CHAPTER

MANAGEMENT AND
HUMAN RESOURCES DEVELOPMENT

Managers perform various functions, but one of the most important

1
and least understood aspects of their job is proper utilization of
people. Research reveals that workers performance is closely related to
motivation , thus keeping employees motivated is essential component
of good management. In a business context , motivation refers to the
stimulus that directs the behaviour of workers toward the company
goals. In order to motivate workers to achieve company goals,
managers must be aware of their needs.
Many managers believe workers will be motivated to achieve
organizational goals by satisfying their fundamental needs for material
survival. These need include a good salary , safe working conditions,
and job security . While absence of these factors results in poor morale
and dissatisfaction , studies have been shown that their present results only
in maintenance of existing attitudes and work performance. Although
important, salary ,working conditions and job security do not provide
the primary motivation for many workers in highly industrialized
societies , especially at the professional or technical level.
Increased motivation is more likely to occur when work meets the
needs of individuals for learning, self -realization , and personal growth .
By responding to personal needs - the desire for responsibility ,recognition,
growth ,promotion , and more interesting work, managers have altered
conditions in the workplace and consequently , many employees are
motivated to perform more effectively.
In attempt to appeal to both the fundamental and personal needs of
workers , innovative management approaches , such job enrichment
and job enlargement have been
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adopted in many organizations.
Job enrichment gives workers more authority in making decisions
related to planning and doing their job. A worker might assume
responsibility for scheduling work flow , checking their quality of

10

15

20

work produced or making sure deadlines are met.

Job enlargement increases the number of task workers perform by allowing
them to rotate positions or by giving them responsibility for doing several
jobs. Rather than assembling just one component of an automobile ,
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factory workers might be grouped together and given responsibility
for assembling the entire fuel system .
By improving the quality of work life through satisfaction of fundamental
and personal employee needs, manager attempt to direct the behaviour of
workers toward the company goals.
A. COMPREHENSION.
1.Why is important to have employees who are motivated (mengapa penting
memiliki karyawan yang termotivasi)?
Research reveals that workers performance is closely related to motivation , thus
keeping employees motivated is essential component of good management.
2 What is the meaning of motivation in the workplace (Apa arti motivasi di tempat
kerja)?
In a business context , motivation refers to the
stimulus that directs the behaviour of workers toward the company
goals. In order to motivate workers to achieve company goals,
managers must be aware of their needs.
3 How do many managers believe workers are motivated (Bagaimana banyak manajer
percaya pekerja termotivasi)?
Many managers believe workers will be motivated to achieve organizational goals
by satisfying their fundamental needs for material
1 0 survival. These need
include a good salary , safe working conditions,
and job security . While absence of these factors results in poor morale
and dissatisfaction , studies have been shown that their present results only
in maintenance of existing attitudes and work performance.
4 What happens when fundamental needs are not satisfied (Apa yang terjadi ketika
kebutuhan pokok yang tidak puas)?
While absence of these factors results in poor morale and dissatisfaction , studies
have been shown that their present results only
in maintenance of existing attitudes and work performance.

5 What is the main

Increased motivation

idea

of paragraph

3 (Apa gagasan utama paragraf 3)?

6 When does increased motivation generally occur for professional

Or technical workers (Kapan meningkatkan motivasi umumnya terjadi untuk
profesional Atau tenaga teknis)?
Increased motivation is more likely to occur when work meets theneeds of
individuals for learning, self -realization , and personal growth.
7 What are the personal needs (Apa kebutuhan pribadi)?
personal needs - the desire for responsibility ,recognition, 20 growth ,promotion ,
and more interesting work, managers have altered conditions in the workplace
and consequently , many employees are motivated to perform more effectively.
8 Why have job enrichment and job enlargement been adopted as
Management approaches in many organization (Mengapa pengayaan kerja dan
perluasan kerja telah diadopsi sebagai Manajemen pendekatan dalam banyak organisasi)?
Because Job Enrichment dan Job Enlargement gives workers more authority in making
decisions related to planning and doing their job.
9 What does job enrichment give (Apa pengayaan pekerjaan berikan)?
Job enrichment gives workers more authority in making decisions related
to planning and doing their job. A worker might assume responsibility
for scheduling work flow , checking their quality of work produced or making
sure deadlines are met
10 How does job enlargement increase the number of tasks workers
perform (Bagaimana pembesaran pekerjaan meningkatkan jumlah pekerja tugas
melakukan)?
perform by allowing them to rotate positions or by giving them responsibility for
doing several jobs.

B.VOCABULAY
I. Look at the words in the left hand column and find the meanings
in the right -hand column .Copy the corresponding letter in the
blanks.
1. d..thus
a. new , different
1. bstimulus
b. the fulfillment of ones potential
capacities
3g..material
c. essential ,necessary
4f..aware
d. consequently.
5h.morale
e. put together
6cfundamental
f. conscious
7iself- realization
g. physical rather than spiritual or
Intellectual
8e.assemble
h. the mental condition of an individual
Or group.
9. jinnovative
i. something that causes a response
j. systematically alternate
II.Fill in the blank with noun ,verb, or adjective forms. Use the dictionary
necessary .
Noun
verb
adjective
maintenance
maintain.
-ed/able.
..
reveal
.
motivation
..
.
.
relate
.
disactifaction
.
.
.
adopt

utilization
.utilize
.utilized
.
assume

realization
.

rotating/rotation
rotate
..

if

III. Use the correct noun or verb forms in the sentence. Change the
grammatical form of the words if necessary .
1.maintain
a. of current high productivity level was a challenging
goal for the factory supervisor.
b.When the employee was transferred to a different part of the
country , it become difficult for him.close ties with his former
co-worker.
2.assume
a. The.that most workers are highly motivated by good
salary has been proved false.
b. When the employee did not come to work for three weeks and
failed to contact his employer , the employer that had quit.
3.rotate
a. The three workers.positions so that each one could
perform a variety of task.
b. Some workers do not want to participate in job ..because it interferes
with their established routines.
4. utilize
a. Managers. various techniques to encourage employees to
work more effectively.
b. The proper ..of resources, both fiscal and human , is an
important managerial responsibility.
5. adopt
a. The company a new policy regarding sick leave.
b. The factory manager s .. of one of the new
management approaches resulted in increased production.
C.STRUCTURE
COMMAND AND REQUEST
I.
COMMANDS
Command expressed by the imperative.
A. The second person imperative.
1. This has the same form as the bare infinitive :
Hurry !

Open the door.

For the negative ,we put do not before the verb.

Dont hurry !

Dont open the door

2. The person addressed is very often not mentioned, but

can be expressed by a noun placed at the end of the
phrase:
Eat your dinner ,boys.
Be quiet , Tom
These nouns can be placed before the berb ,but this
is much less usual
B. The first person imperative :
Form : Let us (lets ) + bare infinitive
Let us stand together in this emergency.
For the negative form we normally put not before the
infinitive.
Let us not be alarmed by rumours.
II.REQUEST
A. Request with : can - could - may - might .
1. can is the most informal.
Example : Can I have a sweet ? said the little boy.
Can I or Can we .
Example : Can I have fresh water ,please ?
Can We have some sugar ?
2. Could I or Could we is the most generally useful form.
Exanpless : Could I have a cup of tea ?
Could we have two tickets , please ?
3May and Might are more formal than could , but possible
In both spoken and written English.
Examples : May I have a copy of the letter ?
Might I have a copy of the letter ?
b. Request with Could you.
1. Could you is very useful request form .
Example : Could you please show me the way ?

Possibly can be added to show that the speaker is asking

For some extra:
Example : Could you possibly lend me $ 500.?
2. Request with will you or would you (please).
Would you (please) has the same meaning as could you.
Example : Would you please count your change ?
Could you please count your change ?
Will you is more authoritative and therefore less polite.
Example : Will you shut the door?
Exercises :
I.
Make commands based on these following sentences :
1. You must cook the meat very slowly .
Cook the meat very slowly !
2. You shouldnt do your homework when youre tired.
Do not do your homework when youare tired.
3.We should take a break soon.
..
4.To get there ,You must turn right at the bridge,
..
5.We must not encourage him to believe We can help him.

6. You will deliver this package at once.

.
7. You shouldnt ever get your clothes dirty
.
8. We shouldnt waste so much time with trifles.

9. You must always obey your father even when he seems too
strict.
..
10.
You and I should take care of this right away.We shouldnt wait
any longer
..
II.Make request based on the following situations using any of
appropriate modal ( can , could, may ,might, will ,would or polite
imperative,

1. Your plane leaves at six P.M tomorrow.You want your friend to take you to the
air port.
2. You are in class. You are hot. The window is closed.
3. You are trying to study . Your roommate is playing his music tapes very loudly.
4. You call your friend. Somone else answer and tells you that he
is out. You want to leave a message,
5. You call your bosss house. His name is Mr.Smith, You want to talk to
him. His wife answer the phone.
III.Writing.
Two business people meet by chance in a hotel. One of them is from Indonesia
, the other from another country. They got into conversation and begin to
compare working conditions in their countries.
They discuss these subjects: job security , wages,/salaries, promotion,
Decision making , fringe benefits. Write the dialoge ( minimum one page)
That take place between these two people.

iv.translation reading.
BAB 2.
MANAJEMEN DAN
PENGEMBANGAN SUMBER DAYA MANUSIA
Manajer melaksanakan berbagai fungsi, namun salah satu yang paling
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penting dan aspek yang sedikit dipahami dari tugas mereka adalah pemanfaatan tepat orang.
Penelitian mengungkapkan bahwa kinerja para pekerja berhubungan
erat dengan motivasi, jadi menjaga agar pegawai termotivasi adalah komponen penting dari
manajemen yang baik. Dalam konteks bisnis, motivasi mengacu
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pada stimulus yang mengarahkan perilaku pekerja terhadap tujuan perusahaan. Dalam rangka
untuk memotivasi pekerja untuk mencapai tujuan perusahaan,
manajer harus menyadari kebutuhan mereka.
Banyak manajer percaya bahwa pekerja akan termotivasi untuk mencapai
atau tujuan organisasi dengan memenuhi kebutuhan pokok mereka untuk bahan 10
kelangsungan hidup. Kebutuhan ini termasuk gaji yang baik, kondisi kerja yang aman,dan
keamanan pekerjaan . Sementara tidak adanya hasil ini faktor moral bobrok dan ketidakpuasan,
pembelajaran telah menunjukkan bahwa hasil mereka
ini hanya dalam pemeliharaan sikap yang saat ini dan prestasi kerja. Meskipun
penting, gaji, kondisi kerja dan keamanan kerja tidak memberikan motivasi 15
utama untuk banyak pekerja di masyarakat industri yang sangat tinggi,

, khususnya di tingkat profesional atau teknis.

Peningkatan motivasi lebih mungkin terjadi ketika bekerja memenuhi
kebutuhan individu untuk belajar, realisasi diri, dan pertumbuhan pribadi.
dengan menanggapi kebutuhan pribadi keinginan untuk tanggung
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jawab, pengakuan-diri , pertumbuhan personil, promosi, dan lebih menarik kerjamanajer adalah telah mengubah kondisi di tempat kerja dan akibatnya, banyak
karyawan adalah motiveted untuk melakukan lebih efektif.
Dalam usaha untuk mengajukan banding untuk kedua kebutuhan mendasar
dan pribadi pekerja, pendekatan manajemen yang inovatif , pengayaan
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pekerjaan seperti dan pembesaran pekerjaan telah diadopsi di banyak organisasi.
Pengayaan tenaga kerja memberikan kewenangan yang lebih dalam membuat
keputusan berhubungan untuk merencanakan dan melakukan pekerjaan mereka.
Seorang pekerja dapat diberikan tanggung jawab untuk penjadwalan alur kerja,
memeriksa kualitas kerja mereka diproduksi atau membuat tenggat waktu
memastikan terpenuhi. Perluasan kerja meningkatkan jumlah pekerja melakukan
tugas dengan memungkinkan mereka untuk memutar posisi atau memberikan
mereka tanggung jawab untuk melakukan beberapa pekerjaan. Daripada
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memasang hanya salah satu komponen dari sebuah mobil , pekerja pabrik
mungkin dikelompokkan bersama dan diberi tanggung jawab untuk perakitan
sistem bahan bakar keseluruhan.
Dengan meningkatkan kualitas kehidupan kerja melalui kepuasan fundamental
dan kebutuhan pribadi karyawan, manajer berusaha untuk mengarahkan perilaku
pekerja terhadap tujuan perusahaan.
A. PEMAHAMAN.
1.Mengapa adalah penting untuk memiliki karyawan yang termotivasi?
2 Apa arti motivasi di tempat kerja?
3 Bagaimana banyak manajer percaya bahwa para pekerja termotivasi?
4 Apa yang terjadi jika kebutuhan pokok tidak puas?
5 Apa ide utama dari ayat 3?
6 Kapan umumnya terjadi peningkatan motivasi untuk profesional
Atau teknis pekerja?
7 Apa kebutuhan pribadi?
8 Mengapa punya pekerjaan pengayaan dan perluasan kerja telah diadopsi sebagai
Pendekatan manajemen dalam organisasi banyak?
9 Apa yang memberi pengayaan pekerjaan?
10 Bagaimana perluasan kerja meningkatkan jumlah pekerja tugas
melakukan?