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A report on

Can a Strong culture be too Strong


Submitted to:
Prof. Amrita Joshi

In partial fulfillment of the requirements of the Written Analysis and


Communication
By:
NAME
(2014PGPxxx)

Section: G
Date: 25-01-2014

To
Prof. Amrita Joshi
Indian Institute of Management Indore
Madhya Pradesh, India
Date: Mar 3, 2014
Dear Maam,
As instructed by you, I have analyzed the case: Iggys Bread of the Worldand have formulated
a report with recommendation to deal with the current situation.Detailed analysis is presented in
this report.
I hope you find this report satisfactory.
If you have any queries please contact me on mail.
Sincerely,

PGP-1
Indian Institute of Management Indore
E-mail:

EXECUTIVE SUMMARY

Table of Contents
SITUATION ANALYSIS.....................................................................1
THE PROBLEM..............................................................................1
THE OPTIONS................................................................................ 1
EVALUATION CRITERIA...................................................................1
EVALUATION OF OPTIONS..............................................................2
RECOMMENDATION.......................................................................3
ACTION PLAN................................................................................ 4
CONTIENGENCY PLAN....................................................................4

SITUATION ANALYSIS
THE PROBLEM
Should Indira (Vice President HR) indorse the new People Support Function?

THE OPTIONS
1. Endorse the proposal of People Support function
2. Reject the proposal of People Support function

EVALUATION CRITERIA
1. Impact on Parivars culture and workplace environment (# favoritism etc.)
2. Employee Productivity ( # mgrs will hav to listen)
3. Impact on companys profitability, extra costs
4. Impact on global expansion plans and growth
5. Measurement of effectiveness

EVALUATION OF OPTIONS
1. Endorse the proposal of People Support function :

The turnover rate of Parivar was very high (35 percent) and the exit interviews were the
only data point, there were no other hard facts

With company on the growth path and high workforce requirement, employees will be
expected to work late due to which their work life balance will go for a toss. Endorsing
this proposal will help such employees to tackle this work life balance problem by
providing them access to listeners who will help them and thereby their productivity
will increase

Endorsing the proposal and its proper execution will ensure Parivar develop a strong
work culture where people are committed to the firm and it will also help attract new
talent

Offering a pay raise to all employees on par with competitors will be costly as the
company is on the growth path with various expansion plans to be executed. Endorsing
People function will cost less comparatively and is consistent with the kind of culture
Parivar has, which in the past has tripled the revenue and quadrupled the profits.

With expansion plans in Europe and US in near future, having a unique program will be a
big point of differentiation and will add to the competitive advantage of the firm

Thus criteria 1 (Impact on Parivars culture and workplace environment), 2 (Work


efficiency of the workers), 3 (Impact on companys costs), 4 (Impact on global
expansion plans and growth) will be met, if we opt for indorsing the people function

2. Reject the proposal of People Support Function

Parivar is known for its Culture of caring for its employees. Rejecting the proposal may
entail giving away the opportunity to build a unique culture and workplace environment

With growth as one of the goals and high attrition rates, existing employees may have
increased workload. Rejecting the proposal that takes care of these employees may lead
to decrease in efficiency

The company may incur a high cost when it scales up as it expands to US and Europe as
the culture is different there and this function may require several modification to work
and deliver the same result as it did in India

Rejecting the proposal may weaken the companys claim of having a culture that cares
for its people and it wont be able to differentiate itself as it expands globally

Thus all criteria 1 (Impact on Parivars culture and workplace environment), 2 (Employee
Productivity) and 4 (Impact on global expansion plans and growth) except 3 (Impact on
companys costs) may not be met.

Crite
Optio

Impact on
Parivars
culture and
workplace
environment

Accept the proposal of


People Support Function
Reject the proposal of
People Support Function

Impact on
global
expansion
and growth

Employee
Productivity

Impact on
companys
profitability

High

High

High

High

Low

Low

High

Low

RECOMMENDATION
I recommend that

ACTION PLAN

CONTIENGENCY PLAN