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Assignment
On
“The Effect of Management Training on the
Growth of a Firm”
Submitted To
Probir Mitra
Assistant Professor
Department of Economics
Jagannath University, Dhaka.
THIS ASSIGNMENT PREPARED BY…
*Group Leader
LETTER OF TRANSMITTAL
Probir Mitra
Assistant Professor
Department of economics
Jagannath University, Dhaka.
Dear Sir,
It’s our pleasure to submit you our Assignment on “The effect of
Management Training on the Growth of a Firm.”.
We have prepared this assignment based on the data gathered from various
institutions, journals, related organizations, and internet. For the preparation
of the assignment, we have focused on the information that was found to be
reliable and valid.
Sincerely yours,
Farzana Rahman.
(On behalf of the group- )
Roll: 05071238.
3rd year 1st semester
Department of Economics.
Jagannath University, Dhaka.
ACKNOWLEDGEMENT
By the grace of Almighty we have been successful to complete the assignment on ‘the
effect of management training on the growth of a firm’. We would like to express the
deepest appreciation to our honorable teacher Probir Mitra, who has the attitude and
the substance of a genius: he continually and convincingly conveyed a spirit of
adventure in regard to research and an excitement in regard to teaching. Without his
guidance and persistent help, this dissertation would not have been possible.
We are thankful to the organizations and the respectable managers whom we met. We
also would like to thank to our librarians and seminar assistant who help us in finding
necessary books.
ABSTRACT
Bangladesh has been able to update their management training considerably in respect
of development of o corporate firm. In the last 20 years there have been fast and vast
changes in technical and managerial aspects of jobs in industrial and commercial
organizations through training. Training is considered as an organized procedure by
which people are imparted knowledge or skill for a definite purpose. The trainees will
acquire new manipulative skill, technical, or managerial knowledge, problem solving
ability etc In Bangladesh although proofs that training and development are inter
related.
Finally, this paper explains the effect of management training on the development of o
corporate firm.
Key words: Management training and development.
CONTENTS
1. Introduction--------------------------------------------------------------------------------1
2. Conceptual Idea---------------------------------------------------------------------------2
¾ Training
¾ Office Manager
¾ Functions of a Manager
3. Effect of Management Training-----------------------------------------------------------3
4. A Model of Expansion through Management Training-----------------------------4
5. Case Studies>>>Sonali Bank---------------------------------------------------------------7
¾ Recruitment
¾ Training Facilities, Duration etc.
¾ Cost Management
¾ Managers Evaluation.
6. BADC-----------------------------------------------------------------------------------------12
¾ Recruitment
¾ Training Facilities.
¾ Cost Analysis—Relation with Growth.
¾ Managers Evaluation
7. Grameen Bank--------------------------------------------------------------------------------16
¾ Recruitment
¾ Training Faacilities, Duration, etc.
¾ Cost Analysis.
8. Paxer Bangladesh Ltd------------------------------------------------------------------------19
¾ Recruitment
¾ Facilities on Training
¾ Relation with Growth & Evaluation
9. Idol Homes Ltd.-------------------------------------------------------------------------------22
¾ Recruitment
¾ Training Management
¾ Managers Evaluation.
10. Methodology-----------------------------------------------------------------------------------24
11. Concluding Remarks.-------------------------------------------------------------------------25
12. References--------------------------------------------------------------------------------------26
INTRODUCTION
Training:
Training is the act of increasing the knowledge and skill of an employee for doing a
particular job. There is often a gap between what employees actually know and what
they should know. To fill this gap of knowledge in doing the job by means of training
is an important task of management. Training typically involves changing skills,
knowledge, attitudes or social behavior.
Office Managers:
An office manager is an employee charged with the general administrative
responsibilities of any given office of a corporation. In small and medium sized
companies the task is often given to the corporation's accountant. In large companies
there will often be several offices in several geographical areas, and each one will
have an office manager.
THE EFFECT OF MANAGEMENT TRAINING ON THE DEVELOPMENT OF A FIRM:
A Growth Model:
The model presented here develops a general equilibrium endogenous development-
growth which is based on the training of managers by firms, whereas both mangers
and firms are a scarce resource in less developed countries and on the contribution of
these managers to the production process. Thus, the model stresses the supply side
restraints to accumulation of human capital in less developed countries and the
importance of firms' expansion to development, thus enabling a better understanding
of the development problems and helping reassess policies aimed at improving
development performance.
In this figure, shows training managers are grow at a positive level as a result output
growths faster as well. Because now trained managers know the use of new
technology, thus expending production and increasing profitability. The analysis
stresses two problems associated with development.
The first is the accumulation of human capital, but not due to a schooling
decision of the individuals, but rather due to a shortage in supply of training.
The limited amount of advanced firms prevents large scale training and
therefore prevents development.
The second problem is the dependence of development on the ability and
incentives of the existing firms. When firms do not have incentives to grow,
due to weak property rights or high tax rates for example, development would
be slower or would even cease. When firms lack the ability to train, for
example when current managers are unable to monitor newly trained
managers, the same problem would occur.
The aforementioned development problems have implications for the analysis of
various aid policies. Policies that increase the productivity of the traditional sector, a
sector which can not grow by training managers due to the nature of its production
function, may increase the output but would slow long run development, as it would
decrease the profitability and the training incentive of the technological sector.
Financing small businesses, as is often done using micro-credit, may help the founder
but would not help overall development in case the business is in the traditional sector
or if the founder is unable to expand and train; accompanying the finance with proper
guidance may be in place.
Supporting the education system may not be enough if there are no on-the-job
training opportunities in the economy. It will not improve the productivity, and may
even be unworthy for the learner. Development policy should, therefore, foster and
encourage expansion and training, and should be careful with other tools. Note also
the slow evolvement of output in the model in the initial periods, in which the
traditional sector is the most significant one, and the increase in pace as the quantity
of managers and the weight of the technological sector in the economic activity
increase. Proper policy, therefore, may have an effect over the technological sector,
but a noticeable effect over total output may take time.
Therefore the figure finally expressed that a firm have to provide the training
facility for the managers thus the output of the firm will be positive as the figure also
shown. Following is our case studies by which we tried to show that, how the
management training is a must needed procedure for the growth of an organization.
CASE STUDIES
Recruitment:
Sonali Bank Limited is a service-oriented and professionally managed leading
profitable organization. So it always prefers to take dedicated, sincere, honest and
hard working employee. At the managing level employee should be a Master degree
holder and he should have a good service record. In some special case they prefer to
take specialist to introduce new banking system and department who also provide an
upgrade training by the bank. They believe that competent and veteran people are
eligible for the progress of the bank.
Training Institution:
SBL has a staff College and five training institution in each district to train the staff.
On the Job training: This is most effective method for trained the staff. Almost
90% of training of an employee takes place on the job. It provides functional
training during probation period, apprenticeship training, job-rotation and
regular coaching by the superior.
In-Bank Training Program: SBL Staff College and Training institution arrange
this kind of training. It helps to develop technical skills and managerial skill.
The training is supervised by Human resource development manager. He
extents the teaching methodology, training calendar on the basis of feedback
from performance appraisal sheet and resource persons available for
conducting training.
Abroad: In special cases Bank also sent staff abroad to receive training. In
2008 special training programs have been organized on Information &
Communication Technology & trained 921 officers.
Training Duration:
SBL afford maximum one month training for improving their officer’s dexterity.
Their main view is to gain up-to-date knowledge about every sphere of banking
system.
Cost Analysis:
Training is an imperative matter for the growth of a firm. The cost of training
facilities of a firm has added in their regular expenses. This also put into practice our
concern SBL. Training costs is considered in SBL’s annual budget. So it has no any
extra impact. Moreover training expenses is also a part of SBL’s annual budget as
other expenses. Almost half of the term, other expenses are for training facilities. For
example, in 2008 SBL afford training to the executives on the Basel-2 Capital Accord
for facility building. For this training purpose SBL expense as operating cost
TK.511.69 crore while in 2007 it was TK. 424.70 crore. Based on the following data a
bar diagram has given below:
*Considering amortization of intangible asset TK. 350.00 crore during the year.
Total Operating
Profit 20.48%
Total Incom e
86.29%
Total Expenditure
114.12%
To Employees as
Amortization of , salaries
Intangible Assets allowances and
and training bonus
28% 47%
Taxation
6%
Depriciation
1%
Statutory Reserve
Retain earnings
1%
17%
General Reserve
0%
Bangladesh Agricultural Development corporation(BADC)
Recruitment:
BADC was founded with the object of bringing about a break-through in agricultural
development to pave the way for achievement of self-sufficiency in food production.
It was assigned with the specific task of procurement and supply of 'various
agricultural inputs, improved seeds, chemical fertilizers and irrigation equipment to
the farmers. BADC always takes fresh graduate in there entry-level managing. They
have shown three causes of preferring fresh blood. These are honesty, sincerity and
dedication.
Training:
BADC provide management training in every sector of their working target for the
valuable employee that BADC want to ensure quality service from their employees.
And want to make the officers much competent about the latest agricultural
technology for make our country developed in agricultural sector. Thus the
management training has an effective impact on the development of the corporation.
Now discussed about the management training’s of BADC:
BADC organizes two types of training. These are:
1. Local training; and
2. Foreign training.
Local Training:
a) BADC Training Institute, Madhupur, Tangail
BADC has own Training Institute at Madhupur, Tangail to impart both
induction and in-service training to its employees working in different places of the
country. Established in 1968, the institute is located in the vicinity of Madhupur Seed
Multiplication Farm, Tangail that is about 150 kms’ drive towards North West of the
capital city of Dhaka. The institute is situated on an area of 10 acres of land. Over the
years, the institute was developed as the most modern training Institute with all
facilities including sufficient classroom, library facilities and suitable accommodation
for the trainees and speakers. Since its establishment in 1968, the institute has been
serving the purpose of developing professional skills of BADC personnel through
appropriate training. The overall management of the institute lies with the Principal
who is assisted by a team of instructors in matters of designing and conducting
various training courses.
.
b) Training by other organizations
During the year 2004-2005 a total number of 245 officer and staffs were
attended in different courses organized by Academy for Planning and Development
(APD), Financial Management Academy (FIMA) and also in house training organized
by BADC. On the other hand 67 officers and staffs attended in-house training
program organized by BADC.
Foreign Training:
BADC utilizes overseas training facilities to acquaint its officials with the
latest technical know-how in the field of agriculture and mechanization. During 2004-
2005, BADC sent 4 officers abroad to participate in the training program on different
subjects as against the facilities and financial assistance offered by the donor countries
/agencies. Table 5.01 shows the details of foreign training undertaken by the officers
during the year under report.
Facilities after Training:
Trained employees are considered as an asset for any institution. After finishing the
training, trained managers return to their post with higher salary than they would get
in training period. They also kept in monitoring almost 6 months after joining. If their
performance is not good then they again sent to experiment level.
Manager’s Evaluation:
Md. Bazlur Rahman manager of “Beez Bhaban” of BADC evaluated about the effect
of management training for firms development like this way that training programmes
are modified behavior and improved skill of managers. Thus the productivity and
profitability of BADC improved in every year which helps the corporation
development for long way. So, training has great positive effect on the sustaining of
development of a firm.
GRAMEEN BANK
Recruitment:
The Grameen Bank always takes fresh graduate in there entry-level managing. They
have shown three causes of preferring fresh blood. These are honesty, sincerity and
dedication. And for this they always do with these people who were not engaged with
other companies before. They also believe that the fresh are only eligible for doing
there job.
Cost Management:
Training is an essential matter for the growth of a firm. So the cost for the training
facilities is not excluded from the firm’s regular expenses. This case also happens to
our concern Grameen bank. Training costs is considered in GB’s annual budget. So it
has not any extra impact. Moreover training expenses is also a part of Grameen Banks
annual budget as other expenses. Almost half of the term, other expenses are for
training facilities. For example, in the 2007 budget other expenses was tk.82, 40,
48,427, half of it 41, 20, 24,213.5 is used training purpose. Where the total expenses
were taka 368, 96, 28,189. Based on the following data a bar diagram is given below:
Grameen Bank Annual Report 2007(Source‐www.grameen.info.org)
Depreciation-
Utilities-2.26%
1.74% Maintenance-
Audit & Legal-
2.64% 0.98%
Stationary-
3.02%
Others-
11.17%
Training-
11.17%
Salary-67.02%
Distribution of Annual Budget.—2007
Mr. Babor Ali, Senior Principle Officer, International Department of Grameen Bank
describes the co-relation between management and training as complementary. For
the growth of a firm efficient management is must needed. And training can make a
manager more efficient than he was before. Therefore, training has a lot of positive
impact on the growth of a firm.
‐‐‐‐0‐‐‐‐
The Power of Identification
PAXAR Corporation:
Skill Analysis:
For skill analysis PAXAR does not follow any systematic procedure. They follow
judgmental process to examine the candidate’s skills for specific requirements. Need
often arises for identify the skills as various jobs demand, particularly so in case of
managerial jobs, which they examine in a candidate by judgmental basis. The special
skills are:
Observational method:
Using this method, Department manager watches employees directly on the job.
While the observation method provides firsthand information, workers in many cases
do not function most efficiently when they are being watched. It only possible in
production floor.
Ending Mark:
Paxar Bangladesh Ltd. is the newest arena of Paxar Family. Paxar is a part of the
garments industry manufacturing the labels of the garments. Paxar Bangladesh Ltd is
a growing company expanding to increase the production capacity more. Though the
productivity of Bangladesh garment industry is lower, but it has some competencies
like cheap labor cost. The garments industry here has huge potential. Paxar
Bangladesh is utilizing this competency of Bangladesh garments industry.
Teamwork, working environment and equality is emphasized highly in this
organization, from other multinational organization in Bangladesh. In addition, In
Paxar everybody is treate as equal irrespective of his or her job responsibilities and
designation. Thus, Paxar Bangladesh Ltd. is providing the best possible work
environment and opportunities for personnel to professional growth.
Recruitment:
Idol Homes Ltd is a highly growing firm in the country. The firm’s growth is entirely
depends on their management level employee. So they need to make their employees
qualified. That’s why they always prefer experienced or trained person for their
vacant position. But they also take fresh personnel.
Managers Evaluation:
Training is essential for the new and old employee also. New employee could be
acquainted with the nature of job and a complete scenario of the firm/organization any
kinds of training inspire the employee to perform his/her assign job properly. In an
informal official training session employees could exchange their views/ideas and
valuable opinions which increases the efficiency of the employees. A professional
training makes an employee to work under official decorum/manner also increase the
negotiation and delivery skills. The above mention trainings increase the employee’s
efficiency ultimately those impacts on the growth of a company.
METHODOLOGY
For completing our task we have followed both primary and secondary method of
collecting data. In method, we have had questionnaires. We had prepared a
questionnaire for interviewing the managers of different organizations. We have got
our desired information according to the following questionnaire.
1. What type of employee are you taking? Are they trained up or not?
2. Are you providing any training facilities at the initial stage for the new
employers?
3. Are that training facilities formal or informal?
4. Will you bear the costs for the formal training?
5. What kinds of impact does your office have to face for the training expenses?
6. What are the impacts on wages for the trained staff?
7. Is there any relation between promotion/responsibility with these training?
8. If the firm employed trained up person then what will be the impact?
9. What do you think about the co-relation between management and training?
10. How will you evaluate the necessity of management training for the growth of
your firm?
CONCLUSION:
Most of the NGO’s and banks in Bangladesh have regular training facilities for the
management level employee’s. But this does not happen yet in corporate culture in
Bangladesh, though some multinational firms do it for their need.
REFERENCES:
Books:
Internet:
1. www.wikipedia.com
2. www.sonalibank.com.bd
3. www.badc.gov.bd
4. www.grameen-info.org
5. www.paxar.com
6. www.idol.com.bd