1
Page
5 of 206
14005 - Front DOOR Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14006 - DUPLEX CAM: Initialization Error . . . . . . . . . . . . . . . . . . . . . . . . . .
14008 - SLOW SCAN: Initialization Error . . . . . . . . . . . . . . . . . . . . . . . . . . .
14009 - DUPLEX CAM: Initialization Error . . . . . . . . . . . . . . . . . . . . . . . . . .
14010 - Slow Scan Async Reset Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14011 - Initialization error at the UPPER CONTROL AY . . . . . . . . . . . . . .
14012 - UPPER CONTROL INTERLOCK was pressed while the
CASSETTE was advancing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14013 - Initialization error at the UPPER CONTROL AY . . . . . . . . . . . . . .
14019 - Invalid Software Version detected for this Model . . . . . . . . . . . . .
DATA PATH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15001 - MCPU BOARD A2: Fatal Error in Software . . . . . . . . . . . . . . . . . .
15005 - LASER: Reference Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15006 - Communications Error between MCPU BD A2 and GALVO BD A4
15008 - Start of Scan Timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15012 - Communications Error between MCPU BOARD A2 and NT . . . .
15013 - Image Quality Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15014 - LASER: Calibration did not occur . . . . . . . . . . . . . . . . . . . . . . . . . .
15015 - PLATE: Size calibration did not occur . . . . . . . . . . . . . . . . . . . . . .
15016 - Laser power high. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15017 - PLATE: Calibration did not occur . . . . . . . . . . . . . . . . . . . . . . . . . .
15018 - There was an error reading or writing to the PCMCIA card . . . .
15040 - Communications Error Between MCPU and the PC . . . . . . . . . . .
15800 - Last image sent again after Windows NT application software
started again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15900 - NT application did not accept the image. Transmission
automatically begins again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16001 - Calibration Error: Did not find START OF SCAN position . . . . . .
16002 - Calibration Error: Did not find Offset . . . . . . . . . . . . . . . . . . . . . . .
16003 - Calibration Error: Did not find Amplitude . . . . . . . . . . . . . . . . . . .
16005 - Calibration Error: Routine did not receive image in the time
allowed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16006 - Calibration Error: Did not obtain image . . . . . . . . . . . . . . . . . . . . .
16010 - Possible Light Leakage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16011 - Imaging System Error occurred during Initialization . . . . . . . . . .
16012 - PMT/DAS BOARD A5: Calculation Error occurred during
Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16013 - Imaging System contains noise beyond the limit . . . . . . . . . . . . .
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DIAGNOSTICS
26AUG04
DG4826-1
Page
6 of 206
16014 - Imaging System did not zero or calibration of the PMT did
not occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16016 - Malfunctioning PMT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16019 - Calibration could not find offset, rotate GALVO counterclockwise
16020 - Calibration could not find offset, rotate GALVO clockwise . . . . .
16021 - Malfunctioning PMT1: Gain out of range . . . . . . . . . . . . . . . . . . . .
16022 - Malfunctioning PMT2: Gain out of range . . . . . . . . . . . . . . . . . . . .
UPPER CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18001 - SIZE CHANGER: error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18002 - UPPER CONTROL AY: timeout error . . . . . . . . . . . . . . . . . . . . . . .
18007 - UPPER CONTROL AY: Wrong command error . . . . . . . . . . . . . . .
18008 - UPPER CONTROL AY: Move error . . . . . . . . . . . . . . . . . . . . . . . . .
18010 - Invalid STEPPER MOTOR error . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18011 - STEPPER MOTOR did not clear HOME SENSOR . . . . . . . . . . . . .
18012 - Failure to do the setup of the SENSOR INTERRUPT . . . . . . . . . .
18014 - STEPPER MOTOR: jog timeout error . . . . . . . . . . . . . . . . . . . . . . .
18013 - Invalid DC MOTOR INTERRUPT. . . . . . . . . . . . . . . . . . . . . . . . . . . .
18015 - Failure to advance CASSETTE . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18016 - No CASSETTES to advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18017 - Cannot advance because the CASSETTE is in SLOT 8 . . . . . . .
18018 - MAIN BELT: Home position failure . . . . . . . . . . . . . . . . . . . . . . . . .
18019 - LOAD BAR: Home position failure . . . . . . . . . . . . . . . . . . . . . . . . .
18020 - UNLOAD BAR: Home position failure. . . . . . . . . . . . . . . . . . . . . . .
18024 - ALIGNMENT CAM: Clear timeout error. . . . . . . . . . . . . . . . . . . . . .
18025 - ALIGNMENT CAM: Engage timeout error. . . . . . . . . . . . . . . . . . . .
18026 - ELEVATOR: Up timeout error . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18027 - ELEVATOR down timeout error. . . . . . . . . . . . . . . . . . . . . . . . . . . .
18028 - Advanced 25 SLOTS but no CASSETTE in SLOT 1 . . . . . . . . . . .
18029 - No CASSETTE in SLOT 1 to load . . . . . . . . . . . . . . . . . . . . . . . . . .
18030 - MAIN BELT: Home position failure . . . . . . . . . . . . . . . . . . . . . . . . .
18031 - MAIN BELT: Movement timeout error . . . . . . . . . . . . . . . . . . . . . . .
18032 - MAIN BELT: Move error, OC expired before SENSOR actuated .
18033 - LOAD BAR: Movement timeout error . . . . . . . . . . . . . . . . . . . . . . .
18034 - LOAD BAR: Move error, OC stopped before SENSOR actuated.
18035 - UNLOAD BAR: Movement timeout error . . . . . . . . . . . . . . . . . . . .
18036 - UNLOAD BAR: Move error, OC stopped before SENSOR actuated
18037 - STEPPER MOTOR: Movement timeout . . . . . . . . . . . . . . . . . . . . . .
18038 - The STEPPER CLOCK pulses completed before actuating the
SENSOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18039 - ELEVATOR: Down timeout because the CAM is not in the
home position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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DIAGNOSTICS
26AUG04
DG4826-1
Page
7 of 206
18040 - Cannot advance CASSETTE because the CASSETTE PRESENT

SENSOR S19 is blocked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18041 - Failure of the SLOT 1 SENSOR, SLOT 0 detects CASSETTE
after advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18042 - No CASSETTE detected in SLOT 0 after ELEVATOR moved up.
18043 - No CASSETTE detected on EXTRACTION BAR after ELEVATOR
moved down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18044 - Received an unexpected semaphore ID from KS_waitm() . . . . . .
18045 - ELEVATOR cannot move because CASSETTE detected in
SLOT 0.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18046 - Failure to engage LOAD BAR because SLOT 1 is blocked . . . . .
18048 - Failure to setup STEPPER for a profile move . . . . . . . . . . . . . . . .
18049 - Advance CASSETTE stopped by operator . . . . . . . . . . . . . . . . . . .
18050 - ELEVATOR MOTOR: PTC FUSE is open . . . . . . . . . . . . . . . . . . . .
18051 - ALIGNMENT CAM CLEAR SENSOR interrupt occurred but
CLEAR SENSOR not blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18052 - ALIGNMENT CAM ENGAGE SENSOR interrupt occurred but
ENGAGE SENSOR not blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18053 - An interrupt occurred at the ELEVATOR UP SENSOR S12 but
the SENSOR is not blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18054 - An interrupt occurred at the ELEVATOR DOWN SENSOR S11
but the SENSOR is not blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18055 - Could not engage the LOAD/UNLOAD BAR because the
CASSETTE PRESENT SENSOR S19 is blocked . . . . . . . . . . . . . . . . . . .
18056 - The LOAD/UNLOAD BAR move did not actuate the necessary
SENSOR(S). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18058 - LOAD BAR did not move to the LOAD BAR HOME SENSOR S16
18059 - LOAD BAR did not complete its move to the
LOAD BAR ENGAGED SENSOR S14 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18060 - UNLOAD BAR did not complete its move to the
UNLOAD BAR HOME SENSOR S15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18061 - UNLOAD BAR did not complete its move to the
UNLOAD BAR ENGAGED SENSOR S13. . . . . . . . . . . . . . . . . . . . . . . . . .
18063 - CASSETTE was not detected correctly . . . . . . . . . . . . . . . . . . . . .
18064 - CASSETTE was not detected correctly . . . . . . . . . . . . . . . . . . . . .
18065 - The SIZE CHANGER did not move to the
SIZE CHANGER HOME SENSOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18068 - The SIZE CHANGER did not move to the
SIZE CHANGER HOME SENSOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Self Test for the MASTER CENTRAL PROCESSING UNIT . . . . . . . . . . . . . . .
19001 - Check GALVO COMMUNICATIONS CABLE . . . . . . . . . . . . . . . . . .
19002 - Check PMT BOARD CABLE and power . . . . . . . . . . . . . . . . . . . . .
102
103
103
103
103
104
104
104
104
104
105
105
105
105
106
106
106
106
106
106
107
107
107
108
108
108
108
DIAGNOSTICS
26AUG04
DG4826-1
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19003 - Check the power to the GALVO BOARD . . . . . . . . . . . . . . . . . . . .

19004 - GALVO AGC reference is too high. Suggest check if GALVO
connected and/or adjust AGC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19005 - Check the GALVO reference (too low) . . . . . . . . . . . . . . . . . . . . . .
19006 - Memory self test failed. Replace the MCPU BOARD . . . . . . . . . .
19009 - The LASER diode off power is too high. . . . . . . . . . . . . . . . . . . . .
19010 - The LASER diode on power is too low . . . . . . . . . . . . . . . . . . . . .
19011 - PMT BOARD ramp test failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MOTION SYSTEM CONTROL BOARD A1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22000 - MSC BOARD A1: Fatal Software Error . . . . . . . . . . . . . . . . . . . . . .
22001 - MSC BOARD A1: Memory did not erase during Download . . . . .
22002 - MSC BOARD A1: Error during download of MSC Software. . . . .
22003 - MSC BOARD A1: A checksum error occurred in the
Main Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22004 - MSC BOARD A1: The test of the RAM had a failure . . . . . . . . . .
22008 - MSC BOARD A1: Error during download of MSC Software . . . .
29001 - 30033 - MSC BOARD A1: Software malfunctioned . . . . . . . . . . . .
30039 - Cannot advance CASSETTE because SLOT 0 is blocked . . . . . .
30040 - The DEAD STOP was pressed while the CASSETTE was
advancing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32001 - Communications malfunctioned between MCPU and
SSC BOARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32002 - MSC BOARD A1: Internal Communications Error. . . . . . . . . . . . .
32003 - MSC BOARD A1: Internal Communications Error. . . . . . . . . . . . .
32004 - Communications Error between MCPU and SSC BOARDS . . . . .
32005 - Communications Error between MCPU and SSC BOARDS . . . . .
Shutdown Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47001 - Communications to MCPU BD did not occur during Shutdown .
47002 - Internal communications failure . . . . . . . . . . . . . . . . . . . . . . . . . . .
47003 - Internal communications failure to UPS1. . . . . . . . . . . . . . . . . . . .
47500 - 47504 - Internal communications failure to UPS . . . . . . . . . . . . . .
47510 - 47511 - Internal communications failure to UPS1 . . . . . . . . . . . . .
47520 - 47522 - Internal communications failure to UPS1 . . . . . . . . . . . . .
47550 - The BATTERY in UPS1 is too low. A System shutdown
will occur in 1 minute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47551 - Unable to establish communications with UPS1 . . . . . . . . . . . . .
108
109
109
109
109
110
110
111
111
111
111
112
112
112
113
113
113
114
114
115
115
118
118
119
119
119
120
120
121
121
121
122
122
122
122
122
123
DIAGNOSTICS
26AUG04
DG4826-1
Page
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47900 - Display message only. No Log Error. . . . . . . . . . . . . . . . . . . . . . . .

DISK MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49000 - HARD DISK is full. DISK MANAGER not able to remove images
49001 - Image Files have been deleted . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DICOM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
50016 - DICOM - Negotiation Association Failed -%s, missing
implementation UID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
55100 - Error on the Options Diskette or this is not a valid
Options Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
55101 - Could not open files on the Options Diskette. Try
another Options Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
55102 - Pentium III identification not enabled on this Pentium III class
machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
55103 - Could not open files on the Options Diskette . . . . . . . . . . . . . . . .
55104 - Error updating the options on the CR 950 SYSTEM. . . . . . . . . . .
55105 - Could not allocate essential memory . . . . . . . . . . . . . . . . . . . . . . .
55106 - The Options on this diskette are already enabled on this system
55107 - This Options Diskette has been used on another device . . . . . .
55109 - Error occurred while trying to update the Options on the UNIT .
55110 - Could not determine what product we are running on . . . . . . . .
55111 - The Options Diskette is not valid for this product . . . . . . . . . . . .
55112 - Error obtaining Adapter Name on Pentium 4 class machine . . .
55113 - Error obtaining MAC address for card name specified in
AdapterName in General Equipment on Pentium 4 class machine . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Initialization Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power-On-Self Test (POST) Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software Loading Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Software Errors of the CR 950 SYSTEM. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dark TOUCH SCREEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Image Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checkout Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CASSETTE HANDLING AY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DUPLEX CAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CAM MOTOR M1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
123
123
123
124
124
124
124
125
125
125
125
125
126
126
126
126
127
127
127
127
127
128
128
128
128
129
130
130
130
131
131
132
132
133
133
133
136
DIAGNOSTICS
26AUG04
DG4826-1
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EXTRACTION BAR SENSOR S9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

HOOKS on the EXTRACTION BAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CAM SENSORS S10 and S11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
BOARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MOTION SYSTEM CONTROL BOARD A1 . . . . . . . . . . . . . . . . . . . . . . . . . . .
MASTER CENTRAL PROCESSING UNIT BOARD A2 . . . . . . . . . . . . . . . . .
DIGITIZER BOARD A3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
GALVO BOARD A4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PMT/DAS BOARD A5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7 . . . . . . . .
STEPPER MOTOR DRIVER BOARD A12 . . . . . . . . . . . . . . . . . . . . . . . . . . .
STEPPER MOTOR INTERLOCK BOARD A15. . . . . . . . . . . . . . . . . . . . . . . .
LASER DRIVER BOARD A17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
POWER SUPPLY PS1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TRANSFORMER T1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UNINTERRUPTED POWER SUPPLY UPS1. . . . . . . . . . . . . . . . . . . . . . . . . .
System Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Test Points and LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MOTION SYSTEM CONTROL BOARD A1 . . . . . . . . . . . . . . . . . . . . . . . . . . .
MASTER CENTRAL PROCESSING UNIT BOARD A2 . . . . . . . . . . . . . . . . .
DIGITIZER BOARD A3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
GALVO BOARD A4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PMT/DAS BOARD A5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SLOW SCAN CONTROLLER BOARD A6 . . . . . . . . . . . . . . . . . . . . . . . . . . .
TOP SENSOR BOARD A11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
STEPPER MOTOR INTERLOCK BOARD A15. . . . . . . . . . . . . . . . . . . . . . . .
LASER DRIVER BOARD A17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LASER DRIVER PRE-REGULATOR BOARD A18. . . . . . . . . . . . . . . . . . . . .
137
139
140
142
142
144
146
148
150
151
155
157
159
160
163
165
167
167
169
171
173
176
176
180
183
185
187
189
191
194
196
198
200
201
203
205
DIAGNOSTICS
26AUG04
DG4826-1
Page
11 of 206
Using the Diagnostics
Section 1: Using the Diagnostics

System Service Diagnostics Screen
Important
For systems with Software Version 4.1, you must have a Session ID for access to the
Service Functions and Diagnostics. See SERVICE BULLETIN 843.
1 At the main menu, touch:
[Service Functions]
[ENTER]
[Diagnostics]
2 Does the System Service Diagnostics screen display?
Yes
Advance to the test or procedure.
No
Continue with Step 3.
3 Check that the TX and RX LEDs are blinking on the MASTER CENTRAL PROCESSING
UNIT BOARD A2 and on the NETWORK CARD in the computer.
4 At the main menu, touch:
[Service Functions]
[ENTER]
[EXIT TO DESKTOP]
5 Select My Computer>Control Panel>Network>Protocols.
6 Double-click [TCP/IP Protocol].
7 Select [ADAPTER 1].
DIAGNOSTICS
26AUG04
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8 Check the values for the NETWORK CARD that is connected to the MASTER CENTRAL
PROCESSING UNIT BOARD A2:
IP Address
Subnet Mask
Default Gateway
192.168.0.1
255.255.255.0
192.68.0.99
DIAGNOSTICS
26AUG04
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Functions of the System Service Diagnostics Screen

Table 1 Component Tests
BUTTON
[Individual Component
Control]
Description
Allows you to actuate and check the status of:

STEPPER, ALIGNMENT CAMS
MAIN BELT STEPPER
LOAD/UNLOAD BAR
ALIGNMENT CAMS
ELEVATOR, SIZE CHANGER
MAIN CAM, SCANNER
MAIN CAM MOTOR
SLOW SCAN CONTROLLER
LASER DIODE
[Component Control: Step]
ERASE LAMPS
Allows you to check the status of the components by
executing the steps:
1. Advancing the CASSETTE to SLOT 1
2. Loading the CASSETTE
3. Loading the PLATE
4. Scanning the PLATE
5. Erasing the PLATE
6. Ejecting the PLATE
7. Ejecting the CASSETTE
DIAGNOSTICS
26AUG04
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Table 2 Calibration
BUTTON
Description
[View Collector Profiles]

Important
For the procedure, see Calibration for the CR 950

SYSTEM.
Displays each COLLECTOR PROFILE for each size of
CASSETTE, including:
number of steps from HOME to START OF SCAN
OFFSET - number of pixels advanced from START to
the diagnostic image
Amplitude - number of pixels from OFFSET to last
pixel of the diagnostic image
PMT 1 - 2: correction value of each PMT for gain
adjustment
DIAGNOSTICS
26AUG04
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BUTTON
Description
[Scan Calibration]
Caution
All COVERS must be installed when using this option.

SYSTEM.
Completes the calibration of:
GALVO
PMT 1
PMT 2
Starts a COLLECTOR PROFILE for all sizes of
STORAGE PHOSPHOR PLATES.
Allows calibration of the PLATES exposed at 15 - 25 mR.
Displays the date and time of the last successful
calibration.
Provides the ability to:
make a backup of the current calibration files from the
SCANNER to the computer
restore from the computer backup
remove the existing calibration
DIAGNOSTICS
26AUG04
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Table 3 Component Adjustments

BUTTON
Description
[Set Extraction Bar Home]

Important
For the procedure, see EXTRACTION BAR HOME

POSITION.
Allows you to set and check the home position of the
EXTRACTION BAR:
[FINE NUDGE UP]
[FINE NUDGE DOWN]
[HOOKS UP]
[HOOKS DOWN]
[COARSE NUDGE UP]
[COARSE NUDGE DOWN]
[SAVE] - sets the selected home position
[Extraction Bar Positions]
[CANCEL] - resets the home position to the last recorded

value
Allows you to move the EXTRACTION BAR to:
[HOME]
[UPPER PLATE GUIDE ROLLER]
[LOWER PLATE GUIDE ROLLER]
[ERASE]
[RETURN TO HOME]
[NUDGE UP]
[NUDGE DOWN]
DIAGNOSTICS
26AUG04
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BUTTON
Description
[CAM Position Actuation]

Important
For the test, see DUPLEX CAM.

Allows you to:
check the status of the CASSETTE HANDLING AY by
rotating the DUPLEX CAM to:
[UNPINCH POSITION]
[HOOKS UP POSITION]
[PINCH POSITION]
[UNLATCH POSITION]
[LATCH POSITION]
[ADVANCE CASSETTE to SLOT 1]
[LOAD CASSETTE]
[EJECT CASSETTE]
[HOME SLOW SCAN]
[HOME CAM]
reset the DUPLEX CAM after jams:
[CLEAR CASSETTE]
[RELEASE CASSETTE]
[Slow Scan Current
Calibration]
Important

SYSTEM.
Completes the calibration of the SLOW SCAN MOTOR for
the correct current at all 3 phases of the MOTOR.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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BUTTON
[Slow Scan Preload

Adjustment]
Description
Moves the SLOW SCAN AY. This allows you to:

remove the EXTRACTION BAR
make an adjustment to the SLOW SCAN AY

[Upper Transport Mechanism] Allows you to:
move the MAIN BELT
[MOVE number of times]
[INDEX number of times]
[Full Revolution]
[Jog Fine]
[Jog Coarse]
move the ELEVATOR up or down
engage or disengage the LOAD/UNLOAD BAR
move the SLOW SCAN to the home position
move the MAIN CAM to the home position
DIAGNOSTICS
26AUG04
DG4826-1
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Table 4 Tests
BUTTON
Description
[Light Test]
Important
For the test, see Light Test.

Checks for excessive light to the PMTs during the loading
and ejecting of a CASSETTE.
Allows you to:
actuate or deactuate the high voltage of the PMTs
AUTO-ZERO the PMTs
[Light Test] [Advanced]
Checks the signal for noise.

Checks for excessive light to the PMTs during the loading
of a PLATE.
Allows you to energize and de-energize:
GALVO
LASER DIODE
ERASE LAMPS
DIAGNOSTICS
26AUG04
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Page
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BUTTON
[Slow Scan Current and

Velocity Tests]
Description
Caution
An increase in current might indicate that a bind is

occurring in the SLOW SCAN AY.
For the test, see Slow Scan Current and Velocity
Tests.
Drives the SLOW SCAN AY to the limits in both
directions.
Displays for the SLOW SCAN AY:
speed variation
current
Start of Scan
End of Scan
[Laser Power]
Laser Warning
Prevent direct exposure to the laser beam.

For the test, see Laser Power.
Allows you to:
check the power of the LASER DIODE
set the power values for a new LASER DIODE
store and restore the laser calibration file
DIAGNOSTICS
26AUG04
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BUTTON
Description
[Galvo Test]
Important
For the test, see Galvo Test.

Allows you to:
set the Amplitude of the GALVO
check the response of the LASER DIODE
[PMT Test]
Important
For the test, see PMT Test.

Checks the functions of the 2 PMTs.
[Galvo Plot]
Important
For the test, see GALVO PLOT.

Allows you to:
check:
response of the GALVO
automatic gain control - AGC
2.5 V reference
set the GALVO without an OSCILLOSCOPE
DIAGNOSTICS
26AUG04
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Table 5 Logs
BUTTON
Description
[Error Log]
Important
For the procedure, see Checking the Error Logs.

Allows you to check:
error code and description
date and time
CASSETTE ID
scan count
[Error Frequency Log]
Important
For the procedure, see Checking the Error Frequency Log.

Allows you to:
check:
frequency of each error code
date and time of last error
collate error codes by:
date
error number
frequency
DIAGNOSTICS
26AUG04
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BUTTON
Description
[Actuation Log]
Important
For the procedure, see Checking the Actuation Logs.

Allows you to check:
SCAN CYCLES - this value cannot be reset
BATCH ERASE CYCLES - the number of times that the
Batch Erase function was used
TOTAL POWER-ON HOURS
LASER DIODE SCAN CYCLES
LASER HOURS (hours and minutes)
LASER HOURS LAST CLEARED
[Export Log Files]
Important
For the procedure, see Storing the Error Logs on a Disk.

Records onto a FLOPPY DISKETTE:
error logs
Actuation Logs
parameters of the SLOW SCAN
DIAGNOSTICS
26AUG04
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BUTTON
Description
[Clear Error Log]

Important
For the procedure, see Clearing the Error Logs.

Clears all the errors from the error logs.
Displays the date when the error logs were last cleared.
[Import Files]
Important
If the value is 7000, the home position is not adjusted

automatically. Set the value manually.
For the procedure, see Installing Files from a Disk.
Records files from a FLOPPY DISKETTE onto the CR 950
SYSTEM:
Actuation Logs
parameters of the SLOW SCAN
home position of the SLOW SCAN
DIAGNOSTICS
26AUG04
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Table 6 Repetitive Cycles

BUTTON
[AutoLooper]
Description
Automatically processes the CASSETTE to check if it is

reliable.
Completes a test cycle includes scanning and erasing.
Processes all the CASSETTES on the LOAD BELT.
Uses all sizes of the CASSETTES.
Disables the automatic checking Light Leak feature,
allowing operation with the PANELS removed.
Displays status screens for the SENSORS.
[Transport]
Select [GIVEN NUMBER OF TIMES] to set the number

of times to scan for each CASSETTE.
Cycles the MAIN BELT.
Uses a CASSETTE to test:
MAIN BELT
operation of loading
Displays status of the SENSORS at each step.
DIAGNOSTICS
26AUG04
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Table 7 Miscellaneous
BUTTON
Description
[Display Software Versions]

Important
For the procedure, see Displaying the Software Versions.

Displays the software version number of:
CR 950 SYSTEM
MASTER CENTRAL PROCESSING UNIT BOARD
MOTION SYSTEM CONTROL BOARD BOOT
MOTION SYSTEM CONTROL BOARD
SLOW SCAN CONTROLLER BOARD BOOT
SLOW SCAN CONTROLLER BOARD FIXED APP
SLOW SCAN CONTROLLER BOARD PRODUCT APP
DIGITIZER BOARD
MEDICAL IMAGE MANAGER
DIAGNOSTICS
[Download to Circuit Boards]
Important
For the procedure, see Downloading Software to the

BOARDS.
Allows you to download the necessary software to all the
BOARDS from the HARD DRIVE.
DIAGNOSTICS
26AUG04
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BUTTON
Description
[System Self Test]

Important
For the test, see System Self Tests

.
Checks the operation of the MASTER CENTRAL
PROCESSING UNIT BOARD A2 by running the following
tests:
Completes the following diagnostic tests:
GALVO BOARD COMMUNICATION - checks the
connection of the CABLE between:
GALVO BOARD A4
MASTER CENTRAL PROCESSING UNIT BOARD A2
GALVO REFERENCE - reads the GALVO AGC
CHANNEL connected to the reference voltage of the
GALVO
GALVO MOTOR - reads the voltage of the GALVO AGC
to check for problems with the GALVO
GALVO SWEEP - checks the functions of reading and
writing of the REGISTERS on the GALVO BOARD A4
LASER OFFSET
PMT BOARD TEST - checks the connection of the
CABLE between:
PMT/DAS BOARD A5
MASTER CENTRAL PROCESSING UNIT BOARD
MEMORY TEST - checks for errors in the reading and
writing of data to each of the image buffers
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Diagnostic Tests
Light Test
1 On the System Service Diagnostic screen, touch [Light Test].
2 Touch [TEST].
3 Wait for the test to complete.
4 Check that PASS displays in AUTO-ZERO.
5 Touch [START GRAPH].
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6 Check that the value is approximately 4 - 5. Use [ZOOM IN].

7 Touch [HV ON].
8 Check that the value increases to approximately 50 - 51.
9 Select:
[ZOOM OUT]
[CLEAR/STOP]
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Slow Scan Current and Velocity Tests

1 On the System Service Diagnostic screen, touch [Slow Scan Current and Velocity
Tests].
2 Insert the 35 x 43 CASSETTE into the CR 950 SYSTEM.

3 Touch:
[LOAD 35 x 43 CASSETTE]
[START CURRENT TEST]
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5 Check that the value is:

5 -180 between Start of Scan and End of Scan
< 660 between End of Scan and End of Travel
no spikes > 30
6 If the results are not correct, check the error logs. Use Checking the Error Logs.
7 Touch [START VELOCITY TEST].
9 Check that the results between Start of Scan and End of Scan are below 90 and
stable.
10 If the results are not correct, check the error logs. Use Checking the Error Logs.
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11 Touch [EJECT THE CASSETTE].

12 Remove the CASSETTE.
Laser Power
Laser Warning

1 On the System Service Diagnostic screen, touch [Laser Power].
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2 Touch:
[LASER ON]
[READ]
3 Check Laser Power is 28 - 32 mW.
4 Is the value correct?
Yes
Continue with the next test.
No
1. Check the connections to the

LASER DRIVER BOARD A17.
2. Install a new OPTICAL
MODULE.
Galvo Test
1 On the System Service Diagnostic screen, touch [Galvo Test].
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2 Touch:
[START GALVO]
[LASER ON]
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Laser Warning
CR 950 SYSTEM
TOP COVER
COLLECTOR
paper
laser beam
FOLD MIRROR
3 Open the TOP COVER.

4 Insert one sheet of paper into the CR 950 SYSTEM between:
FOLD MIRROR
COLLECTOR
5 Observe the laser beam on the sheet of paper.
6 Touch [-100] until the Set Amplitude value is 400.
H196_1801HCA
H196_1801HC
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8 Touch [+100] until the Set Amplitude value is 3000.
Set Amplitude
Laser Beam
400
3000
short
long
10 Does the laser beam change size correctly?

Yes
No
Check the Error Codes for the

cause of the malfunction.
PMT Test
1 On the System Service Diagnostic screen, touch [PMT Test].
2 Touch [START PMT TEST].

3 Check that PASSED displays for both PMT 1 and PMT 2.
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4 If one of the PMTs displays FAILED, install a new PMT. See PMTs and COLLECTOR
AY.
5 If both PMTs display FAILED, check the connections between:
PMT BOARD
DAS BOARD
GALVO PLOT
Important
The Galvo Plot screen has more Cassette Size options with Software Version 4.1.
1 On the System Service Diagnostic screen, touch [Galvo Plot].
2 Touch [START GALVO PLOT].
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3 Observe the GALVO PLOT.
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Normal GALVO PLOT
GALVO PLOT with low HOOK
GALVO PLOT with excessive HOOK
4 Check the values:

GALVO PLOT
AGC
2.5 vRef
normal
10.0 V 0.1
2.5 0.1
5 Are the values correct?

Yes
No
Adjust the GALVO BOARD until the

GALVO PLOT is normal.
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System Self Tests

1 On the System Service Diagnostic screen, touch [System Self Test].
2 Touch [START MCPU SELF TEST].

3 Wait approximately 20 seconds for the test to complete.
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4 Observe the results for each test.

5 If any of the tests display FAILED, check the error logs. Use Checking the Error Logs.
6 See the Error Codes to determine the possible cause and action for the problem.
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Diagnostic Procedures
Checking the Error Logs
1 On the System Service Diagnostic screen, touch [Error Log].
2 Touch either:
[Sort By Date],
[Sort By Error Code], or
[Sort By Cassette ID]
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Checking the Error Frequency Log

1 On the System Service Diagnostic screen, touch [Error Frequency Log].
2 Touch either:
[Sort By Date],
[Sort By Error Code], or
[Sort Error Frequency]
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Checking the Actuation Logs

1 On the System Service Diagnostic screen, touch [Actuation Log].
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Storing the Error Logs on a Disk

1 On the System Service Diagnostic screen, touch [Export Log Files].
2 Insert a disk into the DRIVE.

3 Touch either:
[COPY ERROR LOGS TO FLOPPY],
[COPY ACTUATION LOGS TO FLOPPY], or
[COPY SLOWSCAN PARAMETERS FILE TO FLOPPY]
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Clearing the Error Logs

1 On the System Service Diagnostic screen, touch [Clear Error Log].
2 Touch [CLEAR ERROR LOG].
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Installing Files from a Disk

1 On the System Service Diagnostic screen, touch [Import Files].
2 Insert the disk into the DRIVE.

3 To install the ACTUATION LOGS to the CR 950 SYSTEM, touch [COPY ACTUATION
LOGS FROM FLOPPY].
Important
If the value is 7000, the home position is not adjusted automatically. Set the value manually.
4 To install the parameters of the SLOW SCAN, touch:
[GET SLOWSCAN HOME POSITION FROM FLOPPY]
[UPDATE SLOWSCAN PARAMETER FILE FROM FLOPPY]
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Displaying the Software Versions

1 On the System Service Diagnostic screen, touch [Display Software Versions].
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2 Check that each BOARD has the correct communication:

Message
The version number

is in the field.
All fields are blank.
Description
The BOARD is
Responding.
The diagnostics is not
operating.
Not Responding
Important
The message is normal

during initialization.
Check that the newest and correct

version of the software is installed.
1. Do a shutdown of the computer.
2. De-energize the CR 950
SYSTEM.
3. Energize the CR 950 SYSTEM.
1. Check the connections to the
BOARD.
2. Download the software to the
BOARD.
3. If you cannot successfully

download the software to the
BOARD, install a new BOARD.
The BOARD has a failure of 1. Check the BOARD that is Not
communication because
Responding.
another BOARD is Not
2. Do the test again.
Responding.
Failure of communications
to the BOARD.
Not Reporting
Action
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Downloading Software to the BOARDS

1 On the System Service Diagnostic screen, touch [Download to Circuit Boards].
Caution
Downloading the SSC BOOT can cause damage to the SLOW SCAN CONTROLLER
BOARD A6. Only download the SSC BOOT if necessary.
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2 Touch either:
[DOWNLOAD MCPU APPLICATION],
[DOWNLOAD MSC APPLICATION],
[DOWNLOAD SSC BOOT and APPLICATIONS],
[DOWNLOAD SSC APPLICATIONS], or
[DOWNLOAD SSC PARAMETERS]
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Error Codes
Section 2: Error Codes

Overview
The first 2 digits of the error code identifies the subsystem or component with the error.
Example: 10003
The 1 and the 0 indicate that the error occurred in the subsystem BAR CODE.
1 Use Table 8 to help identify the component with the error.
2 Advance to the error code to diagnose the error.
Table 8 Subsystem Identification
ID No.
Subsystem
10
11
12
13
14
15
16
18
19
22 - 32
BAR CODE
LATCH/UNLATCH CAM
SLOW SCAN AY
ERASE LAMPS
POWER SUPPLY
DATA PATH
Calibration
UPPER CONTROL
Self Test for the MASTER CENTRAL PROCESSING UNIT
MOTION SYSTEM CONTROL BOARD A1
Windows 2000 Subsystem
Shutdown Management
DISK MANAGER
DICOM
Installation
47
49
50
55
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Error Codes
BAR CODE
10003 - READER did not read the CASSETTE BAR CODE
Cause 1: The CASSETTE has a bar code that you cannot read or it does not have a bar
code.
Action: Install the correct bar code.
Cause 2: The internal BAR CODE READER malfunctioned.
Action: 1. Observe that the BAR CODE READER is not blocked.
2. Check the connections to the BAR CODE READER.
3. If the BAR CODE READER emits a beep when you insert a CASSETTE, but
the CASSETTE does not load, check CONNECTOR RJ45 between the BAR
CODE READER and the MASTER CENTRAL PROCESSING UNIT BOARD
A1.
4. If the BAR CODE READER does not emit a beep when you load a
CASSETTE, check CONNECTOR RJ45 between the BAR CODE READER
and the MOTION SYSTEM CONTROL BOARD A1.
5. Open the FRONT DOOR.
6. Close the FRONT DOOR to initialize the MOTION SYSTEM CONTROL
BOARD A1.
7. Touch:
[Diagnostics]
[Component Control: Step]
[Read CASSETTE ID]
8. If the CASSETTE ID does not display, do again with another CASSETTE.
9. If the CASSETTE ID does not display, install a new BAR CODE READER.
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Error Codes
LATCH/UNLATCH CAM
11001 - DUPLEX CAM did not move to the Home Position
Cause:
Action:
The DUPLEX CAM malfunctioned.

Do the checkout for the CASSETTE HANDLING AY.
11002 - DUPLEX CAM did not move to PINCH position

Cause:
Action:

11003 - DUPLEX CAM did not move to CLAMP/UNLATCH position

Cause:
Action:

11004 - DUPLEX CAM did not move to UNCLAMP/LATCH position

Cause:
Action:

11005 - DUPLEX CAM did not move to UNPINCH position

Cause:
Action:

11006 - CAM OUTER SENSOR did not detect position of DUPLEX CAM
Cause:
Action:

11007 - CAM INNER SENSOR did not detect Home Position for DUPLEX
CAM
Cause:
Action:

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Error Codes
11009 - DUPLEX CAM: Movement failure

Cause:
Action:

11010 - DUPLEX CAM: Software command failure on the MSC BD

Description: The DUPLEX CAM received a command to move that was not correct.
Cause 1: The DUPLEX CAM malfunctioned.
Action: Do the checkout for the CASSETTE HANDLING AY.
Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.
Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.
11014 - DUPLEX CAM: Timeout Error

Description: The DUPLEX CAM did not move in the time allowed.
Cause:
Action:

11015 - Move command failure because SLOW SCAN not at home position
Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.
Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL
BOARD A7.
11016 - MSC BOARD A1: Software Error for DUPLEX CAM

Description: The MOTION SYSTEM CONTROL BOARD A1 did not provide the RTXC
TIMER. The TIMER determines the timeouts for the motion of the
DUPLEX CAM.
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Cause:
Action:
Error Codes
The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.

Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.
11017 - MSC BOARD A1: Software Error for DUPLEX CAM

Description: The MOTION SYSTEM CONTROL BOARD A1 did not set up the
command to move for the DUPLEX CAM.
Cause:
Action:

11018 - DUPLEX CAM did not move to next position

Cause:
Action:

11019 - DUPLEX CAM did not move to PINCH position

BOARD A7.
11020 - DUPLEX CAM did not move to UNLATCH position

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Error Codes
11021 - DUPLEX CAM did not move to LATCH position

11022 - DUPLEX CAM did not move to UNPINCH position

11023 - DUPLEX CAM did not move

Description: The DUPLEX CAM did not move because the ELEVATOR was not in the
down position.
Cause 1: The LOWER ELEVATOR SENSOR S11 malfunctioned.
Action: Check the LOWER ELEVATOR SENSOR S11.
Cause 2: The COUPLING from the DC MOTOR to the SHAFT is broken.
Action: Install a new COUPLING.
Cause 3: A mechanical bind occurred in the ELEVATOR.
Action: Check the alignment of the ELEVATOR.
Cause 4: The DC MOTOR malfunctioned.
Action: Check the connections to the DC MOTOR.
Action: Do the checkout MOTION SYSTEM CONTROL BOARD A1.
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Error Codes
SLOW SCAN AY
12001 - SLOW SCAN EXTRACTION BAR did not move to home position
Cause 1: The EXTRACTION BAR malfunctioned.
Action: 1. Remove any obstructions in the path of the EXTRACTION BAR.
2. Check the SLOW SCAN MOTOR.
3. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL
BOARD A7.
4. Check the EXTRACTION BAR HOME POSITION.
Cause 2: The EXTRACTION BAR REFERENCE SENSOR S9 malfunctioned.
Action: Do the checkout for the EXTRACTION BAR SENSOR S9.
12002 - EXTRACTION BAR REFERENCE SENSOR S9 did not actuate

Cause 1: The EXTRACTION BAR REFERENCE SENSOR S9 operates correctly, but
another malfunction occurred.
Action: 1. Remove any obstructions from the path of the EXTRACTION BAR.
BOARD A7.
Cause 2: The EXTRACTION BAR REFERENCE SENSOR S9 malfunctioned.
Action: Do the checkout for the EXTRACTION BAR SENSOR S9.
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Error Codes
12003 - PLATE PRESENT SENSOR S5 did not detect PLATE

Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunction
occurred.
Action: 1. Check:
a. PLATE was removed from the CASSETTE
b. SLOW SCAN MOTOR operates correctly
BOARD A7.
3. Remove any obstructions from the path of the EXTRACTION BAR.
Cause 2: The PLATE PRESENT SENSOR S5 malfunctioned.
Action: 1. Check the status of the PLATE PRESENT SENSOR S5 in the diagnostics.
2. Check that LED DS29 changes status on the MOTION SYSTEM CONTROL
BOARD A1.
3. Check the power to the PLATE PRESENT SENSOR S5.
4. Check the alignment of the EMITTER and DETECTOR on the PLATE
PRESENT SENSOR S5.
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Error Codes
12004 - PLATE PRESENT SENSOR S5 did not actuate

has occurred.
Action: 1. Check:
a. PLATE was removed from the CASSETTE
b. SLOW SCAN MOTOR operates correctly
BOARD A7.
3. Remove any obstructions from the path of the EXTRACTION BAR.
Action: 1. Check the status of the PLATE PRESENT SENSOR S5 in the diagnostics.
2. Check that LED DS29 changes status on the MOTION SYSTEM CONTROL
BOARD A1.
3. Check the power to the PLATE PRESENT SENSOR S5.
4. Check the alignment of the EMITTER and DETECTOR of the PLATE
PRESENT SENSOR S5.
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Error Codes
12009 - Caution! SLOW SCAN MOTOR drawing too much power

Cause:
A malfunction occurred in one or more of the following components:

COIL BOARD
EXTRACTION BAR REFERENCE SENSOR S9
Action:
SLOW SCAN AY
1. Check for an obstruction.
BOARD A7.
12012 - SLOW SCAN AY: Timeout Error

Description: The PLATE did not move within the correct time.
Cause:
Action:
A malfunction occurred in one or more of the following components:

COIL BOARD A7
SLOW SCAN AY
BOARD A7.
12013 - Software Error in SLOW SCAN Caused Error in MSC BD

Description: A command for the PLATE that is not correct was made by the system
software.
Cause:
Action:

1. Load the software for the MOTION SYSTEM CONTROL BOARD A1.
2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.
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Error Codes
12014 - MSC BOARD A1: Software Error for SLOW SCAN

Description: This error might occur during the diagnostics if the service person starts
to move the PLATE before the PLATE stops moving.
Cause:
Action:
The SLOW SCAN AY malfunctioned.

Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL
BOARD A7.
12100 - SSC BOARD A6: Software Error

Description: The SLOW SCAN AY will not move.
Cause:
Action:
The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.

1. De-energize the CR 950 SYSTEM.
BOARD A7.
12101 - SLOW SCAN had a velocity malfunction during scan

Description: The SLOW SCAN AY exceeded the speed limit when moving the SCAN
PLATE.
Cause 1: The speed of the SLOW SCAN exceeded the limit. A band might appear on the
image.
Action: Do the Slow Scan Current and Velocity Tests.
BOARD A7.
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Error Codes
12102 - SLOW SCAN stopped during scan

Cause:
Action:

BOARD A7.

Cause:
Action:

BOARD A7.
12104 - SLOW SCAN: Timeout while moving to SENSOR S9

Description: The SLOW SCAN AY did not reach the EXTRACTION BAR
REFERENCE SENSOR S9.
Cause:
Action:

BOARD A7.
12107 - SLOW SCAN: +24 V DC malfunction during scan

Cause 1: The POWER SUPPLY PS1 malfunctioned.
Action: Do the checkout for the POWER SUPPLY PS1.
BOARD A7.
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Error Codes

Cause:
Action:

BOARD A7.

Cause:
Action:

BOARD A7.
12110 - SLOW SCAN did not communicate with the MSC

Description: The SLOW SCAN AY did not move because of a communication error
with the SLOW SCAN CONTROLLER BOARD A1.
Cause:
Action:

BOARD A7.
12111 - SLOW SCAN did not move

Cause:
Action:

BOARD A7.

Cause:
Action:

BOARD A7.
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Error Codes
12113 - SSC BOARD A6: NVRAM malfunctioned

Cause:
Action:

BOARD A7.

BOARD A7.
12116 - SSC BOARD A6 did not communicate with MSC

Description: The SLOW SCAN AY did not stop moving before the next command to
move. This error indicates a communication error with the SLOW SCAN
CONTROLLER BOARD A6.
BOARD A7.

Cause:
Action:

BOARD A7.
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Error Codes

Cause:
Action:

BOARD A7.
12122 - SLOW SCAN COIL BOARD A7 malfunctioned

Description: The SLOW SCAN AY stopped or did not move at all.
Cause:
Action:

BOARD A7.

Description: The MOTOR CONTROLLER for the SLOW SCAN AY malfunctioned.
Cause:
Action:

BOARD A7.

Description: An error occurred during the initialization the SLOW SCAN AY.
Cause:
Action:

BOARD A7.
12125 - SLOW SCAN COIL BOARD A7 malfunctioned

Description: The SLOW SCAN AY stopped or did not move at all.
Cause:
Action:

BOARD A7.
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Error Codes
12126 - Caution! SLOW SCAN MOTOR is overheated

Description: The SLOW SCAN MOTOR was using excessive power and is too hot.
Cause:
Malfunction in one or more of:

COIL BOARD A7
EXTRACTION BAR REFERENCE SENSOR S9
Action:
SLOW SCAN AY
BOARD A7.

Cause:
Action:

BOARD A7.

BOARD A7.
Cause 2: The MOTION SYSTEM CONTROLLER BOARD A1 malfunctioned.

Cause:
Action:

BOARD A7.
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Error Codes
12201 - SSC BOARD A6: Programming Error

Cause:
Action:

BOARD A7.
12202 - 12260 - SSC BOARD A6: Memory Error

Cause:
Action:
Error
Code
12202
12203
12204
12216
12217
12218
12219
12220
12221
12222
12223
12228

BOARD A7.
Description
Error occurred during downloading to the SLOW SCAN CONTROLLER BOARD A6.
Memory error on the SLOW SCAN CONTROLLER BOARD A6.
Memory error on the SLOW SCAN CONTROLLER BOARD A6.
Communication error between the SLOW SCAN CONTROLLER BOARD A6 and the
MOTION SYSTEM CONTROL BOARD A1.
Communication error between the SLOW SCAN CONTROLLER BOARD A6 and the
MOTION SYSTEM CONTROL BOARD A1. Error EM17 - Receive Buffer Overflow.
Error during downloading of code or parameters for the SLOW SCAN
Error during downloading of code or parameters for the SLOW SCAN
Error EM20 - New Bootstrap Program, Download all Boot and Program Modules.
Malfunction of the SLOW SCAN CONTROLLER BOARD A6.
Checksum error occurred during downloading of code to the SLOW SCAN
Checksum error occurred during downloading of code to the SLOW SCAN
Error occurred during downloading of the code to the SLOW SCAN CONTROLLER
BOARD A6.
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Error
Code
Error Codes
Description
12230 Error EM30 - Host Flash Download Copy Boot Memory Error.
12240 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.
Error EM40 - Illegal Record Type.
Error EM41 - Invalid Extended Address.
Error EM42 - Invalid Erase Block ID.
Error EM43 - Receive Record Checksum Error.
12244 Error when initializing. Error EM44 - File Sum of Record Checksum Error, Download
Program.
12245 Program error. Error EM45 - Boot Checksum Write Error.
Error EM46 - FIX_APP Code Block Checksum Write Error.
Error EM47 - Code Page Checksum Write Error.
12248 Error EM48 - Parameters Save Flash Error.
Error EM50 - Flash Write Address Out Of Range.
Error EM51 - Flash Program Error: Erase.
Error EM52 - Flash Program Error: Low Voltage.
Error EM53 - Flash Program Error: Program.
Error EM54 - Flash Program Error: Sequence.
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Error Codes
Error
Code
Description
12255 Error
Error
12260 Error
Error
occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.

EM55
recording the parameters to the SLOW SCAN CONTROLLER BOARD A6.
EM60 - Parameters Save Flash Error.
12896 - SSC BOARD A6: Unexpected Reset

Cause:
Action:

BOARD A7.
12901 - SSC BOARD A6: Unexpected Retry

Description: The PLATE was not scanned. The command is executed again.
Cause:
Action:

BOARD A7.

Description: The SLOW SCAN AY did not move to the ERASE position. The
command is executed again.
Cause:
Action:

BOARD A7.
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Error Codes

Description: The SLOW SCAN AY did not move to the home position. The command
is executed again.
Cause:
Action:

BOARD A7.

Description: The COARSE NUDGE UP command did not occur. The command is
executed again.
Cause:
Action:

BOARD A7.

Description: The COARSE NUDGE DOWN command did not occur. The command is
executed again.
Cause:
Action:

BOARD A7.

Description: The FINE NUDGE UP command did not occur. The command is
executed again.
Cause:
Action:

BOARD A7.
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Error Codes

Description: The COARSE NUDGE DOWN command did not occur. The command is
executed again.
Cause:
Action:

BOARD A7.

Description: The PLATE did not move to the CASSETTE. The command is executed
again.
Cause:
Action:

BOARD A7.

Description: The SOFT RESET command did not occur. The command is executed
again.
Cause:
Action:

BOARD A7.

Description: The EXTRACTION BAR did not move to the mechanical adjustment
position one. The command is executed again.
Cause:
Action:

BOARD A7.
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Error Codes

Description: The command MOVE TO EXTRACTION BAR REFERENCE SENSOR
did not occur. The command is executed again.
Cause:
Action:

BOARD A7.

Description: The command MOVE TO THE PLATE GUIDE POSITION did not occur.
The command is executed again.
Cause:
Action:

BOARD A7.
12930 - SLOW SCAN: Unexpected Retry during Current Test

Description: The system was not able to move to the position selected in the
diagnostics. The command is executed again.
Cause:
Action:

BOARD A7.
12931 - SLOW SCAN: Unexpected Retry during Velocity Test

Description: The system was not able to move to the position selected in the
diagnostics. The command is executed again.
Cause:
Action:

BOARD A7.
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Error Codes
12941 - Unexpected Retry during Communication to MSC BD

Description: A message could not be sent to the SLOW SCAN CONTROLLER
BOARD A6. The command is executed again.
Cause:
Action:

BOARD A7.
ERASE LAMPS
13001 - 13008 - ERASE LAMP PAIRS
Code
13001
13002
13003
13004
13005
13006
13007
13008
Cause:
Action:
Log Message
ERASE LAMP PAIR No. 1 malfunctioned

2 ERASE LAMP PAIRS malfunctioned
One or more ERASE LAMP PAIRS malfunctioned.
Install a new ERASE LAMP PAIR.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
13009 - All ERASE LAMPS malfunctioned

Cause 1: The power to the ERASE LAMPS malfunctioned.
Action: 1. De-energize the ERASE LAMPS.
2. Check for 120 V AC across the AC side of RELAY K1.
3. If 120 V AC is not indicated at RELAY K1, check:
ERASE LAMP AY is fully closed
FUSE F1
TERMINAL BLOCK TB1
condition of the CONNECTOR P1/J1 on the ERASE LAMP AY
condition of the INTERLOCK SWITCH S8
wires to the POWER SUPPLY PS1
4. If 120 V AC is indicated on RELAY K1, connect the MULTIMETER to the AC
side of the RELAY.
5. Energize and de-energize the ERASE LAMPS. With the LAMPS energized, you
should measure < 2 V AC.
6. If the 120 V AC does not change to a Lo signal, check the DC side of RELAY
K1:
connect the MULTIMETER TL-4114 negative to the violet wire
connect the MULTIMETER TL-4114 positive to the blue wire
check for 4.5 - 5.0 V DC on K1 with the ERASE LAMPS energized
7. Check the CONNECTOR J10 on the MOTION SYSTEM CONTROL BOARD
A1.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
13010 - ERASE LAMP PAIRS: Timeout Error

Cause:
Action:

13011 - Command to Erase did not occur

Cause:
Action:

13012 - MSC BOARD A1: Invalid Command for ERASE LAMPS

Cause:
Action:

13013 - Failure to allocate RTXC timer during Erase Process

Description: The software did not provide the RTXC TIMER during the ERASE
function.
Cause:
Action:

13899 - General Erase Error

Cause:
Action:

POWER SUPPLY
14001 - SLOW SCAN: Malfunction of 24 V Power
Description: The 24 V DC CIRCUIT BREAKER of the SLOW SCAN is open.
Cause:
Action:
Malfunction of the 24 V DC power distribution.

DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
14002 - STEPPER: Malfunction of 24 V Power

Description: The 24 V DC CIRCUIT BREAKER of the STEPPER is open.
Cause:
Action:
The STEPPER DRIVER BOARD has a 24 V DC power malfunction.

Do the checkouts:
STEPPER MOTOR INTERLOCK BOARD A15
STEPPER MOTOR DRIVER BOARD A12
14003 - CAM MOTOR M1: Low Power Malfunction

Description: The MOTOR-LOW CIRCUIT BREAKER is open.
Cause 1: THE CAM MOTOR M1 has a short circuit.
Action: Check the wires to the CAM MOTOR M1.
DIAGNOSTICS
26AUG04
DG4826-1
Page
78 of 206
Error Codes
14005 - Front DOOR Open

Cause 1: The INTERLOCK SWITCH S8 malfunctioned.
Action: 1. Check the wires to the INTERLOCK SWITCH CONNECTOR P5/J5.
2. Install a new INTERLOCK SWITCH S8.
14006 - DUPLEX CAM: Initialization Error

Description: The PLATE PRESENT SENSOR S5 is blocked when the SLOW SCAN
AY is in the home position.
has occurred. This error occurs when initializing, either when the CR 950 SYSTEM
is energized or when a mechanical subsystem initializes.
Action: Check:
PLATE was removed from the CASSETTE
SLOW SCAN MOTOR operates correctly
obstruction in the path of the EXTRACTION BAR
Action: Check:
status of the PLATE PRESENT SENSOR S5 in the diagnostics
LED DS29 changes status on the MOTION SYSTEM CONTROL BOARD A1
power to the PLATE PRESENT SENSOR S5
alignment of the EMITTER and DETECTOR of the PLATE PRESENT SENSOR
S5
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Error Codes
14008 - SLOW SCAN: Initialization Error

Action: Check:
SLOW SCAN CONTROLLER BOARD A6 for +5 V DC
SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7.
Cause 2: The NOSEPIECE malfunctioned.
Action: Check that the NOSEPIECE engaged and disengaged when initializing.
14009 - DUPLEX CAM: Initialization Error

Cause:
Action:

14010 - Slow Scan Async Reset Error

Cause:
Action:
The CR 950 SYSTEM sent a message to reset the SLOW SCAN AY.
None.
14011 - Initialization error at the UPPER CONTROL AY

Cause:
Action:
The UPPER CONTROL AY malfunctioned.

Check the error log to determine the cause of the error. Use Checking the Error
Logs.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Error Codes
14012 - UPPER CONTROL INTERLOCK was pressed while the CASSETTE

was advancing
Cause:
Action:
The DEAD STOP INTERLOCK S24 actuated.

Check:
operation of the DEAD STOP INTERLOCK S24
SENSOR S22 in SLOT 8 of the UPPER CONTROL AY
14013 - Initialization error at the UPPER CONTROL AY

Cause:
Action:
A CASSETTE is in SLOT 0 or SLOT 8 when the CR 950 SYSTEM is energized.

Remove the CASSETTE.
14019 - Invalid Software Version detected for this Model

Cause:
Action:
The MSC BOARD has reported a model number that is not consistent with the
current version of MCPU BOARD software.
Download the correct version of MCPU and MSC BOARD software. Do the
procedure Downloading Software to the BOARDS.
DATA PATH
15001 - MCPU BOARD A2: Fatal Error in Software
Description: A PSOS system error occurred that is not possible to repair. The Event
Log includes the PSOS system error number, module, and line number.
Cause:
Action:
The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.

Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2.

Description: A system software error occurred. The Event Log will include the PSOS
system error number, module, and line number.
Cause:
Action:

DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes

Description: A timeout occurred for a communication between the MASTER
CENTRAL PROCESSING UNIT BOARD A2 and the MOTION SYSTEM
CONTROL BOARD A1.
Cause 1: The SERIAL CABLE malfunctioned between:
Action:

Check the SERIAL CABLE.
Cause 2: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.

Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2.
15005 - LASER: Reference Error

Important
If the laser power is > 25.0 mW and < 28.5 mW, an error is recorded to the error
log for each cycle.
Description: The laser power is < 25.0 mW.
Cause 1: The CABLE between the LASER DRIVER BOARD A17 and the GALVO BOARD
A4 malfunctioned.
Action: Check the CABLE.
Cause 2: The GALVO BOARD A4 malfunctioned.
Action: Do the checkout for the GALVO BOARD A4.
Cause 3: The LASER DRIVER BOARD A17 malfunctioned.
Action: Do the checkout for the LASER DRIVER BOARD A17.
DIAGNOSTICS
26AUG04
DG4826-1
Page
82 of 206
Error Codes

Description: The process of the DMA for the MASTER CENTRAL PROCESSING
UNIT BOARD A2 did not complete within the expected time.
Cause 2: The DIGITIZER BOARD A3 malfunctioned.
Action: Do the checkout for the DIGITIZER BOARD A3.

Description: The process of the DMA for the MASTER CENTRAL PROCESSING
UNIT BOARD A2 did not complete within the expected time.
15008 - Start of Scan Timeout

Description: A timeout occurred for the START OF SCAN.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes

15012 - Communications Error between MCPU BOARD A2 and NT

Description: Windows 2000 did not return a response to a message within a given
time.
Cause 1: The TCP/IP connection malfunctioned.
Action: Check the TCP/IP connection to the computer. See Step 5, Page 11.
Cause 2: Failure of the Windows 2000 software.
Action: De-energize and energize the CR 950 SYSTEM.
DIAGNOSTICS
26AUG04
DG4826-1
Page
84 of 206
Error Codes
15013 - Image Quality Warning

Description: The image quality might be wrong. The MASTER CENTRAL PROCESSING
UNIT BOARD A2 received a system error from the MOTION SYSTEM
CONTROL BOARD A1 and was automatically repaired. If a CASSETTE was in
the CR 950 SYSTEM when the error occurred, the TOUCH SCREEN displays
a message about a problem with the image.
Cause 3: A light leakage occurred.
Action: Do the Light Test.
Cause 4: The INTERLOCK SWITCH S8 malfunctioned. The DOOR might be open during
scan.
Action: Check the INTERLOCK SWITCH S8.
15014 - LASER: Calibration did not occur

Cause:
Action:
The LASER DIODE malfunctioned.

Do the calibration for the LASER DRIVER BOARD A17- use Optics Module.
15015 - PLATE: Size calibration did not occur

Cause:
Action:
The CR 950 SYSTEM does not have the calibration data for all sizes of PLATES.
1. Do the Calibration for the CR 950 SYSTEM.
2. Do the checkout MASTER CENTRAL PROCESSING UNIT BOARD A2.
DIAGNOSTICS
26AUG04
DG4826-1
Page
85 of 206
Error Codes
15016 - Laser power high

Cause:
Action:
The LASER DIODE in the DETECTOR is backward.

Check:
LASER REFERENCE VOLTAGE in the PMT/DAS BOARD A5
LASER DIODE is installed correctly
15017 - PLATE: Calibration did not occur

Cause:
Action:
The customer scanned a PLATE of a size that was not recognized.

1. Do the Calibration for the CR 950 SYSTEM.
2. Use the diagnostics to complete the size calibration of the PLATE.
15018 - There was an error reading or writing to the PCMCIA card

Important
A malfunction of the PCMCIA CARD is the last possible cause. Check all other
malfunctions before installing a new PCMCIA CARD.
Cause 1: The PCMCIA CARD operates correctly, but another malfunction occurred.
Action: Check the error logs for the malfunction. Use Checking the Error Logs.
Cause 2: The PCMCIA CARD malfunctioned.
Action: Install a new PCMCIA CARD.
15040 - Communications Error Between MCPU and the PC

Description: The TCP/IP SOCKET COMMUNICATIONS were not completed or did
not occur between the MASTER CENTRAL PROCESSING UNIT
BOARD A2 and the host computer with Windows 2000.
Cause 1: The shutdown of the CR 950 SYSTEM was not completed in the correct
sequence.
Action: Use the correct shutdown sequence to de-energize the CR 950 SYSTEM.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
Cause 2: The application software for the Windows 2000 was started again without resetting
the MASTER CENTRAL PROCESSING UNIT BOARD A2.
Action: 1. Check the Windows 2000 Event Log for network errors.
2. If any errors occurred, reset the network system configuration again.
3. Start the Windows 2000 application again.
4. Check the CROSSOVER CABLE between the MASTER CENTRAL
PROCESSING UNIT BOARD A2 and the computer.
15800 - Last image sent again after Windows NT application software

started again
Description: The MASTER CENTRAL PROCESSING UNIT BOARD A2 sent the last
image after the Windows 2000 applications software started again.
Cause:
Action:
The Windows 2000 malfunctioned.

Call the Technical Service Center.
15900 - NT application did not accept the image. Transmission

automatically begins again
Description: The software for the SCAN MANAGER did not record an image at the
end of the scan. The image is sent once again and recorded.
Cause:
Action:
The software indicates an image checksum error.

Call the Technical Service Center.
DIAGNOSTICS
26AUG04
DG4826-1
Page
87 of 206
Error Codes
Calibration
16001 - Calibration Error: Did not find START OF SCAN position
Description: During the calibration, the CR 950 SYSTEM did not locate the START
SCAN position within the given time.
Cause 1: The exposure of the PLATE is not correct.
Action: Use the DOSIMETER to check exposure of the PLATE.
Cause 2: Calibration of the CR 950 SYSTEM is not correct.
Action: Do the Calibration for the CR 950 SYSTEM.
Cause 3: The alignment of the optics is not correct.
Action: Check the adjustment:
FOLD MIRROR
GALVO BOARD
BOARD A7.
Cause 5: The PMT/DAS BOARD A5 malfunctioned.
BOARD A7.
16002 - Calibration Error: Did not find Offset

Description: The GALVO did not detect the Offset.
Action: Use the DOSIMETER to check the exposure of the PLATE.
Cause 2: The GALVO is not aligned correctly.
Action: Do:
adjustment of the GALVO BOARD
checkout for the GALVO BOARD A4
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
Cause 3: The PLATE has scratches on the edges.

Action:
Check the PLATE for scratches and scan another PLATE.
Check the edges and the degree of reflection.
16003 - Calibration Error: Did not find Amplitude

Description: The GALVO did not detect the Amplitude.
Action: Use the DOSIMETER to check the exposure of the PLATE.
Cause 2: The GALVO is not aligned correctly.
Action: Do:
adjustment of the GALVO BOARD
checkout for the GALVO BOARD A4.
Cause 3: The PLATE has scratches on the edges.
Action: Check:
PLATE for scratches and scan another PLATE
edges and the degree of reflection
16005 - Calibration Error: Routine did not receive image in the time
allowed
DIAGNOSTICS
26AUG04
DG4826-1
Page
89 of 206
Error Codes
16006 - Calibration Error: Did not obtain image

16010 - Possible Light Leakage

Description: Large quantities of light occurred during the AUTO-ZERO.
Cause:
Action:
The DOOR is not closed, a PANEL is loose, or a light leakage occurred in the
CASSETTE HANDLING SYSTEM.
1. Do the Light Test to locate the source of the light leakage.
2. Repair the light leakage.
16011 - Imaging System Error occurred during Initialization

Cause:
Action:
The PMT/DAS BOARD A5 malfunctioned.

1. Check the CABLE between the PMT BOARD and the DAS BOARD.
2. Do:
checkout for the GALVO BOARD A4
System Self Tests
DIAGNOSTICS
26AUG04
DG4826-1
Page
90 of 206
Error Codes
16012 - PMT/DAS BOARD A5: Calculation Error occurred during

Initialization
Description: The value for one or more of the following parameters did not match the
specifications when the CR 950 SYSTEM initialized: Fine or Coarse
Offset or Fine or Coarse Ratio.
Action: Do the checkout for the PMT/DAS BOARD A5.
16013 - Imaging System contains noise beyond the limit

Description: The peak-to-peak signal was high when the CR 950 SYSTEM was set
to AUTO-ZERO.
Cause 2: Noise in the POWER SUPPLY PS1.
Action: Do the checkout for the POWER SUPPLY PS1.
DIAGNOSTICS
26AUG04
DG4826-1
Page
91 of 206
Error Codes
16014 - Imaging System did not zero or calibration of the PMT did not
occur
Cause 1: The DOSIMETER malfunctioned.
Action: Check that the DOSIMETER operates correctly.
Cause 2: The exposure on the PLATE is not correct during calibration.
Action: Do the calibration with another PLATE.
Cause 3: The X-RAY TUBE malfunctioned.
Action: Expose the PLATE using an X-RAY TUBE you did not use before.
Cause 4: The Imaging System did not auto zero.
Action: Do the checkout for:
PMT/DAS BOARD A5.
GALVO BOARD A4.
16016 - Malfunctioning PMT

Description: A PMT does not match the requirements of the diagnostic tests.
Cause:
Action:

Do the checkout for the PMT/DAS BOARD A5.
16019 - Calibration could not find offset, rotate GALVO counterclockwise

Cause:
Action:
The calibration could not locate the Offset.

Rotate the GALVO counterclockwise.
16020 - Calibration could not find offset, rotate GALVO clockwise

Cause:
Action:
The calibration could not locate the Offset.

Rotate the GALVO clockwise.
DIAGNOSTICS
26AUG04
DG4826-1
Page
92 of 206
Error Codes
16021 - Malfunctioning PMT1: Gain out of range

Description: For a given high voltage, the low gain of PMT1 might prevent it from
reaching the correct signal level.
Action: Do the adjustment:
FOLD MIRROR
GALVO BOARD
Cause 3: The PMT malfunctioned.
Action: Install a new PMT.
16022 - Malfunctioning PMT2: Gain out of range

Description: For a given high voltage, the low gain of PMT 2 might prevent it from
reaching the correct signal level.
Action: Do the adjustment:
FOLD MIRROR
GALVO BOARD
Cause 3: The PMT malfunctioned.
Action: Install a new PMT.
DIAGNOSTICS
26AUG04
DG4826-1
Page
93 of 206
Error Codes
UPPER CONTROL
18001 - SIZE CHANGER: error
Description: The STEPPER MOTOR exceeded the time allowed to move.
Cause:
Action:
The SIZE CHANGER HOME SENSOR malfunctioned.

a. Check the CABLES and CONNECTORS to the SIZE CHANGER HOME
SENSOR.
b. Replace the SIZE CHANGER HOME SENSOR.
Cause:
Action:
Size .
18002 - UPPER CONTROL AY: timeout error

Description: The UPPER CONTROL AY exceeded the time allowed to move.
Cause:
Action:

18007 - UPPER CONTROL AY: Wrong command error

Cause:
Action:

18008 - UPPER CONTROL AY: Move error

Cause:
Action:
The UPPER CONTROL MOTION MECHANISM malfunctioned.

Check the error logs for the cause of the malfunction. See Checking the Error
Logs.
DIAGNOSTICS
26AUG04
DG4826-1
Page
94 of 206
Error Codes
18010 - Invalid STEPPER MOTOR error

Description: The command to move the STEPPER MOTOR is not within the limits of
the MOTOR in the UPPER CONTROL AY.
Cause:
Action:

18011 - STEPPER MOTOR did not clear HOME SENSOR

Cause 1: The SLOT 8 SENSOR S22 is actuated when it should be open.
Action: Check the SLOT 8 SENSOR S22.
Cause 2: The SLOT 0 SENSOR S20 is actuated when it should be open.
Cause 3: The CASSETTE PRESENT SENSOR S19 is actuated when it should be open.
Action: Check the CASSETTE PRESENT SENSOR S19.
18012 - Failure to do the setup of the SENSOR INTERRUPT

Cause:
Action:

18014 - STEPPER MOTOR: jog timeout error

Cause:
Action:

18013 - Invalid DC MOTOR INTERRUPT

Description: The command to move the DC MOTOR is not within the limits of the
MOTORS in the UPPER CONTROL AY.
Cause:
Action:

DIAGNOSTICS
26AUG04
DG4826-1
Page
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Error Codes
18015 - Failure to advance CASSETTE

Cause 1: The CASSETTE was removed.
Action: Insert the CASSETTE again.
Cause 2: The LOAD SENSORS 1 - 8 did not detect the CASSETTE.
Action: 1. Check the LOAD SENSORS 1 - 8.
2. Check the test points on the TOP SENSOR BOARD A11.
18016 - No CASSETTES to advance

Description: The UPPER CONTROL AY received a command to advance a
CASSETTE but the LOAD STATION SENSORS indicate that no
CASSETTES are available.
Cause:
Action:
No CASSETTES are detected in SLOTS 1 - 8.

1. Insert a CASSETTE.
2. Check the SLOT SENSORS 1 - 8.
3. Check the test points for the TOP SENSOR BOARD A11.
18017 - Cannot advance because the CASSETTE is in SLOT 8

Cause:
Action:
The CASSETTE is in SLOT 8.

1. Remove the CASSETTE.
2. Check the SENSOR SLOT 8.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Error Codes
18018 - MAIN BELT: Home position failure

Description: The MAIN BELT STEPPER MOTOR did not move to the home position.
Cause 1: The MAIN BELT SENSOR S21 malfunctioned.
Action: Check the MAIN BELT SENSOR S21.
Cause 2: The MAIN BELT is not correctly aligned.
Action: Check the alignment of the COG BELTS.
Cause 3: The STEPPER MOTOR DRIVER BOARD A12 malfunctioned.
Action: Do the checkout for the STEPPER MOTOR DRIVER BOARD A12.
18019 - LOAD BAR: Home position failure

Description: The LOAD BAR STEPPER MOTOR did not move to the home position.
Cause 1: Cannot determine the home position of the LOAD BAR.
Action: Check the adjustment of the LOAD BARS.
Cause 2: The STEPPER DRIVER BOARD 13 malfunctioned.
18020 - UNLOAD BAR: Home position failure

Description: The UNLOAD BAR did not move to the home position.
Cause 1: Cannot determine the UNLOAD BAR home position.
Action: Check the adjustment of the UNLOAD BARS.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Error Codes
18024 - ALIGNMENT CAM: Clear timeout error

Description: The ALIGNMENT CAM did not move to the CLEAR POSITION in the
correct time.
Cause 1: A mechanical bind occurred.
Action: Check the adjustment of the ALIGNMENT CAMS. See ALIGNMENT CAMS /
BELTS.
Cause 2: The ALIGNMENT CAM CLEAR SENSOR malfunctioned.
Action: Check the ALIGNMENT CAM CLEAR SENSOR. See ALIGNMENT CAMS /
BELTS.
Cause 3: The DC ALIGNMENT CAM MOTOR M5 malfunctioned.
Action: 1. Check the CONNECTORS J1/P1.
18025 - ALIGNMENT CAM: Engage timeout error

Description: The ALIGNMENT CAM did not move to the ENGAGE POSITION in the
available time.
Action: Check the adjustment of the ALIGNMENT CAMS. See ALIGNMENT CAMS /
BELTS.
Cause 2: The ALIGNMENT CAM ENGAGE SENSOR malfunctioned.
Action: Check the ALIGNMENT CAM ENGAGE SENSOR. See ALIGNMENT CAMS /
BELTS.
Cause 3: The DC ALIGNMENT CAM MOTOR M5 malfunctioned.
Action: 1. Check the CONNECTORS J1/P1.
DIAGNOSTICS
26AUG04
DG4826-1
Page
98 of 206
Error Codes
18026 - ELEVATOR: Up timeout error

Description: The ELEVATOR did not move to the up position in the available time.
Cause 1: The UPPER ELEVATOR SENSOR S12 malfunctioned.
Action: Check the UPPER ELEVATOR SENSOR S12.
Cause 4: The DC MOTOR malfunctioned.
Action: Check the CABLE to the DC MOTOR.
18027 - ELEVATOR down timeout error

Description: The ELEVATOR did not move to the down position in the available time.
Cause 1: The LOWER ELEVATOR SENSOR S11 malfunctioned.
Action: Check the LOWER ELEVATOR SENSOR S11.
Cause 3: A mechanical bind occurred in the ELEVATOR.
Cause 4: The DC MOTOR in the ELEVATOR malfunctioned.
Action: Check the connections to the DC MOTOR.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Error Codes
18028 - Advanced 25 SLOTS but no CASSETTE in SLOT 1

Description: The SLOT SENSORS indicate that a CASSETTE is available, but after
advancing 25 SLOTS, no CASSETTE is detected in SLOT 1.
Cause:
Action:
The LOAD STATION SENSORS malfunctioned.

1. Check the SLOT SENSORS 1 - 8.
18029 - No CASSETTE in SLOT 1 to load

Description: The CASSETTE was removed from SLOT 1 before it could be
processed.
Cause:
Action:
The SLOT 1 SENSOR did not detect a CASSETTE.

Check the SLOT 1 SENSOR.
18030 - MAIN BELT: Home position failure

Description: The MAIN BELT did not move to the home position because SLOT 0 is
blocked.
Cause:
Action:
The SLOT 0 SENSOR S20 malfunctioned.

Check the SLOT 0 SENSOR S20.
18031 - MAIN BELT: Movement timeout error

Description: The MAIN BELT STEPPER MOTOR did not move in the available time.
Cause:
Action:

DIAGNOSTICS
26AUG04
DG4826-1
Page
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Error Codes
18032 - MAIN BELT: Move error, OC expired before SENSOR actuated

Description: The clock pulses of the MAIN BELT STEPPER stopped before actuating
the SENSOR.
Cause 1: Binds prevented the COG BELT from moving.
Action: Check the adjustment of the COG BELTS.
Cause 2: The MAIN BELT MOVEMENT SENSOR S21 malfunctioned.
Action: Check the MAIN BELT MOVEMENT SENSOR S21.
18033 - LOAD BAR: Movement timeout error

Description: The LOAD BAR STEPPER MOTOR did not move in the available time.
Cause:
Action:

18034 - LOAD BAR: Move error, OC stopped before SENSOR actuated

Description: The clock pulses of the LOAD BAR STEPPER stopped before actuating
the SENSOR.
Cause 1: Cannot determine the home position of the LOAD BAR.
Action: Check the adjustment of theLOAD BARS.
Cause 2: The STEPPER DRIVER BOARD A13 malfunctioned.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Error Codes
18035 - UNLOAD BAR: Movement timeout error

Description: The UNLOAD BAR STEPPER MOTOR did not complete the move in the
available time.
Cause:
Action:

18036 - UNLOAD BAR: Move error, OC stopped before SENSOR actuated

Description: The clock pulses of the UNLOAD BAR STEPPER MOTOR stopped
before actuating the SENSOR.
Cause 1: Cannot determine the position of the UNLOAD BAR SENSORS.
Action: Check the adjustment of the UNLOAD BARS.
Cause 2: The STEPPER DRIVER BOARD A13 malfunctioned.
18037 - STEPPER MOTOR: Movement timeout

Cause:
Action:

DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
18038 - The STEPPER CLOCK pulses completed before actuating the

SENSOR
Description: The clock pulses of the STEPPER MOTOR completed before actuating
the SENSOR.
Cause:
A malfunction of one of the 4 STEPPER MOTORS:

MAIN BELT
LOAD BAR
UNLOAD BAR
Action:
SIZE CHANGER
Check the error log for more information. See Checking the Error Logs.
18039 - ELEVATOR: Down timeout because the CAM is not in the home
position
Cause:
Action:
The CAM malfunctioned.

1. Open and close the FRONT DOOR.
2. Check the CAM SENSOR BOARD A8.
3. Check the CONNECTOR P13/J13.
4. Adjust the CAM.
18040 - Cannot advance CASSETTE because the CASSETTE PRESENT

SENSOR S19 is blocked
Cause:
Action:
The CASSETTE PRESENT SENSOR S19 malfunctioned.

Install a new CASSETTE PRESENT SENSOR S19.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Error Codes
18041 - Failure of the SLOT 1 SENSOR, SLOT 0 detects CASSETTE after

advance
Cause 1: The SLOT 1 SENSOR malfunctioned.
Action: Check the SLOT 1 SENSOR.
Cause 2: The TOP SENSOR BOARD A11 malfunctioned.
Action: 1. Check the test points for the TOP SENSOR BOARD A11.
2. Install a new TOP SENSOR BOARD A11.
18042 - No CASSETTE detected in SLOT 0 after ELEVATOR moved up

Cause:
Action:
The ELEVATOR CUP does not correctly hold the CASSETTE.

Check the adjustment for the SLED CAM FOLLOWER.
18043 - No CASSETTE detected on EXTRACTION BAR after ELEVATOR

moved down
Cause 1: The CASSETTE PRESENT SENSOR S19 malfunctioned.
Action: Check the CASSETTE PRESENT SENSOR S19.
18044 - Received an unexpected semaphore ID from KS_waitm()

Description: The UPPER CONTROL received a signal that was not correct.
Cause:
Action:

DIAGNOSTICS
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Error Codes
18045 - ELEVATOR cannot move because CASSETTE detected in SLOT 0.

Cause:
Action:
A CASSETTE is detected in SLOT 0.

1. Remove the CASSETTE from SLOT 0.
2. Check the status of the SLOT 0 SENSOR S20 in the diagnostics.
3. Check the SLOT 0 SENSOR S20.
18046 - Failure to engage LOAD BAR because SLOT 1 is blocked

Cause:
Action:
The SLOT 1 SENSOR malfunctioned.

Check the SLOT 1 SENSOR.
18048 - Failure to setup STEPPER for a profile move

Description: The CR 950 SYSTEM did not send a signal to the STEPPER MOTORS
to move. The SENSORS for the LOAD/UNLOAD STATION did not detect
a CASSETTE or did not provide an interrupt for the SENSOR.
Cause:
Action:

18049 - Advance CASSETTE stopped by operator

Action:
None.
18050 - ELEVATOR MOTOR: PTC FUSE is open

Description: The ELEVATOR MOTOR was using more current than allowed by the
PTC FUSE.
Cause 1: The ELEVATOR UP/DOWN SENSORS malfunctioned.
Action: Check the ELEVATOR UP/DOWN SENSORS.
Action: Check the alignment of the MAIN BELT.
DIAGNOSTICS
26AUG04
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Error Codes
18051 - ALIGNMENT CAM CLEAR SENSOR interrupt occurred but CLEAR

SENSOR not blocked
Cause 1: The CAM CLEAR SENSOR malfunctioned.
Action: Check the CAM CLEAR SENSOR.
Cause 2: The ALIGNMENT CAM SENSOR malfunctioned.
Action: Check the alignment of the CAMS.
18052 - ALIGNMENT CAM ENGAGE SENSOR interrupt occurred but

ENGAGE SENSOR not blocked
Cause 1: The CAM ENGAGE SENSOR malfunctioned.
Action: Check the CAM ENGAGE SENSOR.
Cause 2: The ALIGNMENT CAM SENSOR malfunctioned.
Action: Check the alignment of the CAMS.
18053 - An interrupt occurred at the ELEVATOR UP SENSOR S12 but the

SENSOR is not blocked
Cause 1: The ELEVATOR UP SENSOR S12 malfunctioned.
Action: Check the ELEVATOR UP SENSOR S12.
Cause 2: The ELEVATOR ALIGNMENT SENSOR malfunctioned.
18054 - An interrupt occurred at the ELEVATOR DOWN SENSOR S11 but

the SENSOR is not blocked
Cause 1: The ELEVATOR DOWN SENSOR S11 malfunctioned.
Action: Check the ELEVATOR DOWN SENSOR S11.
Cause 2: The ELEVATOR ALIGNMENT SENSOR malfunctioned.
DIAGNOSTICS
26AUG04
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Error Codes
18055 - Could not engage the LOAD/UNLOAD BAR because the CASSETTE
PRESENT SENSOR S19 is blocked
Cause:
Action:
The CASSETTE PRESENT SENSOR S19 malfunctioned.

Check the CASSETTE PRESENT SENSOR S19.
18056 - The LOAD/UNLOAD BAR move did not actuate the necessary
SENSOR(S)
Cause:
Action:
The LOAD/UNLOAD BAR is not aligned correctly.

Check the error logs for more information. Use Checking the Error Logs.
18058 - LOAD BAR did not move to the LOAD BAR HOME SENSOR S16
Cause:
Action:
The LOAD BAR is not aligned correctly.

Check the alignment of the LOAD BARS.
18059 - LOAD BAR did not complete its move to the LOAD BAR ENGAGED
SENSOR S14
Cause:
Action:
The LOAD BAR is not aligned correctly.

Check the alignment of the LOAD BARS.
18060 - UNLOAD BAR did not complete its move to the UNLOAD BAR
HOME SENSOR S15
Cause:
Action:
The UNLOAD BAR is not aligned correctly.

Check the alignment of the UNLOAD BARS.
18061 - UNLOAD BAR did not complete its move to the UNLOAD BAR
ENGAGED SENSOR S13
Cause:
Action:
The UNLOAD BAR is not aligned correctly.

Check the alignment of the UNLOAD BARS.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
18063 - CASSETTE was not detected correctly

Description: The CR 950 SYSTEM has CASSETTES in SLOTS that are not correct.
Cause:
Action:

Do the instructions on the TOUCH SCREEN.
18064 - CASSETTE was not detected correctly

Description: The CR 950 SYSTEM has CASSETTES in SLOT 0 and SLOT 1.
Cause:
Action:

1. Remove the CASSETTES in SLOTS 0 and 1.
2. Scan the CASSETTES again.
18065 - The SIZE CHANGER did not move to the SIZE CHANGER HOME
SENSOR
Cause 1: The SIZE CHANGER is not aligned correctly.
Action: Check the alignment of the SIZE CHANGER HOME POSITION SWITCH.
Cause 2: The SIZE CHANGER HOME SENSOR S25 malfunctioned.
Action: Check the SIZE CHANGER HOME SENSOR S25.
Cause 4: The SIZE CHANGER STEPPER MOTOR malfunctioned.
Action: Check the SIZE CHANGER STEPPER MOTOR.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
18068 - The SIZE CHANGER did not move to the SIZE CHANGER HOME
SENSOR
Cause 1: The SIZE CHANGER is not aligned correctly.
Action: Check the alignment of theSIZE CHANGER HOME POSITION SWITCH.
Cause 2: The SIZE CHANGER HOME SENSOR S25 malfunctioned.
Action: Check the SIZE CHANGER HOME SENSOR S25.
Cause 4: The SIZE CHANGER STEPPER MOTOR malfunctioned.
Action: Check the SIZE CHANGER STEPPER MOTOR.
Self Test for the MASTER CENTRAL PROCESSING UNIT

19001 - Check GALVO COMMUNICATIONS CABLE
Cause:
Action:
Communications problems in the GALVO AY.

Check the GALVO COMMUNICATION CABLE.
19002 - Check PMT BOARD CABLE and power

Cause:
Action:

Check:
CABLE to the PMT/DAS BOARD A5
power to the PMT/DAS BOARD A5
19003 - Check the power to the GALVO BOARD

Cause:
Action:
No power to the GALVO BOARD A4.

Check the power to the GALVO BOARD A4.
DIAGNOSTICS
26AUG04
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Error Codes
19004 - GALVO AGC reference is too high. Suggest check if GALVO

connected and/or adjust AGC
Cause:
Action:
The reference voltage for the GALVO AGC is too high.

Check:
connection to the GALVO BOARD A4
signal for the R2 AGC is correctly adjusted
connections at the GALVO AY
19005 - Check the GALVO reference (too low)

Cause:
Action:
The reference voltage for the GALVO AGC is too low.

Check that the R2 AGC signal is correctly adjusted.
19006 - Memory self test failed. Replace the MCPU BOARD

Cause:
Action:

19009 - The LASER diode off power is too high

A4 malfunctioned.
DIAGNOSTICS
26AUG04
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Error Codes
19010 - The LASER diode on power is too low

A4 malfunctioned.
19011 - PMT BOARD ramp test failed

Cause:
Action:

1. Check the CABLE between the PMT BOARD and the DAS BOARD.
2. Do:
checkout for the PMT/DAS BOARD A5
System Self Tests
DIAGNOSTICS
26AUG04
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Error Codes

22000 - MSC BOARD A1: Fatal Software Error
Description: Failure of the checksum for the boot software. A new BOOTSTRAP
PROM must be installed.
Cause:
Action:

22001 - MSC BOARD A1: Memory did not erase during Download
Description: At the start of downloading to the MOTION SYSTEM CONTROL BOARD
A1, the flash memory was erased.
Cause:
Action:
The software did not download.

1. Download the software again.
3. If the error continues, install a new MOTION SYSTEM CONTROL BOARD A1.
22002 - MSC BOARD A1: Error during download of MSC Software

Description: A program failure occurred during downloading of the software to the
Cause:
Action:

DIAGNOSTICS
26AUG04
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Error Codes
22003 - MSC BOARD A1: A checksum error occurred in the Main

Application
Description: A checksum error occurred in the software of the MOTION SYSTEM
CONTROL BOARD A1. The MOTION SYSTEM CONTROL BOARD A1
remains in the BOOTSTRAP PROGRAM waiting for the software to
download.
Cause:
Action:

22004 - MSC BOARD A1: The test of the RAM had a failure
Description: A failure occurred during the test of the RAM on the MOTION SYSTEM
CONTROL BOARD A1.
Cause:
Action:


Description: The boot of the MOTION SYSTEM CONTROL received a signal that is
not correct during the downloading of the software to the MOTION
SYSTEM CONTROL BOARD A1.
Cause:
Action:

DIAGNOSTICS
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Error Codes

Description: The receive buffer of the boot program received excessive data.
Cause:
Action:


Cause:
Action:


Description: The boot program for the MOTION SYSTEM CONTROL BOARD A1
started to send a message on an RS-232 channel that is not correct.
Cause:
Action:

DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes

received a signal that is not correct.
Cause:
Action:


received a command that is not correct.
Cause 1: The software did not download.
Action: 1. Download the software again.
Cause 3: Communications did not occur between:
Action:

Check the RS-232 communications between:
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes

Description: The MOTION SYSTEM CONTROL BOARD A1 received a message
before the preceding message was completed.
Cause 1: The software did not download.
Action: 1. Download the software again.
Cause 3: Communications did not occur between:
Action:

Check the RS-232 communications between:
29001 - 30033 - MSC BOARD A1: Software malfunctioned

Cause:
Action:

Error Code
Description
29001 - 29006 System error for the RTXC. The communications data queue is full and
cannot receive messages. This error should not occur during normal
operation.
29007
System error for the RTXC. This error should not occur during normal
operation.
29008
System error for the MOTION SYSTEM CONTROL. This error should not
occur during normal operation.
30002
The DUPLEX CAM did not make a necessary motion.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
Error Code
Description
30003
The MOTION SYSTEM CONTROL BOARD A1 received a command from

the MASTER CENTRAL PROCESSING UNIT BOARD A2 that was not
correct.
The DUPLEX CAM did not execute the CAM HOME operation.
The DUPLEX CAM did not execute the CAM PINCH CASSETTE operation.
The DUPLEX CAM did not execute the CAM UNLATCH CASSETTE
operation.
The DUPLEX CAM did not execute the CAM LATCH CASSETTE operation.
The DUPLEX CAM did not execute the CAM UNPINCH CASSETTE
operation.
The DUPLEX CAM did not execute the CAM JOG operation.
The DRIVE ROLLERS did not execute the necessary motion.
A command that was not correct was sent to the DRIVE ROLLER.
The SLOW SCAN AY detected a signal that was not correct.
An operation of DRIVE ROLLER did not complete in the time allowed.
A status of the SENSOR that was not correct was detected by the software
during operation of the DRIVE ROLLER.
The operation of the EJECT CASSETTE did not complete in the time
allowed.
The software determined that the CASSETTE ENTRY SENSOR S1
malfunctioned.
The software determined that the CASSETTE REAR SENSOR S3
malfunctioned.
The software determined that the CASSETTE LOAD SENSOR S2
malfunctioned.
The PLATE HANDLER determined that a motion error of the SLOW SCAN
AY occurred.
The operation of the ERASE did not occur.
The DUPLEX CAM did not move to the PINCH position in the time allowed.
30004
30005
30006
30007
30008
30009
30011
30012
30013
30014
30015
30016
30017
30018
30019
30020
30021
30022
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
Error Code
Description
30023
The DRIVE ROLLERS did not execute the operation of LOAD in the time
allowed.
The DUPLEX CAM did not move to UNLATCH position in the time allowed.
The DUPLEX CAM did not move to LATCH position in the time allowed.
The DRIVE ROLLERS did not execute the UNLOAD operation in the time
allowed.
The DUPLEX CAM did not move to UNPINCH position in the time allowed.
The PLATE HANDLER did not execute the operation of LOAD PLATE in the
time allowed.
The PLATE HANDLER did not execute the operation of SCAN PLATE in the
time allowed.
The PLATE HANDLER did not execute the EJECT PLATE operation in the
time allowed.
The DUPLEX CAM did not execute the MOVE TO HOME operation.
The PLATE HANDLER did not execute the HOME SLOW SCAN operation in
the time allowed.
The DUPLEX CAM did not execute the MOVE TO HOME operation in the
time allowed.
30024
30025
30026
30027
30028
30029
30030
30031
30032
30033
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
30039 - Cannot advance CASSETTE because SLOT 0 is blocked

Cause 1: A CASSETTE is detected in SLOT 0.
Action: Remove the CASSETTE from SLOT 0.
Cause 2: The SLOT 0 SENSOR S20 malfunctioned.
30040 - The DEAD STOP was pressed while the CASSETTE was advancing
Cause 1: The SLOT SENSORS 1 - 8 malfunctioned.
Action: 1. Check the SLOT SENSORS 1 - 8.
Cause 2: The DEAD STOP INTERLOCK S24 malfunctioned.
Action: Check the DEAD STOP INTERLOCK S24.
Cause 3: The INTERLOCK CONNECTOR P/J6 malfunctioned.
Action: Check that the INTERLOCK CONNECTOR P/J6 is correctly seated.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
32001 - Communications malfunctioned between MCPU and SSC BOARDS

Description: A message from the MASTER CENTRAL PROCESSING UNIT BOARD
A2 did not complete before another message was received.
BOARD A7.
32002 - MSC BOARD A1: Internal Communications Error

Description: A malfunction occurred with the RS-232 communications on the MOTION
Cause:
Action:

32003 - MSC BOARD A1: Internal Communications Error

Description: A malfunction occurred with the RS-232 communications on the MOTION
Cause:
Action:

DIAGNOSTICS
26AUG04
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Error Codes
32004 - Communications Error between MCPU and SSC BOARDS

Description: A message was sent to the SLOW SCAN CONTROLLER BOARD A6
and a response was not received within 3 seconds.
BOARD A7.
32005 - Communications Error between MCPU and SSC BOARDS

Description: The SLOW SCAN CONTROLLER BOARD A6 did not return a correct
response to a command from the MOTION SYSTEM CONTROL BOARD
A1. The command is sent again.
BOARD A7.
DIAGNOSTICS
26AUG04
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Error Codes
Shutdown Management
47001 - Communications to MCPU BD did not occur during Shutdown
Cause 1: The network did not format correctly.
Action: Check the configuration of the Windows 2000.
Cause 2: Communication failure of the TCP/IP.
Action: Check the NETWORK CABLE between the MASTER CENTRAL PROCESSING
UNIT BOARD A2 and the Windows 2000.
Cause 3: The software for the MASTER CENTRAL PROCESSING UNIT BOARD A2
malfunctioned.
Action: Load the software for the MASTER CENTRAL PROCESSING UNIT BOARD A2
again. See Downloading Software to the BOARDS.
47002 - Internal communications failure

Cause:
Action:
Internal communication error between BOARDS.

1. Check the communications between the computer and the MASTER CENTRAL
PROCESSING UNIT BOARD A2.
2. Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2.
3. Check the IP address on the internal network of the computer. See Step 5,
Page 11.
4. Check the software version for all the MASTER CENTRAL PROCESSING
UNIT BOARD A2. See Displaying the Software Versions.
5. Load the software for the MASTER CENTRAL PROCESSING UNIT BOARD
A2 again. See Downloading Software to the BOARDS.
6. Install a new MASTER CENTRAL PROCESSING UNIT BOARD A2.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
47003 - Internal communications failure to UPS1

Cause:
Action:
Communication error.
1. Check the UPS RS-232 CABLE to COM3.
2. Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
47500 - 47504 - Internal communications failure to UPS

Cause:
Action:
1. Check the UPS RS-232 CABLE to COM 3.
47510 - 47511 - Internal communications failure to UPS1

Cause:
Action:
47520 - 47522 - Internal communications failure to UPS1

Cause:
Action:
47550 - The BATTERY in UPS1 is too low. A System shutdown will occur in
1 minute
Cause 1: Malfunction of the utility power.
Action: 1. Check the POWER PLUG.
2. Wait for the power to start.
Cause 2: The charge of the BATTERY is 25% or less of the maximum charge.
Action: Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
47551 - Unable to establish communications with UPS1

Cause 1: Malfunction of the utility power.
Action: 1. Check the POWER PLUG.
2. Wait for the power to start.
Cause 2: The charge of the BATTERY is 25% or less of the maximum charge.
Action: Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
47900 - Display message only. No Log Error.

Description: The CR 950 SYSTEM will de-energize in 2 minutes.
Cause:
Action:
SYSTEM is de-energizing.
Start the CR 950 SYSTEM.

Description: The UNINTERRUPTED POWER SUPPLY UPS1 detects a utility power
failure condition that did not clear within 20 seconds.
Cause:
Action:
Malfunction of the utility power.

Check the POWER PLUG.

Description: The UNINTERRUPTED POWER SUPPLY UPS1 detects that the charge
of the BATTERY is low.
Cause:
Action:
Malfunction of the BATTERY.

Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.
DIAGNOSTICS
26AUG04
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Error Codes

Description: The UNINTERRUPTED POWER SUPPLY UPS1 has provided
information about a malfunction.
Cause:
Action:
The UNINTERRUPTED POWER SUPPLY UPS1 malfunctioned.

Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1.

Description: The utility power was restored.
Cause:
Action:
The charge of the BATTERY is restored.

None.

Description: The power of the BATTERY is full in the UNINTERRUPTED POWER
SUPPLY UPS1.
Cause:
Action:
The charge of the BATTERY is restored.

None.

Description: The UNINTERRUPTED POWER SUPPLY UPS1 is no longer in a
FAULT mode.
Cause:
Action:
The FAULT mode has cleared.

None.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
DISK MANAGER
49000 - HARD DISK is full. DISK MANAGER not able to remove images
Description: The DISK MANAGER cannot remove images when starting to reach the
low mark. The disk reached high mark and no images are available to
remove.
Cause:
Action:
The HARD DRIVE is full.

Check that free space is available on the HARD DRIVE.
49001 - Image Files have been deleted

Description: Image files were deleted. The file name will be connected with the error
code. This message does not indicate an error.
Cause:
Action:
The image files were deleted.

None.
DICOM
50016 - DICOM - Negotiation Association Failed -%s, missing
implementation UID
Cause:
Action:
The DICOM file does not have an IMAGE INSTANCE UID. The file is not stored.
None.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
Installation
55100 - Error on the Options Diskette or this is not a valid Options
Diskette
Cause:
Action:
A DISKETTE that is not an OPTIONS DISKETTE is installed.

Install a new OPTIONS DISKETTE.
55101 - Could not open files on the Options Diskette. Try another Options
Diskette
Cause:
Action:
The file on the OPTIONS DISKETTE malfunctioned.

55102 - Pentium III identification not enabled on this Pentium III class
machine
Note
This error does not display on a Pentium 4 PROCESSOR.

Cause:
Action:
The serial number of the Pentium III PROCESSOR is not enabled.

Enable the serial number of the Pentium III PROCESSOR.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
55103 - Could not open files on the Options Diskette

Cause:
Action:
The file on the OPTIONS DISKETTE malfunctioned.

55104 - Error updating the options on the CR 950 SYSTEM

Cause:
Action:
The database malfunctioned.

1. Run C:\Services\AddOnInit.exe.
2. Install the OPTIONS DISKETTE again.
55105 - Could not allocate essential memory

Cause:
Action:
The memory was too low.

1. Do a shutdown of the CR 950 SYSTEM.
55106 - The Options on this diskette are already enabled on this system
Cause:
Action:
The options are available for use.

None.
55107 - This Options Diskette has been used on another device

Description: The OPTIONS DISKETTE was used on another CR 950 SYSTEM before
now.
Cause:
Action:
The OPTIONS DISKETTE can be used for only one CR 950 SYSTEM.
Use the correct OPTIONS DISKETTE.
DIAGNOSTICS
26AUG04
DG4826-1
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Error Codes
55109 - Error occurred while trying to update the Options on the UNIT
Cause:
Action:
The correct configuration for this CR 950 SYSTEM was not provided.
55110 - Could not determine what product we are running on

Cause:
Action:
55111 - The Options Diskette is not valid for this product

Cause:
Action:
The OPTIONS DISKETTE is not correct for the CR 950 SYSTEM

1. Obtain the correct OPTIONS DISKETTE.
55112 - Error obtaining Adapter Name on Pentium 4 class machine

Note
This error does not display on a Pentium III PROCESSOR.

Cause:
Action:
DIAGNOSTICS
26AUG04
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Error Codes
55113 - Error obtaining MAC address for card name specified in

AdapterName in General Equipment on Pentium 4 class machine
Note
This error does not display on a Pentium III PROCESSOR.

Cause:
Action:
DIAGNOSTICS
26AUG04
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Troubleshooting
Section 3: Troubleshooting
Initialization Errors
Power-On-Self Test (POST) Errors
Important
An error occurs if the CR 950 SYSTEM energizes, but does not display the main menu.
In normal operation, the computer in the CR 950 SYSTEM emits one beep after
energizing and initializing.
The computer emits more than one beep when a malfunction occurs.
If the TOUCHSCREEN displays a POST error or a beep occurs, see the Troubleshooting
Section of the Owners Manual for the IBM COMPUTER.
1 Listen to the beeps when the computer energizes.
2 Use Table 9 to diagnose the error.
Table 9 Beep Codes
Beep Code
1-2
1-1-3
1-2-2-3
1-2-1
1-2-2
1-2-3
1-2-4
1-3-3-1
1-3-2
2-2-3-1
2-1-1
Malfunction
Failure of the video ROM

Write/read test failure of the CMOS
Checksum failure of the BIOS ROM
Failure of the PROGRAMMABLE INTERVAL TIMER
Failure to initialize the DMA
Write/read test failure of the DMA PAGE REGISTER
Refresh verification failure of the RAM
Failure of the First 64K RAM test
Failure of the First 64K RAM parity test
Failure of the Interrupt vector loading test
Failure of the Secondary DMA Register test, or test In progress
DIAGNOSTICS
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Troubleshooting
Beep Code
2-1-2
2-1-3
2-1-4
2-2-1
1-3-1-3
2-2-3
2-2-4
2-3-1
2-3-2
2-3-3
All other series of
beeps
1 long beep
Series of short
beeps
Malfunction
Failure of the Primary DMA Register test, or test In progress

Failure of the Primary interrupt mask register test
Failure of the Secondary interrupt mask register test
Failure of the Interrupt vector loading test
Failure of the test for the KEYBOARD CONTROLLER
Power failure of the CMOS and checksum failure
Failure of the CMOS
Failure of the initialization of the screen
Failure of the Screen Memory test, or test In progress
Failure of the Screen Retrace test, or test In progress
Failure of the system BOARD. Install a new CPU.
Failure of the system BOARD. Install a new CPU
Failure of the system BOARD. Install a new CPU.
Software Loading Errors

If the software for the Windows 2000 OPERATING SYSTEM does not load:
1 Check:
MOUSE is connected
KEYBOARD is connected
2 Install a new HARD DISK.
Software Errors of the CR 950 SYSTEM

If the application software for the CR 950 SYSTEM does not load, install the application
software again.
DIAGNOSTICS
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Troubleshooting
Dark TOUCH SCREEN

1 Check:
power to the host computer
POWER SUPPLY PS1
Image Quality
For image quality problems, see the CD for the Kodak DirectView CR SYSTEMS Artifact
Database.
DIAGNOSTICS
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Checkout Procedures
Section 4: Checkout Procedures

CASSETTE HANDLING AY
DUPLEX CAM
1 On the System Service Diagnostic screen, touch [CAM Position Actuation].
DIAGNOSTICS
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Checkout Procedures
2 If the DUPLEX CAM does not move, check the CAM MOTOR M1.
3 Rotate the DUPLEX CAM by touching each of the following:
a. [HOME CAM]
b. [UNPINCH POSITION]
c. [HOOKS UP POSITION]
d. [PINCH POSITION]
e. [LATCH POSITION]
f. [UNLATCH POSITION]
4 Check that the position of the DUPLEX CAM matches the table for each BUTTON:
Checkout
EXTRACTION BAR
SENSOR S9
HOOKS on the
EXTRACTION BAR
CAM SENSORS S10 and S11
BUTTON
Position
S9
LED DS28
Position
S10
LED S26
S11
LED DS27
[HOME
CAM]
[UNPINCH
POSITION]
[HOOKS
UP
POSITION]
[PINCH
POSITION]
[LATCH
POSITION]
[UNLATCH]
Home
Illuminated
Up
Illuminated
Illuminated
Home
Illuminated
Down
Illuminated
Illuminated
Home
Illuminated
Up
Illuminated
Not
illuminated
Home
Illuminated
Down
Illuminated
Home
Illuminated
Down
Not
illuminated
Illuminated
Home
Illuminated
Down
Not
illuminated
Not
illuminated
Not
illuminated
DIAGNOSTICS
Checkout Procedures
26AUG04
DG4826-1
Page
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5 If the HOOKS on the EXTRACTION

BAR are not in the correct position, do
the checkout for the HOOKS on the
EXTRACTION BAR.
EXTRACTION BAR
HOOKS
6 If the status of a component does not

match the table, do the corresponding
checkout.
7 Touch [HOME CAM].
H177_3023GCB
H177_3023GC
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Checkout Procedures
CAM MOTOR M1
2 SCREWS
SLED CAM FOLLOWER
SLED
DUPLEX CAM
CAM MOTOR M1
CONNECTOR
1 Remove:
2 SCREWS
SLED CAM FOLLOWER
2 Manually move the SLED and check for binds.
3 Check the DUPLEX CAM for binds.
4 Check for 24 V DC at the CONNECTOR of the CAM MOTOR M1:
DUPLEX CAM
Voltage
Not moving
Moving
0 V DC
24 V DC
5 Check for broken wires to the CAM MOTOR M1.

6 Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.
H196_1802BCA
H196_1802BC
DIAGNOSTICS
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DG4826-1
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Checkout Procedures
EXTRACTION BAR SENSOR S9

FRONT
DOOR
Warning
Dangerous Voltage
1 Open the FRONT DOOR to actuate the
INTERLOCK SWITCH S8.
2 Install the INTERLOCK KEY into the
INTERLOCK SWITCH S8.
INTERLOCK
SWITCH S8
H196_0128ACA
H196_0128AC
DIAGNOSTICS
Checkout Procedures
26AUG04
DG4826-1
Page
138 of 206
3 Check:
EXTRACTION BAR
SENSOR S9
SLOW SCAN AY moves:

down for 3 seconds
EXTRACTION BAR
up to the home position

EXTRACTION BAR HOME
POSITION
SENSOR
S9 FLAG
condition of:
EXTRACTION BAR SENSOR S9
SENSOR S9 FLAG
SLOW SCAN AY
H177_3023GCC
H177_3023GC
4 Measure the voltage at the EXTRACTION BAR SENSOR S9:

MULTIMETER
Negative
Positive
Green wire
White wire
Status
EXTRACTION BAR SENSOR

S9
LED DS28
Blocked
Not Blocked
5 V DC
< 0.5 V DC
Illuminated
Not illuminated
5 If the voltage is not correct, check the condition of the HARNESS for the CASSETTE
HANDLING AY.
DIAGNOSTICS
26AUG04
DG4826-1
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Checkout Procedures
HOOKS on the EXTRACTION BAR

1 Do the adjustment for the
EXTRACTION BAR HOME POSITION.
HOOK YOKE AY
2 Check that the HOOKS extend from the

EXTRACTION BAR when you press
down on the HOOK YOKE AY.
3 If you cannot press down on the HOOK
YOKE AY, check:
BEARING
EXTRACTION BAR
HOOKS

are not bent
LEVER for binds
BEARING for binds
4 If the HOOKS do not appear when you
press down, check:
are not bent
LEVER for binds
LEVER
H177_3025GCB
H177_3025GC
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Checkout Procedures
CAM SENSORS S10 and S11

DUPLEX CAM ENCODER
BOARD A8
SENSOR S11
SENSOR S10
DUPLEX CAM
H194_1033ACA
H194_1033AC
1 Check the condition of:

SENSOR S10
SENSOR S11
2 Measure the voltage at SENSOR S10:
MULTIMETER
Negative
Positive
S10-5
S10-3
Status of
SENSOR S10
Measurement
LED DS26
Blocked
Not Blocked
5 V DC
< 0.5 V DC
Illuminated
Not illuminated
3 If either measurement is not correct, check the HARNESS P2/J2.

4 Measure the voltage at SENSOR S11:
MULTIMETER
Negative
Positive
S11-5
S11-1
Status of
SENSOR S11
Measurement
LED DS27
Blocked
Not Blocked
5 V DC
< 0.5 V DC
Illuminated
Not illuminated
5 If either measurement is not correct, check the HARNESS P2/J2.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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7 Check:
condition of the DUPLEX CAM ENCODER
DUPLEX CAM is not loose
8 Do the checkout for the CAM MOTOR M1.
Checkout Procedures
DIAGNOSTICS
26AUG04
DG4826-1
Page
142 of 206
Checkout Procedures
BOARDS
SWITCH S1
LED DS25
MOTION SYSTEM
CONTROL BOARD A1
HEARTBEAT LED DS17

CONNECTOR P2
H196_1803BCA
H196_1803BC
Important
The MOTION SYSTEM CONTROL BOARD A1 controls most of the electrical and
mechanical functions of the CR 950 SYSTEM.
The MOTION SYSTEM CONTROL BOARD A1 changes the +24 V DC to +5 V DC and
+12 V DC.
SWITCH S1:
S1-A: Off
S1-B: Off
S1-C: Off
S1-D: On - Actuates the LEDs on the BOARD, Off - Normal operation
1 Check that LED DS25 is illuminated.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Checkout Procedures
2 If the HEARTBEAT LED DS17 is not blinking, check all voltages on the MOTION
3 Start the system again.
4 At the System Service Diagnostics screen, touch [Display Software Versions].
5 Check that the newest and correct versions of software are installed.
6 If the CR 950 SYSTEM displays the message Not Responding for MSC BOOT/BOARD,
check the CONNECTOR P2 on the MOTION SYSTEM CONTROL BOARD A1.
7 If the connection at the CONNECTOR P2 is correct, download the software to the
8 If you cannot successfully download the software, install a new MOTION SYSTEM
CONTROL BOARD A1.
9 Install the software to the MOTION SYSTEM CONTROL BOARD A1. See Downloading
Software to the BOARDS.
10 Set the SWITCHES on the MOTION SYSTEM CONTROL BOARD A1.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Checkout Procedures

Important
The MASTER CENTRAL PROCESSING UNIT BOARD A2 controls the image functions of
the following BOARDS:
DIGITIZER BOARD A3
GALVO BOARD A4
PMT/DAS BOARD A5
The MASTER CENTRAL PROCESSING UNIT BOARD A2 changes the 24 V DC input to
the following signals:
5 V DC
3.3 V DC, Analog
3.3 V DC, Linear
12 V DC
MASTER
CENTRAL
PROCESSING
UNIT
BOARD A2
TP8
TP21
TP5
TP4
CONNECTOR
P5
TP1
H196_1804BCA
H196_1804BC
TP14
DIAGNOSTICS
26AUG04
DG4826-1
Page
145 of 206
Checkout Procedures
1 Check for the correct voltages on the CONNECTOR P5:

MULTIMETER
Voltage
+24 V DC
Ground
Positive
P5-3 or P5-4
P5-1 or P5-2
2 If the voltage is not correct, do the checkout for the POWER SUPPLY PS1.
3 Measure the following voltages at the indicated test points.
MULTIMETER
Ground
Positive
TP5
TP5
TP5
TP5
TP5
TP4
TP21
TP1
TP14
TP8
Voltage
+3.3 0.1 V DC, Linear

+3.3 0.1 V DC, Analog
+5 0.1 V DC
+12 0.2 V DC
+24 0.5 V DC
4 Do all of the voltages match the table?

Yes
No
a. Install a new MASTER CENTRAL

b. Continue with Step 5.
5 Determine if the software version of the MASTER CENTRAL PROCESSING UNIT

BOARD A2 is correct. Use Displaying the Software Versions.
6 If the TOUCH SCREEN displays Not Responding, check for problems with the
communications between:
INTERNAL COMMUNICATIONS NETWORK CARD
7 Download the software to the MASTER CENTRAL PROCESSING UNIT BOARD A2.
8 If you cannot successfully download the software, install a new MASTER CENTRAL
DIAGNOSTICS
26AUG04
DG4826-1
Page
146 of 206
Checkout Procedures
9 Download the software to the MASTER CENTRAL PROCESSING UNIT BOARD A2. See
Downloading Software to the BOARDS.
10 Set the SWITCHES on the MASTER CENTRAL PROCESSING UNIT BOARD A2.
DIGITIZER BOARD A3
Important
The DIGITIZER BOARD A3:

receives the image data from the PMT/DAS BOARD A5
changes the input 24 V DC to 5 V DC
sends the timing signal to the GALVO BOARD A4
CONNECTOR
P2
TP1
TP2
TP3
DIGITIZER
BOARD A3
H196_1805BCA
H196_1805BC

Voltage
+24 V DC
MULTIMETER
Ground
Positive
P2-2
P2-1
DIAGNOSTICS
26AUG04
DG4826-1
Page
147 of 206
Checkout Procedures
2 If the voltage is not correct, do the checkout procedure POWER SUPPLY PS1.
3 Measure the following voltages at the indicated test points.
Voltage
+5 0.1 V DC
+24 2.5 V DC
MULTIMETER
Ground
Positive
TP2
TP2
TP3
TP1
4 If any of the voltages do not match, install a new DIGITIZER BOARD A3.
5 After installing the new DIGITIZER BOARD A3, adjust:
GALVO ROTATION
GALVO BOARD
DIAGNOSTICS
26AUG04
DG4826-1
Page
148 of 206
Checkout Procedures
GALVO BOARD A4
Important
The GALVO BOARD A4:

sends signals to control the GALVO MOTOR
changes the 24 V DC to:
+15 V DC
+10 V DC
+5 V DC
changes 24 to 15 V DC
GALVO BOARD A4
TP1
TP15
TP13
TP6
TP5
H196_1806BCA
H196_1806BC
CONNECTOR P2

Voltage
+24 V DC
24 V DC
MULTIMETER
Ground
Positive
P2-2
P2-2
P2-1
P2-5
DIAGNOSTICS
26AUG04
DG4826-1
Page
149 of 206
Checkout Procedures
2 If the measurements are not correct, do the checkout for the POWER SUPPLY PS1.
Important
To check the +10 V DC, do the adjustment for the GALVO BOARD A4.
3 Check the voltages at the test points:
MULTIMETER
Negative
Positive
TP1
TP1
TP1
TP1
TP5
TP6
TP13
TP15
Voltage
+15 0.25 V DC
15 0.25 V DC
+10 0.1 V DC
+5 0.1 V DC
4 If any of the voltages do not match the table, install a new GALVO BOARD A4.
5 After installing the new GALVO BOARD A4, adjust:
GALVO ROTATION
GALVO BOARD
DIAGNOSTICS
26AUG04
DG4826-1
Page
150 of 206
Checkout Procedures
PMT/DAS BOARD A5
TP23
TP22
TP17
TP20
TP21
TP19
TP18
TP16
TP15
TP14
TP13
TP12
TP10
TP11
TP9
TP24
TP26
TP8
TP25
TP7
P3
TP6
TP5
TP3
TP4
TP2
PMT/DAS BOARD A5
Important
The PMT/DAS BOARD A5:

increases the outputs of the PMTs
routes 5 V DC from the DIGITIZER BOARD A3
P1
TP1
P2
H196_1807HCA
H196_1807HC
DIAGNOSTICS
26AUG04
DG4826-1
Page
151 of 206
Checkout Procedures
1 Measure the following voltages at the test points:

Voltage
5 0.2 V DC, Digital

5 0.1 V DC, Isolated
5 0.2 V DC, Analog
12 0.5 V DC
12 0.25 V DC
13.5 0.1 V DC
13.5 1.5 V DC
24 2.5 V DC
5 0.2 V DC, Startup
2
MULTIMETER
Ground
Positive
TP7
TP11
TP10
TP10
TP10
TP10
TP10
TP1
TP1
TP8
TP9
TP19
TP18
TP17
TP6
TP5
TP2
TP3
If any of the voltages do not match, install a new PMT/DAS BOARD.
SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD A7

1 Do the Slow Scan Current and Velocity Tests.
2 If the tests exceed the recommended output, check for mechanical binds in the SLOW
SCAN AY.
DIAGNOSTICS
26AUG04
DG4826-1
Page
152 of 206
Checkout Procedures
SLOW SCAN CONTROLLER BOARD A6

TP1
TP2
TP15
TP16
TP14
TP18
COIL
BOARD A7
CONNECTOR J1
CONNECTOR J4
Important
To do Step 3, you must:

install the INTERLOCK KEY, or
close the FRONT DOOR
H196_1808HCA
H196_1808HC
DIAGNOSTICS
26AUG04
DG4826-1
Page
153 of 206
Checkout Procedures
3 Check the voltage on the SLOW SCAN CONTROLLER BOARD A6:

MULTIMETER
Negative
Positive
TP1
TP18
Voltage
+24 V DC
4 If the voltage is not correct, check the INTERLOCK SWITCH S8.

5 Check the voltage on the SLOW SCAN CONTROLLER BOARD A6:
MULTIMETER
Negative
Positive
TP1
TP2
Voltage
+5 V DC
6 On the System Service Diagnostics screen, touch [Display Software Versions].

7 Check for the correct software versions for the MOTION SYSTEM CONTROL BOARD A1
and the SLOW SCAN CONTROLLER BOARD A6.
8 If the screen displays Not Responding, check that the RS-232 communications on the
CABLE A6J5 operate correctly.
9 Download the software to the SLOW SCAN CONTROLLER BOARD A6.
10 If you cannot successfully download the software, install a new SLOW SCAN
11 After you install a new SLOW SCAN CONTROLLER BOARD A6, adjust the Height of the
EXTRACTION BAR. See EXTRACTION BAR HOME POSITION.
12 Install the software to the SLOW SCAN CONTROLLER BOARD A6. See Downloading
Software to the BOARDS.
13 Set the SWITCHES on the SLOW SCAN CONTROLLER BOARD A6.
14 During the time the equipment is energized, disconnect the CONNECTOR J1 from the
SLOW SCAN CONTROLLER BOARD A6.
Note
Disconnecting the CONNECTOR J1 allows you to manually rotate the LEAD SCREW on the
SLOW SCAN AY.
DIAGNOSTICS
26AUG04
DG4826-1
Page
154 of 206
Checkout Procedures
15 Manually rotate the SLOW SCAN AY and check for the correct voltage measurements at
the following test points:
MULTIMETER
Negative
Positive
HALL EFFECT
SENSOR
TP17
TP17
TP17
TP14
TP16
TP15
HALL A
HALL B
HALL C
Voltage
High
Low
4 - 5 V DC < 1 V DC
4 - 5 V DC < 1 V DC
4 - 5 V DC < 1 V DC
16 If a measurement does not match the specification, install a new COIL BOARD A7.
17 Connect the CONNECTOR J1.
18 Check the COILS and FUSES on the COIL BOARD A7.
Important
Do not rotate the SLOW SCAN AY when you measure the following resistances.
19 Disconnect the CABLE from the CONNECTOR J4.
20 Without moving the SLOW SCAN AY, measure the resistance:
Phase
A
B
C
PINS on CABLE P4
P4-8
P4-2
P4-6
P4-12
P4-16
P4-18
5-8
5-8
5-8
21 If a measurement is not correct, install a new COIL BOARD A7.

22 Connect the CONNECTOR J4.
23 After installing a new COIL BOARD A7, do Calibration for the CR 950 SYSTEM.
DIAGNOSTICS
26AUG04
DG4826-1
Page
155 of 206
Checkout Procedures

Important
The STEPPER MOTOR DRIVER BOARD A12 drives the MAIN BELT STEPPER MOTOR M7.
CONNECTOR J2
2
4
6
8
10
12
14
16
J10
TP1
BLK
J3
J1
1
3
5
7
9
11
13
15
TP2
RED
TP2
J9
J8
J7
VERT ADJ.
TP1
VERT
ADJ.
J6
GND
+5V
J2
+24V
GND
J5
1
1 Check for the correct voltage at the CONNECTOR J2.

Voltage
+24 V DC
+5 V DC
MULTIMETER
Ground
Positive
J2-4
J2-3
J2-2
J2-1
H196_1810BCA
H196_1810BC
DIAGNOSTICS
26AUG04
DG4826-1
Page
156 of 206
Checkout Procedures
2 Are the voltages correct?

Yes
No
a. Do the checkout for the POWER SUPPLY PS1.

b. Do Step 1 again.
c. Do Step 2 again.
d. Continue with Step 3.
3 Check the voltage at the test points.

Voltage
+2.0 0.1 V DC, Digital
MULTIMETER
Ground
Positive
TP2
TP1
4 If the voltage is not correct, adjust the VERT ADJ.
DIAGNOSTICS
26AUG04
DG4826-1
Page
157 of 206
Checkout Procedures

Important
The STEPPER MOTOR DRIVER BOARD A13 drives the LOAD BAR STEPPER MOTOR M8.
CONNECTOR J2
2
4
6
8
10
12
14
16
J10
TP1
BLK
J3
J1
1
3
5
7
9
11
13
15
TP2
RED
TP2
J9
J8
J7
VERT ADJ.
TP1
VERT
ADJ.
J6
GND
+5V
J2
+24V
GND
J5
1

Voltage
+24 V DC
+5 V DC
MULTIMETER
Ground
Positive
J2-4
J2-3
J2-2
J2-1
H196_1811BCA
H196_1811BC
DIAGNOSTICS
26AUG04
DG4826-1
Page
158 of 206
Checkout Procedures

Yes
No

b. Do Step 1 again.
c. Do Step 2 again.
3 Measure the voltage at the test point.

Voltage
MULTIMETER
Ground
Positive
TP2
TP1
4 If the measurement is not correct, adjust the VERT ADJ.
DIAGNOSTICS
26AUG04
DG4826-1
Page
159 of 206
Checkout Procedures

Important
The STEPPER MOTOR DRIVER BOARD A14 drives the UNLOAD BAR STEPPER MOTOR
M9.
CONNECTOR J2
2
4
6
8
10
12
14
16
J10
TP1
BLK
J3
J1
1
3
5
7
9
11
13
15
TP2
RED
TP2
J9
J8
J7
VERT ADJ.
TP1
VERT
ADJ.
J6
GND
+5V
J2
+24V
GND
J5
1

Voltage
+24 V DC
+5 V DC
MULTIMETER
Ground
Positive
J2-4
J2-3
J2-2
J2-1
H196_1812BCA
H196_1812BC
DIAGNOSTICS
26AUG04
DG4826-1
Page
160 of 206
Checkout Procedures

Yes
No

b. Do Step 1 again.
c. Do Step 2 again.

Voltage
METER Connections
Ground
Positive
TP2
TP1

Important
The STEPPER MOTOR INTERLOCK BOARD A15 disconnects the +24 V DC from the 4
STEPPER MOTOR DRIVER BOARDS A12, A13, A14, and A16 when:
a CASSETTE moves beyond SLOT -8 and actuates the INTERLOCK
the DEAD STOP INTERLOCK S24 is actuated
This BOARD has no adjustment points.
DIAGNOSTICS
Checkout Procedures
26AUG04
DG4826-1
Page
161 of 206
P1
CONNECTOR P1
DS2
K1
K2
DS3
1
P2
2
STEPPER MOTOR
INTERLOCK
BOARD A15
24V OK
DS1
CONNECTOR P3
P3
1 Check for the correct voltage at the CONNECTOR P1:

Voltage
+24 V DC
+24 V DC
MULTIMETER
Ground
Positive
P1-12
P1-7
P1-14
P1-6

Yes
No

b. Do Step 1 again.
c. Do Step 2 again.
H196_1814BCA
H196_1814BC
DIAGNOSTICS
26AUG04
DG4826-1
Page
162 of 206
Checkout Procedures
3 If any of the 4 STEPPER MOTOR DRIVER BOARDS has a malfunction, check for the
correct voltage at the CONNECTOR P3:
Voltage
+24 V DC
+24 V DC
MULTIMETER
Ground
Positive
P3-2
P3-9
P3-1
P3-8
4 If the voltage is not correct, install a new STEPPER MOTOR INTERLOCK BOARD A15.
DIAGNOSTICS
26AUG04
DG4826-1
Page
163 of 206
Checkout Procedures

Important
The STEPPER MOTOR DRIVER BOARD A16 drives the SIZE CHANGER STEPPER
MOTOR.
CONNECTOR J2
2
4
6
8
10
12
14
16
J10
TP1
BLK
J3
J1
1
3
5
7
9
11
13
15
TP2
RED
TP2
J9
J8
J7
VERT ADJ.
TP1
VERT
ADJ.
J6
GND
+5V
J2
+24V
GND
J5
1
1 Check the voltage at the CONNECTOR J2.

Voltage
+24 V DC
+5 V DC
MULTIMETER
Ground
Positive
J2-4
J2-3
J2-2
J2-1
H196_1813BCA
H196_1813BC
DIAGNOSTICS
26AUG04
DG4826-1
Page
164 of 206
Checkout Procedures

Yes
No

b. Do Step 1 again.
c. Do Step 2 again.

Voltage
+2.0 0.1V DC, digital
METER Connections
Ground
Positive
TP2
TP1
DIAGNOSTICS
26AUG04
DG4826-1
Page
165 of 206
LASER DRIVER BOARD A17

1 On the System Service Diagnostic screen, touch [Laser Power].
2 Touch [THRESHOLD].
3 Check that Laser Power is 0 - 5 mW.
4 Touch:
[LASER ON]
[READ]
5 Check that the Laser Power is 28 - 32 mW.
Checkout Procedures
DIAGNOSTICS
26AUG04
DG4826-1
Page
166 of 206
Checkout Procedures
6 Is the value correct?

Yes
No
1. Touch [SWEEP].
2. Check that the laser beam scans.
3. Check the connections to the LASER
DRIVER BOARD A17.
4. Install a new OPTICAL MODULE.
DIAGNOSTICS
26AUG04
DG4826-1
Page
167 of 206
Checkout Procedures
Power
POWER SUPPLY PS1
Important
The POWER SUPPLY PS1 provides the 3 voltages to components of the CR 950
SYSTEM, including the BOARDS and the TOUCH SCREEN.
24 V DC: V1
12 V DC: V2
24 V DC: V3: black wire fastens to the positive TERMINAL to provide negative
voltage
Do not disconnect the wires of POWER SUPPLY PS1. PS1 must have all the wires
correctly connected to the CR 950 SYSTEM.
The DC OK LED remains illuminated when the V3 circuit has a short circuit.
DIAGNOSTICS
Checkout Procedures
26AUG04
DG4826-1
Page
168 of 206
V3-
DC TERMINAL
V3+
V1-
POWER
SUPPLY PS1
V1+
V2V2+
NEUTRAL
AC TERMINAL
H194_0039HCA
H194_0039HC
DC OK LED
AC
AC OK LED
1 Is the AC OK LED illuminated?

Yes
No
1. Check that the UNINTERRUPTED POWER

SUPPLY UPS1 has AC voltage.
4. Check the wires to the AC TERMINAL.
5. Continue with Step 2.
2 If the DC OK LED is not illuminated, disconnect the wire to V1+.
GROUND
DIAGNOSTICS
26AUG04
DG4826-1
Page
169 of 206
Checkout Procedures
3 Does the DC OK LED illuminate?

Yes
No
Check the V1+ circuit for a malfunction.
4 Disconnect the wire to V2+.

Yes
No
6 Disconnect the wire to V3.

Yes
No
8 Install a new POWER SUPPLY PS1.
TRANSFORMER T1
CIRCUIT BREAKER
Important
TRANSFORMER T1
If the CR 950 SYSTEM does not energize,

the cause of the malfunction might be
either:
UTILITY-STATUS LED
TRANSFORMER T1
UNINTERRUPTED POWER SUPPLY
UPS1
FAULT-ALARM LED
H177_1822ACB
H177_1822AC
POWER CORD
DIAGNOSTICS
26AUG04
DG4826-1
Page
170 of 206
Checkout Procedures
1 Observe the status of the 2 LEDs:

LED
Condition
Normal
UTILITY-STATUS Normal operation of the

Illuminated
TRANSFORMER T1
FAULT-ALARM Malfunction of the TRANSFORMER T1 Not illuminated
2 If both LEDs are not illuminated, check the site power to the TRANSFORMER T1.
3 Is the FAULT-ALARM LED illuminated?
Yes
No
Advance to Step 6.
4 Check and reset the CIRCUIT BREAKER on the TRANSFORMER T1.

5 Remove and then install the POWER CORD on the TRANSFORMER T1.
Note
This should reset the TRANSFORMER T1.

6 Are the LEDs illuminated correctly?
Yes
Continue with the next procedure.
No
Install a new TRANSFORMER T1.
DIAGNOSTICS
26AUG04
DG4826-1
Page
171 of 206
Checkout Procedures
UNINTERRUPTED POWER SUPPLY UPS1

1 Observe the status of each LED:
LED
LED
Illuminated
A
B
C
COMPUTER
D
UNINTERRUPTED
POWER SUPPLY UPS1
LED A
LED C
LED D
LED B
Bypass
/TEST
Line
On Line
On Battery
ON/TEST
BUTTON
REPLACE BATTERY LED

FAULT LED
H196_1809GCA
H196_1809GC
D and
Condition
Under voltage protection for

the BUS is enabled
Over voltage protection for the
BUS is enabled
Output Under voltage
protection is enabled
Output Over voltage protection
is enabled
C Output temperature protection
is enabled
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Checkout Procedures
2 Use the following table to help you check the malfunction:

Description
Possible Cause
The UNINTERRUPTED
POWER SUPPLY UPS1 is
not energized:
LEDs are not
illuminated
The ON/TEST BUTTON is not

engaged.
The REAR PANEL INPUT
CIRCUIT BREAKER is actuated.
The BATTERY in the
ALARM does not emit a UNINTERRUPTED POWER
beep
SUPPLY UPS1 has a low charge.
The UNINTERRUPTED POWER
SUPPLY UPS1 has a malfunction.
The REPLACE BATTERY

LED is illuminated.
The FAULT LED is
illuminated.
The ALARM emits a
beep.
The BATTERY in the

UNINTERRUPTED POWER
SUPPLY UPS1 has no charge.
The UNINTERRUPTED POWER
SUPPLY UPS1 has a malfunction.
Action
Press the ON/TEST

BUTTON.
Reset the CIRCUIT
BREAKER.
Wait for the recovery of
the charge in the
BATTERY.
Install a new
UNINTERRUPTED
POWER SUPPLY UPS1.
Install a new
UNINTERRUPTED
POWER SUPPLY UPS1.
Install a new
UNINTERRUPTED
POWER SUPPLY UPS1.
DIAGNOSTICS
26AUG04
DG4826-1
Page
173 of 206
System Status
1 At the main screen, touch [UTILITY MENU].
2 Touch [System Status].
Checkout Procedures
DIAGNOSTICS
Checkout Procedures
26AUG04
DG4826-1
Page
174 of 206
Table 10 Description of the System Status Screen - Disk Utilization

C:
D:
Displays the status of the C: DRIVE. The value should not be more than
65%. If the value is more than 65%, call the Technical Service Center.
Displays the status of the D: DRIVE. The value should be between the high
and low marks on the System Maintenance Defaults screen.
DIAGNOSTICS
26AUG04
DG4826-1
Page
175 of 206
Checkout Procedures
Table 11 Description of the System Status Screen - Memory Utilization

Physical
Virtual
Displays the size of the Physical memory.

Displays the size of the Virtual memory. If the value is more than
0%:
1. Select:
[Back]
[System Recovery]
[Restart Browser]
2. If starting the Web Browser does not decrease the value, start
the CR 950 SYSTEM again.
3. If booting the CR 950 SYSTEM does not decrease the value, call
the Technical Service Center.
Database Statistics This information is for use by the Technical Service Center only.
Erase Lamp Status These BUTTONS display the status of each ERASE LAMP PAIR. If
one of the ERASE LAMPS in the ERASE LAMP PAIR is not
operating, the BUTTON will be a gray color.
DIAGNOSTICS
26AUG04
DG4826-1
Page
176 of 206
Test Points and LEDs
Section 5: Test Points and LEDs

GND
TP1
VCC
TP2
P1
P18
P2
P3
F1
P4
DS8
J1
P17
F2
TP3
P5
J2
F4
J3
U33
TP4
TP5
P8
TP6
TP7
S1
TP9
P6
U55
TP8
TP10
P7
TP11
P11
P16
TP12
TP13
P12
H177_1814HA
P10
P9
S2
P19
P13
P14
P15
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Table 12 Test Points on the MOTION SYSTEM CONTROL BOARD A1

Test Point
Description
Expected Signal
1
2
Ground
Output of the +5 V DC
REGULATOR
0 V DC
4.9 - 5.1 V DC
+24 V DC after FILTER for

accessory +5 V DC REGULATOR
Output of accessory +5 V DC
REGULATOR
Accessory +5 V DC after FILTER
A/D CONVERTER Chan 7
Incoming +24 V DC power
+12 V DC supply for DAC and
Vref
+24 V DC after FERRITE FILTER,
but before FILTER P1 for +5 V DC
REGULATOR
+24 V DC after FILTER for
+5 V DC REGULATOR
Ground (GND)
+24 V DC power input voltage
monitor
22.5 - 25.5 V DC
4
5
6
7
8
9
10
12
13
4.8 - 5.1 V DC
4.8 - 5.1 V DC
A/D CONVERTER Chan 7
22.5 - 25.5 V DC
12 0.5 V DC
22.5 - 25.5 V DC
22.5 - 25.5 V DC
0 V DC
1.43 V DC when input power is
+24 V DC
1.25 V DC if the input power drops to
+21 V DC. A power interrupt signal is
sent to the CPU
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Table 13 LEDs on the MOTION SYSTEM CONTROL BOARD A1

LED
DS1
DS2
DS3
DS4
DS5
DS6
DS7
DS8
DS9
DS10
DS11
DS12
DS13
DS14
DS15
DS16
DS17
DS18
DS19
DS20
DS21
DS22
DS25
DS26
DS27
DS28
Description
LARGE CLAMP SOLENOID

SMALL CLAMP SOLENOID
COMMON CLAMP SOLENOID
not used
not used
SIZE CHANGER SOLENOID
not used
DC MOTOR 24 V SUPPLY RELAY
not used
REFERENCE BLOCK SOLENOID
COLLECTOR NOSEPIECE SOLENOID
LASER SHUTTER SOLENOID
not used
STEPPER MOTOR 24 V SUPPLY RELAY
SLOW SCAN 24 V SUPPLY RELAY
ERASE LAMP RELAY
HEARTBEAT LED
STATUS LED - not used
not used
ELEVATOR DOWN SENSOR
not used
ELEVATOR MIDDLE SENSOR
INTERLOCK INDICATOR
CAM POSITION SENSOR U2
CAM HOME SENSOR U1
EXTRACT BAR SOT_IN SENSOR
DIAGNOSTICS
26AUG04
DG4826-1
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LED
DS29
DS30
DS31
DS32
DS33
DS34
DS35
DS36
Description
PLATE PRESENT
ELEVATOR UP SENSOR
UNLOAD BAR is engaged
LOAD BAR is engaged
LOAD BAR is in the home position
UNLOAD BAR is in the home position
Pressure high
Pressure low
Table 14 SWITCHES on the MOTION SYSTEM CONTROL BOARD A1

SWITCH
S1-A
S1-B
S1-C
S1-D
S2
Description
Read by a MICROCONTROLLER PORT

Disables the LEDs when open
Resets the MICROCONTROLLER when actuated
Normal
Position
Off
Off
Off
Off
Off
Momentary On
DIAGNOSTICS
J5
J2
P6
DS1
DS2 DS3 DS4 DS5
S2
J1
DS6
S1
TP18
TP20
U8
S4
U10
J3
S3
P5
TP8
TP14
TP5
TP4
H194_0016HC
TP19
TP15
TP21
TP9
U4
U1
TP17
P4
TP6
TP11
TP2
P3
TP3
J4
TP16
TP13
P2
P1
TP7
TP12
TP10
TP1
26AUG04
DG4826-1
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Table 15 Test Points on the MASTER CENTRAL PROCESSING UNIT BOARD A2

Test Points
1
4
5
8
9
Description
Output of the +5 V DC REGULATOR

Output of the +3.3 V DC REGULATOR
Ground
+24 V DC power
Power after FILTER INDUCTOR
Expected Signal
4.9 - 5.1 V DC
3.2 - 3.4 V DC
0 V DC
22.5 - 25.5 V DC
22.5 - 25.5 V DC
DIAGNOSTICS
26AUG04
DG4826-1
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Test Points
Description
Expected Signal
14
Output of the +12 V DC REGULATOR
11.8 - 12.2 V DC
21
Output of the linear 3.3 V DC REGULATOR
3.2 - 3.4 V DC
Table 16 LEDs on the MASTER CENTRAL PROCESSING UNIT BOARD A2

LED
DS1
DS2
DS3
DS4
DS5
DS6
Description
Ethernet
Ethernet
Ethernet
Ethernet
Ethernet
Ethernet
RECEIVER is energized
RECEIVER is energized
RECEIVER is receiving correct idle codes
TRANSCEIVER has detected a malfunction
SYSTEM is operating at 100 Mb/s
TRANSCEIVER TRSTE PIN status
Important
The SWITCHES on the MASTER CENTRAL PROCESSING UNIT BOARD have no

service functions.
You must use the table to set the correct positions of the SWITCHES.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Table 17 SWITCHES on the MASTER CENTRAL PROCESSING UNIT BOARD A2

SWITCH S3
SWITCH S4
Position
Setting
Position
Setting
1
2
3
4
5
6
7
8
ON
ON
ON
ON
ON
ON
ON
ON
1
2
3
4
5
6
7
8
ON
ON
ON
ON
OFF
ON
ON
OFF
DIAGNOSTICS
26AUG04
DG4826-1
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DIGITIZER BOARD A3
P3
P2
J1
TP5
TP15
TP6
TP7
FL1
P8
P4
P7
TP1
TP10
TP11
TP14
TP2
U3
TP3
P5
TP13
U4
U1
U2
TP9
TP8
TP12
P6
H194_0018HC
Table 18 Test Points on the DIGITIZER BOARD A3

Test Point
1
2
3
5
6
Description
Incoming +24 V DC power

Ground
+5 V DC power
GALVO CLOCK
Ground
Expected Signal
22.5 - 25.5 V DC
0 V DC
4.9 - 5.1 V DC
Approximately 342 kHz during scanning
0 V DC
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Test Point
7
8
9
Description
Expected Signal
Line Start Signal connects to line High pulse approximately every 13 mS

done on GALVO BOARD A4
during scanning
Convert Start Not
Pulses low for every pixel clock
Ground
Runs at 200 kHz during a scan

0 V DC
DIAGNOSTICS
26AUG04
DG4826-1
Page
185 of 206
GALVO BOARD A4
Important
E1 must have a JUMPER on PINS 1 and 2.

TP7
TP10
TP4
R112
TP11
TP1
R2
R1
E1
1
TP13
C55
TP17
TP14
TP15
TP9
TP6
TP12
TP5
1
TP3
6
TP16
TP2
H194_0017HC
DIAGNOSTICS
26AUG04
DG4826-1
Page
186 of 206
Table 19 Test Points on the GALVO BOARD A4

TP
1
2
3
4
5
6
7
9
10
11
12
13
14
15
16
17
Description
Ground
Ground
Ground
Ground
+15 V DC power supply
15 V DC power supply
COIL RETURN SIGNAL of the
GALVO
Speed of the GALVO
ACTUAL POSITION
DESIRED POSITION
Line Done signal indicates to
the DIGITIZER BOARD A3 to
start the next line
AGC voltage for GALVO
SENSORS
POSITION SUMMING AMP
+5 V DC power supply
24 V LASER
BACK_FACET_VOLTAGE
Expected Signal
0 V DC
0 V DC
0 V DC
0 V DC
14.4 - 15.6 V DC
14.7 - 5.3 V DC
1.25 - +1.25 V DC
Signal is used to set the speed at the end of
the motion of the GALVO
--------High pulse approximately every 13 mS
during scanning
9.9 to 10.1 V DC
< 20 mV AC
----4.8 - 5.2 V DC
23.5 - 24.5 V DC
1.0 - 1.1 V DC with the laser at full power
Table 20 Adjustment Points on the GALVO BOARD A4

RESISTOR
R1
R2
Description
Adjust the RESISTOR until WAVEFORM on TP9 indicates the correct

speed when the GALVO is moving.
Adjust the RESISTOR until the AGC signal on TP3 is 10 0.1 V DC.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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PMT/DAS BOARD A5
Top
TP23
TP22
TP17
TP20
TP21
TP19
TP18
TP16
TP15
TP14
TP13
TP12
TP11
TP9
TP10
TP24
TP8
TP26
TP25
TP7
P3
TP6
TP5
TP3
TP4
TP2
P1
TP1
P2
Bottom
H194_0015BC
Table 21 Test Points on the PMT/DAS BOARD A5

TP
Name
1
2
DGND
24 V
3
4
5
5 V_Startup
DGND
13.5 V DC_A
13.5 V DC_A
7
8
DGND
5 V DC_D
Description
Digital ground
+24 V DC power into the
BOARD
Circuit for the CLOCK
Digital ground
Negative output of the DC TO
DC CONVERTER
Positive output of the DC TO
DC CONVERTER
Digital ground
Digital +5 V DC POWER
SUPPLY
Expected Signal
0.0 V DC
22.2 - 25.5 V DC
4.85 - 5.00 V DC
0.0 V DC
13.5 - 15.0 V DC
13.5 - 15.0 V DC
0.0 V DC
4.8 - 5.2 V DC
DIAGNOSTICS
26AUG04
DG4826-1
Page
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TP
Name
Description
5 V DC_I
Interface +5 V DC POWER
SUPPLY
10
11
12
DGND
IGND
PMT_HV_CTL
13
14
15
16
PMT_HV
AGND
AGND
5 V DC_A
17
12 V DC_A
18
12 V DC_A
19
5 V DC_A
20
PMT_1
Digital ground
Interface ground
High voltage power supply
control system for the PMT
High voltage for the PMT
Analog ground
Analog ground
Analog 5 V DC POWER
SUPPLY
Analog 12 V DC POWER
SUPPLY
Analog +12 V DC POWER
SUPPLY
Analog +5 V DC POWER
SUPPLY
Signal from PMT 1
21
22
23
2.5 V_BUF_REF +2.5 V DC reference

NOM_8.9 V
8.9 V DC reference
PMT_2
Signal from PMT 2
24
25
AGND
PIX_A_1
Analog ground
Pixel signal +
26
PIX_A_2
Pixel signal
Expected Signal
5 V DC within the tolerance of the

REGULATOR on the DIGITIZER
BOARD A3
0.0 V DC
0.0 V DC
0.0 - 8.9 V DC
0 - 630 V DC
0.0 V DC
0.0 V DC
4.9 - 5.1 V DC
11.75 - 12.21 V DC
11.5 - 12.5 V DC
4.8 - 5.2 V DC
0 - 12 V DC in ratio to light and
voltage on the PMT
2.48 - 2.52 V DC
8.8 - 9.0 V DC
0 - 12 V DC in ratio to the light
and voltage on the PMT
0.0 V DC
0 - +2.5 V DC from low light to full
light on the PMTs
2.5 - 0 V DC from low light to full
light on the PMTs
DIAGNOSTICS
26AUG04
DG4826-1
Page
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SLOW SCAN CONTROLLER BOARD A6
P2
J6
J7
GND
TP1
J5
TP2
TP3
GND
P3
TP4
TP11 TP10
TP5
TP12
TP6
TP7
TP15 TP13
TP16 TP14
GND
TP17
TP8
TP9
TP18
P4
P1
H177_1824DC
J3
DIAGNOSTICS
26AUG04
DG4826-1
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Table 22 Test Points on the SLOW SCAN CONTROLLER BOARD A6

TP
Description
Expected Signal
1
2
14
Ground
5 V DC
HALL EFFECT SENSOR
15
HALL EFFECT SENSOR
16
HALL EFFECT SENSOR
17
18
Ground
12 V DC
0 V DC
5.0 V DC
5.0 V DC and 0.0 V DC when the
ROTOR is rotating
ROTOR is rotating
ROTOR is rotating
0 V DC
12.0 V DC
Table 23 SWITCHES on the SLOW SCAN CONTROLLER BOARD A6

SWITCH
S1
Description
Enables and disables the LEDs.
Note
The SLOW SCAN CONTROLLER BOARD A6 has no field adjustment points. All adjustments
are preset.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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TOP SENSOR BOARD A11
P1
1
2 SLOT -8
3
4
DS1
34 33 32 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 P3
16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 P2
TP1
TP4
TP2
TP3
TP9
TP11
DS3
DS2
TP5
TP10
TP12
DS5
DS4
TP7
DS7
DS6
DS9 DS11 DS12 DS14 DS16
DS8 DS10 DS12 DS13 DS15
TP8
TP6
TP13
TP18
TP17
CASSETTE
PRESENT
4 3 2 1 P4
SLOT 1
SLOT 0
4 3 2 1 P5
TP21
TP16
TP15
TP14
TP19
SLOT 2
SLOT 3
TP20
SLOT 4
SLOT 5
SLOT 6
INTERLOCK
MAIN BELT
3 21
3 21
P6
SLOT 7
SLOT 8
P7
H187_1820BC
Table 24 Test Points on the TOP SENSOR BOARD A11

TP
1
2
3
4
5
Description
5V
Ground
Vcc
SLOT 0 SCAN
MAIN BELT SENSOR S21
Expected Signal
5.0 V
0V
4.75 V
Use an OSCILLOSCOPE to measure the signal.
SLOT SENSORS that are not blocked measure
approximately 3.5 V.
When detecting a CASSETTE, the test point
signal is a pulse or SQUARE WAVE 0.5 - 3.5 V.
A SHARK TOOTH WAVE that does not obtain a
low of 0.5 V indicates a low SENSOR.
6
7
8
SPARE 3
SPARE 2
SPARE 1
DIAGNOSTICS
26AUG04
DG4826-1
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TP
9
10
Description
SLOT 2
SLOT 4
Expected Signal

11
12
13
14
15
16
17
18
19
20
21
Vref 1.15 V
SLOT 6
SLOT 8
SLOT 8 EOT
SLOT 1 LOAD
Vref 2.5 V
SLOT 5
SLOT 7
CASSETTE PRESENT
SLOT 3
LED_CLK

1.10 to 1.3 V
2.37 to 2.40 V
950 Hz Logic Level
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Table 25 LEDs on the TOP SENSOR BOARD A11

LED
DS1
DS2
DS3
DS4
DS5
DS6
DS7
DS8
DS9
DS10
DS11
DS12
DS13
DS14
DS15
DS16
Description
DEAD STOP INTERLOCK S24

SLOT 8 UNLOAD SENSOR
CASSETTE PRESENT
SLOT 0 SENSOR
SLOT 1 SENSOR
SLOT 2 SENSOR
SLOT 3 SENSOR
SLOT 4 SENSOR
SLOT 5 SENSOR
SLOT 6 SENSOR
SLOT 7 SENSOR
SLOT 8 SENSOR
SPARE 1
SPARE 2
SPARE 3
MAIN BELT SENSOR S21
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Important
CONNECTOR J3 is not used in this application.
J1
1
3
5
7
9
11
13
15
BLK
J3
2
4
6
8
10
12
14
16
+5V
J10
RED
TP2
J9
J8
J7
TP1
VERT
ADJ.
J6
GND
J2
+24V
GND
J4
H187_1821HC
Table 26 Test Points on the STEPPER MOTOR DRIVER BOARD A12

TP
1
2
Description
Drive Signal
Ground
Expected Signal

0V
DIAGNOSTICS
26AUG04
DG4826-1
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Table 27 JUMPERS on the STEPPER MOTOR DRIVER BOARD A12

JUMPER No.
Populated
J6
J7
J8
J9
J10
X
X
DIAGNOSTICS
26AUG04
DG4826-1
Page
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Important
J1
2
4
6
8
10
12
14
16
1
3
5
7
9
11
13
15
BLK
J3
J10
RED
TP2
J9
J8
J7
TP1
J6
GND
+5V
J2
+24V
GND
J5
1
H187_1822HC

TP
1
2
Description
Drive Signal
Ground
Expected Signal

0V
VERT
ADJ.
DIAGNOSTICS
26AUG04
DG4826-1
Page
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JUMPER No.
Populated
J6
J7
J8
J9
J10
X
X
DIAGNOSTICS
26AUG04
DG4826-1
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Important
J1
1
3
5
7
9
11
13
15
BLK
J3
2
4
6
8
10
12
14
16
J10
RED
TP2
J9
J8
J7
TP1
VERT
ADJ.
J6
GND
+5V
1
J2
+24V
GND
J5
1
H187_1823HC

TP
1
2
Description
Drive Signal
Ground
Expected Signal

0V
DIAGNOSTICS
26AUG04
DG4826-1
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JUMPER No.
Populated
J6
J7
J8
J9
J10
X
X
DIAGNOSTICS
26AUG04
DG4826-1
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K1
K2
24V OK
DS1
P3
P1
14
13
12
11
10
9
8
7
6
5
4
3
2
1
+24
GND
GND
+24
GND
+24
GND
GND
+24
GND
DS2
DS3
P2
1 2
824HC
Table 32 LEDs on the STEPPER MOTOR INTERLOCK BOARD A15

LED
DS1
DS2
DS3
Description
PRIMARY POWER
INTERLOCK INDICATOR
FULL POWER INDICATOR
1
2
3
4
5
6
7
8
9
10
11
12
13
14
DIAGNOSTICS
26AUG04
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Important
J1
1
3
5
7
9
11
13
15
BLK
J3
2
4
6
8
10
12
14
16
J10
RED
TP2
J9
J8
J7
TP1
VERT
ADJ.
J6
GND
+5V
1
J2
+24V
GND
J5
1
H187_1823HC

TP
1
2
Description
Drive Signal
Ground
Expected Signal

0V
DIAGNOSTICS
26AUG04
DG4826-1
Page
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JUMPER No.
Populated
J6
J7
J8
J9
J10
X
X
DIAGNOSTICS
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DG4826-1
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LASER DRIVER BOARD A17

R1
LASER
DRIVER
BOARD
R2
U2
P1
Q1
6
U1
FL2
CR1
VR1
FL1
U3
L1
Buf_Bf
Q2
N2P5
FL3
U4
C1
LEN
AGND
l_op
VN5
TP1
LPN
VR2
C2 +
C3 +
FL4
H194_0027HC
DIAGNOSTICS
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DG4826-1
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Table 35 Test Points on the LASER DRIVER BOARD

Name
AGND
VN5
LPN
Description
Expected Signal
Circuit ground
0.0 V DC
-----5.00 to 5.50 V DC
Power to the LASER LASER de-energized - 0.0 V DC
Threshold - 0.0 V DC
LEN
-----
LASER energized - 5.0 V DC

LASER de-energized - 0.0 V DC
Iop
----

Threshold - 4.25 to 4.75 V DC
Vpd
-----
LASER energized - 3.35 to 4.35 V DC

LASER de-energized - 2.3 to 2.5 V DC
Buf_BF
-----

Threshold - 0.06 to 0.08 V DC
LASER energized - 1.0 to 1.2 V DC
DIAGNOSTICS
26AUG04
DG4826-1
Page
205 of 206
LASER DRIVER PRE-REGULATOR BOARD A18

TP1
TP2
TP3
LASER DRIVER PRE-REGULATOR BOARD A18

H196_1815ACA
H196_1815AC
Table 36 Test Points on the LASER DRIVER PRE-REGULATOR BOARD A18

TP
Expected Signal
1
2
3
0 V DC
24.0 V DC
6.2 V DC
DIAGNOSTICS
26AUG04
DG4826-1
Page
206 of 206
Publication History
Publication
Date
Publication
No.
ECO
No.
Changed Pages
File Name
Notes
28JUL03
26AUG04
DG4826-1
DG4826-1
-----
All
11, 15, and 37
dg4826_1.fm
dg4826_1.fm
New Publication
Revised
Kodak and DirectView are trademarks of Eastman Kodak Company.
Printed in U.S.A. dg4826_1.fm
EASTMAN KODAK COMPANY

Rochester, NY 14650
HEALTH IMAGING

Diagnostics For Kodak DirectView CR 950 System 26AUG04

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Diagnostics For Kodak DirectView CR 950 System 26AUG04

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EASTMAN KODAK COMPANY, 2004

Qualified service personnel must repair this equipment.

11001 - DUPLEX CAM did not move to the Home Position. . . . . . . . . . . .

12115 - SSC BOARD A6: Software Error . . . . . . . . . . . . . . . . . . . . . . . . . . .

14005 - Front DOOR Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18040 - Cannot advance CASSETTE because the CASSETTE PRESENT

19003 - Check the power to the GALVO BOARD . . . . . . . . . . . . . . . . . . . .

47900 - Display message only. No Log Error. . . . . . . . . . . . . . . . . . . . . . . .

EXTRACTION BAR SENSOR S9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using the Diagnostics

Section 1: Using the Diagnostics

Advance to the test or procedure.

Continue with Step 3.

Using the Diagnostics

Using the Diagnostics

Functions of the System Service Diagnostics Screen

Allows you to actuate and check the status of:

[Component Control: Step]

Using the Diagnostics

[View Collector Profiles]

For the procedure, see Calibration for the CR 950

Using the Diagnostics

All COVERS must be installed when using this option.

Using the Diagnostics

Table 3 Component Adjustments

[Set Extraction Bar Home]

For the procedure, see EXTRACTION BAR HOME

[Extraction Bar Positions]

[CANCEL] - resets the home position to the last recorded

Using the Diagnostics

[CAM Position Actuation]

For the test, see DUPLEX CAM.

For the procedure, see Calibration for the CR 950

Using the Diagnostics

[Slow Scan Preload

Moves the SLOW SCAN AY. This allows you to:

make an adjustment to the SLOW SCAN AY

Using the Diagnostics

For the test, see Light Test.

Checks the signal for noise.

Using the Diagnostics

[Slow Scan Current and

An increase in current might indicate that a bind is

Prevent direct exposure to the laser beam.

Using the Diagnostics

For the test, see Galvo Test.

For the test, see PMT Test.

For the test, see GALVO PLOT.

Using the Diagnostics

For the procedure, see Checking the Error Logs.

For the procedure, see Checking the Error Frequency Log.

Using the Diagnostics

For the procedure, see Checking the Actuation Logs.

For the procedure, see Storing the Error Logs on a Disk.

Using the Diagnostics

[Clear Error Log]

For the procedure, see Clearing the Error Logs.

If the value is 7000, the home position is not adjusted

Using the Diagnostics

Table 6 Repetitive Cycles

Automatically processes the CASSETTE to check if it is

Select [GIVEN NUMBER OF TIMES] to set the number

Using the Diagnostics